CN203376782U - Multifunctional post board and multifunctional post system - Google Patents
Multifunctional post board and multifunctional post system Download PDFInfo
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- CN203376782U CN203376782U CN201320434849.0U CN201320434849U CN203376782U CN 203376782 U CN203376782 U CN 203376782U CN 201320434849 U CN201320434849 U CN 201320434849U CN 203376782 U CN203376782 U CN 203376782U
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Abstract
The utility model provides a multifunctional post board and a multifunctional post system. The multifunctional post board comprises a processor, a display screen, a camera, a microphone, a loudspeaker, a button, an interface, a communication circuit, and a power supply power source. The processor is respectively connected with the display screen, the camera, the microphone, the loudspeaker, the button, the interface, the communication circuit, and the power supply power source. The multifunctional post board and the multifunctional post system are advantageous in that (1) the display is visual, the size is small, and the appearance is beautiful; (2) a plurality of communication network types can be supported, and the data interaction with the background server can be facilitated; (3) a plurality of functions can be provided, and the utilization can be facilitated.
Description
Technical field
The utility model relates to a kind of post board, is specifically related to a kind of multi-functional post board and multi-functional post system.
Background technology
In the window services industry, usually need to place the personal information such as the photo that shows the ISP on the board of Pai， post, post, job number sales counter is inner, thereby facilitate the client to understand ISP's basic condition.Existing post board only has the function of showing ISP's essential information, therefore, has the problem of function singleness.
The utility model content
The defect existed for prior art, the utility model provides a kind of multi-functional post board and multi-functional post system, has advantages of diverse in function, intuitive display, volume is little and good looking appearance.
The technical solution adopted in the utility model is as follows:
The utility model provides a kind of multi-functional post board, comprising: processor, display screen, camera, microphone, loudspeaker, button, interface, telecommunication circuit and power supply; Described processor is connected with described display screen, described camera, described microphone, described loudspeaker, described button, described interface, described telecommunication circuit and described power supply respectively.
Preferably, described button comprises 4 function buttons.
Preferably, described button is switch key.
Preferably, described interface comprises power interface, RJ45 network interface, USB serial communication interface and earphone microphone interface.
Preferably, described telecommunication circuit includes spider lines telecommunication circuit, wireless communication circuit, USB serial communication circuit and near field communication circuitry.
Preferably, described wireless communication circuit comprises WiFi telecommunication circuit and bluetooth communication circuit.
Preferably, described power supply comprises DC power supply, network power supply power supply and battery.
Preferably, described display screen is touch display screen.
The utility model also provides a kind of multi-functional post system, comprises network microphone, background server and above-mentioned multi-functional post board; Described background server is connected with described multi-functional post board with described network microphone respectively; The output terminal of described network microphone is also connected to the described interface of described multi-functional post board.
The utility model also provides a kind of multi-functional post system, comprises keyboard, background server and above-mentioned multi-functional post board; Described background server is connected with described multi-functional post board with described keyboard respectively; The output terminal of described keyboard is also connected to the described interface of described multi-functional post board.
The multi-functional post board that the utility model provides and multi-functional post system have the following advantages:
(1), intuitive display, volume is little and good looking appearance;
(2) support multiple communication network standard, convenient and background server carries out data interaction;
(3) there is several functions, be convenient for people to use.
The accompanying drawing explanation
The front view of the multi-functional post board that Fig. 1 provides for the utility model;
The side view of the multi-functional post board that Fig. 2 provides for the utility model;
The rear view of the multi-functional post board that Fig. 3 provides for the utility model;
Wherein, 1---camera; The 2---display screen; The 3---paster; 4---loudspeaker delivery outlet; The 5---function button; The 6---earphone microphone interface; The 7---USB serial communication interface; 8---the one RJ45 network interface; 9---the 2nd RJ45 network interface; The 10---power interface.
Embodiment
Below in conjunction with accompanying drawing, the utility model is elaborated:
As Figure 1-3, the utility model provides a kind of multi-functional post board, comprising: processor, display screen, camera, microphone, loudspeaker, button, interface, telecommunication circuit and power supply; Described processor is connected with described display screen, described camera, described microphone, described loudspeaker, described button, described interface, described telecommunication circuit and described power supply respectively.Wherein, button comprises 4 function buttons.As shown in Figure 1,4 function buttons are respectively: " customer service " function button, " satisfaction " function button, " generally " function button and " being unsatisfied with " function button.In addition, in the utility model, switch key can also be set, by switch key, control the on off state of multi-functional post board.Certainly, situation, also can not arrange switch key according to the actual requirements.As shown in Figure 3, interface comprises power interface, RJ45 network interface, USB serial communication interface and earphone microphone interface.Be provided with altogether two RJ45 network interfaces in Fig. 3.Telecommunication circuit includes spider lines telecommunication circuit, wireless communication circuit, USB serial communication circuit and near-field communication NFC circuit.Wherein, the wireless communication circuit comprises WiFi telecommunication circuit and bluetooth communication circuit, and abundant telecommunication circuit standard is provided, and convenient multi-functional post board is communicated by letter with background server; In addition, multi-functional post board is equipped with wireless network, can reduce network cloth.Power supply comprises DC power supply, network power supply power supply and battery, and 3 kinds of power supply modes are provided altogether, by being equipped with network power supply PoE power supply, and can the simplified wiring engineering.Display screen is touch display screen.
The board interface, multi-functional post that the utility model provides is divided into the San Ge district, that is: station block of information, window marketing district and instant message district.(1) the station block of information, for showing contact staff's information, comprises name, job number, post, star, post and photo etc.When being applied to enterprise, can show company information, as: the title of demonstration enterprise, LOGO, theory etc.(2) window marketing district is for showing client's information and various pushed information, concrete, window marketing district have Show Picture, word and video capability, picture, word, video broadcast order, the residence time, cycle index, sound, noiseless etc. can be set, clean culture, multicast, the logical playing sequence such as broadcast also can be set.(3) the instant message district is for displaying time and emergency information, concrete, shows in real time year, month, day, week, temporal information, and can push instant accident short message, and the prompting client makes correct action.
In the utility model, there are two kinds of array modes in multi-functional post board:
(1) the first array mode
The application system that network microphone, background server and multi-functional post board form, background server is connected with multi-functional post board with network microphone respectively; The output terminal of network microphone is also connected to the interface of multi-functional post board.
In practical application, multi-functional post board is deployed in the sales counter outside, in the face of services client; Network microphone is deployed in the sales counter the inside, in the face of the counter service personnel; Background server is deployed in backstage or high in the clouds.The client is by multi-functional post board, can understand contact staff's information, browses the promotion service information, with contact staff's intercommunication, client service center, short message prompting service etc. are estimated, called out in service; The contact staff is by multi-functional post board, shows own image, and client's intercommunication, points out the various operations of client etc.; Enterprise is by multi-functional post board, and statistics employee's information on duty, comprising: time on duty, service number, service duration, suspending count, time-out duration, rest number of times, rest duration.Can also be by every day, weekly, per month, added up every year, calculates shared percentage of time on duty of average used time of station service, service time etc.Carry out service evaluation, record service process image and voice, push enterprise information and advertising message, provide the video customer service, Develop Data excavation, analysis and evidence reference.All right: as to gather the service evaluation of client to the counter service personnel, include satisfied, general, dissatisfied three and estimate option.Then add up respectively the service evaluation result of sales counter or job number, can be by every day, weekly, per month, added up the number of times of " satisfied, general, dissatisfied, without estimating " every year, calculate the number percent of every shared total service etc.Can also carry out the customer service statistics, as: the video and the voice that record each customer service conversation, to video and voice can be stored, retrieved, browsed, statistics, playback and derivation, have by sales counter or job number add up respectively every day, weekly, per month, every year the customer service number of times that carries out.All right: monitoring record and playback: video and voice to each service process are recorded a video, are recorded, video recording, recording substance can be stored, are retrieved, browsed, statistics, playback and derivation, have by sales counter or job number add up respectively every day, weekly, per month, the content of the service carried out in every year.The data that multi-functional post board is produced are carried out the high in the clouds storage, retrieve, browse, add up, are analyzed; Data comprise: sound, image, word, control etc.Can realize telemanagement, control, downloading data, propelling data, multistage interconnected etc. to the post board by high in the clouds.By using the high in the clouds service, can reduce equipment cost, operating cost and maintenance cost.
By camera and the microphone on the board of multi-functional post, full-time counter service process monitoring can be provided, the content of monitoring comprises: the dialogue in client's image, service.
After being equipped with network microphone in sales counter, the intercommunication that amplified of multi-functional post board that can be outer with sales counter, the intercommunication content can be recorded, to recording can be stored, retrieved, browsed, statistics, playback and derivation, have by sales counter or job number add up respectively every day, weekly, per month, every year the intercommunication content of carrying out.And, when adopting the second array mode, while with keyboard, replacing network microphone, keyboard only has the control function to multi-functional post board, there is no intercommunication function.
It is emphasized that multi-functional post board can communicate by letter with background server by network.But, when multi-functional post board is not networked, can also import and show content as independent display card application content support picture and video literary composition, support individualities of enterprises background and LOGO, support loop play etc. by USB.
(2) the second array mode
The application system that keyboard, background server and multi-functional post board form, background server is connected with multi-functional post board with keyboard respectively; The output terminal of keyboard is also connected to the interface of multi-functional post board.
In practical application, keyboard directly is connected on the USB interface of multi-functional post board, and multi-functional post board is deployed in the sales counter outside, in the face of services client; Keypad portion is deployed in the sales counter the inside, in the face of the counter service personnel; Background server is deployed in backstage or high in the clouds.The multi-functional post system that is equipped with keyboard can realize except with client's intercommunication, intercommunication process record function, with the identical function of outfit network microphone.
In addition, in the utility model, multi-functional post board also has the function that realizes visual telephone with the video phone service center.
In sum, the multi-functional post board that the utility model provides and multi-functional post system, adopt digitizing, electronization, informationization, networking technology, there is the level of informatization high, the characteristics that level of integrated system is high, several functions is integrated in one, has advantages of that intuitive display, volume are little, good looking appearance; In addition, can networking or independent the use, customer experience is good, low-cost.Particularly can provide for window services the application such as station information, window marketing, service evaluation, video customer service, instant message, sales counter monitoring, recording intercommunication, cloud data, setting up new service mode, theory and means for the window services industry, is multi-functional New Times product.
The above is only preferred implementation of the present utility model; it should be pointed out that for those skilled in the art, under the prerequisite that does not break away from the utility model principle; can also make some improvements and modifications, these improvements and modifications also should be looked protection domain of the present utility model.
Claims (10)
1. a multi-functional post board, is characterized in that, comprising: processor, display screen, camera, microphone, loudspeaker, button, interface, telecommunication circuit and power supply; Described processor is connected with described display screen, described camera, described microphone, described loudspeaker, described button, described interface, described telecommunication circuit and described power supply respectively.
2. multi-functional post according to claim 1 board, is characterized in that, described button comprises 4 function buttons.
3. multi-functional post according to claim 1 board, is characterized in that, described button is switch key.
4. multi-functional post according to claim 1 board, is characterized in that, described interface comprises power interface, RJ45 network interface, USB serial communication interface and earphone microphone interface.
5. multi-functional post according to claim 1 board, is characterized in that, described telecommunication circuit includes spider lines telecommunication circuit, wireless communication circuit, USB serial communication circuit and near field communication circuitry.
6. multi-functional post according to claim 5 board, is characterized in that, described wireless communication circuit comprises WiFi telecommunication circuit and bluetooth communication circuit.
7. multi-functional post according to claim 1 board, is characterized in that, described power supply comprises DC power supply, network power supply power supply and battery.
8. according to the described multi-functional post of claim 1-7 any one board, it is characterized in that, described display screen is touch display screen.
9. a multi-functional post system, is characterized in that, comprises network microphone, background server and the described multi-functional post of claim 1-8 any one board; Described background server is connected with described multi-functional post board with described network microphone respectively; The output terminal of described network microphone is also connected to the described interface of described multi-functional post board.
10. a multi-functional post system, is characterized in that, comprises keyboard, background server and the described multi-functional post of claim 1-7 any one board; Described background server is connected with described multi-functional post board with described keyboard respectively; The output terminal of described keyboard is also connected to the described interface of described multi-functional post board.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201320434849.0U CN203376782U (en) | 2013-07-22 | 2013-07-22 | Multifunctional post board and multifunctional post system |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201320434849.0U CN203376782U (en) | 2013-07-22 | 2013-07-22 | Multifunctional post board and multifunctional post system |
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| Publication Number | Publication Date |
|---|---|
| CN203376782U true CN203376782U (en) | 2014-01-01 |
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| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201320434849.0U Expired - Fee Related CN203376782U (en) | 2013-07-22 | 2013-07-22 | Multifunctional post board and multifunctional post system |
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| CN (1) | CN203376782U (en) |
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN111862373A (en) * | 2020-05-29 | 2020-10-30 | 北京虾喜科技有限公司 | Method and system for accurately determining service duration |
| CN112562550A (en) * | 2020-11-12 | 2021-03-26 | 国网山东省电力公司潍坊供电公司 | Electronic table board |
-
2013
- 2013-07-22 CN CN201320434849.0U patent/CN203376782U/en not_active Expired - Fee Related
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN111862373A (en) * | 2020-05-29 | 2020-10-30 | 北京虾喜科技有限公司 | Method and system for accurately determining service duration |
| CN112562550A (en) * | 2020-11-12 | 2021-03-26 | 国网山东省电力公司潍坊供电公司 | Electronic table board |
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Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| C14 | Grant of patent or utility model | ||
| GR01 | Patent grant | ||
| CF01 | Termination of patent right due to non-payment of annual fee |
Granted publication date: 20140101 Termination date: 20140722 |
|
| EXPY | Termination of patent right or utility model |