CN203278962U - Blocking-free voice signal transmission apparatus - Google Patents
Blocking-free voice signal transmission apparatus Download PDFInfo
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- CN203278962U CN203278962U CN 201320199788 CN201320199788U CN203278962U CN 203278962 U CN203278962 U CN 203278962U CN 201320199788 CN201320199788 CN 201320199788 CN 201320199788 U CN201320199788 U CN 201320199788U CN 203278962 U CN203278962 U CN 203278962U
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- voice signal
- telephone number
- blocking
- transmission apparatus
- voice
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Abstract
A blocking-free voice signal transmission apparatus is designed in the utility model and solves the technical problem that currently a call center cannot record the number information of a user who calls the call center when the line is busy. The blocking-free voice signal transmission apparatus comprises a voice signal receiving module which accesses a communication network. The blocking-free voice signal transmission apparatus is characterized in that the voice signal receiving module receives an incoming call voice signal and transmits the voice signal to a voice signal control module, the voice signal control module extracts a telephone number in the voice signal and stores the telephone number in a voice signal storage module, and a voice-signal-to-binary- code conversion module converts the telephone number to a binary code and outputs the digitized telephone number through a digital signal output module. The blocking-free voice signal transmission apparatus is characterized in that a mode where the voice signal of an incoming call of a client is displayed on a computer and then the client is called back is adopted, a signal channel blocking problem is solved, and relatively limitless voice signals are collected and transmitted on the basis of a limited number of voice signal channels.
Description
Technical field
The present invention relates to communication technique field, the voice signal transfer device that especially a kind of nothing is stifled.
Background technology
It is limited that domestic call center all can cause because of the limited amount of voice channel the voice signal transmission at present, especially the emergency alarm call center has the alarm amount large and run into busy tone, cause and report to the police unsuccessfully, unsuccessfully just mean that also having deprived the alarm people wishes at last if report to the police; Also having numerous call centers often can run into channel stops up; hear " circuit is just busy; please wait for "; cause the wasting of resources; and hotline generally has rush hour section and vacant time period; the rush hour, the operator of each voice channel of section was terribly busy, and the vacant time period the part operator have nothing to do and can do, the manpower data is utilized unreasonable.
Summary of the invention
The objective of the invention is to provide in order to solve above-mentioned the deficiencies in the prior art a kind of nothing stifled voice signal transfer device, realized to gather and to transmit unlimited voice signal on the basis of limited voice channel quantity, avoided that busy tone can't obtain the telephone number of incoming call because the line is busy.
in order to achieve the above object, the stifled voice signal transfer device of a kind of nothing that the present invention is designed, the voice signal receiver module that comprises the incoming communication network, it is characterized in that, described voice signal receiver module receives the voice signal of incoming call and voice signal is passed to a voice signal control module, described voice signal control module after extracting the telephone number in voice signal and being stored in a voice signal memory module is hung up the voice signal of incoming call, again by a voice signal turn the binary code module just telephone number transfer binary code to and digitized telephone number exported by a digital signal output modules.Hang immediately after telephone number extraction with incoming call voice signal (being phone), grasping general an of number needs can complete below 0.36 second, incoming call is few to hanging holding time, greatly reduce incoming call the line is busy the generation of phenomenon, the operator can carry out clawback or other processing to the telephone number of exporting again simultaneously, optimize operator's job placement, increase work efficiency.
As preferably, described digital signal output modules is with digital data transmission to a server cluster, described server cluster extracts corresponding with it user profile according to the digital signal of telephone number, understand incoming call client's information, facilitate the demand of roughly grasping client of operator when clawback, with strong points.
The voice signal transfer device that a kind of nothing that the present invention obtains is stifled, the voice signal computer of employing client incoming call shows the pattern of clawback again, avoid the channel blockage problem, realized gathering and transmitting relatively unlimited voice signal on the basis of limited voice channel quantity, and optimized operator's job placement, avoided producing sky, the polarization of busy operating time.
Description of drawings
Fig. 1 is structured flowchart of the present invention.
Embodiment
The invention will be further described by reference to the accompanying drawings below by embodiment.
As shown in Figure 1, the voice signal transfer device that a kind of nothing that the present embodiment is described is stifled, the voice signal receiver module that comprises the incoming communication network, the communication network have here comprised PSTN (public telephone network), GSM(wireless network), the 3G wireless network such as CDMA2000.Described voice signal receiver module receives the voice signal of incoming call and voice signal is passed to a voice signal control module, described voice signal control module after extracting the telephone number in voice signal and being stored in a voice signal memory module is hung up the voice signal of incoming call, then by a voice signal turn the binary code module just telephone number transfer binary code to and by a digital signal output modules, digitized telephone number exported.
When the user passes over voice signal based on communication network by mobile phone or landline telephone, the voice signal receiver module activates and works, the voice signal control module is extracted caller ID and by the voice signal memory module, number storage is got off for receiving in voice signal, the voice signal control module is hung up this voice signal no longer link simultaneously.Turning the binary code module by voice signal transfers number to binary code and by digital signal output modules, digital signal is exported.
Can realize just can grabbing in every 0.36 second a call number by such technology, and by digital signal output modules, signal is exported to the server cluster of rear end, mate with the data in server cluster, realized to grasp each incoming call user profile, no longer owing to causing to obtain user's number in the busy tone situation that the line is busy.
Claims (2)
1. the stifled voice signal transfer device of a nothing, the voice signal receiver module that comprises the incoming communication network, it is characterized in that, described voice signal receiver module receives the voice signal of incoming call and voice signal is passed to a voice signal control module, described voice signal control module after extracting the telephone number in voice signal and being stored in a voice signal memory module is hung up the voice signal of incoming call, again by a voice signal turn the binary code module just telephone number transfer binary code to and digitized telephone number exported by a digital signal output modules.
2. the stifled voice signal transfer device of nothing according to claim 1, it is characterized in that described digital signal output modules with digital data transmission to a server cluster, described server cluster extracts corresponding with it user profile according to the digital signal of telephone number.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN 201320199788 CN203278962U (en) | 2013-04-19 | 2013-04-19 | Blocking-free voice signal transmission apparatus |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN 201320199788 CN203278962U (en) | 2013-04-19 | 2013-04-19 | Blocking-free voice signal transmission apparatus |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN203278962U true CN203278962U (en) | 2013-11-06 |
Family
ID=49509281
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN 201320199788 Expired - Fee Related CN203278962U (en) | 2013-04-19 | 2013-04-19 | Blocking-free voice signal transmission apparatus |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN203278962U (en) |
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2013
- 2013-04-19 CN CN 201320199788 patent/CN203278962U/en not_active Expired - Fee Related
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Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| C14 | Grant of patent or utility model | ||
| GR01 | Patent grant | ||
| CF01 | Termination of patent right due to non-payment of annual fee | ||
| CF01 | Termination of patent right due to non-payment of annual fee |
Granted publication date: 20131106 Termination date: 20200419 |