EP1099395A1 - Installation pour délivrer des services - Google Patents

Installation pour délivrer des services Download PDF

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Publication number
EP1099395A1
EP1099395A1 EP99122373A EP99122373A EP1099395A1 EP 1099395 A1 EP1099395 A1 EP 1099395A1 EP 99122373 A EP99122373 A EP 99122373A EP 99122373 A EP99122373 A EP 99122373A EP 1099395 A1 EP1099395 A1 EP 1099395A1
Authority
EP
European Patent Office
Prior art keywords
service
carrier units
installation according
users
services
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Withdrawn
Application number
EP99122373A
Other languages
German (de)
English (en)
Inventor
Marco Daniel Boglione
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Basic Trademark SA
Original Assignee
Basic Trademark SA
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Basic Trademark SA filed Critical Basic Trademark SA
Priority to EP99122373A priority Critical patent/EP1099395A1/fr
Publication of EP1099395A1 publication Critical patent/EP1099395A1/fr
Withdrawn legal-status Critical Current

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Classifications

    • A—HUMAN NECESSITIES
    • A47—FURNITURE; DOMESTIC ARTICLES OR APPLIANCES; COFFEE MILLS; SPICE MILLS; SUCTION CLEANERS IN GENERAL
    • A47C—CHAIRS; SOFAS; BEDS
    • A47C1/00—Chairs adapted for special purposes
    • A47C1/04—Hairdressers' or similar chairs, e.g. beauty salon chairs
    • A—HUMAN NECESSITIES
    • A47—FURNITURE; DOMESTIC ARTICLES OR APPLIANCES; COFFEE MILLS; SPICE MILLS; SUCTION CLEANERS IN GENERAL
    • A47C—CHAIRS; SOFAS; BEDS
    • A47C1/00—Chairs adapted for special purposes
    • A47C1/04—Hairdressers' or similar chairs, e.g. beauty salon chairs
    • A47C1/11—Accessories not otherwise provided for, e.g. seats for children

Definitions

  • the invention deals with problem of providing services, particularly services to persons.
  • the object of the present invention is thus providing a solution overcoming the cited drawbacks.
  • the invention applies criteria which are typical of an industrial environment to providing services to persons.
  • the invention thus avoids, in the first place, that the persons waiting to be served may be led to feel themselves in a totally useless waiting condition, thereby avoiding states of annoyance and tension.
  • the solution of the invention also lends itself in an ideal way to be implemented under circumstances where, in addition to being put in conditions of ease (typically sitting on a chair or armchair), the persons waiting to be served can also become involved in entertainment activities (music and/or video programs, games, etc.) .
  • the person being served is not required to leave the seat where he or she is sitting to move to another seat in order to be provided with different services.
  • operators providing services are in a condition to serve different persons without having to move, and - more to the point - without having to carry with themselves the tools or implements possibly required to provide certain services.
  • a significant advantage is, for instance, related to an installation according to the invention lending itself to be located in a room in such a way to facilitate prompt clearing of the floor in order to proceed with cleaning/maintenance operations: this advantage is a particularly significant one in those applications related to providing beauty (e.g. hairdressing) and/or medical or para-medical treatment services.
  • An additional advantage related to that feature is that the same room used for the installation of the invention can be easily and rapidly re-converted to other uses, thus enabling e.g. the same room to be used for different purposes at different times of day.
  • reference L indicates a room where an installation according to the invention is located. Such an installation is designated overall by reference 1.
  • reference A designates the entrance area to room L. In the proximity of area A one or more reception areas W are located. There, a number of carrier units 2 are usually parked which, in the preferred embodiment of the invention, are realised according to the structure shown in greater detail in figure 4.
  • units 2 comprised of a platform 3, adapted for movement on the floor due to presence of rolling elements such as wheels 4 and provided with a reception fixture for the users of installation 1.
  • a fixture is usually realised in the form of seat such as a chair or armchair 5 where a person P can sit(figure 3).
  • Carrier units 2 may be provided with means, such as a handle 6, possibly of the tilting type (for example due to the presence of hinges 7), in a such a manner to permit displacement by pulling or pushing by an operator O (see figure 3).
  • means such as a handle 6, possibly of the tilting type (for example due to the presence of hinges 7), in a such a manner to permit displacement by pulling or pushing by an operator O (see figure 3).
  • Carrier units 2 may also be of the self-propelled type thanks to the presence of respective motor means (for instance electric motors) and/or means for controlling movement according to pre-determined paths.
  • motor means for instance electric motors
  • AGV's an acronym for Automated Guide Vehicles
  • carrier units 2 (whether self-propelled or not) being adapted for being displaced within installation 1 independently. This permits the paths of movement followed within installation 1 by the persons being served to be made likewise independent of each other. The path followed by each person within the installation may thus be "personalised" in such a way to render the kind of service or services provided to each person different or, in any case, independent of the kind of service or services provided to the other persons present in installation 1 at the same time.
  • the core of installation 1 is constituted of a service providing unit 8.
  • Unit 8 is preferably comprised of a structure adapted to be located in a central position with respect to room L and including a set of service modules 9.
  • unit 8 exhibits at least one of the following features:
  • unit 8 is in any way arranged (e.g. by post-mounting) to be in a raised position with respect to the floor.
  • the suspended or, in any case, raised location is advantageous in that it minimises the space requirement of unit 8 at the level of the floor of room L, by thoroghly dispensing with such a requirement in the case of unit 8 being suspended.
  • such a raised arrangement has the further advantage of making cleaning/maintenance operations easier as the floor below and/or surrounding unit 8 is promptly accessible or suitable to be promptly cleared for access whenever required.
  • modules 9 extend from unit 8 according to a general arm-like structure while carrying at their distal ends respective service devices 10. This i.a. enables operators to act on persons being served substantially from above.
  • modules 9 can be constituted simply by faces of unit 8 which in that case assumes a fairly compact structure and a polygonal shape overall.
  • service modules 9 are constituted, for example, by screens onto which images are projected intended to be viewed by the persons located in the carrier units 2 arranged around unit 8.
  • modules 9 include articulated arms having respective proximal ends 9a connected to unit 8 and respective distal ends 9b carrying the service devices 10 already mentioned in the foregoing.
  • That designation identifies, in general, all those devices, tools, instruments or implements used or adapted to be used for and in relation to providing services within installation 1. The type, number and characteristics of those devices are evidently related to the services provided in installation 1.
  • the devices in question may include:
  • At least some of these service devices may also be located on board units 2.
  • the enclosed drawings refer to a solution wherein units 2 are equipped with one or more interface 14 (for instance of the keyboard or play-station type) enabling the person occupying the unit 2 e.g. to interact with any homologous devices 13 provided in service module 9 in front of which the person is located at the moment.
  • interface 14 for instance of the keyboard or play-station type
  • the arrangement of the invention enables a given person P to be subsequently located at different modules 9 in order to be provided respective services without having to leave that carrier unit 2 where he or she was originally hosted. All this, it is to be stressed, with the possibility of letting different persons follow different, independent service paths through installation 1.
  • the same flexibility also exists in the case where the type of service provided requires the person, once located on respective carrier unit 2, to be placed in correspondence of even just one of modules 9.
  • flexibility of the installation according to the invention lies in that the person being served can be easily located in front of the first module 9 which is free and available for providing service.
  • the installation according to the invention may thus be identified as an installation of the n-server type (n identifies the total number of service modules 9 or, at least, the number of modules 9 that provide the same service) overcoming the intrinsic drawbacks of single server queues.
  • Displacement of carrier units 2 within the installation may be rendered more efficient by signalling 15 provided on the floor of the room L.
  • signalling may include guide formations proper (for instance conductor lines adapted to transmit command signals towards carrier units 2 to control movement thereof) adapted to be arranged on the floor of room L without this making necessary to intervene radically on room L.
  • Such feature enables i.a. room L to be easily reconfigured for different uses: practically, in order to convert room L to a different use it is enough to clear room L of carrier units 2 by taking advantage for the rest of the suspended/raised location of unit 9, with the further possibility of withdrawing upwardly the arms of modules 9.
  • auxiliary modules 16 for instance, in the case of a hairdressing salon, one or more modules where washes or hair dye treatments are effected, provided with respective wash basins
  • carrier units 2 for instance, a hairdressing salon, one or more modules where washes or hair dye treatments are effected, provided with respective wash basins

Landscapes

  • Health & Medical Sciences (AREA)
  • Dentistry (AREA)
  • General Health & Medical Sciences (AREA)
  • Invalid Beds And Related Equipment (AREA)
EP99122373A 1999-11-10 1999-11-10 Installation pour délivrer des services Withdrawn EP1099395A1 (fr)

Priority Applications (1)

Application Number Priority Date Filing Date Title
EP99122373A EP1099395A1 (fr) 1999-11-10 1999-11-10 Installation pour délivrer des services

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
EP99122373A EP1099395A1 (fr) 1999-11-10 1999-11-10 Installation pour délivrer des services

Publications (1)

Publication Number Publication Date
EP1099395A1 true EP1099395A1 (fr) 2001-05-16

Family

ID=8239363

Family Applications (1)

Application Number Title Priority Date Filing Date
EP99122373A Withdrawn EP1099395A1 (fr) 1999-11-10 1999-11-10 Installation pour délivrer des services

Country Status (1)

Country Link
EP (1) EP1099395A1 (fr)

Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
DE102008050996A1 (de) 2008-10-13 2010-04-29 Thomas Venus Vorrichtung zur kosmetischen Behandlung von Personen

Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US4840000A (en) * 1988-06-10 1989-06-20 Grines Tyrone C Modular salon station
US5040939A (en) * 1990-08-14 1991-08-20 Glenda Flowers Wheelchair lift
US5620230A (en) * 1995-05-16 1997-04-15 Wu; Jung-Te Adjustable hairdresser's chair
US5782045A (en) * 1995-02-13 1998-07-21 Haynes, Houk, Lewellen, Orr And Paschal, Associates Dental treatment unit

Patent Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US4840000A (en) * 1988-06-10 1989-06-20 Grines Tyrone C Modular salon station
US5040939A (en) * 1990-08-14 1991-08-20 Glenda Flowers Wheelchair lift
US5782045A (en) * 1995-02-13 1998-07-21 Haynes, Houk, Lewellen, Orr And Paschal, Associates Dental treatment unit
US5620230A (en) * 1995-05-16 1997-04-15 Wu; Jung-Te Adjustable hairdresser's chair

Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
DE102008050996A1 (de) 2008-10-13 2010-04-29 Thomas Venus Vorrichtung zur kosmetischen Behandlung von Personen
DE102008050996B4 (de) * 2008-10-13 2011-07-21 Venus, Thomas, 09599 Vorrichtung zur kosmetischen Behandlung von Personen

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