FI962479A0 - Metod och system för beställning av service - Google Patents

Metod och system för beställning av service

Info

Publication number
FI962479A0
FI962479A0 FI962479A FI962479A FI962479A0 FI 962479 A0 FI962479 A0 FI 962479A0 FI 962479 A FI962479 A FI 962479A FI 962479 A FI962479 A FI 962479A FI 962479 A0 FI962479 A0 FI 962479A0
Authority
FI
Finland
Prior art keywords
service
user terminal
processing device
data processing
order
Prior art date
Application number
FI962479A
Other languages
English (en)
Finnish (fi)
Other versions
FI962479A (sv
FI109748B (sv
Inventor
Harald Oehrn
Original Assignee
Bellboy International A S
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Bellboy International A S filed Critical Bellboy International A S
Publication of FI962479A0 publication Critical patent/FI962479A0/sv
Publication of FI962479A publication Critical patent/FI962479A/sv
Application granted granted Critical
Publication of FI109748B publication Critical patent/FI109748B/sv

Links

Classifications

    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/02Reservations, e.g. for tickets, services or events
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/02Reservations, e.g. for tickets, services or events
    • G06Q10/025Coordination of plural reservations, e.g. plural trip segments, transportation combined with accommodation
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/08Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G06Q10/087Inventory or stock management, e.g. order filling, procurement or balancing against orders
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/06Buying, selling or leasing transactions
    • G06Q30/0601Electronic shopping [e-shopping]
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/06Buying, selling or leasing transactions
    • G06Q30/0601Electronic shopping [e-shopping]
    • G06Q30/0633Lists, e.g. purchase orders, compilation or processing
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/487Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals

Landscapes

  • Business, Economics & Management (AREA)
  • Engineering & Computer Science (AREA)
  • Economics (AREA)
  • Tourism & Hospitality (AREA)
  • Development Economics (AREA)
  • Physics & Mathematics (AREA)
  • Finance (AREA)
  • Theoretical Computer Science (AREA)
  • Marketing (AREA)
  • General Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • Strategic Management (AREA)
  • Accounting & Taxation (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Quality & Reliability (AREA)
  • Operations Research (AREA)
  • Human Resources & Organizations (AREA)
  • Signal Processing (AREA)
  • Telephonic Communication Services (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
  • External Artificial Organs (AREA)
  • Organic Low-Molecular-Weight Compounds And Preparation Thereof (AREA)
  • Exchange Systems With Centralized Control (AREA)
  • Information Transfer Between Computers (AREA)
FI962479A 1993-12-17 1996-06-14 Förfarande och system för beställning av tjänster FI109748B (sv)

Applications Claiming Priority (4)

Application Number Priority Date Filing Date Title
NO934696A NO179888C (no) 1993-12-17 1993-12-17 Bestillingssystem
NO934696 1993-12-17
PCT/NO1994/000206 WO1995017733A2 (en) 1993-12-17 1994-12-16 Method and system for ordering services
NO9400206 1994-12-16

Publications (3)

Publication Number Publication Date
FI962479A0 true FI962479A0 (sv) 1996-06-14
FI962479A FI962479A (sv) 1996-08-14
FI109748B FI109748B (sv) 2002-09-30

Family

ID=19896706

Family Applications (1)

Application Number Title Priority Date Filing Date
FI962479A FI109748B (sv) 1993-12-17 1996-06-14 Förfarande och system för beställning av tjänster

Country Status (12)

Country Link
US (2) US6356874B1 (sv)
EP (1) EP0738446B1 (sv)
JP (1) JPH10501904A (sv)
AT (1) ATE171328T1 (sv)
AU (1) AU1327895A (sv)
CA (1) CA2178912C (sv)
DE (1) DE69413420T2 (sv)
DK (1) DK0738446T3 (sv)
ES (1) ES2124523T3 (sv)
FI (1) FI109748B (sv)
NO (1) NO179888C (sv)
WO (1) WO1995017733A2 (sv)

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US5901287A (en) * 1996-04-01 1999-05-04 The Sabre Group Inc. Information aggregation and synthesization system
US7225142B1 (en) * 1996-08-01 2007-05-29 At&T Corp. Interactive multimedia advertising and electronic commerce on a hypertext network
JPH1089976A (ja) * 1996-09-13 1998-04-10 Hitachi Ltd 情報表示装置およびナビゲーションシステム
US5978770A (en) * 1997-04-24 1999-11-02 Visible Interactive Corporation Assigning and managing patron reservations for distributed services using wireless personal communication devices
US6778647B1 (en) * 1998-11-13 2004-08-17 Siemens Information And Communication Networks, Inc. Redundant database storage of selected record information for an automated interrogation device
US7051360B1 (en) * 1998-11-30 2006-05-23 United Video Properties, Inc. Interactive television program guide with selectable languages
NO985747L (no) * 1998-12-08 2000-06-09 Ericsson Telefon Ab L M FremgangsmÕte for overføring av informasjon mellom en lokal sentral og en bruker/terminal
DE19918705A1 (de) * 1999-04-26 2000-11-23 Deutsch Zentr Luft & Raumfahrt System zum verbesserten Versorgen eines Reisenden mit Reiseinformationen
JP3801383B2 (ja) * 1999-05-24 2006-07-26 沖電気工業株式会社 切符の予約発券方法及び予約発券システム
US7716080B2 (en) * 1999-06-23 2010-05-11 Signature Systems, Llc Method and system for using multi-function cards for storing, managing and aggregating reward points
US6934692B1 (en) * 1999-07-06 2005-08-23 Dana B. Duncan On-line interactive system and method for transacting business
US6876991B1 (en) 1999-11-08 2005-04-05 Collaborative Decision Platforms, Llc. System, method and computer program product for a collaborative decision platform
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NO312427B1 (no) * 2000-08-04 2002-05-06 Usertrade As Elektronisk handelssystem
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US20020069094A1 (en) * 2000-12-04 2002-06-06 Bingham Glenn G. System and method of reserving meeting facility resources
US20020152285A1 (en) * 2001-01-31 2002-10-17 Wheeler Troy M. Remote office system for retail and other sales and services
WO2002080126A2 (en) * 2001-03-30 2002-10-10 Hill-Rom Services, Inc. Hospital bed and network system
DE10122062A1 (de) * 2001-05-07 2002-11-21 Varetis Ag Verfahren und Vorrichtung zur automatischen Auskunftserteilung
US20020174026A1 (en) * 2001-05-18 2002-11-21 Pickover Clifford A. Method and apparatus for facilitating the locating of an item
US20040029567A1 (en) 2001-05-25 2004-02-12 Timmins Timothy A. Technique for effectively providing personalized communications and information assistance services
US20030126016A1 (en) * 2001-07-27 2003-07-03 Shintaro Asano System and method for processing product orders placed through a network
US7756723B2 (en) * 2001-09-07 2010-07-13 Eclipsys Corporation System and method for managing patient bed assignments and bed occupancy in a health care facility
JP2003085245A (ja) * 2001-09-13 2003-03-20 Kenji Ihara 日本人高齢者の精神的・身体的健康の為の中長期海外旅行システム
US7689446B2 (en) * 2001-09-27 2010-03-30 Koninklijke Philips Electronics N.V. Automated reservation system with transfer of user-preferences from home to guest accommodations
US20030083889A1 (en) * 2001-10-31 2003-05-01 Lee Macklin Hotel guest services online
US20030144889A1 (en) * 2002-01-14 2003-07-31 Pekka Niemi Building transportable by water, a method for arranging delivery of an additional building to a desired location, a reservation system for premises and a method for reserving premises
US20030216960A1 (en) * 2002-05-16 2003-11-20 Richard Postrel System and method for offering geocentric-based incentives and executing a commercial transaction via a wireless device
US7475026B2 (en) * 2002-12-06 2009-01-06 Dell Products L.P. Method for information handling system consumables automated ordering
SG125908A1 (en) * 2002-12-30 2006-10-30 Singapore Airlines Ltd Multi-language communication method and system
US7412042B2 (en) 2003-02-14 2008-08-12 Grape Technology Group, Inc. Technique for providing information assistance including a concierge-type service
US20050004818A1 (en) * 2003-07-03 2005-01-06 Hartono Liman System and method for effective distribution of travel inventory allotments
US20050102154A1 (en) * 2003-11-12 2005-05-12 Dodd Ryan A. Method, computer useable medium, and system for enterprise resource management
US20050192817A1 (en) * 2004-02-26 2005-09-01 Dustin Sorenson System and method for information handling system consumable automatic ordering
DE102004014128A1 (de) * 2004-03-23 2005-10-13 Giesecke & Devrient Gmbh Vor-Ort-Interaktion an einem lokalen Serviceterminal
US9002730B2 (en) 2004-04-28 2015-04-07 Richard Postrel Method and system for generating location based purchase incentives based on predicted route of travel
US7216951B2 (en) * 2004-05-12 2007-05-15 Dell Products L.P. Print cartridge ordering system
US20060247948A1 (en) * 2005-04-29 2006-11-02 Ellis Linda S Graphical on-screen bed board with portable patient card
US8706515B2 (en) * 2005-10-20 2014-04-22 Mckesson Information Solutions Llc Methods, systems, and apparatus for providing a notification of a message in a health care environment
US8725526B2 (en) * 2005-10-20 2014-05-13 Mckesson Information Solutions Llc Methods, systems, and apparatus for providing real time query support and graphical views of patient care information
US8874489B2 (en) 2006-03-17 2014-10-28 Fatdoor, Inc. Short-term residential spaces in a geo-spatial environment
US20090015582A1 (en) * 2007-07-13 2009-01-15 Fatdoor, Inc. Short term residential spaces in a geo-spatial environment
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JP5156359B2 (ja) * 2007-12-19 2013-03-06 楽天株式会社 情報提供システム、情報提供方法、サーバ装置、及び情報提供処理プログラム
US8799933B2 (en) * 2008-01-18 2014-08-05 Dell Products L.P. Remote monitoring and management ordering system for an information technology remote services management environment
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US9659320B2 (en) 2008-09-24 2017-05-23 Jennifer Martucci System and method to enable a customer to select a wine based upon available inventory
US8498899B2 (en) * 2008-09-24 2013-07-30 Incentient LLC Method for providing room service
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Also Published As

Publication number Publication date
JPH10501904A (ja) 1998-02-17
ATE171328T1 (de) 1998-10-15
DE69413420T2 (de) 1999-05-27
ES2124523T3 (es) 1999-02-01
FI962479A (sv) 1996-08-14
US20020128926A1 (en) 2002-09-12
NO934696D0 (no) 1993-12-17
WO1995017733A3 (en) 1995-07-20
EP0738446A1 (en) 1996-10-23
FI109748B (sv) 2002-09-30
NO179888B (no) 1996-09-23
NO179888C (no) 1998-05-27
CA2178912A1 (en) 1995-06-29
WO1995017733A2 (en) 1995-06-29
CA2178912C (en) 2003-07-08
DK0738446T3 (da) 1999-06-14
EP0738446B1 (en) 1998-09-16
US6356874B1 (en) 2002-03-12
DE69413420D1 (de) 1998-10-22
AU1327895A (en) 1995-07-10
NO934696L (no) 1995-06-19

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