DE69916061D1 - Personalisierte Informationsverarbeitungsschaltung - Google Patents

Personalisierte Informationsverarbeitungsschaltung

Info

Publication number
DE69916061D1
DE69916061D1 DE69916061T DE69916061T DE69916061D1 DE 69916061 D1 DE69916061 D1 DE 69916061D1 DE 69916061 T DE69916061 T DE 69916061T DE 69916061 T DE69916061 T DE 69916061T DE 69916061 D1 DE69916061 D1 DE 69916061D1
Authority
DE
Germany
Prior art keywords
information processing
processing circuit
personalized information
memory
speech
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Expired - Lifetime
Application number
DE69916061T
Other languages
English (en)
Other versions
DE69916061T2 (de
Inventor
Kommer Robert Van
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Swisscom AG
Original Assignee
Swisscom AG
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Swisscom AG filed Critical Swisscom AG
Application granted granted Critical
Publication of DE69916061D1 publication Critical patent/DE69916061D1/de
Publication of DE69916061T2 publication Critical patent/DE69916061T2/de
Anticipated expiration legal-status Critical
Expired - Lifetime legal-status Critical Current

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M1/00—Substation equipment, e.g. for use by subscribers
    • H04M1/57—Arrangements for indicating or recording the number of the calling subscriber at the called subscriber's set
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2201/00—Electronic components, circuits, software, systems or apparatus used in telephone systems
    • H04M2201/40—Electronic components, circuits, software, systems or apparatus used in telephone systems using speech recognition
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2203/00—Aspects of automatic or semi-automatic exchanges
    • H04M2203/25—Aspects of automatic or semi-automatic exchanges related to user interface aspects of the telephonic communication service
    • H04M2203/251—Aspects of automatic or semi-automatic exchanges related to user interface aspects of the telephonic communication service where a voice mode or a visual mode can be used interchangeably
    • H04M2203/253—Aspects of automatic or semi-automatic exchanges related to user interface aspects of the telephonic communication service where a voice mode or a visual mode can be used interchangeably where a visual mode is used instead of a voice mode
    • H04M2203/254—Aspects of automatic or semi-automatic exchanges related to user interface aspects of the telephonic communication service where a voice mode or a visual mode can be used interchangeably where a visual mode is used instead of a voice mode where the visual mode comprises menus
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2203/00—Aspects of automatic or semi-automatic exchanges
    • H04M2203/25—Aspects of automatic or semi-automatic exchanges related to user interface aspects of the telephonic communication service
    • H04M2203/255—Aspects of automatic or semi-automatic exchanges related to user interface aspects of the telephonic communication service comprising a personalized user interface
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2203/00—Aspects of automatic or semi-automatic exchanges
    • H04M2203/35—Aspects of automatic or semi-automatic exchanges related to information services provided via a voice call
    • H04M2203/355—Interactive dialogue design tools, features or methods
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/38—Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections
    • H04M3/382—Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections using authorisation codes or passwords
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M7/00—Arrangements for interconnection between switching centres
    • H04M7/12—Arrangements for interconnection between switching centres for working between exchanges having different types of switching equipment, e.g. power-driven and step by step or decimal and non-decimal

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Telephonic Communication Services (AREA)
  • Exchange Systems With Centralized Control (AREA)
  • Sub-Exchange Stations And Push- Button Telephones (AREA)
  • Circuits Of Receivers In General (AREA)
  • Communication Control (AREA)
DE69916061T 1999-09-29 1999-09-29 Personalisierte Informationsverarbeitungsschaltung Expired - Lifetime DE69916061T2 (de)

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
EP99810885A EP1089534B1 (de) 1999-09-29 1999-09-29 Personalisierte Informationsverarbeitungsschaltung

Publications (2)

Publication Number Publication Date
DE69916061D1 true DE69916061D1 (de) 2004-05-06
DE69916061T2 DE69916061T2 (de) 2004-12-30

Family

ID=8243059

Family Applications (1)

Application Number Title Priority Date Filing Date
DE69916061T Expired - Lifetime DE69916061T2 (de) 1999-09-29 1999-09-29 Personalisierte Informationsverarbeitungsschaltung

Country Status (3)

Country Link
EP (1) EP1089534B1 (de)
AT (1) ATE263465T1 (de)
DE (1) DE69916061T2 (de)

Family Cites Families (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5583922A (en) * 1990-09-27 1996-12-10 Radish Communication Systems, Inc. Telecommunication system for automatic switching between voice and visual data communications using forms
US5255305A (en) * 1990-11-01 1993-10-19 Voiceplex Corporation Integrated voice processing system
CA2111652A1 (en) * 1992-12-28 1994-06-29 Myra Ann Hambleton Voice response script generator system and method
US5873064A (en) * 1996-11-08 1999-02-16 International Business Machines Corporation Multi-action voice macro method
GB2329549A (en) * 1997-09-19 1999-03-24 Ibm Voice processing system

Also Published As

Publication number Publication date
EP1089534A1 (de) 2001-04-04
EP1089534B1 (de) 2004-03-31
DE69916061T2 (de) 2004-12-30
ATE263465T1 (de) 2004-04-15

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Legal Events

Date Code Title Description
8364 No opposition during term of opposition