CN103237131B - Blocking-prevention voice signal transmitting method - Google Patents
Blocking-prevention voice signal transmitting method Download PDFInfo
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- CN103237131B CN103237131B CN201310139249.6A CN201310139249A CN103237131B CN 103237131 B CN103237131 B CN 103237131B CN 201310139249 A CN201310139249 A CN 201310139249A CN 103237131 B CN103237131 B CN 103237131B
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Abstract
The invention provides a blocking-prevention voice signal transmitting method, which solves the technical problem that a call center cannot record the number information of users during the incoming busy tone in the prior art. The method comprises the step of accessing a voice signal receiving module of a communication network, and is characterized in that the voice signal receiving module receives incoming voice signals, in addition, the voice signals are transmitted to a voice signal control module, the voice signal control module extracts telephone numbers in the voice signals, the incoming voice signals are hung up after the telephone numbers are stored in a voice signal storing module, then, the telephone numbers are converted into binary codes through a module for converting voice signals into binary codes, and the digital telephone numbers are output through a digital signal output module. The method has the advantages that the mode that the incoming voice signals of clients are displayed by a computer and are then called back is adopted, the signal channel blocking problem is avoided, and the collection and the transmission of relatively infinite voice signals on the basis of the limited voice signal channel number are realized.
Description
Technical field
The present invention relates to communication technique field, the voice signal transmission method that especially a kind of nothing is stifled.
Background technology
It is limited that call center domestic at present all can cause voice signal to transmit because of the limited amount of voice channel, especially emergency alarm call center has alarm amount large and runs into busy tone, cause and report to the police unsuccessfully, unsuccessfully also just mean that having deprived alarm people finally wishes if reported to the police; Also have numerous call centers often can run into channel blocking; hear " circuit is just busy; please wait for "; cause the wasting of resources; and hotline generally has rush hour section and free time section; the operator of each voice channel of rush hour section is terribly busy, and free time section then part operator have nothing to do and can do, manpower data utilizes unreasonable.
Summary of the invention
The object of the invention is the voice signal transmission method providing a kind of nothing stifled to solve above-mentioned the deficiencies in the prior art, achieve and can gather and transmit unlimited voice signal on the basis of limited voice channel quantity, avoid the telephone number that cannot obtain incoming call because of the line is busy busy tone.
In order to achieve the above object, the mobile telephone set that a kind of voice designed by the present invention assist the elderly to use, comprise the voice signal receiver module of incoming communication network, it is characterized in that, described voice signal receiver module receives the voice signal of incoming call and voice signal is passed to a voice signal control module, described voice signal control module is extracted the telephone number in voice signal and is hung up by the voice signal of incoming call after being stored in a voice signal memory module, again by a voice signal turn binary code module just telephone number transfer binary code to and by a digital signal output modules, digitized telephone number exported.Hang immediately after the telephone number of incoming call voice signal (i.e. phone) is extracted, capture a number generally only to need can complete for less than 0.36 second, it is few that incoming call holding time to extension, greatly reduce incoming call the line is busy the generation of phenomenon, operator can carry out clawback or other process to the telephone number exported again simultaneously, optimize the job placement of operator, increase work efficiency.
As preferably, described digital signal output modules is by digital data transmission to server cluster, described server cluster extracts user profile corresponding with it according to the digital signal of telephone number, understand the information of incoming call client, facilitate the demand of roughly grasping client of operator when clawback, with strong points.
The voice signal transmission method that a kind of nothing that the present invention obtains is stifled, the voice signal computer of client's incoming call is adopted to show the pattern of clawback again, avoid channel blockage problem, achieve and to gather on the basis of limited voice channel quantity and to transmit relatively unlimited voice signal, and optimize that row of work of operator, avoid the polarization producing empty, the busy operating time.
Accompanying drawing explanation
Fig. 1 is structured flowchart of the present invention.
Embodiment
Below by embodiment, the invention will be further described by reference to the accompanying drawings.
As shown in Figure 1, the voice signal transmission method that a kind of nothing that the present embodiment describes is stifled, comprise the voice signal receiver module of incoming communication network, communication network here includes PSTN (public telephone network), GSM(wireless network), the 3G wireless network such as CDMA2000.Described voice signal receiver module receives the voice signal of incoming call and voice signal is passed to a voice signal control module, the voice signal of incoming call is also hung up after being stored in a voice signal memory module by the telephone number that described voice signal control module is extracted in voice signal, then by a voice signal turn binary code module just telephone number transfer binary code to and by a digital signal output modules, digitized telephone number exported.
When voice signal is passed over based on communication network by mobile phone or landline telephone by user, voice signal receiver module activates and works, voice signal control module is extracted caller ID for receiving in voice signal and by voice signal memory module, number is stored, and this voice signal is hung up simultaneously and no longer linked by voice signal control module.Turn binary code module by voice signal transfer number to binary code and by digital signal output modules, digital signal exported.
Can realize just can grabbing a call number in every 0.36 second by such technology, and by digital signal output modules, signal is exported to the server cluster of rear end, mate with the data in server cluster, achieve and can capture each incoming call user profile, no longer because busy tone causes the number that cannot obtain user when the line is busy.
Claims (1)
1. the voice signal transmission method that a nothing is stifled, comprise the voice signal receiver module of incoming communication network, it is characterized in that, described voice signal receiver module receives the voice signal of incoming call and voice signal is passed to a voice signal control module, described voice signal control module is extracted the telephone number in voice signal and is hung up by the voice signal of incoming call after being stored in a voice signal memory module, again by a voice signal turn binary code module just telephone number transfer binary code to and by a digital signal output modules, digitized telephone number exported, described digital signal output modules is by digital data transmission to server cluster, described server cluster extracts user profile corresponding with it according to the digital signal of telephone number.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN201310139249.6A CN103237131B (en) | 2013-04-19 | 2013-04-19 | Blocking-prevention voice signal transmitting method |
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| Application Number | Priority Date | Filing Date | Title |
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| CN201310139249.6A CN103237131B (en) | 2013-04-19 | 2013-04-19 | Blocking-prevention voice signal transmitting method |
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| Publication Number | Publication Date |
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| CN103237131A CN103237131A (en) | 2013-08-07 |
| CN103237131B true CN103237131B (en) | 2014-12-24 |
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Citations (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN1238632A (en) * | 1998-04-02 | 1999-12-15 | 朗迅科技公司 | Apparatus and method to allow recording of voice messages based on call related information |
| CN1791152A (en) * | 2004-12-14 | 2006-06-21 | 陈正明 | Telephone transfer and number-report when busy |
| CN101090413A (en) * | 2006-06-14 | 2007-12-19 | 华为技术有限公司 | Method and system of telephone calling |
| CN101132439A (en) * | 2006-08-23 | 2008-02-27 | 明基电通信息技术有限公司 | Communication terminal incoming call information display system and method thereof |
| CN102215301A (en) * | 2011-05-25 | 2011-10-12 | 张磊 | System and method for automatic call transferring and calling party information identification |
-
2013
- 2013-04-19 CN CN201310139249.6A patent/CN103237131B/en active Active
Patent Citations (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN1238632A (en) * | 1998-04-02 | 1999-12-15 | 朗迅科技公司 | Apparatus and method to allow recording of voice messages based on call related information |
| CN1791152A (en) * | 2004-12-14 | 2006-06-21 | 陈正明 | Telephone transfer and number-report when busy |
| CN101090413A (en) * | 2006-06-14 | 2007-12-19 | 华为技术有限公司 | Method and system of telephone calling |
| CN101132439A (en) * | 2006-08-23 | 2008-02-27 | 明基电通信息技术有限公司 | Communication terminal incoming call information display system and method thereof |
| CN102215301A (en) * | 2011-05-25 | 2011-10-12 | 张磊 | System and method for automatic call transferring and calling party information identification |
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| CN103237131A (en) | 2013-08-07 |
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Effective date of registration: 20180423 Address after: 310016 Room 302, Changshou Road 9, Xiacheng District, Hangzhou, Zhejiang Patentee after: Zhejiang Hangjia Technology Development Co.,Ltd. Address before: 310014 room 4, unit 39, Zhaohui four district, Xiacheng District, Hangzhou, Zhejiang, 103 Patentee before: Zhu Yunkai |
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Effective date of registration: 20200624 Address after: Room 1902, unit 1, yuquanyuan, Lijing City, Shimao, Xihu District, Hangzhou City, Zhejiang Province Patentee after: Zhu Yunkai Address before: 310016 Room 302, Changshou Road 9, Xiacheng District, Hangzhou, Zhejiang Patentee before: ZHEJIANG HANGJIA TECHNOLOGY DEVELOPMENT Co.,Ltd. |