CN1518284A - Service testing device and method - Google Patents
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- CN1518284A CN1518284A CNA031011926A CN03101192A CN1518284A CN 1518284 A CN1518284 A CN 1518284A CN A031011926 A CNA031011926 A CN A031011926A CN 03101192 A CN03101192 A CN 03101192A CN 1518284 A CN1518284 A CN 1518284A
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Abstract
A service testing equipment and method for intelligent network is disclosed. Said service testing equipment is composed of service control unit for transmitting control command and receiving and recognizing service speech, and service exchange unit for call go-on and reporting service speech data. Its method includes such steps as transmitting control command by service control unit, receiving it by service exchange unit, performing call go-on reporting service speech data, and receiving and recognizing the service speech data by service control unit. Its advantages are automatic calling test and high extensibility.
Description
Technical field
The present invention relates to the communication technology, relate in particular to a kind of operational trials device and method.
Background technology
In the communications field, along with the variation of customer requirement, business also presents variation, and for this reason, and the intelligent network of miscellaneous service that can conveniently provide that can be based upon the communication network periphery has just arisen at the historic moment.For guaranteeing the stability of the network operation, the test of intelligent network being carried out system complete just seems very necessary.
For this reason, industry just adopts the manual mode of calling to test, and its process is as follows:
1) dial 200 on phone 8880001, " hello, welcomes you to use 200 telephone service systems to hear voice.The mandarin service is please by 1 " afterwards, by 1;
2) hear that voice " would you please import the account number or the account number that condenses, press # number end, enter Prepaid Phone Service by 0# " afterwards, input 67550123450#;
3) hear that voice " please input your password, press # number end " afterwards, input 123456;
4) hear voice " beat plain old telephone please by 1, beat IP phone please by 2, function selecting is please by 3 ", by 1;
5) on-hook.
As shown in Figure 1, traditional calling set comprises that call control department divides and the calling switching part, and two parts integrate.This calling set also can carry out test calls, and dialing once more moved in circles after dialing was waited for regular time afterwards, need clearly provide this set time section in the calling set script.Using this method can carry out performance test to business, but can not carry out professional functional test, and reason is to wait for after the dialing that regular time dials once more, therefore can't know whether professional playback is correct.Because traditional calling set can not move on computers,, can not inquire about ticket, can not be provided with and recover test data etc. so can not carry out database manipulation and unix host operation; Compile script also must carry out on the calling set panel, can not show a candle to that compile script is convenient, flexible on computers; The reusability of script is also very poor, and the also management that can't improve can not generate the EOT document that meets test specification.
Though aforesaid way can satisfy the requirement of test to a certain extent, be difficult to fully satisfy test request, have following shortcoming specifically:
Because manual test, so test mode efficient is lower, the completeness of test and adequacy and tester's quality and sense of responsibility have much relations, can not fully guarantee test mass; And
Manual test calls process is loaded down with trivial details, by manually dialing, is very big wastes to human resources fully, and because the repetition rate height of operational trials in the new product development process, the error rate of dialing is also high by hand.
Summary of the invention
The invention provides a kind of operational trials device and method, to solve in the prior art because of adopting the test completeness that manual mode exists and the problem of adequacy difference.
For addressing the above problem, the operational trials device that uses in intelligent network provided by the invention comprises:
Business control device is used to send control command, receives and identifies professional voice;
The operation exchange device is connected with described business control device, is used for call proceeding, and the reporting service voice.
This operation exchange device is provided with network adaptive device, makes it have network ip address.This operation exchange device also comprises control module, this control module is set in the operation exchange device, this control module is provided with speech processing module, but make this operation exchange device processed voice information, in this control module, increase socket (Socket), be used to make business control device to communicate by letter with the operation exchange device.This business control device has sound identification module, makes it can carry out speech recognition.This business control device moves in computer, can be used for compile script and management use-case.This business control device can be used for carrying out database manipulation and unix host operation, to carry out CDR inquiry, setting and the operation of recovery test data.This business control device can carry out functional test and performance property testing to service call, but and between switching.This business control device and this operation exchange device can communicate by the Internet, local area network (LAN) or other remote media.In the service call process, transmit speech data.In an embodiment of the present invention, the operation exchange device is an E1 protocol test card, also can be other commercial sound card.Test case comprises preliminary treatment script and reprocessing script, and the preliminary treatment script is used to apply for resource and data are set that the reprocessing script is used for restore data.
The present invention also provides the method for carrying out operational trials in intelligent network, may further comprise the steps:
A) send control command by business control device;
B) use the operation exchange device to receive described control command;
C) carry out call proceeding by the operation exchange device according to control command, and the reporting service voice;
D) use business control device to receive professional speech data; And
F) use business control device that these business voice are discerned.
Because the operational trials device among the present invention has adopted distributed multilayered structure, business control device moves in computer, can communicate by the Internet, local area network (LAN) or other remote media and operation exchange, be convenient to compile script and management use-case, the flexible complete advantage of test with manual test calls, test result is genuine and believable, also possessed the advantage that calling set carries out call testing, automatic call business performance test and functional test have been realized, in addition, test process is also well managed.
Brief Description Of Drawings
Fig. 1 is the schematic diagram of traditional calling device in the prior art;
Fig. 2 is the structure chart of operational trials device of the present invention;
Fig. 3 is the structure chart of operation exchange device of the present invention;
Fig. 4 is the structure chart of operation exchange device according to an embodiment of the invention; And
Fig. 5 is the flow chart that carries out the method for operational trials according to embodiments of the invention in intelligent network.
Embodiment
Fig. 2 is the structure chart according to operational trials device of the present invention.This operational trials device 1 comprises business control device 10 and operation exchange device 20.With shown in Figure 1 that the partly integrated traditional calling together of professional control section and operation exchange device is different, this business control device can be visited this operation exchange device by the Internet, local area network (LAN) or other remote media.A business control device can be communicated by letter with a plurality of operation exchange devices.This business control device is used to send control command, receives and identifies professional voice, and this operation exchange device is used for call proceeding, and the reporting service speech data.
Fig. 3 is the structure chart of operation exchange device of the present invention.This operation exchange device 20 is provided with network adaptive device 202, makes it have network ip address, can be connected in the Internet, local area network (LAN) or other remote media as other network equipment.This operation exchange device 20 also comprises control module 206, is used to control operation exchange, and this control module 206 is provided with speech processing module 204, but makes this operation exchange device processed voice information.In control module 206, increased socket (Socket), it can be communicated by letter with the business control device 10 in the Internet, local area network (LAN) or other remote media.
Fig. 4 is the structure chart of operation exchange device according to an embodiment of the invention.This operational trials device 1 comprises business control device 10 and operation exchange device 20, business control device 10 adopts the Softphone of Huawei Company's exploitation, operation exchange device 20 adopts the E1 protocol test card of Huawei Company's exploitation, be provided with sound identification module in this business control device 10, can be used for discerning professional voice from E1 protocol test card.This operation exchange device 20 is provided with network adapter 202, makes it have the IP address, can equally with other network equipments be connected in the Internet, local area network (LAN) or other remote media.This operation exchange device 20 also comprises control module 206, is used to control operation exchange, and this control module 206 is provided with speech processing module 204, but makes this operation exchange device processed voice information.In control module 206, increased socket (Socket), it can be communicated by letter with the business control device 10 in the Internet, local area network (LAN) or other remote media.Like this, this operational trials device 1 has just had distributed multilayered structure.
Business control device 10 can operate independently on the computer, the tester can write test script on computers, test script can be controlled the operation exchange device and carry out call proceeding, embodied the exchange in the intelligent network, control and the professional thought that is separated, make this data test device possess great flexibility, great changes have taken place in test pattern, for example, the tester can use business control device 10 (Softphone) to pass through the Internet in office, local area network (LAN), or other remote media access service switch 20 (E1 protocol test card), carry out the service call test.After receiving the voice messaging that E1 protocol test card reports, the sound identification module in the business control device 10 can be discerned it, thereby learns whether professional playback is correct, has solved the problem that the traditional calling device can not be used for the business function test.Because this business control device 10 moves on computers, therefore can also carry out the operation of database manipulation and unix host, just in the call proceeding process, can carry out operations such as CDR inquiry, setting and recovery test data.Compile script, management use-case also can carry out on computers, carry out similar operations than traditional calling device as shown in Figure 1 by panel undoubtedly and have more strong functions, also more flexible and easy operating.Use business control device of the present invention (referring to Softphone here), no longer need on the calling set panel, write the calling script, can on based on the computer platform of Window, edit and revise script, can design corresponding case management module and come the organization and administration test case, can use in the Window world a large amount of free functional units to generate the EOT documents such as test report that meet test specification.
Test script of the present invention is short and sweet, powerful, and be easy to expand the order that makes new advances, the script TCL that the test script of Softphone has used industry generally to use, TCL has powerful disjunction operation ability, and possess good autgmentability, be easy to just can expand the order that makes new advances.On the fixed network platform, expanded following number order:
1) Chang Yong calling party and callee's calling control command is as TupDial (dialing), TupOnhookForward (forward direction on-hook), TupCalleeNull (called spacing), TupCalleeBusy (Called Busy), TupCalleeNoanswer (called do not reply), TupCalleeOffhook (called off-hook is replied), TupOnhookBackward (back is to on-hook), TupSystemOnhook (system's on-hook) etc.;
2) provide DTMF two-stage dialing order Redial and voice recognition commands Listen etc.;
3) the order DBSql of execution database SQL statement; And
4) the order ExecShell of execution UNIX order and SHELL.
Use the script of Softphone, can describe out intuitively very much a calling procedure.Be manual testing process for example:
1) dial 200 on phone 8880001, " hello, welcomes you to use 200 telephone service systems to hear voice.The mandarin service is please by 1 " afterwards, by 1;
2) hear that voice " would you please import the account number or the account number that condenses, press # number end, enter Prepaid Phone Service by 0# " afterwards, input 67550123450#;
3) hear that voice " please input your password, press # number end " afterwards, input 123456;
4) hear voice " beat plain old telephone please by 1, beat IP phone please by 2, function selecting is please by 3 ", by 1;
5) on-hook;
Promptly dial access code-selection languages-input card number-input password-enter one-level menu-on-hook
The operation principle of SoftPhone is that daily dialing procedure is abstracted into order, order the test process scripting with these then, promptly use-case judges by script whether operation flow is correct, judge by speech recognition mechanism whether voice are correct, thereby realize test automatically.Last example is as follows with SoftPhone script representation form:
Below be corresponding Softphone script:
#this?is?a?softphone?user?script
_ScriptConfig-isplay：YES-tmode：1?8880001?0
TupDial?200
Listen-t:5000 06800001, and " hello, welcomes you to use 200 telephone service systems.The mandarin service is please by 1." 06200001 " hello, welcomes you to use 200 telephone service systems.The Cantonese service is please by 2.″06400001″Welcome?to?the?200telephone?dialing?service.Press?3?for?English.″
Redial?1
Listen-t:5000 06800002 " to be woulded you please import the account number or the account number that condenses, presses # number end, enter Prepaid Phone Service by 0#.″
Redial?67550123450#
Listen-t:5000 06800006 " please be inputed your password, press # number end.″
Redial?123456#
Listen-t:5000 06800037 " beat plain old telephone please by 1, beat IP phone please by 2, function selecting is please by 3 "
Redial?1
" query the balance by 1, revise password by 2, be provided with and condense account number by 3, balance transfer is by 4 for Listen-t:5000 0680000c.″
TupOnhookForward
Can find out that from above-mentioned script order seldom and very directly perceived also is easy to identify on literal, TupDial is the dialing order, and Listen is a voice recognition commands, and Redial is the two-stage dialing order, and TupOnhookForward is the on-hook order.A complicated service flow process script is made up of these basic commands such as Listen, Redial like this.Find out that the short and sweet unusually and manual testing process of script is identical.
Test card extracts voice, business control device identification voice all need to take plenty of time and machine resources, in order not influence the performance test ability, can with whether processed voice as a configuration item in the test script (be exactly _ among ScriptConfig-isplay:YES-tmode:1 8,880,001 0-tmode:1, be functional test now, if change into-tmode:0, then be performance test), if be configured to performance test, then test script does not issue the speech processes order to test card, test card can not move the speech processes code yet like this, therefore can switch between functional test and performance test easily and flexibly, the performance test ability can not be affected.
As can be seen from Figure 4, the autgmentability of this operational trials device 1 is strong, be easy to expand other agreement, thereby support other switching plane, the TCP/IP data that E1 protocol test card is just sent business control device 10 are converted to the NO.7 data forwarding and give switch, and no matter the data received are data of which kind of type, processing procedure is finished (protocol module of Softphone has used ASN.1, so versatility and autgmentability all have a good guarantee) by the protocol module of business control device 10.Thereby therefore can in protocol module, expand the agreement that makes new advances at an easy rate and support new switching plane.For example expand Telephone User Part and can support the fixed network platform, be connected to Service Switching Point; Expansion A interface can be supported the G net, is connected to mobile switching centre (MSC), and expansion CDMA agreement can be supported the C net, and the expansion short-message protocol can be supported short message etc.Traditional calling set is difficult to accomplish this point.
Fig. 5 uses operational trials device shown in Figure 2 to carry out the flow chart of the method for operational trials in intelligent network according to embodiments of the invention.This method comprises by this business control device sends control command; Use this operation exchange device to receive control command; Carry out call proceeding by this operation exchange device according to control command, and report speech data; Use this business control device to receive this business speech data; And use this business control device to discern this business voice.
Realize that the operational trials device in the said method is Softphone, in computer, move, be used for compile script and management of test cases.In the service call process, transmit speech data.
The top layer of this operational trials device to test case management is the test case engineering, and the test case engineering also comprises preliminary treatment script and reprocessing script except comprising all sets of uses case.In the preliminary treatment script, define all overall situation functions and global variable, defined resource pool, defined main frame and Database Identification.In the use-case engineering a lot of test use cases can be arranged, test case is concentrated the test use cases that can comprise test case and next stage.Test case also can have preliminary treatment script and reprocessing script, can apply for resource in the preliminary treatment script, can carry out some data settings, can restore data in the reprocessing script.Can comprise a plurality of test scripts in the test case, test script has caller script and two kinds of forms of called script.Case management is a tree.
During implementation of test cases, can carry out a script in the use-case separately, carry out a test case separately, also some test case or whole use-case engineering can be selected into and be criticized execution in a test procedure.Can be serial between the step in steps in the rules, can comprise test case in the step, each step can be appointed as serial or parallel.Script in test case walks abreast, and can carry out synchronously.
The above is the preferred embodiments of the present invention only, is not limited to the present invention, and for a person skilled in the art, the present invention can have various changes and variation.Within the spirit and principles in the present invention all, any modification of being done, be equal to replacement, improvement etc., all should be included within the claim scope of the present invention.
Claims (16)
1. operational trials device is characterized in that comprising:
Business control device is used for calling out control, receives and identifies professional voice; And
The operation exchange device is connected with described business control device, is used to respond the control command that described business control device sends, and carries out call proceeding, and the reporting service speech data.
2. operational trials device according to claim 1 is characterized in that described operation exchange device is provided with network adaptive device, makes it have network ip address.
3. operational trials device according to claim 2 is characterized in that described business control device can be connected with described operation exchange device by the Internet.
4. operational trials device according to claim 2 is characterized in that described business control device can be connected with described operation exchange device by local area network (LAN).
5. operational trials device according to claim 2 is characterized in that described business control device can be connected with described operation exchange device by remote media
6. operational trials device according to claim 1 is characterized in that described operation exchange device comprises control module, and described control module is arranged in the described operation exchange device.
7. operational trials device according to claim 6 is characterized in that described control module comprises speech processing module, is used for processed voice information.
8. operational trials device according to claim 6 is characterized in that increasing socket (Socket) in described control module, so that communicate by letter with described business control device.
9. operational trials device according to claim 1 is characterized in that described business control device can carry out functional test and performance property testing to service call, but and between switching.
10. operational trials device according to claim 1 is characterized in that described business control device has sound identification module.
11. operational trials device according to claim 1 is characterized in that described business control device has call function, but and compile script and management use-case.
12. operational trials device according to claim 10 is characterized in that described business control device also has call function, but and compile script and management use-case.
13. operational trials device according to claim 1 is characterized in that described business control device moves on computers, is used to carry out the operation of database manipulation and unix host, to carry out CDR inquiry, setting and the operation of recovery test data.
14. the service test method that uses operational trials device as claimed in claim 1 to realize is characterized in that may further comprise the steps:
A) send control command by described business control device;
B) use described operation exchange device to receive described control command;
C) carry out call proceeding by described operation exchange device according to described control command, and the reporting service speech data;
D) use described business control device to receive described speech data; And
F) use described business control device that described speech data is discerned.
15. method of carrying out operational trials according to claim 14 is characterized in that described business control device moves, and is used for compile script and management of test cases in computer.
16. method of carrying out operational trials according to claim 15 is characterized in that described test case comprises preliminary treatment script and reprocessing script, described preliminary treatment script is used to apply for resource and data is set that described reprocessing script is used for restore data.
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| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CNB031011926A CN1306755C (en) | 2003-01-16 | 2003-01-16 | Service testing device and method |
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| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CNB031011926A CN1306755C (en) | 2003-01-16 | 2003-01-16 | Service testing device and method |
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| CN1518284A true CN1518284A (en) | 2004-08-04 |
| CN1306755C CN1306755C (en) | 2007-03-21 |
Family
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| Application Number | Title | Priority Date | Filing Date |
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| CNB031011926A Expired - Fee Related CN1306755C (en) | 2003-01-16 | 2003-01-16 | Service testing device and method |
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Cited By (10)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN100344111C (en) * | 2004-09-14 | 2007-10-17 | 华为技术有限公司 | Method and device for guaranteeing call connection in intelligent net system |
| CN100407839C (en) * | 2004-12-17 | 2008-07-30 | 中兴通讯股份有限公司 | Mobile phone communication automatic testing method and mobile phone automatic calling unit |
| CN100456881C (en) * | 2005-07-22 | 2009-01-28 | 华为技术有限公司 | Subscriber identy identifying method and calling control method and system |
| CN101400003B (en) * | 2007-09-25 | 2010-09-29 | 中兴通讯股份有限公司 | Large traffic volume test system and method for intelligent network platform |
| CN1984171B (en) * | 2006-04-06 | 2011-04-13 | 华为技术有限公司 | System and method for realizing speech apparatus function test |
| CN106506601A (en) * | 2016-10-12 | 2017-03-15 | 北京奇虎科技有限公司 | The method and device of data transfer |
| CN108055416A (en) * | 2017-12-30 | 2018-05-18 | 深圳市潮流网络技术有限公司 | A kind of IVR automated testing methods of VoIP voices |
| CN109542011A (en) * | 2018-12-05 | 2019-03-29 | 国网江西省电力有限公司信息通信分公司 | A kind of standardized acquisition system of multi-source heterogeneous monitoring data |
| CN110012175A (en) * | 2018-07-19 | 2019-07-12 | 贵阳朗玛信息技术股份有限公司 | For debugging device, system and its application method of IVR business |
| CN111225075A (en) * | 2019-11-12 | 2020-06-02 | 中盈优创资讯科技有限公司 | Configuration method and device for Internet of things directional access service |
Family Cites Families (3)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN1206277A (en) * | 1997-06-30 | 1999-01-27 | 哈里公司 | Digital signal processor-based telephone test set |
| US6330428B1 (en) * | 1998-12-23 | 2001-12-11 | Nortel Networks Limited | Voice quality performance evaluator and method of operation in conjunction with a communication network |
| US6421424B1 (en) * | 2000-06-05 | 2002-07-16 | International Business Machines Corp. | Client simulator and method of operation for testing PSTN-to-IP network telephone services for individual & group internet clients prior to availability of the services |
-
2003
- 2003-01-16 CN CNB031011926A patent/CN1306755C/en not_active Expired - Fee Related
Cited By (12)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN100344111C (en) * | 2004-09-14 | 2007-10-17 | 华为技术有限公司 | Method and device for guaranteeing call connection in intelligent net system |
| CN100407839C (en) * | 2004-12-17 | 2008-07-30 | 中兴通讯股份有限公司 | Mobile phone communication automatic testing method and mobile phone automatic calling unit |
| CN100456881C (en) * | 2005-07-22 | 2009-01-28 | 华为技术有限公司 | Subscriber identy identifying method and calling control method and system |
| CN1984171B (en) * | 2006-04-06 | 2011-04-13 | 华为技术有限公司 | System and method for realizing speech apparatus function test |
| CN101400003B (en) * | 2007-09-25 | 2010-09-29 | 中兴通讯股份有限公司 | Large traffic volume test system and method for intelligent network platform |
| CN106506601A (en) * | 2016-10-12 | 2017-03-15 | 北京奇虎科技有限公司 | The method and device of data transfer |
| CN108055416A (en) * | 2017-12-30 | 2018-05-18 | 深圳市潮流网络技术有限公司 | A kind of IVR automated testing methods of VoIP voices |
| CN110012175A (en) * | 2018-07-19 | 2019-07-12 | 贵阳朗玛信息技术股份有限公司 | For debugging device, system and its application method of IVR business |
| CN110012175B (en) * | 2018-07-19 | 2021-05-07 | 贵阳朗玛信息技术股份有限公司 | Device and system for debugging IVR service and application method thereof |
| CN109542011A (en) * | 2018-12-05 | 2019-03-29 | 国网江西省电力有限公司信息通信分公司 | A kind of standardized acquisition system of multi-source heterogeneous monitoring data |
| CN109542011B (en) * | 2018-12-05 | 2021-10-22 | 国网江西省电力有限公司信息通信分公司 | Standardized acquisition system of multisource heterogeneous monitoring data |
| CN111225075A (en) * | 2019-11-12 | 2020-06-02 | 中盈优创资讯科技有限公司 | Configuration method and device for Internet of things directional access service |
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|---|---|
| CN1306755C (en) | 2007-03-21 |
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