EP0623904A1 - Einzelhandel Auszahlsystem und Auszahlvorrichtung dafür - Google Patents

Einzelhandel Auszahlsystem und Auszahlvorrichtung dafür Download PDF

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Publication number
EP0623904A1
EP0623904A1 EP94303177A EP94303177A EP0623904A1 EP 0623904 A1 EP0623904 A1 EP 0623904A1 EP 94303177 A EP94303177 A EP 94303177A EP 94303177 A EP94303177 A EP 94303177A EP 0623904 A1 EP0623904 A1 EP 0623904A1
Authority
EP
European Patent Office
Prior art keywords
checkout
customer
items
security
checkout system
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Withdrawn
Application number
EP94303177A
Other languages
English (en)
French (fr)
Inventor
Stephen Victor Chenoweth
Roy Edward Kuntz
Douglas Spencer Etzel
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
NCR International Inc
NCR Voyix Corp
Original Assignee
AT&T Global Information Solutions Co
AT&T Global Information Solutions International Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by AT&T Global Information Solutions Co, AT&T Global Information Solutions International Inc filed Critical AT&T Global Information Solutions Co
Publication of EP0623904A1 publication Critical patent/EP0623904A1/de
Withdrawn legal-status Critical Current

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Classifications

    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07F—COIN-FREED OR LIKE APPARATUS
    • G07F7/00—Mechanisms actuated by objects other than coins to free or to actuate vending, hiring, coin or paper currency dispensing or refunding apparatus
    • G07F7/02—Mechanisms actuated by objects other than coins to free or to actuate vending, hiring, coin or paper currency dispensing or refunding apparatus by keys or other credit registering devices
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07G—REGISTERING THE RECEIPT OF CASH, VALUABLES, OR TOKENS
    • G07G1/00—Cash registers
    • G07G1/0036—Checkout procedures
    • G07G1/0045—Checkout procedures with a code reader for reading of an identifying code of the article to be registered, e.g. barcode reader or radio-frequency identity [RFID] reader
    • G07G1/0054—Checkout procedures with a code reader for reading of an identifying code of the article to be registered, e.g. barcode reader or radio-frequency identity [RFID] reader with control of supplementary check-parameters, e.g. weight or number of articles
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07G—REGISTERING THE RECEIPT OF CASH, VALUABLES, OR TOKENS
    • G07G1/00—Cash registers
    • G07G1/0036—Checkout procedures
    • G07G1/0045—Checkout procedures with a code reader for reading of an identifying code of the article to be registered, e.g. barcode reader or radio-frequency identity [RFID] reader
    • G07G1/0081—Checkout procedures with a code reader for reading of an identifying code of the article to be registered, e.g. barcode reader or radio-frequency identity [RFID] reader the reader being a portable scanner or data reader

Definitions

  • the present invention relates to retail stores and equipment, and more specifically to a retail checkout system and shopping method.
  • Retail stores typically require customers to funnel through checkout lanes, one person at a time, to pay for the goods and services. This results in the problem that, when a store has an insufficient number of checkout stations or people to man them during any given level of customer activity, customers must line up and wait to complete the sale that results in a transfer of assets.
  • Retail stores employing unattended checkout lanes experience a similar problem. During peak periods of customer demand, customers must line up at a machine that requires tender of payment before access to merchandise or services is allowed.
  • a checkout system characterized by a checkout device transportable by a customer and adapted to be used by the customer to identify and pay for items associated with a shopping transaction, said checkout device including a wireless communication device; and a central computer linked by a communication network with said checkout device.
  • a checkout system in accordance with the invention includes a security system arranged to sense items which have not been identified and purchased.
  • said security system includes scanning means for scanning items, and a marking/unmarking device operative to deactivate security devices on the items when the items are scanned a first time by said scanning means, and operative to reactivate the security devices when the items are scanned a second time by said scanning means.
  • system 10 includes device 11, which includes controller 12, card reader 14, receipt generator 16, scanner 18, marking/unmarking device 20, keypad 22, display 23, and wireless communication device 24.
  • System 10 also includes central computer 26, and security sensor 28.
  • the Device 11 is attached to a shopping cart or trolley 13 or to a basket.
  • the device 11 may be a hand-held, palm-sized or card-sized device that a customer could carry during shopping. It may be provided by the retail establishment or it may be owned by the customer. It is battery-powered.
  • a “retailer” or “retail establishment” or “store” is herein broadly defined to include a store, a vending machine, or other establishment or device, which is in business to exchange goods or services for cash or other tender, and which is open for individual or small quantity consumer sales. Examples include supermarkets, cafeterias, food vending areas, department stores, speciality stores, convenience stores, automobile service stations, discount stores, hardware stores, furniture stores, and other stores where self-service shopping is or could be implemented.
  • Controller 12 is the heart of device 10. It controls operation of components 14-24 and contains memory for storing transaction information.
  • a transaction is initiated by a customer inserting a customer card into the card reader 14.
  • Card reader 14 is used to enter customer information, such as an account number, carried on the customer card.
  • Card reader 14 may be a magnetic stripe reader or a SMART card reader.
  • card reader 14 contains a slot for retaining a customer card securely in place during a transaction.
  • Receipt generator 16 provides a record of the transaction to the customer.
  • receipt generator 16 is a printer.
  • Scanner 18 reads bar code information off merchandise items. The prices of the scanned items are automatically entered and tallied. Scanner 18 may be a laser scanner or a charge-coupled device scanner.
  • Marking/unmarking device 20 disarms security devices which have been placed on merchandise items, and arms security devices on items which have been returned to the shelf.
  • Device 20 may be a magnetic device similar to that found in libraries for checking out books.
  • Keypad 22 includes special function buttons, and may additionally include standard retail terminal keypad keys.
  • the special function buttons may include a "help" button 30 for obtaining visual or aural help information, a "put-back” button 32 for rearming the merchandise security device when an item is returned to a shelf, and a "finished-shopping” button 33 to finalize the transaction.
  • Display 23 is used to display help and other messages, as well as keypad entries.
  • Wireless communication device 24 communicates account information from card reader 14 to central computer 26 and receives a verification signal from central computer 26 representing an authorization for the customer to purchase. Infrared or radio frequency or other frequencies are envisioned by the present invention.
  • the verification signal may be used to activate an indicator 31, such as a light or a speaker, or to display a message on display 23.
  • Wireless communication device 24 may also be used to relay price and inventory information.
  • Connector port 34 facilitates cable connection of device 11 to a personal computer.
  • Central computer 26 communicates with each device 11 and with credit card or signature authorization facilities.
  • Central computer 26 may include a single processor supporting multiple shoppers, or it may include many processors, one for each device 11.
  • Central computer 12 may also be integrated with electronic shelf label systems or merchandise tags containing microprocessors, communications, and memory.
  • Security sensor 28 senses items which have not been scanned by the scanner 18 and unmarked by the device 20 and whose prices have not been included in the final bill, the sensor 28 being arranged to alert the central computer 26 and security personnel.
  • a store-owned device 11 may be accessed by inserting a personal identity card (or charge card or debit card) in card reader 14.
  • controller 12 stores electronic records, such as transaction totals and details, in its memory. Controller 12 may also communicate these and other data to the retail establishment through central computer 26 in an interactive fashion as the customer initiates new events on device 11. During entry and exit, central computer 26 communicates with remote credit card authorization facilities.
  • the customer's card preferably remains in device 11.
  • the customer scans merchandise items before placing them in the shopping cart.
  • marking/unmarking device 20 deactivates security devices on the articles.
  • Indicator 31 may be employed to indicate to the customer that the merchandise item has been properly scanned and that the item's security device has been deactivated. Error conditions and indications of malfunctions may also be provided by indicator 31.
  • marking/unmarking device 20 In order to return an item to the shelf, a customer must activate put-back button 32 and rescan the item. As the customer passes the item across scanner 18, marking/unmarking device 20 reactivates the security device on the item.
  • the security devices are magnetic.
  • the marking/unmarking device 20 is operative to demagnetize the security devices when the items are scanned a first time and to magnetize the security devices when the items are scanned a second time.
  • Controller 12 then signals store personnel through central computer 26.
  • device 11 may communicate with central computer 26 to obtain prices and descriptions and to update inventory numbers. This information may be made available to the customer through display 23 or receipt generator 16.
  • Special goods and services which are not typically capable of being scanned may be recorded using device 11.
  • special tags or catalogues describing these goods and services are scanned by the customer. Order information may be transmitted to store personnel and pickup information may be transmitted back to the customer and displayed. For showroom items, after an item tag is scanned, messages such as "This item is in stock in all the colours described, and can be delivered Thursday. Push the green button to purchase.”, may be displayed or spoken.
  • the customer's shopping activities may be monitored by site-level machines or humans. Special information or advertising messages, which are targeted to a customer's buying history, current purchases, or other file data, may be sent to the customer and displayed during shopping. For example, a customer might normally buy a bottle of wine at a grocery store to go with a steak. If on a current shopping trip, the customer bought a steak, but then walked past the wine display without buying, a message may be displayed or spoken to remind the customer to buy a bottle of wine: "Wouldn't a good bottle of wine go well with your steak?"
  • any shopping list items previously loaded into the device 11 or sent to the retailer via wireless communication device 24 may result in timely messages. For example, messages such as "Don't forget, you wanted a detergent,” may be transmitted to device 11 and displayed or spoken as the shopper inadvertently bypasses the laundry detergent aisle.
  • a transaction is finalized by the customer activating the finished-shopping button 33, transmitting a signal having transaction information to the central computer 26 by the wireless communication device 24 in response to the activation of the button 33, verifying payment, and transmitting a signal to the customer that the transaction is complete.
  • the customer activates the finished-shopping button 33 in a special security area of the retail location, close to an exit, or in an aisle separating different departments. Security is provided by virtue of sensor 28 checking the items gathered by the customer for an item not scanned by the customer. Activation of the finished-shopping button 33 also returns the customer's card and alerts store security personnel that the customer wishes to leave the store.
  • a positive response from the retailer, either aural or visual, indicates a successful transaction. Receipt generator 16 then provides a record of the transaction.
  • system 10 provides a consistent, automated interaction environment between customers and retailer. It also provides additional interaction that might be required or helpful as customers select their purchases.
  • system 10 By avoiding the need for manned queues, system 10 reduces the manpower required to operate many kinds of stores. Thus, operating costs are reduced and low-cost labour shortages cease to be a problem.
  • System 10 has attributes and safeguards which minimize theft, both theft from the retailer and theft from the individual shopper. These attributes stem from the inherent nature of device 11 and from additional features incorporated into system 10 to assist in the security role. For example, attachment of device 11 to any kind of basket, bag, or shopping cart containing goods helps keep those goods secure from theft because the customer would not leave device 11 unattended. The customer either owns or has responsibility for device 11 and would not want to stray too far from device 11 or the card inside it.
  • Theft from the store is minimized by locating sensor 28 at each exit. Knowing that such sensors 28 are in place, a customer would be motivated to scan each item before placing it in the cart. Pressing the finished-shopping button anywhere but in a designated "Exit Area" triggers an alarm.
  • Wireless communication circuit 24 supports crime prevention. It minimizes the chances that device 11 will become a marketable entity, simply by matching against a "hot list" of stolen devices a unique device number sent from each device 11 which enters the store. In a similar fashion, devices 11 which contain stolen charge cards would be detected at customer entry, providing a substantial amount of time for the retailer to act on this information. Finally, exiting the store or its surrounding area with device 11 without activating the finished-shopping button causes an alarm to sound via communicated signals.

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  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Cash Registers Or Receiving Machines (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
EP94303177A 1993-05-03 1994-05-03 Einzelhandel Auszahlsystem und Auszahlvorrichtung dafür Withdrawn EP0623904A1 (de)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US5599893A 1993-05-03 1993-05-03
US55998 1993-05-03

Publications (1)

Publication Number Publication Date
EP0623904A1 true EP0623904A1 (de) 1994-11-09

Family

ID=22001486

Family Applications (1)

Application Number Title Priority Date Filing Date
EP94303177A Withdrawn EP0623904A1 (de) 1993-05-03 1994-05-03 Einzelhandel Auszahlsystem und Auszahlvorrichtung dafür

Country Status (2)

Country Link
EP (1) EP0623904A1 (de)
JP (1) JPH07152964A (de)

Cited By (26)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
FR2746529A1 (fr) * 1996-03-20 1997-09-26 Parienti Raoul Dispositif attache a un chariot de supermarche permettant de supprimer l'attente aux caisses
US5729697A (en) * 1995-04-24 1998-03-17 International Business Machines Corporation Intelligent shopping cart
ES2114483A1 (es) * 1996-03-27 1998-05-16 Fernandez Montoli Francisco J Sistema de lista de compra electronica.
US5870716A (en) * 1994-10-06 1999-02-09 Hitachi, Ltd. Home terminal and shopping system
EP0986035A2 (de) * 1998-09-09 2000-03-15 International Business Machines Corporation Verfahren und Vorrichtungen für ein Warenauszahlsystem
DE19858941A1 (de) * 1998-12-09 2000-06-15 Deutsche Telekom Ag Handgerät zur automatischen Preisanzeige und Preiskalkulation
EP1126421A2 (de) * 2000-02-19 2001-08-22 Hydroclean Retail Maintenance Limited Sicherheitsvorrichtungen
US6484939B1 (en) * 1995-06-06 2002-11-26 Dennis C. Blaeuer Self scanning and check out shopping cart-based electronic advertising system
US6497362B2 (en) * 2001-02-15 2002-12-24 New Check Corporation Method and apparatus for wireless assistance for self-service checkout
WO2003054822A1 (fr) * 2001-12-13 2003-07-03 The Japan Research Institute, Limited Appareil et procede de reglement, chariot de supermarche, et programme incitant l'ordinateur a executer ce procede
US7016862B1 (en) * 1997-02-07 2006-03-21 Ncr Corporation Method for enhancing security and providing assistance in the operation of a self-service checkout terminal
EP1684091A1 (de) * 2000-03-07 2006-07-26 Wherenet Corporation Durch drahtlose Geolokationssysteminfrastruktur ausgeführte Transaktions- und Geschäftsprozesse
ES2279666A1 (es) * 2005-02-03 2007-08-16 Francisco J. Echauri Vizcay Sistema de asistencia electronica a la compra para carros.
WO2007104338A1 (en) * 2006-03-16 2007-09-20 Aida Centre, S.L. Portable device for reading radio frequency identification labels
US7477149B2 (en) 2006-06-30 2009-01-13 International Business Machines Corporation Security system for inventory
US7868763B2 (en) 2006-06-30 2011-01-11 International Business Machines Corporation Design structure for security system for inventory
US7974889B2 (en) 2007-10-19 2011-07-05 Raimbeault Sean M Social networking interactive shopping system
CN104091398A (zh) * 2014-06-24 2014-10-08 无锡特邦商业设备制造有限公司 用于大型商场的自助结账系统
EP3079114A1 (de) * 2015-04-09 2016-10-12 Saeed Hamed AlDahbaj Checkout-system für den einzelhandel
US9727604B2 (en) 2006-03-10 2017-08-08 International Business Machines Corporation Generating code for an integrated data system
WO2019010209A1 (en) 2017-07-07 2019-01-10 Visa International Service Association SYSTEM AND METHOD FOR ACHIEVING STORE TRANSACTIONS USING A MOBILE COMPUTING DEVICE
US10380390B2 (en) 2017-01-26 2019-08-13 Walmart Apollo, Llc Shopping cart with an RFID interface and associated systems and methods
CN110232791A (zh) * 2018-03-05 2019-09-13 东芝泰格有限公司 符号读取装置及控制方法、计算机可读存储介质、设备
US10445791B2 (en) 2016-09-08 2019-10-15 Walmart Apollo, Llc Systems and methods for autonomous assistance and routing
US10565408B2 (en) 2017-01-26 2020-02-18 Walmart Apollo, Llc Shopping cart with an RFID interface and associated systems and methods
ES2946633A1 (es) * 2023-06-29 2023-07-21 Ear Aplicaciones Electronicas Sl Desactivador de etiquetas antihurto

Families Citing this family (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP3708778B2 (ja) * 2000-02-02 2005-10-19 日本電信電話株式会社 商品販売方法および装置と商品販売プログラムを記録した記録媒体
JP4413377B2 (ja) * 2000-05-31 2010-02-10 大成建設株式会社 セルフ精算システム及びタグ

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US4071740A (en) * 1976-05-26 1978-01-31 Paul Gogulski Mobile automated shopping system
FR2555339A1 (fr) * 1983-09-01 1985-05-24 Barbieux Pierre Chaine de distribution amelioree concernant plus specialement la vente au detail type " libre-service ", notamment dans les magasins dits " grande surface " ou similaires
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FR2645299A1 (fr) * 1989-03-28 1990-10-05 Wanang Justin Gestion et planification des transferts des donnees en codes barres optiques
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US4071740A (en) * 1976-05-26 1978-01-31 Paul Gogulski Mobile automated shopping system
FR2555339A1 (fr) * 1983-09-01 1985-05-24 Barbieux Pierre Chaine de distribution amelioree concernant plus specialement la vente au detail type " libre-service ", notamment dans les magasins dits " grande surface " ou similaires
WO1990000785A1 (fr) * 1988-07-13 1990-01-25 Actron S.A. Caisse automatique
FR2645299A1 (fr) * 1989-03-28 1990-10-05 Wanang Justin Gestion et planification des transferts des donnees en codes barres optiques
WO1990016051A1 (fr) * 1989-06-14 1990-12-27 Pierre Raimbault Procede et dispositif de comptabilisation et de controle d'articles
WO1993006564A1 (en) * 1991-09-27 1993-04-01 Khyber Technologies Corporation Integrated portable device for point of sale transactions

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"Des Marchés à Saisir : PLUS DE MANIPULATION NI D'ATTENTE AUX CAISSES DES SUPERMARCHÉS.", SCIENCE & VIE, no. 884, May 1991 (1991-05-01), PARIS - FR, pages 126, XP000121538 *

Cited By (36)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5870716A (en) * 1994-10-06 1999-02-09 Hitachi, Ltd. Home terminal and shopping system
US5729697A (en) * 1995-04-24 1998-03-17 International Business Machines Corporation Intelligent shopping cart
US6032127A (en) * 1995-04-24 2000-02-29 Intermec Ip Corp. Intelligent shopping cart
US6484939B1 (en) * 1995-06-06 2002-11-26 Dennis C. Blaeuer Self scanning and check out shopping cart-based electronic advertising system
FR2746529A1 (fr) * 1996-03-20 1997-09-26 Parienti Raoul Dispositif attache a un chariot de supermarche permettant de supprimer l'attente aux caisses
ES2114483A1 (es) * 1996-03-27 1998-05-16 Fernandez Montoli Francisco J Sistema de lista de compra electronica.
US7016862B1 (en) * 1997-02-07 2006-03-21 Ncr Corporation Method for enhancing security and providing assistance in the operation of a self-service checkout terminal
EP0986035A3 (de) * 1998-09-09 2003-11-12 International Business Machines Corporation Verfahren und Vorrichtungen für ein Warenauszahlsystem
EP0986035A2 (de) * 1998-09-09 2000-03-15 International Business Machines Corporation Verfahren und Vorrichtungen für ein Warenauszahlsystem
DE19858941A1 (de) * 1998-12-09 2000-06-15 Deutsche Telekom Ag Handgerät zur automatischen Preisanzeige und Preiskalkulation
EP1126421A3 (de) * 2000-02-19 2001-12-19 Hydroclean Retail Maintenance Limited Sicherheitsvorrichtungen
EP1126421A2 (de) * 2000-02-19 2001-08-22 Hydroclean Retail Maintenance Limited Sicherheitsvorrichtungen
EP1684091A1 (de) * 2000-03-07 2006-07-26 Wherenet Corporation Durch drahtlose Geolokationssysteminfrastruktur ausgeführte Transaktions- und Geschäftsprozesse
US6497362B2 (en) * 2001-02-15 2002-12-24 New Check Corporation Method and apparatus for wireless assistance for self-service checkout
WO2003054822A1 (fr) * 2001-12-13 2003-07-03 The Japan Research Institute, Limited Appareil et procede de reglement, chariot de supermarche, et programme incitant l'ordinateur a executer ce procede
US7953606B2 (en) 2001-12-13 2011-05-31 The Japan Research Institute, Limited Checkout apparatus, shopping cart, checkout method, and program for causing computer to execute the method
ES2279666A1 (es) * 2005-02-03 2007-08-16 Francisco J. Echauri Vizcay Sistema de asistencia electronica a la compra para carros.
US9727604B2 (en) 2006-03-10 2017-08-08 International Business Machines Corporation Generating code for an integrated data system
WO2007104338A1 (en) * 2006-03-16 2007-09-20 Aida Centre, S.L. Portable device for reading radio frequency identification labels
US7808388B2 (en) 2006-06-30 2010-10-05 International Business Machines Corporation Security system for inventory
US7868763B2 (en) 2006-06-30 2011-01-11 International Business Machines Corporation Design structure for security system for inventory
US8120468B2 (en) 2006-06-30 2012-02-21 International Business Machines Corporation Security system for inventory
US7477149B2 (en) 2006-06-30 2009-01-13 International Business Machines Corporation Security system for inventory
US7974889B2 (en) 2007-10-19 2011-07-05 Raimbeault Sean M Social networking interactive shopping system
CN104091398A (zh) * 2014-06-24 2014-10-08 无锡特邦商业设备制造有限公司 用于大型商场的自助结账系统
EP3079114A1 (de) * 2015-04-09 2016-10-12 Saeed Hamed AlDahbaj Checkout-system für den einzelhandel
US9773386B2 (en) 2015-04-09 2017-09-26 Saeed Hamed ALDAHBAJ Checkout-system for retail
US10445791B2 (en) 2016-09-08 2019-10-15 Walmart Apollo, Llc Systems and methods for autonomous assistance and routing
US10380390B2 (en) 2017-01-26 2019-08-13 Walmart Apollo, Llc Shopping cart with an RFID interface and associated systems and methods
US10565408B2 (en) 2017-01-26 2020-02-18 Walmart Apollo, Llc Shopping cart with an RFID interface and associated systems and methods
WO2019010209A1 (en) 2017-07-07 2019-01-10 Visa International Service Association SYSTEM AND METHOD FOR ACHIEVING STORE TRANSACTIONS USING A MOBILE COMPUTING DEVICE
EP3649597A4 (de) * 2017-07-07 2020-06-03 Visa International Service Association System und verfahren zum komplettieren von transaktionen im laden unter verwendung einer mobilen rechenvorrichtung
US11127068B2 (en) 2017-07-07 2021-09-21 Visa International Service Association System and method for completing in-store transactions using a mobile computing device
CN110232791A (zh) * 2018-03-05 2019-09-13 东芝泰格有限公司 符号读取装置及控制方法、计算机可读存储介质、设备
CN110232791B (zh) * 2018-03-05 2021-09-28 东芝泰格有限公司 符号读取装置及控制方法、计算机可读存储介质、设备
ES2946633A1 (es) * 2023-06-29 2023-07-21 Ear Aplicaciones Electronicas Sl Desactivador de etiquetas antihurto

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