EP0938213A3 - Verfahren und Vorrichtung zur Verwaltung von ankommenden Kommunikationsereignissen mittels Optionen auf mehreren Media - Google Patents
Verfahren und Vorrichtung zur Verwaltung von ankommenden Kommunikationsereignissen mittels Optionen auf mehreren Media Download PDFInfo
- Publication number
- EP0938213A3 EP0938213A3 EP98310272A EP98310272A EP0938213A3 EP 0938213 A3 EP0938213 A3 EP 0938213A3 EP 98310272 A EP98310272 A EP 98310272A EP 98310272 A EP98310272 A EP 98310272A EP 0938213 A3 EP0938213 A3 EP 0938213A3
- Authority
- EP
- European Patent Office
- Prior art keywords
- incoming communication
- communication events
- multiple media
- media options
- managing incoming
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Granted
Links
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
- H04M3/5307—Centralised arrangements for recording incoming messages, i.e. mailbox systems for recording messages comprising any combination of audio and non-audio components
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
- H04L51/21—Monitoring or handling of messages
- H04L51/224—Monitoring or handling of messages providing notification on incoming messages, e.g. pushed notifications of received messages
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
- H04L51/21—Monitoring or handling of messages
- H04L51/214—Monitoring or handling of messages using selective forwarding
Landscapes
- Engineering & Computer Science (AREA)
- Signal Processing (AREA)
- Computer Networks & Wireless Communication (AREA)
- Multimedia (AREA)
- Telephonic Communication Services (AREA)
- Information Transfer Between Computers (AREA)
- Mobile Radio Communication Systems (AREA)
- Data Exchanges In Wide-Area Networks (AREA)
- Computer And Data Communications (AREA)
Applications Claiming Priority (2)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
US08/996,034 US6122348A (en) | 1997-12-22 | 1997-12-22 | System and method for managing incoming communication events using multiple media options |
US996034 | 1997-12-22 |
Publications (3)
Publication Number | Publication Date |
---|---|
EP0938213A2 EP0938213A2 (de) | 1999-08-25 |
EP0938213A3 true EP0938213A3 (de) | 2000-02-23 |
EP0938213B1 EP0938213B1 (de) | 2006-04-05 |
Family
ID=25542443
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
EP98310272A Expired - Lifetime EP0938213B1 (de) | 1997-12-22 | 1998-12-15 | Verfahren und Vorrichtung zur Verwaltung von ankommenden Kommunikationsereignissen unter Verwendung mehrerer Medien-Wahlmöglichkeiten |
Country Status (5)
Country | Link |
---|---|
US (2) | US6122348A (de) |
EP (1) | EP0938213B1 (de) |
JP (2) | JPH11266309A (de) |
CA (1) | CA2256289C (de) |
DE (1) | DE69834097T2 (de) |
Families Citing this family (108)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US8050387B1 (en) * | 1998-10-19 | 2011-11-01 | Siemens Aktiengesellschaft | Method and system for providing customized audio responses to incoming phone calls |
US6791580B1 (en) * | 1998-12-18 | 2004-09-14 | Tangis Corporation | Supplying notifications related to supply and consumption of user context data |
US6920616B1 (en) | 1998-12-18 | 2005-07-19 | Tangis Corporation | Interface for exchanging context data |
US6513046B1 (en) | 1999-12-15 | 2003-01-28 | Tangis Corporation | Storing and recalling information to augment human memories |
US7046263B1 (en) | 1998-12-18 | 2006-05-16 | Tangis Corporation | Requesting computer user's context data |
US6842877B2 (en) | 1998-12-18 | 2005-01-11 | Tangis Corporation | Contextual responses based on automated learning techniques |
US7779015B2 (en) | 1998-12-18 | 2010-08-17 | Microsoft Corporation | Logging and analyzing context attributes |
US8181113B2 (en) | 1998-12-18 | 2012-05-15 | Microsoft Corporation | Mediating conflicts in computer users context data |
US7225229B1 (en) | 1998-12-18 | 2007-05-29 | Tangis Corporation | Automated pushing of computer user's context data to clients |
US7231439B1 (en) * | 2000-04-02 | 2007-06-12 | Tangis Corporation | Dynamically swapping modules for determining a computer user's context |
US8225214B2 (en) | 1998-12-18 | 2012-07-17 | Microsoft Corporation | Supplying enhanced computer user's context data |
US9183306B2 (en) | 1998-12-18 | 2015-11-10 | Microsoft Technology Licensing, Llc | Automated selection of appropriate information based on a computer user's context |
US6801223B1 (en) | 1998-12-18 | 2004-10-05 | Tangis Corporation | Managing interactions between computer users' context models |
US6888927B1 (en) * | 1998-12-28 | 2005-05-03 | Nortel Networks Limited | Graphical message notification |
US6795536B1 (en) * | 1999-02-26 | 2004-09-21 | Mitel, Inc. | Automatic user preference selection for message playback based on caller line identification data |
US6707890B1 (en) * | 2002-09-03 | 2004-03-16 | Bell South Intellectual Property Corporation | Voice mail notification using instant messaging |
US6882708B1 (en) * | 1999-02-26 | 2005-04-19 | Bellsouth Intellectual Property Corporation | Region-wide messaging system and methods including validation of transactions |
US7283620B2 (en) * | 1999-02-26 | 2007-10-16 | At&T Bls Intellectual Property, Inc. | Systems and methods for originating and sending a voice mail message to an instant messaging platform |
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US6408177B1 (en) * | 2000-02-09 | 2002-06-18 | Ss8 Networks, Inc. | System and method for call management with voice channel conservation |
WO2001075676A2 (en) | 2000-04-02 | 2001-10-11 | Tangis Corporation | Soliciting information based on a computer user's context |
US7464153B1 (en) | 2000-04-02 | 2008-12-09 | Microsoft Corporation | Generating and supplying user context data |
US6681109B1 (en) * | 2000-05-08 | 2004-01-20 | Richard Leifer | Server call system |
AU2001255048B2 (en) * | 2000-05-09 | 2006-09-21 | Nice Systems Ltd. | Method and apparatus for quality assurance in a multimedia communications environment |
US20020054130A1 (en) | 2000-10-16 | 2002-05-09 | Abbott Kenneth H. | Dynamically displaying current status of tasks |
US20020120581A1 (en) * | 2001-02-26 | 2002-08-29 | Schiavone Vincent J. | Reply based electronic mail transactions |
US8750482B2 (en) | 2001-02-27 | 2014-06-10 | Verizon Data Services Llc | Methods and systems for preemptive rejection of calls |
US8494135B2 (en) | 2001-02-27 | 2013-07-23 | Verizon Data Services Llc | Methods and systems for contact management |
US6976017B1 (en) * | 2001-02-27 | 2005-12-13 | Verizon Data Services Inc. | Method and apparatus for context based querying |
US8751571B2 (en) * | 2001-02-27 | 2014-06-10 | Verizon Data Services Llc | Methods and systems for CPN triggered collaboration |
US7418090B2 (en) * | 2002-11-25 | 2008-08-26 | Telesector Resources Group Inc. | Methods and systems for conference call buffering |
US8774380B2 (en) * | 2001-02-27 | 2014-07-08 | Verizon Patent And Licensing Inc. | Methods and systems for call management with user intervention |
US8467502B2 (en) | 2001-02-27 | 2013-06-18 | Verizon Data Services Llc | Interactive assistant for managing telephone communications |
US8873730B2 (en) | 2001-02-27 | 2014-10-28 | Verizon Patent And Licensing Inc. | Method and apparatus for calendared communications flow control |
US7912193B2 (en) | 2001-02-27 | 2011-03-22 | Verizon Data Services Llc | Methods and systems for call management with user intervention |
US8472606B2 (en) | 2001-02-27 | 2013-06-25 | Verizon Data Services Llc | Methods and systems for directory information lookup |
US8472428B2 (en) | 2001-02-27 | 2013-06-25 | Verizon Data Services Llc | Methods and systems for line management |
US7903796B1 (en) | 2001-02-27 | 2011-03-08 | Verizon Data Services Llc | Method and apparatus for unified communication management via instant messaging |
US8503650B2 (en) | 2001-02-27 | 2013-08-06 | Verizon Data Services Llc | Methods and systems for configuring and providing conference calls |
US8488766B2 (en) | 2001-02-27 | 2013-07-16 | Verizon Data Services Llc | Methods and systems for multiuser selective notification |
US8488761B2 (en) | 2001-02-27 | 2013-07-16 | Verizon Data Services Llc | Methods and systems for a call log |
US8503639B2 (en) | 2001-02-27 | 2013-08-06 | Verizon Data Services Llc | Method and apparatus for adaptive message and call notification |
US8798251B2 (en) | 2001-02-27 | 2014-08-05 | Verizon Data Services Llc | Methods and systems for computer enhanced conference calling |
US8761363B2 (en) | 2001-02-27 | 2014-06-24 | Verizon Data Services Llc | Methods and systems for automatic forwarding of communications to a preferred device |
US7016843B2 (en) * | 2001-03-09 | 2006-03-21 | Bevocal, Inc. | System method and computer program product for transferring unregistered callers to a registration process |
US20030041065A1 (en) * | 2001-03-14 | 2003-02-27 | Mark Lucovsky | Schema-based services for identity-based access to contacts data |
US7024662B2 (en) | 2001-03-14 | 2006-04-04 | Microsoft Corporation | Executing dynamically assigned functions while providing services |
US20030041076A1 (en) * | 2001-03-14 | 2003-02-27 | Lucovsky Mark H. | Schema-based services for identity-based access to calendar data |
US20030061365A1 (en) * | 2001-03-14 | 2003-03-27 | Microsoft Corporation | Service-to-service communication for network services |
US20030069887A1 (en) * | 2001-03-14 | 2003-04-10 | Lucovsky Mark H. | Schema-based services for identity-based access to inbox data |
US7302634B2 (en) * | 2001-03-14 | 2007-11-27 | Microsoft Corporation | Schema-based services for identity-based data access |
US6662015B2 (en) | 2001-05-23 | 2003-12-09 | Evolving Systems, Inc. | Apparatus and method for extracting presence, location and availability data from a communication device deployed in a network |
US20030028621A1 (en) * | 2001-05-23 | 2003-02-06 | Evolving Systems, Incorporated | Presence, location and availability communication system and method |
US7724878B2 (en) | 2001-05-25 | 2010-05-25 | Timmins Timothy A | Technique for assisting a user with information services at an information/call center |
US7649987B1 (en) * | 2001-06-19 | 2010-01-19 | At&T Intellectual Property I, L.P. | System and method for forwarding selective calls |
US6954781B2 (en) | 2001-08-01 | 2005-10-11 | International Business Machines Corporation | Messaging system for directing a server to convert voice message into text and appending a converted text message to another converted text message |
US20030036462A1 (en) * | 2001-08-20 | 2003-02-20 | Sundaram Ravikumar | Powered antithrombotic foot mobility device |
KR100421015B1 (ko) * | 2001-08-29 | 2004-03-04 | 삼성전자주식회사 | 음성 메일 기능을 제공하는 인터넷 팩시밀리 |
US7046772B1 (en) * | 2001-12-17 | 2006-05-16 | Bellsouth Intellectual Property Corporation | Method and system for call, facsimile and electronic message forwarding |
US7167701B1 (en) | 2001-12-18 | 2007-01-23 | Bellsouth Intellectual Property Corporation | Voice mailbox with management support |
AU2002364738A1 (en) * | 2001-12-20 | 2003-07-09 | Bellsouth Intellectual Property Corporation | Delivery of wireless messages to wireline interactive devices |
US9392120B2 (en) | 2002-02-27 | 2016-07-12 | Verizon Patent And Licensing Inc. | Methods and systems for call management with user intervention |
US7746996B1 (en) * | 2002-03-01 | 2010-06-29 | At&T Intellectual Property, I,L.P. | Telephone hold feature |
US7565158B1 (en) * | 2002-03-28 | 2009-07-21 | Nokia Corporation | Push page user interface in a short range radio enabled mobile terminal |
US7359491B2 (en) * | 2002-03-29 | 2008-04-15 | At&T Delaware Intellectual Property, Inc. | Saving information from information retrieval systems |
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US20030212991A1 (en) * | 2002-05-08 | 2003-11-13 | Sanjeev Mahajan | Data based automated over the air provisioning for wireless services |
US7136466B1 (en) | 2002-05-30 | 2006-11-14 | Bellsouth Intellectual Property Corporation | DSL integrated call waiting |
US6970553B1 (en) | 2002-05-30 | 2005-11-29 | Bellsouth Intellectual Property Corporation | Integrated chat client with calling party choice |
US6975719B1 (en) * | 2002-05-30 | 2005-12-13 | Bellsouth Intellectual Property Corporation | Integrated chat client with called party choice |
US20030235278A1 (en) * | 2002-06-06 | 2003-12-25 | Toni Paila | System and method for the distribution of multimedia messaging service messages |
US20030231616A1 (en) * | 2002-06-14 | 2003-12-18 | Shervin Rashti | Method of transporting voice over internet protocol via public access internet workstations |
US7072452B1 (en) * | 2002-06-24 | 2006-07-04 | Bellsouth Intellectual Property Corporation | Saving and forwarding customized messages |
US7221742B1 (en) * | 2002-06-26 | 2007-05-22 | Bellsouth Intellectual Property Corporation | Voicemail box with caller-specific storage folders |
US6996212B1 (en) * | 2002-06-26 | 2006-02-07 | Bellsouth Intellectual Property Corporation | Voicemail system with subscriber specific storage folders |
US7190950B1 (en) | 2002-06-27 | 2007-03-13 | Bellsouth Intellectual Property Corporation | Storage of voicemail messages at an alternate storage location |
US9886309B2 (en) | 2002-06-28 | 2018-02-06 | Microsoft Technology Licensing, Llc | Identity-based distributed computing for device resources |
US20040006564A1 (en) * | 2002-06-28 | 2004-01-08 | Lucovsky Mark H. | Schema-based service for identity-based data access to category data |
US7206788B2 (en) * | 2002-07-30 | 2007-04-17 | Microsoft Corporation | Schema-based services for identity-based access to device data |
US7376126B1 (en) | 2002-09-06 | 2008-05-20 | At&T Delaware Intellectual Property, Inc. | Systems and methods for messaging using a broadband connection |
WO2004042570A2 (en) * | 2002-11-07 | 2004-05-21 | Fujitsu Siemens Computers, Inc. | Appliance and method for controlling the delivery of an event message in a cluster system |
CA2507096A1 (en) * | 2002-11-25 | 2004-06-10 | Verizon Data Services Inc. | Methods and systems for cpn triggered collaboration |
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US20040120494A1 (en) * | 2002-12-12 | 2004-06-24 | Shaoning Jiang | Method and system for customized call termination |
US20040121761A1 (en) * | 2002-12-19 | 2004-06-24 | Abinash Tripathy | Method and apparatus for processing voicemail messages |
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US7177628B2 (en) * | 2003-03-21 | 2007-02-13 | Motorola, Inc. | Method for enabling IP push capability to wireless devices on a wireless network |
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US20050070261A1 (en) * | 2003-09-30 | 2005-03-31 | Belmont Brian V. | Method, apparatus and system for managing cell phone calls |
US20050078829A1 (en) * | 2003-10-08 | 2005-04-14 | Knechtel Brad R. | Trainable remote RF signal alert system and method for using same |
US20050249339A1 (en) * | 2004-05-05 | 2005-11-10 | Arnoff Mary S | Providing notification of voicemail (VM) messages using instant messaging (IM) transport |
US20060226973A1 (en) * | 2005-03-30 | 2006-10-12 | Ranco Incorporated Of Delaware | Device, system, and method for providing hazard warnings |
US7844037B2 (en) * | 2005-08-08 | 2010-11-30 | Palm, Inc. | Method and device for enabling message responses to incoming phone calls |
US8675856B2 (en) * | 2006-08-01 | 2014-03-18 | Cisco Technology, Inc. | Media terminal adapter (MTA) routing of telephone calls based on caller identification information |
US8526583B2 (en) * | 2006-09-29 | 2013-09-03 | James M. Burns, JR. | Media terminal adapter (MTA) local ringback option |
US8548433B1 (en) | 2007-06-27 | 2013-10-01 | Smith Micro Software, Inc. | Voice messaging service for network-based instant connect systems |
JP5126092B2 (ja) * | 2009-02-03 | 2013-01-23 | 日本電気株式会社 | 中継処理装置、通信端末、中継処理システム、中継処理方法、及びプログラム |
US9560504B2 (en) * | 2011-08-01 | 2017-01-31 | Samsung Electronics Co., Ltd. | Secondary mobile device |
US11121999B2 (en) | 2015-10-30 | 2021-09-14 | Microsoft Technology Licensing, Llc | Communication interface for wearable devices |
US11875320B1 (en) | 2020-02-28 | 2024-01-16 | The Pnc Financial Services Group, Inc. | Systems and methods for managing a financial account in a low-cash mode |
Citations (2)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US5509000A (en) * | 1994-06-10 | 1996-04-16 | Motorola, Inc. | Method and apparatus for routing information in a communication system |
US5633916A (en) * | 1994-12-30 | 1997-05-27 | Unisys Corporation | Universal messaging service using single voice grade telephone line within a client/server architecture |
Family Cites Families (14)
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US5737395A (en) * | 1991-10-28 | 1998-04-07 | Centigram Communications Corporation | System and method for integrating voice, facsimile and electronic mail data through a personal computer |
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JP3398278B2 (ja) * | 1996-04-26 | 2003-04-21 | 日本電信電話株式会社 | 通信方法および通信システム |
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-
1997
- 1997-12-22 US US08/996,034 patent/US6122348A/en not_active Expired - Lifetime
-
1998
- 1998-12-15 DE DE69834097T patent/DE69834097T2/de not_active Expired - Lifetime
- 1998-12-15 EP EP98310272A patent/EP0938213B1/de not_active Expired - Lifetime
- 1998-12-15 JP JP10355631A patent/JPH11266309A/ja active Pending
- 1998-12-17 CA CA002256289A patent/CA2256289C/en not_active Expired - Lifetime
-
2000
- 2000-01-05 US US09/477,679 patent/US6463131B1/en not_active Expired - Lifetime
-
2009
- 2009-09-14 JP JP2009211735A patent/JP4976471B2/ja not_active Expired - Lifetime
Patent Citations (2)
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US5509000A (en) * | 1994-06-10 | 1996-04-16 | Motorola, Inc. | Method and apparatus for routing information in a communication system |
US5633916A (en) * | 1994-12-30 | 1997-05-27 | Unisys Corporation | Universal messaging service using single voice grade telephone line within a client/server architecture |
Non-Patent Citations (2)
Title |
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"SENDER-SPECIFIED MULTIMEDIA EXECUTABLE OBJECT FOR RECIPIENT ALERT", IBM TECHNICAL DISCLOSURE BULLETIN, vol. 36, no. 4, 1 April 1993 (1993-04-01), pages 247 - 248, XP000364503 * |
MILLER J G ET AL: "ACCESSING MESSAGES YOUR WAY", AT & T TECHNOLOGY, vol. 10, no. 1, 21 March 1995 (1995-03-21), pages 6 - 9, XP000530274 * |
Also Published As
Publication number | Publication date |
---|---|
CA2256289A1 (en) | 1999-06-22 |
JP2009303239A (ja) | 2009-12-24 |
JPH11266309A (ja) | 1999-09-28 |
EP0938213B1 (de) | 2006-04-05 |
US6122348A (en) | 2000-09-19 |
CA2256289C (en) | 2006-11-07 |
DE69834097D1 (de) | 2006-05-18 |
US6463131B1 (en) | 2002-10-08 |
DE69834097T2 (de) | 2006-08-24 |
JP4976471B2 (ja) | 2012-07-18 |
EP0938213A2 (de) | 1999-08-25 |
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