CN210745203U - Novel information communication intelligent service platform - Google Patents
Novel information communication intelligent service platform Download PDFInfo
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- CN210745203U CN210745203U CN202020144645.3U CN202020144645U CN210745203U CN 210745203 U CN210745203 U CN 210745203U CN 202020144645 U CN202020144645 U CN 202020144645U CN 210745203 U CN210745203 U CN 210745203U
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Abstract
The utility model provides a novel information communication intelligent service platform, which comprises a terminal device, a WEB server, an application server, an IVR server, a database server, a supercomputer, a network switch, a relay gateway, a line converter, a program controlled switch, an IP switch, a common telephone and an IP telephone; the terminal equipment, the WEB server, the application server, the IVR server, the database server and the super computer are connected with the network switch; the network switch is connected with the program control switch through the relay gateway and the line converter in sequence; the network switch is also connected with the IP switch; the program controlled exchanger is connected with the ordinary telephone set, and the IP exchanger is connected with the IP telephone set. The utility model discloses can be used to provide all kinds of information communication intelligent service, the user can use intelligent service with the help of ordinary telephone, IP telephone, terminal equipment etc. has advantages such as the compatibility is strong, the computing power is strong, the expansibility is good, has extensive application prospect.
Description
Technical Field
The utility model relates to the field of communication technology, in particular to novel information communication intelligent service platform.
Background
In recent years, with the continuous development of communication technology, the traditional communication service is no longer satisfied with simple traffic class service, but gradually develops to information communication intelligent service, including: the intelligent realization inquiry and switching, business consultation, information inquiry, voice message and feedback, instruction issue, intelligent affair reminding and other functions, and the purpose is to better serve clients through efficient two-way communication.
However, the existing messaging services face a number of problems, such as: the intelligent degree is low, the computing power is weak, the scale is small, the function is single, the working efficiency is low, the data is not comprehensive and accurate enough, and the increasingly developing requirements of customers are difficult to meet.
In addition, the existing information communication service platform has poor compatibility, the number of compatible users is small, and two technical systems of IP exchange and circuit exchange cannot be compatible, so that the application range is small, and the popularization is difficult.
SUMMERY OF THE UTILITY MODEL
An object of the utility model is to provide a novel information communication intelligent service platform, all kinds of information communication intelligent service can be integrated to this platform to improve information communication service's compatibility and scalability.
In order to solve the above technical problem, an embodiment of the present invention provides the following solutions:
a novel information communication intelligent service platform comprises terminal equipment, a WEB server, an application server, an IVR server, a database server, a supercomputer, a network switch, a trunk gateway, a line converter, a program-controlled switch, an IP switch, a common telephone and an IP telephone;
the terminal equipment, the WEB server, the application server, the IVR server, the database server and the super computer are connected with the network switch;
the network switch is connected with the program controlled switch sequentially through the relay gateway and the line converter;
the network switch is also connected with the IP switch;
the program controlled exchanger is connected with the common telephone;
the IP exchanger is connected with the IP telephone.
Preferably, the terminal device comprises a computer terminal and a mobile terminal.
Preferably, the line switch is connected to the SPC exchange through a coaxial cable.
Preferably, the stored program control exchange is connected with the common telephone through an audio line.
Preferably, the super computer is connected with the network switch through an optical fiber.
Preferably, the WEB server, the application server, the IVR server and the database server are connected to the network switch through network cables.
Preferably, the network switch and the trunking gateway are connected by a network cable.
Preferably, the network switch is connected with the IP switch through a network cable.
Preferably, the IP switch and the IP telephone are connected by a network cable.
Preferably, the trunking gateway supports SIP and ISDN PRI protocols.
The above technical scheme of the utility model at least include following beneficial effect:
the utility model provides an information communication intelligent service platform can be used to develop and integrate various information communication intelligent services, and users can use intelligent services with the help of modes such as ordinary telephone, IP telephone, terminal equipment and the like; because the SPC exchange is connected, a large number of military users can be considered, so that the platform can be compatible with two technical systems of a local telephone network and a military telephone network, and has better military application prospect; because the super computer is connected, the platform has super-strong computing power and super-large storage resource support, various very complex artificial intelligence services can be developed and operated based on the platform, and the platform also has good expansibility.
Drawings
Fig. 1 is a schematic structural diagram of an information communication intelligent service platform provided by an embodiment of the present invention.
Description of reference numerals: 1-a terminal device; 2-a WEB server; 3-an application server; 4-IVR server; 5-a database server; 6-a supercomputer; 7-a network switch; 8-relay gateway, 9-line converter; 10-SPC exchange; 11-IP exchanger, 12-ordinary telephone set, 13-IP telephone set.
Detailed Description
In order to make the technical problems, technical solutions and advantages to be solved by the present invention clearer, the following detailed description will be given with reference to the accompanying drawings and specific embodiments.
The embodiment of the utility model provides a novel information communication intelligent service platform, as shown in figure 1, the information communication intelligent service platform includes terminal equipment 1, WEB server 2, application server 3, IVR server 4, database server 5, supercomputer 6, network switch 7, trunk gateway 8, circuit converter 9, stored program control switch 10, IP switch 11, ordinary telephone 12 and IP telephone 13;
the terminal equipment 1, the WEB server 2, the application server 3, the IVR server 4, the database server 5 and the supercomputer 6 are connected with a network switch 7;
the network switch 7 is connected with the program control switch 10 through the relay gateway 8 and the line converter 9 in sequence;
the network switch 7 is also connected with an IP switch 11;
the program controlled exchanger 10 is connected with a common telephone 12;
the IP exchange 11 is connected to an IP telephone set 13.
The ordinary telephone 12 is an ordinary telephone and is distinguished from the IP telephone 13.
The utility model provides an information communication intelligent service platform can be used to develop and integrate various information communication intelligent services, and the user can use intelligent services with the help of modes such as ordinary telephone 12, IP telephone 13, terminal equipment 1, etc.; because the SPC exchange 10 is connected, a large number of military users can be considered, so that the platform can be compatible with two technical systems of a local telephone network and a military telephone network, and has better military application prospect; because the super computer 6 is connected, the platform has super-strong computing power and super-large storage resource support, various very complex artificial intelligence services can be developed and operated based on the platform, and the platform also has good expansibility.
In the embodiment of the present invention, the terminal device 1 includes a computer terminal and a mobile terminal. The user can use the service provided by the platform through the terminal device 1, and can also implement various operations on the platform through the terminal device 1.
The WEB server 2 is capable of deploying and operating WEB services, so that a user can access the platform on the terminal device 1 in the form of a WEB page. The application server 3 is capable of deploying and running various types of application services, including intelligent services.
The IVR server 4 is called an Interactive Voice Response system (Interactive Voice Response) server, can provide a concurrent call function, enables a service which cannot be processed to be switched to an artificial seat, or is switched back to a Voice service by the artificial seat, supports rapid configuration of an outbound flow and an outbound task, and initiates an outbound request to a telephone platform.
The database server 5 is capable of deploying and running database services, and is mainly used for storing data run by the platform. The supercomputer 6 is typically composed of hundreds of thousands of high-performance computing nodes and storage systems, and is capable of providing powerful computing functionality.
The embodiment of the utility model provides an in, can directly operate on supercomputer to too complicated artificial intelligence service, can operate on application server to not very complicated artificial intelligence service, because storage resource is huge, all kinds of operational data of platform can regularly back up on supercomputer.
Preferably, the trunk gateway 8 can select an MX 100G digital trunk gateway to support SIP and ISDN PRI protocols; the line converter 9 is for converting the LAN line into an E1 line; the IP exchanger 11 can be OM 20G IP telephone exchanger, integrates the service functions of telephone, recording, extension, call record management, etc., provides E1, LAN, telephone interface, and can be connected with telephone and voice gateway.
Further, as a preferred embodiment of the present invention, the line switch 9 is connected to the SPC exchange 10 via a coaxial cable.
The SPC exchange 10 is connected with a common telephone 12 through an audio line.
And the super computer is connected with the network switch through an optical fiber.
The WEB server 2, the application server 3, the IVR server 4, the database server 5 and the network switch 7 are connected through network cables.
The network switch 7 and the relay gateway 8 are connected by a network cable.
The network switch 7 and the IP switch 11 are connected through a network cable.
The IP exchange 11 and the IP telephone 13 are connected by a network cable.
It can be seen that the utility model provides an information communication intelligent service platform can compatible IP exchange and two kinds of technical system of circuit switching, and the user can conveniently use intelligent service with the help of ordinary telephone, IP telephone, terminal equipment etc.. Furthermore, the utility model discloses have superstrong computing power and the storage resource support of super large, can operate all kinds of complicated artificial intelligence service, have fine expansibility.
The foregoing is a preferred embodiment of the present invention, and it should be noted that, for those skilled in the art, a plurality of improvements and decorations can be made without departing from the principle of the present invention, and these improvements and decorations should also be regarded as the protection scope of the present invention.
Claims (10)
1. A novel information communication intelligent service platform is characterized by comprising terminal equipment, a WEB server, an application server, an IVR server, a database server, a supercomputer, a network switch, a relay gateway, a line converter, a program controlled switch, an IP switch, a common telephone and an IP telephone;
the terminal equipment, the WEB server, the application server, the IVR server, the database server and the super computer are connected with the network switch;
the network switch is connected with the program controlled switch sequentially through the relay gateway and the line converter;
the network switch is also connected with the IP switch;
the program controlled exchanger is connected with the common telephone;
the IP exchanger is connected with the IP telephone.
2. The intelligent information communication service platform according to claim 1, wherein the terminal equipment comprises a computer terminal and a mobile terminal.
3. The intelligent service platform of claim 1, wherein the line switch is connected to the SPC exchange via a coaxial cable.
4. The intelligent service platform for information communication according to claim 1, wherein the stored program control exchange and the ordinary telephone are connected through an audio line.
5. The intelligent service platform of claim 1, wherein the supercomputer is connected to the network switch by an optical fiber.
6. The intelligent service platform for information communication according to claim 1, wherein the WEB server, the application server, the IVR server and the database server are connected to the network switch through network cables.
7. The intelligent information communication service platform according to claim 1, wherein the network switch is connected with the trunking gateway through a network cable.
8. The intelligent service platform for information communication according to claim 1, wherein the network switch is connected with the IP switch through a network cable.
9. The intelligent service platform for information communication according to claim 1, wherein the IP switch and the IP telephone are connected by a network cable.
10. The intelligent service platform of claim 1, wherein the trunking gateway supports SIP and ISDN PRI protocols.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202020144645.3U CN210745203U (en) | 2020-01-22 | 2020-01-22 | Novel information communication intelligent service platform |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202020144645.3U CN210745203U (en) | 2020-01-22 | 2020-01-22 | Novel information communication intelligent service platform |
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| Publication Number | Publication Date |
|---|---|
| CN210745203U true CN210745203U (en) | 2020-06-12 |
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| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN202020144645.3U Expired - Fee Related CN210745203U (en) | 2020-01-22 | 2020-01-22 | Novel information communication intelligent service platform |
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| Country | Link |
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| CN (1) | CN210745203U (en) |
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN112540876A (en) * | 2020-12-21 | 2021-03-23 | 中国人民解放军61623部队 | Remote disaster recovery backup method and system for artificial telephone exchange |
| CN114844867A (en) * | 2022-04-24 | 2022-08-02 | 上海华客信息科技有限公司 | Intelligent telephone service system, service method, device and storage medium |
-
2020
- 2020-01-22 CN CN202020144645.3U patent/CN210745203U/en not_active Expired - Fee Related
Cited By (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN112540876A (en) * | 2020-12-21 | 2021-03-23 | 中国人民解放军61623部队 | Remote disaster recovery backup method and system for artificial telephone exchange |
| CN112540876B (en) * | 2020-12-21 | 2024-05-31 | 中国人民解放军61623部队 | Remote disaster recovery backup method and system for manual telephone exchange |
| CN114844867A (en) * | 2022-04-24 | 2022-08-02 | 上海华客信息科技有限公司 | Intelligent telephone service system, service method, device and storage medium |
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| CF01 | Termination of patent right due to non-payment of annual fee | ||
| CF01 | Termination of patent right due to non-payment of annual fee |
Granted publication date: 20200612 Termination date: 20210122 |