DE10220942A1 - Method and arrangement for automatic mediation between providers and inquirers, in particular for (contract) mediation between real estate providers and seekers as well as a corresponding computer program product and a corresponding computer-readable storage medium - Google Patents

Abstract

The invention describes a method and an arrangement for automatic mediation between providers and inquirers, in particular for (contract) mediation between real estate providers and seekers, as well as a corresponding computer program product and a corresponding computer-readable storage medium, which are in particular for the provision of a virtual information and Trading place for real estate on the Internet can be used, possibly connected with the offer of peripheral or complementary products, services and / or information. DOLLAR A For this it is proposed to carry out an automated and standardized property value determination, comparison, processing and / or mediation between providers and customers, in particular a (contract) comparison and / or mediation between real estate, house, insurance, financing providers and prospective customers , This ensures the "free tradability" of these processes and the processing of the resulting tasks is structured in such a way that they are carried out in different cycles adapted to the respective requirements, with the processing of subtasks of the process being carried out by specialists. In addition, the assurance of quality standards is guaranteed. DOLLAR A The transaction processing includes a role assignment for the respective agent (broker) as well as the assignment of time and processing stamps to each transaction. The objects are automatically ...

Description

The invention relates to a method and an arrangement for automatic mediation between providers and Inquirers, especially for (contract) mediation between real estate providers and seekers as well as a corresponding computer program product and a corresponding computer-readable storage medium, which especially for the provision of a virtual Information and trading center for real estate in Internet can be used, if necessary combined with the offer of peripheral or complementary Products, services and / or information.

In the conventional methods, there are several Brokers allows their properties to be shared Enter database. Everyone is alone for data maintenance responsible. There are no time cycles within whose records or events on their Processing status checked and there is none Automatic data synchronization. Shared databases, the information about those interested in the objects included, are completely missing. Nor is it Possibility of evaluation and / or automatic Comparison of the data (object versus prospect data) available.

Are already in the field of the subject matter of the invention Known solutions. Systems already exist in the Internet, which it brokers or broker associations enable to work together. For example to the broker portal of "re-dat.net", the z. B. about the page "www.immobrink.de" is available which realizes such a system.

If a prospect logs in via the page of one of the such a portal - for example, that System of the redat.net serve - brokers involved in the database and finds something interesting for him Object, there is a corresponding link to the page the offering broker switched.

The real estate agent will receive an email in the he is informed that a customer is Object interested. Has the prospect over the Another broker's site registered in the system logged in, the broker offering this will also be logged communicated. The next step is then coordinated between the two brokers. By whom, in what form and in what times the object and the Customer support is not defined. Searches A real estate agent with certain property data must he manually "browse" the systems or send an email send to other brokers to inquire - even those involved in such a portal Estate agents.

Other real estate databases such as the "Deutsche Immobilienbörse.de", "Immoscout24.de" and "Wohnfinder.de" are in their presentation and use related to the print media. Here are - paired with a search engine - ad slots provided.

With these systems, a prospect logs into one of these databases and finds one for him interesting object, there is usually only a corresponding object Link to the page of the offering broker.

The task to be solved by the invention is a method and an arrangement for automatic mediation between providers and Inquirers, especially for (contract) mediation between real estate providers and seekers as well as a corresponding computer program product and a corresponding computer-readable storage medium to provide through which the above Disadvantages are fixed and in particular one automated, standardized process of Mediation processes enabled and additionally the securing of Quality standards is guaranteed.

This object is achieved by the Features in the characterizing part of claims 1, 32, 33 and 34 in cooperation with the features in Generic term. Appropriate configurations of the invention are included in the subclaims.

A particular advantage of the automatic method Mediation between providers and customers, especially for (contract) mediation between Real estate providers and seekers is that at least one data processing device on which at least one for storing offer, Suitable for demand and / or processor data records Database and a computer program are implemented, Supply, demand and / or processor records via means for data entry into the database (s) be entered, supply or demand records at the entry in the (a) database and / or after Assignment of an engineer data record to this Offer or demand data set by the Computer program a time stamp (timestamp) and / or information to the processing status of the offer or Demand data record (processing stamp) assigned and this Data is stored in the database (s) Computer program based on the entered and / or assigned data of an offer or Demand record automatically for processing this Additional data required and determined from this, assigned to this data record, Qualification, processing and / or Assessment requirements created comprehensive processing requirements, records provided with a processor record, in If processing requirements exist together with those created by the computer program Editing requests, the (s) by the agent record designated processor (s) for processing automatically transmitted or to this processor (s) be made accessible, the processing of the Processing requirements by entering the supplementary data in the (a) database by processor, provider and / or Inquirer takes place after fulfillment of the Qualification requirements one in the (one) database entered offer or demand record Evaluation of this data set and / or a Database query for conveyable demand or Offer data records are made according to predefinable criteria, at least part of the results of the assessment and / or the database query to processors, providers and / or Automatically transmitted to the inquirer and / or the level of fulfillment of the Processing requirements according to predefinable periods automatically evaluated by the computer program after mediation or upon fulfillment predeterminable termination criteria the associated offer and / or demand records in the database marked accordingly or deleted from the database.

An arrangement for automatic mediation between Suppliers and inquirers, especially for (Contract) mediation between real estate providers and -searcher is advantageously set up so that it comprises at least one processor which is such is (are) set up that a method for automatic mediation between providers and Inquirers, especially for (contract) mediation feasible between real estate providers and seekers is, the mediation the process steps according to any one of claims 1 to 31.

A computer program product for automatic Mediation between providers and inquirers, in particular for (contract) mediation between real estate providers and seekers, includes a computer readable Storage medium on which a program is stored that it allows a computer after it is in memory the computer has been loaded, a method for automatic mediation between providers and Inquirers, especially for (contract) mediation between real estate providers and seekers perform, the mediation the procedural steps according to any one of claims 1 to 31.

To automatically mediate between providers and Inquirers, especially a (contract) mediation between real estate providers and seekers to perform, is advantageously a computer readable Storage medium used on which a program is saved, which enables a computer after it has been loaded into the computer's memory Procedure for automatic mediation between Providers and inquirers, especially for (contract) Mediation between real estate providers and seekers perform, the mediation the Method steps according to one of claims 1 to 31.

Another advantage of the method according to the invention is that access to the Data processing device (s) enabled via data networks becomes. In many ways, it turns out to be handy if access through web pages from at that Process involved processors is possible.

It also proves advantageous that the Holders of for access to the Data processing device (s) usable web pages Identifying engineer records in the (one) database are saved.

In a preferred embodiment of the The method according to the invention provides that a Web page entered in the database Record a the owner of the used for data entry Characteristic data record of the website and / or an automatically determined according to predefinable criteria Assigned agent record.

Another advantageous embodiment of the The inventive method is that for data entry automatically generated data entry masks to be provided.

In the automatic attendant procedure between providers and inquirers it turns out to be advantageous that the data entry automatically generated data entry masks specifically the input of Acquisition data and / or verification data and / or Qualification dates and / or assessment dates and / or Processing data and / or post-processing data are used. This ensures optimal use of the process allows the capture and / or description a property by parcel, residential and / or Commercial plant, building, part of the building, residential and / or Commercial unit and / or space is staggered and by which Computer program automatically the corresponding required quantity and quality of the data entry masks to be provided.

For entering large amounts of data a preferred embodiment of the invention Procedures data entry masks are available for Offline processing on the client computer can be downloaded. For this, in particular Data entry masks are provided, which for input several business transactions are suitable.

It also proves to be advantageous that when entering of data and / or supplementary data for an offer and / or demand data record automatically that of the associated time and / or Processing stamp is updated and saved.

Another advantage of the method according to the invention consists of a - by agent record an offer or demand record - assigned Editor of the computer program about - from him (the Processor) - processing requirements to be met, about deadlines and / or about the consequences Failure to meet processing requirements within given deadlines.

It also proves advantageous that at Failure to meet the machining requirements of the identifying relevant processor Engineer data record automatically by the computer program marked, implemented in rank and / or from the Database (e.g. the "Agent (broker) proposal list") is deleted. In this case, the identifying relevant processor Processor data record automatically from the offer and / or Demand data record separately, and / or the offer and / or demand data record in a recording, Evidence, qualification or processing pool saved. One in one of the pools mentioned (intermediate) stored data record is stored in the inventive method automatically a new one Agents or brokers suggested, and therefore longer Interruptions in order processing avoided. A preferred embodiment of the invention The procedure therefore provides that a bidder or inquirers from the computer program automatically a new processor is proposed if the previous editors Processor data set marked by the computer program, ranked implemented and / or from the database ("processor (Broker) proposal list ") was deleted or if the supply and / or demand data record in one Acquisition, proof, qualification or Processing pool is located.

It also proves to be advantageous that after the Entry of predefinable minimum data by the Computer program automatically exposes and / or Draft offers are created.

Another advantage of the method according to the invention consists of the fact that after entering predeterminable Minimum data automatically by the computer program Draft contracts based on model contracts to be created.

It also proves advantageous that for Update the records and / or a day-by-day Evaluate a query from external databases he follows.

Another advantage of the method according to the invention is that an assessment of records, however, no database query for employable Demand or supply records are made.

In addition, it proves advantageous that the data obtained automatically for the evaluation Rental income and / or additional costs and / or Depreciation in old age and / or property interest and / or include many other criteria if necessary. Likewise, it proves advantageous that automatically a calculation of remuneration claims of the processor takes place, whereby the remuneration claims from Commission claims, service claims and / or Claims for damages exist.

It is also to be regarded as advantageous that at least part of the mediation carried out Activities logged and in the (one) database is saved.

In a further preferred embodiment of the The method according to the invention provides that after a placement and / or after the termination of a Mediation attempt automatically by the Computer program for post-processing Data is collected, which is advantageously for the purpose of Quality assurance excluding the (the) at the Mediation or the mediation attempt involved Processor (s) is carried out. Quality assurance is supported by a random number generator for the selection of the processor (s) of the Post-processing data collection used becomes.

In addition, it proves to be an advantage that the in the (a) database stored logs of the Computer system can be evaluated.

It is also advantageous that an additional complementary products, services and / or information comprehensive database is provided.

In the presence of such, complementary products, Comprehensive services and / or information In a preferred embodiment of the database inventive method provided that after the Entry of predefinable minimum data by the Computer program automatically compares the database with the the supplementary products, services and / or Comprehensive information is done and through the computer program automatically offers for complementary products, services and / or information created and / or compared and the corresponding Customer transmitted and / or provided for him become.

• - Durch die Standardisierung und Automatisierung fast aller bei dem erfindungsgemäßen Verfahren zur automatischen Bewertung und/oder (Vertrags-)Vermittlung zwischen Immobilienanbietern und -interessenten ablaufenden Prozesse ist die freie und schnelle Händelbarkeit der Objekt-, Kunden-, Produkt- und/oder Leistungsdaten mit größtmöglichen Such- und Vergleichsmöglichkeiten sowie Sicherheits- und Qualitätsstandards gewährleistet.
• - Immobilienanbieter und -interessenten benötigen nur einen Ansprechpartner. Ihre Interessen hingegen werden von allen am System beteiligten Bearbeitern vertreten. Dadurch ist eine breite Streuung - mit immer den gleichen Daten - und somit die schnelle Umsetzung gewährleistet, ohne das Objekt "kaputt zu bieten" oder den (die) Interessenten, z. B. mit nicht vergleichbaren Angeboten, zu überfordern.
• - Erfahrungsgemäß werden Immobilienangebote und -nachfragen regional abgearbeitet. Die Anbieter und Nachfragenden bzw. Interessenten aus anderen Regionen sind durch die Erfindung nicht mehr auf einen fremden Bearbeiter angewiesen und können ihren Ansprechpartner (Bearbeiter) in ihrer Nähe - z. B. auch aus dem bisherigen "Betreuerkreis" wählen. Dadurch werden unnötige Wege und damit verbundene Kosten, Zeitverluste sowie Mißverständnisse und/oder Vertrauensbarrieren vermieden.
• - Alle Angebote, Bewertungen und Nachfragen sind tagaktuell und von fast jedem Punkt der Erde aus abruf- und bearbeitbar. Voraussetzung ist lediglich eine gesicherte Verbindung zum Speichermedium, eine entsprechend konfigurierte Schnittstelle sowie die erforderliche Hardware (ebenfalls entsprechend konfiguriert).
• - Die Auftraggeber erhalten auf Wunsch innerhalb eines - vorteilhafterweise mit ihnen abgestimmten - Zeitzyklus (z. B. sieben Tagen) automatisch oder durch sie jederzeit manuell abrufbar alle Informationen über den aktuellen Bearbeitungsstand Ihres Auftrages und/oder gezielte und marktorientierte Beratungen, Informationen und/oder ergänzende Angebote, die ihnen im Bedarfsfall auch durch Spezialisten erbracht werden.
• - Es kann automatisch ein ständiger Abgleich zwischen der Anbieter- und Interessentendatendank und den Leistungskriterien der ergänzenden Produkte, Informationen und Leistungen erfolgen. Somit ist der aktuelle Marktüberblick für alle, die das System entsprechend nutzen, gesichert. Ganz egal ob es sich um die Angebotsmenge gleichwertiger Immobilien sowie deren Preise, um einen tagaktuellen Mietspiegel, um die aktuellen Bodenrichtwerte, um Finanzierungsleistungen, Versicherungen und/oder Hauspreise, . . . usw. handelt.
• - Jedem Kunden steht ein - auf seine Bedürfnisse hin - maßgeschneidertes Gesamtpaket, auf der Grundlage der Erfahrungen und Arbeitsgeschwindigkeit der jeweiligen Bearbeiter und/oder Spezialisten - bei der Nutzung nur eines Ansprechpartners -, zur Verfügung.
• - Die jeweiligen Bearbeiter können in kürzerer Zeit mehr Kunden - und diese darüber hinaus qualitativ besser - betreuen. Bedingt dadurch, sind (ist) sie (er) in der Lage, höhere Erträgen zu erwirtschaften und dadurch ihre (seine) Leistungen preiswerter anzubieten.

For the group of real estate providers and prospective customers, the invention has the following advantages in particular:

• - Through the standardization and automation of almost all of the processes taking place in the inventive method for automatic valuation and / or (contract) mediation between real estate providers and prospective buyers, the free and quick tradability of the object, customer, product and / or performance data is included guarantees the greatest possible search and comparison options as well as safety and quality standards.
• - Real estate providers and prospective buyers only need one contact person. Your interests, on the other hand, are represented by all processors involved in the system. This ensures a wide distribution - always with the same data - and thus rapid implementation without "breaking the property" or giving interested parties (e.g. B. with comparable offers to overwhelm.
• - Experience has shown that real estate offers and demands are processed regionally. Owing to the invention, the providers and inquirers or interested parties from other regions are no longer dependent on a third-party processor and can find their contact person (processor) in their area - e.g. B. also choose from the previous "supervisor group". This avoids unnecessary paths and the associated costs, wasted time, misunderstandings and / or barriers to trust.
• - All offers, evaluations and inquiries are up-to-date and can be called up and edited from almost every point on earth. The only requirement is a secure connection to the storage medium, an appropriately configured interface and the required hardware (also configured accordingly).
• - On request, the client can receive all information about the current processing status of your order and / or targeted and market-oriented advice, information and / or within a - advantageously coordinated - time cycle (e.g. seven days) automatically or through them at any time supplementary offers, which are also provided by specialists if necessary.
• - A constant comparison between the provider and prospect data and the performance criteria of the complementary products, information and services can take place automatically. This ensures the current market overview for everyone who uses the system accordingly. Regardless of whether it is the quantity of offers of equivalent properties and their prices, a daily rent index, the current land values, financing services, insurance and / or house prices,. , , etc. acts.
• - Each customer has a complete package tailored to his needs, based on the experience and speed of work of the respective processor and / or specialist - if only one contact person is used.
• - The respective processor can look after more customers in a shorter period of time - and also better quality. As a result, they are able to generate higher yields and thereby offer their services more cheaply.

• - Bei einmaliger Eingabe der von dem erfindungsgemäßen Computerprogramm geforderten, seine Immobilie beschreibenden Mindestdaten ist er in der Lage, die Wertstellung dieser Immobilie am Markt zu überprüfen. Die erforderlichen Grunddaten sind speicherbar.
• - Zu einer taggenauen Bewertung müssen dann nur noch die variablen Daten, wie z. B. durchgeführte Instandhaltungen, Instandsetzungen und/oder Modernisierungen, Angaben zu den aktuellen Mietverträgen o. ä., aktualisiert werden.
• - Regelmäßige Datenpflege schützt vor Fehleinschätzungen, die in gewissen Zeiten verstärkt aufgetreten sind, und damit verbundenen Pleiten, Kursverlusten und/oder Haushaltslöchern.
• - Erforderlichenfalls ist ein schnellerer Abverkauf und/oder einfachere Kreditierung bzw. Nachkreditierung möglich.
• - Die Gefahr einer eventuellen Zwangsversteigerung und damit verbundenen Belastungen werden gemindert. Somit sind Eigentümer, Nutzer (Mieter und/oder Pächter) dieser und/oder anderer Immobilien - der gleichen Eigentümer, Kreditnehmer und/oder Gläubiger - besser abgesichert.

The following aspects are to be regarded as advantages of the invention for property owners, owners and users:

• If the minimum data required by the computer program according to the invention and describing his property is entered once, he is able to check the value of this property on the market. The necessary basic data can be saved.
• - For a day-by-day evaluation, only the variable data, such as B. carried out maintenance, repairs and / or modernizations, information on the current rental contracts or the like, updated.
• - Regular data maintenance protects against incorrect assessments, which have increased in certain times, and the associated bankruptcies, price losses and / or budget deficits.
• - If necessary, a faster sale and / or easier credit or re-accreditation is possible.
• - The risk of a possible foreclosure and the associated burdens are reduced. This means that owners, users (tenants and / or tenants) of these and / or other properties - the same owners, borrowers and / or creditors - are better protected.

• - Der Bearbeiter (Makler) verfügt über die gesamte Palette der Angebote, der Nachfrager (Interessenten) und der ergänzenden Produkte, Informationen und Leistungen. Diese sind durch das Computerprogramm stets aufeinander abgeglichen und stellen sich seinem (seinen) Kunden gegenüber als sein eigenes Leistungsspektrum dar. Er behält seine eigene Identität, da in jedem Falle er als Ansprechpartner (Bearbeiter/Makler) fungiert und die Datenein- und/oder -ausgabe seinen Kunden gegenüber unter seinem Layout erfolgen kann.
• - Er kann Teile seines Leistungsangebotes abwählen und von darauf spezialisierten Bearbeitern erledigen lassen, ohne Angst haben zu müssen, seinen durch ihn erarbeiteten Kunden-, Provisions- und/oder Leistungsanspruch zu verlieren. Dadurch wird - bei höchster Sicherheit - ein hervorragender Quantitätsstandard gewährleistet und der Qualitätsstandard erhöht, die Abwicklung wird ohne zeitliche Verzögerungen abgearbeitet, "Schubladenkunden, -angebote und/oder -objekte" werden vermieden.
• - Er bleibt stets Hauptansprechpartner des Kunden und wird vorteilhafterweise auch über jede "Bewegung" innerhalb der Abarbeitung des Kundenauftrages (automatisch und/oder manuell abrufbar) von dem das erfindungsgemäße Verfahren steuernden Computerprogramm unterrichtet.
• - Dadurch, daß die Objekt- und Interessentendaten immer einem vorgegebenen "Standard-Format" unterliegen, ist ein freier Datenaustausch und/oder -abgleich zwischen den Datenbanken gewährleistet. Die Abgleichung der Datenbanken, die Expose- und Angebotserstellung, sowie die Benachrichtigungen, die Weiterleitung von Protokollen und/oder Terminvorschlägen erfolgen vorteilhafterweise innerhalb des erfindungsgemäßen Verfahrens (gesteuert durch das Computerprogramm) automatisch.
• - Da der "Fachmakler" seine Kompetenzen z. B. bei der Objektqualifizierung und/oder weitergehenden Betreuung der Kunden bis zur Herbeiführung des Geschäftsabschlusses gegenüber einem "nur" akquirierenden Berater voll ausspielen kann, sinken seine Werbekosten, und seine Auslastung steigt.
• - Der "nur" akquirierenden Berater (z. B. Versicherungsvertreter, Finanz- oder Wirtschaftsberater) kann ohne sein Geschäftsfeld und/oder Kundenkreis zu vernachlässigen und/oder groß erweitern zu müssen seine Einnahmen erhöhen.
• - Der Bearbeiter bzw. Makler kann in kürzerer Zeit mehr Kunden - und diese qualitativ besser - betreuen. Bedingt dadurch wird er höhere Erträge erzielen und somit in die Lage versetzt, seine Leistungen preiswerter anbieten zu können. Dieses führt wiederum zu einer höheren Beauftragung und größeren Kundenzufriedenheit.
• - Die Objekt- und Interessentenakquise und -bearbeitung kann ohne größeren zusätzlichen Aufwand weltweit erfolgen. Somit sind - unabhängig von der Größe des jeweiligen Bearbeiter- bzw. Maklerunternehmens - die Vorteile des Web voll nutzbar.

Advantages for agents (brokers) are:

• - The agent (broker) has the entire range of offers, the customer (interested parties) and the supplementary products, information and services. These are always matched to one another by the computer program and present themselves to their customers as their own range of services. He retains his own identity, since in any case he acts as a contact person (agent / broker) and the data input and / or - can be issued to his customers under his layout.
• - He can deselect parts of his range of services and have them processed by specialized processors without having to be afraid of losing the customer, commission and / or service entitlement he has developed. This ensures - with maximum security - an excellent quantity standard and the quality standard is increased, the processing is carried out without delays, "drawer customers, offers and / or objects" are avoided.
• - He always remains the main contact partner of the customer and is advantageously also informed of every "movement" within the processing of the customer order (automatically and / or manually retrievable) by the computer program controlling the method according to the invention.
• - Because the object and prospect data are always subject to a predetermined "standard format", free data exchange and / or synchronization between the databases is guaranteed. The comparison of the databases, the preparation of the proposal and the offer, as well as the notifications, the forwarding of protocols and / or suggested dates are advantageously carried out automatically within the method according to the invention (controlled by the computer program).
• - Since the "specialist broker" uses his skills e.g. B. in the object qualification and / or further support of the customers until the conclusion of the business deal with an "only" acquiring consultant, his advertising costs decrease and his occupancy increases.
• - The "only" acquiring consultant (e.g. insurance agent, financial or business consultant) can increase his income without neglecting his business field and / or clientele and / or having to expand it significantly.
• - The agent or broker can look after more customers - and their quality better - in less time. As a result, he will achieve higher yields and will thus be able to offer his services more cheaply. This in turn leads to higher orders and greater customer satisfaction.
• - Object and prospect acquisition and processing can be done worldwide without major additional effort. Thus, regardless of the size of the respective agent or broker company, the advantages of the web can be fully used.

• - Produkt-, Informations- und Leistungsanbieter erhalten einen besseren Marktüberblick und können ihre Produkte, Informationen und Leistungen schneller und besser auf die bestehenden Bedürfnisse des jeweils zu bedienenden Regionalmarktes abstimmen.
• - Durch die Standardisierung und Automatisierung fast aller in dem erfindungsgemäßen Verfahren ablaufenden Prozesse ist die "freie und schnelle Händelbarkeit der Objekt-, Kunden-, Produkt-, Informations- und Leistungsdaten gewährleistet, wobei ein hervorragender Sicherheits- und größtmöglicher Qualitäts-, Quantitäts- und Informationsstandard eingehalten und erreicht wird.
• - Zukünftige Immobilienobjekte und -projekte können schnell und zuverlässig - auch bereits im Vorfeld - bewertet und "marktgerecht" analysiert, geplant und vermarktet werden. Dadurch werden große Marktanpassungssprünge sowie Investruinen und Firmenpleiten gemindert und/oder ganz vermieden.

The advantages of the method according to the invention for providers of supplementary products, information and services are in particular in the following points:

• - Product, information and service providers get a better overview of the market and can adapt their products, information and services faster and better to the existing needs of the regional market to be served.
• - Through the standardization and automation of almost all processes running in the method according to the invention, the "free and fast tradability of the object, customer, product, information and performance data is guaranteed, with an excellent security and the greatest possible quality, quantity and Information standard is maintained and achieved.
• - Future real estate objects and projects can be evaluated quickly and reliably - even in advance - and analyzed, planned and marketed "in line with the market". As a result, major leaps in market adjustment as well as investments and bankruptcies are reduced and / or avoided entirely.

Due to the properties of the inventive method both owners, Creditors, sellers, buyers, municipalities, investors as also secured users.

The inventive method and the The device according to the invention is intended to be used, for example, in processing a classic Real estate brokerage be explained.

Through the exemplary embodiment, the Realized goals achieved by the invention should be. In particular, a method and a Arrangement for automated and standardized Object value determination, comparison, processing and / or Mediation between providers and customers, especially for (contract) comparison and / or Mediation between real estate, house, insurance, Funding providers and interested parties described. Through these exemplary implementations of the invention become the "free tradability" of these processes guaranteed and the processing of the resulting Structures tasks in such a way that they Cycles adapted to the respective requirements with the objective of a Possibility to specialize for subtasks in transaction processing. In addition, the securing of - through the market and the policy required and / or the system predetermined - quality standards guaranteed.

The process is exemplified by a "system" realized which consists of at least one computer system exists on which a provider, a Prospect database, an agent suggestion list and / or one Database with entries of complementary products, Information and services, as well as a - the procedure controlling computer program are implemented. in the Hereinafter referred to as the "system". The Prospect database contains the demand or Prospect records and the Agent suggestion list the agent or broker data records (as Processor is not necessarily in every case Broker required).

Through that in the exemplary embodiment Computer program used are by - from this Computer program created and made available - input masks, role assignments (such as: provisional verification, verification and processing broker or processor), time cycles, automatic allocation of "time and processing stamps" and / or others Automatisms, which the running processes in one the given scheme, the prerequisite for the Standardization of assessment and / or "Qualification" of a property, the simple and safe Settlement of a brokerage, the Offer preparation and / or adjustment of supplementary Products, information and / or services achieved. The business transaction itself is within the system divided into different cycles (see the below described processing steps). Everyone Machining step corresponds to one cycle (except Processing step five - the evaluation). To the Prospect and property data as well as the supplementary Offers of products, information and services again to be able to classify into the corresponding system cycles and always one for the customer - with the business transaction entrusted and entrusted and the - required by the system each applicable - rights and obligations to ensure equipped and bound advisors (brokers) are in the exemplary embodiment Corresponding pools (acquisition, proof, qualification, Processing and post-processing pool) and one Agent (broker) proposal list set up.

Organized the agent or broker proposal list themselves within the exemplary system. Ranking criteria are z. B. the Availability, regional presence, quality, quantity and / or the average time required for the Processing of the processed and / or in progress business transactions of the respective Agent (broker).

Access to the computer system of the exemplary Embodiment is only registered editors or Brokers or through one of such agents (Broker) in a computer network such as the Internet, provided dial-in point possible. Access can also be done directly via your own Homepage of the customers. The difference, that exists between the two variants lies in the Assignment of the agent (broker) to the transactions, which by the real estate provider and / or - Interested parties are raised within the process that enter your data yourself via the respective access. In the first case, the agent (broker) assigned as proof processor (proof broker), Data was entered via its website. in the second case is the process of the computer program according to the invention a proof processor (Proof broker) automatically assigned and / or be proposed, the selection of this evidence processor (Proof broker) according to specified criteria or Rules. These criteria or rules can Proposed agent (broker) z. B. on the Basis of the region, the offered or sought Real estate data and / or due to specializations select and assign to the transaction (customer). This can for example on the basis of a processor or Broker suggestion list happen.

If all accessing agents (brokers), the Operator of the computer program and the storage medium they can form a unit economically Access rights can be made easier.

Will access to the computer system of exemplary embodiment by a customer, processor (Broker) homepage enables, so this and that Computer system implemented on different servers his. Provides direct access to the computer system via its own homepage, usually only one Servers are used.

The first step of the exemplary procedure is to collect the data:
The customer (whether object provider or prospective customer) is recorded by or via the access of a consultant (broker) registered in the system. This agent (or broker) automatically becomes the "provisional broker" of the prospect or the property. The data to be recorded can be entered by the agent (broker) or by the customer (for example using access to the computer system of the exemplary embodiment provided by the agent (broker)).

The sequence of this process step is as follows:
When logging into the system, the system automatically provides the broker or customer with information about the system, its operator, users and use.

After in masks or forms, which by the System to be provided, the request of the Customer (customer) has been entered, it starts System automatically with the creation of each required entry masks.

The data entered will be in the database saved.

With the entry of the minimum registration data (for example, an email address or not yet verified address) the transaction receives from the system automatically a related time and Processing stamp and the customer the opportunity to narrow down Use of the system. This can e.g. B. in the Possibility to do a search for matching To place objects or interested parties in the system, with subsequent output of the number of hits - e.g. B. but without further details on the respective request To reveal.

The customer or the object - through the system - automatically a "provisional proof processor (Proof broker) ". This is z. B. the agent (broker), about whose System access the "acquisition data" into the system have been entered.

With independent entry of the registration data by the customer (which - in this example - is mandatory the access of the "provisional proof processor (Proof broker) "takes place) this" provisional Proof processor (proof broker) "automatically from System informed of the process and requested within a (specified by the system) Contact the customer and the time cycle second step (the property or customer verification) the registration of the (automatically by the system required) "minimum proof of data". If this does not happen, it looks exemplary Proceedings that the "provisional investigator (Proof broker) "thereby automatically - within the Systems - loses or loses its rights be restricted. The duty to complete this the second step can be deselected or assigned become. In the case of deselection, the system beats automatically another agent (broker) from the existing "agent (broker) proposal list". If the obligation (to complete this second Ceded), the "provisional Proof processor (proof broker) "his rights as "provisional proof processor (proof broker)" and the accepting "subsequent provisional reviewers (Proof broker) "assumes the respective obligations (to complete this second step). happens if this is not the case, the "following" also loses provisional proof processor (proof broker) " automatically - within the system - his rights (related on this process). Alternatively to that in the exemplary embodiment selected automatic Assignment of agents or brokers, d. h .: the Processor data records for the offer or Demand records, the allocation of the Engineer records can also be made in the following manner: a Agent or broker searches the database or so-called prospect or property verification pools of the Systems for suitable objects / prospects. He has found such (such) and through the Entry of certain minimum data specified by the system indicated that he wants to take over this process, so his processor record is the record of the Assigned object / prospect and he enters the above obligations.

If the first step is taken by an agent (broker) carried out directly, this usually leads the second step in the same move, since the separation between registration and verification only serves that the customer does not immediately face the system must show his name and address, he but already at this stage to process his Interests a (limited) access - to the system - receives. Received only with a verified address the customer from the system automatically - through the system - a "user status" assigned to it. The customer also has the option of step one and two without the help of an agent (broker) perform. This also gives him the opportunity Step five (the evaluation) independently, without help and / or assignment of an agent (broker) in To claim.

In the second step, the registered object or customer is verified:
The "provisional proof processor (proof broker)" must enter the corresponding minimum proof data within a time cycle specified by the system, in data entry masks specially provided for this by the system. With this he becomes a "proof processor (proof broker)" - with all rights and obligations.

The acquisition of the verification data can also be deselected become. That means the "provisional proof processor (Proof broker) "waived - within that of the system predetermined period of time - on his sole right to Registration of the verification data and leaves this part of the A colleague designated by him work off.

In the exemplary embodiment, this method step proceeds as follows:
Creation of the required verification masks by the system.

With entry of the minimum detection data by the "provisional proof processor (proof broker)" or the Customers themselves z. B. about the access of the "provisional Proof processing agent (proof broker) " registrant (broker) to the "proof processor (Proof broker) "or the person whose access the customer enters the data. The process receives from System automatically a related time and Processing stamp. After entering the The customer is given the option of proof of minimum data extended use of the system. Customer and (if the agent (broker) get from the system automatic proof of the process.

The data entered will be in the database saved.

Did the entry of the "evidence data" by the (the) customers directly into the system, so through the System automatically assigned an agent (broker) become. For example, this can be done immediately at Data entry takes place by the offer or Demand / prospect data record according to predefinable rules Assigned agent or broker - about one Agent (broker) who is responsible for the region of the offered / requested object works; or the offer- an agent or demand / prospect data record (Broker) assigned as soon as this offer or Demand / prospect data record from one processor (Broker) was selected for editing as above already described.

In addition, a customer is provided with the The method according to the invention gave the possibility of the system without assignment of a processor with regard to the Use step five and thus one independently Make an assessment of his property.

Carries the "provisional proof processor (Proof broker) "as required by the system "Minimum detection data" not within the system-specified Time period, it becomes automatic by the system asked and last time asked his To fulfill obligations. This call also contains always the resulting consequence.

Becomes the "preliminary processing officer (Proof broker) "or the colleague he proposed within a - specified by the system - Time period active and complements the - from the system required - "evidence data", both lose theirs Claim as "provisional proof processor (Proof broker) "and the associated rights The interested party or the object "falls" into an internal system System pool of prospective customers or property records. The system then automatically hits the customer other agents (brokers). This occurs - after Acceptance by the customer - in all rights and obligations a "provisional proof processor (proof broker)" on.

The agents (brokers) sorted out by the system are out of the system for a certain period of time "Agent (broker) proposal list" deleted, reset and / or limited in their rights. Also fulfills this new "preliminary proof processor (Proof broker) "does not perform its duties within the - criteria specified by the system -, the Interested party or the object again in the system-internal pool of interested parties or property verification of the Systems, and the customer will be renewed by the system Suggestions for "provisional proof processors (Proof brokers) ".

The new one also separated out by the system The system also processes agents (brokers) for a certain time from the "Agent (broker) suggestion list" deleted, reset and / or in limited his rights.

The third process step concerns the "qualification" of the property or the interested party:
The "proof processor (proof broker)" must now "qualify" the process that he / she processes within a time cycle specified by the system. This is done by entering the minimum qualification data in the corresponding entry masks or forms specified by the system , The obligation to qualify can be deselected or assigned. If you deselect, the system automatically proposes another broker from an existing "agent (broker) proposal list".

The qualification can also be deselected. The is called the "Evidence Processor (Evidence Broker)" waived - within the range specified by the system Time period - on his sole right to register the Minimum qualification dates and leaves this part of the A colleague designated by him or a specialist Process "qualification company". As a result, he keeps his entry in the "agent (broker) proposal list" and the Rights as "proof processor (proof broker)".

The exemplary system realizes this process step as follows:
The system creates the required input masks.

With the entry of the minimum qualification dates the system automatically receives one related time and processing stamps. The system can now be fully used within the customer areas become. Customer (client), "proof processor (Proof broker) "and (if available) processing Agents (brokers) automatically receive one from the system Proof of the process.

The data entered will be in the database saved and the system automatically Comparison between the object data from the Object database with the prospect data from the Prospective database. Following this, the suitable prospect and / or property records automatically (e.g. as an extract) and sent to the Client and / or the or each processing agent (broker) (usually this is the "Proof processing agent (proof broker)") or made available to them.

At the same time, the customer will be provided with suitable ones complementary products, services and / or information automatically selected and offered by the system. It can be z. B. insurance, Financial services, moving services or the like act.

If the processing agent (broker) comes - automatically determined by the system and requested - obligations not within the system after the specified time cycle, it is carried out by the system automatically prompted and last time prompted to correspond to these. This through the system automatically generated prompt always contains the resulting consequence.

If the processing agent (broker) or one of colleague proposed to him not within a - specified by the system - time period active and does not provide the - required by the system - Qualification criteria, both lose their entitlements within this machining process and / or the System or their rights within the system limited. The interested party or the object falls into a system "qualification pool" and the system automatically beats the customer Agent (broker).

This new agent (broker) occurs - after acceptance by the customer - in all rights and obligations of one processing agents (brokers).

The agents (brokers) sorted out by the system are for a certain time or permanently from the Broker suggestion list deleted and / or lost your already acquired claims from this Business transaction or their rights within the system limited.

Also fulfills the newly proposed agent (broker) his duties are not within - through the system - given criteria, the interested party or the object again in the qualification pool of the Systems, and the customer is through the system again a proposal from agents (brokers).

The new one also separated out by the system Agent (broker) is also used by the system for a certain time from the "Agent (broker) suggestion list" deleted, reset and / or in limited his rights.

The fourth step concerns the "processing" of the process:
The agent (broker) to whom the rights of the "proof agent (proof broker)" have been granted by the system, or the "processing agent (broker)" proposed by him or the system and accepted by the customer, must be within a time cycle specified by the system especially for this purpose - data masks provided by the system prove the relevant prospect or object processing. This means that he has to provide all order-related services in order to complete the business transaction.

The processing can also be deselected. This means: The agent (broker) to whom the rights of "Proof processing agent (proof broker)" awarded by the system or through him or the system suggested and "processed" (accepted by the customer) Agent (broker) "waived within - from System predetermined - time span on its own Right to edit and leave this part of the Business transaction determined by him or by Work through system proposed colleagues. Thereby he retains his rights within this Business process and its position within the system.

The exemplary system realizes this process step as follows:
The system creates the required input masks to document the processing of the business process.

The data entered will be in the database saved.

With the entry of the "processing data" the Process from the system automatically a related Time and processing stamp, and it is done by the System an automatic comparison between the Object data from the object database with the Prospect data from the prospect database and / or the complementary products, services and information.

After that, the right customer and / or Property records as well as those related to the customer and / or Object data matching complementary products, services and information is automatically created and sent to the Client and the "processing" Agent (broker) "(usually this is the Proof processing agent (proof broker) forwarded or made available to them.

The system does not satisfy the customer and / or no suggestions are made, the "processing agents (brokers)" - within one of the system predetermined period of time - automatically by the system asked to make an appointment with his clients carry out and / or viewing appointments arrange. This can be done using the access data and / or done by specialists.

Should it result from this advice (s) and / or Viewing appointments not or within one of the System specified time period still not available Find suitable objects, prospects and / or suitable complementary products, services and Information should come in with the Client (s) are discussing the reasons why currently no offers, requests and / or matching complementary products, services and information within the range specified by the client (s) Criteria exist and the further measures are coordinated become. A basis for these consultations can be the automatic evaluation of the business transaction relevant "time and processing stamp". These consultations are advantageously in - from System predetermined - to continue time cycles.

The consultations and / or property visits are in the exemplary embodiment using corresponding - given by the system - Logs documented.

The system provides the client with "editing Processor (broker) "and / or" Proof processor (Proof broker) "the corresponding protocol automatically available.

Is not a corresponding object, a corresponding one Customer request and / or complementary products, one supplementary service and / or information within the Systems exist, agents (brokers) and The system automatically notifies the client of this. In this case, too, the "editing Agents (brokers) "are responsible for advising.

It turns out to be within an obligation to provide advice practical that the "processing agent (broker)" within a period of time specified by the system the client (s) discusses the reasons why currently no offers, inquiries and / or suitable complementary products, services and information within the range specified by the client (s) Criteria exist and the further measures vote.

These consultations are based on the corresponding - protocols prescribed by the system documented.

The system represents client, processing broker and proof broker if necessary the (the) corresponding protocol (s) are available.

As a result of this advice (s) it should continue not within a system specified Time span for finding suitable objects, Interested parties and / or suitable complementary products, Services and information come, so can these Consulting - in time cycles specified by the system - be continued.

The "processing agent (broker)" comes his automatically determined by the system and required duties not within the system after the specified time cycle, it is carried out by the system automatically prompted and last time prompted to meet these obligations. This - through that System generated automatically - contains prompt whatever the consequence. If the proof broker or the one proposed by him Colleague not within the system specified period of time actively and complements the system required processing forms, both lose theirs Exclusive claim as "processing agent (broker)". The prospect or the object falls into one intrinsic "processing pool" and the system automatically suggests other "agents" to the customer (Broker) ".

This new "agent (broker)" occurs - after acceptance by the customer - in all rights and obligations of one "processing agent (broker)".

The agents (brokers) sorted out by the system can e.g. B. for a certain time or permanently the broker proposal list are deleted and / or your already acquired claims from this Lose business or get restricted.

Also fulfills the newly proposed agent (broker) his duties are not within - through the system - given criteria, the interested party or the object again in the "processing pool" of the Systems, and the customer is through the system again a proposal from agents (brokers). The new one also separated out by the system The system can also process agents (brokers) for a certain time from the "Agent (broker) suggestion list" deleted, reset and / or in his rights are restricted.

The fifth process step concerns the valuation of real estate objects and projects (this step is not absolutely necessary for the process. It can also be used separately as a partial service of the system):
Since the qualification and registration option of the system for real estate - e.g. B. from the location of the parcel, the description of the development, to the number of sockets and the color of the wallpaper in the individual rooms, the rental income achieved, the additional costs, the reduction in retirement value and property interest - it is possible on hand recognized valuation methods - automatic algorithms within the system - that enable the real and / or earnings value to be determined. The market value is then derived from this and submitted as a proposal.

The system has access to a certain number of comparison objects and / or business transactions, can - within the system - automatically internal and up-to-date comparative values are formed.

Today's comparison values (e.g. comparison rents, Standard land values etc.) usually refer to Contracts concluded several months ago were. As a result, the "official values" still high "pretend" even though the real estate market possibly in recession. At a The upswing, however, is lagging behind in prices. Both has a counterproductive effect on the entire economy out.

Planned investments are thus through the inventive method - based on the Marketability, rentability, etc. - easier to calculate. Investors, creditors, construction companies and / or later Users are better protected.

The exemplary system realizes this process step as follows:
The data required for evaluation are automatically requested by the system in the form of special entry masks or forms.

After registration of all for the evaluation of this object necessary "optional object qualification data" there is a standardized within the system Evaluation process. The entered and / or automatically data and / or values resulting from this process are saved. This allows the data and / or Values are constantly used for updating.

The system can evaluate the data and / or values automatically a market value to be applied suggest.

In a later query for evaluation, the saved data again - for review and Confirmation - automatically queried by the system become. Any proposed updates are listed in in this case automatically submitted by the system. The system is also able to automatically within agreed time cycles update data to request and thus always up to date hold. This would be for the annual accounts of companies (Valuation of the liabilities side) advantageous. You can also u. a. Municipalities, associations and / or societies that System z. B. use for inventory valuation.

The sixth step of the exemplary embodiment relates to the preparation of offers and the proof of additional products, information and services:
As an additional function, the exemplary system provides for the acquisition, development, adaptation and / or provision of additional products, services and / or information.

This offer is permanent market-oriented selection and coordination of additional Products, services and information. providers complementary products, services and information can - via the system - offer these to the clients. This function can be deselected in whole or in part become.

The exemplary system realizes this process step as follows:
When the minimum qualification data is entered (at the request of the customer, the "processing agent (broker)" and / or the "proof processor (proof broker)"), the system automatically compares the data from the prospect database with the corresponding data from the object database and the offers of suppliers of complementary products, services and information.

The system automatically provides information about selected data from the databases together and then draws up proposals for regional or national adaptation of the complementary products, Information and services and leads these z. B. to the corresponding system user. these can then their products, services and information immediately adapt to the circumstances and / or change from System automatically submit suggestions.

The system by matching it to the Available data of selected products, Services and information can then from the system automatically to the interested party, each "processing agent (broker)" and / or the "Proof processing agent (proof broker)" are forwarded.

The "processing agent (broker)" can within a time period specified by the system interested customers a corresponding Conduct consultation appointment and viewing appointments arrange.

Should it result from this advice and / or Viewing appointments not or still not within a period of time specified by the system Finding suitable complementary offers are coming are the reasons with the client (s) discuss why there are currently no additional offers - within the by the interested party given criteria - are available and the further measures vote.

This advice is given in the system To continue time cycles.

In addition, these consultations are based on corresponding - given by the system - Document logs.

The system provides the client (s), "processing agent (broker)" and / or the "Proof processor (proof broker)" the (the) the corresponding protocol (s) are automatically available.

The system asks for corresponding market fluctuations and / or with presentation of the property and prospect data (for a specific business transaction) the providers of complementary products, services and information automatically based on the through the Interested parties specified the general conditions existing complementary products, services and / or Adapt information and / or develop new ones. This is the market acceptance of the complementary products, Services and information constantly backed up.

If a business transaction has been established, the System automatically the last prompt to Development of concrete (ready for signature) offers the products chosen by the interested parties and / or Services. These will then be the corresponding ones Interested parties, the "processing agent (broker)" and / or the "proof processor (proof broker)" the system automatically made available and / or fed.

To do this, the required Processing masks and / or sample contracts by the system automatically created and / or the corresponding supply line organized and / or implemented.

If the "processing agent (broker)" comes its - automatically determined by the system and requested - obligations not within the system after the specified time cycle, it is carried out by the system automatically prompted and last time prompted to meet these obligations. This - through that System generated automatically - contains prompt whatever the consequence. If the proof broker or the one proposed by him Colleague not within the system specified period of time actively and complements - by the system requested - processing forms, lose both their sole claim as a "processing agent (Broker) ". The prospect or the object falls into one intrinsic "processing pool" and the system automatically suggests other "agents" to the customer (Broker) ".

This new "agent (broker)" occurs - after acceptance by the customer - in all rights and obligations of one "processing agent (broker)".

The agents (brokers) sorted out by the system are for a certain time or permanently from the Broker suggestion list to be deleted and / or lose their already acquired claims from this Business transaction or their rights within the system are restricted.

Also fulfills the newly proposed agent (broker) his duties are not within the system predefined criteria, the interested party or the Object again in the "processing pool" of the system, and the customer can re-enter through the system Proposal to be made by agents (brokers). The new one also separated out by the system The system also processes agents (brokers) for a certain time from the "Agent (broker) suggestion list" deleted, reset and / or in limited his rights.

The seventh step concerns the conclusion of contracts and postprocessing:
After the necessary coordination between the given prospective customer data, the existing property data and / or additional products, services and information, which has been accepted by the prospective customer (s), the appropriate signatures are made - if necessary in front of a notary.

If there is a claim for remuneration, the corresponding invoices automatically by the system authorized to issue invoices provided and / or in the name and on behalf of this to the corresponding customers.

To evaluate the processes takes place in the exemplary embodiment always post-processing.

This is automatically sent to you by the system (e.g. via Random generator) determined agents (brokers) (e.g. from the "agent (broker) proposal list") transfer. Here, the (the) on (the) process Agents involved (brokers) be excluded. This order can be made by the commissioned Consultant (broker) in a system-defined Frequency can be deselected. Such deselection can automatically assigned by the system Rank of the agent (broker) within the "Agent (broker) proposal list") impact.

It can also be temporary or perfect Delete from the broker proposal list.

The exemplary system realizes this process step as follows:
The processing agent (broker) responsible at the time of the transaction informs (informs) - about the system - the respective "proof processor (proof broker)".

In addition, at the time of Responsible editing Prospect agent (prospect broker) through the system automatically assigned the duty Interested party (s) and object (s) from the automatically running Take out machining cycles of the system. This can e.g. B. by depositing an appropriate (possibly certified) extract from the contract (of the brokered business transaction) and / or the Enter the data required by the system. The system automatically creates the on request appropriately prepared forms, input masks and / or storage spaces available.

Will the object and / or the prospect not within the time cycles specified by the system removed from the machining cycle, it remains (remain in the processing cycles of the system. Consequently the system continues to cyclically query the respective processing status and / or the automatic Transfer to the system's internal processing pool. The has the consequence that the business transaction continues is offered to other brokers for processing and one corresponding information to the respective "Proof processor (proof broker)" takes place.

After a period of time determined by the system the clients (regardless of each other) still once contacted and to process the transactions interviewed. The resulting experiences are in the System evaluated, saved, for further development of the system, the complementary products, services and / or information and / or assessment of the advisors (Broker) - used within the system.

The advisor responsible for the respective contact (Broker) is automatically - (e.g. via Random generator) - determined. This can be done by an editor (Broker) (e.g. from the "Agent (broker) proposal list"). Here, the (the) on (to the agent (s) involved (Broker) to be excluded.

Does this person manage the Post-processing contact - within the system-specified Time period - not out and / or not documenting this based on the - specified by the system - Registration forms or masks, so he can from the system "Agent (broker) proposal list" and / or from the System can be deleted entirely or for a limited time. Every broker has the option of exemption from the duty to postprocess. In this case is carried out by the system (according to predetermined rules) another advisor (broker) is automatically appointed.

The results of the postprocessing can - from System - in whole or in part the former Processors are automatically made available.

Any post-processing results Claims for commission, performance and / or compensation, the beneficiaries are advantageously automatically pointed out by the system.

The eighth step relates to the deletion of an object or a prospect for whom - according to the data and / or evidence entered in the system - no conclusion of a contract has been made, as well as the postprocessing:
Proof brokers can remove their objects or prospects from the system in consultation with the broker (s) currently working on them. The corresponding reason is given in the corresponding form or input field provided by the system.

In the exemplary embodiment, postprocessing is always carried out for evaluation and / or control. The exemplary system realizes this process step as follows:
The "Evidence Processor (Evidence Broker)" informs - about and / or parallel to the system - the processor (broker) who is involved in the process.

After a period of time determined by the system the client (regardless of the reason for his Leaving the system) contacted again and asked about the execution of the operation (s). The resulting experiences are in the system evaluated, if necessary saved, for Further development of the system, the complementary products, Services and / or information and / or evaluation the advisor (broker) - used within the system. In the event of death, the heirs take the place of the Customers.

In preparation for post-processing Former property provider can contact Take responsible inspection of the land register. at The object can be sold immediately appropriate notification to the system - upon presentation of the corresponding extract from the land register. The Inspection takes place on the basis of - e.g. B. with Order placed by the owner - power of attorney. The advisor responsible for the respective contact (Broker) can - automatically (e.g. via Random generator) can be determined. This can be a Agent (broker) (e.g. from the "Agent (broker) - list of suggestions "). The (the) on (to the agent (s) involved (Broker) to be excluded.

Does this person manage the Post-processing contact within the period specified by the system not out and / or not documenting this on hand the registration forms specified by the system or masks, so it can be removed from the system "Agent (broker) proposal list" and / or from the System - completely or for a limited time - deleted become. For every broker, the possibility of Relief from postprocessing granted become. In this case, the system (according to another advisor (Broker) determined.

The results of post-processing will be if necessary, in whole or in part from the system automatically made available to former processors. Any post-processing results Claims for commission, performance and / or compensation, the possibly authorized - by the system - automatically pointed out.

The invention is not limited to that here illustrated embodiments. Rather, it is possible by combining and modifying the means mentioned and features of additional design variants realize without leaving the scope of the invention.

Claims (34)

1. A method for automatic mediation between providers and inquirers, in particular for (contract) mediation between real estate providers and seekers, characterized in that
at least one data processing device on which at least one database and a computer program suitable for storing supply, demand and / or processor data records are implemented,
Supply, demand and / or processor data records are entered into the database (s) via data entry means,
Quotation or demand data records when entering into the (a) database and / or after assignment of a processor dataset to this quotation or demand dataset by the computer program, a time specification (time stamp) and / or information on the processing status of the quotation or demand dataset (processing stamp) are assigned and this data is stored in the database
the computer program automatically determines supplementary data required for the processing of this data record on the basis of the entered and / or assigned data of an offer or demand data record and creates processing requirements associated with this data record, proof, qualification, processing and / or evaluation requirements,
data records provided with a processor data record, in the case of existing processing requests together with the processing requests created by the computer program, are automatically transmitted to the processor (s) designated by the processor data record for processing or made accessible to this processor (s),
the processing of the processing requests by entering the supplementary data into the (one) database is carried out by the processor, provider and / or inquirer,
after fulfillment of the qualification requirements of an offer or demand data record entered in the (a) database, an evaluation of this data record and / or a database query for conveyable demand or offer data records takes place according to predefinable criteria,
at least some of the results of the evaluation and / or the database query are automatically transmitted to and / or made accessible to processors, providers and / or inquirers,
the fulfillment status of the processing requirements is automatically evaluated by the computer program according to predefinable time periods,
After the mediation has taken place or if predefinable termination criteria have been met, the associated offer and / or demand data records are marked accordingly in the database or deleted from the database. 2. The method according to claim 1, characterized in that access to the (the) Data processing device (s) is made possible via data networks. 3. The method according to any one of the preceding claims, characterized in that access to the (the) Data processing device (s) via web pages of the method involved agents is possible. 4. The method according to any one of the preceding claims, characterized in that the holder of for access to the Data processing device (s) usable web pages characteristic processor data records in the (one) Database are stored. 5. The method according to any one of the preceding claims, characterized in that
a data record entered into the (a) database via a web page - A processor data record identifying the owner of the web page used for data entry and / or - A processor data record automatically determined according to predefinable criteria is assigned. 6. The method according to any one of the preceding claims, characterized in that automatically generated for data entry Data acquisition masks are provided. 7. The method according to any one of the preceding claims, characterized in that
the data acquisition masks automatically generated for data entry, especially the entry of - acquisition data and / or - Evidence data and / or - qualification dates and / or - evaluation data and / or - machining data and / or - Postprocessing data serve. 8. The method according to any one of the preceding claims, characterized in that
the registration and / or description of a property - parcel and / or - Residential and / or commercial plant and / or - buildings and / or - part of the building and / or - Residential and / or commercial unit and / or - space is staggered and corresponding data acquisition masks are automatically provided by the computer program. 9. The method according to any one of the preceding claims, characterized in that the data entry masks for offline processing downloaded to the client computer. 10. The method according to any one of the preceding claims, characterized in that the data entry masks for entering several Business transactions are suitable. 11. The method according to any one of the preceding claims, characterized in that when entering data and / or supplementary data an offer and / or demand record automatically the one assigned to the relevant data record Time and / or processing stamp updated and is saved. 12. The method according to any one of the preceding claims, characterized in that one by means of an agent record, an offer or Demand record assigned by agent Computer program about him (the processor) too fulfilling processing requirements, about Deadlines and / or the consequences Failure to meet machining requirements is informed within specified deadlines. 13. The method according to any one of the preceding claims, characterized in that if processing requirements are not met the identifier of the person concerned Processor data record by the computer program automatically marked, ranked implemented and / or off the database ("Agent (broker) proposal list") is deleted. 14. The method according to any one of the preceding claims, characterized in that
in the event of non-fulfillment of processing requirements, the processor data record that characterizes the processor in question is automatically separated from the offer and / or demand data record, and / or the offer and / or demand data record in one - acquisition or - Evidence or - qualification or - Processing pool is saved. 15. The method according to any one of the preceding claims, characterized in that a provider or inquirer of that Computer program automatically a new editor is proposed if the previous Identifying processor data record marked by the computer program, ranked implemented and / or from the database ("processor (Broker) proposal list ") was deleted. 16. The method according to any one of the preceding claims, characterized in that
the computer program automatically suggests a provider or inquirer a new processor if the offer and / or demand data record is in one - acquisition or - Evidence or - qualification or - Processing pool located. 17. The method according to any one of the preceding claims, characterized in that after entering predefinable minimum data automatically exposés through the computer program and / or draft offers. 18. The method according to any one of the preceding claims, characterized in that after entering predefinable minimum data through the computer program automatically Draft contracts based on model contracts to be created. 19. The method according to any one of the preceding claims, characterized in that to update the records and / or one day-specific evaluation a query from external Databases. 20. The method according to any one of the preceding claims, characterized in that an assessment of records, but none Database query for conveyable demand or Quotation records are made. 21. The method according to any one of the preceding claims, characterized in that
the data automatically used for the evaluation - The converted space in different room units and / or - the price per selected room unit and / or - multipliers and / or - the technical year of construction of the buildings to be assessed and / or - The repair backlog of the buildings to be assessed and / or - the property interest (s) and / or - the remaining useful life of the buildings to be assessed and / or - the various management costs and / or - the plot sizes according to the respective type of use and / or - the respective soil standard values and / or - the year of construction of the buildings to be assessed and / or - the normative lifespan of the buildings to be assessed and / or - the ancillary construction costs of the buildings to be assessed and / or - Type and use of the buildings to be assessed and / or - major repairs were carried out on the buildings to be assessed and / or - the value of the special components on the buildings to be assessed and / or - the value of the outdoor facilities of the buildings to be assessed and / or - the current value of the outbuildings of the buildings to be assessed and / or - the age depreciation of the buildings to be assessed and / or - the technical age of the buildings to be assessed and / or - the real age of the buildings to be assessed and / or - The size of the residential, commercial, parking, usable, traffic, storage and / or rentable and / or leasable exterior areas of the buildings to be assessed and / or - the sustainable achievable rents and / or leases and / or - the valuation date and / or - the construction cost index and / or - the population of the town or city and / or - The type of building land of the areas and / or sub-areas to be assessed and / or - the property location and / or - The impairing and / or value-increasing factors of the property (s) to be valued and / or - the various additional costs include. 22. The method according to any one of the preceding claims, characterized in that automatically a calculation of The processor is entitled to remuneration. 23. The method according to any one of the preceding claims, characterized in that
the compensation claims - Commission claims and / or - Performance claims and / or - claims for damages consist. 24. The method according to any one of the preceding claims, characterized in that at least part of the mediation carried out activities logged and in the (a) database is saved. 25. The method according to any one of the preceding claims, characterized in that after placement and / or after Cancellation of a mediation attempt automatically through the computer program one of the Post-processing data collection takes place. 26. The method according to any one of the preceding claims, characterized in that post-processing data collection involving one or more not at the Mediation or the mediation attempt involved processor or processor. 27. The method according to any one of the preceding claims, characterized in that the selection of the processor (s) for the Post-processing data collection by a random number generator. 28. The method according to any one of the preceding claims, characterized in that those stored in the database Protocols are evaluated by the computer system. 29. The method according to any one of the preceding claims, characterized in that a database for complementary products, Services and / or information provided becomes. 30. The method according to any one of the preceding claims, characterized in that after entering predefinable minimum data automatically by the computer program Database comparison with the complementary products, Services and / or information comprehensive database. 31. The method according to any one of the preceding claims, characterized in that after entering predefinable minimum data offers automatically through the computer program for complementary products, services and / or Information created and / or reconciled and transmitted to the relevant customer and / or for be provided. 32. Arrangement with at least one processor that is set up in such a way that a Procedure for automatic mediation between Suppliers and inquirers, especially for (Contract) mediation between Real estate providers and seekers is feasible, with the Mediation of the procedural steps according to one of the Claims 1 to 31 comprises. 33. Computer program product that is a computer readable Storage medium on which a program stored that enables a computer to after it's loaded into the computer's memory has been a process for automatic Mediation between providers and customers, especially for (contract) mediation between Real estate providers and seekers, the mediation following the procedural steps any one of claims 1 to 31. 34. Computer-readable storage medium on which a Program is saved, it is a computer allows after it is in the computer's memory has been loaded, a procedure for automatic mediation between providers and Inquirers, especially for (contract) mediation between real estate providers and seekers perform, the mediation the Method steps according to one of claims 1 to 31 includes.