CN208477625U - A kind of customer evaluation device - Google Patents
A kind of customer evaluation device Download PDFInfo
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- CN208477625U CN208477625U CN201821197676.4U CN201821197676U CN208477625U CN 208477625 U CN208477625 U CN 208477625U CN 201821197676 U CN201821197676 U CN 201821197676U CN 208477625 U CN208477625 U CN 208477625U
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- shell
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- gift
- crank
- signal controller
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Abstract
A kind of customer evaluation device, including shell are provided with host in shell, signal controller are provided in host, and the evaluation button being electrically connected with signal controller is provided on shell, gift outlet is provided with below evaluation button；Slider-crank mechanism, platform and conduit are provided in shell, for holding gift in conduit, slider-crank mechanism is arranged on platform, conduit is vertically arranged in the shell, and the top of platform is arranged in one end of conduit, and it is not less than the thickness of gift apart from platform, slider-crank mechanism and signal controller are electrically connected；Slider-crank mechanism includes sliding block, crank, disk and motor, and one end of crank is connect with disk rotational, and the other end and sliding block of crank are rotatablely connected, and disk is connected to motor, and motor and signal controller are electrically connected, and sliding block is arranged in the sliding slot on pressing plate.
Description
Technical field
The utility model relates to a kind of customer evaluation devices, and in particular to a kind of customer evaluation for capableing of automatic Presenting gifts
Device.
Background technique
In recent years, scientific and technical fast development causes the increasingly competitive of all trades and professions, especially service industry
Competition, " service quality " becomes as all trades and professions importance to be solved.Some units are to improve own services quality, tree
Vertical good society image, formulates detailed rules and regulations and carrys out management service personnel, some units have even also specially been set up accordingly
Department, but still can not thoroughly solve the problems, such as.
And in actual operation, attendee can't often evaluate the service quality of server, cause to service
Department and server can not the summing up experience from real work, to improve service quality.Customer evaluation in this background
Device comes into being, and the utility model is dedicated to providing a kind of customer evaluation device, which is autonomous by client
It is evaluated, to effectively supervise and be promoted the service quality of attendant.
Utility model content
The main purpose of the utility model is to provide a kind of evaluating apparatus for capableing of Presenting gifts, so that evaluating apparatus has
Certain interest improves the evaluation product of attendee so that attendee evaluates the service quality of server
Polarity.
In order to complete above-mentioned purpose, the utility model provides a kind of customer evaluation device, including shell, setting in shell
There are slider-crank mechanism, platform and conduit, conduit is vertically arranged in shell at position corresponding with gift outlet, and bottom end
Distance apart from platform is not less than the thickness of gift, for holding gift；The platform at conduit rear is arranged in slider-crank mechanism
On, push the gift in conduit to fall out of gift outlet by the movement of slider-crank mechanism；
Slider-crank mechanism includes sliding block, crank, disk and motor, and one end of crank is connect with disk rotational, also, bent
The center of circle for the end-point distances disk that handle is connect with disk rotational has preset distance, and the other end and sliding block of crank are rotatablely connected,
Disk is connected to motor, and motor and signal controller are electrically connected, and sliding block is arranged in the sliding slot on platform.
Preferably, the other end setting of conduit in shell upper end and is stretched out outside shell.
Preferably, hood for protecting rider is provided with above evaluation button.
Preferably, speech player is additionally provided in shell, speech player and signal controller are electrically connected.
Preferably, keyboard and liquid crystal display, keyboard and liquid crystal display homogeneous signal controller are additionally provided on shell
It is electrically connected.
Preferably, it evaluates and is provided with LED lampet below button.
Preferably, microphone is provided on shell, microphone and signal controller are electrically connected.
Preferably, evaluation button includes very dissatisfied button, dissatisfied button, is satisfied with button and very satisfied button.
The utility model has the following beneficial effects: by the way that gift is arranged on customer evaluation device, thus improve client into
The enthusiasm of row evaluation, so that server and service department obtain more feedbacks, summing up experience, to propose in service process
High quality-of-service finally attracts the arrival of more clients.
Detailed description of the invention
Utility model will be further described in detail below with reference to the attached drawings and specific embodiments.
Fig. 1 is the schematic elevation view of the customer evaluation device of the utility model.
Fig. 2 is the customer evaluation device ejection structure schematic diagram of the utility model.
Fig. 3 is the structural schematic diagram that the slider-crank mechanism of the customer evaluation device of the utility model does not work.
Fig. 4 is the structural schematic diagram of the slider-crank mechanism work of the customer evaluation device of the utility model.
Fig. 5 is that the turntable of the slider-crank mechanism of the customer evaluation device of the utility model and the link position of crank turn
To the structural schematic diagram at 45 degree of angles.
Fig. 6 is the circuit connection diagram of the evaluation button of the customer evaluation device of the utility model.
Fig. 7 is the work of the background system of purchaser and supplier that the customer evaluation device of the utility model can be matched
Make process.
Description of symbols
1, shell；2, gift exports；
11, very dissatisfied button；12, it is unsatisfied with button；13, it is satisfied with button；14, very satisfied button；
21, keyboard；22, liquid crystal display；23, speech player；24, microphone；
3, slider-crank mechanism；31, sliding block；32, crank；33, disk；34, motor；
4, platform；41, inclined plate；42, groove；
5, conduit；
100, gift.
Specific embodiment
Below with reference to the attached drawing in the utility model embodiment, the technical scheme in the embodiment of the utility model is carried out clear
Chu is fully described by.Many details are explained in the following description in order to fully understand the utility model, but originally
Utility model can also be implemented using other than the one described here other way, and those skilled in the art can not disobey
Similar popularization is done in the case where back the utility model connotation, therefore the utility model is not by the limit of following public specific embodiment
System.
As depicted in figs. 1 and 2, the customer evaluation device of the present embodiment includes shell 1, and host is provided in shell 1 (in figure
It is not shown), signal controller (not shown) is provided in host, evaluation button is provided with outside shell 1, evaluates button packet
It includes very dissatisfied button 11, dissatisfied button 12, be satisfied with 14 4 evaluation buttons of button 13 and very satisfied button, this four
It evaluates button to be electrically connected with signal controller, and four evaluation buttons are in parallel relationship (as shown in Figure 6), client is with evidence
The service quality of attendant carries out selection evaluation.Gift outlet 2 is provided with below evaluation button.It is provided in shell 1
Slider-crank mechanism 3, platform 4 and conduit 5, conduit 5 is interior for holding multiple gifts 100, and slider-crank mechanism 3 is arranged in platform
On 4, conduit 5 is vertically arranged in shell 1, and the top of platform 4 is arranged in one end of conduit 5, and is not less than gift apart from platform 4
The thickness of product 100, slider-crank mechanism 3 and signal controller are electrically connected.As shown in Fig. 2, platform 4 passes through with gift outlet 2
Inclined plate 41 connects, and such setting facilitates falling for gift 100.Slider-crank mechanism 3 and signal controller are electrically connected, slide crank
Block mechanism 3 is used to be transported to gift 100 at gift outlet 2, to conveniently client be allowed to take away.
As shown in Fig. 2, slider-crank mechanism 3 includes sliding block 31, crank 32, disk 33 and motor 34, the setting of sliding block 31 exists
In groove 42 on platform 4, sliding block 31 and crank 32 are rotatablely connected, and crank 32 and disk 33 are rotatablely connected.Motor 34 and disk
33 connections, and motor 34 is used to drive the rotation of disk 33, motor 34 and signal controller are electrically connected.
Specifically, gift 100 is neatly placed into conduit 5 (as shown in Figure 2) in advance by attendant in turn, crank at this time
The state of slide block mechanism is as shown in figure 3, be in non-working condition.Attendant is after completing corresponding service, client's needs pair
The service quality of attendant is evaluated, any one evaluation button need to be only pressed, and is evaluated signal at this time and is transported to signal control
Device processed, after signal controller receives evaluation signal, signal controller is started turning to 34 output signal of motor, motor 34,
Disk 33 is driven simultaneously, so that crank 32 starts to travel forward, crank 32 is again mobile with movable slider 31 for the rotation of disk 33, due to
Sliding block 31 is arranged in groove, and sliding block 31 starts along concave slot sports forwards, a gift 100 to be ejected, at this time slide crank
The state of block mechanism is as shown in figure 4, gift 100 is fallen in gift outlet 2 along inclined plate 41.Disk 33 continues to rotate, and replys
In situ, in the process, sliding block 31 starts to reply.After 31 homing of sliding block, due to the gravity of itself, another
Gift 100 is fallen on platform 4 naturally out of conduit 5, and after having client's button press again, slider-crank mechanism 3 repeats top
Operation, again postpone a gift 100.After the gift in conduit 5 is finished, staff need to only fill in turn again from top
Fill out gift 100.
In the present embodiment, the setting of conduit 5 is pierced by shell 1, staff can be conducive to and more quickly loaded
Gift 100.
In the present embodiment, it is provided with hood for protecting rider (not shown) above evaluation button, service people can be prevented
Member sees evaluation of the client to oneself.Simultaneously.LED lampet (not shown), Ke Yizhao are provided with below evaluation button
Bright evaluation button has apparent marked effect, so that client more fast and accurately confirms to evaluate button.
In the present embodiment, speech player 23, speech player 23 and signal controller electricity are additionally provided in shell 1
Property connection, speech player 23 can constantly remind client to evaluate the service quality of attendant, while comment in client
After the completion of valence, after signal controller receives evaluation information, term of courtesy is played.
In the present embodiment, keyboard 21 and liquid crystal display 22, and keyboard 21 and liquid crystal display are additionally provided with outside shell 1
Screen 22 is electrically connected with signal controller.After the completion of client can be to the service quality evaluation of attendant, it can also utilize
Keyboard 21 is left a message, and proposes recommendation on improvement, and signal controller shows message content on liquid crystal display 22.The present embodiment
In keyboard 21 and liquid crystal display 22 can also be substituted for touch display screen.
In order to facilitate the use of the elderly, the present embodiment is also provided with microphone 24, and microphone 24 is connect with signal controller, letter
The voice received is converted into text importing on liquid crystal display 22 by number controller.
In specific implement, multiple customer evaluation devices use side by side, signal controller and service in each device
Exchange in department is connected, and exchange is connected with the customer evaluation device of each attendant, is for receiving in time
Collect client evaluation to each attendant, related personnel makes the relevant evaluation of client and timely feedbacks.
Evaluating apparatus provided by the utility model is described below during specifically used link, with corresponding operation method
And fit system and its advantages between the workflow of other devices.
In the prior art, supplier is the enterprises and individuals that various required resources are supplied to enterprise and its rival, packet
It includes and raw material, equipment, the energy, labor service and fund etc. is provided.It is huge how they the case where can generate the marketing activity of enterprise
Influence, such as prices of raw materials variation, shortage can all influence price and the delivery date of enterprise product, and can thus weaken enterprise
With the Long-term Collaboration and interests of client, therefore, marketing personnel must have the case where supplier than more comprehensively understanding and thoroughly
Analysis.Supplier is both that the opponent in commercial negotiation is even more affiliate.
Purchaser formulates and executes the planning that the material of buying enterprise obtains according to the management strategy demand of enterprise, pass through
Internal customer's demand analysis, the analyses such as outside supply market, rival, supply basis, sets on the basis of mark post comparison
The procurement objective of the shot and long term of material, reach target needed for procurement strategy and action plan, and by action implementation find
To suitable supply resource, meet enterprise cost, quality, the time, in terms of overall target.
Since in present mode, there are apparent contradictions between purchaser and supplier, such as: purchaser reduces cost and supplies
Quotient is answered to increase the contradiction of profit, both sides reduce the contradiction of inventory level simultaneously, and purchaser wishes to obtain quantity discount and supplier
The contradiction of more buyers, the flexible supply of material that purchaser requires stringent and accurate delivery cycle and supplier to require are found as far as possible
The contradiction in period, the contradiction in the stringent quality standard section of purchaser and the loose quality standard section of supplier, purchaser are uncommon
The contradiction of the Additional Services for the charge that the free Additional Services hoped and supplier provide, purchaser be finished after buying product payment with
Supplier's advance payment or the contradiction cashed on delivery.
The evaluating apparatus of the utility model can be applied in procuring and provisioning relation chain, to promote the balance of supply-demand relationship
With it is harmonious.The customer evaluation device of the utility model can be equipped to purchaser's use, and supplier is equipped with control backstage, control
Backstage is connect with customer evaluation device wireless communication.Specifically, purchaser can input text reviews by the evaluating apparatus
And digit score, and the display screen for controlling backstage can show the star evaluation information of purchaser, text reviews information.Separately
Outside, purchaser can consult the history evaluation information of supplier, i.e., the evaluation provided by other purchasers by the evaluating apparatus
Information, and these evaluation informations are stored in third-party server, third-party server can send historical data to
Evaluating apparatus.In addition, supplier quotient can also targetedly reply evaluation information by controlling backstage, and the reply
Information also can be shown to purchaser by customer evaluation device.The switch of the Function of Evaluation of evaluating apparatus by control backstage into
Row control.After authorization, control backstage can evaluate the malice in evaluation content and delete.
By scheme above, the customer evaluation device of the present embodiment can reach following technical effect.
It solves the contradiction between purchaser and supplier to a certain extent, collects purchaser to the Service Quality of supplier
The evaluation such as amount, product information and Transaction Information, and then the transaction between purchaser and supplier is improved, it alleviates the problems, promotes hair
Exhibition.
The star evaluation for showing each supplier, includes evaluation item number and the comprehensive score evaluated.Supplier's details
Description below will increase the evaluation of corresponding star, evaluation information, so that purchaser's various dimensions is understood supplier, increase purchaser with
Trust between supplier facilitates cooperation.
Supplier can be in voluntarily addition evaluation (simulation purchaser evaluation) from the background.Supplier can also reply on backstage and adopt
Purchase the evaluation of quotient.
The purchaser that supplier can control foreground evaluates whether to open, and purchaser can evaluate after unlatching, is not turned on
The entrance that just do not evaluate；After opening purchaser's evaluation, can choose mode: purchaser could evaluate product after a, login；b,
Purchaser could evaluate product after placing an order.
There is evaluation audit function on supplier backstage, can not show the evaluation that difference is commented and malice is slandered, there are two types of the functions
Mode: 1), all evaluations from purchaser will audit, supplier can select be conducive to oneself evaluation audit pass through,
Then it is shown in foreground product details；2), supplier still can reply not by the evaluation of audit, but only this be submitted to comment
The purchaser of valence can see that other buying commercial cities can't see in " my evaluation ".
In other embodiments, height of the lower end of conduit apart from platform is 1.1 times of a gift thickness, in this way can be with
Preferably make once-through operation that a gift be only pushed to gift outlet.Furthermore it is also possible to be entered with cylinder push gift
The position of gift outlet, the extension bar of cylinder repeatedly operate, and gift are pushed to can one by one the position of gift outlet.
Obviously, described embodiment is only a part of the embodiment of the utility model, instead of all the embodiments.
Based on the embodiments of the present invention, obtained by those of ordinary skill in the art without making creative efforts
Every other embodiment, fall within the protection scope of the utility model.
Claims (8)
1. a kind of customer evaluation device, which is characterized in that including shell, host is provided in the shell, is set in the host
It is equipped with signal controller, the evaluation button being electrically connected with signal controller is provided on the shell, under the evaluation button
Side is provided with gift outlet；
Slider-crank mechanism, platform and conduit are provided in the shell, the conduit is vertically arranged in the shell and gift
Product export at corresponding position, and distance of the bottom end apart from the platform is not less than the thickness of gift, for holding gift；Institute
It states slider-crank mechanism to be arranged on the platform at the conduit rear, the gift in conduit is pushed by the movement of slider-crank mechanism
Product are fallen out of gift outlet；
The slider-crank mechanism includes sliding block, crank, disk and motor, and one end of the crank is connect with disk rotational, and
And the center of circle of end-point distances disk that crank is connect with disk rotational has preset distance, the other end and sliding block of the crank
Rotation connection, the disk are connected to motor, and the motor and signal controller are electrically connected, and the sliding block setting is described flat
In sliding slot on platform.
2. customer evaluation device according to claim 1, which is characterized in that the other end of the conduit is arranged on shell
Outside end and stretching shell.
3. customer evaluation device according to claim 1, which is characterized in that be provided with and block above the evaluation button
Cover.
4. customer evaluation device according to claim 1, which is characterized in that be additionally provided with voice broadcasting in the shell
Device, the speech player and the signal controller are electrically connected.
5. customer evaluation device according to claim 1, which is characterized in that be additionally provided with keyboard and liquid crystal on the shell
Display screen, the keyboard and liquid crystal display homogeneous signal controller are electrically connected.
6. customer evaluation device according to claim 1, which is characterized in that be provided with LED below the evaluation button
Lampet.
7. customer evaluation device according to claim 1, which is characterized in that be provided with microphone, the words on the shell
Cylinder is electrically connected with the signal controller.
8. customer evaluation device according to claim 1, which is characterized in that the evaluation button includes very dissatisfied presses
Button, is satisfied with button and very satisfied button at dissatisfied button.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201821197676.4U CN208477625U (en) | 2018-07-26 | 2018-07-26 | A kind of customer evaluation device |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201821197676.4U CN208477625U (en) | 2018-07-26 | 2018-07-26 | A kind of customer evaluation device |
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| Publication Number | Publication Date |
|---|---|
| CN208477625U true CN208477625U (en) | 2019-02-05 |
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ID=65209012
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| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201821197676.4U Active CN208477625U (en) | 2018-07-26 | 2018-07-26 | A kind of customer evaluation device |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN208477625U (en) |
Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN112396749A (en) * | 2019-08-17 | 2021-02-23 | 广州兆来计算机技术有限公司 | Bus service satisfaction evaluator |
-
2018
- 2018-07-26 CN CN201821197676.4U patent/CN208477625U/en active Active
Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN112396749A (en) * | 2019-08-17 | 2021-02-23 | 广州兆来计算机技术有限公司 | Bus service satisfaction evaluator |
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