CN105808544A - Self-service query machine - Google Patents
Self-service query machine Download PDFInfo
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- CN105808544A CN105808544A CN201410839026.5A CN201410839026A CN105808544A CN 105808544 A CN105808544 A CN 105808544A CN 201410839026 A CN201410839026 A CN 201410839026A CN 105808544 A CN105808544 A CN 105808544A
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Abstract
The invention relates to the technical field of information query, in particular to a self-service query machine. The self-service query machine comprises a control unit (1), an interaction module (2), a storage module (7) and a feedback module (5), wherein the interaction module (2) is used for inputting a query request; the storage module (7) is used for providing data required by the self-service query machine; the feedback module (5) is used for feeding back a query result to a user according to the query request; the interaction module (2) comprises a voice acquisition unit (2a) and a processing unit (2b); the voice acquisition unit (2a) is used for inputting the voice query request; and the processing unit (2b) is used for processing the voice query request and judging the query result corresponding to the voice query request. According to the self-service query machine, the voice type man-machine interaction can be realized and the user can obtain the required query result only by inputting the voice query request, so that the self-service query machine is more user-friendly and more convenient to use.
Description
Technical field
The present invention relates to information query technique field, particularly relate to a kind of self-help inquiry apparatus.
Background technology
Enquiry machine is a kind of convenience, simple, natural, practical human-computer interaction device, for providing inquiry, consultancy service to people；It has gathered computer technology, multimedia technology, sound technique, network technology, industrial modeling art, Machine Manufacturing Technology, streamlined integrated design, beautiful design.Enquiry machine applies to the various aspects of our daily life work just gradually.As in many occasions such as business hall, postal service hall, levying by tax hall, the urban information inquiry of street corner, city, office block, airport, station, bank, museum, library, exhibition, hospital, hotels, we can see enquiry machine.Current enquiry machine is adopt the human-computer interaction device such as keyboard or touch screen to carry out man-machine interaction mostly, with groups of people because of the reason such as physical disturbances, knowledge obstacle, and it is not convenient to use the human-computer interaction device that keyboard, touch screen etc. are traditional, if able to provide the human-computer interaction device of a kind of hommization more to carry out action queries machine, the convenience of enquiry machine will be improved.
Summary of the invention
The technical problem to be solved in the present invention is to provide a kind of hommization more, uses convenient self-help inquiry apparatus.
For solving above-mentioned technical problem, one self-help inquiry apparatus of the present invention includes control unit, interactive module, memory module, feedback module, interactive module is for input inquiry request, memory module for providing data needed for self-help inquiry apparatus, feedback module for according to inquiry request to user feedback query result；Wherein, interactive module includes voice collecting unit, processing unit, and voice collecting unit is for carrying out the input of speech polling request, and processing unit is for processing speech polling request and judging the Query Result corresponding with speech polling request.
Such benefit is, user can pass through voice collecting unit input voice, speech data that processing unit processes is collected also judges the Query Result corresponding with voice content, realize the man-machine interaction of voice mode, user simply enter speech polling request can be obtained by need Query Result, make self-help inquiry apparatus hommization more, use convenient.
Further improvement as a kind of self-help inquiry apparatus of the present invention, this self-help inquiry apparatus also includes virtual work personnel module, virtual work personnel module guides service for providing for user, and virtual work personnel module includes the voice unit for playing virtual work personnel's voice, for playing the display unit of the dynamic portrait of virtual work personnel.As further improving, virtual work personnel module can also double as feedback module, for according to inquiry request to user feedback query result.The voice of virtual work personnel and dynamic portrait is simulated by the voice unit and display unit utilizing virtual work personnel module, guides, assistance etc. is provided to service user and according to inquiry request to user feedback query result, so that self-help inquiry apparatus also has the affinity that true man staff is the same, hommization more, improves people's ratings to self-help inquiry apparatus.
Further improvement as a kind of self-help inquiry apparatus of the present invention, this self-help inquiry apparatus also includes detecting module, detecting module is for detecting the service condition of personnel activity's situation or the self-help inquiry apparatus monitored in region, and virtual work personnel module performs corresponding operation according to the result that detecting module is detected.As further improving, detecting module can also adopt video camera, detecting module also includes processing unit, and processing unit judges the type of personnel for the signal arrived according to camera acquisition, and the result that virtual work personnel module judges according to processing unit plays corresponding content.Picture signal by camera acquisition to client, processing unit may determine that the type of client, it is such as man, Ms or old man, child, student, soldier etc., plays different contents according to different types of client, make self-help inquiry apparatus hommization more.
As the further improvement of a kind of self-help inquiry apparatus of the present invention, display unit adopts the projection display, and the projection display includes projection screen, for the projection arrangement to projection screen projection picture, and projection screen adopts holographic projection screen.Different from traditional projection screen, holographic projection screen's more science fiction sense, more attractive in appearance, holographic projection screen can adopt in the projection screens such as holographic projection screen such as transparent holographic projection screen, Lycoperdon polymorphum Vitt projection screen, witch mirror projection screen, mirror surface projection screen, phantom imaging screen any one.
As the another kind of improvement of a kind of self-help inquiry apparatus of the present invention, display unit adopts in LCD display, light-emitting diode display, OLED display, PDP display, 3D display, holographic display device, the projection display, transparent display any one.Transparent display can allow spectators pass through the scenery seeing the screen back side without visualization portion of screen while keeping development；Transparent display can be adopt any one transparent displays such as the electricity moistening transparent display of technology, OLED transparent display, LED transparent display.
Accompanying drawing explanation
Below in conjunction with the drawings and specific embodiments, the present invention is further detailed explanation.
Fig. 1 is the fundamental diagram of a kind of self-help inquiry apparatus of the present invention.
Fig. 2 is virtual work personnel module's schematic diagram of a kind of self-help inquiry apparatus of the present invention.
Fig. 3 is holographic projection screen's structural representation of a kind of self-help inquiry apparatus of the present invention.
Detailed description of the invention
The fundamental diagram of a kind of self-help inquiry apparatus of the present invention as shown in Figure 1, one self-help inquiry apparatus of the present invention includes control unit 1, interactive module 2, memory module 7, feedback module 5, interactive module 2 is for input inquiry request, memory module 7 for providing the data needed for self-help inquiry apparatus, feedback module 5 for according to inquiry request to user feedback query result；Wherein, interactive module 2 includes voice collecting unit 2a, processing unit 2b, and voice collecting unit 2a is for carrying out the input of speech polling request, and processing unit 2b is for processing speech polling request and judging the Query Result corresponding with speech polling request；Interactive module 2, memory module 7, feedback module 5 all can be connected with control unit 1 or couple.
Memory module 7 can be memorizer, and memorizer storage has the information data needed for inquiring about and virtual work personnel module 6 to play the data needed for voice, dynamic portrait.Memorizer can adopt flash memory (FlashMemory) memorizer, hard disk etc., hard disk can adopt solid state hard disc (SolidStateDrives, SSD), mechanical hard disk (HDD conventional hard), hybrid hard disk (the new hard disk that HHD mono-piece is born out) etc. based on traditional mechanical hard disk.SSD adopts flash memory granule to store, and HDD adopts magnetic video disc to store, and hybrid hard disk (HHD:HybridHardDisk) is a kind of hard disk that magnetic hard-disk and flash memory are integrated together.Processor can be adopted as control unit 1, and processor includes the chip of the types such as central processing unit, microprocessor, microcontroller；It is of course also possible to adopt the device such as unit sheet or powerful electronic computer main frame to provide the function of control unit 1.Processing unit 2b can adopt processor, the chip of type such as including central processing unit, microprocessor, microcontroller, digital signal processor；It is of course also possible to adopt the device such as unit sheet or powerful electronic computer main frame to provide the function of processing unit 2b.Voice collecting unit 2a can include mike, it is also possible to arranges voice collecting circuit.Feedback module 5 can adopt the device such as display, speaker.
Further improvement as a kind of self-help inquiry apparatus of the present invention, virtual work personnel module's schematic diagram of a kind of self-help inquiry apparatus of the present invention as shown in Figure 2, this self-help inquiry apparatus also includes virtual work personnel module 6, virtual work personnel module 6 is for providing service for user, and virtual work personnel module 6 includes the voice unit 6a for playing virtual work personnel's voice, for playing the display unit 6b of the dynamic portrait of virtual work personnel.Virtual work personnel module 6 can be connected with control unit 1 or couple.Memory module 7 can store for playing virtual work personnel's voice and the data of dynamic portrait.As further improving, virtual work personnel module 6 can also double as feedback module 5, for according to inquiry request to user feedback query result.Control unit 1 can be used for the process of video-audio signal, digital signal processor can also be set, such as can process chip by microcontroller to data signal and send instruction, make it process video, audio signal exactly, and the signal handled well is sent to virtual work personnel module 6 plays out.Voice unit 6a includes speaker, it is also possible to arrange power amplification circuit.Virtual work personnel module 6 can be utilized for user to provide the services such as welcome, guide, assistance.
Display unit 6b can adopt in the display such as LCD display, light-emitting diode display, OLED display, PDP display, 3D display, holographic display device, the projection display any one.Display unit 6b can also adopt transparent display, and transparent display can allow spectators pass through the scenery seeing the screen back side without visualization portion of screen while keeping development；Transparent display can be adopt any one transparent displays such as the electricity moistening transparent display of technology, OLED transparent display, LED transparent display.
Improving as another kind, display unit 6b can also be other device, and display unit 6b can include projection screen, for the projection arrangement to projection screen projection picture, and projection screen adopts holographic projection screen.Projection arrangement can adopt any one projection arrangement or the projectors such as CRT, LCD, DLP, laser.As further improvement, projection screen can also adopt holographic projection screen.Different from traditional projection screen, holographic projection screen adopts the mode similar or equivalent to line holographic projections, projection scene is presented in holographic projection screen so that spectators, in multiple angles, can clearly see the effect watching advertisement to broadcast；And, holographic projection screen can make projected picture seem three-dimensional more so that broadcasts scene more true to nature, reaches better the effect of publicity.Holographic projection screen have employed many new techniques, for instance can adopt hologram (hologram) technology, new material technology etc..Holographic projection screen can adopt in the projection screens such as holographic projection screen such as transparent holographic projection screen, Lycoperdon polymorphum Vitt projection screen, witch mirror projection screen, mirror surface projection screen, phantom imaging screen any one.Transparent holographic projection screen has transparent characteristic, while keeping clear development, spectators can be allowed to pass through projection screen and see scenery behind without visualization portion；When no matter, whether light source sufficient, all can pass through front and both sides, the back side simultaneously, the projection screen of multi-angle direct viewing image.Lycoperdon polymorphum Vitt projection screen includes light grey and Dark grey projection screen, is the display device of a new generation, has numerous advantages such as high-resolution, resistance to high light, ultra-thin, aging resistance；The development layer of Lycoperdon polymorphum Vitt projection screen can by the other nanocomposite optical assembly of molecular level: full figure color filter crystalline solid HCFC is core material, merge nanotechnology, multidisciplinary achievement and the processing technologies of preparing such as materialogy, optics, macromolecule, with organic material, inorganic nanometer powder and fine metal powder body for raw material, produce.Witch mirror projection screen can use special composite material, isolation ultraviolet and the infrared ray damage to projection screen, has high anti-soda acid and high anti-oxidation effect simultaneously；Need not worry to affect the projection screen life-span with being exposed to outdoor because of life-time service；Surface, if any dirt, is smeared gently with flannelette and is washed, it is easy to cleaning；Witch mirror projection screen in the scope of-10 DEG C 70 DEG C, can keep projection screen development quality and surface intact.Mirror surface projection screen is a kind of high-performance double-sided display projection screen；Mirror surface projection screen can adopt up-to-date coating sputtering and SI optical texture technology so that it is thickness is only up to the half of like product, but the more aobvious soft exquisiteness of picture effect, and details is more true to nature；Have the absolute visible angle close to 180 ° and double-sided display performance.Phantom imaging screen is a kind of high-performance double-sided display projection screen；The surface of development layer can be coated with nano level light sensitive layer by vacuum magnetron sputtering coating film technique, also has high reflectance specular appearance while making the development layer higher transmitance of maintenance；Development layer main component is SOB, has imaging exquisiteness, high resolution imaging function, and image can be made to produce greatly three-dimensional depth feelings.Holographic projection screen's structural representation of a kind of self-help inquiry apparatus of the present invention as shown in Figure 3, holographic projection screen can also include line holographic projections rete 1a, rigid clear layer 1b, and line holographic projections rete 1a and rigid clear layer 1b is sticked to form holographic projection screen.Further improving, line holographic projections rete 1a is arranged between the rigid clear layer 1b of two-layer；Rigid clear layer 1b is clear glass or transparent plastic sheet.Transparent plastic sheet can adopt lucite, and lucite (Polymethylmethacrylate) is a kind of popular title, is abbreviated as PMMA.The chemical name of this macromolecule transparent material, polymethyl methacrylate, is by the macromolecular compound of methyl methacrylate polymerization.It it is a kind of exploitation important thermoplastic earlier.Lucite is divided into water white transparency, colored transparent, pearly-lustre, embossing lucite four kinds.Lucite is commonly called as acrylic, middle a surname's acryl, sub-Gree, the advantages such as lucite has the good transparency, chemical stability, mechanical property and weatherability, easy dyeing, easily processes, attractive appearance.Certainly, this be embodiment and and non-limiting, holographic projection screen can also adopt other version, for instance integrated holographic projection screen etc..When display unit 6b adopts projection screen and projection arrangement, as further improving, projection screen is additionally provided with touch screen, and projection screen touches display screen with touch screen composition, and display unit 6b doubles as interactive module 2.Touch screen can adopt resistive touch screen, capacitive touch screen, piezoelectric type touch screen, infrared-type touch screen, surface acoustic wave touch screen etc. any one.
Further improvement as a kind of self-help inquiry apparatus of the present invention, this self-help inquiry apparatus also includes detecting module 4, detecting module 4 is for detecting the service condition of personnel activity's situation or the self-help inquiry apparatus monitored in region, and virtual work personnel module 6 performs corresponding operation according to the result that detecting module 4 is detected.Such as when detecting module 4 detected people close to or when beginning to use self-help inquiry apparatus, the service such as virtual work personnel module 6 just starts user is welcome, guides, assistance.Detecting module 4 can adopt video camera, it would however also be possible to employ sensor etc..When adopting video camera, it is possible to adopt the combination of background identification and object tracer technique, by the personnel activity's situation in video camera detecting monitoring region；Video camera can also include Charged Coupled Device (CCD), complementary metal oxide layer partly leads (CMOS) or network camera (IPCamera).Detecting module 4 can also utilize sensor (sensor) to detect；Sensor can be infrared sensor, sound transducer, gravity detector, displacement transducer, range sensor etc. any one.Displacement transducer can be again optical displacement sensor, linear proximity transducer, ultrasonic displacement sensor etc..Detecting module 4 can also be the combination of above two or multiple sensors.Keyboard monitor can also be adopted, by having monitored whether librarian use keyboard, determine whether human users's self-help inquiry apparatus.
Further improvement as a kind of self-help inquiry apparatus of the present invention, detecting module 4 adopts video camera, detecting module 4 also includes processing unit, processing unit is for processing the signal collected, can be also used for judging the type of personnel according to the signal that camera acquisition arrives, the result that virtual work personnel module 6 judges according to processing unit plays corresponding content.Processing unit can adopt processor, the chip of type such as including central processing unit, microprocessor, microcontroller, digital signal processor；It is of course also possible to adopt the device such as unit sheet or powerful electronic computer main frame to provide the function of control unit 1.Processing unit can be connected with control unit 1 or couple.
It should be noted last that, above example is only in order to illustrate technical scheme and unrestricted, although the present invention being described in detail with reference to preferred embodiment, it will be understood by those within the art that, technical scheme can be modified or equivalent replacement, without deviating from the spirit and scope of technical solution of the present invention；According to any simple modification, equivalent variations and modification that above example is made by the technical spirit of the present invention, all still fall within the scope of technical solution of the present invention.
Claims (10)
1. a self-help inquiry apparatus, including control unit (1), interactive module (2), memory module (7), feedback module (5), described interactive module (2) is asked for input inquiry, described memory module (7) for providing data needed for described self-help inquiry apparatus, described feedback module (5) for according to described inquiry request to user feedback query result；It is characterized in that: described interactive module (2) includes voice collecting unit (2a), processing unit (2b), described voice collecting unit (2a) is for carrying out the input of speech polling request, and described processing unit (2b) is for processing the request of described speech polling and judging the Query Result corresponding with the request of described speech polling.
2. self-help inquiry apparatus according to claim 1, it is characterized in that: this self-help inquiry apparatus also includes virtual work personnel module (6), described virtual work personnel module (6) is for providing service for user, and described virtual work personnel module (6) includes the voice unit (6a) for playing virtual work personnel's voice, is used for playing the display unit (6b) of the dynamic portrait of virtual work personnel.
3. self-help inquiry apparatus according to claim 2, it is characterised in that: described virtual work personnel module (6) doubles as described feedback module (5), for according to described inquiry request to user feedback query result.
4. self-help inquiry apparatus according to claim 3, it is characterized in that: this self-help inquiry apparatus also includes detecting module (4), described detecting module (4) is for detecting the service condition of personnel activity's situation or the described self-help inquiry apparatus monitored in region, and described virtual work personnel module (6) performs corresponding operation according to the result that described detecting module (4) is detected.
5. self-help inquiry apparatus according to claim 2, it is characterized in that: this self-help inquiry apparatus also includes detecting module (4), described detecting module (4) is for detecting the service condition of personnel activity's situation or the described self-help inquiry apparatus monitored in region, and the result that described virtual work personnel module (6) detects according to detecting module (4) takes corresponding operation.
6. according to claim 4 or 5 described self-help inquiry apparatus, it is characterised in that: described detecting module (4) adopts video camera or sensor；During employing video camera, described detecting module (4) is additionally provided with processing unit, and described processing unit is for processing the signal that camera acquisition arrives.
7. the self-help inquiry apparatus according to any one of claim 2 to 5, it is characterized in that: described display unit (6b) adopts the projection display, the described projection display includes projection screen, for the projection arrangement to described projection screen projection picture, described projection screen adopts holographic projection screen.
8. self-help inquiry apparatus according to claim 7, it is characterised in that: described holographic projection screen adopts in transparent holographic projection screen, Lycoperdon polymorphum Vitt projection screen, witch mirror projection screen, mirror surface projection screen, phantom imaging screen any one.
9. the self-help inquiry apparatus according to any one of claim 2 to 5, it is characterised in that: described display unit (6b) adopts in LCD display, light-emitting diode display, OLED display, PDP display, 3D display, holographic display device, the projection display, transparent display any one.
10. self-help inquiry apparatus according to claim 9, it is characterised in that: described transparent display adopts in electricity moistening transparent display, LED transparent display, OLED transparent display any one.
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| Application Number | Priority Date | Filing Date | Title |
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| CN201410839026.5A CN105808544A (en) | 2014-12-30 | 2014-12-30 | Self-service query machine |
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| CN201410839026.5A CN105808544A (en) | 2014-12-30 | 2014-12-30 | Self-service query machine |
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Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN107608503A (en) * | 2017-08-16 | 2018-01-19 | 苏州提点信息科技有限公司 | A kind of self-help serving system of combination multiple sensors |
| CN114265544A (en) * | 2020-09-15 | 2022-04-01 | 晓星Tns株式会社 | Digital office table and image control method using same |
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2014
- 2014-12-30 CN CN201410839026.5A patent/CN105808544A/en active Pending
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN107608503A (en) * | 2017-08-16 | 2018-01-19 | 苏州提点信息科技有限公司 | A kind of self-help serving system of combination multiple sensors |
| CN114265544A (en) * | 2020-09-15 | 2022-04-01 | 晓星Tns株式会社 | Digital office table and image control method using same |
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Application publication date: 20160727 |
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