ES2637414T3 - Método y dispositivos para la determinación del idioma para la transcripción de voz a texto de llamadas telefónicas - Google Patents
Método y dispositivos para la determinación del idioma para la transcripción de voz a texto de llamadas telefónicas Download PDFInfo
- Publication number
- ES2637414T3 ES2637414T3 ES12822974.7T ES12822974T ES2637414T3 ES 2637414 T3 ES2637414 T3 ES 2637414T3 ES 12822974 T ES12822974 T ES 12822974T ES 2637414 T3 ES2637414 T3 ES 2637414T3
- Authority
- ES
- Spain
- Prior art keywords
- voice
- telephone calls
- devices
- language
- text transcription
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Active
Links
- 238000000034 method Methods 0.000 title abstract 2
- 238000013518 transcription Methods 0.000 title abstract 2
- 230000035897 transcription Effects 0.000 title abstract 2
Classifications
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- G—PHYSICS
- G10—MUSICAL INSTRUMENTS; ACOUSTICS
- G10L—SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
- G10L15/00—Speech recognition
- G10L15/26—Speech to text systems
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
- H04M3/533—Voice mail systems
-
- G—PHYSICS
- G10—MUSICAL INSTRUMENTS; ACOUSTICS
- G10L—SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
- G10L15/00—Speech recognition
- G10L15/005—Language recognition
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2201/00—Electronic components, circuits, software, systems or apparatus used in telephone systems
- H04M2201/40—Electronic components, circuits, software, systems or apparatus used in telephone systems using speech recognition
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2201/00—Electronic components, circuits, software, systems or apparatus used in telephone systems
- H04M2201/60—Medium conversion
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2203/00—Aspects of automatic or semi-automatic exchanges
- H04M2203/20—Aspects of automatic or semi-automatic exchanges related to features of supplementary services
- H04M2203/2061—Language aspects
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2203/00—Aspects of automatic or semi-automatic exchanges
- H04M2203/45—Aspects of automatic or semi-automatic exchanges related to voicemail messaging
- H04M2203/4536—Voicemail combined with text-based messaging
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2242/00—Special services or facilities
- H04M2242/12—Language recognition, selection or translation arrangements
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2250/00—Details of telephonic subscriber devices
- H04M2250/58—Details of telephonic subscriber devices including a multilanguage function
Landscapes
- Engineering & Computer Science (AREA)
- Computational Linguistics (AREA)
- Health & Medical Sciences (AREA)
- Audiology, Speech & Language Pathology (AREA)
- Human Computer Interaction (AREA)
- Physics & Mathematics (AREA)
- Acoustics & Sound (AREA)
- Multimedia (AREA)
- Signal Processing (AREA)
- Telephonic Communication Services (AREA)
Abstract
Método para determinar un idioma entre una pluralidad de idiomas disponibles de una transcripción de voz a texto de llamadas telefónicas entre un llamante (3) y un receptor (5) proporcionado por un sistema de contestador automático, caracterizado por que al menos dos de dichos idiomas disponibles se proponen al llamante sobre la base de al menos dos opciones técnicas diferentes en el que dicho llamante selecciona dicho idioma entre los propuestos al menos dichos dos idiomas interactuando con dicho sistema de contestador automático, y se transcribe un mensaje de voz correspondiente en texto del idioma seleccionado para su retransmisión a dicho receptor.
Description
Claims (1)
-
imagen1
Applications Claiming Priority (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
PCT/EP2012/074706 WO2014086424A1 (en) | 2012-12-06 | 2012-12-06 | Method and devices for language determination for voice to text transcription of phone calls |
Publications (1)
Publication Number | Publication Date |
---|---|
ES2637414T3 true ES2637414T3 (es) | 2017-10-13 |
Family
ID=47678667
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
ES12822974.7T Active ES2637414T3 (es) | 2012-12-06 | 2012-12-06 | Método y dispositivos para la determinación del idioma para la transcripción de voz a texto de llamadas telefónicas |
Country Status (7)
Country | Link |
---|---|
US (1) | US9966072B2 (es) |
EP (1) | EP2929677B1 (es) |
JP (1) | JP2016502828A (es) |
KR (1) | KR20150091406A (es) |
CN (1) | CN104854852B (es) |
ES (1) | ES2637414T3 (es) |
WO (1) | WO2014086424A1 (es) |
Families Citing this family (11)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US20140180671A1 (en) * | 2012-12-24 | 2014-06-26 | Maria Osipova | Transferring Language of Communication Information |
US9344674B2 (en) * | 2013-07-19 | 2016-05-17 | Wilmington Trust, National Association, As Administrative Agent | Method and system for routing video calls to a target queue based upon dynamically selected or statically defined parameters |
US9614969B2 (en) * | 2014-05-27 | 2017-04-04 | Microsoft Technology Licensing, Llc | In-call translation |
US9514129B2 (en) * | 2014-07-18 | 2016-12-06 | Intel Corporation | Technologies for providing textual information and systems and methods using the same |
US10775996B2 (en) * | 2014-11-26 | 2020-09-15 | Snap Inc. | Hybridization of voice notes and calling |
EP3217638B1 (en) * | 2016-03-11 | 2019-11-20 | Sony Mobile Communications Inc | Transferring information from a sender to a recipient during a telephone call under noisy environment |
US11323458B1 (en) * | 2016-08-22 | 2022-05-03 | Paubox, Inc. | Method for securely communicating email content between a sender and a recipient |
EP3707703A1 (en) * | 2018-11-28 | 2020-09-16 | Google LLC. | Training and/or using a language selection model for automatically determining language for speech recognition of spoken utterance |
US11095775B1 (en) * | 2019-08-06 | 2021-08-17 | Noble Systems Corporation | Handling an outbound call reaching a voicemail service |
CN111182153B (zh) * | 2020-01-03 | 2021-09-28 | 惠州Tcl移动通信有限公司 | 系统语言的设置方法、装置、存储介质及移动终端 |
US11627223B2 (en) * | 2021-04-22 | 2023-04-11 | Zoom Video Communications, Inc. | Visual interactive voice response |
Family Cites Families (17)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US5440615A (en) * | 1992-03-31 | 1995-08-08 | At&T Corp. | Language selection for voice messaging system |
US6219638B1 (en) | 1998-11-03 | 2001-04-17 | International Business Machines Corporation | Telephone messaging and editing system |
US6865266B1 (en) * | 2002-01-16 | 2005-03-08 | Verizon Services Corp. | Methods and apparatus for transferring from a PSTN to a VOIP telephone network |
GB0204246D0 (en) | 2002-02-22 | 2002-04-10 | Mitel Knowledge Corp | System and method for message language translation |
JP2003288340A (ja) | 2002-03-27 | 2003-10-10 | Ntt Comware Corp | 通話翻訳装置 |
JP3686879B2 (ja) | 2002-05-08 | 2005-08-24 | Necアクセステクニカ株式会社 | ファクシミリ装置 |
EP1576586A4 (en) * | 2002-11-22 | 2006-02-15 | Transclick Inc | LANGUAGE TRANSLATION SYSTEM AND METHOD |
US20050239037A1 (en) * | 2004-04-06 | 2005-10-27 | Surapong Lertsithichai | Convertible podium system |
US8204748B2 (en) | 2006-05-02 | 2012-06-19 | Xerox Corporation | System and method for providing a textual representation of an audio message to a mobile device |
DE102007027363A1 (de) | 2007-06-11 | 2008-12-24 | Avaya Gmbh & Co. Kg | Verfahren zum Betreiben eines Voice-Mail-Systems |
US8306509B2 (en) * | 2007-08-31 | 2012-11-06 | At&T Mobility Ii Llc | Enhanced messaging with language translation feature |
US20090248392A1 (en) * | 2008-03-25 | 2009-10-01 | International Business Machines Corporation | Facilitating language learning during instant messaging sessions through simultaneous presentation of an original instant message and a translated version |
US8238538B2 (en) * | 2009-05-28 | 2012-08-07 | Comcast Cable Communications, Llc | Stateful home phone service |
WO2011149558A2 (en) * | 2010-05-28 | 2011-12-01 | Abelow Daniel H | Reality alternate |
US8775156B2 (en) * | 2010-08-05 | 2014-07-08 | Google Inc. | Translating languages in response to device motion |
US8468010B2 (en) * | 2010-09-24 | 2013-06-18 | Damaka, Inc. | System and method for language translation in a hybrid peer-to-peer environment |
US8995947B2 (en) * | 2012-07-20 | 2015-03-31 | Google Technology Holdings LLC | Configuration of display settings for broadcast messaging while roaming |
-
2012
- 2012-12-06 KR KR1020157017935A patent/KR20150091406A/ko not_active Application Discontinuation
- 2012-12-06 ES ES12822974.7T patent/ES2637414T3/es active Active
- 2012-12-06 US US14/650,153 patent/US9966072B2/en active Active
- 2012-12-06 JP JP2015545676A patent/JP2016502828A/ja active Pending
- 2012-12-06 EP EP12822974.7A patent/EP2929677B1/en active Active
- 2012-12-06 CN CN201280077542.8A patent/CN104854852B/zh active Active
- 2012-12-06 WO PCT/EP2012/074706 patent/WO2014086424A1/en active Application Filing
Also Published As
Publication number | Publication date |
---|---|
JP2016502828A (ja) | 2016-01-28 |
CN104854852A (zh) | 2015-08-19 |
KR20150091406A (ko) | 2015-08-10 |
WO2014086424A1 (en) | 2014-06-12 |
US9966072B2 (en) | 2018-05-08 |
CN104854852B (zh) | 2018-04-20 |
EP2929677B1 (en) | 2017-07-19 |
US20150317975A1 (en) | 2015-11-05 |
EP2929677A1 (en) | 2015-10-14 |
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