ES2172410A1 - Sistema de respuesta y reconocimiento neuronal de voz. - Google Patents
Sistema de respuesta y reconocimiento neuronal de voz.Info
- Publication number
- ES2172410A1 ES2172410A1 ES200001725A ES200001725A ES2172410A1 ES 2172410 A1 ES2172410 A1 ES 2172410A1 ES 200001725 A ES200001725 A ES 200001725A ES 200001725 A ES200001725 A ES 200001725A ES 2172410 A1 ES2172410 A1 ES 2172410A1
- Authority
- ES
- Spain
- Prior art keywords
- neuronal
- voice
- recognition system
- voice answer
- recognition
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Granted
Links
Landscapes
- Telephonic Communication Services (AREA)
Abstract
Sistema de respuesta y reconocimiento neuronal de voz, caracterizado porque comprende un puesto de gestor que está conectado e integrado con el sistema de respuesta y reconocimiento de voz a nivel informático y telefónico, de modo que puede intercambiar información con el sistema o bien hacerse cargo de las conversaciones, y está además integrado con la red de la institución a que pertenece, cuyo puesto de servicio recibe, durante la fase de reconocimiento neuronal de voz, la comunicación del reconocimiento neuronal de voz servidor (4), localiza entre los reconocimientos neuronales de voz clientes (6) los que están activos y envía la llamada de forma aleatoria a uno de ellos que la gestiona y la devuelve al sistema automático de voz, resultando transparente al usuario (1).
Priority Applications (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
ES200001725A ES2172410B1 (es) | 2000-07-11 | 2000-07-11 | Sistema de respuesta y reconocimiento neuronal de voz. |
Applications Claiming Priority (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
ES200001725A ES2172410B1 (es) | 2000-07-11 | 2000-07-11 | Sistema de respuesta y reconocimiento neuronal de voz. |
Publications (2)
Publication Number | Publication Date |
---|---|
ES2172410A1 true ES2172410A1 (es) | 2002-09-16 |
ES2172410B1 ES2172410B1 (es) | 2004-11-16 |
Family
ID=8494224
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
ES200001725A Expired - Fee Related ES2172410B1 (es) | 2000-07-11 | 2000-07-11 | Sistema de respuesta y reconocimiento neuronal de voz. |
Country Status (1)
Country | Link |
---|---|
ES (1) | ES2172410B1 (es) |
Citations (8)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US5528728A (en) * | 1993-07-12 | 1996-06-18 | Kabushiki Kaisha Meidensha | Speaker independent speech recognition system and method using neural network and DTW matching technique |
US5583968A (en) * | 1993-03-29 | 1996-12-10 | Alcatel N.V. | Noise reduction for speech recognition |
EP0480622B1 (en) * | 1990-10-12 | 1998-04-22 | AT&T Corp. | Automation of telephone operator assistance calls |
US5758021A (en) * | 1992-06-12 | 1998-05-26 | Alcatel N.V. | Speech recognition combining dynamic programming and neural network techniques |
EP0856980A2 (en) * | 1997-02-04 | 1998-08-05 | Siemens Business Communication Systems, Inc. | Content searchable communications for a routing method and ACD system |
US5991720A (en) * | 1996-05-06 | 1999-11-23 | Matsushita Electric Industrial Co., Ltd. | Speech recognition system employing multiple grammar networks |
ES2140385T3 (es) * | 1990-10-09 | 2000-03-01 | Comverse Network Syst Inc | Servidor de servicios integrados para un sistema de comunicacion telefonico. |
US6363346B1 (en) * | 1999-12-22 | 2002-03-26 | Ncr Corporation | Call distribution system inferring mental or physiological state |
-
2000
- 2000-07-11 ES ES200001725A patent/ES2172410B1/es not_active Expired - Fee Related
Patent Citations (8)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
ES2140385T3 (es) * | 1990-10-09 | 2000-03-01 | Comverse Network Syst Inc | Servidor de servicios integrados para un sistema de comunicacion telefonico. |
EP0480622B1 (en) * | 1990-10-12 | 1998-04-22 | AT&T Corp. | Automation of telephone operator assistance calls |
US5758021A (en) * | 1992-06-12 | 1998-05-26 | Alcatel N.V. | Speech recognition combining dynamic programming and neural network techniques |
US5583968A (en) * | 1993-03-29 | 1996-12-10 | Alcatel N.V. | Noise reduction for speech recognition |
US5528728A (en) * | 1993-07-12 | 1996-06-18 | Kabushiki Kaisha Meidensha | Speaker independent speech recognition system and method using neural network and DTW matching technique |
US5991720A (en) * | 1996-05-06 | 1999-11-23 | Matsushita Electric Industrial Co., Ltd. | Speech recognition system employing multiple grammar networks |
EP0856980A2 (en) * | 1997-02-04 | 1998-08-05 | Siemens Business Communication Systems, Inc. | Content searchable communications for a routing method and ACD system |
US6363346B1 (en) * | 1999-12-22 | 2002-03-26 | Ncr Corporation | Call distribution system inferring mental or physiological state |
Also Published As
Publication number | Publication date |
---|---|
ES2172410B1 (es) | 2004-11-16 |
Similar Documents
Publication | Publication Date | Title |
---|---|---|
DE60218873D1 (de) | Verkaufsstellentransaktionssystem mit sprach-authentifizierung | |
WO2006042213A3 (en) | System and method for message-based access | |
EP1347624A3 (en) | System and method for providing voice-activated presence information | |
WO2001076206A8 (en) | Computer telephony integration hotelling method and system | |
WO2004049136A3 (en) | Methods and systems for a call log | |
WO2003019796A3 (en) | Mobile content delivery system | |
WO2003021387A3 (en) | Stored profile system for storing and exchanging user communications profiles | |
GB2403879B (en) | A method for providing a communications network subscriber with an anonymous temporary subscriber identity and a dual anonymous communication system | |
WO2001035615A3 (en) | Telephone based access to instant messaging | |
WO2001047231A3 (en) | System and method for providing call-handling services on a data network telephone system | |
FI20011680A (fi) | Ajanvarausmenetelmä ja -järjestelmä | |
WO2006023089A3 (en) | Telephone to telephone data passing system | |
EP0851652A3 (en) | Teleconferencing and facsimile communications system and method | |
DE60327839D1 (de) | Eines netzwerkendpunkts zu einer netzwerkregion | |
WO2004039048A3 (en) | Status messaging using associated phone tags | |
DE60023140D1 (de) | Verwaltung von münzfernsprechern | |
ES2172410A1 (es) | Sistema de respuesta y reconocimiento neuronal de voz. | |
WO2002045393A3 (en) | Proactive maintenance application | |
WO2007148329A3 (en) | Intelligent dialing system and method | |
WO2001041411A3 (en) | Personalized call announcement on a data network telephony system | |
EP1052836A3 (en) | Method for configuring a telephone's keys to access network services | |
GEP20104914B (en) | Method and device for transfer of money via telecommunication network | |
WO2001061978A3 (en) | Call screening that prompts caller for an access code | |
WO2001050360A3 (de) | Verfahren und Vorrichtung zur automatischen Identifikation einer Kontonummer eines Anrufers bei einem Rechner einer bank | |
PL363010A1 (en) | Method and device for connection without telephone number disclosure |
Legal Events
Date | Code | Title | Description |
---|---|---|---|
EC2A | Search report published |
Date of ref document: 20020916 Kind code of ref document: A1 Effective date: 20020916 |
|
FG2A | Definitive protection |
Ref document number: 2172410B1 Country of ref document: ES |
|
FD2A | Announcement of lapse in spain |
Effective date: 20180807 |