CN201773491U - Taxi internet real-time calling and waiting monitor - Google Patents
Taxi internet real-time calling and waiting monitor Download PDFInfo
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- CN201773491U CN201773491U CN2010201217906U CN201020121790U CN201773491U CN 201773491 U CN201773491 U CN 201773491U CN 2010201217906 U CN2010201217906 U CN 2010201217906U CN 201020121790 U CN201020121790 U CN 201020121790U CN 201773491 U CN201773491 U CN 201773491U
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Abstract
The utility model discloses a taxi internet real-time calling and waiting monitor, which comprises a calling service center (1), a client mobile phone (2), a mobile phone base station positioning device (3), a vehicle-mounted GPS positioning device (4) and a vehicle-mounted terminal (5), the client mobile phone is in communication connection with the calling service center, position information of a base station of the client mobile phone is inputted to the calling service center via the mobile phone base station positioning device, taxi position information is inputted to the calling service center via the vehicle-mounted GPS positioning device, and the vehicle-mounted terminal is in communication connection with the calling service center. The taxi internet real-time calling and waiting monitor realizes interactive whole-internet inquiring and monitoring for taxi calling and bus waiting, thereby creating credit between a driver of a taxi and a cab runner, and increasing calling success rate.
Description
Technical field
The utility model relates to a kind of taxi service of calling by cable and bus supervising device of waiting of being used for.
Background technology
At present, taxi is called by cable in each big and medium-sized cities increased popularity.By phone, when the client dialed the about car phone in dispatching center, the empty wagons that network system software can be sought in the zone was automatically sent.The details of shunting reach vehicle-mounted display terminal with voice or Chinese character information, have improved yardman's the efficient of buying car in installments greatly, have shortened the time of the about car of phone, have removed the outdoor hardship of exposing to the weather of waiting for bus from.Simultaneously, also reduce deadhead kilometres, the no-load ratio (thereby saving oil consumption) of taxi, increased driver's income, also alleviated the traffic pressure of urban road to a certain extent.Timer reservation also can be provided, send a car, function such as guest's answer, tracking.Taxi is called by cable and has not only been made things convenient for the client but also improve the service enthusiasm and the degree of recognition of taxi company (driver), impels and calls professional popularizing more with efficient by cable, forms an eucyclic state.The operating process that taxi is called by cable is as follows:
1, the user dials and calls service number by cable, and queue machine is play and greeted and the service prompts sound, carries out service type and judges that the seat is distributed.When all service seats were busy, the prompting user waits or on-hook is dialled again.(call center)
2, the yardman connects phone, and digital recording system starts simultaneously.(call center)
3, the yardman writes down about car people information (name, about car time, place, destination etc.).System can differentiate whether frequent customer of about car people automatically, and in time consults this about car people information.(call center)
4, according to scheduling rule, generate schedule information automatically, mail to designated terminal and be that the center is upgraded with about car place at the current software of attending a banquet.
5, after taxi is received passenger traffic information,, press and reply button if single professional interested in certain.If the no response system sends schedule information till receiving the vehicle response message from other vehicles of trend.
6, the response message of Chu Zuing sends it back dispatching desk, and the yardman sends to this with detailed business information and constraint condition and replys hackney vehicle, and sends about car people phone and send to the terminal ride, dials about car people phone when receiving task vehicle arrival assigned address.
7, replying about car people simultaneously should single professional schedule information.
8, receiving about car people when this vehicle presses the fee register switch and promptly represents vehicle scheduling success.
9, the monitor monitors the state of hackney vehicle operation in real time.
10, monitor position can be monitored and chips in all communication process, and the yardman also can transfer knotty problem to monitor position.
11, service inquiry or phone call for appeal are delivered to and are complained the inquiry seat, after the connection, for the client answers variety of issue, collect various suggestions and suggestion, thereby further improve service quality.
Divide to send scheduling three times in realization, near the empty wagons of searching earlier in the scheduling three kilometers of the waiting points sends the chauffeur instruction, and the driver races to be the first to answer a question the back waiting point and cab runner's relevant information are issued the driver.If nobody replys the car within three kilometers, promptly send the unloaded vehicle within 5 kilometers, merit that is that all right sends 10 kilometers vehicle.Complete flow process is the longest to be 2 minutes, and the client is notified in record and prompting when crying less than car when busy in 2 minutes.
But this system problem in actual applications is many.The taxi driver who has once blamed for and had installed after the GPS, can only connect several single businesses in 1 year by calling by cable.Taxi call function by cable since the city with car custom and sincere mechanism problem, much cities are not effectively used.Because whether the successful utilization of taxi dispatching supervisory system, key is to call by cable, and the success or not of calling by cable is directly relevant with the sincerity in a city.
According to investigations, more than 30 provincial capital in the whole nation, except last overseas, it is unsuccessful that the call system in other cities is all done, and why is this? reason just is to use the car habit problem.If there is the custom of calling by cable with car in a city, the taxi call system uses smooth and easy so, if not having this is accustomed to car, just need responsible departments of the government, call by cable and serve the operator and superiority and the convenience of calling by cable conducted vigorous propaganda by taxi company, and cultivate the driver gradually and the civic sincerity is called by cable, sincerity is called by cable and is not passenger or driver that can be dealt with problems once the side is sincere.For the passenger, after about car success, if there are other empty wagons to come when waiting for bus, the passenger leaves away for convenience by bus, and this moment, the passenger just lost sincerity.For the driver, use car if in the way of executing the task, there are other passengers to wave, if the driver in order saving trouble, not to go to connect and to want the car client and carry the passenger that waves, the driver has just lost sincerity so.So both sides will defend tenaciously sincere principle, call system could effectively use, otherwise that calls main flow by cable use the car mode, also gives to hire out enterprise and be with and do not breed a little.The problem that solution is called by cable should constantly guide citizen or passenger, improves the service quality of oneself, makes the passenger very convenient when about car, and the time of waiting for bus after car approximately will lack, and the driver will accomplish sincerity, could constantly cultivate being accustomed to car of passenger like this.If allow the passenger walk the chalks merely, and the driver breaks one's promise when executing the task, that injury be not only passenger's emotion, driver's interests especially.。
The utility model content
It is a kind of by modern communication network and client device (terminal devices such as the mobile phone that can surf the Net and computer) that the purpose of this utility model is to provide, to the taxi network real-time call and waiting car supervising device that taxi is called by cable and bus is waited and carried out interactively full-range network inquiry, monitors.
For solving the problems of the technologies described above, the technical solution adopted in the utility model is: taxi network real-time call and waiting car supervising device, comprise and call service centre by cable, client's mobile phone, the cellular base station locating device, the vehicle GPS locating device, car-mounted terminal, described client's mobile phone with call service centre by cable and communicate to connect, described cellular base station locating device inputs to the positional information of base station, client's mobile phone place and calls service centre by cable, described vehicle GPS locating device inputs to the positional information of taxi and calls service centre by cable, described car-mounted terminal with call service centre by cable and communicate to connect, described client's mobile phone will about car requirement information inputs to calls service centre by cable, call service centre by cable passenger traffic information is inputed to car-mounted terminal, car-mounted terminal will be responded information and be inputed to and call service centre by cable, call WAP PUSH note that service centre sends the related data that includes the taxi of responding and real time position content by cable to client's mobile phone.
The described service centre that calls by cable is connected with client's cellphone information storehouse.
Owing to adopted above-mentioned structure, the utlity model has following beneficial effect:
1,, can read about car people's positional information simply, directly, efficiently, to make things convenient for typing client position information by the cellular base station locating device;
2, by client's cellphone information storehouse, can directly set up client's credit file, the client is discerned;
3, set up the sincerity of about car people and taxi company, because the every act and every move of taxi, about car people can (this WAP page be the webpage that free restriction and the about car people's of locking mobile phone just can be seen by client's mobile phone WAP, when surpassing certain time interval or using others' mobile phone just can't monitor this taxi again) inquire in real time, about car people is not afraid of taxi and does not come.Also need not stand in the road limit and wait for for a long time, even can preengage the taxi service (containing reminding service) of fixed time, because he can see the position of automobile in real time by the webpage of mobile phone, as long as it is all no problem to go out the doorway again in front of automobile is come;
Whether also can by monitor about car people have sign in to WAP or webpage, whether inquire about about car people has the arrival of paying close attention to or being careful this taxi if 4, calling service centre by cable.And other information (speed of taxi, direction) such as satisfied information, interim cancellation reservation also can be real-time transmitted to backstage or client by WAP site;
5 and by native system, about car people in addition can be not by dialing the telephone number of calling service company by cable, the flow process of calling automobile by cable just can be finished in the direct mobile phone website that signs in to this service centre by mobile phone;
6, make things convenient for service provider that a whole set of customer service is provided, as the full-range service of ordering air ticket, ordering the hotel, order that car is picked etc.
7, use WAP PUSH note, solved the difficulty of user's operating handset online fully, the user need not open mobile phone browser, need not input network address, need not input account number, need not input password; Only need simple click or use note just can be directly connected on the corresponding monitoring page.Need not import any content, effectively simple.
8, meet fully " wireless city "-modern society to time, traffic, energy-conservation, efficient, many-sided requirement such as can monitor, and mobile operator is expanded business developments such as its advertisement, service, communication, network great help is arranged; All design detailss all center on and have embodied mobile communication company's market interests, because the employed correlation technique of this system all is relevant with mobile communications operator's service, the GPRS data transmission of Call center, call center, telephone relation (chauffeur), cellular base station location, note WAPPUSH, taxi, user are by GPRS/3G browsing the WAP page
9, Location based service, it is the business that commmunication company promoted mainly in the 3G epoch, and the design proposal of this project, use cleverly, digested the type of service of all mobile communication companies, important component part as the service of " wireless city " people's livelihood, comprise the online life information service platform that commmunication company provides for numerous clients, the mobile communication telephone service, WAP PUSH short message service, the service of GPRS/3G data network, Location based service ... but also can be by the car-mounted terminal that is installed on the taxi, the LED advertisement screen is promoted its service of moving or is carried out the advertisement agency.
In sum, the utility model is by modernized wireless communication networks and client device (mobile phone that can surf the Net and computer), taxi called by cable carry out the inquiry of interactively full-range network, monitoring, thereby set up taxi and call sincerity between the hirer by cable, improve and call success ratio by cable.
Description of drawings
Below in conjunction with accompanying drawing embodiment of the present utility model is described in further detail.
Fig. 1 is the framed structure synoptic diagram of taxi network real-time call and waiting car supervising device.
Embodiment
As shown in Figure 1, taxi network real-time call and waiting car supervising device described in the utility model comprises and calls service centre 1, client's mobile phone 2, cellular base station locating device 3, vehicle GPS locating device 4, car-mounted terminal 5 by cable.Described client's mobile phone 2 with call service centre 1 by cable and communicate to connect, described cellular base station locating device 3 inputs to the positional information of base station, client's mobile phone 2 place and calls service centre 1 by cable, described vehicle GPS locating device 4 inputs to the positional information of taxi and calls service centre 1 by cable, described car-mounted terminal 5 with call service centre 1 by cable and communicate to connect, the described service centre 1 that calls by cable is connected with client's cellphone information storehouse 6.Described client's mobile phone 2 will about car requirement information inputs to calls service centre 1 by cable, call service centre 1 by cable passenger traffic information is inputed to car-mounted terminal 5, car-mounted terminal 5 will be responded information and be inputed to and call service centre 1 by cable, call WAP PUSH note that service centre 1 sends the related data that includes the taxi of responding and real time position content by cable to client's mobile phone 2.
The concrete workflow of the utility model is as follows:
1, the user dials the service number of calling by cable of calling service centre 1 by cable by client's mobile phone 2, calls the service centre 1 cellular base station locating device 3 by commmunication company by cable tentatively to place, client's mobile phone 2 position, positions and searches.Can simplify the trouble of reporting of user current location information like this.
2, the yardman who calls service centre 1 by cable write down about car people information (name, about car time, place, destination etc., or by client's cellphone information storehouse automatically inquiry obtain).Call service centre 1 by cable and can differentiate about car people whether frequent customer or blacklist automatically, and in time consult this about car people information;
3, call service centre 1 by cable according to scheduling rule, select nearest, only vehicle, generate passenger train control information automatically, call service centre 1 by cable and passenger traffic information is mail to the car-mounted terminal 5 of specifying taxi;
4, after the car-mounted terminal 5 of taxi is received passenger traffic information,, press and reply button if single professional interested in certain.If no response is called service centre 1 by cable and is sent schedule information till receiving the vehicle response message from the car-mounted terminal 5 of other vehicles of trend;
5, the response message of taxi sends it back and calls service centre 1 by cable, call service centre 1 by cable detailed business information and constraint condition are sent to this car-mounted terminal of replying hackney vehicle 5, and send about car people phone and send to car-mounted terminal 5, conveniently receive task vehicle arrival assigned address and dial about car people phone;
6, call service centre 1 by cable and reply the professional schedule information of client's mobile phone 2 these lists simultaneously.At this moment call 1 pair of client's mobile phone of service centre 2 by cable and send a WAP PUSH note, the user is as long as click or open this note on mobile phone, just can be connected to automatically on the WAP site, by this WAP site, the user can be real-time see that on mobile phone or computer this should make an appointment with and taxi and the place, position thereof come, comprise a series of data such as the present position of this taxi (moving in real time), license plate number, driver link phone, vehicle color, motor corporation's title.About car people also can directly issue an order to the driver on mobile phone or computer by this WAP site, orders car business etc. as cancellation;
7, vehicle GPS locating device 4 in real time the monitoring taxis the position and with information it is sent to and calls service centre 1 by cable, when electro vehicle calling is about to arrive the client location of subscribing, (300 meters or 1-2 minute approximately in advance) are called service centre 1 by cable and are sent the mobile phone of reminding short message to the user automatically.
8, receiving about car people when this vehicle presses the fee register switch and promptly represents vehicle scheduling success.
In a word; though the utility model has exemplified above-mentioned preferred implementation; but should illustrate; though those skilled in the art can carry out various variations and remodeling; unless such variation and remodeling have departed from scope of the present utility model, otherwise all should be included in the protection domain of the present utility model.
Claims (2)
1. taxi network real-time call and waiting car supervising device, it is characterized in that: comprise and call service centre (1) by cable, client's mobile phone (2), cellular base station locating device (3), vehicle GPS locating device (4), car-mounted terminal (5), described client's mobile phone (2) with call service centre (1) by cable and communicate to connect, described cellular base station locating device (3) inputs to the positional information of client's mobile phone (2) base station, place and calls service centre (1) by cable, described vehicle GPS locating device (4) inputs to the positional information of taxi and calls service centre (1) by cable, described car-mounted terminal (5) with call service centre (1) by cable and communicate to connect, described client's mobile phone (2) will about car requirement information inputs to calls service centre (1) by cable, call service centre (1) by cable passenger traffic information is inputed to car-mounted terminal (5), car-mounted terminal (5) will be responded information and be inputed to and call service centre (1) by cable, call WAP PUSH note that service centre (1) sends the related data that includes the taxi of responding and real time position content by cable to client's mobile phone (2).
2. according to the described taxi network real-time of claim 1 call and waiting car supervising device, it is characterized in that: the described service centre (1) that calls by cable is connected with client's cellphone information storehouse (6).
Priority Applications (1)
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CN2010201217906U CN201773491U (en) | 2010-02-12 | 2010-02-12 | Taxi internet real-time calling and waiting monitor |
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CN2010201217906U CN201773491U (en) | 2010-02-12 | 2010-02-12 | Taxi internet real-time calling and waiting monitor |
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Cited By (7)
Publication number | Priority date | Publication date | Assignee | Title |
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CN102340738A (en) * | 2011-09-13 | 2012-02-01 | 刘金保 | Point-to-point taxi taking platform based on intelligent mobile phone |
CN102521971A (en) * | 2011-12-22 | 2012-06-27 | 深圳市赛格导航科技股份有限公司 | Method for calling taxis in one-key manner |
CN102800196A (en) * | 2012-08-27 | 2012-11-28 | 上海亿径智能科技有限公司 | Taxi dispatching system and method thereof |
CN102868735A (en) * | 2012-08-31 | 2013-01-09 | 厦门雅迅网络股份有限公司 | Implementation method for emergency rescue progress query |
CN103000024A (en) * | 2012-07-26 | 2013-03-27 | 苏州大通多宝软件技术有限公司 | Taxi reservation calling method and taxi reservation calling system |
CN103959355A (en) * | 2011-09-06 | 2014-07-30 | 米熙宝私人有限公司 | A system and a method for locating one or more peers |
CN110493299A (en) * | 2018-05-15 | 2019-11-22 | 联华电信股份有限公司 | Communication system and its method |
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2010
- 2010-02-12 CN CN2010201217906U patent/CN201773491U/en not_active Expired - Fee Related
Cited By (8)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
CN103959355A (en) * | 2011-09-06 | 2014-07-30 | 米熙宝私人有限公司 | A system and a method for locating one or more peers |
CN102340738A (en) * | 2011-09-13 | 2012-02-01 | 刘金保 | Point-to-point taxi taking platform based on intelligent mobile phone |
CN102521971A (en) * | 2011-12-22 | 2012-06-27 | 深圳市赛格导航科技股份有限公司 | Method for calling taxis in one-key manner |
CN103000024A (en) * | 2012-07-26 | 2013-03-27 | 苏州大通多宝软件技术有限公司 | Taxi reservation calling method and taxi reservation calling system |
CN102800196A (en) * | 2012-08-27 | 2012-11-28 | 上海亿径智能科技有限公司 | Taxi dispatching system and method thereof |
CN102868735A (en) * | 2012-08-31 | 2013-01-09 | 厦门雅迅网络股份有限公司 | Implementation method for emergency rescue progress query |
CN102868735B (en) * | 2012-08-31 | 2017-10-17 | 厦门雅迅网络股份有限公司 | A kind of implementation method for emergency relief progress queries |
CN110493299A (en) * | 2018-05-15 | 2019-11-22 | 联华电信股份有限公司 | Communication system and its method |
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Legal Events
Date | Code | Title | Description |
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C14 | Grant of patent or utility model | ||
GR01 | Patent grant | ||
C17 | Cessation of patent right | ||
CF01 | Termination of patent right due to non-payment of annual fee |
Granted publication date: 20110323 Termination date: 20120212 |