EP2731085B1 - Telecommunication terminal, system and method for assisting in the maintenance and/or the repair of vehicles, computer program and a computer program product - Google Patents

Telecommunication terminal, system and method for assisting in the maintenance and/or the repair of vehicles, computer program and a computer program product Download PDF

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Publication number
EP2731085B1
EP2731085B1 EP13191447.5A EP13191447A EP2731085B1 EP 2731085 B1 EP2731085 B1 EP 2731085B1 EP 13191447 A EP13191447 A EP 13191447A EP 2731085 B1 EP2731085 B1 EP 2731085B1
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EP
European Patent Office
Prior art keywords
vehicle
mobile telecommunications
telecommunications terminal
information
identification information
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EP13191447.5A
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German (de)
French (fr)
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EP2731085A1 (en
Inventor
Thomas Hoyer
Achim Vogt
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Deutsche Telekom AG
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Deutsche Telekom AG
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Publication of EP2731085A1 publication Critical patent/EP2731085A1/en
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    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
    • G07C5/00—Registering or indicating the working of vehicles
    • G07C5/008—Registering or indicating the working of vehicles communicating information to a remotely located station
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
    • G07C5/00—Registering or indicating the working of vehicles
    • G07C5/08—Registering or indicating performance data other than driving, working, idle, or waiting time, with or without registering driving, working, idle or waiting time
    • G07C5/0808—Diagnosing performance data

Definitions

  • the invention relates to a telecommunications terminal for supporting the maintenance and / or repair of vehicles, wherein a vehicle has a diagnostic interface, wherein the vehicle is assigned a vehicle identification information and wherein the vehicle identification information is attached to the vehicle such that the vehicle identification information is optically detectable.
  • the invention further relates to a system and a method for supporting the maintenance and / or the repair of vehicles with a diagnostic interface and with an associated vehicle identification information, which is mounted such that the vehicle identification information is optically detectable.
  • error messages or so-called error codes are provided, for example manufacturer-specific, ie they differ depending on the manufacturer of the vehicle.
  • error messages or the error codes of a person performing the maintenance or repair for example a mechanic, possible causes of error conditions.
  • the necessary spare parts are closed or at least stimulated to check whether certain necessary spare parts could possibly be required during maintenance or repair of the vehicle ,
  • the invention has for its object to provide a telecommunications terminal, a system and a method for supporting the maintenance and / or repair of vehicles, which allows the most flexible, easy and cost-effective reading of the error code information or information code information and yet in terms of an extended Information regarding the maintenance to be performed and / or the repair to be performed provides a great benefit for a user in that the user is provided in the simplest possible manner with as comprehensive information as possible with regard to the condition of the vehicle, but also with regard to the necessary maintenance measures or repair measures in this situation can be.
  • a telecommunication terminal for supporting the maintenance and / or repair of vehicles, wherein a vehicle has a diagnostic interface, wherein the vehicle is assigned a vehicle identification information, wherein the vehicle identification information is attached to the vehicle such that the vehicle identification information is optically detectable wherein a communication module having a wireless interface is connected to the diagnostic interface, or wherein the diagnostic interface comprises a wireless interface, the telecommunications terminal having a further wireless interface, wherein the telecommunication terminal is configured to process an information retrievable via the diagnostic interface and relating to the vehicle condition, wherein the mobile telecommunication terminal has a camera device, wherein the diagnostic interface, the wireless interface and the further wireless interface are configured to transmit the at least one information regarding the vehicle state to the telecommunication terminal, wherein the camera device of the telecommunication terminal is configured to detect the vehicle identification information, whereby at least one measure for maintenance and / or repair of the vehicle can be defined by means of the information relating to the vehicle state and the vehicle identification information.
  • At least one vehicle state information information in particular an error code or error information (or a state information of the vehicle) can be transmitted to the telecommunication terminal and on the other hand in a simple manner an identification of the vehicle or at least an identification of the vehicle type by the detection of the vehicle identification information by means of the camera device of the telecommunication terminal is possible.
  • the predetermined time interval is for example 10 seconds or 20 seconds or 30 seconds or 40 seconds or 50 seconds or 60 seconds or 70 seconds or 80 seconds or 90 seconds or 100 seconds or 2 minutes or 3 minutes or 5 minutes includes.
  • the information concerning the vehicle state relates to the maintenance state and / or the repair state of the vehicle and in particular comprises at least one error code or an error code data set.
  • Such an embodiment of the present invention has the advantage that any information that can be called up via the diagnostic interface can be retrieved with respect to the state of the vehicle.
  • state-related information such as "incorrect signal of the front left wheel sensor” (corresponding numerical or alphanumeric code of such error situation)
  • past-related information can be transmitted, such as information to a memory for acceleration values in a past period and / or speed values in a past period and / or consumption information and / or information regarding the loading state of the vehicle.
  • the vehicle identification information prefferably accessible in a manner detectable from outside the vehicle and optically detectable in the form of an alphanumeric lettering of the vehicle and / or in the form of one-dimensional or multi-dimensional code information attached to the vehicle, the telecommunications terminal having a control unit, wherein the control unit is configured such that the vehicle identification information detected by the camera device is recognized by the control unit of the telecommunication terminal by means of an optical character recognition (OCR) method and / or by means of a code recognition method.
  • OCR optical character recognition
  • the input of the vehicle identification information is particularly simple and easy, as well as in automated form is possible.
  • detecting and detecting the vehicle identification information without the need for manual information input - for example by means of a keyboard - it is possible according to the invention in a particularly advantageous manner to largely avoid a series of input errors typically occurring during manual input.
  • the telecommunication terminal is configured such that the telecommunication terminal has a mobile radio interface, wherein using the mobile radio interface and provided via a telecommunication network data connection of the telecommunication terminal with a server device complementing the present in the telecommunication terminal vehicle identification information and the vehicle state Information is made, in particular with regard to the measures for maintenance and / or repair of the vehicle.
  • access can advantageously be made, for example, to a database external to the telecommunication terminal, in which a large amount of information is kept up-to-date, such as, for example, the assignment of an error code transmitted by the diagnostic interface (or the information concerning the vehicle state) a concrete error situation or maintenance situation or repair situation of the vehicle and, consequently, the assignment to a concrete list of maintenance and / or repair work to be performed on the one hand and the spare parts associated therewith.
  • a database external to the telecommunication terminal in which a large amount of information is kept up-to-date, such as, for example, the assignment of an error code transmitted by the diagnostic interface (or the information concerning the vehicle state) a concrete error situation or maintenance situation or repair situation of the vehicle and, consequently, the assignment to a concrete list of maintenance and / or repair work to be performed on the one hand and the spare parts associated therewith.
  • the supplementing of the vehicle identification information present in the telecommunication terminal and of the information concerning the vehicle state is performed by retrieving at least one price information from the server device.
  • Another object of the present invention is a system for supporting the maintenance and / or repair of vehicles, wherein a vehicle has a diagnostic interface, the vehicle is associated with a vehicle identification information, wherein the vehicle identification information is attached to the vehicle such that the vehicle identification information optically detectable wherein a wireless interface having a communication module is connected to the diagnostic interface or wherein the diagnostic interface comprises a wireless interface, wherein the system is further assigned a programmable mobile telecommunication terminal with a further wireless interface, wherein the telecommunication terminal is configured to process an information retrievable via the diagnostic interface and the vehicle state information, wherein the mobile telecommunication terminal has a camera device, wherein the diagnostic interface, the wireless interface and the further wireless interface being configured to transmit the at least one information regarding the vehicle state to the telecommunication terminal, the camera device of the telecommunication terminal being configured to detect the vehicle identification information, wherein on the one hand the vehicle status information and on the other hand the vehicle identification information at least one maintenance measure and / or repair of the vehicle is definable.
  • the information concerning the vehicle state relates to the maintenance state and / or the repair state of the vehicle and in particular comprises at least one error code or one error code data set.
  • the telecommunication terminal is configured in such a way that the telecommunication terminal has a mobile radio interface, wherein, using the mobile radio interface and a data connection of the telecommunication terminal with a server device provided via a telecommunication network, a supplement of the Telecommunications terminal present vehicle identification information and the vehicle state information is made, in particular with regard to the measures for maintenance and / or repair of the vehicle.
  • the telecommunication terminal is configured in such a way that the supplementing of the vehicle identification information present in the telecommunication terminal and the information concerning the vehicle condition is performed by retrieving at least one price information from the server device.
  • Another object of the present invention is a method for supporting the maintenance and / or repair of vehicles, wherein a vehicle has a diagnostic interface, wherein the vehicle is assigned a vehicle identification information, wherein the vehicle identification information is attached to the vehicle such that the vehicle identification information optically detectable wherein a communication module having a wireless interface is connected to the diagnostic interface or wherein the diagnostic interface comprises a wireless interface, wherein the system is further associated with a programmable mobile telecommunication terminal with a further wireless interface, the telecommunication terminal processing information retrievable via the diagnostic interface and relating to the vehicle condition , wherein the mobile telecommunication terminal has a camera device, wherein the Diagnoseschnit tstelle, the wireless interface and the other wireless interface transmit the at least one vehicle state information to the telecommunication terminal, wherein by means of the camera device of the telecommunication terminal, the vehicle identification information is detected, by means of on the one hand, the vehicle state information and on the other hand, the vehicle identification information at least one measure for maintenance and / or Repair of the vehicle is defined.
  • the information relating to the vehicle state relates to the maintenance state and / or the repair state of the vehicle and in particular comprises at least one error code or one error code data set.
  • Telecommunications terminal is detected by means of an optical character recognition (OCR) method and / or by means of a code recognition method.
  • OCR optical character recognition
  • the telecommunication terminal has a mobile radio interface, wherein, using the mobile radio interface and a data connection of the telecommunication terminal with a server device provided via a telecommunication network, a supplement of the telecommunication terminal exists
  • Vehicle identification information and the vehicle state information is made, in particular with regard to the measures for maintenance and / or repair of the vehicle.
  • the supplementing of the vehicle identification information present in the telecommunication terminal and the information concerning the vehicle condition is performed by retrieving at least one price information from the server device.
  • the present invention also relates to a computer program with program code means, with the aid of which all steps of the method according to the invention can be carried out when the computer program is executed on a programmable device or a programmable telecommunication terminal.
  • the subject of the present invention is a computer program product with a computer-readable medium and a computer program stored on the computer-readable medium program code means which are suitable that all steps of the inventive method are feasible when the computer program is executed on a programmable device or a programmable telecommunication terminal ,
  • FIG. 1 schematically a view of a system 10 according to the invention with a vehicle 20, a communication module 30, a telecommunication terminal 40 and a server device 102 is shown.
  • vehicle 20 includes a diagnostic interface 21, which is typically implemented as a wired interface and to which the communication module 30 - which has a wired interface corresponding to the wired interface of the diagnostic interface 20 - is connected.
  • the communication module 30 also has a wireless interface 35 via the wired interface complementary to the diagnostic interface, by means of which a connection for data exchange is made, for example according to the Bluetooth protocol or also according to FIG the WLAN (Wireless Local Area Network) standard or via another radio transmission standard - is made to the telecommunications terminal.
  • a connection for data exchange for example according to the Bluetooth protocol or also according to FIG the WLAN (Wireless Local Area Network) standard or via another radio transmission standard - is made to the telecommunications terminal.
  • the telecommunication terminal 40 has a further wireless interface 45, wherein the further wireless interface 45 is in communication with the wireless interface 35 of the communication module 30.
  • the diagnostic interface 20 already has a wireless interface, in particular in the form of a radio interface - for example according to the Bluetooth protocol or according to the WLAN (Wireless Local Area Network) standard, it is also possible and advantageously provided according to the invention a direct coupling of the further wireless interface 45 of the telecommunication terminal 40 to the diagnostic interface 20 for information transmission takes place.
  • a wireless interface in particular in the form of a radio interface - for example according to the Bluetooth protocol or according to the WLAN (Wireless Local Area Network) standard
  • information transfer from vehicle status information 23 will be in the direction from the diagnostic interface 20 to the telecommunications terminal 40 (i.e., typically, but not necessarily, by the communications module 30).
  • the communications module 30 i.e., typically, but not necessarily, by the communications module 30.
  • an information transmission of information relating to the vehicle state 23 in the direction from the telecommunications terminal 40 to the diagnostic interface 20 is realized. This is conceivable and advantageous, for example, in the event that an error code relating to a corrected fault is deleted (for example, after the replacement of a luminous means, the associated error code is deleted).
  • the telecommunication terminal 40 also has a camera device 41 beyond the further wireless interface 45.
  • a vehicle identification information 22 of the vehicle 20 of the Telecommunications terminal 40 detected.
  • the camera device 41 acquires an image or an image sequence and processes it either internally with a view to the detection of the vehicle identification information 22 or transmits the merely acquired image (or the image sequence) to the external detection by means of a data transmission connection.
  • the telecommunications terminal further comprises a mobile radio interface 46, by means of which the telecommunications terminal 40 is connected via a data link 101 to a mobile telecommunications network 100 (i.e., for example a public mobile radio network).
  • a mobile telecommunications network 100 i.e., for example a public mobile radio network.
  • the telecommunication terminal is connected to a server device 102 and connectable.
  • the information 23 relating to the vehicle state ie in particular error codes or information relating to a period of time relating to the polling time
  • the telecommunication terminal 40 in particular has a control unit 42, by means of which character recognition of the information content of the vehicle identification information 22 is performed.
  • character recognition is also referred to as OCR (optical character recognition) recognition.
  • the vehicle identification information 22 is attached to the vehicle 20 such that the vehicle identification information 22 is optically detectable, often from outside the vehicle 20, ie, for example, on the windshield of the vehicle 20, left behind the instrument panel, and from outside the windscreen recognizable.
  • the vehicle identification information 22 (which is also referred to as vehicle identification number FIN) for reasons of tamper resistance multiple times attached to the vehicle 20, for example, glued or stamped or deep-drawn in a component.
  • the vehicle identification information 22 or the vehicle identification number is typically an internationally standardized, 17-digit number, with a motor vehicle is clearly identifiable.
  • the vehicle identification number or vehicle identification information 22 consists of a manufacturer identification (World Manufacturer Identifier), for example W0L for Opel and Vauxhall, WDB for Daimler AG, WVW for Volkswagen, WF0 for Ford (Germany) or VF7 for Citroen, a manufacturer-specific key and a often dependent on the year of construction, consecutive number.
  • the vehicle identification information is embodied as alphanumeric information which can be detected and also recognized by means of the camera device and the use of OCR methods.
  • the vehicle identification information 22 is transmitted exclusively via the camera device 41 of the telecommunications terminal 40 and not via the diagnostic interface 20.

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  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
  • Vehicle Cleaning, Maintenance, Repair, Refitting, And Outriggers (AREA)

Description

Stand der TechnikState of the art

Die Erfindung betrifft ein Telekommunikationsendgerät zur Unterstützung der Wartung und/oder der Reparatur von Fahrzeugen, wobei ein Fahrzeug eine Diagnoseschnittstelle aufweist, wobei dem Fahrzeug eine Fahrzeugidentifikationsinformation zugeordnet ist und wobei die Fahrzeugidentifikationsinformation am Fahrzeug derart angebracht ist, dass die Fahrzeugidentifikationsinformation optisch detektierbar ist.The invention relates to a telecommunications terminal for supporting the maintenance and / or repair of vehicles, wherein a vehicle has a diagnostic interface, wherein the vehicle is assigned a vehicle identification information and wherein the vehicle identification information is attached to the vehicle such that the vehicle identification information is optically detectable.

Die Erfindung betrifft ferner ein System und ein Verfahren zur Unterstützung der Wartung und/oder der Reparatur von Fahrzeugen mit einer Diagnoseschnittstelle und mit einer zugeordneten Fahrzeugidentifikationsinformation, die derart angebracht ist, dass die Fahrzeugidentifikationsinformation optisch detektierbar ist.The invention further relates to a system and a method for supporting the maintenance and / or the repair of vehicles with a diagnostic interface and with an associated vehicle identification information, which is mounted such that the vehicle identification information is optically detectable.

Aktuell ist es zum Auslesen von Fehlermeldungen bzw. von Fehlercodes aus Steuergeräten von Fahrzeugen vorgesehen, dass - typischerweise in Kraftfahrzeug-Werkstätten - Diagnose-Geräte verwendet werden, die eine Schnittstelle für die Durchführung einer elektronischen Fahrzeugdiagnose aufweisen.Currently, it is provided for reading error messages or error codes from control units of vehicles that - typically used in motor vehicle repair shops - diagnostic devices are used, which have an interface for performing an electronic vehicle diagnosis.

Hierzu wird beispielsweise für eine solche elektronische Fahrzeugdiagnose auf verschiedene Begriffe bzw. verschiedene Standards Bezug genommen, beispielsweise auf den Begriff bzw. den Standard "On-Board-Diagnose" (OBD), oder auf den Begriff bzw. den Standard "European-On-Board-Diagnose" (EOBD), oder auf den Begriff bzw. den Standard "World Wide Harmonized On-Board-Diagnostic" (WWH-OBD).For this purpose, reference is made, for example, to different terms or different standards for such an electronic vehicle diagnosis, for example to the term or the standard "on-board diagnosis" (OBD), or to the term or the standard "European on-board diagnosis". Board Diagnosis "(EOBD), or the term" World Wide Harmonized On-Board Diagnostic "(WWH-OBD).

Die Fehlermeldungen bzw. sogenannte Fehlercodes (error codes) sind beispielsweise herstellerspezifisch vorgesehen, d.h. sie unterscheiden sich in Abhängigkeit vom Hersteller des Fahrzeugs. Im Fall eines Fehlers oder im Fall einer notwendigen Wartung des Fahrzeugs oder auch im Fall einer Reparatur des Fahrzeugs zeigen die Fehlermeldungen bzw. die Fehlercodes einer die Wartung bzw. die Reparatur durchführenden Person, etwa einem Mechaniker, mögliche Ursachen von Fehlerzuständen auf. Hierbei ist es zumindest in einem Teil der Fälle auch möglich, dass basierend auf den erhaltenen Fehlermeldungen entweder auf notwendige Ersatzteile geschlossen wird oder aber zumindest angeregt wird, zu überprüfen, ob womöglich bestimmte notwendige Ersatzteile bei der Wartung bzw. der Reparatur des Fahrzeugs benötigt werden könnten.The error messages or so-called error codes (error codes) are provided, for example manufacturer-specific, ie they differ depending on the manufacturer of the vehicle. In the case of a fault or in case of a necessary maintenance of the vehicle or also in the case of a repair of the vehicle, the error messages or the error codes of a person performing the maintenance or repair, for example a mechanic, possible causes of error conditions. In this case, it is also possible, at least in some cases, that based on the error messages received, either the necessary spare parts are closed or at least stimulated to check whether certain necessary spare parts could possibly be required during maintenance or repair of the vehicle ,

Bei vorhandenen Diagnosegeräten - insbesondere solche Diagnosegeräte, die sich in erster Linie an ein Laienpublikum richten und in der Regel nicht zum professionellen Einsatz vorgesehen sind - ist es zum Teil so, dass lediglich numerische Werte oder auch alphanumerische Werte von Fehlercodes oder Informationscodes ausgelesen werden können, ohne dass eine Erklärung der Fehlercodes bzw. der Informationscodes im Sinne einer Klartextbeschreibung erfolgt bzw. ohne dass ein Hinweis auf eventuell für die Wartung bzw. die Reparatur benötigte Ersatzteile erfolgt.In existing diagnostic devices - especially those diagnostic devices that are primarily aimed at a lay audience and are not usually intended for professional use - it is partly so that only numeric values or even alphanumeric values of error codes or information codes can be read, without an explanation of the error codes or the information codes in the sense of a clear text description or without any reference to possibly required for the maintenance or repair parts.

Offenbarung der ErfindungDisclosure of the invention

Der Erfindung liegt die Aufgabe zugrunde, ein Telekommunikationsendgerät, ein System und ein Verfahren zur Unterstützung der Wartung und/oder der Reparatur von Fahrzeugen anzugeben, das eine möglichst flexible, einfache und kostengünstige Auslesung der Fehlercodeinformation bzw. der Informationscodeinformation ermöglicht und dennoch im Sinne einer erweiterten Information bezüglich der durchzuführenden Wartung und/oder der durchzuführenden Reparatur einen großen Nutzen für einen Benutzer dahingehend bereitstellt, dass dem Nutzer in einfacher Weise möglichst umfassende Informationen zum einen bezüglich des Zustands des Fahrzeugs, aber auch bezüglich der in dieser Situation notwendigen Wartungsmaßnahmen bzw. Reparaturmaßnahmen bereitgestellt werden können.The invention has for its object to provide a telecommunications terminal, a system and a method for supporting the maintenance and / or repair of vehicles, which allows the most flexible, easy and cost-effective reading of the error code information or information code information and yet in terms of an extended Information regarding the maintenance to be performed and / or the repair to be performed provides a great benefit for a user in that the user is provided in the simplest possible manner with as comprehensive information as possible with regard to the condition of the vehicle, but also with regard to the necessary maintenance measures or repair measures in this situation can be.

Diese Aufgabe wird erfindungsgemäß gelöst durch ein Telekommunikationsendgerät zur Unterstützung der Wartung und/oder der Reparatur von Fahrzeugen, wobei ein Fahrzeug eine Diagnoseschnittstelle aufweist, wobei dem Fahrzeug eine Fahrzeugidentifikationsinformation zugeordnet ist, wobei die Fahrzeugidentifikationsinformation am Fahrzeug derart angebracht ist, dass die Fahrzeugidentifikationsinformation optisch detektierbar ist, wobei ein eine Drahtlosschnittstelle aufweisendes Kommunikationsmodul mit der Diagnoseschnittstelle verbunden ist oder wobei die Diagnoseschnittstelle eine Drahtlosschnittstelle aufweist, wobei das Telekommunikationsendgerät eine weitere Drahtlosschnittstelle aufweist, wobei das Telekommunikationsendgerät derart konfiguriert ist, eine über die Diagnoseschnittstelle abrufbare sowie den Fahrzeugzustand betreffende Information zu verarbeiten, wobei das mobile Telekommunikationsendgerät eine Kameraeinrichtung aufweist, wobei die Diagnoseschnittstelle, die Drahtlosschnittstelle und die weitere Drahtlosschnittstelle derart konfiguriert sind, die wenigstens eine den Fahrzeugzustand betreffende Information zum Telekommunikationsendgerät zu übertragen,
wobei die Kameraeinrichtung des Telekommunikationsendgeräts derart konfiguriert ist, die Fahrzeugidentifikationsinformation zu erfassen, wobei mittels einerseits der den Fahrzeugzustand betreffenden Information und andererseits der Fahrzeugidentifikationsinformation wenigstens eine Maßnahme zur Wartung und/oder Reparatur des Fahrzeugs definierbar ist.This object is achieved by a telecommunication terminal for supporting the maintenance and / or repair of vehicles, wherein a vehicle has a diagnostic interface, wherein the vehicle is assigned a vehicle identification information, wherein the vehicle identification information is attached to the vehicle such that the vehicle identification information is optically detectable wherein a communication module having a wireless interface is connected to the diagnostic interface, or wherein the diagnostic interface comprises a wireless interface, the telecommunications terminal having a further wireless interface, wherein the telecommunication terminal is configured to process an information retrievable via the diagnostic interface and relating to the vehicle condition, wherein the mobile telecommunication terminal has a camera device, wherein the diagnostic interface, the wireless interface and the further wireless interface are configured to transmit the at least one information regarding the vehicle state to the telecommunication terminal,
wherein the camera device of the telecommunication terminal is configured to detect the vehicle identification information, whereby at least one measure for maintenance and / or repair of the vehicle can be defined by means of the information relating to the vehicle state and the vehicle identification information.

Es ist dadurch gemäß der vorliegenden Erfindung in vorteilhafter Weise möglich, dass einerseits in einfacher Weise über die Diagnoseschnittstelle des Fahrzeugs wenigstens einen den Fahrzeugzustand betreffende Information, insbesondere ein Fehlercode bzw. eine Fehlerinformation (bzw. eine Zustandsinformation des Fahrzeugs), zum Telekommunikationsendgerät übertragen werden kann und andererseits in einfacher Weise eine Identifizierung des Fahrzeugs bzw. wenigstens eine Identifizierung des Fahrzeugtyps durch die Erfassung der Fahrzeugidentifikationsinformation mittels der Kameraeinrichtung des Telekommunikationsendgeräts möglich ist. Hierdurch ist es vorteilhaft möglich, auf die Funktionalität der Diagnoseschnittstelle zu verzichten, auch die Fahrzeugidentifikationsinformation des Fahrzeugs auszugeben bzw. es kann in vorteilhafter Weise auf die Funktionalität des Kommunikationsmoduls zur Auslesung der Fahrzeugidentifikationsinformation verzichtet werden und dennoch erfindungsgemäß vermieden werden dass die Fahrzeugidentifikationsinformation in anderer Weise, beispielsweise manuell, seitens eines Benutzers eingegeben werden muss, um zur Auswertung durch das Telekommunikationsendgerät bereitgestellt zu werden.It is thereby advantageously possible according to the present invention that on the one hand in a simple manner via the diagnostic interface of the vehicle at least one vehicle state information information, in particular an error code or error information (or a state information of the vehicle), can be transmitted to the telecommunication terminal and on the other hand in a simple manner an identification of the vehicle or at least an identification of the vehicle type by the detection of the vehicle identification information by means of the camera device of the telecommunication terminal is possible. In this way, it is advantageously possible to dispense with the functionality of the diagnostic interface, to also output the vehicle identification information of the vehicle or to dispense advantageously with the functionality of the communication module for reading the vehicle identification information and still avoid according to the invention that the vehicle identification information is otherwise For example, manually, must be entered by a user to be provided for evaluation by the telecommunication terminal.

Erfindungsgemäß ist es vorgesehen, dass das Telekommunikationsendgerät derart konfiguriert ist, dass

  • -- im Fall einer Übertragung der den Fahrzeugzustand betreffenden Information zum Telekommunikationsendgerät innerhalb eines vorbestimmten Zeitintervalls die Fahrzeugidentifikationsinformation mittels der Kameraeinrichtung des Telekommunikationsendgeräts erfasst wird,
    oder dass
  • -- im Fall einer Erfassung der Fahrzeugidentifikationsinformation mittels der Kameraeinrichtung des Telekommunikationsendgeräts innerhalb eines vorbestimmten Zeitintervalls die Übertragung der den Fahrzeugzustand betreffenden Information zum Telekommunikationsendgerät initiiert wird.
According to the invention, it is provided that the telecommunication terminal is configured such that
  • in the case of a transmission of the information relating to the vehicle state to the telecommunication terminal within a predetermined time interval, the vehicle identification information is detected by means of the camera device of the telecommunication terminal,
    or that
  • - In the case of detection of the vehicle identification information by means of the camera device of the telecommunication terminal within a predetermined time interval, the transmission of the vehicle state information regarding the telecommunication terminal is initiated.

Hierdurch ist es erfindungsgemäß möglich, dass in einfacher Weise eine Zuordnung einerseits der über die Diagnoseschnittstelle übertragenen, den Fahrzeugzustand betreffende Information und andererseits der Fahrzeugidentifikationsinformation möglich ist, weil beide in einem relativ kurzen zeitlichen Zusammenhang dem Telekommunikationsendgerät zur Verfügung gestellt wurden. Hierbei ist es erfindungsgemäß insbesondere vorgesehen, dass das vorbestimmte Zeitintervall beispielsweise 10 Sekunden oder 20 Sekunden oder 30 Sekunden oder 40 Sekunden oder 50 Sekunden oder 60 Sekunden oder 70 Sekunden oder 80 Sekunden oder 90 Sekunden oder 100 Sekunden oder 2 Minuten oder 3 Minuten oder 5 Minuten umfasst.In this way, it is possible according to the invention for an assignment of the information transmitted via the diagnostic interface, the vehicle state information, on the one hand, and the vehicle identification information, on the other hand, to be made available, since both were made available to the telecommunication terminal in a relatively short temporal context. In this case, it is provided according to the invention that the predetermined time interval is for example 10 seconds or 20 seconds or 30 seconds or 40 seconds or 50 seconds or 60 seconds or 70 seconds or 80 seconds or 90 seconds or 100 seconds or 2 minutes or 3 minutes or 5 minutes includes.

Besonders bevorzugt ist es gemäß der vorliegenden Erfindung ferner, dass die den Fahrzeugzustand betreffende Information den Wartungszustand und/oder den Reparaturzustand des Fahrzeugs betrifft und insbesondere wenigstens einen Fehlercode oder einen Fehlercodedatensatz umfasst.According to the present invention, it is further particularly preferred that the information concerning the vehicle state relates to the maintenance state and / or the repair state of the vehicle and in particular comprises at least one error code or an error code data set.

Eine solche Ausführungsform der vorliegenden Erfindung hat den Vorteil, dass beliebige, über die Diagnoseschnittstelle abrufbare Informationen bezüglich des Zustands des Fahrzeugs abrufbar sind. Erfindungsgemäß ist es darüber hinaus vorteilhaft möglich, dass neben zustandsbezogenen Informationen (wie etwa "fehlerhaftes Signal des Radsensors vorne links" (bzw. der einer solchen Fehlersituation entsprechende numerische oder alphanumerische Code)) auch vergangenheitsbezogene Informationen übertragen werden können, wie beispielsweise Informationen zu einem Speicher für Beschleunigungswerte in einem zurückliegenden Zeitraum und/oder Geschwindigkeitswerte in einem zurückliegenden Zeitraum und/oder Verbrauchsinformationen und/oder Informationen hinsichtlich des Beladungszustandes des Fahrzeugs.Such an embodiment of the present invention has the advantage that any information that can be called up via the diagnostic interface can be retrieved with respect to the state of the vehicle. According to the invention, it is also advantageously possible that in addition to state-related information (such as "incorrect signal of the front left wheel sensor" (corresponding numerical or alphanumeric code of such error situation)) also past-related information can be transmitted, such as information to a memory for acceleration values in a past period and / or speed values in a past period and / or consumption information and / or information regarding the loading state of the vehicle.

Es ist erfindungsgemäß ferner bevorzugt vorgesehen, dass die Fahrzeugidentifikationsinformation in von außerhalb des Fahrzeugs detektierbarer Weise zugänglich und in Form einer alphanumerischen Beschriftung des Fahrzeugs und/oder in Form einer am Fahrzeug angebrachten eindimensionalen oder mehrdimensionalen Codeinformation optisch detektierbar ist, wobei das Telekommunikationsendgerät eine Steuereinheit aufweist, wobei die Steuereinheit derart konfiguriert ist, dass die mittels der Kameraeinrichtung erfasste Fahrzeugidentifikationsinformation durch die Steuereinheit des Telekommunikationsendgeräts mittels eines optischen Zeichenerkennungsverfahrens (OCR, optical character recognition) und/oder mittels eines Codeerkennungsverfahrens erkannt wird.It is further preferred according to the invention for the vehicle identification information to be accessible in a manner detectable from outside the vehicle and optically detectable in the form of an alphanumeric lettering of the vehicle and / or in the form of one-dimensional or multi-dimensional code information attached to the vehicle, the telecommunications terminal having a control unit, wherein the control unit is configured such that the vehicle identification information detected by the camera device is recognized by the control unit of the telecommunication terminal by means of an optical character recognition (OCR) method and / or by means of a code recognition method.

Bei einer solchen Ausführungsform ist es erfindungsgemäß vorteilhaft möglich, dass die Eingabe der Fahrzeugidentifikationsinformation besonders einfach und leicht sowie in automatisierter Form möglich ist. Durch die Erfassung und Detektion der Fahrzeugidentifikationsinformation ohne die Notwendigkeit einer manuellen Informationseingabe - etwa mittels einer Tastatur - ist es erfindungsgemäß in besonders vorteilhafter Weise möglich, dass eine Reihe von typischerweise bei manueller Eingabe auftretende Eingabefehler weitgehend vermieden werden.In such an embodiment, it is advantageously possible according to the invention that the input of the vehicle identification information is particularly simple and easy, as well as in automated form is possible. By detecting and detecting the vehicle identification information without the need for manual information input - for example by means of a keyboard - it is possible according to the invention in a particularly advantageous manner to largely avoid a series of input errors typically occurring during manual input.

Insbesondere ist es erfindungsgemäß bevorzugt vorgesehen, dass das Telekommunikationsendgerät derart konfiguriert ist, dass das Telekommunikationsendgerät eine Mobilfunkschnittstelle aufweist, wobei unter Nutzung der Mobilfunkschnittstelle und einer über ein Telekommunikationsnetz bereitgestellten Datenverbindung des Telekommunikationsendgeräts mit einer Servereinrichtung eine Ergänzung der im Telekommunikationsendgerät vorliegenden Fahrzeugidentifikationsinformation und der den Fahrzeugzustand betreffenden Information vorgenommen wird, insbesondere hinsichtlich der Maßnahmen zur Wartung und/oder Reparatur des Fahrzeugs.In particular, it is preferably provided according to the invention that the telecommunication terminal is configured such that the telecommunication terminal has a mobile radio interface, wherein using the mobile radio interface and provided via a telecommunication network data connection of the telecommunication terminal with a server device complementing the present in the telecommunication terminal vehicle identification information and the vehicle state Information is made, in particular with regard to the measures for maintenance and / or repair of the vehicle.

Hierdurch kann erfindungsgemäß in vorteilhafter Weise beispielsweise auf eine bezüglich des Telekommunikationsendgeräts externe Datenbank Zugriff genommen werden, in der in aktualisierter Form eine Vielzahl von Informationen vorgehalten werden, wie beispielsweise die Zuordnung eines von der Diagnoseschnittstelle übermittelten Fehlercodes (bzw. die den Fahrzeugzustand betreffende Information) zu einer konkreten Fehlersituation bzw. Wartungssituation bzw. Reparatursituation des Fahrzeugs und damit einhergehend die Zuordnung zu einer konkreten Liste von einerseits durchzuführenden Wartungs- und/oder Reparaturarbeiten und der damit in Verbindung stehenden Ersatzteile.As a result, according to the invention, access can advantageously be made, for example, to a database external to the telecommunication terminal, in which a large amount of information is kept up-to-date, such as, for example, the assignment of an error code transmitted by the diagnostic interface (or the information concerning the vehicle state) a concrete error situation or maintenance situation or repair situation of the vehicle and, consequently, the assignment to a concrete list of maintenance and / or repair work to be performed on the one hand and the spare parts associated therewith.

Weiterhin ist es erfindungsgemäß bevorzugt vorgesehen, dass die Ergänzung der im Telekommunikationsendgerät vorliegenden Fahrzeugidentifikationsinformation und der den Fahrzeugzustand betreffenden Information durch Abruf wenigstens einer Preisinformation von der Servereinrichtung vorgenommen wird.Furthermore, it is preferably provided according to the invention that the supplementing of the vehicle identification information present in the telecommunication terminal and of the information concerning the vehicle state is performed by retrieving at least one price information from the server device.

Hierdurch ist es erfindungsgemäß in vorteilhafter Weise möglich, dass ein Preisvergleich verschiedener Anbieter von Wartungsarbeiten bzw. von Reparaturarbeiten möglich ist.This makes it possible in an advantageous manner according to the invention that a price comparison of various providers of maintenance or repair work is possible.

Ein weiterer Gegenstand der vorliegenden Erfindung ist ein System zur Unterstützung der Wartung und/oder der Reparatur von Fahrzeugen, wobei ein Fahrzeug eine Diagnoseschnittstelle aufweist, wobei dem Fahrzeug eine Fahrzeugidentifikationsinformation zugeordnet ist, wobei die Fahrzeugidentifikationsinformation am Fahrzeug derart angebracht ist, dass die Fahrzeugidentifikationsinformation optisch detektierbar ist, wobei ein eine Drahtlosschnittstelle aufweisendes Kommunikationsmodul mit der Diagnoseschnittstelle verbunden ist oder wobei die Diagnoseschnittstelle eine Drahtlosschnittstelle aufweist, wobei dem System ferner ein programmierbares mobiles Telekommunikationsendgerät mit einer weiteren Drahtlosschnittstelle zugeordnet ist, wobei das Telekommunikationsendgerät derart konfiguriert ist, eine über die Diagnoseschnittstelle abrufbare sowie den Fahrzeugzustand betreffende Information zu verarbeiten, wobei das mobile Telekommunikationsendgerät eine Kameraeinrichtung aufweist, wobei die die Diagnoseschnittstelle, die Drahtlosschnittstelle und die weitere Drahtlosschnittstelle derart konfiguriert sind, die wenigstens eine den Fahrzeugzustand betreffende Information zum Telekommunikationsendgerät zu übertragen, wobei die Kameraeinrichtung des Telekommunikationsendgeräts derart konfiguriert ist, die Fahrzeugidentifikationsinformation zu erfassen, wobei mittels einerseits der den Fahrzeugzustand betreffenden Information und andererseits der Fahrzeugidentifikationsinformation wenigstens eine Maßnahme zur Wartung und/oder Reparatur des Fahrzeugs definierbar ist.Another object of the present invention is a system for supporting the maintenance and / or repair of vehicles, wherein a vehicle has a diagnostic interface, the vehicle is associated with a vehicle identification information, wherein the vehicle identification information is attached to the vehicle such that the vehicle identification information optically detectable wherein a wireless interface having a communication module is connected to the diagnostic interface or wherein the diagnostic interface comprises a wireless interface, wherein the system is further assigned a programmable mobile telecommunication terminal with a further wireless interface, wherein the telecommunication terminal is configured to process an information retrievable via the diagnostic interface and the vehicle state information, wherein the mobile telecommunication terminal has a camera device, wherein the diagnostic interface, the wireless interface and the further wireless interface being configured to transmit the at least one information regarding the vehicle state to the telecommunication terminal, the camera device of the telecommunication terminal being configured to detect the vehicle identification information, wherein on the one hand the vehicle status information and on the other hand the vehicle identification information at least one maintenance measure and / or repair of the vehicle is definable.

Es ist hierdurch erfindungsgemäß - auch mit Bezug auf das System - möglich, dass das Telekommunikationsendgerät derart konfiguriert ist, dass

  • -- im Fall einer Übertragung der den Fahrzeugzustand betreffenden Information zum Telekommunikationsendgerät innerhalb eines vorbestimmten Zeitintervalls die Fahrzeugidentifikationsinformation mittels der Kameraeinrichtung des Telekommunikationsendgeräts erfasst wird, oder dass
  • -- im Fall einer Erfassung der Fahrzeugidentifikationsinformation mittels der Kameraeinrichtung des Telekommunikationsendgeräts innerhalb eines vorbestimmten Zeitintervalls die Übertragung der den Fahrzeugzustand betreffenden Information zum Telekommunikationsendgerät initiiert wird.
It is thereby possible according to the invention - also with reference to the system - that the telecommunication terminal is configured such that
  • - In the case of transmission of the vehicle state information regarding the telecommunication terminal within a predetermined time interval, the vehicle identification information is detected by the camera device of the telecommunication terminal, or that
  • - In the case of detection of the vehicle identification information by means of the camera device of the telecommunication terminal within a predetermined time interval, the transmission of the vehicle state information regarding the telecommunication terminal is initiated.

Bevorzugt ist es erfindungsgemäß - auch mit Bezug auf das System - vorgesehen, dass die den Fahrzeugzustand betreffende Information den Wartungszustand und/oder den Reparaturzustand des Fahrzeugs betrifft und insbesondere wenigstens einen Fehlercode oder einen Fehlercodedatensatz umfasst.It is preferably provided according to the invention - also with reference to the system - that the information concerning the vehicle state relates to the maintenance state and / or the repair state of the vehicle and in particular comprises at least one error code or one error code data set.

Weiterhin ist es erfindungsgemäß - auch mit Bezug auf das System - bevorzugt vorgesehen, dass die Fahrzeugidentifikationsinformation in von außerhalb des Fahrzeugs detektierbarer Weise zugänglich und

  • -- in Form einer alphanumerischen Beschriftung des Fahrzeugs und/oder
  • -- in Form einer am Fahrzeug angebrachten eindimensionalen oder mehrdimensionalen Codeinformation
optisch detektierbar ist, wobei das Telekommunikationsendgerät eine Steuereinheit aufweist, wobei die Steuereinheit derart konfiguriert ist, dass die mittels der Kameraeinrichtung erfasste Fahrzeugidentifikationsinformation durch die Steuereinheit des Telekommunikationsendgeräts mittels eines optischen Zeichenerkennungsverfahrens (OCR, optical character recognition) und/oder mittels eines Codeerkennungsverfahrens erkannt wird.Furthermore, it is according to the invention - also with regard to the system - preferably provided that the vehicle identification information in detectable from outside the vehicle accessible and
  • - In the form of an alphanumeric lettering of the vehicle and / or
  • in the form of a vehicle-mounted one-dimensional or multi-dimensional code information
is optically detectable, wherein the telecommunication terminal has a control unit, wherein the control unit is configured such that the detected by means of the camera device vehicle identification information by the control unit of the telecommunication terminal by means of an optical character recognition method (OCR, optical character recognition) and / or is detected by means of a code recognition method.

Ferner ist es - auch mit Bezug auf das System - ebenfalls bevorzugt vorgesehen, dass das Telekommunikationsendgerät derart konfiguriert ist, dass das Telekommunikationsendgerät eine Mobilfunkschnittstelle aufweist, wobei unter Nutzung der Mobilfunkschnittstelle und einer über ein Telekommunikationsnetz bereitgestellten Datenverbindung des Telekommunikationsendgeräts mit einer Servereinrichtung eine Ergänzung der im Telekommunikationsendgerät vorliegenden Fahrzeugidentifikationsinformation und der den Fahrzeugzustand betreffenden Information vorgenommen wird, insbesondere hinsichtlich der Maßnahmen zur Wartung und/oder Reparatur des Fahrzeugs.Furthermore, it is also preferably provided, also with reference to the system, that the telecommunication terminal is configured in such a way that the telecommunication terminal has a mobile radio interface, wherein, using the mobile radio interface and a data connection of the telecommunication terminal with a server device provided via a telecommunication network, a supplement of the Telecommunications terminal present vehicle identification information and the vehicle state information is made, in particular with regard to the measures for maintenance and / or repair of the vehicle.

Weiterhin ist es - auch mit Bezug auf das System - erfindungsgemäß bevorzugt vorgesehen, dass das Telekommunikationsendgerät derart konfiguriert ist, dass die Ergänzung der im Telekommunikationsendgerät vorliegenden Fahrzeugidentifikationsinformation und der den Fahrzeugzustand betreffenden Information durch Abruf wenigstens einer Preisinformation von der Servereinrichtung vorgenommen wird.Furthermore, it is preferably provided according to the invention - also with reference to the system - that the telecommunication terminal is configured in such a way that the supplementing of the vehicle identification information present in the telecommunication terminal and the information concerning the vehicle condition is performed by retrieving at least one price information from the server device.

Ein weiterer Gegenstand der vorliegenden Erfindung ist ein Verfahren zur Unterstützung der Wartung und/oder der Reparatur von Fahrzeugen, wobei ein Fahrzeug eine Diagnoseschnittstelle aufweist, wobei dem Fahrzeug eine Fahrzeugidentifikationsinformation zugeordnet ist, wobei die Fahrzeugidentifikationsinformation am Fahrzeug derart angebracht ist, dass die Fahrzeugidentifikationsinformation optisch detektierbar ist, wobei ein eine Drahtlosschnittstelle aufweisendes Kommunikationsmodul mit der Diagnoseschnittstelle verbunden ist oder wobei die Diagnoseschnittstelle eine Drahtlosschnittstelle aufweist, wobei dem System ferner ein programmierbares mobiles Telekommunikationsendgerät mit einer weiteren Drahtlosschnittstelle zugeordnet ist, wobei das Telekommunikationsendgerät eine über die Diagnoseschnittstelle abrufbare sowie den Fahrzeugzustand betreffende Information verarbeitet, wobei das mobile Telekommunikationsendgerät eine Kameraeinrichtung aufweist, wobei die die Diagnoseschnittstelle, die Drahtlosschnittstelle und die weitere Drahtlosschnittstelle die wenigstens eine den Fahrzeugzustand betreffende Information zum Telekommunikationsendgerät übertragen, wobei mittels der Kameraeinrichtung des Telekommunikationsendgeräts die Fahrzeugidentifikationsinformation erfasst wird, wobei mittels einerseits der den Fahrzeugzustand betreffenden Information und andererseits der Fahrzeugidentifikationsinformation wenigstens eine Maßnahme zur Wartung und/oder Reparatur des Fahrzeugs definiert wird.Another object of the present invention is a method for supporting the maintenance and / or repair of vehicles, wherein a vehicle has a diagnostic interface, wherein the vehicle is assigned a vehicle identification information, wherein the vehicle identification information is attached to the vehicle such that the vehicle identification information optically detectable wherein a communication module having a wireless interface is connected to the diagnostic interface or wherein the diagnostic interface comprises a wireless interface, wherein the system is further associated with a programmable mobile telecommunication terminal with a further wireless interface, the telecommunication terminal processing information retrievable via the diagnostic interface and relating to the vehicle condition , wherein the mobile telecommunication terminal has a camera device, wherein the Diagnoseschnit tstelle, the wireless interface and the other wireless interface transmit the at least one vehicle state information to the telecommunication terminal, wherein by means of the camera device of the telecommunication terminal, the vehicle identification information is detected, by means of on the one hand, the vehicle state information and on the other hand, the vehicle identification information at least one measure for maintenance and / or Repair of the vehicle is defined.

Es ist hierdurch - auch mit Bezug auf das Verfahren - erfindungsgemäß möglich, dass

  • -- im Fall einer Übertragung der den Fahrzeugzustand betreffenden Information zum Telekommunikationsendgerät innerhalb eines vorbestimmten Zeitintervalls die Fahrzeugidentifikationsinformation mittels der Kameraeinrichtung des Telekommunikationsendgeräts erfasst wird,
    oder dass
  • -- im Fall einer Erfassung der Fahrzeugidentifikationsinformation mittels der Kameraeinrichtung des Telekommunikationsendgeräts innerhalb eines vorbestimmten Zeitintervalls die Übertragung der den Fahrzeugzustand betreffenden Information zum Telekommunikationsendgerät initiiert wird.
It is thereby - according to the invention - also possible with respect to the method that
  • in the case of a transmission of the information relating to the vehicle state to the telecommunication terminal within a predetermined time interval, the vehicle identification information is detected by means of the camera device of the telecommunication terminal,
    or that
  • - In the case of detection of the vehicle identification information by means of the camera device of the telecommunication terminal within a predetermined time interval, the transmission of the vehicle state information regarding the telecommunication terminal is initiated.

Bevorzugt ist es - auch mit Bezug auf das Verfahren - erfindungsgemäß vorgesehen, dass die den Fahrzeugzustand betreffende Information den Wartungszustand und/oder den Reparaturzustand des Fahrzeugs betrifft und insbesondere wenigstens einen Fehlercode oder einen Fehlercodedatensatz umfasst.With regard to the method, it is preferably provided according to the invention that the information relating to the vehicle state relates to the maintenance state and / or the repair state of the vehicle and in particular comprises at least one error code or one error code data set.

Weiterhin ist es erfindungsgemäß - auch mit Bezug auf das Verfahren - bevorzugt vorgesehen, dass die Fahrzeugidentifikationsinformation in von außerhalb des Fahrzeugs detektierbarer Weise zugänglich und

  • -- in Form einer alphanumerischen Beschriftung des Fahrzeugs und/oder
  • -- in Form einer am Fahrzeug angebrachten eindimensionalen oder mehrdimensionalen Codeinformation
optisch detektierbar ist, wobei die mittels der Kameraeinrichtung erfasste Fahrzeugidentifikationsinformation durch die Steuereinheit desFurthermore, it is according to the invention - also with regard to the method - preferably provided that the vehicle identification information accessible from outside the vehicle accessible manner and
  • - In the form of an alphanumeric lettering of the vehicle and / or
  • in the form of a vehicle-mounted one-dimensional or multi-dimensional code information
is optically detectable, wherein the means of the camera device detected vehicle identification information by the control unit of the

Telekommunikationsendgeräts mittels eines optischen Zeichenerkennungsverfahrens (OCR, optical character recognition) und/oder mittels eines Codeerkennungsverfahrens erkannt wird.Telecommunications terminal is detected by means of an optical character recognition (OCR) method and / or by means of a code recognition method.

Ferner ist es - auch mit Bezug auf das Verfahren - ebenfalls bevorzugt vorgesehen, dass das Telekommunikationsendgerät eine Mobilfunkschnittstelle aufweist, wobei unter Nutzung der Mobilfunkschnittstelle und einer über ein Telekommunikationsnetz bereitgestellten Datenverbindung des Telekommunikationsendgeräts mit einer Servereinrichtung eine Ergänzung der im Telekommunikationsendgerät vorliegendenFurthermore, it is also preferably provided, also with reference to the method, that the telecommunication terminal has a mobile radio interface, wherein, using the mobile radio interface and a data connection of the telecommunication terminal with a server device provided via a telecommunication network, a supplement of the telecommunication terminal exists

Fahrzeugidentifikationsinformation und der den Fahrzeugzustand betreffenden Information vorgenommen wird, insbesondere hinsichtlich der Maßnahmen zur Wartung und/oder Reparatur des Fahrzeugs.Vehicle identification information and the vehicle state information is made, in particular with regard to the measures for maintenance and / or repair of the vehicle.

Weiterhin ist es - auch mit Bezug auf das Verfahren - erfindungsgemäß bevorzugt vorgesehen, dass die Ergänzung der im Telekommunikationsendgerät vorliegenden Fahrzeugidentifikationsinformation und der den Fahrzeugzustand betreffenden Information durch Abruf wenigstens einer Preisinformation von der Servereinrichtung vorgenommen wird.Furthermore, it is also provided according to the invention - also with reference to the method - that the supplementing of the vehicle identification information present in the telecommunication terminal and the information concerning the vehicle condition is performed by retrieving at least one price information from the server device.

Ferner bezieht sich die vorliegende Erfindung auch auf ein Computerprogramm mit Programmcodemitteln, mit deren Hilfe alle Schritte des erfindungsgemäßen Verfahrens durchführbar sind, wenn das Computerprogramm auf einer programmierbaren Einrichtung oder einem programmierbaren Telekommunikationsendgerät ausgeführt wird.Furthermore, the present invention also relates to a computer program with program code means, with the aid of which all steps of the method according to the invention can be carried out when the computer program is executed on a programmable device or a programmable telecommunication terminal.

Weiterhin ist Gegenstand der vorliegenden Erfindung ein Computerprogrammprodukt mit einem computerlesbaren Medium und einem auf dem computerlesbaren Medium gespeicherten Computerprogramm mit Programmcodemitteln, die dazu geeignet sind, dass alle Schritte des erfindungsgemäßen Verfahrens durchführbar sind, wenn das Computerprogramm auf einer programmierbaren Einrichtung oder einem programmierbaren Telekommunikationsendgerät ausgeführt wird.Furthermore, the subject of the present invention is a computer program product with a computer-readable medium and a computer program stored on the computer-readable medium program code means which are suitable that all steps of the inventive method are feasible when the computer program is executed on a programmable device or a programmable telecommunication terminal ,

Weitere Einzelheiten, Merkmale und Vorteile der Erfindung ergeben sich aus den Zeichnungen, sowie aus der nachfolgenden Beschreibung von bevorzugten Ausführungsformen anhand der Zeichnungen. Die Zeichnungen illustrieren dabei lediglich beispielhafte Ausführungsformen der Erfindung, welche den wesentlichen Erfindungsgedanken nicht einschränken.Further details, features and advantages of the invention will become apparent from the drawings, as well as from the following description of preferred embodiments with reference to the drawings. The drawings illustrate only exemplary embodiments of the invention, which do not limit the essential inventive idea.

Kurze Beschreibung der ZeichnungenBrief description of the drawings

Figur 1FIG. 1
zeigt eine schematische Ansicht eines erfindungsgemäßen Systems mit einem Überwachungsbereich, einem Detektionsmodul, einem Kommunikationsmodul und einem Telekommunikationsendgerät.shows a schematic view of a system according to the invention with a monitoring area, a detection module, a communication module and a telecommunication terminal.
Ausführungsformen der ErfindungEmbodiments of the invention

In den verschiedenen Figuren sind gleiche Teile stets mit den gleichen Bezugszeichen versehen und werden daher in der Regel auch jeweils nur einmal benannt bzw. erwähnt. In Figur 1 ist schematisch eine Ansicht eines erfindungsgemäßen Systems 10 mit einem Fahrzeug 20, einem Kommunikationsmodul 30, einem Telekommunikationsendgerät 40 und einer Servereinrichtung 102 dargestellt. Das Fahrzeug 20 umfasst eine Diagnoseschnittstelle 21, die typischerweise als eine drahtgebundene Schnittstelle ausgeführt ist und mit der das Kommunikationsmodul 30 - welches eine der drahtgebundenen Schnittstelle der Diagnoseschnittstelle 20 entsprechende bzw. komplementäre drahtgebundene Schnittstelle aufweist - verbunden ist. In der typischerweise vorliegenden Situation, dass die Diagnoseschnittstelle 20 als drahtgebundene Schnittstelle ausgeführt ist, weist das Kommunikationsmodul 30 über die zur Diagnoseschnittstelle komplementäre drahtgebundene Schnittstelle hinaus auch eine Drahtlosschnittstelle 35 auf, mittels der eine Verbindung zum Datenaustausch - beispielsweise gemäß dem Bluetooth-Protokoll oder auch gemäß dem WLAN (Wireless Local Area Network) Standard oder auch über einen anderen Funkübertragungsstandard - zum Telekommunikationsendgerät hergestellt wird.In the various figures, the same parts are always provided with the same reference numerals and are therefore usually named or mentioned only once in each case. In FIG. 1 schematically a view of a system 10 according to the invention with a vehicle 20, a communication module 30, a telecommunication terminal 40 and a server device 102 is shown. The vehicle 20 includes a diagnostic interface 21, which is typically implemented as a wired interface and to which the communication module 30 - which has a wired interface corresponding to the wired interface of the diagnostic interface 20 - is connected. In the typically present situation that the diagnostic interface 20 is designed as a wired interface, the communication module 30 also has a wireless interface 35 via the wired interface complementary to the diagnostic interface, by means of which a connection for data exchange is made, for example according to the Bluetooth protocol or also according to FIG the WLAN (Wireless Local Area Network) standard or via another radio transmission standard - is made to the telecommunications terminal.

Das Telekommunikationsendgerät 40 weist eine weitere Drahtlosschnittstelle 45 auf, wobei die weitere Drahtlosschnittstelle 45 mit der Drahtlosschnittstelle 35 des Kommunikationsmoduls 30 in Verbindung steht.The telecommunication terminal 40 has a further wireless interface 45, wherein the further wireless interface 45 is in communication with the wireless interface 35 of the communication module 30.

Für den Fall, dass die Diagnoseschnittstelle 20 bereits eine drahtlose Schnittstelle, insbesondere in Form einer Funkschnittstelle - beispielsweise gemäß dem Bluetooth-Protokoll oder auch gemäß dem WLAN (Wireless Local Area Network) Standard, aufweist, ist es auch möglich und erfindungsgemäß vorteilhaft vorgesehen, dass eine direkte Ankoppelung der weiteren Drahtlosschnittstelle 45 des Telekommunikationsendgeräts 40 an die Diagnoseschnittstelle 20 zur Informationsübertragung erfolgt.In the event that the diagnostic interface 20 already has a wireless interface, in particular in the form of a radio interface - for example according to the Bluetooth protocol or according to the WLAN (Wireless Local Area Network) standard, it is also possible and advantageously provided according to the invention a direct coupling of the further wireless interface 45 of the telecommunication terminal 40 to the diagnostic interface 20 for information transmission takes place.

Erfindungsgemäß ist es jedenfalls vorgesehen, dass eine Informationsübertragung von den Fahrzeugzustand betreffenden Informationen 23 in die Richtung von der Diagnoseschnittstelle 20 zum Telekommunikationsendgerät 40 (d.h. typischerweise - jedoch nicht zwingend - mittels des Kommunikationsmoduls 30) erfolgt. Darüber hinaus kann es erfindungsgemäß jedoch auch vorgesehen sein, dass eine Informationsübertragung von den Fahrzeugzustand betreffenden Informationen 23 in die Richtung vom Telekommunikationsendgerät 40 zur Diagnoseschnittstelle 20 realisiert wird. Dies ist beispielsweise für den Fall denkbar und vorteilhaft, dass ein Fehlercode bezüglich einer behobenen Störung gelöscht wird (beispielsweise nach dem Auswechseln eines Leuchtmittels wird der damit in Zusammenhang stehende Fehlercode gelöscht).In any event, in accordance with the invention, it is contemplated that information transfer from vehicle status information 23 will be in the direction from the diagnostic interface 20 to the telecommunications terminal 40 (i.e., typically, but not necessarily, by the communications module 30). In addition, according to the invention, however, it can also be provided that an information transmission of information relating to the vehicle state 23 in the direction from the telecommunications terminal 40 to the diagnostic interface 20 is realized. This is conceivable and advantageous, for example, in the event that an error code relating to a corrected fault is deleted (for example, after the replacement of a luminous means, the associated error code is deleted).

Das Telekommunikationsendgerät 40 weist über die weitere Drahtlosschnittstelle 45 hinaus auch eine Kameraeinrichtung 41 auf. Mittels der Kameraeinrichtung 41 wird erfindungsgemäß eine Fahrzeugidentifikationsinformation 22 des Fahrzeugs 20 von dem Telekommunikationsendgerät 40 erfasst. Hierzu wird von der Kameraeinrichtung 41 ein Bild oder eine Bildsequenz erfasst und entweder intern mit Blick auf die Detektion der Fahrzeugidentifikationsinformation 22 verarbeitet oder es wird das lediglich erfasste Bild (bzw. die Bildsequenz) mittels einer Datenübertragungsverbindung zur externen Detektion übertragen.The telecommunication terminal 40 also has a camera device 41 beyond the further wireless interface 45. By means of the camera device 41 according to the invention a vehicle identification information 22 of the vehicle 20 of the Telecommunications terminal 40 detected. For this purpose, the camera device 41 acquires an image or an image sequence and processes it either internally with a view to the detection of the vehicle identification information 22 or transmits the merely acquired image (or the image sequence) to the external detection by means of a data transmission connection.

Typischerweise weist das Telekommunikationsendgerät weiterhin eine Mobilfunkschnittstelle 46 auf, mittels der das Telekommunikationsendgerät 40 über eine Datenverbindung 101 mit einem mobilen Telekommunikationsnetz 100 (d.h. beispielsweise ein öffentliches Mobilfunknetz) verbunden ist. Über die Datenverbindung 101 und das Telekommunikationsnetz 100 ist das Telekommunikationsendgerät mit einer Servereinrichtung 102 verbunden bzw. verbindbar. Hierdurch ist es erfindungsgemäß in vorteilhafter Weise möglich, dass eine Softwareanwendung, welche auf dem Telekommunikationsendgerät 40 ausgeführt wird, über die Datenverbindung 101, das Telekommunikationsnetz 100 und die Servereinrichtung 102 an der Servereinrichtung 102, welche insbesondere eine Datenbankfunktionalität und/oder eine Verarbeitungsfunktionalität aufweist, Daten abruft oder an die Servereinrichtung 102 Anfragen schickt.Typically, the telecommunications terminal further comprises a mobile radio interface 46, by means of which the telecommunications terminal 40 is connected via a data link 101 to a mobile telecommunications network 100 (i.e., for example a public mobile radio network). About the data connection 101 and the telecommunications network 100, the telecommunication terminal is connected to a server device 102 and connectable. This makes it possible according to the invention in an advantageous manner that a software application which is executed on the telecommunication terminal 40 via the data connection 101, the telecommunications network 100 and the server device 102 to the server device 102, which in particular has a database functionality and / or processing functionality, data or sends to the server device 102 requests.

Erfindungsgemäß ist es möglich, dass die den Fahrzeugzustand betreffende Information 23, d.h. insbesondere Fehlercodes oder Informationen, die einen bezüglich des Abfragezeitpunkts zurückliegenden Zeitraum betreffen, über die Diagnoseschnittstelle 20 zum Telekommunikationsendgerät 40 übertragen werden und dass die Fahrzeugidentifikationsinformation 22 über die Kameraeinrichtung 41 des Telekommunikationsendgeräts 40 erfasst werden. Zur Verarbeitung der Fahrzeugidentifikationsinformation 22 durch das Telekommunikationsendgerät 40 weist das Telekommunikationsendgerät 40 insbesondere eine Steuereinheit 42 auf, mittels der eine Zeichenerkennung des Informationsinhalts der Fahrzeugidentifikationsinformation 22 vorgenommen wird. Eine solche Zeichenerkennung wird auch als OCR-Erkennung (optical character recognition) bezeichnet. Gemäß der vorliegenden Erfindung wird vorausgesetzt, dass die Fahrzeugidentifikationsinformation 22 am Fahrzeug 20 derart angebracht ist, dass die Fahrzeugidentifikationsinformation 22 optisch detektierbar ist, oftmals von außerhalb des Fahrzeugs 20, d.h. beispielsweise an der Windschutzscheibe des Fahrzeugs 20 links unten hinter dem Armaturenbrett und von außen durch die Windschutzscheibe erkennbar. Typischerweise ist die Fahrzeugidentifikationsinformation 22 (die auch als Fahrzeugidentifikationsnummer FIN bezeichnet wird) aus Gründen der Manipulationssicherheit mehrfach am Fahrzeug 20 angebracht, beispielsweise angeklebt oder auch in einem Bauteil eingestanzt oder tiefgezogen. Die Fahrzeugidentifikationsinformation 22 bzw. die Fahrzeugidentifikationsnummer ist typischerweise eine international genormte, 17-stellige Nummer, mit der ein Kraftfahrzeug eindeutig identifizierbar ist. Die Fahrzeugidentifikationsnummer bzw. Fahrzeugidentifikationsinformation 22 besteht aus einer Herstellerkennung (World Manufacturer Identifier), zum Beispiel W0L für Opel und Vauxhall, WDB für die Daimler AG, WVW für Volkswagen, WF0 für Ford (Deutschland) oder VF7 für Citroen, einem herstellerspezifischen Schlüssel und einer oftmals vom Baujahr abhängigen, fortlaufenden Nummer. Die Fahrzeugidentifikationsinformation ist als eine alphanumerische Information ausgebildet, welche mittels der Kameraeinrichtung und der Verwendung von OCR-Verfahren erfasst und auch erkannt werden kann.According to the invention, it is possible for the information 23 relating to the vehicle state, ie in particular error codes or information relating to a period of time relating to the polling time, to be transmitted to the telecommunication terminal 40 via the diagnostic interface 20 and for the vehicle identification information 22 to be recorded via the camera device 41 of the telecommunication terminal 40 become. For processing the vehicle identification information 22 by the telecommunication terminal 40, the telecommunication terminal 40 in particular has a control unit 42, by means of which character recognition of the information content of the vehicle identification information 22 is performed. Such character recognition is also referred to as OCR (optical character recognition) recognition. According to the present invention, it is assumed that the vehicle identification information 22 is attached to the vehicle 20 such that the vehicle identification information 22 is optically detectable, often from outside the vehicle 20, ie, for example, on the windshield of the vehicle 20, left behind the instrument panel, and from outside the windscreen recognizable. Typically, the vehicle identification information 22 (which is also referred to as vehicle identification number FIN) for reasons of tamper resistance multiple times attached to the vehicle 20, for example, glued or stamped or deep-drawn in a component. The vehicle identification information 22 or the vehicle identification number is typically an internationally standardized, 17-digit number, with a motor vehicle is clearly identifiable. The vehicle identification number or vehicle identification information 22 consists of a manufacturer identification (World Manufacturer Identifier), for example W0L for Opel and Vauxhall, WDB for Daimler AG, WVW for Volkswagen, WF0 for Ford (Germany) or VF7 for Citroen, a manufacturer-specific key and a often dependent on the year of construction, consecutive number. The vehicle identification information is embodied as alphanumeric information which can be detected and also recognized by means of the camera device and the use of OCR methods.

Erfindungsgemäß ist es vorgesehen, dass die Fahrzeugidentifikationsinformation 22 ausschließlich über die Kameraeinrichtung 41 des Telekommunikationsendgerät 40 und nicht über die Diagnoseschnittstelle 20 übertragen wird.According to the invention, it is provided that the vehicle identification information 22 is transmitted exclusively via the camera device 41 of the telecommunications terminal 40 and not via the diagnostic interface 20.

Claims (17)

  1. Mobile telecommunications terminal (40) for supporting the maintenance and/or repair of vehicles,
    wherein a vehicle (20) comprises a diagnostic interface (21), wherein vehicle identification information (22) is allocated to the vehicle (20), wherein the vehicle identification information (22) is affixed to the vehicle (20) such that the vehicle identification information (22) can be visually detected,
    wherein a communications module (30) comprising a wireless interface (35) is connected to the diagnostic interface (21) or wherein the diagnostic interface (21) comprises a wireless interface (35),
    wherein the mobile telecommunications terminal (40) comprises a further wireless interface (45), wherein the mobile telecommunications terminal (40) is configured to process information (23) which can be retrieved via the diagnostic interface (21) and relates to the state of the vehicle,
    wherein the mobile telecommunications terminal (40) comprises a camera device (41), wherein the diagnostic interface (21), the wireless interface (35) and the further wireless interface (45) are configured to transfer the at least one item of information (23) relating to the state of the vehicle to the mobile telecommunications terminal (40),
    wherein the camera device (41) of the mobile telecommunications terminal (40) is configured to detect the vehicle identification information (22), wherein at least one measure for maintaining and/or repairing the vehicle (20) can be defined by means of the information (23) relating to the state of the vehicle on the one hand and the vehicle identification information (22) on the other hand, characterised in that the mobile telecommunications terminal (40) is configured such that
    - when transferring the information (23) relating to the state of the vehicle to the mobile telecommunications terminal (40) within a predetermined time interval, the vehicle identification information (22) is detected by means of the camera device (41) of the mobile telecommunications terminal (40), or in that
    - when detecting the vehicle identification information (22) by means of the camera device (41) of the mobile telecommunications terminal (40) within a predetermined time interval, the transfer of the information (23) relating to the state of the vehicle to the mobile telecommunications terminal (40) is initiated.
  2. Mobile telecommunications terminal (40) as claimed in claim 1, characterised in that the information (23) relating to the state of the vehicle relates to the state of maintenance and/or the state of repair of the vehicle (20) and includes in particular at least one error code or one error code data set.
  3. Mobile telecommunications terminal (40) as claimed in any one of the preceding claims, characterised in that the vehicle identification information (22) can be accessed in a manner which can be detected outside of the vehicle and can be visually detected
    - in the form of alphanumeric writing on the vehicle (20) and/or
    - in the form of one-dimensional or multi-dimensional code information affixed to the vehicle (20),
    wherein the mobile telecommunications terminal (40) comprises a control unit (42), wherein the control unit (42) is configured such that the vehicle identification information (22) detected by means of the camera device (41) is recognised by the control unit (42) of the mobile telecommunications terminal (40) by means of an optical character recognition (OCR) process and/or by means of a code recognition process.
  4. Mobile telecommunications terminal (40) as claimed in any one of the preceding claims, characterised in that the mobile telecommunications terminal (40) is configured such that the mobile telecommunications terminal (40) has a mobile radio interface (46), wherein the mobile radio interface (46) and a data connection (101), provided via a telecommunications network (100), between the mobile telecommunications terminal (40) and a server device (102) are used to supplement the vehicle identification information (22) present in the mobile telecommunications terminal (40) and the information (23) relating to the state of the vehicle, in particular in respect of the measures for maintaining and/or repairing the vehicle (20).
  5. Mobile telecommunications terminal (40) as claimed in claim 4, characterised in that the mobile telecommunications terminal (40) is configured such that the vehicle identification information (22) present in the mobile telecommunications terminal (40) and the information (23) relating to the state of the vehicle are supplemented by retrieving at least one item of price information from the server device (102).
  6. System (10) for supporting the maintenance and/or repair of vehicles,
    wherein a vehicle (20) comprises a diagnostic interface (21), wherein vehicle identification information (22) is allocated to the vehicle (20), wherein the vehicle identification information (22) is affixed to the vehicle (20) such that the vehicle identification information (22) can be visually detected,
    wherein a communications module (30) comprising a wireless interface (35) is connected to the diagnostic interface (21) or wherein the diagnostic interface (21) comprises a wireless interface (35),
    wherein furthermore a programmable mobile telecommunications terminal (40) having a further wireless interface (45) is allocated to the system (10), wherein the mobile telecommunications terminal (40) is configured to process information (23) which can be retrieved via the diagnostic interface (21) and relates to the state of the vehicle,
    wherein the mobile telecommunications terminal (40) comprises a camera device (41), wherein the diagnostic interface (21), the wireless interface (35) and the further wireless interface (45) are configured to transfer the at least one item of information (23) relating to the state of the vehicle to the mobile telecommunications terminal (40),
    wherein the camera device (41) of the mobile telecommunications terminal (40) is configured to detect the vehicle identification information (22), wherein at least one measure for maintaining and/or repairing the vehicle (20) can be defined by means of the information (23) relating to the state of the vehicle on the one hand and the vehicle identification information (22) on the other hand, characterised in that the mobile telecommunications terminal (40) is configured such that
    - when transferring the information (23) relating to the state of the vehicle to the mobile telecommunications terminal (40) within a predetermined time interval, the vehicle identification information (22) is detected by means of the camera device (41) of the mobile telecommunications terminal (40), or in that
    - when detecting the vehicle identification information (22) by means of the camera device (41) of the mobile telecommunications terminal (40) within a predetermined time interval, the transfer of the information (23) relating to the state of the vehicle to the mobile telecommunications terminal (40) is initiated.
  7. System (10) as claimed in claim 6, characterised in that the information (23) relating to the state of the vehicle relates to the state of maintenance and/or the state of repair of the vehicle (20) and includes in particular at least one error code or one error code data set.
  8. System (10) as claimed in claim 6 or 7, characterised in that the vehicle identification information (22) can be accessed in a manner which can be detected outside of the vehicle and can be visually detected
    - in the form of alphanumeric writing on the vehicle (20) and/or
    - in the form of one-dimensional or multi-dimensional code information affixed to the vehicle (20),
    wherein the mobile telecommunications terminal (40) comprises a control unit (42), wherein the control unit (42) is configured such that the vehicle identification information (22) detected by means of the camera device (41) is recognised by the control unit (42) of the mobile telecommunications terminal (40) by means of an optical character recognition (OCR) process and/or by means of a code recognition process.
  9. System (10) as claimed in any one of claims 6 to 8, characterised in that the mobile telecommunications terminal (40) is configured such that the mobile telecommunications terminal (40) has a mobile radio interface (46), wherein the mobile radio interface (46) and a data connection (101), provided via a telecommunications network (100), between the mobile telecommunications terminal (40) and a server device (102) are used to supplement the vehicle identification information (22) present in the mobile telecommunications terminal (40) and the information (23) relating to the state of the vehicle, in particular in respect of the measures for maintaining and/or repairing the vehicle (20).
  10. System (10) as claimed in claim 9, characterised in that the mobile telecommunications terminal (40) is configured such that the vehicle identification information (22) present in the mobile telecommunications terminal (40) and the information (23) relating to the state of the vehicle are supplemented by retrieving at least one item of price information from the server device (102).
  11. Method for supporting the maintenance and/or repair of vehicles,
    wherein a vehicle (20) comprises a diagnostic interface (21), wherein vehicle identification information (22) is allocated to the vehicle (20), wherein the vehicle identification information (22) is affixed to the vehicle (20) such that the vehicle identification information (22) can be visually detected,
    wherein a communications module (30) comprising a wireless interface (35) is connected to the diagnostic interface (21) or wherein the diagnostic interface (21) comprises a wireless interface (35),
    wherein furthermore a programmable mobile telecommunications terminal (40) having a further wireless interface (45) is allocated to the system (10), wherein the mobile telecommunications terminal (40) processes information (23) which can be retrieved via the diagnostic interface (21) and relates to the state of the vehicle,
    wherein the mobile telecommunications terminal (40) comprises a camera device (41), wherein the diagnostic interface (21), the wireless interface (35) and the further wireless interface (45) transfer the at least one item of information (23) relating to the state of the vehicle to the mobile telecommunications terminal (40), wherein the camera device (41) of the mobile telecommunications terminal (40) detects the vehicle identification information (22), wherein at least one measure for maintaining and/or repairing the vehicle (20) is defined by means of the information (23) relating to the state of the vehicle on the one hand and the vehicle identification information (22) on the other hand, characterised in that
    - when transferring the information (23) relating to the state of the vehicle to the mobile telecommunications terminal (40) within a predetermined time interval, the vehicle identification information (22) is detected by means of the camera device (41) of the mobile telecommunications terminal (40), or in that
    - when detecting the vehicle identification information (22) by means of the camera device (41) of the mobile telecommunications terminal (40) within a predetermined time interval, the transfer of the information (23) relating to the state of the vehicle to the mobile telecommunications terminal (40) is initiated.
  12. Method as claimed in claim 11, characterised in that the information (23) relating to the state of the vehicle relates to the state of maintenance and/or the state of repair of the vehicle (20) and includes in particular at least one error code or one error code data set.
  13. Method as claimed in claim 11 or 12, characterised in that the vehicle identification information (22) can be accessed in a manner which can be detected outside of the vehicle and can be visually detected
    - in the form of alphanumeric writing on the vehicle (20) and/or
    - in the form of one-dimensional or multi-dimensional code information affixed to the vehicle (20),
    wherein the vehicle identification information (22) detected by means of the camera device (41) is recognised by the control unit (42) of the mobile telecommunications terminal (40) by means of an optical character recognition (OCR) process and/or by means of a code recognition process.
  14. Method as claimed in any one of claims 11 to 13, characterised in that the mobile telecommunications terminal (40) has a mobile radio interface (46), wherein the mobile radio interface (46) and a data connection (101), provided via a telecommunications network (100), between the mobile telecommunications terminal (40) and a server device (102) are used to supplement the vehicle identification information (22) present in the mobile telecommunications terminal (40) and the information (23) relating to the state of the vehicle, in particular in respect of the measures for maintaining and/or repairing the vehicle (20).
  15. Method as claimed in claim 13, characterised in that the vehicle identification information (22) present in the mobile telecommunications terminal (40) and the information (23) relating to the state of the vehicle are supplemented by retrieving at least one item of price information from the server device (102).
  16. Computer program having program code means which can be used to perform all the steps of a method as claimed in any one of claims 11 to 15 when the computer program is run on a programmable device or a programmable mobile telecommunications terminal (40).
  17. Computer program product having a computer-readable medium and a computer program, stored on the computer-readable medium and having program code means, which are suitable to perform all the steps of a method as claimed in any one of claims 11 to 15 when the computer program is run on a programmable device or a programmable mobile telecommunications terminal (40).
EP13191447.5A 2012-11-12 2013-11-04 Telecommunication terminal, system and method for assisting in the maintenance and/or the repair of vehicles, computer program and a computer program product Active EP2731085B1 (en)

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DE102015214739B4 (en) 2015-08-03 2022-12-29 Volkswagen Aktiengesellschaft Method for determining a cause of failure in a vehicle and server for performing the determination of the cause of failure
FR3050768B1 (en) 2016-04-27 2019-09-13 Continental Automotive France METHOD FOR DIAGNOSING THE OPERATION OF A DIESEL ENGINE INJECTOR OF A MOTOR VEHICLE

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