GB2451118A - Fault messaging system for machines using mobile communications - Google Patents

Fault messaging system for machines using mobile communications Download PDF

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Publication number
GB2451118A
GB2451118A GB0714092A GB0714092A GB2451118A GB 2451118 A GB2451118 A GB 2451118A GB 0714092 A GB0714092 A GB 0714092A GB 0714092 A GB0714092 A GB 0714092A GB 2451118 A GB2451118 A GB 2451118A
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United Kingdom
Prior art keywords
machine
message
messaging module
operative
messaging
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
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GB0714092A
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GB0714092D0 (en
Inventor
Pamal Sharma
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
ASM Assembly Systems Switzerland GmbH
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DEK International GmbH
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Priority to GB0714092A priority Critical patent/GB2451118A/en
Publication of GB0714092D0 publication Critical patent/GB0714092D0/en
Publication of GB2451118A publication Critical patent/GB2451118A/en
Withdrawn legal-status Critical Current

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    • G—PHYSICS
    • G05—CONTROLLING; REGULATING
    • G05B—CONTROL OR REGULATING SYSTEMS IN GENERAL; FUNCTIONAL ELEMENTS OF SUCH SYSTEMS; MONITORING OR TESTING ARRANGEMENTS FOR SUCH SYSTEMS OR ELEMENTS
    • G05B23/00—Testing or monitoring of control systems or parts thereof
    • G05B23/02—Electric testing or monitoring
    • G05B23/0205—Electric testing or monitoring by means of a monitoring system capable of detecting and responding to faults
    • G05B23/0259—Electric testing or monitoring by means of a monitoring system capable of detecting and responding to faults characterized by the response to fault detection
    • G05B23/0267—Fault communication, e.g. human machine interface [HMI]
    • G05B23/027—Alarm generation, e.g. communication protocol; Forms of alarm
    • G—PHYSICS
    • G05—CONTROLLING; REGULATING
    • G05B—CONTROL OR REGULATING SYSTEMS IN GENERAL; FUNCTIONAL ELEMENTS OF SUCH SYSTEMS; MONITORING OR TESTING ARRANGEMENTS FOR SUCH SYSTEMS OR ELEMENTS
    • G05B19/00—Programme-control systems
    • G05B19/02—Programme-control systems electric
    • G05B19/04—Programme control other than numerical control, i.e. in sequence controllers or logic controllers
    • G05B19/048—Monitoring; Safety
    • G—PHYSICS
    • G05—CONTROLLING; REGULATING
    • G05B—CONTROL OR REGULATING SYSTEMS IN GENERAL; FUNCTIONAL ELEMENTS OF SUCH SYSTEMS; MONITORING OR TESTING ARRANGEMENTS FOR SUCH SYSTEMS OR ELEMENTS
    • G05B19/00—Programme-control systems
    • G05B19/02—Programme-control systems electric
    • G05B19/18—Numerical control [NC], i.e. automatically operating machines, in particular machine tools, e.g. in a manufacturing environment, so as to execute positioning, movement or co-ordinated operations by means of programme data in numerical form
    • G05B19/406—Numerical control [NC], i.e. automatically operating machines, in particular machine tools, e.g. in a manufacturing environment, so as to execute positioning, movement or co-ordinated operations by means of programme data in numerical form characterised by monitoring or safety
    • G—PHYSICS
    • G08—SIGNALLING
    • G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
    • G08B21/00—Alarms responsive to a single specified undesired or abnormal condition and not otherwise provided for
    • G08B21/18—Status alarms
    • G08B21/187—Machine fault alarms
    • G—PHYSICS
    • G08—SIGNALLING
    • G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
    • G08B25/00—Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems
    • G08B25/005—Alarm destination chosen according to a hierarchy of available destinations, e.g. if hospital does not answer send to police station
    • G—PHYSICS
    • G08—SIGNALLING
    • G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
    • G08B25/00—Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems
    • G08B25/009—Signalling of the alarm condition to a substation whose identity is signalled to a central station, e.g. relaying alarm signals in order to extend communication range
    • G—PHYSICS
    • G08—SIGNALLING
    • G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
    • G08B25/00—Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems
    • G08B25/01—Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems characterised by the transmission medium
    • G08B25/10—Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems characterised by the transmission medium using wireless transmission systems
    • G—PHYSICS
    • G08—SIGNALLING
    • G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
    • G08B29/00—Checking or monitoring of signalling or alarm systems; Prevention or correction of operating errors, e.g. preventing unauthorised operation
    • G—PHYSICS
    • G05—CONTROLLING; REGULATING
    • G05B—CONTROL OR REGULATING SYSTEMS IN GENERAL; FUNCTIONAL ELEMENTS OF SUCH SYSTEMS; MONITORING OR TESTING ARRANGEMENTS FOR SUCH SYSTEMS OR ELEMENTS
    • G05B2219/00—Program-control systems
    • G05B2219/20—Pc systems
    • G05B2219/24—Pc safety
    • G05B2219/24091—Display indication out of order, alarm indication
    • G—PHYSICS
    • G05—CONTROLLING; REGULATING
    • G05B—CONTROL OR REGULATING SYSTEMS IN GENERAL; FUNCTIONAL ELEMENTS OF SUCH SYSTEMS; MONITORING OR TESTING ARRANGEMENTS FOR SUCH SYSTEMS OR ELEMENTS
    • G05B2219/00—Program-control systems
    • G05B2219/20—Pc systems
    • G05B2219/24—Pc safety
    • G05B2219/24094—Voice alarm
    • G—PHYSICS
    • G05—CONTROLLING; REGULATING
    • G05B—CONTROL OR REGULATING SYSTEMS IN GENERAL; FUNCTIONAL ELEMENTS OF SUCH SYSTEMS; MONITORING OR TESTING ARRANGEMENTS FOR SUCH SYSTEMS OR ELEMENTS
    • G05B2219/00—Program-control systems
    • G05B2219/20—Pc systems
    • G05B2219/24—Pc safety
    • G05B2219/24103—Graphical display of proces as function of detected alarm signals
    • G—PHYSICS
    • G05—CONTROLLING; REGULATING
    • G05B—CONTROL OR REGULATING SYSTEMS IN GENERAL; FUNCTIONAL ELEMENTS OF SUCH SYSTEMS; MONITORING OR TESTING ARRANGEMENTS FOR SUCH SYSTEMS OR ELEMENTS
    • G05B2219/00—Program-control systems
    • G05B2219/20—Pc systems
    • G05B2219/24—Pc safety
    • G05B2219/24106—Display instructions, program statements together with monitored parameter value

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  • General Physics & Mathematics (AREA)
  • Physics & Mathematics (AREA)
  • Engineering & Computer Science (AREA)
  • Business, Economics & Management (AREA)
  • Emergency Management (AREA)
  • Automation & Control Theory (AREA)
  • Human Computer Interaction (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Manufacturing & Machinery (AREA)
  • Computer Security & Cryptography (AREA)
  • Health & Medical Sciences (AREA)
  • Public Health (AREA)
  • Telephonic Communication Services (AREA)

Abstract

A messaging system and method for providing messages to one or more operatives in relation to operation of machinery, in particular production plant in the production of electronics components, the system comprising: at least one machine; and a messaging module which is operative to transmit at least one message to a mobile handset, possibly a mobile telephone or pager, of at least one operative in response to generation of an alert by a machine, which is indicative of a problem at the machine. Preferably the message includes the nature of the fault, the location of the machine and information to help in diagnosis and repair of the fault which may include text, images or video.

Description

1 2451118
MESSAGING SYSTEM AND METHOD
The present invention relates to a messaging system and method for providing messages to one or more operatives in relation to operation of machinery, in particular production plant in the production of electronics components.
For large-scale production within the electronics industry, a typical production plant comprises multiple production lines, with each line comprising a plurality of individual machines, such as handling machines, printing machines, placement machines, reflow ovens and inspection machines.
These production lines are configured to run automatically, with a minimal need for supervision.
Typically, each machine has a red/amber/green light beacon, which indicates the status of the machine to a remote operative.
In some facilities, the machines are linked by a local area network (LAN) to a remote monitoring station, where detailed status information is displayed on a computer screen.
In larger facilities, an operative may not be able easily to see the warning beacons, or, if busy, such as in dealing with another machine, the operative may not notice the warning beacon. ***. * S I...
When an operative notices a warning beacon, the operative will have to go : to the machine or the monitoring station, for facilities linked by a LAN, in order to determine the problem, and, once the problem has been determined, then collect the items, including toots, materials and parts, and *S*: return to the machine to fix the problem.
More recently, a GSM module (Sirius 8WD44 GSM as available from Siemens A&D, Manchester, UK) has been developed for individual machines, which provides for the transmission of SMS or text messages to mobile telephones of operatives regarding the status of the associated machine.
The present inventor has recognized that a messaging system can be utilized to provide a message, typically as an SMS or text message or an MMS or multi-media message, regarding any problem with a machine directly to the mobile handsets of operatives, and more particularly that this message can provide details of the problem, including the location of the machine, to the operative no matter where the operative is the production environment, such that the operative does not first have to visit the machine in question or a central monitoring station to enable determination of the problem, and instead the operative can gather the required items and proceed directly to the machine.
The present inventor has also recognized that the messaging system can be adapted to provide for escalation of an identified problem to further operatives where a problem remains unattended. This escalation can be from notifying plant engineers to plant supervisors, and ultimately to the plant manager. In addition, this escalation can be to local operatives or on a global basis.
In this way, the present invention provides for a more rapid response to problems with machines in a production environment, and thereby provides for improved productivity from the production lines. * S S...
In one aspect the present invention provides a messaging system for : :** providing messages to one or more operatives in relation to operation of S..
machinery, the system comprising: at least one machine; and a messaging module which is operative to transmit at least one message to a mobile handset of at least one operative in response to generation of an alert by a machine, which is indicative of a problem at the machine.
In one embodiment the at least one machine is for use in producing a component, preferably an electronics component.
In one embodiment the messaging module includes a SIM which is operative to transmit messages to mobile handsets.
In one embodiment the message is an SMS or text message relating to a problem at the machine.
In another embodiment the message is an MMS or multi-media message relating to a problem at the machine, which includes information in addition to text, such as pictorial or video information, which can assist in diagnosing and fixing the problem.
In one embodiment the message comprises information regarding a location of the machine and nature of the problem.
In one embodiment the message includes an identification of items, such as tools, materials and parts, which are required to fix the problem.
In one embodiment a problem at a machine includes detection of a fault or a supply of material falling below a predeterminable threshold.
In one embodiment the system further comprises: a control unit to which the at least one machine is linked. *SS* * * ****
In one embodiment the control unit comprises a server. ***
In one embodiment the control unit is linked to the at least one machine by a network. ** *. * * S
* In one embodiment the network comprises a local area network (LAN).
In another embodiment the network comprises a wide area network (WAN).
In a further embodiment the control unit is remotely located and the network comprises the internet.
In one embodiment the messaging module is under automatic control of the control unit.
In another embodiment the messaging module is under manual control.
In one embodiment the messaging module is operative to transmit a message to a mobile handset of a designated operative.
In one embodiment, where the problem is attended to within a predeterminable time period, the machine continues to operate normally.
In one embodiment, where the problem is not attended to or worsens within the predeterminable time period, the messaging module transmits a message to a mobile handset of another designated operative.
In one embodiment, where the problem is attended to within a further predeterminable time period, the machine continues to operate normally.
In one embodiment, where the problem is not attended to or worsens within the further predeterminable time period, the messaging module transmits a message to a mobile handset of a further designated operative.
: ,. In one embodiment the system comprises: a plurality of machines, and a single messaging module associated with the machines.
S
S.....
S S S. .5 * S S S *
In another embodiment the system comprises: a plurality of machines, and a plurality of messaging modules, each associated with a respective one of the machines.
In one embodiment the mobile handset comprises a mobile telephone.
In another embodiment the mobile handset comprises a pager.
In another aspect the present invention provides a messaging method for providing messages to one or more operatives in relation to operation of machinery, the method comprising the steps of: generating an alert at a machine which is indicative of a problem with the machine; and operating a messaging module to transmit a message to a mobile handset of a designated operative in response to generation of the alert by the machine.
In one embodiment the machine produces a component, preferably an electronics component.
In one embodiment the messaging module includes a SIM which is operative to transmit messages to mobile handsets.
In one embodiment the message is an SMS or text message relating to a problem at the machine.
In another embodiment the message is an MMS or multi-media message relating to a problem at the machine, which includes information in addition to text, such as pictorial or video information, which can assist in diagnosing and fixing the problem.
In one embodiment the message comprises information regarding a location of the machine and nature of the problem.
Se....
S Ce S.
In one embodiment the message includes an identification of items, such as tools, materials and parts, which are required to fix the problem.
In one embodiment a problem at a machine includes detection of a fault or a supply of material falling below a predeterminable threshold.
In one embodiment the machine is linked to a control unit.
In one embodiment the control unit comprises a server.
In one embodiment the control unit is linked to the machine by a network.
In one embodiment the network comprises a local area network (LAN).
In another embodiment the network comprises a wide area network (WAN).
In a further embodiment the control unit is remotely located and the network comprises the internet.
In one embodiment the messaging module is under automatic control of the control unit.
In another embodiment the messaging module is under manual control.
In one embodiment, where the problem is attended to within a predeterminable time period, the machine continues to operate normally. * .
In one embodiment the method further comprises the step of: where the problem is not attended to or worsens within the predeterminable time period, operating the messaging module to transmit a message to a mobile * handset of another designated operative.
S. .*S
S S ** *S *s S * *
In one embodiment, where the problem is attended to within a further predeterminable time period, the machine continues to operate normally.
In one embodiment the method further comprises the step of: where the problem is not attended to or worsens within the further predeterminable time period, operating the messaging module to transmit a message to a mobile handset of a further designated operative.
In one embodiment the machinery comprises a plurality of machines, and a single messaging module is associated with the machines.
In another embodiment the machinery comprises a plurality of machines, and each machine comprises a messaging module.
In one embodiment the mobile handset comprises a mobile telephone.
In another embodiment the mobile handset comprises a pager.
Preferred embodiments of the present invention will now be described hereinbelow by way of example only with reference to the accompanying drawings, in which: Figure 1 represents a messaging system in accordance with a first embodiment of the present invention; S... * S * SSS
Figure 2 illustrates a flow chart for the messaging operation of the messaging system of Figure 1; *
S
: Figure 3 represents a messaging system in accordance with a second **.. embodiment of the present invention; and Figure 4 illustrates a flow chart for the messaging operation of the messaging system of Figure 3.
Figure 1 illustrates a messaging system in accordance with a first embodiment of the present invention.
The messaging system comprises a plurality of machines 3, such as ones of handling machines, printing machines, placement machines, reflow ovens and inspection machines for the production of electronics components, and a control unit 5, in this embodiment a server, to which each of the machines 3 are linked via a network 7, in this embodiment a local area network (LAN) or alternatively a wide area network (WAN). In an alternative embodiment the control unit 5 could be remotely located and the network 7 could comprise the internet.
The messaging system further comprises a messaging module 9, which provides for the transmission of messages M to mobile handsets 15, in this embodiment mobile telephones, of designated operatives in response to the receipt of alerts from the machines 3.
In this embodiment the messaging module 9 includes a mobile phone SIM 17 which is operative to transmit messages M to the mobile handsets 15 of the designated operatives.
In this embodiment the messaging module 9 and the mobile handsets 15 operate in accordance with the GSM standard, which utilizes time division ** multiplexing, but could alternatively operate in accordance with other mobile telephone standards, for example, the CDMA standard, which utilizes code division multiplexing. I..
I
in this embodiment the messaging module 9 is under automatic control of S I.555 the control unit 5.
In an alternative embodiment the messaging module 9 could be under manual control of a supervisory operative who enables the transmission of messages M to designated operatives.
In this embodiment the messages M are SMS or text messages.
In an alternative embodiment the messages M could be MMS or multi-media messages, which enable rich-media information, that is, information in addition to text, such as pictorial or video information, to be transmitted to operatives, which can assist in diagnosing and fixing problems. Examples of additional information include graphical trend information, which can be useful in establishing whether there has been a gradual decline in performance or a sudden failure, or photographic or video images where a fault has been detected with a vision system.
In this embodiment the message M comprises information regarding the location of the machine 3 and the nature of the problem.
In one embodiment the message M can include an identification of the items, including tools, materials and replaceable parts, which are required to fix the problem.
Operation of the messaging system of Figure 1 will now be described hereinbelow with reference to Figure 2. S... * S S...
In response to detection of a problem at a machine 3, which, for example, includes the detection of a fault or the supply of a material falling below a predetermined threshold, the machine 3 transmits an alert to the control unit 5 (Step 101).
*SSSSS
S S *5 **
: * In response to receipt of the alert, the control unit 5, via the messaging module 9, transmits a message M1, as a first message, to the mobile handset 15 of a designated operative (Step 102).
-10 -In this embodiment the message M1 includes information regarding both the location and nature of the problem.
Following receipt of the message M1, the operative can attend to the problem.
Where the problem is attended to within a predetermined time period, and the problem is fixed, the machine 3 continues to operate normally.
Where the problem is not attended to within a predetermined time period, such as when the operative is busy or unavailable, or the problem worsens, such as when the supply of a material falls below a critical level or even runs out, the machine 3 transmits a further alert to the control unit 5 (Step 103).
Following receipt of the further alert, the control unit 5, via the messaging module 9, transmits a message M2 to another designated operative, as the next-in-line (Step 104).
Where the problem is attended to within a predetermined time period, and the problem is fixed, the machine 3 continues to operate normally.
Where the problem is still not attended to within a predetermined time period or the problem worsens, Steps 103 and 104 are repeated, insofar as further alerts are transmitted to the control unit 5 and the control unit 5, via S. the messaging module 9, transmits further messages M2, ..., M to further designated operatives, as the operatives next-in-line, until such time as the problem is fixed.
In this way, the present invention facilitates the rapid fixing of problems, * and provides for an escalation of an alert where a problem remains unattended.
-11 -Figure 3 illustrates a messaging system in accordance with a second embodiment of the present invention.
The messaging system comprises a plurality of machines 103, such as ones of handling machines, printing machines, placement machines, reflow ovens and inspection machines for the production of electronics components, and a control unit 105, in this embodiment a server, to which each of the machines 103 are linked via a network 107, in this embodiment a local area network (LAN) or alternatively a wide area network (WAN). In an alternative embodiment the control unit 105 could be remotely located and the network 107 could comprise the internet.
The messaging system further comprises a plurality of messaging modules 109, which are each associated with a respective one of the machines 103 and provide for the transmission of messages M to mobile handsets 115, in this embodiment mobile telephones, of designated operatives in response to detection of a problem at the respective machine 103.
In this embodiment the messaging mOdule 109 includes a mobile phone SIM 117 which is operative to transmit messages M to the mobile handsets 115 of the designated operatives.
In this embodiment the messaging module 109 and the mobile handsets 115 :. operate in accordance with the GSM standard, which utilizes time division multiplexing, but could alternatively operate in accordance with other mobile telephone standards, for example, the CDMA standard, which utilizes code division multiplexing. "I
S
In this embodiment the messaging modules 109 are under automatic control S.....
* of the respective machines 103. *. .* * . S
S
-12 -In an alternative embodiment the messaging modules 109 could be under manual control of a supervisory operative who enables the transmission of messages M to designated operatives.
In this embodiment the messages M are SMS or text messages.
In an alternative embodiment the messages M could be MMS or multi-media messages, which enable rich-media information, that is, information in addition to text, such as pictorial or video information, to be transmitted to operatives, which can assist in diagnosing and fixing problems. Examples of additional information include graphical trend information, which can be useful in establishing whether there has been a gradual decline in performance or a sudden failure, or photographic or video images where a fault has been detected with a vision system.
In this embodiment the message M comprises information regarding the location of the machine 103 and the nature of the problem.
In one embodiment the message M can include an identification of the items, including tools, materials and replaceable parts, which are required to fix the problem.
Operation of the messaging system of Figure 3 will now be described hereinbelow with reference to Figure 4. *... * I I...
In response to detection of a problem at a machine 103, which, for example, includes the detection of a fault or the supply of a material falling below a predetermined threshold, the machine 103 transmits an alert to the associated messaging module 109 (Step 201).
** ISIS * S In response to receipt of the alert, the messaging module 109 transmits a message M1, as a first message, to the mobile handset 115 of a designated operative (Step 202).
-13 -In this embodiment the message M1 includes information regarding both the location and nature of the problem.
Following receipt of the message M1, the operative can attend to the problem.
Where the problem is attended to within a predetermined time period, and the problem is fixed, the machine 103 continues to operate normally.
Where the problem is not attended to within a predetermined time period, such as when the operative is busy or unavailable, or the problem worsens, such as when the supply of a material falls below a critical level or even runs out, the machine 103 transmits a further alert to the associated messaging module 109 (Step 203).
Following receipt of the further alert, the messaging module 109 transmits a message M2 to another designated operative, as the next-in-line (Step 204).
Where the problem is attended to within a predetermined time period, and the problem is fixed, the machine 103 continues to operate normally.
Where the problem is still not attended to within a predetermined time :. period or the problem worsens, Steps 203 and 204 are repeated, insofar as further alerts are transmitted to the associated messaging module 109 and the messaging module 109 transmits further messages M2, ..., M to further designated operatives, as the operatives next-in-line, until such time as the problem is fixed.
*....S * In this way, the present invention facilitates the rapid fixing of problems, : and provides for an escalation of an alert where a problem remains unattended.
-14 -Finally, it will be understood that the present invention has been described in its preferred embodiments and can be modified in many different ways without departing from the scope of the invention as defined by the appended claims.
For example, the messaging system could provide for an operative using his/her mobile handset 15, 115 to decline a message M, such as when the operative is busy fixing an existing problem, thereby enabling a message M to be transmitted to another operative and avoid unnecessary delay in fixing the problem.
Furthermore, the present invention can utilize message-generating platforms other than a mobile telephone platform, such as a paging service, where the mobile handsets 15, 115 are pagers. * .1S *.*. * S *** S. S. * ...
S S..
S
S
1.5.S.
S S S. S. * . S
S S

Claims (53)

-15 - CLAIMS
1. A messaging system for providing messages to one or more operatives in relation to operation of machinery, the system comprising: at least one machine; and a messaging module which is operative to transmit at least one message to a mobile handset of at least one operative in response to generation of an alert by a machine, which is indicative of a problem at the machine.
2. The system of claim 1, wherein the at least one machine is for use in producing a component.
3. The system of claim 2, wherein the component is an electronics component.
4. The system of any of claims 1 to 3, wherein the messaging module includes a SIM which is operative to transmit messages to mobile handsets.
5. The system of any of claims 1 to 4, wherein the message is an SMS or text message relating to a problem at the machine.
6. The system of any of claims 1 to 5, wherein the message is an MMS or :..::: multi-media message relating to a problem at the machine, which includes information in addition to text, such as pictorial or video information, which can assist in diagnosing and fixing the problem. *I.
S
7. The system of any of claims 1 to 6, wherein the message comprises information regarding a location of the machine and nature of the problem.
-16 -
8. The system of claim 7, wherein the message includes an identification of items, such as tools, materials and parts, which are required to fix the problem.
9. The system of any of claims 1 to 8, wherein a problem at a machine includes detection of a fault or a supply of material falling below a predeterminable threshold.
10. The system of any of claims 1 to 9, further comprising: a control unit to which the at least one machine is linked.
11. The system of claim 10, wherein the control unit comprises a server.
12. The system of claim 10 or 11, wherein the control unit is linked to the at least one machine by a network.
13. The system of claim 12, wherein the network comprises a local area network (LAN).
14. The system of claim 12, wherein the network comprises a wide area network (WAN).
15. The system of claim 12, wherein the control unit is remotely located and the network comprises the internet. * *
16. The system of any of claims 10 to 15, wherein the messaging module is under automatic control of the control unit.
S S..
S
17. The system of any of claims 1 to 15, wherein the messaging module is *SbSSS * * under manual control. S. ** 5 S 5
-17 -
18. The system of any of claims 1 to 17, wherein the messaging module is operative to transmit a message to a mobile handset of a designated operative.
19. The system of claim 18, wherein, where the problem is attended to within a predeterminable time period, the machine continues to operate normally.
20. The system of claim 19, wherein, where the problem is not attended to or worsens within the predeterminable time period, the messaging module transmits a message to a mobile handset of another designated operative.
21. The system of claim 20, wherein, where the problem is attended to within a further predeterminable time period, the machine continues to operate normally.
22. The system of claim 21, wherein, where the problem is not attended to or worsens within the further predeterminable time period, the messaging module transmits a message to a mobile handset of a further designated operative.
23. The system of any of claims 1 to 22, comprising: a plurality of machines, and a single messaging module associated with the machines.
24. The system of any of claims ito 22, comprising: S...
a plurality of machines, and a plurality of messaging modules, each associated with a respective one of the machines. S..
25. The system of any of claims 1 to 24, wherein the mobile handset comprises a mobile telephone. *. * S S
S
-18 -
26. The system of any of claims 1 to 24, wherein the mobile handset comprises a pager.
27. A messaging method for providing messages to one or more operatives in relation to operation of machinery, the method comprising the steps of: generating an alert at a machine which is indicative of a problem with the machine; and operating a messaging module to transmit a message to a mobile handset of a designated operative in response to generation of the alert by the machine.
28. The method of claim 27, wherein the machine produces a component.
29. The method of claim 28, wherein the component is an electronics corn ponent.
30. The method of any of claims 27 to 29, wherein the messaging module includes a SIM which is operative to transmit messages to mobile handsets.
31. The method of any of claims 27 to 30, wherein the message is an SMS or text message relating to a problem at the machine.
32. The method of any of claims 27 to 30, wherein the message is an MMS or multi-media message relating to a problem at the machine, which includes information in addition to text, such as pictorial or video * S..
S....' information, which can assist in diagnosing and fixing the problem. **
33. The method of any of claims 27 to 32, wherein the message comprises S.S information regarding a location of the machine and nature of the problem. ** .. * S *
-19 -
34. The method of claim 33, wherein the message includes an identification of items, such as tools, materials and parts, which are required to fix the problem.
35. The method of any of claims 27 to 34, wherein a problem at a machine includes detection of a fault or a supply of material falling below a predeterminable threshold.
36. The method of any of claims 27 to 35, wherein the machine is linked to a control unit.
37. The method of claim 36, wherein the control unit comprises a server.
38. The method of claim 36 or 37, wherein the control unit is linked to the machine by a network.
39. The method of claim 38, wherein the network comprises a local area network (LAN).
40. The method of claim 38, wherein the network comprises a wide area network (WAN).
41. The method of claim 38, wherein the control unit is remotely located and the network comprises the Internet.
42. The method of any of claims 36 to 41, wherein the messaging module : ... is under automatic control of the control unit. S.. * I *.
43. The method of any of claims 27 to 41, wherein the messaging module * is under manual control. *.* *
I
* * ***
S * . I
-20 -
44. The method of any of claims 27 to 43, wherein, where the problem is attended to within a predeterminable time period, the machine continues to operate normally.
45. The method of claim 44, further comprising the step of: where the problem is not attended to or worsens within the predeterminable time period, operating the messaging module to transmit a message to a mobile handset of another designated operative.
46. The method of claim 45, wherein, where the problem is attended to within a further predeterminable time period, the machine continues to operate normally.
47. The method of claim 46, further comprising the step of: where the problem is not attended to or worsens within the further predeterminable time period, operating the messaging module to transmit a message to a mobile handset of a further designated operative.
48. The method of any of claims 27 to 47, wherein the machinery comprises a plurality of machines, and a single messaging module is associated with the machines.
49. The method of any of claims 27 to 47, wherein the machinery comprises a plurality of machines, and each machine comprises a messaging module. * * ****
50. The method of any of claims 27 to 49, wherein the mobile handset * : comprises a mobile telephone. ***
I
51. The method of any of claims 27 to 49, wherein the mobile handset comprises a pager.
-21 -
52. A messaging system for providing messages to one or more operatives in relation to operation of machinery substantially as hereinbefore described with reference to Figures 1 and 2 or Figures 3 and 4 of the accompanying drawings.
53. A messaging method for providing messages to one or more operatives in relation to operation of machinery substantially as hereinbefore described with reference to Figures 1 and 2 or Figures 3 and 4 of the accompanying drawings. * * * S.. S... * * S... ** *5 * SS* S..
S
S
*SSS*S S * S. 5. * S *
S S
GB0714092A 2007-07-19 2007-07-19 Fault messaging system for machines using mobile communications Withdrawn GB2451118A (en)

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Application Number Priority Date Filing Date Title
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GB2451118A true GB2451118A (en) 2009-01-21

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