CN214474578U - Hotel management system - Google Patents
Hotel management system Download PDFInfo
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- CN214474578U CN214474578U CN202121195124.1U CN202121195124U CN214474578U CN 214474578 U CN214474578 U CN 214474578U CN 202121195124 U CN202121195124 U CN 202121195124U CN 214474578 U CN214474578 U CN 214474578U
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Abstract
The utility model relates to a hotel management system, including hotel backstage supervisory equipment and two at least hotel management subsystems, hotel management subsystem includes main control system, router and two at least guest room terminals, guest room terminal includes guest room environmental monitoring sensor module, guest room service calling set, guest room controller and first wireless communication ware, each guest room terminal and router wireless signal connection, main control system includes main control system and second wireless communication ware, main control system and router wireless signal connection, each hotel management subsystem and hotel backstage supervisory equipment wired signal connection. The utility model provides a hotel management system is not direct with all guest room terminals and hotel backstage supervisory equipment communication connection, but adopts a plurality of hotel management subsystems to realize distributed communication, avoids causing data transmission to be too fat, promotes the management reliability.
Description
Technical Field
The utility model relates to a hotel management system.
Background
The current hotel management system comprises room terminals and a background monitoring device, all the room terminals are directly in communication connection with the background monitoring device, and the communication mode of the hotel management system can cause the data transmission to be too fat and the management reliability to be poor.
SUMMERY OF THE UTILITY MODEL
The utility model provides a hotel management system for solve the relatively poor technical problem of current hotel management system's management reliability.
A hotel management system comprises hotel background monitoring equipment and M hotel management subsystems, wherein M is greater than or equal to 2;
the hotel management subsystem comprises a main control device, a router and N guest room terminals, wherein N is greater than or equal to 2, each guest room terminal comprises a guest room environment monitoring sensor module, a guest room service pager, a guest room controller and a first wireless communicator, and the guest room controller is in wired signal connection with the guest room environment monitoring sensor module, the guest room service pager and the first wireless communicator; the first wireless communicator of each guest room terminal is in wireless signal connection with the router;
the main control device comprises a main controller and a second wireless communicator, the main controller is in wired signal connection with the second wireless communicator, and the second wireless communicator is in wireless signal connection with the router, so that the second wireless communicator is in wireless signal connection with each guest room terminal;
and the main controller of each hotel management subsystem is in wired signal connection with the hotel background monitoring equipment.
Further, guest room environmental monitoring sensor module includes harmful gas sensor, temperature sensor, humidity transducer, smoke transducer and noise sensor.
Further, the main control device comprises a first optical fiber communicator and a first RS232 communicator, and the main control device is in wired signal connection with the first optical fiber communicator and the first RS232 communicator;
background supervisory equipment of hotel includes M communication module, each communication module and each main control unit one-to-one, communication module includes second fiber optic communicator, second RS232 communicator, first communication mode on-off switch and second communication mode on-off switch, first fiber optic communicator passes through optic fibre and the wired signal connection of second fiber optic communicator that corresponds, first communication mode on-off switch sets up in the optic fibre, first RS232 communicator passes through RS232 communication line and the wired signal connection of second RS232 communicator that corresponds, second communication mode on-off switch sets up in the RS232 communication line.
Furthermore, the hotel background monitoring equipment comprises a monitoring computer, an identity card inserter, an identity verifier, an infrared body temperature detector, a logical operation circuit and a relay;
the identity card inserting device is used for inserting an identity card and identifying identity information of the identity card, and a signal output end of the identity card inserting device is connected with a signal input end of the identity verifier through a wired signal and used for verifying the identity information of the identity card and outputting a high-level signal after the verification is passed;
the infrared body temperature detector is used for detecting the body temperature of a human body, outputting a high-level signal when the body temperature of the human body is less than or equal to a preset body temperature threshold value, and outputting a low-level signal when the body temperature of the human body is greater than the preset body temperature threshold value;
the signal output end of the identity verifier is in wired signal connection with the first signal input end of the AND logic operation circuit, and the signal output end of the infrared body temperature detector is in wired signal connection with the second signal input end of the AND logic operation circuit;
the relay comprises a control coil and a normally open contact switch, the signal output end of the logic operation circuit is connected with the control coil through a wired signal, and the normally open contact switch is arranged in a power supply loop of the monitoring computer in series.
Further, the guest room terminal further comprises a data output flow monitor, the guest room controller is in wired signal connection with the data output flow monitor, and the data output flow monitor is used for monitoring the flow of guest room environment monitoring data output to the first wireless communicator by the guest room controller.
The utility model provides a hotel management system's beneficial effect includes: the hotel management system is characterized in that a plurality of hotel management subsystems are arranged, a plurality of room terminals are arranged in each hotel management subsystem, each room terminal is in wireless signal connection with a router in the hotel management subsystem, and the routers are in wireless signal connection with corresponding main control devices, so that each room terminal in the same hotel management subsystem is in wireless signal connection with the corresponding main control device, and each hotel management subsystem is in wired signal connection with hotel background monitoring equipment. The utility model provides a hotel management system is not direct with all guest room terminals and hotel backstage supervisory equipment communication connection, but adopts a plurality of hotel management subsystems to realize distributed communication, avoids causing data transmission too fat, promotes the data transmission effect, and then promotes the management reliability.
Drawings
Figure 1 is a schematic diagram of the overall architecture of a hospitality management system;
FIG. 2 is a schematic diagram of the structure of a room terminal;
FIG. 3 is a communication diagram of a master control device and hotel back-office monitoring equipment;
fig. 4 is a schematic structural diagram of hotel background monitoring equipment.
Detailed Description
The embodiment provides a hotel management system, as shown in fig. 1, the hotel management system includes a hotel background monitoring device and M hotel management subsystems, M is greater than or equal to 2, that is, the hotel management system includes the hotel background monitoring device and at least two hotel management subsystems, and the specific number of the hotel management subsystems is specifically set according to actual needs, such as hotel room size. FIG. 1 illustrates M equal to 2.
The hotel management subsystem comprises a main control device, a router and N guest room terminals, wherein N is larger than or equal to 2, namely the hotel management subsystem comprises at least two guest room terminals, and each guest room is provided with a guest room terminal. The specific number of room terminals included in one hotel management subsystem is set according to actual needs, and fig. 1 illustrates an example in which N is equal to 2. It should be understood that there is no correlation between M and N, and they may or may not be equal.
As shown in fig. 2, the guest room terminal includes a guest room environment monitoring sensor module, a guest room service pager, a guest room controller and a first wireless communicator, and the guest room controller is in wired signal connection with the guest room environment monitoring sensor module, the guest room service pager and the first wireless communicator.
The guest room environment monitoring sensor module is used for detecting the environment in the guest room, and as a specific implementation mode, the guest room environment monitoring sensor module comprises a harmful gas sensor, a temperature sensor, a humidity sensor, a smoke sensor and a noise sensor. The harmful gas sensor is used for detecting the concentration of harmful gas in the guest room environment, the temperature sensor is used for detecting the ambient temperature of the guest room, the humidity sensor is used for detecting the ambient humidity of the guest room, the smoke sensor is used for detecting the smoke concentration of the guest room environment, and the noise sensor is used for detecting the ambient noise of the guest room. It should be understood that the various sensors in the room environment monitoring sensor module are all existing sensors. Moreover, each sensor component in the guest room environment monitoring sensor module can be set according to actual needs.
The room service pager may be a conventional device for making room service calls, such as a conventional telephone. The guest room controller is a conventional control chip, such as a conventional single chip microcomputer, a Micro Controller Unit (MCU), a PLC, etc. The singlechip can be a common singlechip with a 51-structure, such as AT89CXX series, BaiAT89Sxx series, AT89C20 series and the like of Atmel. The first wireless communicator may be a conventional wireless communication device or a wireless communication circuit, such as a ZigBee wireless communication circuit.
In this embodiment, the guest room terminal further includes a data output flow monitor, the guest room controller is connected to the data output flow monitor by a wired signal, and the data output flow monitor is configured to monitor a flow of guest room environment monitoring data output by the guest room controller to the first wireless communicator. The data output traffic monitor may be a data traffic monitoring device dedicated to data traffic monitoring.
The router may be a conventional wireless router device, and the first wireless communicator of each room terminal is in wireless signal connection with a router belonging to a hotel management subsystem. The setting position of the router is set according to actual needs, for example, the router is fixed on the wall of a hotel, and the distance between the router and each room terminal needs to satisfy the requirement of effective wireless connection between the router and each room terminal.
The main control device comprises a main controller and a second wireless communicator, wherein the main controller can be a conventional control chip, such as a conventional single chip microcomputer, a Micro Controller Unit (MCU), a PLC, and the like. The single chip microcomputer can be a common single chip microcomputer with a 51-structure, such as AT89CXX series, baiAT89Sxx series, AT89C20 series and the like of Atmel, and as other embodiments, the main controller can also be a conventional control host.
The second wireless communicator is the same device as the first wireless communicator, such as a ZigBee wireless communication circuit. The main controller is in wired signal connection with the second wireless communicator, and the second wireless communicator is in wireless signal connection with the router, so that the second wireless communicator is in wireless signal connection with each room terminal belonging to the same hotel management subsystem. The distance between the second wireless communicator and the router also needs to satisfy the requirement of effective wireless connection between the second wireless communicator and the router. The master control device may be fixed in proximity to the corresponding router.
The main controller of each hotel management subsystem is in wired signal connection with hotel background monitoring equipment, the specific wired signal connection mode is set by actual needs, and as a specific implementation mode, the main controller comprises a first optical fiber communicator and a first RS232 communicator, and the main controller is in wired signal connection with the first optical fiber communicator and the first RS232 communicator. The first optical fiber communicator is a conventional optical fiber communicator and the first RS232 communicator is a conventional RS232 communicator. The hotel background monitoring equipment comprises M communication modules, namely communication modules with the same number as the hotel management subsystems, and each communication module corresponds to each hotel management subsystem one to one, namely each communication module corresponds to each main control device one to one. The optical fiber communication module comprises a second optical fiber communicator, a second RS232 communicator, a first communication mode switching switch S1 and a second communication mode switching switch S2. The second optical fiber communicator is matched with the first optical fiber communicator and is a conventional optical fiber communicator, and the second RS232 communicator is matched with the first RS232 communicator and is a conventional RS232 communicator. The first communication mode switching switch S1 and the second communication mode switching switch S2 are conventional switching devices, such as push-button switches, having two states of on and off. The first communication mode switching switch S1 is dedicated to an optical fiber, and may be a conventional optical switch having one input and one output, for implementing on/off of the optical fiber. The second communication mode switching switch S2 is dedicated to the RS232 communication line, and is a switch for switching on or off the RS232 communication line. As shown in fig. 3, the first optical fiber communicator is in wired signal connection with the corresponding second optical fiber communicator through an optical fiber, the first communication mode switching switch S1 is disposed in the optical fiber, the first RS232 communicator is in wired signal connection with the corresponding second RS232 communicator through an RS232 communication line, and the second communication mode switching switch S2 is disposed in the RS232 communication line. Optical fiber communication and/or RS232 communication can be put into through first communication mode on-off switch S1 and second communication mode on-off switch S2, namely can put into one of them communication mode according to actual need, for example when a certain communication mode breaks down, can put into another communication mode, promote data transmission 'S reliability, reduce the possibility that data transmission fails, or, can put into two kinds of communication modes simultaneously, can carry out data analysis according to two routes data that two kinds of communication modes obtained, compare in only one way data transmission passageway, data transmission' S reliability and accuracy are higher.
The hotel background monitoring equipment can be a conventional monitoring computer and is arranged in a hotel monitoring room or a hotel lobby. As a specific embodiment, the hotel background monitoring device includes a monitoring computer, an identity card inserter, an identity verifier, an infrared body temperature detector, an and logic operation circuit, and a relay, as shown in fig. 4.
The monitoring computer is conventional computer equipment. In the above embodiment, the monitoring computer is in wired signal connection with each second optical fiber communicator and each second RS232 communicator.
The identity card inserter can be a conventional card inserter device and is used for inserting the identity card into the slot so as to identify and obtain the identity information of the identity card. The type of the identity card is set by actual needs, such as an identity card, an employee card and the like. The signal output end of the identity card insertion device is connected with the signal input end of the identity verifier through a wired signal. The identity verifier is used for identity information verification, specifically, the identity information of an identity card inserted into the identity card inserter is verified, a high level signal is output after the identity verification is passed, and correspondingly, the identity card inserter outputs a low level signal when the identity card is idle and the identity verification is not passed. The identity verifier can be a conventional data processor, a plurality of pieces of identity information meeting the requirements are arranged in the identity verifier, and the identity information of the identity card is compared with the identity information meeting the requirements to determine whether the identity information of the identity card meets the requirements or not, namely whether the identity card passes the verification or not.
The infrared body temperature detector is conventional infrared body temperature detection equipment and is used for detecting the body temperature of a human body, outputting a high-level signal when the body temperature of the human body is less than or equal to a preset body temperature threshold value, and outputting a low-level signal when the body temperature of the human body is greater than the preset body temperature threshold value. The preset body temperature threshold value can be slightly larger than the normal body temperature of a human body, and then the normal body temperature is indicated when the body temperature of the human body is smaller than or equal to the preset body temperature threshold value, and the abnormal body temperature is indicated when the body temperature of the human body is larger than the preset body temperature threshold value, so that people are in a fever state.
The AND logic operation circuit has a first signal input terminal and a second signal input terminal, and outputs a high level signal only when both of the two signal input terminals input the high level signal.
The signal output end of the identity verifier is connected with the first signal input end of the logic operation circuit through a wired signal, and the signal output end of the infrared body temperature detector is connected with the second signal input end of the logic operation circuit through a wired signal.
The relay comprises a control coil T1 and a normally open contact switch K1, and is a conventional relay device. The control coil T1 is connected to the signal output terminal of the logical operation circuit by a wired signal, that is, one end of the control coil T1 is connected to the signal output terminal of the logical operation circuit, and the other end of the control coil T1 is grounded. Then, when the and logic operation circuit outputs a high level signal, the control coil T1 has a current therein, and the normally open contact switch K1 is turned on, and when the and logic operation circuit outputs a low level signal, the control coil T1 has no current therein, and the normally open contact switch K1 is turned off. The normally open contact switch K1 is serially connected in the power supply loop of the monitoring computer.
Then, when the identity card inserter is inserted into the identity card, the identity verifier carries out identity verification, and meanwhile, the infrared body temperature detector carries out human body temperature detection. When the identity authentication passes, the identity authentication device outputs a high level signal, and when the body temperature of a human body is less than or equal to a preset body temperature threshold value, the high level signal is output by the logical operation circuit, the current is in the control coil T1, the normally open contact switch K1 is switched on, and the monitoring computer is powered on to operate. Therefore, as long as the identity authentication is not passed and/or the infrared body temperature detector detects abnormal body temperature, no current flows in the control coil T1, the normally open contact switch K1 is opened, and the monitoring computer does not run. Two modes of body temperature detection and identity verification are added, so that the running safety of the monitoring computer can be improved, and the monitoring computer is prevented from being operated by abnormal body temperature personnel or identity verification personnel.
The guest room environment monitoring sensor modules in the guest room terminals monitor the guest room environment, environment monitoring data are wirelessly sent to the corresponding main control devices, and the environment detection data are sent to hotel background monitoring equipment in a wired mode through the main control devices, so that hotel management and guest room monitoring are achieved. And the guest room service call devices in the guest room terminals can be in communication connection with the hotel background monitoring equipment, so that the related call of the guest room service is realized.
It should be understood that under the support of the relevant software, the hotel background monitoring equipment can also quickly process daily services and relevant data, and realize real-time inquiry of various check-in information; the information of accommodation lists, room change lists, back accommodation lists and the like can be input in real time; the guest room information, the guest bill information and the like can be inquired in real time; customer data can be established, and a good customer relationship can be established in the future conveniently; in order to ensure the safety of data, different users have different permissions for checking and modifying the data; and the machine can print a room returning report, a checkout report and the like. Specifically, the hotel background monitoring device may complete: 1) the subscription function: the hotel room reservation service system mainly aims to improve the room opening rate of a hotel, and has the functions of reserving rooms for guests and providing good reservation service, including reservation inquiry, available room inquiry, reservation record establishment, reservation confirmation, reservation record maintenance and the like; 2) a reception function: the method mainly aims to open a house for a guest at the fastest speed, and has the functions of guest registration, available house confirmation, guest information modification, guest information deletion, guest information query and the like; 3) a checkout function: the method comprises the steps of guest checkout processing, report printing, guest account hanging and the like; 4) the house changing function: the method mainly aims to meet the room changing requirement of a client, and has the main functions of room inquiry, room changing registration, room changing confirmation and the like; 5) the guest room management function is as follows: the system mainly aims at the informationized management of guest rooms, and comprises three modules, namely authority management, foreground management and background management, wherein the authority management comprises registration, login, authority modification and the like of users and administrators; foreground management comprises the management of client information input, reservation, check-in registration, settlement and the like; background management includes room information management and user information management.
Claims (5)
1. A hotel management system is characterized by comprising hotel background monitoring equipment and M hotel management subsystems, wherein M is greater than or equal to 2;
the hotel management subsystem comprises a main control device, a router and N guest room terminals, wherein N is greater than or equal to 2, each guest room terminal comprises a guest room environment monitoring sensor module, a guest room service pager, a guest room controller and a first wireless communicator, and the guest room controller is in wired signal connection with the guest room environment monitoring sensor module, the guest room service pager and the first wireless communicator; the first wireless communicator of each guest room terminal is in wireless signal connection with the router;
the main control device comprises a main controller and a second wireless communicator, the main controller is in wired signal connection with the second wireless communicator, and the second wireless communicator is in wireless signal connection with the router, so that the second wireless communicator is in wireless signal connection with each guest room terminal;
and the main controller of each hotel management subsystem is in wired signal connection with the hotel background monitoring equipment.
2. The hospitality management system of claim 1, wherein said room environment monitoring sensor module comprises a harmful gas sensor, a temperature sensor, a humidity sensor, a smoke sensor, and a noise sensor.
3. The hospitality management system of claim 1, wherein said master control device comprises a first fiber optic communicator and a first RS232 communicator, said master control being in wired signal connection with said first fiber optic communicator and first RS232 communicator;
background supervisory equipment of hotel includes M communication module, each communication module and each main control unit one-to-one, communication module includes second fiber optic communicator, second RS232 communicator, first communication mode on-off switch and second communication mode on-off switch, first fiber optic communicator passes through optic fibre and the wired signal connection of second fiber optic communicator that corresponds, first communication mode on-off switch sets up in the optic fibre, first RS232 communicator passes through RS232 communication line and the wired signal connection of second RS232 communicator that corresponds, second communication mode on-off switch sets up in the RS232 communication line.
4. The hotel management system of claim 1, wherein the hotel background monitoring device comprises a monitoring computer, an identity card inserter, an identity verifier, an infrared body temperature detector, an AND logic operation circuit and a relay;
the identity card inserting device is used for inserting an identity card and identifying identity information of the identity card, and a signal output end of the identity card inserting device is connected with a signal input end of the identity verifier through a wired signal and used for verifying the identity information of the identity card and outputting a high-level signal after the verification is passed;
the infrared body temperature detector is used for detecting the body temperature of a human body, outputting a high-level signal when the body temperature of the human body is less than or equal to a preset body temperature threshold value, and outputting a low-level signal when the body temperature of the human body is greater than the preset body temperature threshold value;
the signal output end of the identity verifier is in wired signal connection with the first signal input end of the AND logic operation circuit, and the signal output end of the infrared body temperature detector is in wired signal connection with the second signal input end of the AND logic operation circuit;
the relay comprises a control coil and a normally open contact switch, the signal output end of the logic operation circuit is connected with the control coil through a wired signal, and the normally open contact switch is arranged in a power supply loop of the monitoring computer in series.
5. The hospitality management system of claim 1, wherein said room terminal further comprises a data output flow monitor, said room controller being in wired signal connection with said data output flow monitor, said data output flow monitor for monitoring the flow of room environment monitoring data output by said room controller to said first wireless communicator.
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CN202121195124.1U CN214474578U (en) | 2021-05-31 | 2021-05-31 | Hotel management system |
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CN202121195124.1U CN214474578U (en) | 2021-05-31 | 2021-05-31 | Hotel management system |
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