CN201584021U - Bank teller service evaluating device - Google Patents
Bank teller service evaluating device Download PDFInfo
- Publication number
- CN201584021U CN201584021U CN2009201923437U CN200920192343U CN201584021U CN 201584021 U CN201584021 U CN 201584021U CN 2009201923437 U CN2009201923437 U CN 2009201923437U CN 200920192343 U CN200920192343 U CN 200920192343U CN 201584021 U CN201584021 U CN 201584021U
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- electronic control
- evaluating device
- bank teller
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Abstract
The utility model discloses a bank teller service evaluating device which comprises a press key circuit, a display apparatus, an electronic control unit and corresponding interfaces and circuits. The bank teller service evaluating device is characterized by also comprising a camera, a voice device and a storage apparatus, wherein the camera, the voice device and the storage apparatus are respectively connected with the electronic control unit. The bank teller service evaluating device is additionally provided with sound recording, video recording and storing functions, when customers make evaluation, the previously-collected information can be automatically transmitted to a monitoring center and stored so as to provide necessary evidence in later checking or when the customers dispute with bank tellers.
Description
Technical field
The utility model relates to the bank monitoring system, particularly a kind of bank cashier service evaluation device.
Background technology
At present, all there has been more complete supervisory system in a lot of banks, can catch the video monitoring image of every nook and cranny, but people's face is absorbed all unclarities, so when disputing, just can not provide clearly video and live recording.
Bank cashier service evaluation device is that banking system is used to collect the device of client to teller's service quality evaluation.Its basic structure comprises key circuit, voice device, main electronic control unit and communication interface.Voice device is used for exchanging of client and teller, and key circuit can be according to client's operation, cooperates main electronic control unit to finish service evaluation to the teller, carries out data transmission by communication interface and Surveillance center.The bank cashier service evaluation generally all is arranged on the position nearest apart from client, is convenient to client operating and control.The bank cashier service evaluation device of prior art is estimated unsatisfied situation for client to the teller and often can not be provided some evidences, such as live recording, video or the like, has just caused some unnecessary misunderstandings sometimes.
Summary of the invention
The purpose of this utility model is to be to provide a kind of bank cashier service evaluation device that contains monitoring and recording.
The technical solution adopted in the utility model is:
Bank cashier service evaluation device, comprise key circuit, display device, electronic control unit and corresponding interface and circuit, it is characterized in that also comprising camera, voice device and storage facilities, described camera, voice device and storage facilities link to each other with electronic control unit respectively.
As the further setting to technique scheme, voice device comprises microphone, and this microphone is connected with audio interface.
Storage facilities is the hard disk storage facilities.
The beneficial effects of the utility model are:
1, evaluator has also been set up recording and recording function, and necessary evidence is provided when disagreeing for later inspection or client.
2, evaluator also has hold function, and when client makes when estimating, the information of gathering before the transmission is to Surveillance center and preserve automatically.
Description of drawings:
Fig. 1 is a structural representation of the present utility model.
Embodiment
This routine bank cashier service evaluation device structure as shown in Figure 1, bank cashier service evaluation device, comprise key circuit, display screen, electronic control unit (cpu), and corresponding interface and circuit, also comprise camera, voice device and storage facilities, described camera, voice device and storage facilities link to each other with electronic control unit respectively.
Key circuit has three keys, and representative " satisfaction " respectively, " being satisfied in the main " and " being unsatisfied with " are as the evaluation to teller's service quality.When client made evaluation to the teller, key circuit was by keystroke interface, before the information transmission of being gathered to Surveillance center, and in database, carry out the automatic numbering preservation.This illustrative phrase mixer comprises a loudspeaker, a microphone that is connected with audio interface and the speech processing circuit that is connected with main electronic control unit, be used for the interchange between client and the teller, microphone is arranged in the speaker hole on display screen next door, and the voice gathered are connected to Surveillance center through audio interface, preserve as monitor data.Storage facilities can adopt the hard disk storage facilities.
Display device adopts 8 inches LCDs, perhaps also can adopt the light emitting diode digital display screen, and the light emitting diode digital display screen has brightness height, characteristics that cost is low.This routine camera adopts the pin camera, and camera is installed in the bellmouth orifice of display screen among Fig. 1, can improve the sharpness of images acquired by the angle of adjusting camera.The video interface of the image of camera collection by connecting is transferred to the ingredient of Surveillance center as monitor data.
The utility model utilizes the service evaluation device from the near characteristics of client dexterously, microphone and camera is arranged in the speaker hole, and data are saved in the storage facilities in the Surveillance center, can avoid some unreasonable and unnecessary disputes.
Claims (4)
1. teller's service evaluation device, comprise key circuit, display device, electronic control unit and corresponding interface and circuit, it is characterized in that also comprising camera, voice device and storage facilities, described camera, voice device and storage facilities link to each other with electronic control unit respectively.
2. according to the described bank cashier service evaluation of claim 1 device, it is characterized in that described voice device comprises microphone, this microphone is connected with audio interface.
3. according to the described bank cashier service evaluation of claim 1 device, it is characterized in that described storage facilities is the hard disk storage facilities.
4. according to the described bank cashier service evaluation of claim 1 device, it is characterized in that described display device is 8 inches LCDs.
Priority Applications (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN2009201923437U CN201584021U (en) | 2009-08-24 | 2009-08-24 | Bank teller service evaluating device |
Applications Claiming Priority (1)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN2009201923437U CN201584021U (en) | 2009-08-24 | 2009-08-24 | Bank teller service evaluating device |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN201584021U true CN201584021U (en) | 2010-09-15 |
Family
ID=42726029
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN2009201923437U Expired - Fee Related CN201584021U (en) | 2009-08-24 | 2009-08-24 | Bank teller service evaluating device |
Country Status (1)
| Country | Link |
|---|---|
| CN (1) | CN201584021U (en) |
Cited By (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102289728A (en) * | 2011-06-27 | 2011-12-21 | 西安辉炜信息科技有限公司 | Service evaluating device |
| CN104464072A (en) * | 2014-12-25 | 2015-03-25 | 浪潮软件集团有限公司 | Integrated tax service hall monitoring and collecting method |
| CN106878649A (en) * | 2017-04-20 | 2017-06-20 | 李继宁 | A kind of double record video and audio recorders for supporting to evaluate and system |
| CN112055073A (en) * | 2020-09-01 | 2020-12-08 | 四川恒升信达科技有限公司 | Service evaluation system, readable storage medium and method |
-
2009
- 2009-08-24 CN CN2009201923437U patent/CN201584021U/en not_active Expired - Fee Related
Cited By (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN102289728A (en) * | 2011-06-27 | 2011-12-21 | 西安辉炜信息科技有限公司 | Service evaluating device |
| CN104464072A (en) * | 2014-12-25 | 2015-03-25 | 浪潮软件集团有限公司 | Integrated tax service hall monitoring and collecting method |
| CN106878649A (en) * | 2017-04-20 | 2017-06-20 | 李继宁 | A kind of double record video and audio recorders for supporting to evaluate and system |
| CN112055073A (en) * | 2020-09-01 | 2020-12-08 | 四川恒升信达科技有限公司 | Service evaluation system, readable storage medium and method |
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Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| C14 | Grant of patent or utility model | ||
| GR01 | Patent grant | ||
| C17 | Cessation of patent right | ||
| CF01 | Termination of patent right due to non-payment of annual fee |
Granted publication date: 20100915 Termination date: 20110824 |