CN212859491U - Intelligent customer service robot - Google Patents

Intelligent customer service robot Download PDF

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Publication number
CN212859491U
CN212859491U CN202021709956.6U CN202021709956U CN212859491U CN 212859491 U CN212859491 U CN 212859491U CN 202021709956 U CN202021709956 U CN 202021709956U CN 212859491 U CN212859491 U CN 212859491U
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CN
China
Prior art keywords
display screen
box
screw
bearing
fixedly connected
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Expired - Fee Related
Application number
CN202021709956.6U
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Chinese (zh)
Inventor
沈国君
王冬宝
徐梦舟
杨政
董蓓
沈艳
蒙燕
刘萍
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Customer Service Center South Branch State Grid Co ltd
Original Assignee
Customer Service Center South Branch State Grid Co ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Customer Service Center South Branch State Grid Co ltd filed Critical Customer Service Center South Branch State Grid Co ltd
Priority to CN202021709956.6U priority Critical patent/CN212859491U/en
Application granted granted Critical
Publication of CN212859491U publication Critical patent/CN212859491U/en
Expired - Fee Related legal-status Critical Current
Anticipated expiration legal-status Critical

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Abstract

The utility model discloses an intelligence customer service robot, including the box, install in the audio data transceiver on box top, set up in the universal wheel of box bottom and set up in the intelligent display screen of box one side, seted up logical seam on the box, the inside of box is provided with first screw rod, it is provided with the lift box to slide on the first screw rod, one side fixedly connected with connecting rod of lift box, the connecting rod passes lead to the seam and be in the outside fixedly connected with display screen support of box, wherein, intelligent display screen articulate in the display screen support is kept away from one side of connecting rod. The utility model discloses under drive arrangement and guider's combined action, the lift box can reciprocate in the inside of box to under the drive effect of lift box, can highly adjust intelligent display screen, simultaneously, angle adjusting device can adjust intelligent display screen's angle of inclination, made things convenient for the handicapped personage who takes the wheelchair to use.

Description

Intelligent customer service robot
Technical Field
The utility model relates to a robot specifically is an intelligence customer service robot.
Background
With the development of the technology level, the intelligent customer service robot is widely applied to public occasions such as hospitals, bank halls and the like, can provide various convenient and quick services for customers, reduces the workload of workers, and gradually becomes an indispensable facility in the public service industry.
However, the multifunctional display screen of the current intelligent customer service robot is mostly fixed on the body, the height and the angle of the screen cannot be adjusted, and when the disabled who takes the wheelchair uses the multifunctional display screen, the multifunctional display screen needs to be operated under the help of other people, so that inconvenience is brought to the user.
SUMMERY OF THE UTILITY MODEL
Based on the weak point among the prior art that mentions among the above-mentioned background art, for this reason the utility model provides an intelligence customer service robot.
The utility model discloses an adopt following technical scheme to overcome above technical problem, specifically do:
an intelligent customer service robot comprises a box body, an audio data transceiver arranged at the top end of the box body, universal wheels arranged at the bottom end of the box body and an intelligent display screen arranged on one side of the box body, wherein a through seam is formed in the box body, a first screw rod is arranged in the box body, a lifting box is arranged on the first screw rod in a sliding mode, a connecting rod is fixedly connected to one side of the lifting box, and the connecting rod penetrates through the through seam and is fixedly connected with a display screen support on the outer side of the box body;
the intelligent display screen is hinged to one side, away from the connecting rod, of the display screen support, a guide device is arranged inside the box body and used for enabling the lifting box to slide up and down along the first screw rod, a driving device is arranged inside the lifting box and used for controlling the lifting box to move, and an angle adjusting device used for acting on the intelligent display screen is arranged between the intelligent display screen and the display screen support.
As a further aspect of the present invention: the guiding device comprises a sliding rod fixed in the box body and a sliding sleeve which is sleeved on the sliding rod in a sliding mode and is fixedly connected with the lifting box.
As a further aspect of the present invention: the driving device comprises a servo motor fixed inside the lifting box, a first bevel gear fixed on an output shaft of the servo motor, a rotating shaft rotatably arranged inside the lifting box, a second bevel gear fixedly connected to the top end of the rotating shaft and meshed with the first bevel gear, a first circular gear fixed on the rotating shaft, a first threaded sleeve rotatably arranged on the lifting box and matched with the first screw rod, and a second circular gear fixed on the top end of the first threaded sleeve and sleeved on the first screw rod;
wherein the second circular gear is meshed with the first circular gear.
As a further aspect of the present invention: the bottom of pivot is provided with the third bearing, the inner circle of third bearing with pivot fixed connection, the outer lane of third bearing is fixed in on the lift box.
As a further aspect of the present invention: the bottom end of the first thread sleeve is provided with a first bearing, the inner ring of the first bearing is fixedly connected with the first thread sleeve, and the outer ring of the first bearing is fixed on the lifting box.
As a further aspect of the present invention: the angle adjusting device comprises a second screw fixed on a side plate of a display screen bracket, a baffle fixedly connected to one side of the second screw close to the intelligent display screen, a second threaded sleeve rotatably arranged on the second screw and matched with the second screw, a second bearing arranged on one side of the second threaded sleeve and sleeved on the second screw, and a display screen supporting rod arranged between the intelligent display screen and the second bearing;
the second thread sleeve is fixedly connected to the inner ring of the second bearing, one side of the display screen supporting rod is hinged to the intelligent display screen, and the other side of the display screen supporting rod is hinged to the outer ring of the second bearing.
After the structure more than adopting, the utility model discloses compare in prior art, possess following advantage: under drive arrangement and guider's combined action, the lift box can reciprocate in the inside of box to under the drive effect of lift box, can adjust the height of intelligent display screen, simultaneously, angle adjusting device can adjust the angle of inclination of intelligent display screen, has made things convenient for the physical disability personage who takes the wheelchair to use.
Drawings
Fig. 1 is a schematic structural diagram of the present invention.
Fig. 2 is a schematic structural diagram of the middle driving device of the present invention.
Fig. 3 is a schematic structural view of the middle guide device of the present invention.
Fig. 4 is a schematic structural view of the middle display screen bracket and the second screw rod of the present invention.
In the figure: 1. a box body; 2. an audio data transceiver; 3. a universal wheel; 4. an intelligent display screen; 5. c, through sewing; 6. a first screw; 7. a lifting box; 8. a connecting rod; 9. a display screen support; 10. a slide rod; 11. a sliding sleeve; 12. a servo motor; 13. a first bevel gear; 14. a rotating shaft; 15. a second bevel gear; 16. a first circular gear; 17. a first threaded sleeve; 18. a second circular gear; 19. a first bearing; 20. a second screw; 21. a baffle plate; 22. a second thread insert; 23. a second bearing; 24. a display screen support bar; 25. and a third bearing.
Detailed Description
In order to facilitate understanding of the present invention, the present invention will be described more fully hereinafter with reference to the accompanying drawings. The preferred embodiments of the present invention are shown in the drawings. The invention may, however, be embodied in many different forms and should not be construed as limited to the embodiments set forth herein. Rather, these embodiments are provided so that this disclosure will be thorough and complete.
In addition, an element of the present invention may be said to be "secured to" or "disposed on" another element, either directly on the other element or with intervening elements present. When an element is referred to as being "connected" to another element, it can be directly connected to the other element or intervening elements may also be present. The terms "vertical," "horizontal," "left," "right," and the like as used herein are for illustrative purposes only and do not represent the only embodiments.
Referring to fig. 1 to 4, in an embodiment of the present invention, an intelligent customer service robot includes a box body 1, an audio data transceiver 2 installed at a top end of the box body 1, a universal wheel 3 installed at a bottom end of the box body 1, and an intelligent display screen 4 installed at one side of the box body 1, wherein a through seam 5 is formed on the box body 1, a first screw rod 6 is arranged inside the box body 1, a lifting box 7 is slidably arranged on the first screw rod 6, a connecting rod 8 is fixedly connected to one side of the lifting box 7, and the connecting rod 8 passes through the through seam 5 and is fixedly connected to a display screen support 9 at an outer side of the box body 1;
the intelligent display screen 4 is hinged to one side, away from the connecting rod 8, of the display screen support 9, a guide device for enabling the lifting box 7 to slide up and down along the first screw 6 is arranged inside the box body 1, a driving device for controlling the lifting box 7 to move is arranged inside the lifting box 7, and an angle adjusting device acting on the intelligent display screen 4 is arranged between the intelligent display screen 4 and the display screen support 9;
audio data transceiver 2 is used for receiving and output audio signal, intelligent display screen 4 is used for receiving and output image signal, guider can make lift box 7 reciprocate along the vertical direction in the inside of box 1 and do not take place the skew, drive arrangement provides power for lift box 7's removal, lift box 7 can drive display screen support 9 when removing and reciprocate, thereby can adjust the height that articulates intelligent display screen 4 on display screen support 9, control sets up angle adjusting device between intelligent display screen 4 and display screen support 9, can adjust the inclination of intelligent display screen 4.
In an embodiment of the present invention, the guiding device includes a sliding rod 10 fixed inside the box body 1, and a sliding sleeve 11 slidably sleeved on the sliding rod 10 and fixedly connected to the lifting box 7;
since the sliding sleeve 11 is slidably fitted over the sliding rod 10, when the elevator box 7 moves up and down, the moving track of the elevator box 7 is always kept vertical without deviation by the restriction of the sliding rod 10.
In another embodiment of the present invention, the driving device includes a servo motor 12 fixed inside the lifting box 7, a first bevel gear 13 fixed on an output shaft of the servo motor 12, a rotating shaft 14 rotatably disposed inside the lifting box 7, a second bevel gear 15 fixedly connected to a top end of the rotating shaft 14 and engaged with the first bevel gear 13, a first circular gear 16 fixed on the rotating shaft 14, a first threaded sleeve 17 rotatably disposed on the lifting box 7 and engaged with the first screw 6, and a second circular gear 18 fixed on a top end of the first threaded sleeve 17 and sleeved on the first screw 6;
wherein the second circular gear 18 is meshed with the first circular gear 16;
when the output shaft of the servo motor 12 rotates, the second bevel gear 15 is driven to rotate due to the meshing relationship, the first circular gear 16 arranged on the rotating shaft 14 also drives the second circular gear 18 to rotate, and further drives the first threaded sleeve 17 to rotate, and when the first threaded sleeve 17 rotates, the first threaded sleeve 17 drives the lifting box 7 to move up and down along the direction of the first screw 6 due to the fact that the inside of the first threaded sleeve 17 is matched with the threads on the surface of the first screw 6.
In another embodiment of the present invention, a third bearing 25 is disposed at the bottom end of the rotating shaft 14, an inner ring of the third bearing 25 is fixedly connected to the rotating shaft 14, and an outer ring of the third bearing 25 is fixed to the lifting box 7;
when the rotating shaft 14 rotates, the rotating shaft 14 drives the inner ring of the third bearing 25 to rotate, and the lifting box 7 provides support for the rotating shaft 14 while not limiting the rotation of the rotating shaft 14.
In another embodiment of the present invention, a first bearing 19 is disposed at a bottom end of the first screw sleeve 17, an inner ring of the first bearing 19 is fixedly connected to the first screw sleeve 17, and an outer ring of the first bearing 19 is fixed to the lift box 7;
when the first screw 17 rotates and moves up and down along the first screw 6, the first screw 17 drives the inner ring of the first bearing 19 to rotate, and the outer ring of the first bearing 19 is fixed on the lifting box 7, so the first screw 17 drives the lifting box 7 to move up and down, and the lifting box 7 does not limit the rotation of the first screw 17.
In another embodiment of the present invention, the angle adjusting device includes a second screw 20 fixed on a side plate of the display screen bracket 9, a baffle 21 fixedly connected to one side of the second screw 20 close to the intelligent display screen 4, a second threaded sleeve 22 rotatably disposed on the second screw 20 and matched with the second screw 20, a second bearing 23 disposed on one side of the second threaded sleeve 22 and sleeved on the second screw 20, and a display screen support rod 24 disposed between the intelligent display screen 4 and the second bearing 23;
the second thread sleeve 22 is fixedly connected to the inner ring of the second bearing 23, one side of the display screen support rod 24 is hinged to the intelligent display screen 4, and the other side of the display screen support rod 24 is hinged to the outer ring of the second bearing 23;
the surface of second swivel nut 22 has the convenient hand pivoted decorative pattern, when rotating second swivel nut 22, because the screw thread of second swivel nut 22 internal surface and second screw rod 20 surface cooperatees, second swivel nut 22 can remove along second screw rod 20's direction, the second swivel nut 22 removal can be followed and the rotation of second swivel nut 22 can not be restricted to the outer lane of second bearing 23, articulate the one end that display screen bracing piece 24 on second bearing 23 outer lane also can remove, because the bottom of intelligent display screen 4 articulates on display screen support 9, thereby the other end of display screen bracing piece 24 can drive intelligent display screen 4 and rotate, make the angle of inclination of intelligent display screen 4 change.
The foregoing is illustrative of the preferred embodiments of the present invention only, and is not to be construed as limiting the claims. The present invention is not limited to the above embodiments, and the specific structure thereof is allowed to be changed. However, all changes which come within the scope of the independent claims of the invention are to be embraced therein.
Unless defined otherwise, all technical and scientific terms used herein have the same meaning as commonly understood by one of ordinary skill in the art to which this invention belongs. The terminology used herein in the description of the invention is for the purpose of describing particular embodiments only and is not intended to be limiting of the invention. As used herein, the term "and/or" includes any and all combinations of one or more of the associated listed items.

Claims (6)

1. The intelligent customer service robot comprises a box body (1), an audio data transceiver (2) mounted at the top end of the box body (1), a universal wheel (3) arranged at the bottom end of the box body (1) and an intelligent display screen (4) arranged on one side of the box body (1), and is characterized in that a through seam (5) is formed in the box body (1), a first screw (6) is arranged in the box body (1), a lifting box (7) is arranged on the first screw (6) in a sliding mode, a connecting rod (8) is fixedly connected to one side of the lifting box (7), and the connecting rod (8) penetrates through the through seam (5) and is fixedly connected with a display screen support (9) on the outer side of the box body (1);
wherein, intelligent display screen (4) articulate in display screen support (9) are kept away from one side of connecting rod (8), the inside of box (1) is provided with the confession lift case (7) along gliding guider about first screw rod (6), the inside of lift case (7) is provided with right lift case (7) remove the drive arrangement who plays the control effect, intelligent display screen (4) with be provided with the angle adjusting device who acts on intelligent display screen (4) between display screen support (9).
2. An intelligent customer service robot according to claim 1, wherein the guiding device comprises a sliding rod (10) fixed inside the box body (1), and a sliding sleeve (11) slidably sleeved on the sliding rod (10) and fixedly connected with the lifting box (7).
3. The intelligent customer service robot as claimed in claim 1, wherein the driving device comprises a servo motor (12) fixed inside the lifting box (7), a first bevel gear (13) fixed on an output shaft of the servo motor (12), a rotating shaft (14) rotatably arranged inside the lifting box (7), a second bevel gear (15) fixedly connected to the top end of the rotating shaft (14) and meshed with the first bevel gear (13), a first circular gear (16) fixed on the rotating shaft (14), a first threaded sleeve (17) rotatably arranged on the lifting box (7) and matched with the first screw (6), and a second circular gear (18) fixed on the top end of the first threaded sleeve (17) and sleeved on the first screw (6);
wherein the second circular gear (18) is in mesh with the first circular gear (16).
4. An intelligent customer service robot according to claim 3, wherein a third bearing (25) is arranged at the bottom end of the rotating shaft (14), the inner ring of the third bearing (25) is fixedly connected with the rotating shaft (14), and the outer ring of the third bearing (25) is fixed on the lifting box (7).
5. An intelligent customer service robot according to claim 3, wherein a first bearing (19) is arranged at the bottom end of the first screw sleeve (17), the inner ring of the first bearing (19) is fixedly connected with the first screw sleeve (17), and the outer ring of the first bearing (19) is fixed on the lifting box (7).
6. The intelligent customer service robot according to claim 1, wherein the angle adjusting device comprises a second screw (20) fixed on a side plate of a display screen bracket (9), a baffle (21) fixedly connected to one side of the second screw (20) close to the intelligent display screen (4), a second threaded sleeve (22) rotatably arranged on the second screw (20) and matched with the second screw (20), a second bearing (23) arranged on one side of the second threaded sleeve (22) and sleeved on the second screw (20), and a display screen support rod (24) arranged between the intelligent display screen (4) and the second bearing (23);
the second thread sleeve (22) is fixedly connected to the inner ring of the second bearing (23), one side of the display screen supporting rod (24) is hinged to the intelligent display screen (4), and the other side of the display screen supporting rod (24) is hinged to the outer ring of the second bearing (23).
CN202021709956.6U 2020-08-17 2020-08-17 Intelligent customer service robot Expired - Fee Related CN212859491U (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
CN202021709956.6U CN212859491U (en) 2020-08-17 2020-08-17 Intelligent customer service robot

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
CN202021709956.6U CN212859491U (en) 2020-08-17 2020-08-17 Intelligent customer service robot

Publications (1)

Publication Number Publication Date
CN212859491U true CN212859491U (en) 2021-04-02

Family

ID=75222243

Family Applications (1)

Application Number Title Priority Date Filing Date
CN202021709956.6U Expired - Fee Related CN212859491U (en) 2020-08-17 2020-08-17 Intelligent customer service robot

Country Status (1)

Country Link
CN (1) CN212859491U (en)

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GR01 Patent grant
GR01 Patent grant
CF01 Termination of patent right due to non-payment of annual fee
CF01 Termination of patent right due to non-payment of annual fee

Granted publication date: 20210402

Termination date: 20210817