CN211956575U - Electric power business hall equipment inspection system based on thing networking - Google Patents
Electric power business hall equipment inspection system based on thing networking Download PDFInfo
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Abstract
The utility model provides an electric power business office equipment system of patrolling based on thing networking, includes: the system comprises a sensing layer, a network layer, a platform layer and an application layer, wherein the network layer is used for sending the equipment state information acquired by the sensing layer to the platform layer, the platform layer is used for recording and forwarding the equipment state information, and the application layer is used for displaying the equipment state information; the electric power business hall replaces traditional patrolling personnel with equipment patrolling system, cancels original hall patrolling personnel, has promoted the lean management level of company. The electric power business hall usually adopts a manual method to carry out equipment inspection, and the intelligent level and the inspection efficiency are lower. After the system is applied, the front-end terminal platform can complete patrol inspection, record generation and data transmission, and the background realizes report generation. The device management system not only can independently manage the operation and maintenance of the device, but also can provide data service for other systems, and is also beneficial to management standardization. The zero delay solves the equipment failure and practically improves the perception and satisfaction of the power customer.
Description
Technical Field
The utility model relates to an equipment inspection technical field, more specifically belong to thing networking device inspection system.
Background
The electric power business hall is a business acceptance window, an image display window and a service transmission window of an electric power marketing company, and is responsible for the external propaganda task of the electric power marketing company. Along with the development of times and technologies, intelligent transformation is needed, the inspection time is reduced, and the inspection labor efficiency is improved.
The national grid company has clear requirements in the construction of the power internet of things: the client is used as the center, so that the comprehensive sharing of data is realized, and the participation degree and the satisfaction degree of the client are improved. The business hall is used as an image carrier of a national network company, and the actual customer service level does not reach the expectation yet, which is specifically shown in the following steps:
the business acceptance work of the business hall is the first link of power marketing, and the quality of the business acceptance work directly concerns the external image of a power supply enterprise. The intelligent unmanned business hall has a large number of intelligent devices and high device integration rate. All electricity utilization services of the intelligent business hall need to be initiated from the intelligent equipment, so if faults occur in the intelligent self-service equipment and are not solved in time, normal use of customers can be directly influenced, and customer complaints are easily caused. The current inspection work is mainly completed manually, and the manual inspection is difficult, faults can not be found in time, and delay is easy to occur; the recorded information needs to be further summarized manually, and the method is a complex and error-prone process. Meanwhile, the tour consumes long time, so that the efficiency is low.
In order to solve the problem of equipment inspection in the intelligent business hall, a set of convenient and practical intelligent equipment inspection system needs to be researched and developed urgently, and the intelligent identification of the internet of things and the mobile data transmission technology are introduced into the standardized management of the intelligent business hall. Namely: a set of smart machine system of patrolling is researched and developed, the portable mobile terminal is used for patrolling management, the setting chart of the display device on the operation interface is displayed, when the device breaks down, the red light of the device flickers, a prompt tone is sent out to remind patrolling personnel to process the device, and the device fault information and the processing information are automatically uploaded to the system after the processing is finished. Meanwhile, when the work in the same day is finished, the inspection results are automatically collected, an electronic report is completed, and standing book management is carried out. Can assist smart machine inspection work better like this, alleviate a ray of staff burden, realize inspection convenience, management standardization, means informationization, analysis scientification, can simplify the inspection process, improve inspection work efficiency, make things convenient for intelligent business office equipment management.
Disclosure of Invention
The utility model provides an electric power business office equipment system of patrolling based on thing networking for solve equipment and patrol when consuming time, patrol the problem that efficiency is low.
The utility model adopts the following technical scheme:
the utility model provides an electric power business office equipment system of patrolling based on thing networking, includes: the system comprises a sensing layer, a network layer, a platform layer and an application layer, wherein the network layer is used for sending equipment state information acquired by the sensing layer to the platform layer, the platform layer is used for recording and forwarding the equipment state information, and the application layer is used for displaying the equipment state information;
the sensing layer includes: business camera, ID card reader and intelligent writer, the network layer includes: VTM self-service machine, the platform layer includes: business office tours the platform, the application layer includes: a device state inquiry terminal; the business hall patrol platform receives and records the equipment state information sent by the VTM self-service processing machine, and receives the inquiry of the equipment state inquiry terminal; the VTM self-service handling machine receives state information from the business camera, the identity card reader and the intelligent writer; the equipment state inquiry terminal is used for inquiring and displaying equipment state information.
Further, still include: the intelligent card reader comprises a payment terminal, a coin recognizer, an IC card reader and a password keyboard, wherein the business hall patrol platform receives and records equipment state information sent by the payment terminal, and the payment terminal receives state information of the coin recognizer, the IC card reader and the intelligent writer.
Further, still include: the business office patrols the platform and receives and record the equipment status information that terminal sending is printed in the inquiry, the terminal receipt is printed in the inquiry and the status information of inquiry printer is printed in the inquiry.
Further, still include: the system comprises a network video monitoring and monitoring camera, wherein the business hall patrol platform receives and records video information sent by the network video monitoring, and the network video monitoring receives video data of the monitoring camera.
Furthermore, the system also comprises a character advertisement screen, and the business hall patrol platform receives and records the display information of the character advertisement screen.
Furthermore, the equipment state inquiry terminal is provided with an equipment alarm prompting module, the equipment alarm prompting module is provided with a business hall equipment positioning diagram and an alarm signal indicator, and when the equipment alarm prompting module receives the equipment state abnormal information, the alarm signal indicator corresponding to the equipment positioning diagram sends an indication.
Furthermore, the equipment state inquiry terminal is provided with an equipment archive information module, and the equipment archive information module is used for creating and displaying equipment archive information.
Furthermore, the equipment state inquiry terminal is provided with an equipment alarm log module, and the equipment alarm log module is used for displaying equipment alarm records.
Furthermore, the equipment state inquiry terminal is provided with an equipment patrol module, and the equipment patrol module is used for registering equipment patrol records.
Furthermore, the equipment state inquiry terminal is provided with an authority granting module, and the authority granting module is used for granting the use authority of the equipment state inquiry terminal to the working personnel meeting the conditions.
The utility model discloses an actively the effect as follows:
the utility model provides an electric power business office equipment system of patrolling based on thing networking, includes: the device comprises a perception layer, a network layer, a platform layer and an application layer, wherein the network layer is used for sending device state information acquired by the perception layer to the platform layer, the platform layer is used for recording and forwarding the device state information, and the application layer is used for displaying the device state information.
After the electric power business hall equipment is accessed to the business hall patrol platform, the equipment state of the access network can be remotely checked, the equipment abnormal information acquired through the sensing layer is quickly forwarded to the equipment state inquiry terminal held by the worker, the equipment abnormality is quickly responded, the worker patrol workload is reduced, and the patrol efficiency is improved.
The electric power business hall inserts business hall tour platform including equipment access business hall that the inquiry was printed the terminal, can realize including the inquiry printer lack the consumptive material, general abnormity such as lack of paper is brought into the tour scope, it is wider to tour the scope, can also patrol the setting through network video monitoring and can not directly pass through the trouble that the network was discover at some of electric power business hall, if equipment shell fracture, display screen black screen, can also restore the unusual reason that takes place of equipment through network video monitoring.
The system equipment inquiry terminal is provided with an equipment alarm prompt module which can display the equipment setting condition, so that a worker can know the position of each equipment setting. When the equipment of the electric power business hall is abnormal, the alarm prompt appears at the corresponding position in the fixed position picture, so that the worker can quickly find out the equipment which is abnormal, the use is simple, and the use experience is good.
The electric power business hall replaces traditional patrolling personnel with equipment patrolling system, cancels original hall patrolling personnel, has promoted the lean management level of company. The electric power business hall usually adopts a manual method to carry out equipment inspection, and the intelligent level and the inspection efficiency are lower. After the system is applied, the front-end terminal platform can complete patrol inspection, record generation and data transmission, and the background realizes report generation. The system not only can independently manage the equipment, but also can provide data service for other systems (generate patrol data record files with customized formats), and is also beneficial to management standardization. The zero delay solves the equipment failure and practically improves the perception and satisfaction of the power customer.
Drawings
FIG. 1 is a functional block diagram of a patrol system for electric power business hall devices according to an embodiment of the present invention;
FIG. 2 is a schematic diagram of a privilege granting module according to an embodiment of the present invention;
FIG. 3 is a schematic diagram of an alarm prompt module of an apparatus according to an embodiment of the present invention;
fig. 4 is a schematic diagram of an apparatus archive information module according to an embodiment of the present invention.
Detailed Description
In order to make the objects, technical solutions and advantages of the present invention more clearly understood, the present invention is further described in detail below with reference to the accompanying drawings and embodiments. It should be understood that the detailed description and specific examples, while indicating the invention, are given by way of illustration only.
As shown in fig. 1, an electric power business hall equipment patrol system based on internet of things includes: the device comprises a perception layer, a network layer, a platform layer and an application layer, wherein the network layer is used for sending device state information acquired by the perception layer to the platform layer, the platform layer is used for recording and forwarding the device state information, and the application layer is used for displaying the device state information.
The sensing layer includes: business camera, ID card reader and intelligent writer, the network layer includes: VTM self-service machine of handling, the platform layer includes: business office tours platform, the application layer includes: a device state inquiry terminal; the business hall patrol platform receives and records the equipment state information sent by the VTM self-service processing machine, and receives the inquiry of the equipment state inquiry terminal; the VTM self-service handling machine receives state information from the business camera, the identity card reader and the intelligent writer; the equipment state inquiry terminal is used for inquiring and displaying the equipment state information.
More specifically, the business hall patrol platform is a server, the business hall patrol platform and the VTM self-service transaction machine establish network communication connection through a local area network, the business camera, the identity card reader and the intelligent writer are all electrically connected with the VTM self-service transaction machine, the equipment state query terminal comprises intelligent terminals such as a mobile phone, a tablet computer and a computer, and after the equipment state query terminal is connected to the network, the equipment state query terminal sends a command for querying the equipment state to the business hall patrol platform to check the equipment state, and can also passively receive business hall patrol platform alarm messages. The business camera is used for acquiring facial image information of business handling personnel when handling business, is connected with the business handling equipment, and is initialized when the business handling equipment is started if being connected with the VTM self-service handling machine in the embodiment, and the state of the business camera can be acquired in the initialization process; the identity card reader is used for acquiring identity card information of a business handling person when handling business, is connected with business handling equipment, and is initialized when the business handling equipment is started if being connected with a VTM self-service handling machine in the embodiment, and the state of the identity card reader can be acquired in the initialization process; the intelligence write the ware and be used for obtaining writing of business personnel of handling when handling the business, it is connected with business handling equipment, is connected with VTM self-service handling machine in this embodiment, can initialize the intelligence write the ware when business handling equipment starts, and the state that the ware was write to intelligence can be obtained to the initialization process.
During the working process, when the VTM self-service transaction machine is started, the VTM self-service transaction machine can initialize and scan the service camera, the identity card reader and the intelligent writer, if the initialization is successful, the VTM self-service transaction machine can send a message of successful initialization to the business hall patrol platform, and the business hall patrol platform can combine the message and record the time of receiving the message. If the initialization fails, the hardware is indicated to have a fault, the VTM self-service transaction machine can send abnormal state information to the business hall patrol platform, the business hall patrol platform receives and records the information and the time for receiving the information, and simultaneously forwards the abnormal state information, the equipment state inquiry terminal can obtain and check the VTM self-service transaction machine with the fault at the first time by a worker holding the equipment state inquiry terminal, and the worker receives an alarm prompt and then arrives at the site at the first time to check and maintain the VTM self-service transaction machine.
The business hall patrol platform can also regularly send inquiry state information to a VTM self-service handling machine which is networked with the business hall patrol platform, after the VTM self-service handling machine receives the information, the state information comprising a business camera, an identity card reader and an intelligent writer can be obtained, if the information does not contain alarm information, the information is sent to the business hall patrol platform, the business hall patrol platform combines the information and receives the time for recording, and if the information contains the alarm information, the alarm information can also be forwarded to an equipment state inquiry terminal.
In addition, in another situation, after the business hall patrol platform sends the query status message, the VTM self-service processing machine does not respond late, and after exceeding the predetermined time threshold, a connection timeout message is generated in the business hall patrol platform, the message is combined with the message generation time and is recorded in the business hall patrol platform, and if the message contains the alarm message, the alarm message is also forwarded to the device status query terminal.
After the electric power business hall equipment is connected into the business hall patrol platform, the equipment state of the access network can be remotely checked, equipment abnormal information is quickly forwarded to the equipment state inquiry terminal held by the worker, the equipment abnormity is quickly responded, meanwhile, the work load of the worker in patrol is reduced, and the patrol efficiency is improved.
Further, still include: the system comprises a payment terminal, a coin recognizer, an IC card reader and a password keyboard, wherein a business hall patrol platform receives and records equipment state information sent by the payment terminal, and the payment terminal receives state information of the coin recognizer, the IC card reader and an intelligent writer.
Further comprising: the business hall patrol platform receives and records the equipment state information sent by the inquiry printing terminal, and the inquiry printing terminal receives the state information of the inquiry printer.
Further comprising: the system comprises a network video monitoring and monitoring camera, a business hall patrol platform, a video monitoring server and a video monitoring server, wherein the business hall patrol platform receives and records video information sent by the network video monitoring, and the network video monitoring receives video data of the monitoring camera.
The system also comprises a character advertisement screen, and the business hall patrol platform receives and records the display information of the character advertisement screen.
More specifically, the currency identifier, the IC card reader and the password keyboard are electrically connected with the payment terminal. The inquiry printer is electrically connected with the inquiry printing terminal, and the monitoring camera is electrically connected with the network video monitoring terminal. And the payment terminal, the inquiry printing terminal and the network video monitoring are all in communication connection with the business hall patrol platform.
During the working process, the payment terminal, the inquiry printing terminal and the network video monitoring can check the equipment condition electrically connected with the payment terminal, such as a currency identifier, an IC card reader, a password keyboard function, a monitoring camera and an inquiry printer are intact, whether the printer is out of paper is inquired, after the initialization is completed, initialization information is sent to a business hall patrol platform, the business hall patrol platform can record the initialization information and the time for receiving the initialization information, and simultaneously analyze initialization information data, if the initialization information contains abnormal information, such as the printer out of paper information, the information can be forwarded to the equipment state inquiry terminal, a worker holding the equipment state inquiry terminal can receive an alarm message at the first time, and therefore the response of manually eliminating the alarm message is carried out; the password keyboard is a device used for inputting character information when service inquiry or service payment is carried out.
The business hall patrol platform can also send inquiry state information to the networking equipment at regular time, the equipment on the network layer can inquire the equipment on the sensing layer and respond to the business hall patrol platform in an information form, the information is sent to the business hall patrol platform, the business hall patrol platform combines the information and receives the time for recording, and if the information contains the warning information, the warning information can also be forwarded to the equipment state inquiry terminal.
If the devices in the network layer, such as the payment terminal, the inquiry printing terminal and the network video monitoring, do not respond within the time threshold range, a connection overtime message is generated on the business hall patrol platform, the message is combined with the message generation time and is recorded on the business hall patrol platform, and if the alarm message is included, the alarm message is also forwarded to the device state inquiry terminal.
For network video monitoring, the equipment state inquiry terminal can also send a request to a business hall patrol platform to check a network video monitoring video. For the character advertisement screen, the equipment state inquiry terminal sends a request to the business hall patrol platform to check the characters displayed by the character advertisement screen, the characters to be replaced can also be sent to the business hall patrol platform, and then the characters to be replaced are sent to the character advertisement screen by the business hall patrol platform, so that the characters of the advertisement screen can be remotely replaced.
The electric power business hall inserts business hall tour platform including equipment access business hall that the inquiry was printed the terminal, can realize including the inquiry printer lack the consumptive material, general abnormity such as lack of paper is brought into the tour scope, it is wider to tour the scope, can also patrol the setting through network video monitoring and can not directly pass through the trouble that the network was discover at some of electric power business hall, if equipment shell fracture, display screen black screen, can also restore the unusual reason that takes place of equipment through network video monitoring.
Furthermore, the equipment state inquiry terminal is provided with an equipment alarm prompting module, the equipment alarm prompting module is provided with a business hall equipment positioning diagram and an alarm signal indicator, and when the equipment alarm prompting module receives the equipment state abnormal information, the alarm signal indicator corresponding to the equipment positioning diagram sends out an indication.
The equipment state inquiry terminal is also provided with an equipment archive information module which is used for creating and displaying equipment archive information.
The equipment state inquiry terminal is also provided with an equipment alarm log module which is used for displaying equipment alarm records.
The equipment state inquiry terminal is also provided with an equipment patrol module, and the equipment patrol module is used for registering equipment patrol records.
The equipment state inquiry terminal is also provided with an authority granting module which is used for granting the use authority of the equipment state inquiry terminal to the working personnel meeting the conditions.
More specifically, the device status inquiry terminal is provided with an application program for displaying and managing the device status, one functional module of the application program is a device alarm prompting module, the module can display the setting condition of the power business hall device in the business hall, and when the power business hall device is abnormal, a red signal at the position of the device flashes in the power business hall device setting picture and gives an alarm sound. Clicking the device icon can pop up detailed information of the abnormal alarm. When the device abnormality is relieved, the signal icon exits, and the device alarm sound is turned off.
The equipment alarm prompt module can display the equipment setting condition, so that the staff can know the position of each equipment setting. When the equipment of the electric power business hall is abnormal, the alarm prompt appears at the corresponding position in the fixed position picture, so that the worker can quickly find out the equipment which is abnormal, the use is simple, and the use experience is good.
The equipment inquiry terminal application program is also provided with an equipment account management module for managing the equipment, so that omission can be avoided by carrying out account management on the equipment in the business hall, and standard management is carried out. The equipment account management module can perform condition screening on the terminal equipment according to the network point name, the terminal model and the like.
The equipment inquiry terminal application program is also provided with an equipment patrol module, after the staff patrol the equipment on site, the staff can upload the equipment patrol records to the business hall patrol platform through the module, and the equipment inquiry terminal can also gather the patrol records uploaded by the module and contains a plurality of dimensional information such as site names, terminal numbers, module codes and the like. The report format can be adjusted according to the requirements, and the report management tool is used for summarizing and analyzing the data, so that paperless report management of equipment inspection in a business hall is realized.
The equipment inquiry terminal application program is also provided with a login module, the intelligent business hall equipment patrol system is preset with login permission, the intelligent business hall equipment patrol system logs in the system before work every day, and the equipment inquiry terminal application program can be used only after logging in. In addition, the login module can be realized by adopting a biological fingerprint identification module, and only after the comparison of the biological fingerprint information of the staff is successful, the staff can enter the application program of the equipment inquiry terminal.
The electric power business hall replaces traditional patrolling personnel with equipment patrolling system, cancels original hall patrolling personnel, has promoted the lean management level of company. The electric power business hall usually adopts a manual method to carry out equipment inspection, and the intelligent level and the inspection efficiency are lower. After the system is applied, the front-end terminal platform can complete patrol inspection, record generation and data transmission, and the background realizes report generation. The system not only can independently manage the equipment, but also can provide data service for other systems (generate patrol data record files with customized formats), and is also beneficial to management standardization. The zero delay solves the equipment failure and practically improves the perception and satisfaction of the power customer.
According to the achievement, by means of the opportunity that the Internet of things is reduced, the inspection work of the equipment in the electric power business hall is deeply optimized, the inspection work of the electric power business hall is facilitated, the team management is standardized, the inspection means is informationized, the result analysis is scientific, and the whole-process closed-loop management of the inspection work of the equipment is formed. The system can be deployed on a common mobile terminal, is convenient to operate, has low investment, and has operability, reproducibility, generalizability and popularization reference value. The electric power business hall equipment patrol system can be applied to all electric power business halls, is expanded to business halls of communication operators, finance, logistics and other service industries, and plays a great role in improving the equipment patrol working efficiency and the customer satisfaction.
The above-described embodiments are merely preferred examples of the present invention and are not exhaustive of the possible implementations of the present invention. Any obvious modifications to the above would be obvious to those of ordinary skill in the art, but would not bring the invention so modified beyond the spirit and scope of the present invention.
Claims (10)
1. The utility model provides an electric power business office equipment system of patrolling based on thing networking which characterized in that includes: the system comprises a sensing layer, a network layer, a platform layer and an application layer, wherein the network layer is used for sending equipment state information acquired by the sensing layer to the platform layer, the platform layer is used for recording and forwarding the equipment state information, and the application layer is used for displaying the equipment state information;
the sensing layer includes: business camera, ID card reader and intelligent writer, the network layer includes: VTM self-service machine, the platform layer includes: business office tours the platform, the application layer includes: a device state inquiry terminal; the business hall patrol platform receives and records the equipment state information sent by the VTM self-service processing machine, and receives the inquiry of the equipment state inquiry terminal; the VTM self-service handling machine receives state information from the business camera, the identity card reader and the intelligent writer; the equipment state inquiry terminal is used for inquiring and displaying equipment state information.
2. The internet of things-based power business hall device patrol system according to claim 1, further comprising: the intelligent card reader comprises a payment terminal, a coin recognizer, an IC card reader and a password keyboard, wherein the business hall patrol platform receives and records equipment state information sent by the payment terminal, and the payment terminal receives state information of the coin recognizer, the IC card reader and the intelligent writer.
3. The internet of things-based power business hall device patrol system according to claim 2, further comprising: the business office patrols the platform and receives and record the equipment status information that terminal sending is printed in the inquiry, the terminal receipt is printed in the inquiry and the status information of inquiry printer is printed in the inquiry.
4. The internet of things-based power business hall device patrol system according to claim 3, further comprising: the system comprises a network video monitoring and monitoring camera, wherein the business hall patrol platform receives and records video information sent by the network video monitoring, and the network video monitoring receives video data of the monitoring camera.
5. The Internet of things-based electric power business hall equipment patrol system according to claim 4, further comprising a character advertisement screen, wherein the business hall patrol platform receives and records display information of the character advertisement screen.
6. The electric power business hall equipment patrol system based on the internet of things as claimed in claim 5, wherein the equipment state query terminal is provided with an equipment alarm prompting module, the equipment alarm prompting module is provided with a business hall equipment map and an alarm signal indicator, and the alarm signal indicator sends out indication information when the equipment alarm prompting module receives equipment state abnormal information.
7. The internet-of-things-based electric power business hall equipment patrol system according to claim 6, wherein the equipment status query terminal is provided with an equipment profile information module, and the equipment profile information module is used for creating and displaying equipment profile information.
8. The internet-of-things-based electric power business hall equipment patrol system according to claim 7, wherein the equipment status inquiry terminal is provided with an equipment alarm log module, and the equipment alarm log module is used for displaying equipment alarm records.
9. The internet-of-things-based electric power business hall equipment patrol system according to claim 8, wherein the equipment status query terminal is provided with an equipment patrol module, and the equipment patrol module is used for registering equipment patrol records.
10. The electric power business hall equipment patrol system based on the internet of things according to claim 9, wherein the equipment status inquiry terminal is provided with an authority granting module, the authority granting module receives login information input by a worker, and when the login information is consistent with preset information, the authority granting the use authority of the equipment status inquiry terminal to the worker.
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| CN202020859789.7U CN211956575U (en) | 2020-05-21 | 2020-05-21 | Electric power business hall equipment inspection system based on thing networking |
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| CN202020859789.7U CN211956575U (en) | 2020-05-21 | 2020-05-21 | Electric power business hall equipment inspection system based on thing networking |
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