EP0712521A1 - Verbesserungen in der etikettierung - Google Patents

Verbesserungen in der etikettierung

Info

Publication number
EP0712521A1
EP0712521A1 EP94922331A EP94922331A EP0712521A1 EP 0712521 A1 EP0712521 A1 EP 0712521A1 EP 94922331 A EP94922331 A EP 94922331A EP 94922331 A EP94922331 A EP 94922331A EP 0712521 A1 EP0712521 A1 EP 0712521A1
Authority
EP
European Patent Office
Prior art keywords
sale
garment
tag
equipment
point
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Withdrawn
Application number
EP94922331A
Other languages
English (en)
French (fr)
Inventor
Robert Marc Clement
Stephen Davies
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Marks and Spencer PLC
Original Assignee
Marks and Spencer PLC
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Marks and Spencer PLC filed Critical Marks and Spencer PLC
Publication of EP0712521A1 publication Critical patent/EP0712521A1/de
Withdrawn legal-status Critical Current

Links

Classifications

    • AHUMAN NECESSITIES
    • A47FURNITURE; DOMESTIC ARTICLES OR APPLIANCES; COFFEE MILLS; SPICE MILLS; SUCTION CLEANERS IN GENERAL
    • A47FSPECIAL FURNITURE, FITTINGS, OR ACCESSORIES FOR SHOPS, STOREHOUSES, BARS, RESTAURANTS OR THE LIKE; PAYING COUNTERS
    • A47F9/00Shop, bar, bank or like counters
    • A47F9/02Paying counters
    • A47F9/04Check-out counters, e.g. for self-service stores
    • A47F9/046Arrangement of recording means in or on check-out counters
    • A47F9/047Arrangement of recording means in or on check-out counters for recording self-service articles without cashier or assistant
    • A47F9/048Arrangement of recording means in or on check-out counters for recording self-service articles without cashier or assistant automatically
    • GPHYSICS
    • G07CHECKING-DEVICES
    • G07GREGISTERING THE RECEIPT OF CASH, VALUABLES, OR TOKENS
    • G07G1/00Cash registers
    • G07G1/0036Checkout procedures
    • G07G1/0045Checkout procedures with a code reader for reading of an identifying code of the article to be registered, e.g. barcode reader or radio-frequency identity [RFID] reader
    • G07G1/0054Checkout procedures with a code reader for reading of an identifying code of the article to be registered, e.g. barcode reader or radio-frequency identity [RFID] reader with control of supplementary check-parameters, e.g. weight or number of articles

Definitions

  • THIS INVENTION relates to the labelling of separate articles subject to transfer between different parts of an organisational structure and/or transfer out from an organisational structure; to equipment for reading from or writing to such labels; and to installations and procedures using such equipment.
  • the invention has a wide range of applicability in manufacturing procedures, stockholding or distribution.
  • a major area of applicability is however in the labelling of articles for stockholding and subsequent release to retail stores and sale to the public.
  • the invention consists in an article of merchandise having associated physically therewith in a manner resistant to accidental or unintentional removal a concealed or displayed electronic read/write tag with a non-volatile memory.
  • tag refers to material capable of electronic storage, embodied as a single component, or group of components, and made, handled and used as a unit. It does not refer to a physical paper or fabric labelling member attached at one or more locations as a projecting unit.
  • the article of merchandise may be a component or package or container but in a preferred aspect of the invention is a garment, or like article of use or wear.
  • the tag may be attached to the outer surface of such garment so as to be always visible or to an inner surface, so as to be visible on casual search. It may alternatively be attached within a hem or folded element of the garment, no be invisible, and perhaps unknown, to the purchaser. It may be located loose within a zone of padding or the like, rather than be fixedly attached to a particular region. Association of the tag with articles other than garments can be of a similar nature.
  • the read/write tag must be of a nature to accept an external stimulus permitting the reading or writing facility. It may be internally located, or hidden, or require facility of reading from/writing to the tag when the garment (e.g.) is folded or packaged to cover the tag, whereby the tag is fabricated to respond to some energy source of a penetrative nature such as a radio frequency source.
  • the tag preferably comprises a silicon chip configured at its surface to constitute, or connected to, signal reception means to receive a signal triggering a read-out of data or writing in of additional data.
  • the tag may comprise the chip connected to a loop aerial wound in a spiral in a flat plane surrounding the chip.
  • the article with the tag attached can typically be a garment with the tag attached at the label portion, either prominently or discreetly.
  • Such a label, with the tag attached, is also an aspect of the invention.
  • Tag gives the supplier of such goods a number of useful features, if and as required, such as (i) basic product information for stock-control (ii) accumulating of handling information, a major aspect of which is point-of-sale information creating an electronic receipt permanently attached to the article as a counterpart to a print-out receipt for the customer, thereby controlling a major area of fraud and (iii) position transfer information, especially in respect of unauthorized removal of the article from the store or department where displayed, thereby providing an alarm facility acting as a deterrent or detection for theft.
  • basic product information for stock-control accumulating of handling information, a major aspect of which is point-of-sale information creating an electronic receipt permanently attached to the article as a counterpart to a print-out receipt for the customer, thereby controlling a major area of fraud and (iii) position transfer information, especially in respect of unauthorized removal of the article from the store or department where displayed, thereby providing an alarm facility acting as a deterrent or detection for theft.
  • the tag can be used to show the manufacturers name, operative names, distributors name, or eventual owners name, and such other information as may be necessary or desirable and present itself for ready incorporation at some storage or transfer stage.
  • the tag per se is an aspect of the invention, which therefore envisages such a tag comprising an electronic chip with a non-volatile memory and configured to constitute, or attached to, a signal detection means for radiofrequency signals, the chip being programmed to at least (a) convert a signal thereby received into data for writing to memory and (b) transmit upon predetermined stimulus a signal corresponding to the data stored in memory.
  • the garment as defined may have a tag attached, within the scope of the invention, not including such a specifically defined chip.
  • the tag as defined above could be used for other purposes than for labelling as discussed above.
  • the chip and any connected signal reception means are preferably encapsulated within a body of encapsulating material allowing the signal to pass, typically constituted by a polymer such as an expoxy resin, which is otherwise suitable for the intended end use.
  • a garment tag will be encapsulated in material which is resistant to heat, mechanical pressure, aqueous detergents or soap, and dry-cleaning fluids.
  • the signal reception means is preferably a radiofrequency aerial, acting also to retransmit the signal for reading the memory.
  • a radiofrequency aerial acting also to retransmit the signal for reading the memory.
  • Such an aerial can be wrapped as a spiral e.g. a spirally-wound loop so that the whole assembly is generally circular in nature, although other configurations are possible.
  • the larger the aerial configuration the more sensitive the pickup of signal, or re-transmission of signal, but the more obtrusive the tag; generally a circular encapuslated tag from 0.5 to 2.0 cms in diameter is preferred, e.g. 1.0 to 1.5 cms, although other shapes and sizes are possible.
  • the chip is typically a silicon chip constituting an EEPROM, an electronically erasable programmable non-volatile memory, although chips from other emerging technologies of equivalent function may also be used.
  • An EEPROM chip as conventionally used possesses a longterm non-volatile memory, a repeated facility for reading and writing, and a large capacity memory. It is consequently a moderately expensive form of chip and does not suggest itself for incorporation, as an added cost, on to articles presented for sale. There have been limited proposals to use memory chips, attached temporarily to e.g. an automobile body during' manufacture, but these are retrieved for re-use before sale of the article. Also, the technology of "smart cards" i.e. financial transaction cards uses relatively expensive memory chips to record transactions. Since there are repeated transactions, and consequent information, to be recorded over an extended period the cost is acceptable.
  • the present invention at least in preferred forms uses a memory chip in such a way that only a limited number of read/write transactions and only limited non-volatility (say, up to two years) is required. Most significantly, the memory required is much less than that provided on conventional EEPROM chips. Capacities of 512-bit or less are preferred, and memory capacities of 128-bit or less are particularly preferable. Indeed, we have established that basic requirements for retail store operation, as discussed below (universal product code number, point of sale information and a selectively enabled alarm trigger) can be compressed into a 64-bit memory chip.
  • the invention thus presents the tagged article (e.g. the garment) and the tag per se as separate aspects.
  • Other aspects of the invention include individual forms of read/write equipment and the combined installation of equipment at the retail store level, as well as the method of operating procedures, from manufacture to sale, of retailing of articles so tagged.
  • a customised and dedicated tag comprising a chip duly provided with the signal detection means and then encapsulated, is made to order by a chosen manufacturer.
  • tags with memories blank, go to a stipulated label manufacturer, (or manufacturers) who attaches them by stitching or glueing to a range of the store's presecribed labels.
  • the tags are passed through a radiofrequency field carrying a signal corresponding to a given UPC (Universal Product Code) number.
  • UPC Universal Product Code
  • the garment manufacturer then attaches the tagged labels to the garment in the usual way.
  • the shopper selects the garment and takes it to a point-of-sale facility i.e. automatic till.
  • a point-of-sale facility i.e. automatic till.
  • the UPC reading passes to a central computer in the store as a unit of data for stock control and statistics.
  • the central computer sends back a price signal to the point-of-sale facility. It may also send signals relevant for example to the store, date and perhaps time; alternatively these can be generated by the point of sale facility together with operator or unit identification.
  • the totality of this information in compressed form is fed by the RF field to be stored in the chip, typically accompanied by the printout of a conventional receipt slip.
  • the customer can then leave the department and the store with the alarm trigger disabled and without therefore causing an alarm to sound or to notify store staff discreetly. As they go through the portal where an RF field is transmitted any customer taking goods without payment will of course cause such an alarm to sound when passing the RF field at one or other of the portals.
  • the article is first of all placed in the point-of-sale facility (or a dedicated and similar refund facility) from which the internal electronic receipt i.e. the original point of sale details, are read out, using an RF field as the stimulus for this transmission of data.
  • the internal electronic receipt i.e. the original point of sale details
  • the paper receipt can be established, even when the purchaser has lost, or claims to have lost, the paper receipt. This defeats fraudulent refund claims based on purchase in a 'Sale' period and refund claim in a normal-price period; or claims based on a refund for successfully stolen articles (where the chip memory will show no sale information) ; or claims for articles purchased in another store.
  • Bar-codes enable transmission of data into an automatically operating till, and communication with a central inventory and prices computer, but still need the salesperson to find the bar-code and ensure it is in line-of-sight with a reader. They also give no record of the transaction permanently united with the article. Using the present invention, however, the salesperson only needs to introduce the garment, with the tag visible or not, with an RF field and the other information is automatically added to the permanently • attached chip as well as being printed out as the conventional paper slip receipt.
  • the invention in another aspect, consists in equipment for use in a store at point of sale and/or refund such equipment structurally defining a space into or through which a tagged garment as defined above can be moved, and possessing (a) a source of radiofrequency signal of strength adequate to provide within the said space a signal capable of being received by the tag to be converted to data and stored in memory and/or capable of stimulating a transmission of data from the tag memory as radio/frequency signals (b) a receiver for the stimulated signals corresponding to the stored data and (c) printout means to produce a point of sale customer receipt utilising the information in such signals.
  • the equipment typically further comprises a security access means e.g. a locking key, or a coded input on a keyboard.
  • a security access means e.g. a locking key, or a coded input on a keyboard.
  • it includes connections for link-up with a central computer.
  • the invention consists in equipment for use in electronically labelling a tagged garment as described above, such equipment structurally defining a space into or through which tags or tagged garment labels can be moved and possessing (a) a source of a radiofrequency signal of strength adequate to provide within the whole of the said space a signal capable of being received by the tag to be converted into data and stored in memory and (b) means for inputting data into said signal for storage on the tag as garment or tag identification.
  • the invention consists in equipment for use in store security operation comprising a restricted portal; means for generating a static or moving radiofrequency signal across the portal of strength adequate to cause an enabled alarm trigger on the tag to operate; a receiver at the portal, for the transmitted signal; and open or discreet alarm means operated by the received signal.
  • the means for generating the signal can be static but preferably are driven or mounted to move and thus increase the likelihood of effective intersection of the signal field and the tag.
  • such means can be mounted on a motor driven oscillating or rotary head, alone or in an array.
  • a pivotal portal barrier e.g. a gate or bar so that as the gate or bar moves, the field changes direction to maximise the chance of intersection with the tag signal-detection means.
  • alarm expedients can be adopted, e.g. battery-driven pocket device for use by store detectives near a suspected shoplifter with an enabled alarm trigger still on the garment.
  • the invention further consists an installation of equipment in a retail store, comprising at least one unit of the point of sale and/or refund equipment together with a plurality of racks, shelves or counters for garment display, all located within a secure perimeter provided with at least one unit of store ⁇ security equipment including a restricted portal, as described above, said point-of-sale and/or refund equipment being operatively connected to a central computer.
  • Figure 1 is a diagram of an encapsulated EEPROM chip
  • Figure 2 is a section along II-II of the Figure 1;
  • Figure 3 shows diagrammatically a garment label having attached thereto an encapsulated EEPROM chip as shown in Figure 1 and
  • Figure 4 shows diagrammatically the chain of progression through the various suppliers, and sales procedures, of a retail establishment selling garments having labels as shown in Figure 3.
  • the encapsulated EEPROM chip shown in Figures 1 and 2 is essentially a small silicon chip 1 surrounded by a spiral radio-frequency aerial 2 in the form of an elongate spiral loop. This arrangement is embedded in a circular disc of encapsulating material 3 so as to be resistant to heat, aqueous detergent and dry cleaning fluid, and mechanical pressure but nonetheless permits the passage of the radio frequency signal.
  • a suitable encapsulating material is an epoxy resin.
  • the cross-sectional shape of the disc, presenting a thin edge 3a, is such that when the disc is incorporated in a garment it presents no discontinuity or detectable protrusion.
  • FIG 3 shows a garment label 4 on the back of which is attached the encapsulated EEPROM chip 1,2,3 as shown in Figures l and 2.
  • This attachment can be in the form of a pocket in double thickness material, or can be effected by a suitable adhesive, in either case in such a way as to leave the normal attachability of the label to the garment unimpaired.
  • EEPROM chip 1 While it is not practical to give numerical and dimensional detail which covers every instance, it will normally be found adequate to provide an EEPROM chip 1 with the memory of not more than 64 bits to record the basic point of sale information such as, in code, the name of the store, the date the time and the price.
  • the physical size of the chip will reflect this small memory capacity, and the overall size of the encapsulated chip is typically about 10 mm in diameter and 2 mm maximum thickness. It can range from 5 to 20 mm diameter.
  • the label 4 is attached to a garment at any conventional location. While a purchaser may reasonably claim to have lost any separate paper receipt given upon purchase, to lose the label and the associated tag is not a normal unintentional occurrence, and can reasonably be taken as involving intentional removal.
  • Figure 4 shows in diagrammatic form the relationships in such a system.
  • the retail company arranges for garment manufacture in accordance with the invention from three categories of supplier.
  • Stage 1 of manufacture provides for a chip manufacturer to supply the relevant type of inexpensive, typically small, chip of limited memory - 64 bit is quite useable - attached to a spiral loop aerial and encapsulated in epoxy resin, as described above, to provide tags T. In these tags the chip memory is empty.
  • Stage II of manufacture provides for a label manufacturer to purchase tags T and make up fabric or like labels L with tags attached (LT) ; attachment will be such as to resist accidental detachment.
  • the memory of the chip is provided by a radiofrequency signal with a Universal Product Code number or UPC number relevant to the eventual garment to which it is to be attached.
  • Stage III of manufacture requires garment manufacturers to go to the stipulated label manufacturers and purchase labels with UPC numbers on the chip suitable for attachment to the garments to be produced.
  • the label attachment should be secure and prevent accidental detachment. (In practice, label manufacturer will work to orders from manufacturers of the garments, and will themselves order tags accordingly) .
  • the chip upon the garments with labels tagged (GLT) is at this stage not further affected.
  • the garments After manufacture the garments pass to warehouse storage. They are accumulated (Stage IV) in an unchanged physical form, but the warehouse can enable the alarm trigger (A) to assist its own security measures.
  • the first stage in the sales procedure (Stage V) is therefore to display of the garments, unchanged as to their nature and chip memory, on suitable racks, shelves or counters.
  • Stage VI is a key stage in the understanding of this invention.
  • the customer selects a garment (GLT) and brings it to the point-of-sale operative.
  • This operative is responsible for the control and supervision of point-of-sale equipment which is a form of automatic till.
  • Such equipment possesses a space into which the garment, folded if necessary, can be placed to subject the tag to an RF field generated by the equipment.
  • Th2 other bands are also possible, especially the 0-185 KHz band (where a frequency of 153 KHz would give a 20 cm read/write availability) but can affect the circuitry requirements on the chip and thus affect capacity and cost. Nonetheless, they are intended to fall within the scope of this invention.
  • the RF field within the volume is capable of carrying information to the chip and disenabling the alarm trigger (A) . It is also capable of stimulating a return signal carrying (at this stage) the UPC.
  • the equipment further comprises means to receive such a signal, and a connection to a central computer which will identify the UPC, store the data for stock control etc, and provide receipt information and especially the cost of the item (C) , the date (D) and the place of sale (P) . This information is fed to the chip, and to a printout for a customer receipt.
  • the operative typically activates the point-of-sale equipment by some security expedient and inserts the garment (GLT) into or through the space of the RF field. If required the garment can be folded (FGLT) and it is not necessary for the tag T to be in a line-of-sight relationship with the origin of the RF signal.
  • GLT garment
  • FGLT folded
  • a paper receipt including the C, D and P information is produced for the customer as a tangible proof of purchase, and the garment bagged for removal. Also, an electronic receipt for C, D and P is recorded on the chip.
  • Stage VII is optional. If it is used, at this exit stage, the customer passes through an exit gate also equipped with an RF signal transmitter which will stimulate a signal from any tag where the alarm is still activated. However, a normal customer will be carrying a garment (GLT) where the tag is carrying U, C, D and P information but where the alarm trigger (A) is disabled by the point-of-sale equipment, and can therefore pass unhindered.
  • GLT garment
  • the alarm trigger (A) is disabled by the point-of-sale equipment, and can therefore pass unhindered.
  • the design of the exit gate is also coordinated with the chip and the available field frequencies an strengths.
  • a 4 MHz frequency gives a range of something over one metre for the detect aerials i.e. those responsive to the stimulated signal. Where this is felt to be inadequate it is possible to create a moving aerial (or array of such aerials) to sweep a larger volume of space.
  • small hand-held RF reading equipment could be constructed for discreet use by store detectives wearing 'silent' alarms and alert them to the need for supervision and interrogation of a particular customer. Also, such hand-held reading equipment would be of material assistance in stock-control or (for articles other than garments) age and sell-by date control.
  • customers are of course honest, and return the article with the bill receipt to claim only their appropriate refund. Some, however, attempt to claim a refund on stolen goods, either stolen from shelves that day but not removed from the department, or goods stolen successfully earlier and now brought back for cash refund. Others have purchased articles legitimately during "sale” periods or at like concessionary prices, but maintain they have lost their till receipts and then claim the full price back.
  • any such article with a claim to refund is again passed either through the point-of-sale equipment, (operating in suitable mode to interrogate the tag information) , or through analogous but dedicated refund equipment. If the garment has been stolen, the C, D and P features of memory will still be blank. If it has been purchased but fraudulently refunded the C, D and P memory features will not agree with the customers claim, so that refund is refused and optionally further action is taken by the store management.
  • the refund procedure is also typically accompanied by a re-enabling of any alarm trigger, and a deletion of the C, P and D information so that the tag is then in the same state as the others and the garment can be offered for sale again.

Landscapes

  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Burglar Alarm Systems (AREA)
EP94922331A 1993-08-11 1994-08-11 Verbesserungen in der etikettierung Withdrawn EP0712521A1 (de)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
GB939316684A GB9316684D0 (en) 1993-08-11 1993-08-11 Improvements inlabelling
GB9316684 1993-08-11
PCT/GB1994/001754 WO1995004981A1 (en) 1993-08-11 1994-08-11 Improvements in labelling

Publications (1)

Publication Number Publication Date
EP0712521A1 true EP0712521A1 (de) 1996-05-22

Family

ID=10740323

Family Applications (1)

Application Number Title Priority Date Filing Date
EP94922331A Withdrawn EP0712521A1 (de) 1993-08-11 1994-08-11 Verbesserungen in der etikettierung

Country Status (4)

Country Link
EP (1) EP0712521A1 (de)
AU (1) AU7348894A (de)
GB (1) GB9316684D0 (de)
WO (1) WO1995004981A1 (de)

Family Cites Families (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
FR2555339A1 (fr) * 1983-09-01 1985-05-24 Barbieux Pierre Chaine de distribution amelioree concernant plus specialement la vente au detail type " libre-service ", notamment dans les magasins dits " grande surface " ou similaires
US4918296A (en) * 1987-03-06 1990-04-17 Omron Tateisi Electronics Company Article identifying system
FR2648593B1 (fr) * 1989-06-14 1992-08-21 Raimbault Pierre Procede et dispositif de comptabilisation et de controle d'articles
US5239167A (en) * 1991-04-30 1993-08-24 Ludwig Kipp Checkout system
GB2257278B (en) * 1991-06-28 1995-01-25 Esselte Meto Int Gmbh Security and information display
US5214409A (en) * 1991-12-03 1993-05-25 Avid Corporation Multi-memory electronic identification tag

Non-Patent Citations (1)

* Cited by examiner, † Cited by third party
Title
See references of WO9504981A1 *

Also Published As

Publication number Publication date
WO1995004981A1 (en) 1995-02-16
GB9316684D0 (en) 1993-09-29
AU7348894A (en) 1995-02-28

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