CN1494706A - Queue number surveillance - Google Patents
Queue number surveillance Download PDFInfo
- Publication number
- CN1494706A CN1494706A CNA028056469A CN02805646A CN1494706A CN 1494706 A CN1494706 A CN 1494706A CN A028056469 A CNA028056469 A CN A028056469A CN 02805646 A CN02805646 A CN 02805646A CN 1494706 A CN1494706 A CN 1494706A
- Authority
- CN
- China
- Prior art keywords
- queuing
- numbering
- time
- queuing numbering
- telephone number
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Granted
Links
Images
Classifications
-
- G—PHYSICS
- G07—CHECKING-DEVICES
- G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
- G07C11/00—Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere
-
- G—PHYSICS
- G07—CHECKING-DEVICES
- G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
- G07C11/00—Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere
- G07C2011/04—Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere related to queuing systems
Landscapes
- Physics & Mathematics (AREA)
- General Physics & Mathematics (AREA)
- Telephonic Communication Services (AREA)
- Lock And Its Accessories (AREA)
- Burglar Alarm Systems (AREA)
- Mobile Radio Communication Systems (AREA)
Abstract
The present invention relates to an arrangement and a method, respectively, for surveillance of queue numbers when serving said queue numbers sequentially, comprising: an input device (3; 8), an output device (4) controlled by said input device for outputting a queue number on a queue number ticket, a registration device (5) for receiving a telephone number and a queue number or a point of time associated to a queue number, and a call device (5) for calling said telephone number when said queue number is estimated to be served within a predetermined period of time.
Description
Technical field
Present invention relates in general to sequentially serve the apparatus and method of the order service of the numbering that particularly is used to line up.
Background technology
In many public services place, such as post office and bank, and in the manual service when carrying out ticket checking, perhaps in having the department in the market of cheese and cuisines sales counter for example, have usually and allow client to accept the queuing system of serving in order on airport and other places.Adopt the queuing numbering system, do not need to limit client and stand in a row and line up, client can sit down, and the thing that perhaps is Myself is in addition accepted service up to taking turns to this client.
Also can occur, the market allows system demonstrate up to the scheduled time of the queuing of taking away recently being numbered till serving.Client can use other things that are Myself during this period of time, and need not line up in person, and needn't check to take turns to which numbering acceptance service.For example, if at the cuisines sales counter 5 minutes expectation queuing time is arranged, client just collects other article during this period if having time so.Yet client leaves sales counter and takes a risk very much.At first, queuing time may have the shortening of certain degree than the scheduled time, and secondly, client may in time not return in the time of will accepting to serve in his queuing numbering.In both cases, client emits to be had when he turns back to sales counter, the risk that his resulting queuing numbering has been missed, and he must obtain new queuing numbering after a while again.
Client in the shopping mall, especially can obtain the sales counter of queuing numbering or the client in shop is very useful for selecting to leave them because given other shops that they patronize the place of lining up away from them like this may.
Summary of the invention
The objective of the invention is to provide for client the monitoring of queuing numbering, described client has obtained to be used for the queuing numbering that order is accepted service.
This purpose with other purposes, is respectively by realizing according to the equipment of claim 1 and according to the method for claim 11 according to the present invention.
Beneficial effect of the present invention is: client can leave sales counter or the shop that they have obtained the queuing numbering, and when notifying this client when serving near its queuing is numbered.
More preferred embodiment limits by appended dependent claims.
To make more features of the present invention and beneficial effect clearer by ensuing description.
Description of drawings
Can fully understand the present invention by detailed description, but given embodiment and accompanying drawing only be to illustrate for example to hereinafter given embodiment and accompanying drawing, and not with this as limitation of the present invention, wherein:
Fig. 1 schematically shows the equipment according to the first embodiment of the present invention;
Fig. 2 schematically shows the equipment according to the second embodiment of the present invention; And
Fig. 3 schematically shows the equipment according to the third embodiment of the present invention.
Embodiment
Given in the following description specific detail is the purpose unrestricted for explanation, such as specific technology and application, is for thorough understanding of the present invention is provided.Yet the present invention can realize that this it will be apparent to those skilled in the art that with other embodiment that are different from these specific detail.Under other situation, blur because of unnecessary details in order not make description of the invention, and omitted detailed description known method and equipment.
With reference now to Fig. 1, describes the first embodiment of the present invention in detail.
Queuing numbering divider 1 comprises the display 2 that is used to be presented at the expectation queuing time before serving, and is used to control the button 3 such as the queuing ticket output unit 4 of printer.Anyone presses button 3 just can come the print queue ticket by printer, perhaps numbers output work queue's ticket by the pre-queuing of printing of a volume.
Queuing numbering divider 1 links to each other with the control device 5 of electronics, described electronic-controlled installation 5 has processor, such as microcomputer, be positioned at the control device of electronics or be positioned on the queuing numbering divider 1 or be positioned at other places, for example be applicable to the place of computer equipment.Control device 5 has been deposited client's number of lining up, just printed but accept the number of the queuing ticket of service yet, and the cash desk in using or the number of information desk, and how soon the speed of just accepting the client that serves has.Calculate the expectation queuing time of the queuing numbering of taking away recently by these parameters and the statistic that for example comes from the customer flow of control device 5.This queuing time will show together with the queuing numbering on the display 2 and/or on the queuing ticket.
In addition, can notify client by calling out assigned number, it will obtain this practical work of monitoring of queuing numbering, for example, this practical work be illustrated on the mark 6 on the queuing numbering divider 1.
Client for example can rely on, and mobile phone 7 comes call control apparatus 5, perhaps send SMS (Short Message Service) message and registration queuing numbering and telephone number to it, wherein when this queuing numbering takes turns to soon, control device 5 will be called out this queuing numbering and telephone number.Preferably is that this telephone number is deposited by the automatic identification equipment of the number of posting a letter, such as being deposited by the caller identifier, so that system can be by client's abuse of having informed wrong telephone number.The queuing numbering is for example transmitted by DTMF (dual-tone multifrequency) signal and is deposited.
Call out the telephone number deposited, this will notify the queuing of being checked to number will accept service at once, and this calling is to carry out for example 3 minutes in schedule time before the scheduled time.
In inside, shop, how long customer need arrives the sales counter that will serve is easy to estimate.And, estimate that it is very complicated that client returns the time length of serving ground in the shopping mall.For this reason, client preferably can be deposited with control device 5 and will call out and want surge time of obtaining before this telephone number, and for example 5 minutes, how long this time showed before estimating to take turns to this queuing numbering in addition.
The message that sends to client for example can be that " welcome is arrive in post office, and we estimate and will provide service for you about 5 minutes.", it can send by speech message or text message, such as SMS or e-mail.Text message also can send on the pager.
Can be by the particular number that client called out that will obtain to monitor, just collect the expense of paying for the extra cost of the numbering monitoring that is used to line up by telephone bill.If collect the charges, should notify client by mark 6 so, he will charged and how many this expenses is because of monitoring.
Then, will be described with reference to Figure 2 the second embodiment of the present invention.
With the same among first embodiment, queuing numbering divider 1 ' comprising: be used to show the display 2 of estimating queuing time, be used to control the button 3 of output, be used for the printer or the output unit 4 of output work queue's numbering, and the control device 5 that is used to estimate queuing time and monitoring queuing numbering.
In addition, queuing numbering divider 1 ' comprises keypad 8, and this keypad is used to customize the monitoring of queuing numbering.Preferably is, other display (not shown) also is installed, and when customized queuing numbering monitoring, be used for direct customers, but printing this information also is alternative method.
Next will describe according to second embodiment, adopt queuing to number two kinds of methods that are used to customize the monitoring of queuing numbering of divider 1 '.
Press the button 3 outputs and show the queuing ticket that queuing is numbered.Client can show that he wants the telephone number of calling out, queuing numbering and the surge time of monitoring before accepting service by keypad 8 then.This information (telephone number, queuing numbering and surge time) is deposited by control device 5, and before the surge time of being estimated that will obtain service, control device 5 is checked the queuing numbering and called out this telephone number (for example, mobile phone or pager 7).
As selection, before can obtaining service, the surge time that client specifies them to think called telephone number and want to obtain by keypad 8.This information (telephone number and surge time) and next queuing numbering are deposited by control device 5, and this control device is checked the queuing numbering as described above.Then, output has the queuing ticket (described numbering also will be exported successively) of the numbering of will be checked.
The cost that is used to monitor for example can obtain by the code of printing price or print such as the colored marking on the queuing ticket, and wherein this expense will be collected behind service ground.
As selection, coin slot or ATM (Automatic Teller Machine) can be used to reception fee and use.This expense can also be used as cash pledge, it can be returned when for the service defrayment.
A kind of mode of reduction equipment abuse risk, just customizing monitoring for the purpose that upsets queuing system is requirement identification, for example the EAN code of the I.D. of reading by light.
Queuing numbering divider according to second embodiment can be in conjunction with the queuing numbering divider according to first embodiment, so that client or can call out assigned number, perhaps use the keypad of queuing numbering divider to customize the monitoring of queuing numbering to control device.Be the monitoring of customization queuing numbering, client can select storing phone number after a while by using keypad.
Next will the third embodiment of the present invention be described with reference to figure 3.
With the same among second embodiment, queuing numbering divider 1 ' comprising: be used to show the display 2 of estimating queuing time, be used to control the button 3 of output, the printer 4 or the output unit that are used for the print queue numbering, be used to estimate queuing time and the control device 5 of the numbering monitoring that is used to line up, and keypad 8, and preferably include other display (not shown), be used for carrying out reciprocation with client.
Control device 5 is arranged so that further client needn't patronize this shop and just receive the predetermined of queuing numbering, and for example by in the family or the landline telephone 9 of office predetermined.Certainly, operate too from the predetermined of mobile phone.
When carrying out pre-timing, successively this queuing numbering is moved from the output order, and keep together with a code, described code makes after predetermined the client of pressing button 3 immediately, receives the queuing numbering that follows closely after the predetermined queuing numbering.Client with predetermined queuing numbering is with notified code and preceding scheduled time of acceptance service.The client of predetermined queuing numbering can select to specify oneself synthetic code, and described code will be used to the queuing that the customized numbering of acquisition on queuing numbering divider 1 '.
Preferably is, caller's telephone number as this code, is obtained automatically by caller identification.Part caller can easily remember their telephone number; Owing to know his or her telephone number, thereby can not obtain predetermined queuing numbering and partly reduced someone and abused the risk of reservation system.
In queuing numbering divider 1 ', the code of the queuing numbering of being scheduled to is imported via keypad 8 after a while, and the output of the queuing that will be scheduled to numbering.
Suitably, before the special time before the service time of being estimated, for example the queuing numbering of being scheduled to must be obtained in 1 minute before the service time of being estimated.If before this time, do not obtain the queuing numbering ticket of being scheduled to, will save the restriction of this numbering so, just will lose this queuing position.The obtaining of ticket of queuing numbering of saving like this, will can not take other clients' time.If use this method, the client of so predetermined queuing numbering should obtain suitable notice, and this notice is, if in this time bar, do not have with its collection, the queuing numbering of being scheduled to so will be removed, and in this example, estimates 1 minute time will be provided before the queuing numbering of being scheduled to.
With the corresponding method the same according to first and second embodiment in, can customize the monitoring of queuing numbering.
As selection, can customize and combine the fixed time for example 1300 queuing numbering monitoring.By this monitoring, the queuing numbering is kept by control device, when the service time of estimating measurement value for the time corresponding to the excess time before the time of checking, if the expectation queuing time just under a certain occasion for example is 14 minutes, when the time of checking is 1300, keep the queuing numbering at 1246 places so.On the other hand, this scheduled operation is the same with the scheduled operation of describing in the 3rd embodiment.
Just in case in a certain desired time, for example 1300, existed one or more predetermined, control device can report call person exists other that made predetermined in this time so, and give the chance that the caller selects another time, this another time for example is before this desired time or afterwards 5 minutes.
Preferably is in the above-described embodiments, during monitoring is called out, just before the queuing numbering of being checked will be accepted service soon, when control device is called out the telephone number of being deposited, can ask to confirm.Then, client or confirm the queuing position that it has a mind to use him, or confirm its can not and its queuing position not.Call out for monitoring if desired and collect the charges from client there, if he does not want its position in formation so, then client should pay the expense that has reduced, so that impel client to provide correct affirmation.If client does not want its queuing position, so corresponding queuing numbering will be deleted from service sequences.
In addition, when client confirms that he does not want previous queuing numbering, can provide the predetermined of new queuing numbering to client.Then, should provide and previous queuing numbering the same surge time to client.Yet, the new surge time that obtains wanted the surge time that provides should be able to be provided into.If client wants new queuing numbering at once, they can call out and customize new monitoring and/or predetermined in due course so.
Can collect the expense that is used to provide reservation service, for example by telephone bill is debted, perhaps by the information on the queuing numbering ticket, as mentioned above, this packets of information contains service ground with the expense of collecting.The benefit that telephone bill is debted is easily to be the monitoring defrayment in advance.
As selection, for example reduce price by article/service of buying predetermined quantity, cost also can be collected in service ground or the compensation customer initiated call is called out (is to be used to customize the predetermined of monitoring and/or queuing numbering if call out).
The third embodiment of the present invention best incorporated first and/or second embodiment carry out pre-timing with box lunch by mobile phone, can customize the monitoring to the queuing numbering of being scheduled to simultaneously.If customize monitoring via calling out, the queuing time that should notify client to estimate so, this time or be relative time such as 30 minutes, perhaps is timing, such as 1500.
Adopt the advantage of first embodiment to be, except connect independently monitoring unit on it, do not need to revise available now queuing numbering divider.
Above having described telephone number relies on caller identification to discern.But can also use the recognition method of other type, such as the transmission numbering that relies on the dtmf signal transmission.Yet in order to reduce the risk of abuse monitoring and reservation system respectively, first-selection is discerned automatically.
In the future,, the telephone number of the system of upset can be blocked, to prevent to customize monitoring and predetermined possibility respectively if after all system's multilateds.
In addition, above describe, it can be speech message or text message that client's monitoring is called out.Preferably is that client can be chosen in where show that he wanted to be called out together with telephone number, queuing numbering and surge time, showed that perhaps he wants to receive text message.
The present invention, particularly the 3rd embodiment, the place of the numbering system that can also be used for usually not lining up is such as parking lot/zone.As mentioned above, the predetermined and monitoring of parking site also can customize by the queuing numbering device.Then, called customer when this place has become the free time, then remove this predetermined before, he has obtained the time of length-specific, for example 15 minutes, arrives this parking lot/zone.In case he has arrived this parking lot/zone, he just imports his predetermined code, so that it is allowed to enter this stop mechanism.
According to the present invention, in the above-described embodiments, preferably can after having carried out the monitoring calling, also still call out the telephone number of being deposited in another time.Change the service time that this extra calling can be used for notifying client to estimate, perhaps arrives in advance, perhaps postpones.The maximum use of this extra calling is, when surge time is very long, just when changing time risk when maximum and be implemented.If client is for example waiting in line the doctor, and have surge time of 30 minutes, and he has received monitoring and has called out, and this doctor must be absorbed in something thereafter at once, carry out operation such as being absorbed in, perhaps queuing time can increase several hrs so.In this case, client will be called out once more, and the notified service of estimating has been postponed, and this notice preferably has will postpone the information of how long (estimating), and notifies client reception to be had another time monitoring calling of calling out identical surge time with previous monitoring.Even do not monitor calling, identical operations also is suitable for.
Particularly when postponing the service of being estimated, and usually when queuing time is very long, client should be able to calling telephone number, this telephone number is identical with the pre-telephone number regularly of customization, and client can find out about residue queuing time of the monitor code (such as telephone number) that combines him there.For watch-dog, also should be able to call out the people who is lining up according to the queuing time of being estimated, obtain the time the latest of the queuing numbering ticket of being scheduled to notice.If estimate that queuing time is very long, the acquisition time that then provides first (providing during booked call) for example can be 10 minutes, if estimate that queuing time is very short, then it for example can be 5 minutes, and this is based on, and statistics estimates.When service time more near the time, the residue queuing time of expectation may be accurate more, and the final time of the queuing numbering ticket of being scheduled to is obtained in shortening, for example by 5 or 3 minutes.In several steps, perhaps in a step, this time even can further shorten, for example shorten to 1 minute, and notify client.As mentioned above, when the numbering of will be scheduled to is taken out, trigger providing the more accurate estimate calling of service time from the queuing numbered sequence.
If the more precise time of serving that calling is subsequently notified has departed from the time point that client wants largely, so owing to the user can not show up at this time point, thereby perhaps they want to refuse this queuing numbering.This refusal preferably might exist, and should not be punished.The greateset risk that departs from the time largely is that the scheduled time before service is very long, for example 30 minutes the time.Estimating that queuing time is that in fact the time that probably occurs waiting for be less than 20 minutes, perhaps surpass 40 minutes, and for client, differing 10 minutes with the schedule time of being wanted has been too much really under 30 minutes the situation.
Perhaps a more than people who is lining up also numbers the service of whether having accepted at call monitoring equipment to check queuing.For example, perhaps someone of the people that seeing the doctor of understanding want to check whether that people has accepted service timely, even when he can not phone that man-hour, if be in the place that mobile phone bans use of such as him.And this another person needs to know monitor code after a while.
The operation that new monitoring is called out just when postponing service, can be made amendment in the mode of calling out corresponding to aforesaid original monitoring certainly.
Obviously, can utilize multiple mode to change the present invention.This variation should not be regarded as and departs from the scope of the present invention.All these that it will be apparent to those skilled in the art that change and all to mean and be included in the scope of the present invention.
Claims (12)
1, be used for when serving the queuing numbering in order, the equipment to described queuing numbering is monitored comprises:
Input media (3; 8), and
Output unit (4) by described input media control, is used for output work queue's numbering on queuing numbering ticket,
It is characterized in that:
LD device (5) is used for receiving dialed number and queuing numbering or time point, wherein when conform to excess time up to described time point the service time of estimating, time point is associated with lining up to number, and
Exhale device (5), be used for when estimating to serve in will predetermined time cycle described queuing numbering, calling out described telephone number.
2, equipment according to claim 1 is characterized in that: described LD device is set to further receive be used to guarantee the parameter of described time cycle.
3, equipment according to claim 1 and 2, it is characterized in that: described output unit is arranged on the described queuing numbering ticket, described telephone number that receives by having and described queuing numbering indicate that described LD device has received monitoring request.
4, according to each described equipment in the claim 1 to 3, it is characterized in that: the predetermined described queuing numbering of described LD device, and should line up to number and be associated with described telephone number, wherein this telephone number is associated with described time point.
5, equipment according to claim 4 is characterized in that: described LD device is controlled described output unit, so that according to predetermined code printout is numbered in described predetermined queuing.
6, according to claim 4 or 5 described equipment, it is characterized in that: estimated described predetermined queuing numbering is served before predetermined period of time in, the queuing numbering that described LD device cancellation is predetermined.
7, according to each described equipment of claim 1 to 6, comprise display device (2,4), be used for when estimating that the queuing numbering is shown in the time of will accepting to serve.
8,, comprise being used for telephone number and queuing are numbered the device that is sent to described LD device according to each described equipment of claim 1 to 7.
9, according to each described equipment of claim 1 to 7, it is characterized in that: described LD device comprises the call that is used to receive from such as mobile phone.
10, according to each described equipment of claim 1 to 9, it is characterized in that: described telephone device further is set to call out described telephone number when the described scheduled time that will serve described queuing numbering has changed.
11, be used for when sequentially serving the queuing numbering, the method for monitoring queuing numbering is characterized in that: steps of the method are:
Output is positioned at the queuing numbering of queuing numbering ticket,
The telephone number of depositing described queuing numbering and being used to monitor described queuing numbering,
When in the described queuing of expectation is numbered predetermined time cycle, accepting service, call out described telephone number.
12, method according to claim 11 is characterized in that: the described step of depositing comprises and depositing the surge time that is used for determining described predetermined period of time.
Applications Claiming Priority (2)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| SE01010818 | 2001-03-27 | ||
| SE0101081A SE521555C2 (en) | 2001-03-27 | 2001-03-27 | method and device for monitoring queue numbers |
Publications (2)
| Publication Number | Publication Date |
|---|---|
| CN1494706A true CN1494706A (en) | 2004-05-05 |
| CN1229750C CN1229750C (en) | 2005-11-30 |
Family
ID=20283551
Family Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CNB028056469A Expired - Fee Related CN1229750C (en) | 2001-03-27 | 2002-03-22 | Queue number surveillance |
Country Status (9)
| Country | Link |
|---|---|
| US (1) | US20040076282A1 (en) |
| EP (1) | EP1377940A1 (en) |
| JP (1) | JP2004529424A (en) |
| CN (1) | CN1229750C (en) |
| BR (1) | BR0208406A (en) |
| CA (1) | CA2441043A1 (en) |
| RU (1) | RU2280895C2 (en) |
| SE (1) | SE521555C2 (en) |
| WO (1) | WO2002077928A1 (en) |
Families Citing this family (23)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| NZ522421A (en) * | 2002-11-05 | 2003-02-28 | Warren Gregory Tobin | Routing text messages to call centers, where call centers respond by reply with a text message informing a user when a voice call will be made to the user |
| EP1629422A4 (en) * | 2003-05-26 | 2006-11-08 | Mobilastic Technologies Pte Lt | System and method for queue reservation |
| FR2858698A1 (en) * | 2003-08-04 | 2005-02-11 | France Telecom | Persons order of passage reservation method for e.g. butcher shop of superstore, involves activating mobile telephone using trusted third party when number of order of passage indicates time of arrival of imminent service |
| HRPK20040512B3 (en) * | 2004-06-07 | 2007-11-30 | Maleti� Marin | System utilising sms messages for dispensing of queuing numbers and informing of persons waiting on the number being served |
| GB0413624D0 (en) * | 2004-06-17 | 2004-07-21 | Monkwood Technologies Ltd | A queue management system and method |
| ES2272173B1 (en) * | 2005-08-04 | 2008-03-01 | Salvador Romero Gordon | ADMINISTRATOR ELECTRONIC SYSTEM OF TAILS OF ATTENTION TO THE PUBLIC WITH NOTICE ADVANCED TO CUSTOMERS. |
| US9064359B2 (en) * | 2005-12-02 | 2015-06-23 | Modiv Media, Inc. | System for queue and service management |
| WO2007064996A2 (en) * | 2005-12-02 | 2007-06-07 | Modiv Media, Inc. | Service-queue-management and production-management system and method |
| FR2908214B1 (en) * | 2006-10-19 | 2009-10-16 | Adelya Soc Par Actions Simplif | METHOD AND DEVICE FOR ORGANIZING PERSON FLOWS |
| WO2007093700A1 (en) * | 2006-02-13 | 2007-08-23 | Adelya S.A.S. | Method and device for organizing a flow of people |
| FI20060352A (en) * | 2006-04-11 | 2007-10-12 | Tieliikelaitos | Procedure, system and software product for controlling the handling of rolling stock |
| EE05372B1 (en) | 2008-09-26 | 2010-12-15 | Novokreshchenov Victor | Method and system for recording, checking and controlling vehicle queues at frontiers |
| ITLI20080015A1 (en) * | 2008-12-30 | 2010-06-30 | Luciano Fantoni | DEVICE FOR AUTOMATIC MANAGEMENT OF WAITING TIMES. |
| US20110029333A1 (en) * | 2009-08-03 | 2011-02-03 | Shlomo Zytman | System and method for controlling and calculating time of service |
| US8510163B2 (en) * | 2011-10-20 | 2013-08-13 | Sap Ag | Checkout queue virtualization system for retail establishments |
| CN102956052A (en) * | 2012-08-14 | 2013-03-06 | 姚利龙 | Queuing method and queuing system based on mobile intelligent terminal |
| CN103035058B (en) * | 2012-12-07 | 2016-03-23 | 中国银行股份有限公司 | Bank queuing information handling system and disposal route |
| ITPD20130188A1 (en) * | 2013-07-03 | 2015-01-04 | Massimiliano Paonessa | CODE CONTROL DEVICES |
| US9582952B1 (en) | 2015-12-15 | 2017-02-28 | International Business Machines Corporation | Method and system for paperless electronic queue ticketing |
| CN107393108A (en) * | 2017-06-01 | 2017-11-24 | 广西昌成科技有限公司 | One kind inquiry queuing system and method |
| CN107705412A (en) * | 2017-11-02 | 2018-02-16 | 上海中庚智能工程有限公司 | A kind of wisdom government affairs queued call display system |
| CN109903448A (en) * | 2019-01-10 | 2019-06-18 | 安徽天帆智能科技有限责任公司 | One kind being used for the number of taking queuing system |
| TWI732308B (en) * | 2019-10-08 | 2021-07-01 | 兆豐國際商業銀行股份有限公司 | Queuing number system and queuing number method |
Family Cites Families (5)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| JPH06268569A (en) * | 1993-03-16 | 1994-09-22 | Fujitsu Ltd | Waiting time display system |
| JPH0766891A (en) * | 1993-08-24 | 1995-03-10 | Joho Gijutsu Kaihatsu Kk | Inter-communication reservation system by using telephone set |
| JPH07234893A (en) * | 1994-02-22 | 1995-09-05 | Toshiba Corp | Movement guidance device |
| JP3189790B2 (en) * | 1998-06-17 | 2001-07-16 | 日本電気株式会社 | Queue calling device |
| EP1096431A1 (en) * | 1999-10-27 | 2001-05-02 | Sony International (Europe) GmbH | Reservation system and mobile terminal for the reservation of queuing numbers |
-
2001
- 2001-03-27 SE SE0101081A patent/SE521555C2/en not_active IP Right Cessation
-
2002
- 2002-03-22 CA CA002441043A patent/CA2441043A1/en not_active Abandoned
- 2002-03-22 EP EP02707389A patent/EP1377940A1/en not_active Withdrawn
- 2002-03-22 RU RU2003132439/09A patent/RU2280895C2/en not_active IP Right Cessation
- 2002-03-22 CN CNB028056469A patent/CN1229750C/en not_active Expired - Fee Related
- 2002-03-22 JP JP2002575893A patent/JP2004529424A/en not_active Withdrawn
- 2002-03-22 WO PCT/SE2002/000577 patent/WO2002077928A1/en not_active Application Discontinuation
- 2002-03-22 US US10/467,084 patent/US20040076282A1/en not_active Abandoned
- 2002-03-22 BR BR0208406-6A patent/BR0208406A/en not_active IP Right Cessation
Also Published As
| Publication number | Publication date |
|---|---|
| JP2004529424A (en) | 2004-09-24 |
| RU2280895C2 (en) | 2006-07-27 |
| SE0101081D0 (en) | 2001-03-27 |
| CA2441043A1 (en) | 2002-10-03 |
| US20040076282A1 (en) | 2004-04-22 |
| RU2003132439A (en) | 2005-05-27 |
| WO2002077928A1 (en) | 2002-10-03 |
| EP1377940A1 (en) | 2004-01-07 |
| SE521555C2 (en) | 2003-11-11 |
| SE0101081L (en) | 2002-09-28 |
| BR0208406A (en) | 2004-03-02 |
| CN1229750C (en) | 2005-11-30 |
Similar Documents
| Publication | Publication Date | Title |
|---|---|---|
| CN1229750C (en) | Queue number surveillance | |
| US20070202881A1 (en) | Data processing | |
| EP1916835A1 (en) | Call connecting device, call connecting method, call connecting program, and call accepting server | |
| CN1273736A (en) | Communications system and method therefor | |
| US6061436A (en) | Telephone billing system | |
| US4924495A (en) | Enhanced communication services and apparatus | |
| US6104787A (en) | Method and apparatus for transmitting information in response to a verbal or otherwise audible request therefore | |
| CN1867018A (en) | Digital mobile terminal charge instantly prompting method | |
| US20050177432A1 (en) | Parking system and method | |
| EP1494177A2 (en) | Data management system and method | |
| US9386429B2 (en) | Reverse look up monitoring system | |
| WO2002054301A1 (en) | System for delivering goods | |
| AU2002241453A1 (en) | Queue number surveillance | |
| DK2066105T3 (en) | A method, system and apparatus for collecting data | |
| US20050060176A1 (en) | Data management | |
| TWI315149B (en) | ||
| JP3078721B2 (en) | Facsimile storage and switching equipment | |
| WO2006002979A1 (en) | Data management | |
| EP1829348A2 (en) | Data processing | |
| CA2873306A1 (en) | System and method for monitoring incoming telephone calls | |
| CN1737855A (en) | Once input vehicle parking management method | |
| JPH06253051A (en) | Facsimile equipment |
Legal Events
| Date | Code | Title | Description |
|---|---|---|---|
| C06 | Publication | ||
| PB01 | Publication | ||
| C10 | Entry into substantive examination | ||
| SE01 | Entry into force of request for substantive examination | ||
| C14 | Grant of patent or utility model | ||
| GR01 | Patent grant | ||
| C19 | Lapse of patent right due to non-payment of the annual fee | ||
| CF01 | Termination of patent right due to non-payment of annual fee |