CN206097263U - Novel make an appointment management system that calls out numbers that lines up - Google Patents
Novel make an appointment management system that calls out numbers that lines up Download PDFInfo
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- CN206097263U CN206097263U CN201621108832.6U CN201621108832U CN206097263U CN 206097263 U CN206097263 U CN 206097263U CN 201621108832 U CN201621108832 U CN 201621108832U CN 206097263 U CN206097263 U CN 206097263U
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Abstract
The utility model relates to a novel make an appointment management system that calls out numbers that lines up, including total server, data gathering and total accuse that total server is used for carrying out the preregistration examined with branchs of reporting for work, total server respectively with the outpatient service reservation with the server of calling out the numbers, be in hospital make an appointment examine the display screen of lining up with the server of calling out the numbers, outpatient's branch, the inpatient branch is examined the display screen of lining up and is connected. This novel make an appointment management system that calls out numbers that lines up can obviously reduce patient's time of waiting to see the doctor, reduces waiting area patient's number, forms a quiet peaceful environment of seeking medical advice. The sort check, information transparency reduces doctors and patients' dispute. Computer control, the also reducible order mistake of lining up. In a word, patient satisfaction can be improved, the social satisfaction of hospital is promoted.
Description
Technical field
The utility model belongs to field of medicaments, more particularly to a kind of new reserved queue number calling management system.
Background technology
With the development of medical science and technology, the medical technologies inspection with ultrasonic examination as representative has played very important effect,
The complete and Ultrasonography of smoothness reservation, point examine, consultation process has become the pursuit of each hospital's Ultrasonography.However, due to super
The characteristics of acoustic inspection itself, and the restriction of some objective environment factors, at present domestic majority hospital Ultrasonography is in Row control
On all there is a problem that it is more or less：1. in hospital's Ultrasonography, the ultrasonic examination time is short, writes immediately after inspection, issues inspection
Look into report, but patient queue up, time of waiting it is relatively long.Personally for ultrasonographic patient being carried out to per, great majority
Time delay is on queuing up, waiting to see the doctor；2. the patient of current China's majority large hospital Ultrasonography is more, and most of patients is before section office begin to treat patients
Just swarm forward " number of robbing ", so that " number " above can be got, cause the confusion in order；3. many ultrasonic examination projects need
Preparation before examination is carried out, such as on an empty stomach, urine is suppressed.It is long-term to wait, make patient body extremely uncomfortable, easily cause the uneasiness in mood
Determine factor, and then cause doctor-patient dispute and contradiction.
Many hospitals take the Zero queuing system introduced similar to bank, to improve this to solve these problems
Present situation, but produce little effect, this is primarily due to：1. traditional queuing system does not handle well " reservation " problem well, often
Patient's " reservation " to certain day, " queue up " again to during that day, wait inspection of calling out the numbers, therefore most medical patients cannot be overcome to exist
Section office just swarm forward before beginning to treat patients, and cause phenomenon chaotic in order；2. because most of patients can early arrive ultrasonic section office " row
Number ", it is desirable to check earlier, therefore for whole patients, these systems cannot overcome the problem of patient's waiting time length；
3. traditional Zero queuing system cannot carry out close-coupled with the medical speciality feature of Ultrasonography, only a queuing capability
Nesting, ignore inspection classification process because patient may only need the ultrasonic examination for carrying out a type, it is also possible to enter
The ultrasonic examination project of the multiple types of row, causes its availability to reduce.
The content of the invention
The utility model cannot be pre- by outpatient service/ultrasonic examination of being in hospital to solve existing number calling machine present in known technology
About, divide to examine carries out difference and ultrasonic examination classification, pre- reduction of a fraction cannot be examined, queued up, be reported for work and organically combined with inspection, it is impossible to realize
The problem of self-service report and provide a kind of simple structure, it is easy to install, improve operating efficiency new reserved queue number calling
Management system.
The utility model is adopted the technical scheme that to solve technical problem present in known technology：
The new reserved queue number calling management system includes：
For performing preregistration, dividing the director server for examining row number, the tidal data recovering of patient's report and master control；
It is connected with director server, is placed on Ultrasonography outpatient reservation platform, for performs preregistration, calling disease
The outpatient clinic appointment that the speech message of people is read aloud and server of calling out the numbers；
It is connected with director server, is placed on Ultrasonography ward patient reservation platform, for performs preregistration, calling disease
The speech message of the people reservation in hospital read aloud and server of calling out the numbers；
It is connected with director server, is placed on outpatient service Waiting Area, for shows all kinds of ultrasonic examination classifications of out-patient, team
Row, the outpatient point that all patients number that reported for work of individual queue are shown in order examines queuing display screen；
Queuing display screen is examined with outpatient point to be connected, positioned at outpatient service Waiting Area, voluntarily queue up what is reported for work for patient
The self-service terminal of reporting for work of outpatient；
It is connected with director server, is placed on ward Waiting Area, for shows all kinds of ultrasonic examination classifications of inpatient, team
Row, the inpatient point that all patients number that reported for work of individual queue are shown in order examines queuing display screen；
Queuing display screen is examined with inpatient point to be connected, positioned at ward Waiting Area, voluntarily queue up for patient and report for work
Institute's patient one self is reported for work terminal；
Point queuing display screen is examined with outpatient to be connected, for each outpatient terminal of calling out the numbers is in parallel and be connected to door
Examine reservation to call out the numbers terminaling exchange with the outpatient service of server of calling out the numbers；
It is connected with outpatient service terminaling exchange of calling out the numbers, positioned at each clinic of patient area, by doctor's control is checked, by sending out
The two groups of instructions of sending voice message and patient basis' message undertake calling function to corresponding outpatient clinic appointment and server of calling out the numbers
Outpatient call out the numbers terminal；
Point queuing display screen is examined with inpatient to be connected, for each ward patient terminal of calling out the numbers is in parallel and be connected to
The terminaling exchange of calling out the numbers of being in hospital with server of calling out the numbers is preengage by institute；
Terminaling exchange is connected with calling out the numbers in hospital, and positioned at ward each clinic of area is examined, by doctor's control is checked, by sending out
Two groups of instructions of sending voice message and patient basis' message to corresponding ward is preengage and server of calling out the numbers, and undertakes calling function
Ward patient call out the numbers terminal.
A kind of hospital's number calling machine for being provided with described new reserved queue number calling management system, described hospital is with being named
The new reserved queue number calling management system is installed in number machine.
A kind of physical examination instrument for being provided with described new reserved queue number calling management system, is provided with described physical examination instrument
The new reserved queue number calling management system.
The utility model has the advantages and positive effects that：The new reserved queue number calling management system can be significantly reduced
Patient's queuing time for consultation, reduces Waiting Area patient numbers, forms a quiet happy and auspicious Hospital environment.Sort check, information transparency,
Reduce doctor-patient dispute.Computer controls, can also reduce Queue sequence mistake.In a word, patient satisfaction can be improved, hospital is lifted
Social satisfaction.Also the new reserved queue number calling management system can be arranged in hospital's number calling machine and in physical examination instrument.
Description of the drawings
Fig. 1 is the structural representation of the new reserved queue number calling management system that the utility model embodiment is provided；
In figure：1st, director server；2nd, outpatient clinic appointment and server of calling out the numbers；3rd, reservation in hospital and server of calling out the numbers；4th, outpatient service
Patient triage diagnosis queuing display screen；5th, inpatient point examines queuing display screen；6th, the self-service terminal of reporting for work of outpatient；7th, inpatient
Self-service terminal of reporting for work；8th, outpatient service is called out the numbers terminaling exchange；9th, it is in hospital and calls out the numbers terminaling exchange；10th, outpatient calls out the numbers terminal；
11st, ward patient calls out the numbers terminal.
Specific embodiment
For the content of the invention of the present utility model, feature and effect can be further appreciated that, following examples are hereby enumerated, and coordinated
Accompanying drawing describes in detail as follows.
Structure of the present utility model is explained in detail with reference to Fig. 1.
Director server 1 mainly performs preregistration, divides and examine row number, the tidal data recovering of patient's report and master control；
Outpatient clinic appointment is placed on Ultrasonography outpatient reservation platform with server 2 of calling out the numbers, with the door positioned at outpatient service Waiting Area
Examine patient triage diagnosis queuing display screen 4 to be connected, for perform preregistration, calling patient speech message read aloud and report for work disease
The display of people, and function of manually reporting for work can be taken into account；
The self-service terminal 6 of reporting for work of outpatient is voluntarily queued up for patient and is reported for work positioned at outpatient service Waiting Area.
Outpatient's connection outpatient service of terminal 10 of calling out the numbers is called out the numbers terminaling exchange 8, and outpatient calls out the numbers terminal 10 positioned at outpatient service
Each clinic in area, by doctor's control is checked, by sending the two groups of instructions of speech message and patient basis' message to correspondence
Outpatient clinic appointment and server 2 of calling out the numbers, undertake calling function；
Server 3 of preengaging in hospital and call out the numbers is placed on Ultrasonography ward patient reservation platform, with living positioned at ward Waiting Area
Institute patient triage diagnosis queuing display screen 5 is connected, for performing preregistration, the speech message of calling patient read aloud and report for work disease
The display of people, and artificial report function can be taken into account；
The self-service terminal 7 of reporting for work of inpatient is voluntarily queued up for patient and is reported for work positioned at ward Waiting Area.
The ward patient connection of terminal 11 of calling out the numbers is in hospital and is called out the numbers terminaling exchange 9, and ward patient calls out the numbers terminal 11 positioned at ward
Each clinic of area is examined, by doctor's control is checked, by sending the two groups of instructions of speech message and patient basis' message to correspondence
Reservation in hospital and server 3 of calling out the numbers, undertake calling function；
From flow process functionally from the point of view of, the working method of this set system is：1. the ultrasonic request slip that patient's acquisition doctor opens is simultaneously
After payment, ultrasonic request slip is held to ultrasound reservation platform, greffier checks classification, corresponding pre- according to the check point of patient
About preregistration is carried out with server of calling out the numbers, generate reservation bar, above there is the " queuing time for consultation of check data, " row number " and suggestion
Section ", prints reservation bar, pays patient；2. the same day is checked, patient relies on this confirmation slip, reaching self-service report terminal of reporting for work is carried out
Barcode scanning, completes report, Calling Number of Waiting Patient inspection, and the information of patient is presented point examining on row number display screen, for informing patient oneself
Waiting sequence, the position in queue（Patients Before And After amount etc.）.
Simultaneously the terminal of calling out the numbers in each inspection chamber can also receive the queuing situation of patient, inspecting doctor according to actual conditions,
Manipulate the terminal call patient that calls out the numbers to be checked.
Outpatient service and ward can be operated in the manner described above.
There are HIS systems in some hospitals, then for inpatient, carry out according to following flow process：Inspection is assigned in resident
After doctor's advice, patient's subscription information passes to Ultrasonography automatically, and Ultrasonography carries out pre- reduction of a fraction and examines row number, and the doctor workstation in ward shows
Show patient's subscription information, print ultrasonic request slip, then subscription information（" the queuing time for consultation section " of check data, " row number " and suggestion
Deng）It is printed upon on ultrasonic request slip；Report Zero queuing etc. is ibid；Difference is that patient is realized during printed report
Valuation.
The system is mainly made that in the following areas optimization compared to existing system before：
First, this set system laminating Ultrasonography reality of work, examines for not simple point and calls out the numbers, but will preengage, and divide and examine, arrange
Number, report, call out the numbers and integrated, and by ultrasonographic inspection classification（Position）, day of appointment, " row number " and suggestion wait to see the doctor
Time period has brought pre- reduction of a fraction into and has examined in management.Can be grouped according to the inspection classification of patient by this set system, and be tied
Office staff's equipment actual conditions are closed, the predefined of reservation amount is carried out, overall control preengages the quantity of patient.Then, the system
It is to check that classification, date, period generate corresponding sequence number according to corresponding from reservation, and in this, as the foundation queued up,
Realizing can provide suitably " suggestion subscription time section " information for every patient.
Patient only need to reach Ultrasonography report, wait to see the doctor according to " the suggestion subscription time section " pointed out on reservation bar, keep away
The all patients of work hours section are exempted from crowded at one, have carried out point examining caused confusion.
In addition, patient's report is self-service by manually switching to, patient only needs to sweep bar code, points out to be sitting in by activating successfully
Inspection of calling out the numbers is waited in Waiting Area, and the sequence number printed on bar is preengage before the order queued up is exactly.This measure substantially improves section
Room order, has largely liberated reservation platform staff so as to can provide preferably service for patient.
The new reserved queue number calling management system is arranged on hospital's number calling machine, by the new reserved queue number calling
Management system is arranged on physical examination instrument, makes patient and its family members only need to reach Ultrasonography according to the subscription time section of suggestion, is sitting in
Waiting Area waits the prompting of sound and display screen, typically can be checked at 1 hour or so.The system can be realized：1. it is obvious
Reduce patient's queuing time for consultation：" date " that check patient during reservation and " number " are sequenced, and are given " suggestion queuing time for consultation section ",
Patient need not advance to Ultrasonography " row number ".2. the Waiting Area order of ultrasonic section office is clearly better：Patient waits to see the doctor according to suggestion
Time period is medical to Ultrasonography, so, from for whole patients, just as flowing water, constantly flows into Ultrasonography, check out from
Open, and as flowing water flows out, therefore reduce in Waiting Area people.The situation that patient swarms forward when particularly working is opened the door disappears.Shape
Into a quiet happy and auspicious Hospital environment, also a good working environment can be created to doctor.3. doctor-patient dispute is reduced：All
Information transparency, in fluorescence screen display everyone " number ", above also how many number, below also how many people etc.；Queuing time for consultation
Reduce；People from Room that wait to see the doctor is few quiet；According to different inspection project classificating requirements, rationally reservation is arranged in numerical order.Therefore, doctors and patients be can obviously reduce
Between misunderstanding and dispute.4. computer controls, can also reduce Queue sequence mistake.
The above is only, to preferred embodiment of the present utility model, not to make any formal to the utility model
Restriction, it is every according to technical spirit of the present utility model to any simple modification made for any of the above embodiments, equivalent variations with
Modification, belongs in the range of technical solutions of the utility model.
Claims (3)
1. a kind of new reserved queue number calling management system, it is characterised in that the new reserved queue number calling management system includes：
For performing preregistration, dividing the director server for examining row number, the tidal data recovering of patient's report and master control；
It is connected with director server, is placed on Ultrasonography outpatient reservation platform, for performing preregistration, calling patient's
The outpatient clinic appointment that speech message is read aloud and server of calling out the numbers；
It is connected with director server, is placed on Ultrasonography ward patient reservation platform, for performing preregistration, calling patient's
The speech message reservation in hospital read aloud and server of calling out the numbers；
It is connected with director server, is placed on outpatient service Waiting Area, for showing all kinds of ultrasonic examination classifications of out-patient, queue,
The outpatient point for showing all patients number that reported for work of individual queue in order examines queuing display screen；
Queuing display screen is examined with outpatient point to be connected, positioned at outpatient service Waiting Area, the outpatient service reported for work of voluntarily queuing up for patient
Patient one self is reported for work terminal；
It is connected with director server, is placed on ward Waiting Area, for showing all kinds of ultrasonic examination classifications of inpatient, queue,
The inpatient point for showing all patients number that reported for work of individual queue in order examines queuing display screen；
Queuing display screen is examined with inpatient point to be connected, positioned at ward Waiting Area, disease in hospital of reporting for work of voluntarily queuing up for patient
The self-service terminal of reporting for work of people；
Point queuing display screen is examined with outpatient to be connected, for each outpatient to be called out the numbers, terminal is in parallel and to be connected to outpatient service pre-
About call out the numbers with the outpatient service of server of calling out the numbers terminaling exchange；
It is connected with outpatient service terminaling exchange of calling out the numbers, positioned at each clinic of patient area, by doctor's control is checked, by sending language
The two groups of instructions of sound message and patient basis' message undertake the door of calling function to corresponding outpatient clinic appointment and server of calling out the numbers
The people that diagnoses a disease calls out the numbers terminal；
Point queuing display screen is examined with inpatient to be connected, for each ward patient terminal of calling out the numbers is in parallel and be connected to pre- in hospital
About with the terminaling exchange of calling out the numbers of being in hospital of server of calling out the numbers；
Terminaling exchange is connected with calling out the numbers in hospital, and positioned at ward each clinic of area is examined, by doctor's control is checked, by sending language
Two groups of instructions of sound message and patient basis' message to corresponding ward is preengage and server of calling out the numbers, and undertakes the disease of calling function
Room patient calls out the numbers terminal.
2. a kind of hospital's number calling machine for being provided with new reserved queue number calling management system as claimed in claim 1, it is special
Levy and be, the new reserved queue number calling management system is installed in described hospital's number calling machine.
3. a kind of physical examination instrument for being provided with new reserved queue number calling management system as claimed in claim 1, it is characterised in that
The new reserved queue number calling management system is installed in described physical examination instrument.
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| CN201621108832.6U CN206097263U (en) | 2016-10-10 | 2016-10-10 | Novel make an appointment management system that calls out numbers that lines up |
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| CN201621108832.6U CN206097263U (en) | 2016-10-10 | 2016-10-10 | Novel make an appointment management system that calls out numbers that lines up |
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Cited By (8)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN107680240A (en) * | 2017-10-18 | 2018-02-09 | 张瑞芳 | Hospital patient image check intelligence about number method |
| CN107833340A (en) * | 2017-11-02 | 2018-03-23 | 上海中庚智能工程有限公司 | A kind of wisdom outpatient service Zero queuing system |
| CN108133189A (en) * | 2017-12-22 | 2018-06-08 | 苏州大学 | Hospital waits to see the doctor information display system and method |
| CN109493502A (en) * | 2018-11-16 | 2019-03-19 | 无锡市人民医院 | For hospital's Ultrasonography can double regulation control intelligent calling system |
| CN110910558A (en) * | 2019-11-28 | 2020-03-24 | 中国银行股份有限公司 | Bank outlet queuing method and device |
| CN112635032A (en) * | 2020-12-21 | 2021-04-09 | 山东众阳健康科技集团有限公司 | Hospital reservation resource overall planning processing method and system |
| CN114244871A (en) * | 2021-12-21 | 2022-03-25 | 华序科技开发(深圳)有限公司 | Intelligent hospital convenient for people to see a doctor service system and method thereof |
| CN115050133A (en) * | 2022-05-31 | 2022-09-13 | 山东亚华电子股份有限公司 | Dynamic data display method and device |
-
2016
- 2016-10-10 CN CN201621108832.6U patent/CN206097263U/en active Active
Cited By (12)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN107680240A (en) * | 2017-10-18 | 2018-02-09 | 张瑞芳 | Hospital patient image check intelligence about number method |
| CN107833340A (en) * | 2017-11-02 | 2018-03-23 | 上海中庚智能工程有限公司 | A kind of wisdom outpatient service Zero queuing system |
| CN108133189A (en) * | 2017-12-22 | 2018-06-08 | 苏州大学 | Hospital waits to see the doctor information display system and method |
| CN108133189B (en) * | 2017-12-22 | 2020-05-01 | 苏州大学 | Hospital waiting information display method |
| CN109493502A (en) * | 2018-11-16 | 2019-03-19 | 无锡市人民医院 | For hospital's Ultrasonography can double regulation control intelligent calling system |
| CN110910558A (en) * | 2019-11-28 | 2020-03-24 | 中国银行股份有限公司 | Bank outlet queuing method and device |
| CN110910558B (en) * | 2019-11-28 | 2021-06-29 | 中国银行股份有限公司 | Bank outlet queuing method and device |
| CN112635032A (en) * | 2020-12-21 | 2021-04-09 | 山东众阳健康科技集团有限公司 | Hospital reservation resource overall planning processing method and system |
| CN114244871A (en) * | 2021-12-21 | 2022-03-25 | 华序科技开发(深圳)有限公司 | Intelligent hospital convenient for people to see a doctor service system and method thereof |
| CN114244871B (en) * | 2021-12-21 | 2023-10-27 | 华序科技开发(深圳)有限公司 | Intelligent hospital convenience service system and method thereof |
| CN115050133A (en) * | 2022-05-31 | 2022-09-13 | 山东亚华电子股份有限公司 | Dynamic data display method and device |
| CN115050133B (en) * | 2022-05-31 | 2024-01-16 | 山东亚华电子股份有限公司 | Dynamic data display method and device |
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