CN204314972U - A kind of queue machine - Google Patents

A kind of queue machine Download PDF

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Publication number
CN204314972U
CN204314972U CN201420841591.0U CN201420841591U CN204314972U CN 204314972 U CN204314972 U CN 204314972U CN 201420841591 U CN201420841591 U CN 201420841591U CN 204314972 U CN204314972 U CN 204314972U
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module
queue machine
virtual work
display
work personnel
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Expired - Fee Related
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CN201420841591.0U
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Chinese (zh)
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吴建伟
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Individual
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Abstract

The utility model relates to a kind of queue machine, comprise control module (1), interactive module (2), print module (3), virtual work personnel module (6), memory module (5), detecting module (4), interactive module has been used for the number of getting operation, print module is used for print queue's odd numbers, and virtual work personnel module is used for analog operation personnel and serves client; Memory module stores the data for playing virtual work personnel sound and dynamic portrait, and detecting module is for detecting the service condition of personnel activity's situation in guarded region or queue machine; Virtual work personnel module comprises voice unit (6a), portrait display unit (6b), and voice unit is for playing the sound of virtual work personnel, and portrait display unit is for playing the dynamic portrait of virtual work personnel.Queue machine can be made like this to guide user and to serve, be provided with again the affinity as true man staff, the affine sense of the queue machine that people can be allowed to experience.

Description

A kind of queue machine
Technical field
The utility model relates to a kind of queue machine.
Background technology
Queue machine is the service terminal being widely used in multiple fields such as army, government, finance, hospital, postal service, communication, industry and commerce, the tax, insurance, traffic, enterprise, industry.The problems such as what people squeezed after there will be when serving and handling respective services business in hall that the number of waiting is too much, front and gathering around for a long time waits in line, jump the queue, the client of great inconvenient transacting business.For improving service quality, Building up Good Image, and solve tired queuing phenomena, Creating A Humanity service environment, queue machine can be good at solving queuing that client runs in transacting business, waits, the problem such as crowded and chaotic, real Creating Comfort, justice, friendly waits environment.Queuing function ensures fair and just with sophisticated technologies, thus limits uncivil behavior to greatest extent.But because various service terminal is multifarious in the market, the queue machine be as good as profile and other generic services terminal is more difficult to be attracted much attention, and some people can not use queue machine, need to be equipped with special staff and guide client to use queue machine; And current queue machine is a kind of machine of function singleness, lack affine sense when staff serves; Staff can be replaced to guide and the queue machine of serving and the queue machine with the same affinity of staff client if can provide a kind of, just can be subject to numerous clients and welcome.
Summary of the invention
The technical problems to be solved in the utility model is to provide a kind of queue machine that is that can guide user and serve and that have affinity.
For solving the problems of the technologies described above, a kind of queue machine of the utility model comprises control module, interactive module, print module, virtual work personnel module, memory module, detecting module, interactive module has been used for the number of getting operation, print module is used for print queue's list, virtual work personnel module is used for analog operation personnel and serves client, memory module stores the data for playing virtual work personnel sound and dynamic portrait, and detecting module is for detecting the service condition of personnel activity's situation in guarded region or queue machine; Virtual work personnel module comprises voice unit, portrait display unit, and voice unit is for playing the sound of virtual work personnel, and portrait display unit is for playing the dynamic portrait of virtual work personnel; Interactive module, print module, virtual work personnel module, memory module, detecting module all can be connected with control module or couple.
The personnel activity's signal in the use signal of queue machine or guarded region is monitored by detecting module, virtual work personnel module is utilized to play the sound of virtual work personnel and dynamic portrait, queue machine is made to guide user and to serve, be provided with again the affinity as true man staff, the affine sense of the queue machine that people can be allowed to experience.
As the further improvement of a kind of queue machine of the utility model, detecting module adopts video camera, detecting module also comprises processing unit, the signal that processing unit is used for arriving according to camera acquisition judges the type of personnel, and virtual work personnel module plays corresponding content according to the result that processing unit judges.By the picture signal of camera acquisition to visitor, processing unit can judge the type of visitor, be such as man, Ms or old man, child, student, soldier etc., play different contents according to dissimilar visitor, make queue machine hommization more.
As the further improvement of a kind of queue machine of the utility model, interactive module adopt voice interaction device, button, mouse, touch pad, touch-screen, camera, gesture input device human-computer interaction device in any one; Voice interaction device comprises voice collecting unit, Audio Processing Unit.The convenience of queue machine can be improved like this.As further improving, portrait display unit adopts touch display screen, and portrait display unit doubles as interactive module.Like this can be cost-saving, make the profile of queue machine more succinct, attractive in appearance simultaneously.
As the further improvement of a kind of queue machine of the utility model, portrait display unit to adopt in LCD display, LED display, OLED display, PDP display, 3D display, holographic display device, the projection display, transparent display any one.
As another improvement of a kind of queue machine of the utility model, portrait display unit comprises projection screen, for the projection arrangement to projection screen projected image, projection screen adopts holographic projection screen.Different from traditional projection screen, holographic projection screen has more science fiction sense, more attractive in appearance, and holographic projection screen can to adopt in the projection screens such as holographic projection screen such as transparent holographic projection screen, grey projection screen, witch mirror projection screen, mirror surface projection screen, phantom imaging screen any one.As further improvement, projection screen is also provided with touch-screen, and projection screen and touch-screen form touch display screen, and portrait display unit doubles as interactive module.Like this can be cost-saving, make the profile of queue machine more succinct, attractive in appearance simultaneously.
As the further improvement of a kind of queue machine of the utility model, this queue machine also comprises communication module; Communication module adopts wireless or wire communication device.Further improve, communication module can be connected with server, for ranking the transmission of the number of getting information with server.This queue machine can also comprise card reader module, and the information that card reader module collects by communication module is sent to server, and server is also for the treatment of card reader data.Card reader module can to adopt in card reader of ID card, magnetic card reader, IC-card card reader any one.Improve as another kind, communication module is connected with calling system.The function of queue machine can be increased like this, make queue machine hommization more.
Accompanying drawing explanation
Below in conjunction with the drawings and specific embodiments, the utility model is described in further detail.
Fig. 1 is the fundamental diagram of a kind of queue machine of the utility model.
Fig. 2 is the schematic appearance of a kind of queue machine of the utility model.
Fig. 3 is holographic projection screen's structural representation of a kind of queue machine of the utility model.
Embodiment
The schematic appearance of a kind of queue machine of the utility model shown in the fundamental diagram of a kind of queue machine of the utility model and Fig. 2 as shown in Figure 1, a kind of queue machine of the utility model comprises control module 1, interactive module 2, print module 3, virtual work personnel module 6, memory module 5, detecting module 4, interactive module 2 is for completing the number of getting operation, print module 3 is for print queue's list, virtual work personnel module 6 serves client for analog operation personnel, memory module 5 stores the data for playing virtual work personnel sound and dynamic portrait, detecting module 4 is for detecting the service condition of personnel activity's situation in guarded region or queue machine, virtual work personnel module 6 comprises voice unit 6a, portrait display unit 6b, voice unit 6a for playing the sound of virtual work personnel, and portrait display unit 6b is for playing the dynamic portrait of virtual work personnel, interactive module 2, print module 3, virtual work personnel module 6, memory module 5, detecting module 4 all can be connected with control module 1 or couple.
Memory module 5 can be storer; Storer can adopt flash memory (Flash Memory) storer, hard disk etc., hard disk can adopt solid state hard disc (Solid State Drives, SSD), mechanical hard disk (HDD conventional hard), hybrid hard disk (the new hard disk that HHD mono-piece is born out based on traditional mechanical hard disk) etc.SSD adopts flash memory particle to store, and HDD adopts magnetic video disc to store, and hybrid hard disk (HHD:Hybrid Hard Disk) is a kind of hard disk that magnetic hard-disk and flash memory are integrated together.Memory module 5 provides required data to virtual work personnel module 6, and memory module 5 can be arranged in queue machine or arrange beyond queue machine; Can directly be connected with control module 1, also can be connected with control module 1 by wired or wireless communication device, such as memory module 5 can be arranged on server end, is then connected with control module 1 by communicator.Processor can be adopted as control module 1, and processor comprises the chip of the types such as central processing unit, microprocessor, microcontroller; Certainly, the device such as unit sheet or powerful robot calculator main frame also can be adopted to provide the function of control module 1.Control module 1 also may be used for the process of video-audio signal, also can digital signal processor be set, such as can send instruction by microcontroller to data-signal process chip, make it process video, sound signal exactly, and the signal handled well is sent to virtual work personnel module 6 plays.Voice unit 6a comprises loudspeaker, can also arrange power amplification circuit.Print module 3 can adopt printer, can be in string data printer, line printer, cylindricality, spherical, ink jet type, heat-sensitive type, laser type, electrostatic, the printer such as magnetic-type, LED-type any one.Print module 3 can adopt printer, can be in string data printer, line printer, cylindricality, spherical, ink jet type, heat-sensitive type, laser type, electrostatic, the printer such as magnetic-type, LED-type any one.
Detecting module 4 can adopt video camera, also can adopt sensor.When adopting video camera, the combination of background identification and object tracer technique can be adopted, by the personnel activity's situation in video camera detecting guarded region; Video camera can also comprise Charged Coupled Device (CCD), complementary metal oxide layer partly leads (CMOS) or network camera (IP Camera).Detecting module 4 also can utilize sensor (sensor) to detect; Sensor can be infrared sensor, sound transducer, gravity detector, displacement transducer, range sensor etc. any one.Displacement transducer can be again optical displacement sensor, linear proximity transducer, ultrasonic displacement sensor etc.Detecting module 4 also can be the combination of two or more sensors above-mentioned.Can also keyboard monitor being adopted, by monitoring whether there is librarian use keyboard, having judged whether human users's self-service terminal.
Interactive module 2 can adopt any one human-computer interaction devices such as voice interaction device, button, mouse, touch pad, touch-screen, camera, gesture input device; Voice interaction device can comprise voice collecting unit, Audio Processing Unit.Touch-screen can adopt resistive touch screen, capacitive touch screen, piezoelectric type touch screen, infrared-type touch-screen, surface acoustic wave touch screen etc. any one.As further improving, portrait display unit 6b adopts touch display screen, and portrait display unit 6b doubles as interactive module 2.
Portrait display unit 6b can to adopt in the displays such as LCD display, LED display, OLED display, PDP display, 3D display, holographic display device, the projection display any one.Portrait display unit 6b can also adopt transparent display, and transparent display can allow spectators through the scenery seeing the screen back side without visualization portion of screen while maintenance video picture; Transparent display can be any one transparent display such as transparent display, OLED transparent display, LED transparent display adopting electric moistening technology.
Improve as another kind, portrait display unit 6b also can be other device, and portrait display unit 6b can comprise projection screen, for the projection arrangement to projection screen projected image, projection screen adopts holographic projection screen.Projection arrangement can adopt any one projection arrangement or the projector such as CRT, LCD, DLP, laser.As further improvement, projection screen can also adopt holographic projection screen.Different from traditional projection screen, holographic projection screen adopts similar or is equal to the mode of line holographic projections, and projecting, scene is presented in holographic projection screen, makes spectators in multiple angle, clearly can see the effect of watching advertisement to broadcast; And holographic projection screen can make projected picture seem and make three-dimensional more to broadcast scene more true to nature, reach better the effect of publicity.Holographic projection screen have employed many new technologies, such as, can adopt hologram (hologram) technology, new material technology etc.Holographic projection screen can to adopt in the projection screens such as holographic projection screen such as transparent holographic projection screen, grey projection screen, witch mirror projection screen, mirror surface projection screen, phantom imaging screen any one.Transparent holographic projection screen has transparent characteristic, while the clear video picture of maintenance, spectators can be allowed to see scenery behind through projection screen without visualization portion; When no matter, whether light source sufficient, all can through front and both sides, the back side simultaneously, the projection screen of multi-angle direct viewing image.Grey projection screen comprises light grey and Dark grey projection screen, is display device of new generation, has high-resolution, resistance to high light, ultra-thin, numerous advantage such as anti-aging; The video picture layer of grey projection screen can by other nanocomposite optical assembly of molecular level: full figure color filter crystalline solid HCFC is core material, merge nanometer technology, multidisciplinary achievement and the processing technologies of preparing such as materialogy, optics, macromolecule, with organic material, inorganic nanometer powder and fine metal powder for raw material, produce.Witch mirror projection screen can use special composite material, and isolated ultraviolet and infrared ray, to the damage of projection screen, have high anti-soda acid and high anti-oxidation effect simultaneously; And outdoor need not be exposed to and worry to affect the projection screen life-span because of Long-Time Service; Surface, if any dirt, is smeared gently with flannelette and is washed, easy to clean; Witch mirror projection screen can in the scope of-10 DEG C-70 DEG C, keep projection screen video picture quality and surface intact.Mirror surface projection screen is a kind of high-performance double-sided display projection screen; Mirror surface projection screen can adopt up-to-date coating sputtering and SI optical texture technology, makes its thickness only reach the half of like product, but the more aobvious soft exquisiteness of picture effect, and details is more true to nature; Have the absolute visible angle close to 180 ° and double-sided display performance.Phantom imaging screen is a kind of high-performance double-sided display projection screen; The surface of video picture layer can be coated with nano level light sensitive layer by vacuum magnetron sputtering coating film technique, also has high reflectivity specular appearance while the transmitance making video picture layer keep higher; Video picture layer principal ingredient is SOB, has imaging exquisiteness, high resolution imaging function, and image can be made to produce very big three-dimensional depth feelings.Holographic projection screen's structural representation of a kind of queue machine of the utility model as shown in Figure 3, holographic projection screen can also comprise line holographic projections rete 1a, rigid hyaline layer 1b, line holographic projections rete 1a and rigid hyaline layer 1b and be sticked to form holographic projection screen.Further improve, line holographic projections rete 1a is arranged between two-layer rigid hyaline layer 1b; Rigid hyaline layer 1b is clear glass or transparent plastic sheet.Transparent plastic sheet can adopt organic glass, and organic glass (Polymethyl methacrylate) is a kind of popular title, is abbreviated as PMMA.The chemical name of this macromolecule transparent material, polymethylmethacrylate, is by the macromolecular compound of methyl methacrylate polymerization.It is a kind of exploitation important thermoplastics comparatively early.Organic glass is divided into water white transparency, colored transparent, pearly-lustre, four kinds, embossing organic glass.Organic glass is commonly called as acrylic, middle a surname's acryl, Ya Geli, and organic glass has the good transparency, chemical stability, mechanical property and weatherability, and easy dyeing, easily processes, the advantages such as attractive appearance.Certainly, this be embodiment and and non-limiting, holographic projection screen can also adopt other version, such as integrated holographic projection screen etc.When portrait display unit 6b employing projection screen and projection arrangement, as further improving, projection screen is also provided with touch-screen, and projection screen and touch-screen form touch display screen, and portrait display unit 6b doubles as interactive module 2.Touch-screen can adopt resistive touch screen, capacitive touch screen, piezoelectric type touch screen, infrared-type touch-screen, surface acoustic wave touch screen etc. any one.
As the further improvement of a kind of queue machine of the utility model, detecting module 4 adopts video camera, detecting module 4 also comprises processing unit, the signal that processing unit is used for arriving according to camera acquisition judges the type of personnel, and the result that virtual work personnel module 6 judges according to processing unit plays corresponding content.Processing unit can adopt processor, comprises the chip of the types such as central processing unit, microprocessor, microcontroller, digital signal processor; Certainly, the device such as unit sheet or powerful robot calculator main frame also can be adopted to provide the function of control module 1.Processing unit can be connected with control module 1 or couple.
As the further improvement of a kind of queue machine of the utility model, this queue machine also comprises communication module 7; Communication module 7 adopts wireless or wire communication device.Radio communication device can adopt bluetooth wireless devices, also can adopt 2.4GHz wireless device, can also adopt other the communication device without the need to relying on electric wire, such as 27MHz wireless device, frequency modulation radio device etc.
As the further improvement of a kind of queue machine of the utility model, communication module 7 is connected with server 10, for ranking the transmission of the number of getting information with server 10.Further improve, this queue machine also comprises card reader module 8, and the information that card reader module 8 collects is sent to server 10 by communication module 7, and server 10 is also for the treatment of card reader data.Card reader module 8 can adopt the card reader such as card reader of ID card, magnetic card reader, IC-card card reader.Certainly, communication module 8 can also be connected with calling system 9.
It should be noted last that, above embodiment is only in order to illustrate the technical solution of the utility model and unrestricted, although be described in detail the utility model with reference to preferred embodiment, those of ordinary skill in the art is to be understood that, can modify to the technical solution of the utility model or equivalent replacement, and not depart from the spirit and scope of technical solutions of the utility model; Any simple modification done above embodiment according to technical spirit of the present utility model, equivalent variations and modification, all still belong in the scope of technical solutions of the utility model.

Claims (10)

1. a queue machine, it is characterized in that: this queue machine comprises control module (1), interactive module (2), print module (3), virtual work personnel module (6), memory module (5), detecting module (4), described interactive module (2) is for completing the number of getting operation, described print module (3) is for print queue's list, described virtual work personnel module (6) serves client for analog operation personnel, described memory module (5) stores the data for playing virtual work personnel sound and dynamic portrait, described detecting module (4) is for detecting the service condition of personnel activity's situation in guarded region or queue machine, described virtual work personnel module (6) comprises voice unit (6a), portrait display unit (6b), described voice unit (6a) is for playing the sound of virtual work personnel, and described portrait display unit (6b) is for playing the dynamic portrait of virtual work personnel.
2. queue machine according to claim 1, it is characterized in that: described detecting module (4) adopts video camera, described detecting module (4) also comprises processing unit, the signal that described processing unit is used for arriving according to described camera acquisition judges the type of personnel, and the result that described virtual work personnel module (6) judges according to processing unit plays corresponding content.
3. queue machine according to claim 1, is characterized in that: in the human-computer interaction device of described interactive module (2) voice interaction device, button, mouse, touch pad, touch-screen, camera, gesture input device any one; Described voice interaction device comprises voice collecting unit, Audio Processing Unit.
4. queue machine according to claim 1, is characterized in that: described portrait display unit (6b) adopts touch display screen, and described portrait display unit (6b) doubles as described interactive module (2).
5. according to the queue machine described in claim 1, it is characterized in that: described portrait display unit (6b) to adopt in LCD display, LED display, OLED display, PDP display, 3D display, holographic display device, the projection display, transparent display any one.
6. queue machine according to claim 1, is characterized in that: described portrait display unit (6b) comprises projection screen, for the projection arrangement to described projection screen projected image, described projection screen adopts holographic projection screen.
7. queue machine according to claim 6, it is characterized in that: described projection screen is also provided with touch-screen, described projection screen and described touch-screen form touch display screen, and described portrait display unit (6b) doubles as described interactive module (2).
8. the queue machine according to any one of claim 1 to 7, is characterized in that: this queue machine also comprises communication module (7); Described communication module (7) adopts wireless or wire communication device.
9. queue machine according to claim 8, is characterized in that: described communication module (7) is connected with server (10) or calling system (9), for the transmission with described server (10) or calling system (9) number of getting of ranking information.
10. queue machine according to claim 9, it is characterized in that: this queue machine also comprises card reader module (8), the information that described card reader module (8) collects is sent to described server (10) by described communication module (7), and described server (10) is also for the treatment of card reader data.
CN201420841591.0U 2014-12-27 2014-12-27 A kind of queue machine Expired - Fee Related CN204314972U (en)

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Cited By (1)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN107513957A (en) * 2017-08-24 2017-12-26 边筱雪 One kind is lined up guiding system

Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN107513957A (en) * 2017-08-24 2017-12-26 边筱雪 One kind is lined up guiding system
CN107513957B (en) * 2017-08-24 2020-04-10 边筱雪 Queuing guide system

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CF01 Termination of patent right due to non-payment of annual fee

Granted publication date: 20150506

Termination date: 20181227

CF01 Termination of patent right due to non-payment of annual fee