EP1483884A2 - Systeme et procede pour une messagerie electronique mobile - Google Patents

Systeme et procede pour une messagerie electronique mobile

Info

Publication number
EP1483884A2
EP1483884A2 EP03723663A EP03723663A EP1483884A2 EP 1483884 A2 EP1483884 A2 EP 1483884A2 EP 03723663 A EP03723663 A EP 03723663A EP 03723663 A EP03723663 A EP 03723663A EP 1483884 A2 EP1483884 A2 EP 1483884A2
Authority
EP
European Patent Office
Prior art keywords
wireless device
message
voice
electronic
identifier
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Ceased
Application number
EP03723663A
Other languages
German (de)
English (en)
Other versions
EP1483884A4 (fr
Inventor
Christopher M. Wu
Jay B. Baldemor
Patrick S. Loo
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Yahoo Inc
Original Assignee
Yahoo Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Yahoo Inc filed Critical Yahoo Inc
Priority to EP06010170A priority Critical patent/EP1703710A1/fr
Publication of EP1483884A2 publication Critical patent/EP1483884A2/fr
Publication of EP1483884A4 publication Critical patent/EP1483884A4/fr
Ceased legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/533—Voice mail systems
    • H04M3/53366—Message disposing or creating aspects
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2203/00—Aspects of automatic or semi-automatic exchanges
    • H04M2203/45—Aspects of automatic or semi-automatic exchanges related to voicemail messaging
    • H04M2203/4536—Voicemail combined with text-based messaging
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2207/00—Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place
    • H04M2207/18—Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place wireless networks
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/5307—Centralised arrangements for recording incoming messages, i.e. mailbox systems for recording messages comprising any combination of audio and non-audio components
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M7/00—Arrangements for interconnection between switching centres
    • H04M7/0024—Services and arrangements where telephone services are combined with data services
    • H04M7/0054—Services and arrangements where telephone services are combined with data services where the data service is an electronic mail service
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M7/00—Arrangements for interconnection between switching centres
    • H04M7/12—Arrangements for interconnection between switching centres for working between exchanges having different types of switching equipment, e.g. power-driven and step by step or decimal and non-decimal
    • H04M7/1205—Arrangements for interconnection between switching centres for working between exchanges having different types of switching equipment, e.g. power-driven and step by step or decimal and non-decimal where the types of switching equipement comprises PSTN/ISDN equipment and switching equipment of networks other than PSTN/ISDN, e.g. Internet Protocol networks
    • H04M7/1225—Details of core network interconnection arrangements
    • H04M7/1235—Details of core network interconnection arrangements where one of the core networks is a wireless network
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M7/00—Arrangements for interconnection between switching centres
    • H04M7/12—Arrangements for interconnection between switching centres for working between exchanges having different types of switching equipment, e.g. power-driven and step by step or decimal and non-decimal
    • H04M7/1205—Arrangements for interconnection between switching centres for working between exchanges having different types of switching equipment, e.g. power-driven and step by step or decimal and non-decimal where the types of switching equipement comprises PSTN/ISDN equipment and switching equipment of networks other than PSTN/ISDN, e.g. Internet Protocol networks
    • H04M7/128—Details of addressing, directories or routing tables

Definitions

  • the present invention is related to a system and method for wireless voice messaging and, in particular, to a system and method for enabling mobile phone users to receive, compose or reply to electronic mail messages with embedded voice messages.
  • Wireless technologies have exploded over the past few years and the convergence of complementary technologies, such as hand-held computing, have made wireless communication devices quite powerful.
  • Wireless devices include, but are not limited to, mobile phones, personal digital assistants, hand-held computers, laptop computers, and the like.
  • wireless device users can access their web-based electronic mail accounts via their wireless devices. For example, a mobile phone user, who has a Yahoo web- based mail account, can access and receive the text of the e-mails in their Yahoo mail account. These present systems also enable the wireless device user to respond to such e-mails.
  • the user typically must use the archaic triple-tapping method or other inefficient and time consuming methods, such as using "canned" messages or T9 technology.
  • the user may be able to connect a keyboard to the wireless device - as is the case with some personal digital assistants (PDAs) that are capable of accessing the Internet wirelessly, such as WAP-enabled PDAs.
  • PDAs personal digital assistants
  • WAP-enabled PDAs a personal digital assistants
  • exemplary embodiments of the present invention enable mobile phone users to reply to electronic mail (referred to herein as "email") or create and send email that includes a voice message.
  • email electronic mail
  • a method of transmitting a voice message to an electronic address generally includes establishing a data connection between a first server system of a voice messaging system and a wireless device so as to enable a user to access an email account. The user will be presented with the option to reply to or forward existing emails with a voice message or compose new voice messages.
  • the server system attempts to capture a wireless device identifier from the user's wireless device. If no wireless device identifier, then the user is prompted to input and transmit his/her wireless telephone number. If the wireless device identifier is captured, the server system accesses an association of the wireless device identifier to the users wireless telephone number to retrieve the wireless telephone number. A first mapping of the user's wireless telephone number to a recipient electronic address is then stored on a database system in communication with the first server system. The recipient electronic address is associated with either a message retrieved by the user from the user's electronic mail account or inputted by the user through the wireless device.
  • a call is initiated from the wireless device to a second server system of the voice messaging system.
  • the second server system captures the user's wireless telephone number of the wireless device.
  • the second server may instead retrieve a wireless device identifier.
  • the second server system can then retrieve the stored recipient electronic address using the captured telephone number.
  • the user is prompted to record a voice message and an electronic message including a link to the voice message is generated and transmitted to the recipient electronic address stored in the first database system.
  • wireless devices that are both voice and data capable, such as WAP-enabled and J2ME enabled devices, enable a user to record a voice message in response to an e-mail - in place of the more traditional typed response.
  • FIG. 1 is an overview of a system architecture in accordance with an exemplary embodiment of the present invention
  • FIG. 2a is a flow diagram of an exemplary method of interaction with a user of the system of FIG. 1;
  • FIG. 2b is a continuation of the flow diagram of FIG. 2a;
  • FIG. 3 is a flow diagram of an exemplary method of signing-up new users of the system of FIG. 1;
  • FIG. 4 is a flow diagram of an exemplary embodiment of capturing a voice message in accordance with the present invention.
  • FIG. 5 is a schematic depicting an exemplary method of permitting a user to reply, forwarding, or compose an electronic message having a voice component in accordance with the present invention.
  • the voice messaging system 10 embeds a link to a steaming audio file or non-streaming audio file in the email, so that the receiving party can directly access the voice message.
  • the recipient of the voice message receives an e- mail from the wireless device user, which includes a link to the voice message.
  • the voice message is forwarded directly to the recipient's voice mail account associated to the recipients e-mail account.
  • the streaming audio file may be Windows (.asf) or Real Networks (.ram) media formats or any other audio format hereto or hereafter known or developed.
  • the non-steaming audio file may be in a .wav (wave file format), PCT, mu-law, and the like.
  • the exemplary embodiments described herein generally operate over a wireless network, such as by way of example a WAP-enabled network, to permit wireless communication.
  • WAP-enabled generally refers to networks and devices that are capable of sending and receiving data in a wireless manner using the wireless application protocol.
  • WAP wireless application protocol
  • WAP is a secure specification that allows users to access information instantly via wireless devices, such as mobile phones, pagers, two-way radios, communicators, and the like.
  • WAP supports most wireless networks, including CDPD, CDMA, GSM, PDC, PHS, TDMA, FLEX, ReFLEX, iDEN, TETRA, DECT, DataTAC, and Mobitex, and can operate with many handheld device operating systems, such as PalmOS, EPOC, Windows CE, FLEXOS, OS/9, and JavaOS.
  • WAP-enabled devices use LED or color graphical displays and can access the Internet (or other communication network) on so-called mini- or micro-browsers, which are web browsers with small file sizes that can accommodate the reduced memory constraints of handheld devices and the low-bandwidth constraints of a wireless networks.
  • WAP-enabled devices are only one exemplary type of wireless communication device capable of being used in connection with the present invention. Those of skill in the art will recognize that any wireless data communication technology now known or hereafter developed may be used in connection with the exemplary embodiments of the invention described herein.
  • the voice messaging system 10 preferable includes one or more server and database systems in communication with one another and capable of wirelessly communicating with the wireless devices of a plurality of users.
  • voice messaging system 10 generally includes a mobile server system 15 and a voice server system 25, which are communicatively connected to respective database systems 20 and 30.
  • a mobile server system 15 and a voice server system 25, which are communicatively connected to respective database systems 20 and 30.
  • voice server system 25 which are communicatively connected to respective database systems 20 and 30.
  • the exemplary embodiments described herein describe use of separate servers and databases for performing the various functions of the voice messaging system 10
  • other embodiments could be implemented by storing the software or programming that operates the described functions on a single server or any combination of multiple servers as a matter of design choice so long as the functionality described herein is performed.
  • the server systems 15 and 25 generally include such art recognized components as are ordinarily found in server systems, including but not limited to processors, RAM, ROM, clocks, hardware drivers, associated storage, and the like.
  • processors RAM, ROM, clocks, hardware drivers, associated storage, and the like.
  • RAM random access memory
  • ROM read-only memory
  • clocks hardware drivers
  • associated storage and the like.
  • servers and databases which may be used separately or in tandem to support the systems traffic and processing, such as, by way of non-limiting example, a round-robin configuration utilizing multiple server systems.
  • network 150 may also include a non- wireless component, such as, for example, the Public Switched Telephone Network (PSTN), cable or fiber optic networks.
  • PSTN Public Switched Telephone Network
  • network 150 may be comprised of any number of different types of communication devices enabling the transmission of voice and data.
  • the various system components of the voice messaging system 10 are communicatively coupled to each of the other via a communication network 40 such as local or wide area network (LAN or WAN).
  • a communication network 40 such as local or wide area network (LAN or WAN).
  • the mobile server system 15 communicates with the users' wireless devices 50 over a data communication connection to permit the transmission of data
  • the voice server system 25 communicates with the users' wireless devices 50 over more traditional digital or analog wireless voice connections.
  • Adapting server systems such as those described herein to wirelessly communicate with one or more wireless devices is well known to those of skill in the art.
  • the wireless device 50 establishes a data connection with mobile server system 15 of the voice messaging system 10 so that the two devices can communicate. Through this data connection, the wireless device 50 is capable of retrieving and/or viewing emails received in the user's email account. If the user elects to reply to an email with a voice message, the mobile server system 15 attempts to capture a wireless device identifier, which may include the device's mobile identity number ("MIN"), as defined below, or other stored identifier that uniquely identifies the user's wireless device 50. If the wireless device identifier is unavailable, then the user is prompted to input and transmit his/her wireless telephone number.
  • MIN mobile identity number
  • the wireless device 50 Depending on whether the wireless device 50 is capable of making digital phone calls or is limited to analog calls, either the wireless device identifier (digital) or the wireless telephone number (analog) will be used to associate the email addresses of recipients of the users voice messages with a particular voice message, as is described in further detail below.
  • the user has at least three possible choices when accesses his/her email account: (1) reply to an existing e-mail; (2) forward an existing e-mail to a new address; or (3) compose a new e-mail.
  • the wireless device 50 transmits one or more recipient electronic addresses to the mobile server system 15.
  • the recipient electronic addresses are mapped to the wireless device identifier or the wireless telephone number and stored in the database system 20.
  • the mobile server system 15 may prompt the user to either continue viewing emails or begin the voice message recording session. If the user selects to begin the voice message recording session, data connection is terminated and the user is prompted to initiate a call to the voice server system 25 of the voice messaging system 10. This call may be either analog or digital (e.g., Voice-over-IP ("VOIP")). In response to various prompts, the user records a voice message, which is stored in a second database system 30. [0025] During the recordation process, in the case of a digital connection, the voice server system 25 attempts to capture the wireless device identifier.
  • VOIP Voice-over-IP
  • the voice server system 25 can access the mapping of the wireless device identifier to any stored recipient electronic addresses and, in turn, determine whether the user has any outgoing messages pending. If messages are pending the voice server system 25 retrieves the recipient's electronic addresses and prompts the user to select which addresses should be associated with which voice message. The process of recording the voice message is described in greater detail below.
  • the voice server system 25 instead attempts to capture the wireless device's telephone number by accessing caller-id. If caller ID is blocked, then the system prompts the user to input the telephone number. Again using the telephone number, the voice server system 25 can associate the wireless device with an outgoing recipient address. Upon completion of the recordation phase, the voice message is transmitted to the selected recipient's electronic address.
  • FIG. 2 there is shown and described an exemplary method 200 of interaction between the voice messaging system 10 and a user which enables the user, in a step 202, to receive and compose or forward messages or reply to existing messages using a wireless device 50.
  • a user can access and retrieve emails from various electronic mail accounts, using the wireless application protocol (WAP) feature or other data communication protocol of the wireless device 50.
  • WAP wireless application protocol
  • WAP Wireless Application Protocol
  • the user may wish to reply to a message, forward a message, or compose a wholly new message. If the user selects to reply, forward or compose a new message and selects to include a voice message component, then the user is placed in communication with mobile server 15.
  • mobile server 15 Upon establishing the connection, in step 204, mobile server 15 first attempts to detect whether or not this is the user's first time using the voice message system 10. If it is the user's first time using the voice message system 10, then, in step 206, the mobile server 15 begins a user sign-up routine.
  • the user sign-up routine can be operated by any one of the servers depicted in FIG. 1 or another server in communication with communication network 40 and the user information may be stored on any associated database. As shown in step 206 (and more particularly in FIG. 3) this routine may include the display various messages and notices to the user involving the use of the voice message system 10. For example, notices such as the terms of service or privacy statements regarding use of the voice message system 10 can be displayed to the user. If the user accepts or agrees to all of the messages and notices displayed, then the user mobile sever 15 continues with the sign up process, which will be further described below in connection with FIG 3.
  • the mobile server 15 attempts to capture either the wireless telephone number or wireless device identifier for the user's wireless device 50.
  • the wireless telephone number may be captured.
  • the mobile server system 15 will not be able to capture the wireless telephone number, because many wireless communication providers encrypt the number for their customer's privacy.
  • the mobile server 15 captures the device's Mobile Identity Number or other wireless device identifier.
  • MIN refers to an encrypted form of a user's wireless telephone number and that use of the term MIN shall be understood to include any encrypted form of a user's telephone number that a wireless communication provider may make accessible to a third party, regardless of name or form.
  • the wireless identifier may be stored on the wireless device, for example in the form of a cookie, so that it can be retrieved even if the wireless communication provider does not use MINs.
  • the wireless telephone number is used by the voice messaging system 10 to ensure that the user's voice message is transmitted to the correct recipient.
  • the wireless identifier is used to retrieve a previously stored mapping of the wireless identifier to the wireless telephone number for that device 50. If a mapping has not been stored in database system 20, then, in step 216, the mobile server prompts the user to enter the device number into the wireless device using a keypad (or other input device) for transmission to the mobile server 15.
  • step 218 receives the device number a mapping of the captured MIN (or other wireless identifier) to the wireless telephone number as entered by the user is stored in database 20 for future use in step 220.
  • the user is presented with at least two possible paths depending on the type of action initiated by the user: reply with voice or forward with voice or compose new message with voice, as shown in FIG. 2b.
  • reply with voice or forward with voice or compose new message with voice as shown in FIG. 2b.
  • FIG. 2b The latter two options involving substantially the same operation and are therefore described together in connection with FIG. 2b.
  • a mapping of the original sender's electronic address (now the recipient of a reply message) to the device number is stored in database 20.
  • storing a mapping of the device telephone number to the recipient's e-mail address is exemplary and that any other database interconnected to the voice messaging system 10 may be used to store such information.
  • the mobile server 15 prompts the user to search for, select, or enter the recipient's electronic address.
  • many wireless devices such as PDAs and mobile phones, have a feature that enables the user to store contact information, which in many instances includes a email addresses. Such devices also permit the user to search for previously stored addresses or create quick lists to facilitate the location of frequently used addresses. Of course, to the extent that the device does not permit such storing or searching, the address can be manually entered by the user. Once the user has made a selection of or has entered the recipient's address, a mapping of the recipient's address to the device number is stored in database 20 in step 222c as described above.
  • the mobile server 15 upon acquiring the recipient's address, the mobile server 15 prompts the user to place a call to connect to the voice server system 25 to record the voice message, in a step 224. For instance, the mobile server 15 can transmit the telephone number for the voice server system 25 to the user's wireless device.
  • the mobile server 15 can transmit the telephone number for the voice server system 25 to the user's wireless device.
  • step 226 either a digital or analog connection between wireless device 50 and voice server system 25 is established. The resulting process that next occurs depends on whether the connection is digital or analog and, therefore, is separately described below.
  • the voice server system 25 attempts to capture the wireless device identifier, which may be a stored data file, such as a cookie, or the MIN.
  • the voice server 25 can retrieve the device number from the stored mapping in database 20 and, in turn, retrieve the recipient's electronic address previously stored. As will be described in greater detail in connection with FIG. 4, the voice server 25 then prompts the user to begin recording the voice message. Preferably, a voice prompting system is utilized to interact with the user. Once the voice message is recorded, the voice server 25 transmits the voice message to the identified recipient's electronic address, in step 228.
  • the voice server system 25 attempts to capture the device number using known caller ID technologies. If, however, caller ID has been blocked or is unavailable, the user is prompted to manually enter the device number using known tone-detection technologies. Once the device number is captured, the voice server system 25 uses the telephone number to retrieve the previously stored recipient address.
  • voice server 25 determines whether it can detect the device number of the caller in step 404. If it cannot, then, in step 406 prompts the user to enter the device number or as described above attempts to detect the MIN so as to retrieve the device number from the MIN/Device number mapping previously stored in database 20. Any point the caller can choose to end the call in steps 406a and 406b.
  • the voice server 25 determines whether a sufficient number of digits have been entered.
  • step 408a the voice server 25 prompts the user to re-enter the number.
  • voice server 25 attempts to match the entered or captured telephone number to any messages that may be waiting in the user's account to be sent. Because the message (and recipient's address) that was either created or replied to has been previously mapped to the device number, a match can be made for any messages mapped to the particular device number. If a match is made, the voice server 25 prompts the user to record the message at, by way of non- limiting example, at the sound of a tone, in steps 414-416.
  • the voice server 25 ends the call. Once the user finishes recording the message, the voice server 25 may permit the user to listen to the message, in step 418, so that the user can decide whether to erase or re-record the message or to cancel the message all together. If the user does not elect to cancel or re-record the message, then, in step 420, the voice server 25 transmits the voice message to the recipient's electronic address and the call is ended in step 422. It should be understood that although the exemplary embodiments described herein have used the wireless device's number as the common mapping correlation, any code, ID or password may be used to correlate the recipient's address to the voice message that is being composed, forwarded, or embedded in a reply. [0037] With reference to FIG. 3, there is shown an exemplary embodiment of a method
  • step 300 of signing-up new users to the service in which a fee is paid each time a user uses the voice message system 10.
  • mobile server 15 detects whether the user has previously enrolled in an electronic wallet service that has been approved for use with the voice message service 10 in step 304. If the user has not previously enrolled in such a service, then, in step 306, the user is referred to information that would permit the user to enroll in such a service.
  • the process of enrolling in the electronic service is not critical to the present invention and may be performed in any manner according to design choice. For example, the user can be directed to a web site offering such a service or given the opportunity to sign-up using the wireless device.
  • the mobile server 15 detects, in step 308, whether the electronic wallet account has sufficient funds to use the voice messaging service. If the account does not have sufficient funds, then, in step 310, the mobile server 15 prompts the user to enter or select a dollar amount to be added to the account. Once this selection or entry is made, the user is prompted to enter a security ID and/or password in step 312. If the security ID and/or password are identified, then the transaction is completed and funds are added to the electronic wallet, in step 314, in a manner known in the art. The new user or user lacking sufficient funds is then transferred back to the process for creating and transmitting a voice message, in step 316, as described above. [0038] With reference now to FIG.
  • the user retrieves an e-mail from the user's e-mail out and elects to respond to the message using his/her wireless device with a voice message 2
  • the major server captures a wireless identifier from the wireless device, which could be a name or a previously stored cookie.
  • a mapping of the wireless ID to the wireless device phone number is stored.
  • the mobile server Upon capturing the wireless identifier for the wireless device, the mobile server accessing this mapping to determine whether the phone number exist for the particular identifier that is captured. If no phone number exists, the user is then prompted to manually enter the phone of his/her wireless device. At this time, a mapping is saved so that the telephone number does not need to be inputted again by the user.
  • a next step 5c the active message that is being created or forwarded or replied to is associated with the phone number of the wireless device being used and placed into a cue as shown in Table 520 by a mail server. At this time, the wireless data connection is terminated and a phone call is trigger from the wireless device to a voice server.
  • the voice server attempts to detect the phone number of the wireless device using caller ID.
  • the phone number is used to find the correct message and recipient's address for that particular phone number from Table 520. Once the correct recipient's address and message are found, the user is prompted to record a voice response and the voice server forwards the response to the addressee identified in the active message, in step 5g.
  • the message can be in the form of a link to a stream audio file that is embedded in the e-mail forwarded to the recipient or it can be delivered in the form of a native audio file. The addressee or recipient can then receive the message on any device capable of receiving such e-mails.
  • a wireless device user can receive electronically transmitted voice messages via their wireless device.
  • the user can retrieve and listen to said messages using his/her wireless device 50.
  • the user wirelessly accesses an email account that includes one or more emails containing voice messages.
  • the voice messages which is preferably stored in a highly compressed format such as, by way of non-limiting example, a Microsoft GSM audio file, along with a media player for playing the voice message is pushed to the user's wireless device and the voice message is played.
  • the media player is preferably self-executing so that it automatically launches and begins playing the voice message upon download completion.
  • a media player in order to minimize the need to download a media player file, at sign-up a media player is transmitted to, and loaded and stored on the wireless device 50 for future playback of voice messages. In either case, the user can reply to the voice message or any other emails with a voice message as described herein.
  • the user can create an email account with the voice messaging system 10 from which to emails can be retrieved using the user's wireless device 50 as described herein.
  • the email server 45 will be communicatively linked to the voice server system 25.
  • programming on the email server 45 determines whether the email contains a voice message.
  • the email server 45 then extracts the voice message from the email and uploads the voice message file to the voice server system 25.
  • the voice server system 25 retrieves the users wireless telephone number from database system 30 and initiates a call to the user's wireless device 50. In either case whether the user answers the call or the user's voice mail pickups the call, the voice server system 25 plays the voice message so that it can be received by the user's wireless device 50. In this way, voice messages initially transmitted via email can be pushed directly to the user/recipient without the need for the user/recipient accessing his/her email account.
  • the voice messaging system further comprise email server 45 to locally receive and store emails containing voice messages, it is within the scope of the invention that an external email account could be used in a similar fashion to deliver voice messages to the user.

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Information Transfer Between Computers (AREA)
  • Mobile Radio Communication Systems (AREA)
  • Telephonic Communication Services (AREA)

Abstract

L'invention concerne un procédé et un système de transmission d'un message vocal à une adresse électronique, permettant généralement d'établir une connexion de données entre un premier serveur d'un système de messagerie vocale et un dispositif sans fil, de sorte à permettre à un utilisateur d'accéder à un compte de courrier électronique. Le premier serveur capture ensuite un identifieur de dispositif sans fil et accède à l'association de l'identifieur de dispositif sans fil et d'un numéro de téléphone du dispositif sans fil. Puis, un appel est effectué du dispositif sans fil au second serveur du système de messagerie vocale pour enregistrer un message vocal. L'adresse électronique du destinataire précédemment enregistrée est retrouvée au moyen du numéro de téléphone capturé, et un e-mail comprenant un lien au message vocal est généré. Enfin, cet e-mail est transmis à l'adresse électronique du destinataire.
EP03723663A 2002-03-01 2003-02-26 Systeme et procede pour une messagerie electronique mobile Ceased EP1483884A4 (fr)

Priority Applications (1)

Application Number Priority Date Filing Date Title
EP06010170A EP1703710A1 (fr) 2002-03-01 2003-02-26 Envoi d'un courrier électronique contenant un message de voix par un téléphone portable

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US36123902P 2002-03-01 2002-03-01
US361239P 2002-03-01
PCT/US2003/006052 WO2003075123A2 (fr) 2002-03-01 2003-02-26 Systeme et procede pour une messagerie electronique mobile

Related Child Applications (1)

Application Number Title Priority Date Filing Date
EP06010170A Division EP1703710A1 (fr) 2002-03-01 2003-02-26 Envoi d'un courrier électronique contenant un message de voix par un téléphone portable

Publications (2)

Publication Number Publication Date
EP1483884A2 true EP1483884A2 (fr) 2004-12-08
EP1483884A4 EP1483884A4 (fr) 2005-04-20

Family

ID=27789095

Family Applications (1)

Application Number Title Priority Date Filing Date
EP03723663A Ceased EP1483884A4 (fr) 2002-03-01 2003-02-26 Systeme et procede pour une messagerie electronique mobile

Country Status (6)

Country Link
EP (1) EP1483884A4 (fr)
JP (1) JP2005519505A (fr)
KR (1) KR100826864B1 (fr)
CN (1) CN1656783A (fr)
AU (1) AU2003230579A1 (fr)
WO (1) WO2003075123A2 (fr)

Families Citing this family (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN100372341C (zh) * 2003-12-08 2008-02-27 英华达（南京）科技有限公司 传递多媒体数据的系统
KR100548735B1 (ko) * 2004-06-30 2006-02-02 에스케이 텔레콤주식회사 음성 메시지 전송 시스템 및 방법
JP2006197341A (ja) * 2005-01-14 2006-07-27 Komu Square:Kk 情報配信制御装置、そのシステム、その方法、そのプログラム、および、そのプログラムを記録した記録媒体
US20140089211A1 (en) * 2012-09-26 2014-03-27 EvenUp Inc. Communication management systems and related methods

Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5557659A (en) * 1993-06-22 1996-09-17 Hyde-Thomson; Henry C. A. Electronic mail system having integrated voice messages
WO2000059196A1 (fr) * 1999-03-29 2000-10-05 Helferich Richard J Systeme et procede d'integration de messageries audio et visuelles
US6351523B1 (en) * 1999-03-22 2002-02-26 Sharp Laboratories Of America, Inc. Method and apparatus for management of EMail originated by thin client devices

Family Cites Families (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6023700A (en) * 1997-06-17 2000-02-08 Cranberry Properties, Llc Electronic mail distribution system for integrated electronic communication
US6385306B1 (en) * 2000-03-02 2002-05-07 John Francis Baxter, Jr. Audio file transmission method
US20010047391A1 (en) * 2000-03-23 2001-11-29 Kehyeh Szutu Forwarding electronic mail and messages to internet destinations linked with pre-existing unique identifier
JP2004521522A (ja) * 2000-05-03 2004-07-15 シェフラー、ダニエル 送信者が受信者の現在の宛先を知らない場合でも通信の送受信が可能な通信方法
US7904516B2 (en) 2001-06-18 2011-03-08 Leap Wireless International, Inc. Voice attachment to an email using a wireless communication device

Patent Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5557659A (en) * 1993-06-22 1996-09-17 Hyde-Thomson; Henry C. A. Electronic mail system having integrated voice messages
US6351523B1 (en) * 1999-03-22 2002-02-26 Sharp Laboratories Of America, Inc. Method and apparatus for management of EMail originated by thin client devices
WO2000059196A1 (fr) * 1999-03-29 2000-10-05 Helferich Richard J Systeme et procede d'integration de messageries audio et visuelles

Non-Patent Citations (1)

* Cited by examiner, † Cited by third party
Title
See also references of WO03075123A3 *

Also Published As

Publication number Publication date
CN1656783A (zh) 2005-08-17
JP2005519505A (ja) 2005-06-30
AU2003230579A1 (en) 2003-09-16
WO2003075123A2 (fr) 2003-09-12
AU2003230579A8 (en) 2003-09-16
WO2003075123A3 (fr) 2004-02-26
KR100826864B1 (ko) 2008-05-06
KR20040095248A (ko) 2004-11-12
EP1483884A4 (fr) 2005-04-20

Similar Documents

Publication Publication Date Title
US6813489B1 (en) System and method for mobile electronic messaging
EP2204020B1 (fr) Système et procédé de distribution de notifications à un groupe de destinataires
EP1280326A1 (fr) Renvoi des messages vocaux comme des attachements de e-mail avec une interface contrôlée par la voix pour l'authentification
US8713107B2 (en) Method and system for remote delivery of email
US8504633B2 (en) Method and system for communicating a data file
US5475738A (en) Interface between text and voice messaging systems
US6775359B1 (en) Voice reply to incoming e-mail messages, via e-mail
US6563912B1 (en) System and method for providing integrated messaging
US7130390B2 (en) Audio messaging system and method
US7463723B2 (en) Method to enable instant collaboration via use of pervasive messaging
US7013155B1 (en) Delivery of an instant voice message in a wireless network using the SMS protocol
US8068589B2 (en) Interface for a multi-messaging system
US7317929B1 (en) Delivery of voice data from multimedia messaging service messages
US8315361B1 (en) Voice message transmission and retrieval
US8706912B2 (en) Unified LTE cloud system
US7756539B2 (en) Push-to-talk event notification
MX2007001740A (es) Metodos para identificar mensajes y comunicarse con usuarios de un servicio de mensaje multimodal.
RU2004113660A (ru) Система отправки текстовых сообщений, преобразованныхз в речь, через соединение интернет с телефоном и способ ее работы
US8671149B1 (en) Unified messaging platform with intelligent voice recognition (IVR)
US20100128855A1 (en) Method and apparatus for a messaging system to enable two or more individuals to communicate using a text messaging system and a conventional telephone
US20020085534A1 (en) Device independent communication system
EP1483884A2 (fr) Systeme et procede pour une messagerie electronique mobile
EP1703710A1 (fr) Envoi d'un courrier électronique contenant un message de voix par un téléphone portable

Legal Events

Date Code Title Description
PUAI Public reference made under article 153(3) epc to a published international application that has entered the european phase

Free format text: ORIGINAL CODE: 0009012

17P Request for examination filed

Effective date: 20040930

AK Designated contracting states

Kind code of ref document: A2

Designated state(s): AT BE BG CH CY CZ DE DK EE ES FI FR GB GR HU IE IT LI LU MC NL PT SE SI SK TR

AX Request for extension of the european patent

Extension state: AL LT LV MK RO

RIN1 Information on inventor provided before grant (corrected)

Inventor name: LOO, PATRICK, S.,

Inventor name: BALDEMOR, JAY, B.

Inventor name: WU, CHRISTOPHER, M.

A4 Supplementary search report drawn up and despatched

Effective date: 20050309

RIC1 Information provided on ipc code assigned before grant

Ipc: 7H 04L 12/58 B

Ipc: 7H 04M 3/533 A

17Q First examination report despatched

Effective date: 20050517

APBN Date of receipt of notice of appeal recorded

Free format text: ORIGINAL CODE: EPIDOSNNOA2E

APAF Appeal reference modified

Free format text: ORIGINAL CODE: EPIDOSCREFNE

APBT Appeal procedure closed

Free format text: ORIGINAL CODE: EPIDOSNNOA9E

STAA Information on the status of an ep patent application or granted ep patent

Free format text: STATUS: THE APPLICATION HAS BEEN REFUSED

18R Application refused

Effective date: 20070816