CN202940970U

CN202940970U - Polite hang-up service system

Info

Publication number: CN202940970U
Application number: CN 201220103916
Authority: CN
Inventors: 马闽雄
Original assignee: BEIJING YASHANG TIANXIA INFORMATION CONSULTING Co Ltd
Current assignee: BEIJING YASHANG TIANXIA INFORMATION CONSULTING Co Ltd
Priority date: 2012-03-20
Filing date: 2012-03-20
Publication date: 2013-05-15
Anticipated expiration: 2022-03-20

Abstract

The utility model relates to a polite hang-up service system, and particularly relates to a polite hang-up service system used in a mobile phone network. The polite hang-up service system comprises a mobile switching center/service switching point (MSC/SSP), a polite hang-up platform, a calling mobile phone and a called mobile phone. When a user of the called mobile phone rejects the calling of a user of the calling mobile phone, after relevant hang-up reason is selected, the system transfers the calling to the polite hang-up platform, the polite hang-up platform broadcasts relevant hang-up reason or transmits relevant short message to the user of the calling mobile phone according to the choice of the user of the called mobile phone, so that the user of the calling mobile phone can know the hang-up reason of the user of the called mobile phone, thereby enabling the application of the mobile phone to be more humanized.

Description

Courtesy on-hook operation system

Technical field

The utility model relates to a kind of courtesy on-hook operation system, relates in particular to a kind of courtesy on-hook operation system for the cell phone network.

Background technology

The development of communication exchanges easily simultaneously whenever and wherever possible, also introduces a worry.two people's conversations, the callee is " passive " always, popularizing of special personal mobile communication, conversation place and time is office and work hours no longer just, the callee in session, receive a visitor, the sights such as driving are regular, before entering this scene, a lot of people can forget to be set as quiet to mobile phone or just not dare to be set as quiet because be afraid of to have missed important phone, directly hang up and seem rude, and do not connect and do not connect all and can affect atmosphere and impression this moment, the situation of being afraid of most is to be originally to think that courtesy answer but cannot stop, affect larger, when especially driving, tragedy often just as that moment occurs.

The reason that produces this predicament is exactly that answer mode is too single, connects, does not connect, hangs up three selections.The communication industry is attempting solving this predicament always, also releases some solutions:

A. note rejection: at Motorola, possessed this function on the smart mobile phone of three magnitudes, after the called subscriber hangs up, a note can occur immediately and select the interface:

Just in session, contact after a while you

Drive, contact after a while you.。。。。。

The note rejection is ex post explain, but the calling subscriber is in that time that is hung up, and in the heart one has not produced soon, sees that later note is to understand.Problem be people now note useful and useless is too many, the no one can in time go to see note again, so subsequently the effect of explanation note is just had a greatly reduced quality.Thus, the deficiency of note rejection is to make up afterwards, can not accomplish in time to inform, can't serve in addition the caller with landline telephone.

B. intelligent response (USSD menu setecting, the IVR system voice is informed):

When the called subscriber hung up the telephone, mobile intelligent network can be flutterred and grasp This move, sends a USSD menu setecting interface to called subscriber's mobile phone terminal immediately, and the speech channel of caller is switched to IVR language broadcasting system.This moment, the called subscriber will switch to inputting interface, numeral corresponding to input on-hook reason, again by after send key, because (everyone qualification is different several times to want button, used time length is different), add the time that the USSD data channel is set up, platform is received that the time one of user's options fixed on more than 20 seconds and is not waited, therefore the IVR system is merely able to broadly report: " the other side be inconvenient to answer a phone call for you ", can't quote concrete reason, can only select to reissue the explanation note to the calling party according to the user who receives subsequently.The another one shortcoming is to realize that this operation system construction is very complicated, needs the adjustment of a plurality of systems of operator to coordinate.

Summary of the invention

For the problems referred to above, the purpose of this utility model is to provide a kind of courtesy on-hook operation system, data network (the GPRS that utilizes operator extensively to cover, 3G), the Bye-byes module is installed on user's smart mobile phone, immediately user's selection is sent in the IVR system, in time play corresponding explanation for the calling subscriber.

The purpose of this utility model is achieved in that a kind of courtesy on-hook operation system, comprises mobile switching centre or Service Switching Point MSC/SSP, is connected with mobile switching centre or Service Switching Point MSC/SSP and carries out the courtesy on-hook platform of data exchange; It is characterized in that: be wireless connections between caller mobile phone and mobile switching centre or Service Switching Point MSC/SSP, be wireless connections between mobile switching centre or Service Switching Point MSC/SSP and called mobile phone, the caller mobile phone is initiated wireless calling by mobile switching centre or Service Switching Point MSC/SSP to called mobile phone; Called mobile phone also has an on-hook module except the smart mobile phone function, this on-hook module connects courtesy on-hook platform and carries out the information transmission by mobile switching centre or Service Switching Point MSC/SSP, and the control information of the called mobile phone that by wireless connections, courtesy on-hook platform is received between courtesy on-hook platform and caller mobile phone is delivered to the caller mobile phone.

Described on-hook module is a kind ofly an on-hook interface to be provided and to show on-hook reason commonly used to the called mobile phone user for the called mobile phone user, be used for making the called mobile phone user select the module of corresponding on-hook reason, after the called mobile phone user selects on-hook reason in the on-hook module, system forwards calling to courtesy on-hook platform, courtesy on-hook platform is according to called mobile phone user's selection, and transmits corresponding on-hook reason or send the control information that corresponding note is reminded by wireless connections and to the caller cellphone subscriber between the caller mobile phone.

data network (the GPRS that the utility model utilizes operator extensively to cover, 3G), on user's smart mobile phone, the utility model is set, immediately user's selection is sent in the IVR system, in time play corresponding explanation for the calling subscriber, called subscriber's use interface close friend very attractive in appearance, answering the selection of hanging up of four icon patterns of interface increase, meeting, drive, have a rest, strange phone and one is more options more, after touching more more options, eject more more options of 11 new icon options and, so repeatedly, can design up to a hundred selects, satisfy all trades and professions different user group's special demands, and the user can arrange according to the actual demand of oneself the option order, such as the people who does not drive, driving on the first interface can be changed into oneself options commonly used, can also be automatically past front-seat the high options of the actual frequency of utilization of user, so can accomplish, most of situation user only need once touch complete operation, more more options can cover most situations to second contact surface, so easy operation, will bring real answering " revolution ".Meeting, the practicality of drive selecting has seldom been introduced, here introduce " strange phone ", it has solved the difficult problem of a special headache of puzzlement society.everybody can have such experience, often have and promote the sale of products, the harassing call of house property medium, even can have more than five or six in sometimes one day, affect very much normal life, directly hang and can worry to have missed certain busy people, such as deliver goods, property, old friend who does not contact for many years etc., intelligent response of the present utility model has been arranged, select " strange phone " option, the calling subscriber can hear " you phone I be unfamiliar with, as busy please send short messages introduce one's purpose in coming ", hang up so politely, real busyly look for your people to understand and to send short messages to you, so can filter out most harassing call, reduce very well that you live normally! the courtesy on-hook can also be done more perfectly, the above mentioned, a lot of people remove meeting, before driving are to remember mobile phone is established quiet, and we can help him like this: when his first phone of rejection, eject an option, whether subsequently a period of time still in session, drive, after this have again phone to come in, mobile phone ringtone can not ring again, the other side also know you in session, drive, help very much the environment of having a meeting and the safety of driving!

therefore courtesy on-hook of the present utility model system is the mobile value-added service of kind of novelty, can be the client more personalized more intelligentized service is provided, whenever the called mobile phone busy or when being inconvenient to receive calls, make courtesy on-hook system with personalized speech or SMS notification calling subscriber according to called subscriber's selection, tell the reason that it temporarily can not receive calls, this business can promote user's experience and service quality, be conducive to improve the service image of mobile operator, have simple to operate, personalized strong, intelligent high, be conducive to improve the advantage of the service quality of mobile operator.

Description of drawings

Fig. 1 is the applicable mobile courtesy on-hook operation system network configuration of the utility model.

Fig. 2 is the on-hook module of using in the utility model smart mobile phone.

Embodiment

Fig. 1 shows the disclosed mobile courtesy on-hook operation system network configuration of the utility model, comprises courtesy on-hook platform 101, caller mobile phone 102, called mobile phone 103, and mobile switching centre/Service Switching Point (MSC/SSP) 104.

Called mobile phone 103 also is equipped with an on-hook module except existing smart mobile phone function.Start this on-hook module when the phone incoming call is arranged, this moment, mobile phone screen showed on-hook interface 200, as shown in Figure 2, this on-hook interface 200 comprises meeting option sash 201, drives to select sash 202, rest option sash 203, strange phone option sash 204, and " more " options sash 205.

Wherein " strange phone " option sash 204 has solved the difficult problem of a special headache of puzzlement society.Everybody can have such experience; often have promote the sale of products, the harassing call of house property medium; even can have more than five or six in sometimes one day; affect very much normal life; directly hang and can worry to have missed certain busy people, such as old friend deliver goods, property, that do not contact for many years etc.Select " strange phone " option, send " I am unfamiliar with your phone, introduce one's purpose in coming as busy please sending short messages " to the calling subscriber, real busyly look for your people to understand and to send short messages to you, so can filter out most harassing call.

Open " more " options, can eject a secondary window, comprise 11 new icon options and " more " options (not shown), so repeatedly, can design up to a hundred and select, satisfy all trades and professions different user group's special demands, and the user can be according to the actual demand design option order of oneself, such as the people who does not drive, can change the driving on the first interface into oneself options commonly used, can also be automatically past front-seat the high options of the actual frequency of utilization of user.

A lot of users remove meeting, before driving be can not remember mobile phone is established quiet, therefore when first phone of user's rejection, courtesy on-hook module can eject an option, for the user whether select subsequently a period of time still in session, drive, automatically handset mode is adjusted into quietly, and the reason refusing to receive telephone of selecting by user for the first time is until the user revises pattern.Therefore after this have phone to come in, mobile phone ringtone can not ring again again, the other side also know the user just in session, drive.

Get back to Fig. 1, caller mobile phone 102 is called out called mobile phone 103 by MSC/SSP 104.If the called subscriber is inconvenient to answer, refusing incoming call and 200 select corresponding reasons at the on-hook interface, this moment, system transferred to courtesy on-hook platform 101 with calling, courtesy on-hook platform 101 is play corresponding prompt tone or is used SMS notification caller cellphone subscriber according to the reason that the called subscriber selects.

Claims

1. a courtesy on-hook operation system, comprise mobile switching centre or Service Switching Point MSC/SSP(104), with mobile switching centre or Service Switching Point MSC/SSP(104) the courtesy on-hook platform (101) that is connected and carries out data exchanges; It is characterized in that: caller mobile phone (102) and mobile switching centre or Service Switching Point MSC/SSP(104) between for wireless connections, mobile switching centre or Service Switching Point MSC/SSP(104) and called mobile phone (103) between for wireless connections, caller mobile phone (102) is by mobile switching centre or Service Switching Point MSC/SSP(104) initiate wireless calling to called mobile phone (103); Called mobile phone (103) also has an on-hook module except the smart mobile phone function, this on-hook module is by mobile switching centre or Service Switching Point MSC/SSP(104) connect courtesy on-hook platforms (101) and carry out the information transmission, the control information of the called mobile phone (103) that by wireless connections, courtesy on-hook platform (101) is received between courtesy on-hook platform (101) and caller mobile phone (102) is delivered to caller mobile phone (102).