CN209118354U - A kind of cafeteria's service system - Google Patents
A kind of cafeteria's service system Download PDFInfo
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- CN209118354U CN209118354U CN201820686925.XU CN201820686925U CN209118354U CN 209118354 U CN209118354 U CN 209118354U CN 201820686925 U CN201820686925 U CN 201820686925U CN 209118354 U CN209118354 U CN 209118354U
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Abstract
The utility model relates to a kind of cafeteria's service systems, comprising: at least one rear kitchen workspace is used to cook and/or prepare food and/or beverage；At least one is used to the region of having dinner that customer has meal, to put one or multiple dining tables in the region of having dinner；Customer clear area includes that cleaning equipment cleans before the meal for customer；Service plate needed for buffet is put in tableware area and tableware；Pick-up area includes pick-up platform, accommodating food finished product on pick-up platform；Settling accounts area includes check out devices, is settled accounts based on buffet selected by user.Customer and rear kitchen are separated in two sides by buffet meal platform, the vegetable that kitchen is made after can both guaranteeing is sent to buffet meal area with prestissimo, while customer can also be allowed to see the working condition in rear kitchen, feels more relieved satisfaction to vegetable quality.Customer clear area simultaneously, tableware area, pick-up area, clearing area are arranged successively.
Description
Technical field
The utility model relates to a kind of cafeteria's service systems.
Background technique
In daily life, there are two types of relatively common restaurant systems in principle: one is provide clothes by waiter
The restaurant system of business, one is self-service restaurant systems.
In the first service system, waiter is by serve: his (she) record food that customer selects and
Beverage gives rear kitchen workspace menu, serves and drinks for customer, dishes is tidied up after customer has dinner, is taken for customer
Carry out bill and checks out.Although this quality service can bring comfort to customer, need to put into a large amount of time and people
Power, therefore the daily expenditure in restaurant is very big.
In self-service restaurant, customer oneself assumes responsibility for the work of very big some waiters mentioned above: Gu Ke
Order before the sales counter ordered, choose therefrom match the food put up and beverage in advance (can also the meal liked of oneself collocation
Dish and beverage), food and beverage are being taken by paying a bill when cashier.Customer oneself at dining table, uses food and beverage end
The tableware and rubbish that meal finishes generally also are tidied up by customer oneself.Although restaurant can cut down expenses in this way, for customer
For it is but very inconvenient.In addition to this, cheap tableware provided by some fast food restaurants is also often disposable.Therefore for
For some specific crowds, fast food cooking culture not be it is particularly attractive or basic it is unattractive.
In cafeteria, if pick-up sequence cannot correctly be arranged, customer may feel during selecting meal
It is constant, to influence impression of having dinner.Meanwhile the staff of cafeteria is generally also difficult to realize certain customers because having dinner body
It tests difference and abandons choosing meal, these are all a problem to be solved.
Utility model content
The utility model is used as solving the above problem in the prior art, and the main purpose of the utility model is
Overcome drawbacks described above, the advantages of restaurant system designed by the utility model is: having high quality service, it is low-cost, it is created
Cooking culture atmosphere it is not attractive.
To achieve the goals above, in the first aspect of the utility model, a kind of cafeteria's service system is provided,
Include:
At least one rear kitchen workspace is for cooking and/or preparing food and/or beverage；
At least one is used for the region of having dinner that customer has meal, and one or multiple meal are put in the region of having dinner
Table；
Customer clear area includes that cleaning equipment cleans before the meal for customer；
Service plate needed for buffet is put in tableware area and tableware；
Pick-up area includes pick-up platform, accommodating food finished product on pick-up platform；
Settling accounts area includes check out devices, is settled accounts based on buffet selected by user.
Further, customer clear area, tableware area, pick-up area, clearing area are arranged successively.
Further, the customer clear area, tableware area and clearing area and pick-up area are arranged vertically.
Further, cafeteria's service system further includes dining room monitoring system comprising camera unit is configured
It tracks for the image information that is provided based on the imaging device by the areas captured image around the self-service region described
The people moved in region around self-service region；Further comprise PC, for by camera unit captured image carry out storage and
Analysis, so that it is determined that not completing the customer of autonomous pick-up.
Further, the detection information of cafeteria's service system analysis camera unit, analyzes the pick-up road of customer
Diameter and pick-up situation, according to the pick-and-place degree of residence time and track route and food product so that it is determined that whether customer's abandons certainly
Help pick-up.
Further comprise self-service small powder area, self-service small powder or drinks are provided；
It further comprise storehouse, the storehouse is for storing food raw material；
It further comprise cleaning and sterilizing area, the cleaning and sterilizing area includes cleaning and sterilizing equipment, carries out cleaning to tableware and disappears
Poison.
Further, the buffet meal area includes that dinner table separates customer and rear kitchen, and rear kitchen is located at dinner table side, customer
Pick-up is located at the other side.
It further comprise wearable device, the wearable device section is worn on restaurant employee, or is worn on Gu
With visitor；Wearable device terminal is wrist wearable device terminal or clamp type wearable device terminal, and wrist is wearable to be set
Standby terminal is worn on human body wrist position, and clamp type wearable device terminal is for being clipped in collar position or hem position.
Further, the wearable device is used to monitor the emotional state of customer, so that it is determined that whether user is to having dinner
Environment and queuing situation please oneself.
The wearable device is also used to monitor the service speed of restaurant employee, at the same to the health data of employee into
Row processing, the working efficiency of real-time guarantees employee；Its employee's data acquired includes at least: the position data of employee；Employee's
Physiological data；The work data of employee.
It further, further include food product comment system, the system can be according to the scoring analysis statistics food product of customer
Pouplarity.
Further, the food product comment system includes tableware reclaimer, for recycling tableware used in customer, institute
It states in tableware comprising RF tag.
Further, the tableware reclaimer includes multiple recycling bins, places different tablewares for customer's selection
In different recycling bins；There is corresponding scoring on the recycling bins, so that it is determined that evaluation of the customer to the food product.
The advantages of this utility model, is that buffet meal platform separates customer and rear kitchen, and the area Hou Chu is located at dinner table side,
Customer waiting area is located at the other side, and the vegetable that kitchen is made after can both guaranteeing in this way is sent to buffet meal area with prestissimo,
It can also allow customer to see the working condition in rear kitchen simultaneously, feel more relieved satisfaction to vegetable quality.Customer clear area simultaneously, tableware
Area, pick-up area, clearing area are arranged successively, and guarantee that customer's prestissimo chooses desired vegetable.And customer behavior analytical equipment is then
It is capable of detecting when whether customer is satisfied with current buffet meal state.Finally, food product comment system can understand customer to food product
Evaluation, so that it is determined that most popular vegetable.
Detailed description of the invention
Now, it is described below with reference to attached drawing for the various aspects of the preferred embodiment of the utility model originally practical new
Type, in the accompanying drawings:
Fig. 1 is the fast food service systematic difference example plan view of the utility model；
Fig. 2 is the explanatory diagram for showing the camera captured image of the image by being provided to capture self-service region.
Specific embodiment
Now with detailed reference to the embodiments of the present invention, their example is shown in the attached drawings, wherein identical
Reference number indicates identical element in the whole text.In this regard, the embodiments of the present invention can have different forms, and
It should not be seen as being restricted to description given here.Therefore, these embodiments are described only for explanation below with reference to attached drawing
The various aspects of the utility model.
In the following, by with reference to attached drawing come make the utility model exemplary embodiment explanation.
Fig. 1 is the fast food service systematic difference example plan view of the utility model.The fast food service system includes at least
Kitchen workspace is for cooking and/or preparing food and/or beverage after one；
At least one be used for customer have meal region of having dinner, especially to be put in this region one or multiple
Dining table；
Customer clear area includes that cleaning equipment cleans before the meal for customer；
Service plate needed for buffet is put in tableware area and tableware；
Pick-up area includes pick-up platform, accommodating food finished product on pick-up platform；
Settling accounts area includes check out devices, is settled accounts based on buffet selected by user.
Wherein, customer clear area, tableware area, pick-up area, clearing area are arranged successively.What customer can be convenient in this way washes one's hands,
Tableware is removed, food product is selected, is settled accounts, dining, it is not necessary to which any one link wastes the extra time again, for example, customer need specially arrives
It washes one's hands toilet.
The customer clear area, tableware area and clearing area can also be arranged vertically with pick-up area.
Wherein, further comprise self-service small powder area, self-service small powder or drinks are provided.
The buffet meal area includes that dinner table separates customer and rear kitchen, and rear kitchen is located at dinner table side, and customer's pick-up is located at
The other side.Such setting, it is ensured that the vegetable that rear kitchen is made is sent to buffet meal area with prestissimo, while also can
It allows customer to see the working condition in rear kitchen, feels more relieved satisfaction to vegetable quality.
It further comprise storehouse, the storehouse is for storing food raw material.
It further comprise cleaning and sterilizing area, the cleaning and sterilizing area includes cleaning and sterilizing equipment, carries out cleaning to tableware and disappears
Poison.
Meanwhile cafeteria's service system further includes dining room monitoring system comprising camera unit is configured as base
It tracks in the image information of the imaging device offer by areas captured image around the self-service region described self-service
The people moved in region around region；It further comprise PC, for being stored and being analyzed camera unit captured image,
So that it is determined that not completing the customer of autonomous pick-up.Therefore, when customer abandons completing act of self, it can be assumed that dining room from
There are some problems in the operation of auxiliary system.Therefore, by detect to abandon to complete the customer of act of self and study so that
They abandon the reason of completing act of self, it is possible to which understanding before actually making complaint leads to the complaint from customer
In the problems in dining room, and by taking steps to handle the problem in dining room, it is possible to avoid embracing from customer
Resentment, and improve customer satisfaction.
Further, including wearable device, the wearable device section is worn on restaurant employee, or is worn on
With customer；Wearable device terminal can be wrist wearable device terminal or clamp type wearable device terminal, and wrist can
Wearable device terminal is worn on human body wrist position, and clamp type wearable device terminal is for being clipped in collar position or hem portion
Position.
Further, the wearable device is used to monitor the emotional state of customer, so that it is determined that whether user is to having dinner
Environment and queuing situation please oneself.
Further, the wearable device is also used to monitor the service speed of restaurant employee, while to the body of employee
Health data is handled, the working efficiency of real-time guarantees employee；Its employee's data that can be acquired includes at least: the position of employee
Set data；The physiological data of employee；The work data of employee.
Finally, this system further includes food product comment system, the system can analyze statistics food product according to the scoring of customer
Pouplarity.
Food product comment system includes tableware reclaimer, for recycling tableware used in customer, in the tableware
Include RF tag.The read-write operation for carrying out RF tag in advance stores vegetable and tableware correspondence, for post analysis
Statistics uses.
The tableware reclaimer includes multiple recycling bins, and different tablewares is placed on different return for customer's selection
Receive case；There is corresponding scoring on the recycling bins, so that it is determined that evaluation of the customer to the food product.For example, 1-5 grades of scorings can be set
Five recycling bins, the service plate for holding the vegetable can be placed in corresponding recycling bins by customer after eating up vegetable, return
The RF tag for sensing the service plate in case is received, the scoring of the corresponding vegetable of the service plate can be recorded.Due to realizing
The corresponding vegetable held in the recorded service plate, therefore the radio-frequency reading-writing device in recycling bins is according to the radio frequency of the service plate of reading
Label information can obtain the corresponding vegetable held in the service plate, and in the scoring being arranged according to recycling bins, such as the recycling bins are
3 points of recycling bins, the scoring that vegetable customer can be obtained is 3 points, and system is recorded in order to later period statistics.In this way, both square
Just the vegetable that customer tastes oneself is evaluated, and is conducive to the recycling of Self-service service plate, has saved cost of labor, while again
Improve vegetable quality.
Although embodiment disclosed by the application is as above, the content only for ease of understanding the application and use
Embodiment is not limited to the application, such as the concrete implementation method in the utility model embodiment.Any the application
Technical staff in fields can be in the shape of implementation under the premise of not departing from spirit and scope disclosed by the application
Any modification and variation, but the scope of patent protection of the application are carried out in formula and details, it still must be with appended claims
Subject to the range defined.
The above is preferred embodiments of the present invention, it is noted that for the ordinary skill of the art
For personnel, under the premise of not departing from principle described in the utility model, it can also make several improvements and retouch, these improvement
It also should be regarded as the protection scope of the utility model with retouching.
Claims (4)
1. a kind of cafeteria's service system characterized by comprising
At least one rear kitchen workspace is for cooking and/or preparing food and/or beverage；
At least one is used to the region of having dinner that customer has meal, to put one or multiple dining tables in the region of having dinner；
Customer clear area includes that cleaning equipment cleans before the meal for customer；
Service plate needed for buffet is put in tableware area and tableware；
Pick-up area includes pick-up platform, accommodating food finished product on pick-up platform；
Settling accounts area includes check out devices, is settled accounts based on buffet selected by user；
Wherein, customer clear area, tableware area, pick-up area, clearing area are arranged successively；
Wherein, the customer clear area, tableware area and clearing area and pick-up area are arranged vertically.
2. cafeteria's service system according to claim 1, which is characterized in that further comprise self-service small powder area, mention
For self-service small powder or drinks；It further comprise storehouse, the storehouse is for storing food raw material；It further comprise cleaning and sterilizing
Area, the cleaning and sterilizing area include cleaning and sterilizing equipment, carry out cleaning and sterilizing to tableware.
3. cafeteria's service system according to claim 1, which is characterized in that the buffet meal area includes that dinner table will
Customer separates with rear kitchen, and rear kitchen is located at dinner table side, and customer's pick-up is located at the other side.
4. according to claim 1 to cafeteria's service system described in any one in 3, which is characterized in that further packet
Wearable device is included, the wearable device section is worn on restaurant employee, or is worn on customer；Wearable device
Terminal is wrist wearable device terminal or clamp type wearable device terminal, and wrist wearable device terminal is worn on human body hand
Wrist position, clamp type wearable device terminal is for being clipped in collar position or hem position.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201820686925.XU CN209118354U (en) | 2018-05-09 | 2018-05-09 | A kind of cafeteria's service system |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201820686925.XU CN209118354U (en) | 2018-05-09 | 2018-05-09 | A kind of cafeteria's service system |
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| Publication Number | Publication Date |
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| CN209118354U true CN209118354U (en) | 2019-07-16 |
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| Application Number | Title | Priority Date | Filing Date |
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| CN201820686925.XU Active CN209118354U (en) | 2018-05-09 | 2018-05-09 | A kind of cafeteria's service system |
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Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN108447007A (en) * | 2018-05-09 | 2018-08-24 | 安徽老乡鸡餐饮有限公司 | A kind of cafeteria's service system |
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2018
- 2018-05-09 CN CN201820686925.XU patent/CN209118354U/en active Active
Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN108447007A (en) * | 2018-05-09 | 2018-08-24 | 安徽老乡鸡餐饮有限公司 | A kind of cafeteria's service system |
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| Date | Code | Title | Description |
|---|---|---|---|
| GR01 | Patent grant | ||
| GR01 | Patent grant | ||
| CP03 | Change of name, title or address |
Address after: 230088 room 1288, 12 / F, block B, phase III (South District), Huguang road independent innovation industrial base, Shushan District, Hefei City, Anhui Province Patentee after: Anhui Laoxiang chicken catering Co.,Ltd. Address before: 230088 floor 15, building 1, Tongchuang Science Park, No. 5, Tianzhi Road, Hefei, Anhui Patentee before: ANHUI LAOXIANGJI FOOD AND DRINK Co.,Ltd. |
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| CP03 | Change of name, title or address |