WO2002045393A3 - Proactive maintenance application - Google Patents

Proactive maintenance application Download PDF

Info

Publication number
WO2002045393A3
WO2002045393A3 PCT/US2001/044528 US0144528W WO0245393A3 WO 2002045393 A3 WO2002045393 A3 WO 2002045393A3 US 0144528 W US0144528 W US 0144528W WO 0245393 A3 WO0245393 A3 WO 0245393A3
Authority
WO
WIPO (PCT)
Prior art keywords
information
control system
module
network analyzer
loop
Prior art date
Application number
PCT/US2001/044528
Other languages
French (fr)
Other versions
WO2002045393A2 (en
Inventor
Elizabeth Beamon
Original Assignee
Bellsouth Intellect Pty Corp
Elizabeth Beamon
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Priority claimed from US09/726,751 external-priority patent/US6870900B1/en
Application filed by Bellsouth Intellect Pty Corp, Elizabeth Beamon filed Critical Bellsouth Intellect Pty Corp
Priority to AU2002230506A priority Critical patent/AU2002230506A1/en
Publication of WO2002045393A2 publication Critical patent/WO2002045393A2/en
Publication of WO2002045393A3 publication Critical patent/WO2002045393A3/en

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/22—Arrangements for supervision, monitoring or testing
    • H04M3/26—Arrangements for supervision, monitoring or testing with means for applying test signals or for measuring
    • H04M3/28—Automatic routine testing ; Fault testing; Installation testing; Test methods, test equipment or test arrangements therefor
    • H04M3/30—Automatic routine testing ; Fault testing; Installation testing; Test methods, test equipment or test arrangements therefor for subscriber's lines, for the local loop
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04Q—SELECTING
    • H04Q3/00—Selecting arrangements
    • H04Q3/0016—Arrangements providing connection between exchanges
    • H04Q3/0062—Provisions for network management
    • H04Q3/0087—Network testing or monitoring arrangements

Landscapes

  • Engineering & Computer Science (AREA)
  • Business, Economics & Management (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Strategic Management (AREA)
  • Human Resources & Organizations (AREA)
  • Economics (AREA)
  • Data Mining & Analysis (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Marketing (AREA)
  • Operations Research (AREA)
  • Quality & Reliability (AREA)
  • Tourism & Hospitality (AREA)
  • Physics & Mathematics (AREA)
  • General Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Telephonic Communication Services (AREA)

Abstract

Methods and systems for proactively maintaining a telephone system local loop. One embodiment includes acquiring at least one type of information selected from information from a Dynamic Network Analyzer or information from a Loop Facilities and Control System. Another embodiment includes communicating with a communications network and acquiring at least one type of information selected from the group consisting of customer information associated with copper line pairs and service information associated with copper line pairs. Still another embodiment describes a system including software modules communicating with a communications network. Software modules include a Dynamic Network Analyzer module and a Loop Facilities and Control System module. A database interfaces with the Dynamic Network Analyzer module and with the Loop Facilities and Control System module. A processor is also included, and the processor is capable of processing information stored in the database and of generating proactive maintenance.
PCT/US2001/044528 2000-11-30 2001-11-29 Proactive maintenance application WO2002045393A2 (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
AU2002230506A AU2002230506A1 (en) 2000-11-30 2001-11-29 Proactive maintenance application

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US09/726,751 2000-11-30
US09/726,751 US6870900B1 (en) 2000-06-16 2000-11-30 Proactive maintenance application

Publications (2)

Publication Number Publication Date
WO2002045393A2 WO2002045393A2 (en) 2002-06-06
WO2002045393A3 true WO2002045393A3 (en) 2002-11-21

Family

ID=24919855

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US2001/044528 WO2002045393A2 (en) 2000-11-30 2001-11-29 Proactive maintenance application

Country Status (2)

Country Link
AU (1) AU2002230506A1 (en)
WO (1) WO2002045393A2 (en)

Families Citing this family (8)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US7308094B1 (en) 2001-09-04 2007-12-11 At&T Intellectual Property, Inc. Processes and systems for screening work orders
US7289605B1 (en) 2001-09-04 2007-10-30 At&T Intellectual Property, Inc. Processes and systems for creating and for managing trouble tickets and work orders
US7340037B1 (en) 2001-09-04 2008-03-04 At&T Intellectual Property, Inc. Processes and systems for correlating work orders
US6917669B1 (en) 2001-09-04 2005-07-12 Bellsouth Intellectual Property Corporation Processes and systems for managing testing of communications systems
US7647391B1 (en) 2001-09-04 2010-01-12 At&T Intellectual Property, I,L.P. Processes and systems for creating and for managing trouble tickets and work orders
US7130399B1 (en) 2001-09-04 2006-10-31 Bellsouth Intellectual Property Corporation Methods and systems for assembling telephone line records
US6778638B1 (en) * 2001-09-04 2004-08-17 Bellsouth Intellectual Property Corporation Processes and systems for creating maintenance reports for communications systems
US7240096B1 (en) 2002-09-30 2007-07-03 Bell South Intellectual Property Corp. System and method for providing service technicians access to dispatch information

Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US4972453A (en) * 1989-02-28 1990-11-20 At&T Bell Laboratories Autonomous expert system for directly maintaining remote telephone switching systems
EP0650302A2 (en) * 1993-10-21 1995-04-26 AT&T Corp. Data analysis and event prediction in a telecommunications network
WO1998024222A2 (en) * 1996-11-27 1998-06-04 Telefonaktiebolaget Lm Ericsson (Publ) Software fault management system
US5790634A (en) * 1995-07-25 1998-08-04 Bell Atlantic Network Services, Inc. Combination system for proactively and reactively maintaining telephone network facilities in a public switched telephone system
US6032121A (en) * 1997-05-15 2000-02-29 International Business Machines Corporation Method for proactive planning

Patent Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US4972453A (en) * 1989-02-28 1990-11-20 At&T Bell Laboratories Autonomous expert system for directly maintaining remote telephone switching systems
EP0650302A2 (en) * 1993-10-21 1995-04-26 AT&T Corp. Data analysis and event prediction in a telecommunications network
US5790634A (en) * 1995-07-25 1998-08-04 Bell Atlantic Network Services, Inc. Combination system for proactively and reactively maintaining telephone network facilities in a public switched telephone system
WO1998024222A2 (en) * 1996-11-27 1998-06-04 Telefonaktiebolaget Lm Ericsson (Publ) Software fault management system
US6032121A (en) * 1997-05-15 2000-02-29 International Business Machines Corporation Method for proactive planning

Also Published As

Publication number Publication date
WO2002045393A2 (en) 2002-06-06
AU2002230506A1 (en) 2002-06-11

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