GB2368229A - Automatic telephone calling apparatus - Google Patents
Automatic telephone calling apparatus Download PDFInfo
- Publication number
- GB2368229A GB2368229A GB0115629A GB0115629A GB2368229A GB 2368229 A GB2368229 A GB 2368229A GB 0115629 A GB0115629 A GB 0115629A GB 0115629 A GB0115629 A GB 0115629A GB 2368229 A GB2368229 A GB 2368229A
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- United Kingdom
- Prior art keywords
- caller
- telephone
- called party
- allows
- built
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
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Classifications
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/26—Devices for calling a subscriber
- H04M1/27—Devices whereby a plurality of signals may be stored simultaneously
- H04M1/274—Devices whereby a plurality of signals may be stored simultaneously with provision for storing more than one subscriber number at a time, e.g. using toothed disc
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/26—Devices for calling a subscriber
- H04M1/27—Devices whereby a plurality of signals may be stored simultaneously
- H04M1/274—Devices whereby a plurality of signals may be stored simultaneously with provision for storing more than one subscriber number at a time, e.g. using toothed disc
- H04M1/2745—Devices whereby a plurality of signals may be stored simultaneously with provision for storing more than one subscriber number at a time, e.g. using toothed disc using static electronic memories, e.g. chips
- H04M1/2749—Automatic dialling or redialling systems, e.g. on off-hook or redial on busy
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/72—Mobile telephones; Cordless telephones, i.e. devices for establishing wireless links to base stations without route selection
- H04M1/724—User interfaces specially adapted for cordless or mobile telephones
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/424—Arrangements for automatic redialling
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/432—Arrangements for calling a subscriber at a specific time, e.g. morning call service
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
- H04M3/533—Voice mail systems
- H04M3/53366—Message disposing or creating aspects
- H04M3/53375—Message broadcasting
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M7/00—Arrangements for interconnection between switching centres
- H04M7/006—Networks other than PSTN/ISDN providing telephone service, e.g. Voice over Internet Protocol (VoIP), including next generation networks with a packet-switched transport layer
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- Engineering & Computer Science (AREA)
- Signal Processing (AREA)
- Telephonic Communication Services (AREA)
Abstract
The device automatically dials telephone numbers and plays a pre-recorded message. The telephone numbers are input by a random or sequence number generator, or from a CD, DVD, MD, HD, computer file, the internet or manually. The pre-recorded message is played from an audio cassette, CD, DVD, MD, HD, computer file, the internet or the device's memory. The caller may record the message into memory using a microphone built in to the device. The caller may set the dialling time and the frequency of repeat attempts. The called party may respond to options given in the pre-recorded message by keying digits on the called telephone. The called party may record a return message which is stored in the device's memory, audio cassette, CD, DVD, MD, HD or computer file. Other called party responses may also be stored in the device's memory, CD, DVD, MD, HD or computer file. The device produces activity, memory and analysis reports via a printer or a computer.
Description
AUTOMATIC TELEPHONE CALLING APPARATUS BACKGROUND OF THE INVENTION This invention relates to communication through the traditional and more recently through the wireless telephone systems. It also employs the computer and the Internet in the souring and the execution of its activities.
The purpose of this invention is to allow the caller to automate a calling program so that multiple people could be contacted without the need to make a personal call to each targeted number.
The invention serves to automate dialing, message dissemination and collection of voice messages and data.
It would save the caller (s) time, increase the number of calls made and would improve the level of contact between parties.
This invention is not an improvement on any existing telephone equipment as this facility to automatically dial telephone numbers and play a pre-recorded message repeatedly does not exists. SUMMARY OF THE INVENTION The device automatically dials telephone numbers and plays a pre-recorded message.
The caller inserts a pre-selected list of telephone numbers via the device's Random or
Sequence number generators, Compact Disc, Digital Versatile Disc, Mini Disc, Hard Disc, computer file, the Internet or manually.
The pre-selected message is fed from an audio cassette, Compact Disc, Digital Versatile
Disc, Mini Disc, Hard Disc, computer file, or the Internet. The caller can also record the message into the device's memory* using a microphone.
The caller inputs the dialing time instructions and frequency of re-dial.
If an Engaged Signal is received when a call is placed, the number is recycled back into the system and another attempt is made later, according to the redial instructions.
This process continues until a successful call is made.
If an Invalid Number Signal is received when a call is placed the device recognizes the signal and eliminates the invalid number from the dialing program.
The subscriber of the call can respond, repeatedly, to options given in the pre-recorded message by pressing the number buttons on his or her telephone instrument.
One option records his or her voice message and stores it in the device's memory*, audio cassette, Compact Disc, Digital Versatile Disc, Mini Disc, Hard Disc or computer file.
Other subscriber's responses are stored on a computer file, Compact Disc, Digital Versatile
Disc, Mini Disc, Hard Disc or the device's memory*.
The device produces Activity, Memory* and Analysis reports via the device's printer or the computer.
Flow-Chart 1/12 (A) illustrates the basic relationship between the Device, the Exchange, and the Subscribers.
Flow-Chart 1/12 (B) illustrates the basic relationship between the Device, the Computer the Internet, the Exchange and the Subscribers. Flow-Chart 1/12 (C) illustrates the basic relationship between the Computer/Device combination, the Internet the Exchange and the Subscribers.
* Memory- Includes the technology known as"Digital" INTRODUCTION TO THE DRAWINGS
FIGURE 1/8 Illustrates the device incorporated into a basic telephone instrument.
Flow-chart 2/12 (A) illustrates the method of providing the pre-recorded message.
Flow-chart 2/12 (B) illustrates the methods of providing the pre-selected list of telephone numbers.
This configuration offers no facility for the subscriber to respond to the pre-recorded message.
FIGURE 2/8 Ihtstrates the device incorporated into a basic telephone instrument
It includes an audio cassette facility OR memory*
Flow-chart 2/12 (A) illustrates the method of providing the pre-recorded message.
Flow-chart 2/12 (B) illustrates the methods of providing the pre-selected list of telephone numbers.
Flow-chart 6/12 (A) illustrates the subscriber's response.
FIGURE 3/8 Illustrates the device incorporated into a mobile telephone instrument.
Flow-chart 2/12 (A) illustrates the method of providing the pre-recorded message as well as Internet sourcing.
Flow-chart 2/12 (B) illustrates the methods of providing the pre-selected list of telephone numbers as well as Internet sourcing
FIGURE 4/8 Illustrates the device with an audio cassette facility OR Memory* printer and computer connection.
Flow-chart 2/12 (A) illustrates the method of providing the pre-recorded message (without a computer).
Flow-chart 2/12 (B) illustrates the methods of providing the pre-selected list of telephone numbers (without a computer).
Flow-chart 6/12 (A) illustrates recording of subscriber's response.
With a computer connected flowcharts 7/12 and 10/12 apply.
FIGURE 5/8 illustrates the device with a Compact Disc, Digital Versatile Disc, Mini Disc, Hard Disc facility, printer and computer connection.
Flow-chart 2/12(B) illustrates the method of providing the pre-recorded message (without a computer).
Flow-chart 3/12 illustrates the methods of providing the pre-selected list of telephone numbers (without a computer).
Flow-charts 7/12 and 9/12 illustrates recording of subscriber's response.
With a computer connected Flow charts 4/12,7/12 and 10/12 apply.
*Memory- Includes the technology known as"Digital" FIGURE 6/8 illustrates the device incorporated into a personal computer.
Flow-chart 11/12 illustrates the method of providing the pre-recorded message.
Flow-chart 5/12 illustrates the methods of providing the pre-selected list of telephone numbers.
Flow-charts 8/12 and 11/12 illustrate recording of subscriber's response.
FIGURE 7/8 illustrates the device incorporated into a mobile personal computer equipped with a mobile phone.
Flow-chart 11/12 illustrates the method of providing the pre-recorded message.
Flow-chart 5/12 illustrates the methods of providing the pre-selected list of telephone numbers.
Flow-charts 8/12 and 11/12 illustrate recording of subscriber's response.
FIGURE 8/8 illustrates the device incorporated into a server/main name computer.
Flow-chart 11/12 illustrates the method of providing the pre-recorded message.
Flow-chart 5/12 illustrates the methods of providing the pre-selected list of telephone numbers.
Flow-charts 8/12 and 11/12 illustrate recording of subscriber's response.
Flow-charts 12/12 illustrates the MF, PC and multiple subscribers.
The following pages are not numbered : page 5 to page 12-FIGURE 1/8 to FIGURE 8/8 page 13 to page 24-FLOW CHART 1/12 to FLOW CHART 12/12
FLOW CHART 1/12
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FLOW CHART 3/12
FLOWCHART4/12
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FLOW CHART 5/12
FLOWCHART6/12
* Memory- Includes the technology known as "Digital"
FLOW CHART 7/12
~ |
* Memory-Includes the technology known as'Digital" FLOWCHART8/12
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FLOW CHART 9/12 ----
* Memoty-Includes tie technology known as"Digttat"
FLOW CHART 10112 --
* Memoiy-Includes the technology known as TDigital" FLOW CHART 11/12
a--
FLOW CHART 12/12
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EXAMPLES (1) The caller wants to invite a number of subscribers to a'get-together'on Saturday night at 8: 00 p. m. but do not have the time to sit on the phone until all subscribers are reached. The device will call each one of them with the callers'message until all are reached. Using the'voice response option'The subscribers have the opportunity to confirm if they can attend.
(2) The caller want to leave a message for the subscriber without giving the subscriber the opportunity to question the caller.
(3) The caller wish to congratulate a long list of subscribers on their special days such as anniversaries. The caller wants to avoid the embarrassment of forgeting to call them. The device memory allows the caller to program voice messages up to
12 months in advance.
(4) The caller wish to pass a message to a subscriber who lives abroad in a different time
zone. The device will passed on the message in the time window most convenient for the subscriber.
(5) The caller is having a friend coming for supper at 7: 30 p. m. The caller wish to order a delivery from a local Take Away outfit. Unfortunately they can only respond to orders made on the same day and no more then one hour before delivery. They are quite busy around that time. The device will begin dialing at 6: 30 p. m. at the frequency of 30 seconds to ensure delivery on time. (Voice confinnation of the order by the subscriber can be picked up on time by the caller via his mobile phone or mobile computer).
(6) The caller wants to inform his 1500 clients of the special offer for the month and to
encourage them to visit his outlet. The caller is also prepared to deliver the offer to any of his clients who wish to leave their voice recording on the device. The device will reach all of them and tell them of the offer and the caller's business address.
The caller can listen to the voice recordings after the dialing is completed and compile the list of deliveries ordered through the device.
(7) The caller wants his 1500 clients to place their regular order. By a computer link to sales ledger software package, the caller can call out the list of items on the price list and allow the subscriber to compute his order by pressing the corresponding numbers on his telephone instrument before calling out the next item. (8) The caller wish to notify all phone users in a given area code of the new service that is now available to them. The caller has no prospects list for the area. By employing the
Random or Sequence number generators he is able to generate interest and possibly orders for his service. By using the'Options'function the caller can invite the subscriber to go on his business mailing list or to request a salesman to call (9) The caller wish to remind his customers with overdue accounts to make an immediate payment. By a computer link to the accounting software, an automatic outgoing message is generated, with increased frequency the longer the account remains outstanding.
(10) The caller is starting a new business. He is able to purchase a Telephone Directory which is available on CD, DVD, MD, HD. He wishes to isolate only certain prospects that are identified in the Directory by their business type, location or occupation. the caller wish to call each one of them, tell them about his business, where he is located and what his telephone number is. The device will execute the instruction.
(11) The caller wants to conduct a market research survey among 100 users of his competitor's product The caller wish to have the report analysis and results on his desk within 24 hours. The Device will dial via the Random number generator and by computing the first questions to identify an actual user it will request and collect choice and voice data. The information gathered is processed via a Market Research software package which will automatically generate the analysis and report. The subscribers can be interviewed at home, in the evening, and are invited to leave their details in order to participate in Prize Draw. A voice recognition unit can be used to convert their voice to a written format.
(12) The caller is a public/non profit organization and wish to counter act bad publicity against it among medical practitioners. The caller purchased a Telephone Directory from a business that sells its data on the Internet. The data is now on a computer file. The caller wish to tell the subscriber his side of the story as quickly as possible.
The device will execute the instruction.
(13) The caller is an Advertising Agency commissioned to promote a product that appeals to young people who are socially active. By using the Sequence or Random number generators and fix the appropriate digits, the caller can reach Mobile phone users who favorably respond to an opening question that helps to identify his target market.
(14) The caller is a security company that requires a random check on their staff during the night By making use of the Random Frequency option, the subscribers have to report back by responding to the message given by their employer. The voice recording of the subscribers'response can be listen to at a time convenient to the caller. DETAILED DESCRIPTION OF THE INVENTION The caller operates of the device through the CONTROL PANEL.
The various control buttons trigger data and information which appear on the display.
The information given via the display confrms the instruction given, display data and communicates with the caller.
The following are the NAMES of the controls and what they do
CONTROL FUNCTION Manual Sets the device to absorb the phone numbers the caller wishes to insert manually. The caller presses this control before beginning to insert the telephone numbers. The caller selects a memory cell before beginning to insert the telephone numbers. The caner press the Next (N) button after each number is inserted. If an error was made and the caner wishes to delete the last entry, by pressing ReDo (R) the last entry is deleted.
After inserting the last telephone number the caller press the Set control button. By pressing'Start'the dialing begins, subject to time & frequency.
Sequence Sets the device to generate phone numbers in Sequence order, starting from the first number you insert (Start Number) and ending in the last number (End Number). The device automatically eliminates all invalid telephone numbers by recognizing the dial tone, and stores the telephone numbers that were dialed and the result of each call The caller selects a memory cell before inserting the first number and press Set after inserting the last. Next and ReDo apply.
Random Sets the device to generate telephone numbers in Random order between the Start Number and the End Number. The device automatically eliminates all invalid telephone numbers, by recognizing the dial tone, and stores the telephone numbers that were dialed and the result of each call. The caller selects a memory cell before inserting the first phone number and press Set after inserting the last. Next and ReDo apply.
Directory Sets the importation of telephone numbers either from the CD, DVD, MD or HD installed in the device or from the computer or the Internet.
Start The caller instructs the device to begin the dialing. The device will not begin dialing without a selection of a Memory Number and Options.
Once the dialing begin, the displays provides an on-going data as to which number is being dialed and how many calls were made.
Start Number The caller press this control before inserting the first telephone, number to set the Random or Sequence dialing.
The caller presses Fix, where applies, after inserting each digit.
The caller presses Next after inserting the telephone number.
Fix The caller press this control to determine which digits in the telephone number are NOT to be rotated in Random and Sequence dialing.
This function to be applied AFTER the relevant digit has been inserted in the Start Number.
This will be true if the caller wishes to include only telephone numbers in a given area code.
The digits designated as Fixed in the Start Number will be automatically chosen as Fixed in the End Number.
The Fix indicator appears on the display above the selected digits.
End Number The caller press this control before inserting the last telephone number to set the Random or Sequence dialing.
The caller presses Next after inserting the telephone number.
1,2, 3,4, 5,6 The caller apply these controls to inset telephone numbers manually.
7,8, 9, 0. This controls are also used to indicate memory cell numbers.
This control are also used to indicate letters of the ABC in Figure 1/12
Figure 2/12 and Figure 3/12
Next The user apply this control after inserting each telephone number to signify the end of the entry. Failure to apply this control means the device cannot recognize where each telephone number ends and another begins.
ReDo This control allows the caller to wipe out any entry.
If the caNer made an error in the current entry, using this control before pressing Next will eliminate the current entry.
If the caller wishes to eliminate any previous entry, he has to bring back the desired telephone number back to the display by using the ROLL function. Once the required entry is on the display the caller can eliminate this entry by applying the ReDo control
A, B, C... Z The caller uses this control to input names along the telephone numbers -, :,., inserted into the memory of the device, provide headings for reports, and insert memory names.
Roll UP The caller can roll up the telephone numbers in the memory cell through the display.
Roll DOWN The caller can roll down the telephone numbers in the memory cell through the display.
Memory * This function allows the caller to bring to the display the cell that contains the telephone number required for the current dialing program.
By repeatedly applying this control, memory number and names will appear on the display in numerical sequence.
Memory S is permanently reserved for Sequence dialing
Memory R is permanently reserved for Random dialing
Memory S and R are much larger capacity then standard memory cells.
Memory* The caller specifies the name or number of the memory cell in order
Recall to bring it to the display.
By using the Set and Start controls the dialing may begin.
Memory* By applying these controls together the caller selects the memory cell
Program into which any given fist of telephone numbers may be inserted and stored.
These controls triggers a request via the display to specify memory number and memory name.
The caller may use the facility available to insert a name by using the
ABC buttons. The ABC buttons appear on the numerical controls or separately, depending on the model
The memory also allows the caller to name each telephone number inserted via the Manual function. The call for this information appears on the display after each entry. If the caller wishes to insert a name after inserting each number, then the Next Button has to be used at the end of the name entry.
Set The caller applies this control after entering the Last phone number to be inserted in any given memory*.
The caller need to press this function after displaying each Memory
Number he/she wishes to be included in the dialing. The caller recalls the Memory Numbers by pressing the Memory button repeatedly.
* Memory-Includes the technology known as'Digital"
Memory* The caller clears all information in a given cell and can re-use it as new.
Clear
Time This control triggers a series of entries on the display that allows the caller to determine when the dialing should start and end. The caller is asked to insert this data for each day of the week and allows the caller to schedule the calling program up to 12 months in advance.
Each memory cell recognizes only one time instruction.
If the caller wishes to instruct the device to dial individual telephone numbers in different times, then each of these numbers are to be entered into different memories*.
Time instructions are given by the use of the number buttons.
Frequency This control triggers a series of entries on the display that allow the caller to determine the frequency of redial. The caller may determine a higher frequency at a certain time of the day and a lower frequency in other times. This may help to produce the optimum number of attempts to reach the subscriber until a successful call is made.
Random This control allows the caller to instruct the device to dial at Random
Frequency frequency between an upper and lower time limits.
Clock This control allows the caller to compute the correct time, as the device time calculations are based on this entry.
Options This control allows the caller to select the following possible operations of the device : (l) Dial the telephone number and play a pre-recorded message.
This option does not allow for the subscriber to respond (2) Dial the telephone number, play a pre-recorded message and allow the subscriber to respond by recording his or her own voice message.
This option is called"voice response option".
(3) Dial the telephone number, play a pre-recorded message and allow the subscriber to respond by pressing the number buttons on his or her telephone instrument. This option does not allow the subscriber to respond by way of a voice message.
(4) Dial the telephone number, play a pre-recorded message and allow the subscriber to respond by pressing the number buttons on his or her telephone instrument and/or record his or her voice message.
(5) Dial the telephone number, play a pre-recorded message, allow the subscriber to respond and follow up with a second, third, fourth and fifth waves of new options for him or her to choose from. Each choice made by the subscriber generates a new pre-recorded message and new"press button"options. There is no limit to the number of waves the device can handle but there will be a practical limit.
(6) Standard Option, which allows the listener to hear again the pre-recorded message once more before deciding how to respond.
Options By applying these controls together the caller selects the Option Cells
Program into which Out Going Messages, Voice and"Press Button"responses may be inserted and stored. The caller is given these-Option Cells a name and number that will appear on the display as Options after the programming have ended.
Record The caller press this control before starting to record his or her own voice message. The caller press this control again at the end of the recording. Voice recording becomes possible after the caller have selected an Option Cell-from the Option/Program menu.
When a complete suite of OGM/Options is imported by way of a CD,
DVD, MD, HD, computer file or the Internet, The software program under the heading"Record"will initiate a series of instructions to be followed by the caller.
Report The caller apply this control to select the type of report required.
The initial setting of the report format and contents is done by selection from the Report/Program menu.
Report By applying these controls together the caller is invited to determine the
Program content and layout of the various reports that the device is able to generate. The caller may do so by responding to the menu which appears on the display. There are three types of reports : (l) Memory* Report-displays the number, names, used capacity, available capacity and contents of the various Memory Cells.
(2) Activity Report-displays the details of the calls made, redial, call time, call duration, subscriber response and call results.
(3) Analysis Report-display cross analysis of data collected by the device, ranging from a simple cross analysis between memory and activity data to complex statistical analysis of multi-response data over a long periods of time. lie Memory. Includes the technology known as"Digital" Report Print The caller apply this control to activate the printer.
The Report Print does not operate when the PC indicator is ON because the PC's printer is active.
Program This control allows the caller to trigger instructions for the naming, arranging and management of Memory* cells, Options choice,
Printer and Print Reports and Data analysis.
This control also contain the installation instruction to link the device to a computer.
PC This control indicate that the link between the device and the PC is live and therefore all instructions given to the device are now done via the control panel displayed on the PC screen. The caller is required to install the required software package in the computer beforehand
Pause This control allows the caller to temporarily halt the operation of the device in order to free the telephone line for other uses.
By pressing this control again the device resumes its dialing.
Tape out The tape recording function is triggered by'Options'instruction.
Recording of all voice information collected by the device continues until tape runs out. The device will then switch to'Pause'mode and stop dialing. To resume operation the caller replaces the tape and press'Start.
DISC full The DISC recording function is triggered by'Options'instruction.
CD, DVD, MD, HD Recording of all information collected by the device continues until the DISC is full. The device will then switch to'Pause'mode and stop dialing. To resume operation the caller replaces the Disc and press'Start'.
Paper out This indicator shows that the paper roll in the device has run out.
To resume operation the caller replaces the roll (standard fax roll).
If a busy signal is received when a call is placed, the number is recycled back into the system and another attempt is made later, according to the medial frequency instructions.
This process continues until a successful call is made.
The device features a report capacity that provides hard copy printout (Figures 4/8,5/8).
The information shown includes:
The number of calls made, details of each call, number of attempts made to reach each
subscriber, the time of each attempt, successful calls, length of successful call, % listening i. e. Length of call in relation to the duration of the pre-recorded message, failed calls.
* Memory-Includes the technology known as"Digital"
Claims (63)
- CLAIMS 1 A device that automatically dials telephone numbers and plays a pre-recorded message.
- 2 A device as claimed in Claim 1 that automatically re-dials telephone numbers and plays a pre-recorded message.
- 3 A device as claimed in Claims 1 and 2 that enables the caller to insert telephone numbers manually.
- 4 A device as claimed in Claims 1 and 2 that enables the caller to insert telephone numbers via a Random Numbers Generator that is built in.
- 5 A device as claimed in Claims 1 and 2 that enables the caner to insert telephone numbers via a Sequence Numbers Generator that is built in.
- 6 A device as claimed in Claims 1 and 2 that enables the caller to insert telephone numbers via a Compact Disc (CD), Digital Versatile Didc (DVD), Mini Disc (MD), Hard Disc (HD).
- 7 A device as claimed in Claims 1 and 2 that enables the caller to insert telephone numbers via a computer file.
- 8 A device as claimed in Claims 1 and 2 that enables the caller to insert telephone numbers via the Internet
- 9 A device as claimed in Claimsland 2that enablesthe caller to insert pre-recorded message via a microphone that is built-in, hand-held or mounted on a stand.
- 10 device as claimed in Claims 1 and 2 that enables the caller to insert pre-recorded message via a Compact Disc (CD), Digital Versatile Disc (DVD), Mini Disc (MD), Hard Disc (HD).
- 11 A device as claimed in Claims 1 and 2 that enables the caller to insert pre-recorded message via a computer file.
- 12 A device as claimed in Claims 1 and 2 that enables the caller to insert pre-recorded message via the Internet.
- 13 A device as claimed in Claims 1 and 2 that enables the caller to insert dialing time instructions for the dialing to begin and end
- 14 A device as claimed in Claims 1 and 2 that enables the caller to insert re-dialingtimeinstructions.
- 15 A device as claimed in Claim 1 and 2 that enables the caller to insert rue-dialing time instruction via a Random Frequency Generator that is built in.
- 16 A device as claimed in Claim 1 and 2 that recognizes Engaged Signal after dialing a telephone number.
- 17 A device as claimed in Claim 1 and 2 that recognizes Invalid Number Signal after dialing a telephone number.
- 18 A device as claimed in Claims 1 and 2 that produces an Activity Report that provides details of activities perfonned by the device.
- 19 A device as claimed in Claims 1 and 2 that produces a Memory* Report that provides details of telephone numbers and data stored in and by the device.
- 20 A device as claimed in Claims 1 and 2 that produces an Analysis Report that provides analysis of data that is stored in and by the device.
- 21 A device as claimed in Claims 1 and 2 that records the voice of the subscriber and stores the message in the device's memory*.
- 22 A device as claimed in Claims 1 and 2 that records the voice of the subscriber and stores the message on a audio cassette.
- 23 A device as claimed in Claims 1 and 2 that records the voice of the subscriber and stores the message on a Compact Disc (CD) Digital Versatile Disc (DVD), Mini Disc (MD), Hard Disc (HD).
- 24 A device as claimed inClaims 1 and 2that records the voice of the subscriber and stores the message on a computer file.
- 25 AdeviccasclaimedinClaimsland2thatrecognizeseachsignalmatis produced when the subscriber presses each of the buttons on his or her telephone instrument.
- 26 A device as claimed in Claims 1 and 2 and 25 that stores on a computer file the signals which are produced by the subscriber's telephone instrument.
- 27 A device as claimed in any of the preceding claims that is built into a stationary telephone instrument.
- 28 A device as claimed in any of the preceding claims that is built into a mobile telephone instrument.
- 29 A device as claimed in any of the preceding claims that is built into a personal computer.
- 30 A device as claimed in any of the preceding claims that is built into a main frane computer.
- 31 A device as claimed in any of the preceding claims that is built into a server computer.
- 32 A device as claimed in any of the preceding claims that is built into a mobile computer equipped with a mobile phone built in.
- 33 A device as claimed in any of the preceding claims that is built into a mobile computer equipped with a socket to plug in a mobile phone.
- 34 A device as claimed in any of the preceding claims that is built into an automatic telephone apparatus.
- 35 A device as claimed in any of the preceding claims that employs a Memory* facility known as "Digital" technology.
- 36 A device as claimed in any of the preceding claims that plays a further pre recorded message in response to the subscriber's"press telephone number" options.37 A device as claimed in any of the preceding claims that facilitate a multi levelresponse from the subscriber by employing repeatedly the functions detailed in claims 24,25, 26 and 36.38 A device as claimed in any of the preceding claims mat facilitate the storage of :-the caller's voice messages, subscriber's voice responses, subscriber's"press telephone buttons"responses, and other call related data-on :-the device's Memory*, computer file, Compact Disc, Digital Versatile Disc, Mini Disc, Hard Disc.Amendments to the claims have been filed as follows 1 A device that automatically dials telephone numbers and plays a pre-recorded message that enables the caller to insert telephone numbers via a Sequence Number Generator that is built in.2 A device as in claim 1 that automatically re-dials telephone numbers and plays a pre-recorded message that enables the caller to insert telephone numbers via a Sequence Number Generator that is built in.3 A device as claimed in claims 1 or 2 that facilitate the insertion of a Start Number and End Number to determine the range of telephone numbers to be dialed.4 A device as claims in claims 1 or 2 that is equipped with Fix function that allows the caller to fix any digit or digits of the telephone numbers that are NOT to be rotated in the Sequence dialing The fixed digitls islare assigned to the Start Number and is/are automatically applied to the End number.5 A device as claimed in claims 1 or 2 that is equipped with Next function that allows the caller to signify the end of the entry.6 A device as claimed in claims 1 or 2 that is equipped with ReDo function that allows the caller to wipe out any entry.7 A device as claimed in claims 1 or 2 that is equipped with Set function thatallows the caller to signuy he final entry into each memory cell.8 A device as claimed in claims 1 or 2 that is equipped with Clock function that allows the caller to compute the correct time, as the device time calculations are based on this entry.9 A device as claimed in claims 1 or 2 that is equipped with Memory function that allows the caller to allocate, name and number-memory cells.10 A device as claimed in claims 1 or 2 that is equipped with Memory Recall function that allows the caller to recall memory cell or cells to the display.11 A device as claimed in claims 1 or 2 that is equipped with Memory Clear function that allows the caller to clear memory cells to be re-used.12 A device as claimed in claims 1 or 2 that is equipped with a Telephone Key Pad that allows the caller to enter telephone numbers.13 A device as claimed in claims 1 or 2 that is equipped with a Control Panel that allows the caller to enter memory name for each memory cell and provide headings for the reports.14 A device as claimed in claims 1 or 2 that is equipped with Start function that allows the caller to begin of the dialing of telephone numbers - after choosing which memory cell or cells are to be included.15 A device as claimed in claims 1 or 2 that is equipped with Record function that enables the caller to record his or her own voice message and signify the beginning and end of the recording.16 A device as claimed in claims 1 or 2 that is equipped with Options function that enables the caller to choose a memory cell to store : his or her own recorded message.17 A device as claimed in claims 1 or 2 that allows the caller to assign into special memory cells called-Option Cells : Out going message.Voice responses."Press Button"responses.18 A device as claimed in claims 1 or 2 that is equipped with Options function that enables the caller import a complete suite of Out Going Message/s and'Press Button"options via a compact disc, digital versatile disc, mini disc or the Internet and be used by the device to communicate with the called party.19 A device as claimed in claims 1 or 2 that is equipped with Options function which allows the caller to select the option of dialing a telephone number and playing a pre-recorded message but do not allow the called party to respond.20 A device as claimed in claims 1 or 2 that is equipped with Options function which allows the caller to select the option of dialing a telephone number and playing a pre-recorded message and allow the called party to respond by recording his or her own voice message.21 A device as claimed in claims 1 or 2 that is equipped with Options function which enables the caller to select the option of dialing a telephone number and playing a pre-recorded message and allows the called party to respond by pressing the number buttons on his or her telephone instrumentbut do not allow the recording of called party's voice response.22 A device as claimed in claims 1 or 2 that is equipped with Options function that allows the caller to facilitate a multi level response from the called party by employing repeatedly anyef the following functions : (a) recognizes each signal that is produced when the called party presses each of the buttons on his or her telephone instrument (b) stores the signals that are produced by the called party's telephone instrument.(c) plays a further pre-recorded message in response to the called party's "press telephone buttons'options.23 A device as claimed in claims 1 or 2 that is equipped with Options function that allows the caller to facilitate a multi level response from the called party by employing repeatedly any of the following functions : (a) recognizes each signal that is produced when the called party presses each of the buttons on his or her telephone instrument (b) stores the signals that are produced by the called party's telephone instrument (c) records and stores the voice of the called party (d) plays a further pre-recorded message in response to the called party's "press telephone buttons"options.24 A device as claimed in claims 1 or 2 that is equipped with Roll up ! Roll down function to allow the caller to view the entries in the various memories.25 A device as in Claims 1 or 2 that enables the caller to insert pre-recorded message via a microphone that is built-in, hand-held, mounted on a stand 26 A device as in Claims 1 or 2 that enables the caller to insert pre-recorded message via audio cassette, compact disc, digital versatile disc or mini disc 27 A device as in claims 1 or 2 that enables the caller to download pre-recorded message or messages from the Internet 28 A device as in claims 1 or 2 that enables the caller to insert dialing time instructions via a Random time Frequency Generator that is built in.29 A device as claimed in claims 1 or 2 that is equipped with a Random time Frequency Generator that can be adjusted to increase or decrease the range of frequencies at which the device will dial telephone numbers.30 A device as claimed in claims 1 or 2 which allows the caller to give timing instructions made up of series of entries to determine when dialing should start and end-via the Random time Frequency Generator for each day of the week and allows the caller to schedule calling program of up to 12 months in advance.31 A device as in claims 1 or 2 that facilitate a response from the called party by recognizing each signal that is produced when the called party presses each of the buttons on his or her telephone instrument,and stores the signals that are produced by the called party's telephone instrument 32 A device as in claims 1 or 2 that facilitate a multi level response from the called party by employing repeatedly any of the following functions : (a) recognizes each signal that is produced when the called party presses each of the buttons on his or her telephone instrument (b) stores the signals that are produced by the called party's telephone instrument.(c) plays a further pre-recorded message in response to the called party's "press telephone buttons"options.33 A device as in claims 1 or 2 that facilitate a multi level response from the called party by employing repeatedly any of the following functions : (a) recognizes each signal that is produced when the called party presses each of the buttons on his or her telephone instrument (b) stores the signals that are produced by the called party's telephone instrument.(c) records and stores the voice of the called party (d) plays a further pre-recorded message in response to the called party's "press telephone buttons"options.34 A device as claimed in claims 1 or 2 that facilitate the storage of any of the following: the caller's voice messages, the called party's voice responses, the called party's "press telephone buttons"responses or other call related data - on : - a memory, computer file, audio cassette, compact disc, digital versatile disc, mini disc or hard disk within the device.35 A device as claimed in claims 1 or 2 that records and stores any of the details of the calls made : call time, call duration or call results 36 A device as in claims 1 or 2 that recognizes Invalid Number Signal after dialing a telephone number.
- 37 A device as claimed in claims 1 or 2 that recognizes Engaged Signal after dialing a telephone number.
- 38 A device as claimed in claims 1 or 2 that recycle back into the device* memory a telephone number, after recognizing Engage Signal, for a further redial to be made later, according to the r -dial frequency instructions.
- 39 A device as claimed in claims 1 or 2 that produces Memory Report that provides details of telephone numbers and the data stored by the device in the various memory cells to include: The number and names of memory cells.The used capacity and available capacity of memory cells.Number of calls made and the details of each call.Number of attempts made to reach each called party and the time of each attempt.Successful calls and length of each successful call.Percentage listening which is the ratio between the length of the call to the duration of the pre-recorded message, for each successful call.Failed calls, where the called party was not reached.
- 40 A device as claimed in claims 1 or 2 that produces Activity Report that provides details of the activities performed by the device and includes calls made, call results, call time, call duration and called party's response.
- 41 A device as claimed in claims 1 or 2 that produces Analysis Report that provides results of the analysis of the data that is stored in and by the device, and includes cross analysis of memory and activity data collected by the device.
- 42 A device as claimed in claims 1 or 2 that produces Analysis Report that provides results of the analysis of the data that is stored in and by the device, and includes complex statistical analysis of multi level response data over a long period of time.
- 43 A device as claimed in claims 1 or 2 that is equipped with Printer that is built-in.
- 44 A device as claimed in claims 1 or 2 that is equipped with Report Print function that activates a Printer that is built in.
- 45 A device as claimed in claims 1 or 2 that is equipped with Paper Out indicator that shows when the Paper Roll in the device run out
- 46 A device as claimed in claims 1 or 2 that is equipped with Report function that allows the caller to select the type of report required and set the report format that includes contents, layout and headings.
- 47 A device as claimed in claims 1 or 2 that is equipped with a PC function that allows the caller to operate the device via a PC.
- 48 A device as claimed in claims 1 or 2 that allows the caller to operate the device via a PC after installing into the PC the required software package.
- 49 A device as claimed in claims 1 or 2 that is equipped with a Pause function that allows the caller to temporarily halt the operation of the device to free the telephone line for other uses.
- 50 A device as claimed in claims 1 or 2 that is equipped with a Program function that allows the caller to arrange and manage the memory cells, option choice, data analysis, the printer, print reports and to install the link between the device and a computer.
- 51 A devices as claimed in claims 1 or 2 that is equipped with a Disc Full function that allows the device to switch to'Pause'mode and stop dialing when available disc memory, to record called party's responses, runs out.
- 52 A devices as claimed in claims 1 or 2 that is equipped with a Tape Full function that allows the device to switch to'Pause'mode and stop dialing when available tape memory, to record called party's responses, runs out.
- 53 A device as claimed in claims 1 or 2 that is built into a stationary telephone instrument
- 54 A device as claimed in claims 1 or 2 that is built into a mobile telephone instrument
- 55 A device as claimed in claims 1 or 2 that is built into a personal computer.
- 56 A device as claimed in claims 1 or 2 that is built into a main frame computer.
- 57 A device as claimed in claims 1 or 2 that is built into a server computer.
- 58 A device as claimed in claims 1 or 2 that is built into a mobile computer equipped with a mobile phone built in.
- 59 A device as claimed in claims 1 or 2 that is built into a mobile computer equipped with a socket to plug in a mobile phone.
- 60 A device as claimed in claims 1 or 2 that is built into an automatic telephone apparatus.
- 61 A device as claimed in claims 1 or 2 that allows the caller to insert telephone numbers manually.
- 62 A device as claimed in claims 1 or 2 that allows the caller to insert telephone numbers via a Compact Disc, Digital Versatile Disc, Mm Disc or Hard Disk within the device.
- 63 A device as claimed in claims 1 or 2 that allows the caller to insert telephone numbers via the Internet.
Priority Applications (2)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
GB0131030A GB2368231B (en) | 2001-03-20 | 2001-06-27 | Automatic telephone calling apparatus |
GB0127703A GB2368230B (en) | 2001-03-20 | 2001-06-28 | Automatic telephone calling apparatus |
Applications Claiming Priority (2)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
GB0106830A GB0106830D0 (en) | 2001-03-20 | 2001-03-20 | Automatic telephone calling apparatus |
GB0110718A GB0110718D0 (en) | 2001-03-20 | 2001-05-02 | Automatic telephone calling apparatus |
Publications (3)
Publication Number | Publication Date |
---|---|
GB0115629D0 GB0115629D0 (en) | 2001-08-15 |
GB2368229A true GB2368229A (en) | 2002-04-24 |
GB2368229B GB2368229B (en) | 2002-09-04 |
Family
ID=26245853
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
GB0115629A Expired - Fee Related GB2368229B (en) | 2001-03-20 | 2001-06-27 | Automatic telephone calling apparatus |
Country Status (1)
Country | Link |
---|---|
GB (1) | GB2368229B (en) |
Citations (4)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US3777065A (en) * | 1971-06-30 | 1973-12-04 | Total Syst Corp | Calling system utilizing a telephone |
GB2238208A (en) * | 1989-11-11 | 1991-05-22 | Peter Henry Dawson | Automatic telephone calling device |
EP0554180A2 (en) * | 1992-01-30 | 1993-08-04 | Lg Electronics Inc. | Message sending method and apparatus |
GB2317784A (en) * | 1996-09-27 | 1998-04-01 | Nec Corp | A telephone for automatically dialling a telephone number at a predetermined time |
-
2001
- 2001-06-27 GB GB0115629A patent/GB2368229B/en not_active Expired - Fee Related
Patent Citations (4)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US3777065A (en) * | 1971-06-30 | 1973-12-04 | Total Syst Corp | Calling system utilizing a telephone |
GB2238208A (en) * | 1989-11-11 | 1991-05-22 | Peter Henry Dawson | Automatic telephone calling device |
EP0554180A2 (en) * | 1992-01-30 | 1993-08-04 | Lg Electronics Inc. | Message sending method and apparatus |
GB2317784A (en) * | 1996-09-27 | 1998-04-01 | Nec Corp | A telephone for automatically dialling a telephone number at a predetermined time |
Non-Patent Citations (3)
Title |
---|
www.julysoft.com/pages/reminder.htm * |
www.virtual-offices-online.com/auto_calling.htm * |
www.voicesaver.com/dsover.htm * |
Also Published As
Publication number | Publication date |
---|---|
GB0115629D0 (en) | 2001-08-15 |
GB2368229B (en) | 2002-09-04 |
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Legal Events
Date | Code | Title | Description |
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746 | Register noted 'licences of right' (sect. 46/1977) |
Effective date: 20030624 |
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PCNP | Patent ceased through non-payment of renewal fee |
Effective date: 20050627 |