CN1523860A - An interactive method for managing information in voice monitoring system - Google Patents
An interactive method for managing information in voice monitoring system Download PDFInfo
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- CN1523860A CN1523860A CNA031046762A CN03104676A CN1523860A CN 1523860 A CN1523860 A CN 1523860A CN A031046762 A CNA031046762 A CN A031046762A CN 03104676 A CN03104676 A CN 03104676A CN 1523860 A CN1523860 A CN 1523860A
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Abstract
This invention puts forward a manage information interactive method in a phone monitor system suitable for public switching telephone networks (PSTN), No.7 signaling is applied to carry and monitor management information between the phone monitor system and the PSTN exchange including monitoring the monitored user data set or deleted by the center. This invention enables us to fully utilizes the existing network resources and reduce the staging cost of the side network device monitoring system of PSTN greatly without new hardware equipments nor new physical interfaces.
Description
Technical field
(Public Switching Telephone Networks, audio monitoring system PSTN) especially relate to the interaction technique of management information in the audio monitoring system to the present invention relates to Public Switched Telephony Network.
Technical background
As shown in Figure 1, at present the PSTN audio monitoring system that realizes is all based on following principle: when Public Switched Telephony Network side user A and user B converse, Public Switched Telephony Network provides a reversible link for this to the user temporarily, when making the A speech, B can hear the content of A speech; During the B speech, A can hear the content of B speech.If when A talks, B can hear the content of A speech, and simultaneously, user C also can hear the content of A speech; When B talked, A can hear the content of B speech, simultaneously, user C also can hear the content of B speech, and then user C not only can hear the content of A speech, also can hear the content of B speech, the content record that user C is heard gets off, and just obtains the complete content of A and B conversation.Monitoring system just is equivalent to this user C, and A and B both sides' dialog context of a conversation that the Public Switched Telephony Network side can be forwarded carry out record.On technology realized, the Public Switched Telephony Network top-cross equipment of changing planes had the characteristic that dialog context is broadcasted, and promptly when a correspondent A talked, relevant correspondent B, C, D etc. can hear this correspondent speech content simultaneously.In the listening center side, monitoring system is by the TDM speech path interface, receive the one-way traffic monitored call of two or more (during conference telephones) of a conversation of Public Switched Telephony Network side, and these a plurality of one-way traffic monitored calls that belong to a conversation together are carried out sound recordings, the calling and called number of ticketed call simultaneously, call-related informations such as conversation time started.
According to the ETSI technical specification, defined three interfaces between listening center and the Public Switched Telephony Network equipment, be respectively HI1, HI2, HI3, as shown in Figure 2.
HI1, HI2, HI3 interface are finished following function respectively:
The HI1 interface is finished the mutual of management of monitor information between the listening center and the Public Switched Telephony Network network equipment;
The HI2 interface is finished mobile Public Switched Telephony Network side apparatus and is reported Intercept related information to listening center, comprise customer call correlated activation incident (as the calling transfer supplementary service), the irrelevant life event of calling (as start, shutdown) and content of short message, in PSTN audio monitoring system, do not need to realize this interface;
The HI3 interface is finished the Public Switched Telephony Network network equipment and is reported the monitoring content to listening center.
In the monitoring system that has realized at present, the HI1 interface is mainly realized in two ways:
Mode one: by manual type, issue operation file to the service provider, be input in the Public Switched Telephony Network network equipment by manual by the service provider by listening center.
Mode two: by TCP/IP, X.25 mode is got in touch listening center and Public Switched Telephony Network side apparatus, issues the management of monitor operational order by listening center, finishes the data setting of Public Switched Telephony Network side apparatus automatically.
Mode one has a following shortcoming alternately with what manual type was carried out management of monitor information:
1, use is dangerous, causes easily and divulges a secret.Monitoring system should not be in service provider and keeps user interface, does like this to be easy to cause and divulges a secret.
2, use inconvenience, increase, delete intercepted user, revise the intercepted user attribute and all need notify the service supplier, waste time and energy in the mode of file.
Mode two is by TCP/IP, X.25 mode is carried out mutual major defect and is:
1, Public Switched Telephony Network side network equipment monitoring system upgrade cost height because most of switch devices of existing online operation are not supported TCP/IP, interface X.25, needs to increase new interface equipment, upgrade cost height.
Summary of the invention
Purpose of the present invention is exactly the exchange method of management information in a kind of audio monitoring system that is applicable to Public Switched Telephony Network, it is adaptive to make full use of original network equipment resource solution monitoring system HI1 interface, thereby makes the monitoring system upgrade cost of the Public Switched Telephony Network side network equipment reduce to minimum.
The exchange method of management information is applicable to Public Switched Telephony Network in a kind of audio monitoring system, adopts Signaling System Number 7 carrying management of monitor information between described audio monitoring system and the Public Switched Telephony Network switch.
Further may further comprise the steps:
A, listening center are set the intercepted user data;
B, listening center deletion intercepted user data.
Described step a further comprises:
A1, listening center send to the Public Switched Telephony Network switch with intercepted user setting command TUP IAI message;
A2, Public Switched Telephony Network switch are to listening center feedback intercepted user registration execution result TUP ACM message.
The setting command of intercepted user described in step a1 TUP IAI message comprises called subscriber address cell, former called address cell, calling address cell.
The registration of intercepted user described in step a2 execution result TUP ACM message comprises the message indicator cell, and whether the registration of indication intercepted user is carried out successful.
Described step b further comprises:
B1, listening center send to the Public Switched Telephony Network switch with intercepted user delete instruction TUP IAI message;
B2, Public Switched Telephony Network switch are to listening center feedback intercepted user deletion execution result TUP ACM message.
The delete instruction of intercepted user described in step b1 TUP IAI message comprises called subscriber address cell, former called address cell, calling address cell.
The deletion of intercepted user described in step b2 execution result TUP ACM message comprises the message indicator cell, and whether the deletion of indication intercepted user is carried out successful.
Adopt the present invention, can make full use of existing Internet resources, reduced the upgrade cost of existing Public Switched Telephony Network side network equipment monitoring system greatly.
At first, do not need to increase new hardware device, do not need to increase new physical interface;
Secondly, use ripe No.7 signalling system, only need the part cell of part agreement (as TUP, ISUP) is redefined and explain that software modification is convenient as carrying.
Description of drawings
Fig. 1 is a PSTN monitoring system principle schematic;
Fig. 2 is PSTN listening center and Public Switched Telephony Network equipment interface schematic diagram;
Fig. 3 is a management of monitor information interaction schematic diagram of the present invention;
Fig. 4 is intercepted user setting process figure of the present invention;
Fig. 5 is an intercepted user deletion flow chart of the present invention.
Embodiment
Below in conjunction with accompanying drawing the specific embodiment of the present invention is described.
In the Public Switched Telephony Network side, mainly carry out Signalling exchange between the network equipment by Signaling System Number 7, in like manner the management of monitor information interaction between listening center and the Public Switched Telephony Network equipment also can be understood as a kind of Signalling exchange, the present invention utilizes existing Signaling System Number 7 carrying management of monitor information exactly, realizes the Signalling exchange between listening center and the public side web network equipment.As shown in Figure 3.
The HI1 interface message, also be that the interaction flow of management of monitor information comprises intercepted user setting process and intercepted user deletion flow process.
The intercepted user uniform data is managed by listening center, is distributed in the Public Switched Telephony Network side network equipment, and data are managed by the listening center unification.
The intercepted user setting process as shown in Figure 4.Listening center sends to the Public Switched Telephony Network switch with intercepted user setting command TUP IAI message; The Public Switched Telephony Network switch is to listening center feedback intercepted user registration execution result TUP ACM message.
Wherein the direction of intercepted user registering instruction TUP IAI message be from listening center to the Public Switched Telephony Network switch, function is for setting intercepted user to the Public Switched Telephony Network exchanger side.This message is by TUP IAI message bearing, and the message element definitions sees Table 1:
Table 1
| IAI message cell | Beared information | Remarks |
| The called address cell | The listening center access code | |
| Former called address cell | The intercepted user number | |
| The calling address cell | 1, command word 8bit 2, monitoring attribute 8bit 3, monitoring Close Date 4*8bit | 1, command word: intercepted user registration: 0 * 19 2, monitoring attribute: domestic consumer: 0 * 00 emphasis user: 0 * 01 |
Wherein calling address cell content sees Table 2:
Table 2
| The calling address cell | ||
| Command word | Monitoring attribute | Monitor the Close Date |
| 8BIT | ?8BIT | ?4*8BIT |
Intercepted user deletion flow process as shown in Figure 5.Listening center sends to the Public Switched Telephony Network switch with intercepted user delete instruction TUP IAI message; The Public Switched Telephony Network switch is to listening center feedback intercepted user deletion execution result TUP ACM message.
Wherein the direction of intercepted user delete instruction TUP IAI message be from listening center to the Public Switched Telephony Network switch, function is for setting intercepted user to the Public Switched Telephony Network exchanger side.
This message is by TUP IAI message bearing, and the message element definitions sees Table 3:
Table 3
| IAI message cell | Beared information | Remarks |
| The called address cell | The listening center access code | |
| Former called address cell | The intercepted user number | |
| The calling address cell | 1, command word 8bit | 1, command word: |
| 2, monitoring attribute 8bit 3, monitoring Close Date 4*8bit | Intercepted user is cancelled: 0 * 18 2, monitoring attribute: domestic consumer: 0 * 00 emphasis user: 0 * 01 |
Wherein calling address cell content sees Table 4:
Table 4
| The calling address cell | ||
| Command word | Monitoring attribute | Monitor the Close Date |
| 8BIT | 8BIT | 4*8BIT |
In intercepted user setting process and intercepted user deletion flow process, all comprise intercepted user registration, deletion response message in addition, the direction of intercepted user registration, deletion response message be from the Public Switched Telephony Network switch to listening center, function is that the Public Switched Telephony Network switch is to the registration of listening center feedback intercepted user, deletion action execution result.
This message is by TUP ACM message bearing, and the message element definitions sees Table 5:
Table 5
| IAI message cell | Beared information | Remarks |
| The message indicator cell | Intercepted user registration, deletion execution result. |
Message indicator 8BIT, wherein BIT1,2 is defined as follows:
00: address-complete signal
01: address-complete signal, intercepted user register/is deleted successfully
10: address-complete signal, intercepted user registration/deletion failure
11: address-complete signal keeps
Adopt the present invention, can make full use of existing Internet resources, reduced the upgrade cost of existing Public Switched Telephony Network side network equipment monitoring system greatly.
At first, do not need to increase new hardware device, do not need to increase new physical interface;
Secondly, use ripe No.7 signalling system, only need the part cell of part agreement (as TUP, ISUP) is redefined and explain that software modification is convenient as carrying.
The above; only for the preferable embodiment of the present invention, but protection scope of the present invention is not limited thereto, and anyly is familiar with the people of this technology in the disclosed technical scope of the present invention; the variation that can expect easily or replacement all should be encompassed within protection scope of the present invention.Therefore, protection scope of the present invention should be as the criterion with the protection range of claim.
Claims (8)
1, the exchange method of management information in a kind of audio monitoring system, be applicable to Public Switched Telephony Network (PublicSwitching Telephone Networks, PSTN), it is characterized in that: adopt Signaling System Number 7 carrying management of monitor information between described audio monitoring system and the Public Switched Telephony Network switch.
2, the exchange method of management information in the audio monitoring system according to claim 1 is characterized in that further may further comprise the steps:
A, listening center are set the intercepted user data;
B, listening center deletion intercepted user data.
3, as the exchange method of management information in the audio monitoring system as described in the claim 2, it is characterized in that described step a further comprises:
A1, listening center send to the Public Switched Telephony Network switch with intercepted user setting command TUP IAI message;
A2, Public Switched Telephony Network switch are to listening center feedback intercepted user registration execution result TUP ACM message.
4, as the exchange method of management information in the audio monitoring system as described in the claim 3, it is characterized in that: the setting command of intercepted user described in step a1 TUP IAI message comprises called subscriber address cell, former called address cell, calling address cell.
5, as the exchange method of management information in the audio monitoring system as described in the claim 3, it is characterized in that: the registration of intercepted user described in step a2 execution result TUP ACM message comprises the message indicator cell, and whether success is carried out in the registration of indication intercepted user.
6, as the exchange method of management information in the audio monitoring system as described in the claim 2, it is characterized in that described step b further comprises:
B1, listening center send to the Public Switched Telephony Network switch with intercepted user delete instruction TUP IAI message;
B2, Public Switched Telephony Network switch are to listening center feedback intercepted user deletion execution result TUP ACM message.
7, as the exchange method of management information in the audio monitoring system as described in the claim 6, it is characterized in that: the delete instruction of intercepted user described in step b1 TUP IAI message comprises called subscriber address cell, former called address cell, calling address cell.
8, as the exchange method of management information in the audio monitoring system as described in the claim 6, it is characterized in that: the deletion of intercepted user described in step b2 execution result TUP ACM message comprises the message indicator cell, and whether success is carried out in the deletion of indication intercepted user.
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| Application Number | Priority Date | Filing Date | Title |
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| CNB031046762A CN100440902C (en) | 2003-02-19 | 2003-02-19 | An interactive method for managing information in voice monitoring system |
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Cited By (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN100396025C (en) * | 2005-10-31 | 2008-06-18 | 华为技术有限公司 | Monitoring method, as well as device and system for collecting monitored data |
| CN100450024C (en) * | 2005-12-13 | 2009-01-07 | 华为技术有限公司 | Method for monitoring multi-medium sub-system domain |
| CN101035158B (en) * | 2007-04-09 | 2011-09-21 | 中兴通讯股份有限公司 | Monitoring device and method for filtering non-monitored data based on the called number |
| CN103959714B (en) * | 2012-11-19 | 2017-06-20 | 华为技术有限公司 | Configure method, monitor method, device and the entity of monitoring users data path |
| CN110850787A (en) * | 2019-12-04 | 2020-02-28 | 中国石化销售股份有限公司华南分公司 | Parallel control system and method |
Family Cites Families (5)
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| US5592530A (en) * | 1995-01-25 | 1997-01-07 | Inet, Inc. | Telephone switch dual monitors |
| JP2001519984A (en) * | 1997-12-15 | 2001-10-23 | アジレント・テクノロジーズ・インク | Monitoring method of ISDN link |
| US6047060A (en) * | 1998-02-20 | 2000-04-04 | Genesys Telecommunications Laboratories, Inc. | Method and apparatus for enabling full interactive monitoring of calls to and from a call-in center |
| US6427001B1 (en) * | 2001-06-07 | 2002-07-30 | Bellsouth Intellectual Property Corporation | System and method for notification of 911 telephone calls using a link monitoring system |
| CN1324847C (en) * | 2002-03-30 | 2007-07-04 | 中兴通讯股份有限公司 | System and method for multiplying real-time monitoring the same user |
-
2003
- 2003-02-19 CN CNB031046762A patent/CN100440902C/en not_active Expired - Fee Related
Cited By (7)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN100396025C (en) * | 2005-10-31 | 2008-06-18 | 华为技术有限公司 | Monitoring method, as well as device and system for collecting monitored data |
| CN100450024C (en) * | 2005-12-13 | 2009-01-07 | 华为技术有限公司 | Method for monitoring multi-medium sub-system domain |
| CN101035158B (en) * | 2007-04-09 | 2011-09-21 | 中兴通讯股份有限公司 | Monitoring device and method for filtering non-monitored data based on the called number |
| CN103959714B (en) * | 2012-11-19 | 2017-06-20 | 华为技术有限公司 | Configure method, monitor method, device and the entity of monitoring users data path |
| US10153942B2 (en) | 2012-11-19 | 2018-12-11 | Huawei Technologies Co., Ltd. | Method for configuring a path for intercepting user data, method for intercepting, apparatus and entity |
| US11057439B2 (en) | 2012-11-19 | 2021-07-06 | Huawei Technologies Co., Ltd. | Method for configuring a path for intercepting user data, method for intercepting, apparatus and entity |
| CN110850787A (en) * | 2019-12-04 | 2020-02-28 | 中国石化销售股份有限公司华南分公司 | Parallel control system and method |
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| CN100440902C (en) | 2008-12-03 |
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