CN207373180U - A kind of hotel's intelligent robot service system - Google Patents
A kind of hotel's intelligent robot service system Download PDFInfo
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- CN207373180U CN207373180U CN201720413878.7U CN201720413878U CN207373180U CN 207373180 U CN207373180 U CN 207373180U CN 201720413878 U CN201720413878 U CN 201720413878U CN 207373180 U CN207373180 U CN 207373180U
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Abstract
The utility model discloses a kind of hotel's intelligent robot service systems, master control system is employed, the master control system connects sensor unit, radio frequency identification sensor module, interactive voice unit, behavior moving cell, avoidance unit, hotel service Database Unit and communication unit respectively.The utility model obtains user's facial information using visual sensor, and whether effectively identification matching user information is true, and the privacy moved in and can protect some special passengers is handled by intelligent robot, data information is not allowed to reveal.User can also unlock room door lock by brush face, and user is effectively protected to move in the safety in hotel, which possesses novel sense, and more customers can be attracted to increase hotel's turnover to hotel occupancy, reduce hotel administration cost.
Description
Technical field
The utility model is related to a kind of robot service systems, are specifically a kind of hotel's intelligent robot service system.
Background technology
Show that, in the whole world, service type robot market total value is with 20% to 30% speed according to newest one report
Increase, 2017, China will become the maximum robot market in the whole world.Service robot is expected to become in robot field most
One of growth point of potentiality, and the commercialization of robot uses and has begun to serve hotel industry.
There is the contradiction being also easy to produce between staff and customer in traditional hotel service, hospitalit cannot provide in time
The problems such as.
Utility model content
The purpose of this utility model is to provide a kind of hotel's intelligent robot service system, to solve above-mentioned background technology
The problem of middle proposition.
To achieve the above object, the utility model provides following technical solution：
A kind of hotel's intelligent robot service system, is controlled using following unit module：
Sensor unit, including visual sensor module and radio frequency identification sensor module, visual sensor module is placed in
Front on robot head obtains its facial information and needs to realize that face information is matched by scanning user face
Situation
Radio frequency identification sensor module is placed in robot palm center, for reading user identity card information；
Interactive voice unit, including voice acquisition module, semantic processes module and voice output module, voice acquisition module
Speech signal samples are carried out to the order that user sends by EM6027 microphones, and user voice signal is sent to semantic place
Reason module is handled；Semantic processes module carries out Sentence analysis processing to the sound source of collection, calculates user command, system root
Make corresponding processing according to user command, voice output module be system when making corresponding voice broadcast processing, carry out
Voice output；
Behavior moving cell drives the movement of direct current generator realization robot by pid algorithm；
Avoidance unit, is realized by IR evading obstacle sensors, and the combination of specific position is pressed by multiple IR evading obstacle sensors,
It realizes to ＞ 180 degrees plane in front of robot and the obstacle recognition in 60cm distances, and realizes that motion control is carried out at the same time and keep away
Barrier operation；
Hotel service Database Unit, comprising hotel guest room database, service session database, User Information Database and
Movement locus algorithm data-base includes the information and current state in all guest rooms in hotel in hotel guest room database；Service
Dialog database involved by dialog database, that is, reception counter of hotel；User Information Database stores user related information；Move rail
Mark algorithm data-base for robot by current location to all guest rooms and return to special exercise Trajectory Arithmetic in situ；
Communication unit realizes robot of hotel, the communication between user and hotel system backstage based on WLAN.
As the utility model further scheme：Master control system is additionally used, the master control system connects respectively
Connect sensor unit, radio frequency identification sensor module, interactive voice unit, behavior moving cell, avoidance unit, hotel service number
According to library unit and communication unit.
Compared with prior art, the beneficial effects of the utility model are：The utility model is obtained using visual sensor and used
Whether family facial information, effectively identification matching user information are true, and being handled to move in by intelligent robot can protect some special
The privacy of passenger, does not allow data information to reveal.User can also unlock room door lock by brush face, effectively user be protected to move in hotel
Safety, which possesses novel sense, and more customers can be attracted to increase hotel's turnover to hotel occupancy, reduce hotel's warp
Seek cost.
Description of the drawings
The structure diagram of Tu1Wei hotels intelligent robot service system.
Procedure Procedure figure is registered in Tu2Wei hotels intelligent robot service system.
Hotel's boot flow flow chart in Tu3Wei hotels intelligent robot service system.
Specific embodiment
The following is a combination of the drawings in the embodiments of the present utility model, and the technical scheme in the embodiment of the utility model is carried out
It clearly and completely describes, it is clear that the described embodiments are only a part of the embodiments of the utility model rather than whole
Embodiment.Based on the embodiment in the utility model, those of ordinary skill in the art are without making creative work
All other embodiments obtained shall fall within the protection scope of the present invention.
Please refer to Fig.1~3, in the utility model embodiment, a kind of hotel's intelligent robot service system, using such as placing an order
Element module is controlled：
Sensor unit, including visual sensor module and radio frequency identification sensor module, visual sensor module is placed in
Front on robot head obtains its facial information and needs to realize that face information is matched by scanning user face
Situation
Radio frequency identification sensor module is placed in robot palm center, for reading user identity card information；
Interactive voice unit, including voice acquisition module, semantic processes module and voice output module, voice acquisition module
Speech signal samples are carried out to the order that user sends by EM6027 microphones, and user voice signal is sent to semantic place
Reason module is handled；Semantic processes module carries out Sentence analysis processing to the sound source of collection, calculates user command, system root
Make corresponding processing according to user command, voice output module be system when making corresponding voice broadcast processing, carry out
Voice output；
Behavior moving cell drives the movement of direct current generator realization robot by pid algorithm；
Avoidance unit, is realized by IR evading obstacle sensors, and the combination of specific position is pressed by multiple IR evading obstacle sensors,
It realizes to ＞ 180 degrees plane in front of robot and the obstacle recognition in 60cm distances, and realizes that motion control is carried out at the same time and keep away
Barrier operation；
Hotel service Database Unit, comprising hotel guest room database, service session database, User Information Database and
Movement locus algorithm data-base includes the information and current state in all guest rooms in hotel in hotel guest room database；Service
Dialog database involved by dialog database, that is, reception counter of hotel；User Information Database stores user related information；Move rail
Mark algorithm data-base for robot by current location to all guest rooms and return to special exercise Trajectory Arithmetic in situ；
Communication unit realizes robot of hotel, the communication between user and hotel system backstage based on WLAN.
Hotel's intelligent robot service system flow
2.2.2.1 flow is registered
1. user reaches hotel, to hotel's robot voice " registering " positioned at foreground.
2. the current vacant room information of display, user are checked and are selected in robot screen.
3. after user completes to move in room selection, robot lifts manipulator and front, by the centre of the palm upward and language
Sound prompts " identity card is please placed in my palm center ", and after completing ID card information reading, voice prompt " please fetch identity
Card " then completes ID card information reading.
4. following robot voice " look at my above-head and complete face information reading ", robot will obtain user's
Facial information is matched with information on identity card, is carried out in next step after successful match.
5. robot voice " PLSCONFM bill ", after user confirms an order, robot screen is present with Quick Response Code, and user is only
Realize that payment is completed to register on line, user can be by checking that order detail obtains room information after completing payment.
2.2.2.2 hotel's boot flow
1. user is completed after registering, room room number, machine are moved in into hotel's robot screen of reception centre
After people receives instruction, voice " is please walked " with me, and the movement locus algorithm as corresponding to room room number is moved.
2. when robot reaches user's room door, the confirmation of user's face information can be scanned.
3. after successfully matching is identified, robot is sent by WLAN unlocks room door instruction, master control system
Corresponding room door will be unlocked after receiving instruction.
The utility model obtains user's facial information using visual sensor, and whether effectively identification matching user information is true
It is real, the privacy moved in and can protect some special passengers is handled by intelligent robot, data information is not allowed to reveal.User can also lead to
It crosses brush face and unlocks room door lock, user is effectively protected to move in the safety in hotel, which possesses novel sense, can attract more to care for
Visitor increases hotel's turnover, reduces hotel administration cost to hotel occupancy.
It is obvious to a person skilled in the art that the utility model is not limited to the details of above-mentioned exemplary embodiment, and
And in the case of the spirit or essential attributes without departing substantially from the utility model, it can realize that this practicality is new in other specific forms
Type.Therefore, in all respects, the present embodiments are to be considered as illustrative and not restrictive, this practicality is new
The scope of type is indicated by the appended claims rather than the foregoing description, it is intended that will fall containing in the equivalent requirements of the claims
All changes in justice and scope are embraced therein.Any reference numeral in claim should not be considered as limitation
Involved claim.
Moreover, it will be appreciated that although this specification is described in terms of embodiments, but not each embodiment is only wrapped
Containing an independent technical solution, this description of the specification is merely for the sake of clarity, and those skilled in the art should
Using specification as an entirety, the technical solutions in each embodiment can also be properly combined, forms those skilled in the art
It is appreciated that other embodiment.
Claims (1)
1. a kind of hotel's intelligent robot service system, which is characterized in that know including master control system, sensor unit, radio frequency
Individual sensor module, interactive voice unit, behavior moving cell, avoidance unit, hotel service Database Unit and communication unit,
The master control system connects sensor unit, radio frequency identification sensor module, interactive voice unit, behavior campaign list respectively
Member, avoidance unit, hotel service Database Unit and communication unit；The sensor unit, including visual sensor module and
Radio frequency identification sensor module, visual sensor module are placed on robot head front, by scanning user face so as to obtaining
It takes its facial information and needs to realize the matched situation of face information；The radio frequency identification sensor module, is placed in robot
Palm center, for reading user identity card information；The interactive voice unit, including voice acquisition module, semantic processes mould
Block and voice output module, voice acquisition module carry out voice signal to the order that user sends by EM6027 microphones and adopt
Sample, and user voice signal is sent to semantic processes module and is handled；Semantic processes module carries out language to the sound source of collection
Sentence analyzing and processing, calculates user command, system makes corresponding processing according to user command, and voice output module is system
When making corresponding voice broadcast processing, voice output is carried out；The behavior moving cell, direct current is driven by pid algorithm
Motor realizes the movement of robot；The avoidance unit, is realized by IR evading obstacle sensors, passes through multiple IR evading obstacle sensors
By the combination of specific position, realize to ＞ 180 degrees plane in front of robot and the obstacle recognition in 60cm distances, and realize fortune
Dynamic control is carried out at the same time avoidance operation；The hotel service Database Unit includes hotel guest room database, service session data
Storehouse, User Information Database and movement locus algorithm data-base include the letter in all guest rooms in hotel in hotel guest room database
Breath and current state；Dialog database involved by service session database, that is, reception counter of hotel；User Information Database stores
User related information；The communication unit realizes robot of hotel, between user and hotel system backstage based on WLAN
Communication.
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| CN201720413878.7U CN207373180U (en) | 2017-04-19 | 2017-04-19 | A kind of hotel's intelligent robot service system |
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| CN201720413878.7U CN207373180U (en) | 2017-04-19 | 2017-04-19 | A kind of hotel's intelligent robot service system |
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| CN207373180U true CN207373180U (en) | 2018-05-18 |
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Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN110738406A (en) * | 2019-10-09 | 2020-01-31 | 中山安信通机器人制造有限公司 | On-duty service method of task type hotel lobby manager robot |
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2017
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Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN110738406A (en) * | 2019-10-09 | 2020-01-31 | 中山安信通机器人制造有限公司 | On-duty service method of task type hotel lobby manager robot |
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| TR01 | Transfer of patent right |
Effective date of registration: 20181101 Address after: 518000 Guangdong 28, Shenzhen, Futian District, Huafu street, No. 5001 Huanggang Road, Shenzhen Industrial upper city (two phase of the Southern District) Patentee after: Shenzhen Sanbao innovation and intelligence Co., Ltd. Address before: 518055 the 32-33 floor of block B, CNOOC building, Nanshan District Houhai road and Chuang Road Interchange, Shenzhen, Guangdong. Patentee before: Qihan Technology Co., Ltd. |