CN202353650U - Device for identifying information of call subscriber by automatic call forwarding - Google Patents
Device for identifying information of call subscriber by automatic call forwarding Download PDFInfo
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- CN202353650U CN202353650U CN2011201690824U CN201120169082U CN202353650U CN 202353650 U CN202353650 U CN 202353650U CN 2011201690824 U CN2011201690824 U CN 2011201690824U CN 201120169082 U CN201120169082 U CN 201120169082U CN 202353650 U CN202353650 U CN 202353650U
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Abstract
The utility model discloses a system for identifying information of a call subscriber by automatic call forwarding. The system comprises a voice gateway, a data base and a calling party telephone module, wherein the voice gateway is connected with a public switched telephone network; relevant information of a calling party and a called party is stored in the data base. When the calling party initiates a call, the voice gateway acquires a calling number of the calling party and a merchant identification code, which is transmitted by the calling party through the public switched telephone network, and inquires the data base to acquire the telephone number of the merchant and the client source channel information of the calling party. The voice gateway module calls the merchant and plays the identification voice corresponding to the client source channel first after getting through, and then holds a communication between the calling party and the called party merchant.
Description
Technical field
The utility model belongs to mobile Internet and communication technical field, relates in particular to a kind of device of automatic telephone switching identification calling user information.
Background technology
Provide reservation business to provide the important means of business service through the modern communications means; Also becoming is the important channel of business development; Need make a distinction phone reservations so that different user's channels is encouraged from different channels; At present this vocational work is through arranging manual work to transfer and discern mostly, and efficient is very low.
The utility model content
The purpose of the utility model provides a kind of device of automatic telephone switching identification calling user information.
Utilize the device of the utility model under the situation that does not need special artificial participation forward call, to realize calling subscriber's subscribed telephone from which channel is discerned automatically, and corresponding announcement information is provided.
For realizing above-mentioned purpose, the utility model adopts following design:
A kind of device of automatic telephone switching identification calling user information, this device includes:
Calling party phone module, calling party phone module are by calling module, and voice gateways interface, user's input interface and businessman coded data storehouse constitute;
One voice gateways, voice gateways link to each other with public telephone network;
One database stores calling party and callee's relevant information in the database;
The calling party phone module links to each other with voice gateways, and voice gateways are connected with database;
When the calling party made a call, said voice gateways were obtained calling party's calling number and businessman's recognition coding that the calling party transmitted; And Query Database obtains merchant telephone number and calling party's source of customers channel information; Said voice gateways are called out the merchant telephone number, and after connection, play the recognizing voice corresponding to source of customers channel earlier, carry out the conversation between calling party and the callee businessman again.
Further, these voice gateways comprise: enquiry module, notification module and interconnecting module.Enquiry module obtains the merchant telephone number of registered in advance according to the businessman's recognition coding Query Database that is received, and also obtains calling party's source of customers channel information according to the calling number Query Database that is obtained.
Notification module obtains the channel recognizing voice data corresponding with it according to the resulting source of customers channel of enquiry module information, and after connecting merchant telephone, plays.
Interconnecting module makes a call through the phone of public telephone network to businessman according to the merchant telephone number of inquiry gained, realizes the call switching.
Further, these voice gateways comprise: the telephony interface module, the calling party utilizes double-tone multi-frequency coding to transmit businessman's recognition coding information to voice gateways through the telephony interface module.
Further, these voice gateways comprise: Network Interface Module, the calling party utilizes the Internet to transmit businessman's recognition coding and calling party phone calling module sign to voice gateways through Network Interface Module.
Further; This database comprises: customer data storehouse and businessman's data bank; Store callee businessman registered phone number information, businessman's recognition coding information in businessman's data bank, store calling party client institute registered phone number information, source of customers channel information in the customer data storehouse.
Said calling party phone module further comprises: user's input interface can be imported businessman's title of needs contact; The calling party phone module is utilized name lookup businessman of businessman coded data storehouse, inquires businessman's recognition coding information, transmits businessman's recognition coding information through the Internet or public telephone network to voice gateways then.
The utility model has the advantages that:
1, realizes the switching of merchant telephone automatically, do not needed artificial the participation.
2, which marketing channel businessman can discern calling part user from, thereby this channel is encouraged.
Description of drawings
Fig. 1 is the structural representation of automatic telephone switching device embodiment one;
Fig. 2 is the functional block logic diagram of automatic telephone switching device embodiment one;
Fig. 3 is the structural representation of automatic telephone switching device embodiment two;
Fig. 4 is the functional block logic diagram of automatic telephone switching device embodiment two;
Fig. 5 is the flow chart of automatic telephone forwarding method;
Fig. 6 is the sketch map of calling party phone module;
Embodiment
Below in conjunction with accompanying drawing and embodiment the utility model is done further to specify;
Fig. 1 shows first kind of embodiment of the utility model automatic telephone switching device, and Fig. 2 shows the functional block logical relation of this embodiment.
See also Fig. 1, Fig. 2, this automatic telephone switching device comprises: voice gateways 4, database 5; Wherein, comprise telephony interface module 41, enquiry module 43, notification module 42 and interconnecting module 44 in the voice gateways 4.Voice gateways 4 are connected with public telephone network 2 (PSTN/PLMN) through telephony interface module 41.Database 5 comprises customer data storehouse 51 and businessman's data bank 52; Store callee's 3 businessman's registered phone number information, businessman's recognition coding information in businessman's data bank 52, store calling party 1 client institute registered phone number information, source of customers channel information in the customer data storehouse 51.
Calling party's 1 (can be base or mobile phone) calling party phone module makes a call to voice gateways 4 through public telephone network; Voice gateways 4 can be obtained calling party 1 calling number; After calling party 1 sets up talking link with voice gateways 4, transmit businessman's recognition coding information through double-tone multi-frequency coding to voice gateways 4 by calling party 1.
Fig. 3 shows second kind of embodiment of the utility model automatic telephone switching device, and Fig. 4 shows the functional block logical relation of this embodiment.
See also Fig. 3, Fig. 4, this automatic telephone switching device comprises: voice gateways 4, database 5; Wherein, comprise telephony interface module 41, Network Interface Module 45, enquiry module 43, notification module 42 and interconnecting module 44 in the voice gateways 4.Voice gateways 4 are connected with public telephone network 2 (PSTN/PLMN) signal through telephony interface module 41, are connected with the Internet 6 through Network Interface Module 45.Database 5 comprises customer data storehouse 51 and businessman's data bank 52; Store callee's 3 businessman's registered phone number information, businessman's recognition coding information in businessman's data bank 52, store calling party 1 client institute registered phone number information, source of customers channel information in the customer data storehouse.
Calling party 1 calling party phone module WIFI capable of using, GPRS, 3G or 4G network access mode connects voice gateways 4 through the Internet 6 and transmits the sign of businessman's recognition coding information and calling party phone module; Calling party 1 calling party phone module makes a call to voice gateways 4 through public telephone network 2 then, and voice gateways 4 can be searched the calling number of obtaining the calling party phone module according to the sign of the calling party phone module that receives.
In addition; Fig. 6 has provided the structural representation of calling party phone module; Calling party phone module 1 is by calling module 12, and voice gateways interface 14, user's input interface 11 and businessman coded data storehouse 13 constitute, and calling party phone module 1 links to each other with voice gateways 4 with the Internet 6 through public telephone network 2.
Can search the businessman's title that needs contact through user's input interface of calling party phone module; After clicking affirmation; Calling party phone module searches businessman coded data storehouse; Inquire the businessman's recognition coding information that needs contact businessman, need businessman's recognition coding information of calling then through the Internet or public telephone network to the transmission of voice gateways module.
Fig. 5 shows the flow chart of the utility model automatic telephone forwarding method, may further comprise the steps;
A, caller calls voice gateways;
B, calling party need businessman's recognition coding information of calling through public telephone network (PSTN/PLMN) or the Internet transmission;
B1, calling party can search the businessman's title that needs contact through user's input interface of calling party phone module; After clicking affirmation; Calling party phone module searches businessman coded data storehouse; Inquire the businessman's recognition coding information that needs contact businessman, need businessman's recognition coding information of calling then through the Internet or public telephone network to the transmission of voice gateways module;
Businessman's recognition coding information that c, voice gateways utilization are obtained and calling party's calling number are inquired about;
C1, the merchant telephone number that utilizes businessman's recognition coding information acquisition to be transferred;
C2, utilize calling number to obtain calling party's corresponding client source channel information;
D, voice gateways are called out the merchant telephone number;
After e, the connection merchant telephone, play and the corresponding channel voice recognition data of source of customers channel;
After f, channel voice recognition data finish, connect the talking link between calling party and the callee businessman, begin conversation.
Technology described herein can hardware, functional being provided in the dedicated software modules or hardware module of configuration described herein implemented in software, firmware or its any combination.Above embodiment is only unrestricted in order to the technical scheme of explanation the utility model, only with reference to preferred embodiment the utility model is specified.Those of ordinary skill in the art should be appreciated that and can make amendment or be equal to replacement the technical scheme of the utility model, and do not break away from the spirit and the scope of the utility model technical scheme, all should be encompassed in the middle of the claim scope of the utility model.
Claims (5)
1. an automatic telephone is transferred and is discerned the device of calling user information, and this device includes:
Calling party phone module, calling party phone module are by calling module, and voice gateways interface, user's input interface and businessman coded data storehouse constitute;
One voice gateways, voice gateways link to each other with public telephone network;
One database stores calling party and callee's relevant information in the database;
The calling party phone module links to each other with voice gateways, and voice gateways are connected with database;
When the calling party made a call, said voice gateways were obtained calling party's calling number and businessman's recognition coding that the calling party transmitted; And Query Database obtains merchant telephone number and calling party's source of customers channel information; Said voice gateways are called out the merchant telephone number, and after connection, play the recognizing voice corresponding to source of customers channel earlier, carry out the conversation between calling party and the callee businessman again.
2. device as claimed in claim 1 is characterized in that said voice gateways further comprise; Enquiry module, notification module and interconnecting module;
Enquiry module obtains the merchant telephone number of registered in advance according to the businessman's recognition coding Query Database that is received, and also obtains calling party's source of customers channel information according to the calling number Query Database that is obtained;
Notification module obtains the channel recognizing voice data corresponding with it according to the resulting source of customers channel of enquiry module information, and after connecting merchant telephone, plays;
Interconnecting module makes a call through the phone of public telephone network to businessman according to the merchant telephone number of inquiry gained, realizes the call switching.
3. device as claimed in claim 1 is characterized in that, said voice gateways further comprise:
The telephony interface module, the calling party utilizes double-tone multi-frequency coding to transmit businessman's recognition coding to voice gateways through the telephony interface module.
4. device as claimed in claim 1 is characterized in that, said voice gateways further comprise:
Network Interface Module, the calling party utilizes the Internet to transmit businessman's recognition coding and calling party phone module id to voice gateways through Network Interface Module.
5. device as claimed in claim 1 is characterized in that, said database further comprises: customer data storehouse and businessman's data bank.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN2011201690824U CN202353650U (en) | 2011-05-25 | 2011-05-25 | Device for identifying information of call subscriber by automatic call forwarding |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN2011201690824U CN202353650U (en) | 2011-05-25 | 2011-05-25 | Device for identifying information of call subscriber by automatic call forwarding |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN202353650U true CN202353650U (en) | 2012-07-25 |
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Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN2011201690824U Expired - Fee Related CN202353650U (en) | 2011-05-25 | 2011-05-25 | Device for identifying information of call subscriber by automatic call forwarding |
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| Country | Link |
|---|---|
| CN (1) | CN202353650U (en) |
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| WO2016154876A1 (en) * | 2015-03-31 | 2016-10-06 | 华为技术有限公司 | Method and apparatus for acquiring customer contact information |
| CN106992957A (en) * | 2016-01-21 | 2017-07-28 | 阿里巴巴集团控股有限公司 | Internet phone-calling is forwarded to the method and device of mobile communication terminal |
-
2011
- 2011-05-25 CN CN2011201690824U patent/CN202353650U/en not_active Expired - Fee Related
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| WO2016154876A1 (en) * | 2015-03-31 | 2016-10-06 | 华为技术有限公司 | Method and apparatus for acquiring customer contact information |
| CN106992957A (en) * | 2016-01-21 | 2017-07-28 | 阿里巴巴集团控股有限公司 | Internet phone-calling is forwarded to the method and device of mobile communication terminal |
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Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| C14 | Grant of patent or utility model | ||
| GR01 | Patent grant | ||
| CF01 | Termination of patent right due to non-payment of annual fee | ||
| CF01 | Termination of patent right due to non-payment of annual fee |
Granted publication date: 20120725 Termination date: 20160525 |