CN1960345B - Method and system for creating multi-accounting number users in instant communicating system - Google Patents
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- CN1960345B CN1960345B CN2006101410259A CN200610141025A CN1960345B CN 1960345 B CN1960345 B CN 1960345B CN 2006101410259 A CN2006101410259 A CN 2006101410259A CN 200610141025 A CN200610141025 A CN 200610141025A CN 1960345 B CN1960345 B CN 1960345B
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Abstract
The invention is used to solve the issue that is the other accounts cannot be correlated with the original account, and the other users need to click the button of other account to correlate the other accounts with the original account. It comprises: according to main account of the instant communication users, the server creates sub-accounts and correlates the sub-accounts with the main account; the sub-account at least shares a part of resource of main account; the said server sends the message about the result of building the sub-accounts to the instant communication user.
Description
Technical field
The present invention relates to networking technology area, relate in particular to the method and system of in instantaneous communication system, creating multi-accounting number users.
Background technology
In instant messaging, the user needs to chat with a fairly large number of other user simultaneously sometimes, if described user only by an instant messaging number of the account and described other user's chat, the problem that described user can't in time reply described other user messages then occurs possibly.For example, the seller of online shopping mall by instantaneous communication system to buyer's service of providing advice, when busy, need deal with tens even more buyer's consulting every day simultaneously, but, because the shop that the seller has is only corresponding to an instant messaging number of the account, so the seller is difficult to provide counseling services timely to all buyers that seek advice from by this number of the account.
In order to address the above problem, the seller generally registers a plurality of instant messaging numbers of the account, and puts other number of the account of oneself in the buyer's guide on its shop, and the buyer selects a number of the account to seek advice to the seller from these numbers of the account, shunts seller's reception amount with this.
But, owing to being independent of the shop number of the account, other number of the account of seller registration creates, therefore this other number of the account can't be done related with the shop number of the account, have only when the buyer sees the shop and introduce or buyer's guide, click the button that the seller places, could pass through this other number of the account and seller contact corresponding to other number of the account.In addition, the seller needs basic web page editing technical ability (as using HTML) could place the button corresponding to other number of the account in its shop, and this computer skill for the seller has certain threshold.
Summary of the invention
The invention provides a kind of method and system of in instantaneous communication system, creating multi-accounting number users, can't be related in order to other number of the account that solves user's registration in the prior art with original number of the account, other users need the active click corresponding to the button of described other number of the account could with the problem of described customer contact; Further solve the user needs basic web page editing technical ability when the instant messaging inlet is placed button corresponding to described other number of the account problem.
The invention provides following technical scheme:
A kind of method of in instantaneous communication system, creating multi-accounting number users, the method comprising the steps of:
Server is created sub-number of the account according to the number of the account request to create of instant communication users, perhaps creates this sub-number of the account for instant communication users automatically, and should sub-number of the account related with primary account number, and this sub-number of the account is shared the part resource of described primary account number at least; And
Described server sends the results messages of creating sub-number of the account to described instant communication users, and wherein, after described instant communication users was operated the part resource of any one number of the account in sub-number of the account and the primary account number, described server was reflected to other numbers of the account with operating result.
According to said method:
When described server was created described sub-number of the account according to the request of described instant communication users, whether the relevant information of the sub-number of the account of first verification instant communication users input was legal, if then continue subsequent treatment; Otherwise the prompting instant communication users re-enters the relevant information of described sub-number of the account or finishes the creation operation of this second son number of the account.
If described server is created described sub-number of the account failure, then notify described instant communication users to re-enter the relevant information of described sub-number of the account or finish the creation operation of this second son number of the account.
Described part resource comprises the buddy list data.
When described server was created sub-number of the account, whether the number of judging earlier sub-number of the account above predetermined value, if then finish the creation operation of this second son number of the account;
Otherwise, continue subsequent treatment.
A kind of many numbers of the account method for communicating of in instantaneous communication system, using, the method comprising the steps of:
First instant communication users is initiated communication request according to the primary account number of second instant communication users, and wherein said second instant communication users has the sub-number of the account related with described primary account number, and this sub-number of the account is shared the part resource of described primary account number at least;
After server in the instantaneous communication system receives described communication request, from the primary account number of described second instant communication users and sub-number of the account, distribute a number of the account, and transmit described communication request to second instant communication users by the number of the account of distributing;
After second instant communication users receives described communication request, the number of the account and first instant communication users by described distribution communicate, wherein, after described second instant communication users was operated the part resource of any one number of the account in sub-number of the account and the primary account number, described server was reflected to other numbers of the account with operating result.
According to said method: described server is when distributing a number of the account, and priority allocation exchanged with described first instant communication users recently and was a number of the account of presence.
If all are non-presence with the number of the account that described first instant communication users exchanged, perhaps, the number of the account that did not exchange, the number of the account of a presence of then described server Random assignment with described first instant communication users.
If all numbers of the account are non-presence, then described server sends the deferred information of request communication to described primary account number.
Described first instant communication users adds the sub-number of the account of described second instant communication users in contacts list after, follow-up this sub-number of the account of pressing is when second instant communication users is initiated communication request, and described server is transmitted communication request by this sub-number of the account to second instant communication users.
A kind of instant communication server comprises:
Communication unit is used for communicating with external equipment;
Memory cell is used to store user's primary account number, the sub-number of the account related with this primary account number, and with the information of account relating;
Creating unit is used to create user's sub-number of the account, and is should sub-number of the account related with described primary account number, and this sub-number of the account is shared the part resource of described primary account number at least;
Allocation units are used for communicating for the user distributes a number of the account from this primary account number and sub-number of the account receiving when having the user's communications request of primary account number and sub-number of the account; Wherein, after described user operated the part resource of any one number of the account in sub-number of the account and the primary account number, described server was reflected to other numbers of the account with operating result.
A kind of instantaneous communication system comprises:
A plurality of client devices are used for the user and are using primary account number login back to initiate communication request and carry out instant messaging with the targeted customer to the targeted customer; Server is used to create user's sub-number of the account, and is should sub-number of the account related with described primary account number, and this sub-number of the account is shared the part resource of described primary account number at least; And after receiving the communication request that sends to targeted customer with primary account number and sub-number of the account, from described primary account number and sub-number of the account, distribute a number of the account, and transmit described communication request to the targeted customer by the number of the account of distributing, wherein, after described instant communication users was operated the part resource of any one number of the account in sub-number of the account and the primary account number, described server was reflected to other numbers of the account with operating result.
Wherein, described server comprises: communication unit is used for communicating with external equipment; Memory cell is used to store user's primary account number, the sub-number of the account related with this primary account number, and with the information of account relating; Creating unit is used to create user's sub-number of the account, and is should sub-number of the account related with described primary account number, and this sub-number of the account is shared the part resource of described primary account number at least; Allocation units are used for communicating for the user distributes a number of the account from this primary account number and sub-number of the account receiving when having the user's communications request of primary account number and sub-number of the account.After described client device was operated the part resource of any one number of the account in sub-number of the account and the primary account number, described server was reflected to other numbers of the account with operating result.
Described server is when distributing a number of the account, and priority allocation exchanged with described client device recently, and was a number of the account of presence.
Beneficial effect of the present invention is as follows:
1, among the present invention, instant communication users is created sub-number of the account by primary account number, and the sub-number of the account that will create is associated with primary account number, makes described sub-number of the account be subordinated to described primary account number.
2, the sub-number of the account of instant communication users establishment and primary account number resource part are shared, and the buddy list data of all numbers of the account are in full accord, make instant communication users use arbitrary number of the account all can communicate with other users like this.
3, other users are when multi-accounting number users is initiated counsel requests, system distributes the sub-number of the account of described multi-accounting number users and a number of the account in the primary account number automatically, described multi-accounting number users is communicated by number of the account and described other users of distributing, need not the user and enter the mouth, also need not described other users and manually select a number of the account of described multi-accounting number users to communicate in the communication that the instant messaging inlet manually is provided with other number of the account.
Description of drawings
Figure 1A is the structural representation of communication system in the embodiment of the invention;
Figure 1B is the structural representation of instant communication server in the embodiment of the invention;
Fig. 2 A is a flow chart of creating member's number of the account in the embodiment of the invention according to seller's request;
Fig. 2 B is the flow chart that instant communication server is initiatively created member's number of the account in the embodiment of the invention;
Fig. 3 is the flow chart of sharing between shop number of the account and member's number of the account in the embodiment of the invention the operation of buddy list data;
The flow chart that Fig. 4 seeks advice to the seller's number of the account that is not added as a friend for buyer in the embodiment of the invention;
The handling process that Fig. 5 seeks advice to the seller's number of the account that has been added as a friend for buyer in the embodiment of the invention.
Embodiment
For other number of the account of solving the registration of user in the prior art and original number of the account can't be related etc. problem, the present invention sets up multi-accounting number users in instantaneous communication system, the sub-number of the account of described multi-accounting number users is related with primary account number, and the part resource of shared described primary account number.Creating the member's number of the account that is associated with the shop number of the account with the seller of online shopping mall below is that example describes, and described shop number of the account is as primary account number, and described member's number of the account is as sub-number of the account.
The number of the account that described shop number of the account produces when the shop is registered in the store on the net for the seller, the corresponding shop number of the account in shop, the seller has shop, issue commodity and concludes the business in the store on the net by this shop number of the account.Described member's number of the account is the one or more attached number of the account of described shop number of the account, can not login online shopping mall, can not carry out any operation of online shopping mall, only can use in JICQ, assists the shop number of the account that client's consulting is served timely.Described shop number of the account and member's number of the account are also shared the buddy list data.
Consult shown in Figure 1A, the communication system in the present embodiment comprises: client device 100, client device 103, instant communication server 101, web page server 102; The user creates one or more member's numbers of the account corresponding to the shop number of the account by client device 100 or client device 103 to instant communication server 101 requests, and initiates communication request and communicate by letter with the targeted customer to the targeted customer; Described instant communication server 101, be used for according to member's number of the account request to create establishment of user and member's number of the account of shop account relating, and this member's number of the account is shared the part resource of described shop number of the account, as the buddy list data, and to web page server 102 distribution described shop number of the account or member's numbers of the account; Described web page server 102 notifies the user by the signal communication of being in debt according to shop number of the account or member's number of the account that instant communication server 101 distributes.
Consult shown in Figure 1B, the instant communication server 101 in the present embodiment comprises communication unit 1010, memory cell 1011, creating unit 1012, allocation units 1013; Described communication unit 1010 is used for communicating with external equipment; Described memory cell 1011 is used to store user's shop number of the account, with member's number of the account of this shop account relating, and with the information of account relating; Described creating unit 1012 is used for according to user's request establishment and member's number of the account of shop account relating, and wherein this member's number of the account is shared the part resource of described shop number of the account at least; Described allocation units 1013 are used for communicating for the user distributes a number of the account from this shop number of the account and member's number of the account receiving when having the communication request of shop number of the account and member's number of the account.
Consult shown in Fig. 2 A, the handling process of creating described member's number of the account according to seller's request is as follows:
Step 200, seller login with the shop number of the account to the instant communication server request by client device 100, and described instant communication server returns login success response message to client device 100.
Step 201, seller further create the operation pages of member's number of the account to the instant communication server acquisition request after logining successfully by client device 100, described instant communication server returns described operation pages to client device 100.
Step 202, seller fill in the relevant information of the member's number of the account that will create in described operation pages by client device 100.
Step 203, described client device 100 send to instant communication server with this information after the relevant information of determining described member's number of the account that the seller fills in is legal.
Step 204, described instant communication server add the information that receives in the server end database to, and return the successful interpolation message of described member's number of the account to described client device 100.
Step 205, described client device 100 refresh local member's number of the account tabulation after receiving the successful interpolation message of described member's number of the account, member's number of the account of newly creating is presented in the tabulation.
In step 203, if the relevant information of seller's described member's number of the account of filling in is illegal, then client device 100 prompting sellers import illegally, allow the seller fill in the relevant information of the member's number of the account that will create again in described operation pages; Perhaps, finish the creation operation of this member's number of the account.Described input is illegal can point out by status bar, uses different colors to show according to different promptings.The legal condition of the relevant information of described member's number of the account can be stipulated by system, as stipulate that the shop number of the account can only increase by 5 member's numbers of the account, in the case, when described instant communication server 101 is created member's number of the account, whether the number that needs to judge earlier member's number of the account surpasses 5 of predetermined values, if then finish the creation operation of this member's number of the account; Otherwise, continue subsequent treatment.And for example, can stipulate that also the title of member's number of the account must not repeat, the full name of member's number of the account is limited within 20 characters, can only occur a colon in the full name, and the password box of member's number of the account is 16 character lengths, and password can not be sky, the password unanimity of twice input etc.
In step 204, if described instant communication server was failed when adding information, then point out the seller to add failure, the relevant information of the member's number of the account that allows the seller import again will to create; Perhaps, finish the creation operation of this member's number of the account.
In flow process shown in Fig. 2 A, described instant communication server 101 is created described member's number of the account according to seller's request, here, can initiatively be that the seller creates described member's number of the account also by described instant communication server 101, need not the seller and send member's number of the account request to create to it.Consult shown in Fig. 2 B, the handling process that instant communication server 101 is initiatively created member's number of the account is as follows:
Step 2000, instant communication server are created member's number of the account for the seller, and this member's number of the account is associated with seller's shop number of the account.
Step 2001, described instant communication server add member's number of the account of creating in the server end database to, and return the successful interpolation message of described member's number of the account to client device 100.
Step 2002, described client device 100 refresh local member's number of the account tabulation after receiving the successful interpolation message of described member's number of the account, member's number of the account of newly creating is presented in the tabulation.
Described instant communication server 101 need be shared the buddy list data, so that each number of the account can both provide identical counseling services to the buyer between described shop number of the account and described member's number of the account after having created described member's number of the account.Described instant communication server is after having created described member's number of the account for the seller, member's number of the account that each establishment of buddy list data notification of the shop number of the account that this locality is preserved is finished, described member's number of the account refreshes local buddy list data, realizes and the buddy list data of shop number of the account shared.After any number of the account in described shop number of the account or the member's number of the account was operated local buddy list, all numbers of the account were all shared this operation, consulted shown in Figure 3ly, and its handling process is as follows:
Step 300, seller select a number of the account to carry out operations such as good friend's increase, deletion, modification from described shop number of the account and member's number of the account arbitrarily by client device 100, and described modification comprises puts into blacklist with the good friend.
Step 301, client device 100 are submitted to instant communication server with operation information.
Step 302, described instant communication server be according to the described operation information update service device client database that receives, and return the successful updating message of server end database to described client device 100.
Step 303, described client device 100 refresh the buddy list of all numbers of the account and upgrade local data base according to described successful updating message, make to share the buddy list data between described shop number of the account and member's number of the account.
In step 302, if described instant communication server is according to the operation failure of the operation information update service device client database of client device 100, then point out the reason of seller's operation failure, allow the seller that the buddy list data of shop number of the account or member's number of the account are operated again; Perhaps, finish this operation to the buddy list data.
Except sharing buddy list data and operation, can also share other resource between seller's described shop number of the account and member's number of the account, as the blacklist data etc. to this table data.
Preferable, the seller is after creating member's number of the account and upgrading its buddy list, and the allocation strategy that described instant communication server can be by being provided with number of the account is assigned to each number of the account (comprising shop number of the account and member's number of the account) with buyer's consulting.Described allocation strategy is: when receiving the buyer after seller's counsel requests, described instant communication server judges whether the buyer exchanged with certain number of the account of seller before this earlier, if have, then distribute the number of the account that exchanged with this buyer recently and be presence to buyer's service of providing advice, when all numbers of the account that exchanged with the buyer are non-presence, then the number of the account of other presences of Random assignment is to buyer's service of providing advice; If the buyer did not exchange with any number of the account of seller before this, then number of the account of Random assignment is to buyer's service of providing advice; If this moment, all numbers of the account of seller were non-presence, then the advisory message with the buyer is converted into deferred information to the shop number of the account, by aforementioned strategy described deferred information is assigned to each number of the account again after the shop number of the account is reached the standard grade.
Consult shown in Figure 4ly, the handling process that the buyer seeks advice to the seller's number of the account that is not added as a friend is as follows:
The page that step 400, buyer can be got in touch with the seller to the web page server request by client device 103, be placed with the button that to get in touch with the seller as described in the page, this button is provided with automatically by web page server, is associated with shop introduction or buyer's guide; Described web page server returns the described page according to the request of client device 103 to it.
Step 401, client device 103 are initiated counsel requests to the seller as button as described in clicking by the described page to web page server.
Step 402, described web page server are to the counsel requests of instant communication server initiation to the seller.
Step 403, described instant communication server are after receiving described counsel requests, the allocation strategy that use sets in advance distributes seller's a number of the account and the number of the account of being distributed to client device 100 requests, this number of the account can be the shop number of the account, also can be member's number of the account.
After step 404, described client device 100 receive the number of the account request of instant communication server, activate the dialog box of the seller client of this number of the account correspondence.
Step 405, described client device 100 return the number of the account of being asked to described instant communication server.
Step 406, described instant communication server send to web page server with the number of the account that receives.
The number of the account that step 407, described web page server basis receive activates the dialog box of buyer client, and the buyer seeks advice to the seller by this dialog box.
Flow process shown in Figure 4 is the situation that seller's number of the account is not added as a friend by the buyer, when seller's number of the account is added as a friend by the buyer, then the buyer can get in touch by seller's number of the account and the seller in its buddy list of direct click, has omitted the number of the account allocation flow of instant communication server.Consult shown in Figure 5ly, when seller's number of the account had been added as a friend by the buyer, the buyer was as follows to the handling process that the seller seeks advice from:
Step 500, buyer directly click seller's number of the account by client device 103 in its buddy list, activate the dialog box of the buyer client of this number of the account correspondence.
Step 501, described client device 103 are to the counsel requests of instant communication server initiation to described number of the account.
Step 502, described instant communication server are after receiving described counsel requests, to the counsel requests of client device 100 initiations to described number of the account.
After step 503, described client device 100 receive described counsel requests, activate the dialog box of the seller client of described number of the account correspondence, accept buyer's consulting.
From the foregoing description as can be known, among the present invention, instant communication users is created sub-number of the account by primary account number, and the sub-number of the account that will create is associated with primary account number, makes described sub-number of the account be subordinated to described primary account number; Further, sub-number of the account that instant communication users is created and primary account number resource part are shared, and the buddy list data of all numbers of the account are in full accord, make instant communication users use arbitrary number of the account all can communicate with other users like this; Further, other users are when multi-accounting number users is initiated counsel requests, system distributes the sub-number of the account of described multi-accounting number users and a number of the account in the primary account number automatically, described multi-accounting number users is communicated by number of the account and described other users of distributing, need not the user and enter the mouth, also need not described other users and manually select a number of the account of described multi-accounting number users to communicate in the communication that the instant messaging inlet manually is provided with other number of the account.
Obviously, those skilled in the art can carry out various changes and modification to the present invention and not break away from the spirit and scope of the present invention.Like this, if of the present invention these are revised and modification belongs within the scope of claim of the present invention and equivalent technologies thereof, then the present invention also is intended to comprise these changes and modification interior.
Claims (12)
1. method of creating multi-accounting number users in instantaneous communication system is characterized in that the method comprising the steps of:
Server is created sub-number of the account or is created this sub-number of the account for instant communication users automatically according to the number of the account request to create of instant communication users, and should sub-number of the account related with primary account number, and this sub-number of the account is shared the part resource of described primary account number at least; And
Described server sends the results messages of creating sub-number of the account to described instant communication users;
Wherein, after described instant communication users was operated the part resource of any one number of the account in sub-number of the account and the primary account number, described server was reflected to other numbers of the account with operating result.
2. the method for claim 1 is characterized in that, when described server was created described sub-number of the account according to the request of described instant communication users, whether the relevant information of the sub-number of the account of first verification instant communication users input was legal, if then continue subsequent treatment; Otherwise the prompting instant communication users re-enters the relevant information of described sub-number of the account or finishes the creation operation of this second son number of the account.
3. method as claimed in claim 2 is characterized in that, if described server is created described sub-number of the account failure, then notifies described instant communication users to re-enter the relevant information of described sub-number of the account or finishes the creation operation of this second son number of the account.
4. the method for claim 1 is characterized in that, described part resource comprises the buddy list data.
5. the method for claim 1 is characterized in that, when described server was created sub-number of the account, whether the number of judging earlier sub-number of the account above predetermined value, if then finish the creation operation of this second son number of the account; Otherwise, continue subsequent treatment.
6. one kind is used many numbers of the account method for communicating in instantaneous communication system, it is characterized in that the method comprising the steps of:
First instant communication users is initiated communication request according to the primary account number of second instant communication users, and wherein said second instant communication users has the sub-number of the account related with described primary account number, and this sub-number of the account is shared the part resource of described primary account number at least;
After server in the instantaneous communication system receives described communication request, from the primary account number of described second instant communication users and sub-number of the account, distribute a number of the account, and transmit described communication request to second instant communication users by the number of the account of distributing;
After second instant communication users receives described communication request, the number of the account and first instant communication users by described distribution communicate, wherein, after described second instant communication users was operated the part resource of any one number of the account in sub-number of the account and the primary account number, described server was reflected to other numbers of the account with operating result.
7. method as claimed in claim 6 is characterized in that, described server is when distributing a number of the account, and priority allocation exchanged with described first instant communication users recently and was a number of the account of presence.
8. method as claimed in claim 7, it is characterized in that, if all are non-presence with number of the account that described first instant communication users exchanged, perhaps, the number of the account that did not exchange with described first instant communication users, the number of the account of a presence of then described server Random assignment.
9. an instant communication server is characterized in that, comprising:
Communication unit is used for communicating with external equipment;
Memory cell is used to store user's primary account number, the sub-number of the account related with this primary account number, and with the information of account relating;
Creating unit is used to create user's sub-number of the account, and is should sub-number of the account related with described primary account number, and this sub-number of the account is shared the part resource of described primary account number at least;
Allocation units are used for communicating for the user distributes a number of the account from this primary account number and sub-number of the account receiving when having the user's communications request of primary account number and sub-number of the account;
Wherein, after described user operated the part resource of any one number of the account in sub-number of the account and the primary account number, described server was reflected to other numbers of the account with operating result.
10. an instantaneous communication system is characterized in that, comprising:
A plurality of client devices are used for the user and are using primary account number login back to initiate communication request and carry out instant messaging with the targeted customer to the targeted customer;
Server is used to create user's sub-number of the account, and is should sub-number of the account related with described primary account number, and this sub-number of the account is shared the part resource of described primary account number at least; And after receiving the communication request that sends to targeted customer with primary account number and sub-number of the account, from described primary account number and sub-number of the account, distribute a number of the account, and transmit described communication request to the targeted customer by the number of the account of distributing, wherein, after described client device was operated the part resource of any one number of the account in sub-number of the account and the primary account number, described server was reflected to other numbers of the account with operating result.
11. system as claimed in claim 10 is characterized in that, described server comprises:
Communication unit is used for communicating with external equipment;
Memory cell is used to store user's primary account number, the sub-number of the account related with this primary account number, and with the information of account relating;
Creating unit is used to create user's sub-number of the account, and is should sub-number of the account related with described primary account number, and this sub-number of the account is shared the part resource of described primary account number at least;
Allocation units are used for communicating for the user distributes a number of the account from this primary account number and sub-number of the account receiving when having the user's communications request of primary account number and sub-number of the account.
12. system as claimed in claim 10 is characterized in that, described server is when distributing a number of the account, and priority allocation exchanged with described client device recently, and was a number of the account of presence.
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| Application Number | Priority Date | Filing Date | Title |
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| CN2006101410259A CN1960345B (en) | 2006-09-28 | 2006-09-28 | Method and system for creating multi-accounting number users in instant communicating system |
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| CN2006101410259A CN1960345B (en) | 2006-09-28 | 2006-09-28 | Method and system for creating multi-accounting number users in instant communicating system |
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| CN1960345A CN1960345A (en) | 2007-05-09 |
| CN1960345B true CN1960345B (en) | 2011-01-19 |
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| CN101360066B (en) * | 2007-08-01 | 2012-12-26 | 阿里巴巴集团控股有限公司 | Instant message forwarding method based on team, instant communication server and customer terminal |
| CN101369986B (en) * | 2007-08-17 | 2011-09-28 | 阿里巴巴集团控股有限公司 | Instant communication shunting method and instant communication server |
| CN101175051B (en) * | 2007-12-05 | 2010-06-02 | 腾讯科技（深圳）有限公司 | Instant communication system, method and apparatus |
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