CN1476731A - Telecommunication architecture - Google Patents
Telecommunication architecture Download PDFInfo
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- CN1476731A CN1476731A CNA018194028A CN01819402A CN1476731A CN 1476731 A CN1476731 A CN 1476731A CN A018194028 A CNA018194028 A CN A018194028A CN 01819402 A CN01819402 A CN 01819402A CN 1476731 A CN1476731 A CN 1476731A
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- terminal
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- user agent
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q3/00—Selecting arrangements
- H04Q3/0016—Arrangements providing connection between exchanges
- H04Q3/0029—Provisions for intelligent networking
- H04Q3/005—Personal communication services, e.g. provisions for portability of subscriber numbers
Abstract
The present invention provides a novel telecommunication architecture. The architecture includes a subscriber agent for each subscriber within a telecommunication network. The subscriber agent includes the subscriber's telephone number and calling features. The network also includes terminal agents which are directly associated with one or more terminals such as telephones. The subscriber agent can be associated with one or more terminal agents within the network, so that the subscriber's telephone number and set of calling features can be carried to any terminal within the network. A wide variety of calling features and terminals are supported by the architecture.
Description
Technical field
The present invention relates in telecommunication system, provide system, device and the method that strengthens characteristic.The invention particularly relates to the telecommunication architecture that user and different telecommunication terminals are got in touch.
Background technology
Public phone exchanges network (PSTN) has been obtained huge progress from it occurs.Optical cable and satellite can carry a large amount of calls simultaneously.Signaling System 7(SS-7) (SS7) agreement and advanced intelligent network (AIN) provide the support such as many enhancing call features of calling transfer, voice mail etc.Although obtained these progress, PSTN still sets up call between the user by finishing connection between the user telephone line in essence at it, and it is identical that it makes current PSTN finish the mode of calling when the conceptive and initial imagination PSTN as Circuit Switching Network.In the PSTN framework, has plenty of the pattern that each user gets in touch with the telephone line of physics uniquely admittedly.Like this, the subscriber phone number is also got in touch with identical physical telephone circuit uniquely with the call features that the user is liked, this situation has limited otherwise the generation of the additional enhancements of being supported by modern technologies.
For example, though the portability that SS7 provides some mode to realize local number really in existing P STN, when realizing local number portable, the only link between user and the telephone line can bring problem.In addition, for example the call features of caller identification and Call Waiting etc. only can use at user's telephone line place, if therefore the user is just using another telephone line, then this user just can not use these features.
The typical case that another restriction of PSTN structure relates to call forward feature realizes.Because the only link between user and the telephone line, when first user transfers to second user's telephone line with its telephone line, and during second user answer, first user's calling subscriber may feel confused.In any case, when the switching first user phone the time, the calling subscriber can not leave a message in the first user's voice mailbox, use first user's anyone of phone also can not receive the phone incoming call, because all this callings all will be transferred on second user's the phone.
Outside PSTN, can find more flexibility in the network architecture.For example, in WO-9925071-A2, disclosed a kind of data network framework, allowed the various dissimilar customer set up (for example, terminal, cell phone or personal digital assistant) of user by being connected to network in distributed mode from network access data.WO-9925071-A2 has disclosed a kind of database of storing the client terminal device capacity in network, and second database in network that comprises user profile.When the specific client of user capture, network is at first determined the capacity of this client, then determine the service that this user is subscribed, agree user capture, carry out suitable Data Format Transform to allow on client terminal device, to present the data of being visited based on the service of subscribing.Yet WO-9925071-A2 is confined to the non real-time service such as access Email or network browsing etc.Although the voice service that WO-9925071-A2 has imagined some types really (promptly, literal-speech conversion the service of voice mail service of fetching or Email), but WO-9925071-A2 does not disclose the network of the real-time application that is used to manage end to end voice telephone calls for example etc., so that WO-9925071-A2 does not propose the optional network specific digit of feasible replacement PSTN.
Generally speaking, what can see is that the existing network architecture has limited some and strengthened the optimum realization of feature, therefore need provide a kind of new structure that is easy to support this category feature.
Summary of the invention
An object of the present invention is to provide a kind of novel telecommunication architecture, thereby avoid or alleviate in the above-mentioned shortcoming of prior art at least one.
In one aspect of the invention, provide a kind of telecommunication architecture, having comprised: network is used for transmitting communication between the user; And at least one terminal agency, this terminal agency moves on network, and this network is connected with terminal.This architecture also comprises at least one user agent, and this user agent moves on network, belongs among the user.This user agent has at least one terminal identifier.Each terminal identifier is used in reference to the relevant terminal agency, so that an energy among the user is set up the communication from relevant terminal to one of this terminal agency on this network.
In another aspect of this invention, provide a kind of switch, having comprised: at least one subscriber line interface is used to be connected to relevant terminal; Network interface is used to be connected to network; Processing unit is used to make subscriber line interface and network interconnection, and this processing unit is operationally carried out with user-dependent user agent and corresponding to the terminal of each terminal and acted on behalf of; This user agent is used to make Network Recognition user's identity, and can be configured to sensing terminal agency, thereby transmits communication between this network and this terminal agency; And this terminal agency is used for capacity according to terminal by the communication between subscriber line interface office terminal and the processing unit, so that use the user of this terminal to communicate by network.
In another aspect of this invention, provide the method that is used to set up to user's incoming call, may further comprise the steps:
Receive the request of setting up calling with the user;
Obtain this user's summary;
Be suitable for the terminal of this calling according to being stored in Standard Selection in this summary; And
This calling is connected to this terminal.
In another aspect of this invention, provide the method that user and terminal are got in touch, may further comprise the steps:
Reception is from user's the request of getting in touch with terminal;
Obtain to submit to the summary of this requesting users; And
Upgrade this summary with the calling of representing this user with directed this terminal.
Any particular aspects at said method has following additional step:
Be provided for this user's call features in this terminal according to the call features of in this summary, listing.
In another aspect of this invention, provide and set up the method for breathing out, may further comprise the steps:
Receive the request of the foundation calling of self terminal;
Obtain to submit to the summary of this requesting users; And
Connect this calling according to the standard of listing in this summary.
In any particular aspects of said method, this summary is the user agent.
In any particular aspects of said method, this selection step comprises the terminal of the communicating by letter agency who selects to be used to manage with this terminal, and this Connection Step comprises to be made this user agent point to this terminal agency and connect according to indicating device.
In any particular aspects of said method, this terminal agency is also according to the capacity of this terminal supervisory communications operationally.
In another aspect of this invention, the software configuration that can move on switch is provided, this switch has the processing unit that makes network and at least one terminal interconnect, comprising: at least one terminal agency, and this terminal agency communicates by letter according to a corresponding terminal of its capacity management and this terminal; And with user-dependent user agent, this user agent can be configured to and point to one of this terminal agency, and is exercisable when operation on this switch, so this user can set up the communication of acting on behalf of to this terminal from corresponding terminal by network.
The invention provides a kind of novel telecommunication architecture.This architecture comprises the user agent who is used for each user in the telecommunications network.This user agent comprises this user's telephone number and call features.This network also comprises directly with such as the relevant terminal of one or more terminals of phone to be acted on behalf of.This user agent can with the one or more terminal proxy contacts in this network, thereby this user's telephone number and call features collection can be sent to any terminal in this network.
Brief Description Of Drawings
To will only the preferred embodiments of the present invention be described referring to accompanying drawing now by example, wherein:
Fig. 1 is the schematic diagram of the hardware configuration of switch according to an embodiment of the invention;
Fig. 2 is the schematic diagram of the software configuration of two switches identical with switch shown in Figure 1;
Fig. 3 is the schematic diagram of software configuration shown in Figure 2, wherein user agent and different terminal proxy contacts;
Fig. 4 is the schematic diagram of software configuration shown in Figure 2, one of them user agent and a different terminals proxy contacts;
Fig. 5 is the schematic diagram of software configuration shown in Figure 2, one of them user agent and a different terminals proxy contacts;
Fig. 6 is the schematic diagram of software configuration according to another embodiment of the present invention;
Fig. 7 is the schematic diagram of software configuration shown in Figure 6, one of them user agent and a different terminals proxy contacts;
Fig. 8 is the schematic diagram of software configuration shown in Figure 6, one of them user agent and different terminal proxy contacts;
Fig. 9 is the schematic diagram of software configuration according to another embodiment of the present invention;
Figure 10 is the schematic diagram of software configuration shown in Figure 9, the terminal proxy contacts that one of them user agent is different with; And
Figure 11 is the schematic diagram of software configuration shown in Figure 9, and one of them user agent is according to different behavioral standards and terminal proxy contacts.
Detailed description of the present invention
Now telecommunication architecture according to an embodiment of the invention will be discussed.Referring now to Fig. 1,, switch 120 makes communication network 124 and 128 interconnection of pair of telephone lines road.
In the present embodiment, telephone line 128 is the conventional apparatus with copper twisted pairs, and this copper twisted pairs is generally used for the POTS telephone line now, and telephone line 128 is connected to switch 120 successively with a pair of terminal 132 (being the POTS phone in the present embodiment).Every in the telephone line 128 all is connected to subscriber line interface 136, and this subscriber line interface 136 is contained in the line-card shelf (line-card rack) 136 that combines with switch 120.
(in other embodiments of the invention, telephone line 128 can be the link that is connected to any kind of respective type terminal 132.For example, circuit 128 can be based on the Radio Link of CDMA, OFDM, TDMA etc., and terminal 132 can be movably, radiophone fixing or roaming, this radiophone has suitable transceiver to communicate by circuit 128.In a kind of wireless system, therefore subscriber line interface 136 will be the wireless transceiver in the switch 120, and abstractly, switch 120 will be the wireless base station.Those skilled in the art can expect can be used for replacing the link of other type of circuit 128.)
Switch 120 also comprises the controller 144 that is used for the reciprocal exchange of business between network 124 and circuit 128.Switch 120 also comprises storage device 148, and this storage device 148 stores the information that controlled device 144 is used, and calls out in order to connect between network 124 and circuit 128.More specifically, storage device 148 stores two terminals and acts on behalf of 152a and 152b, and storage device 148 also stores two user agent 154a and 154b.
Terminal act on behalf of among 152a and the 152b each all get in touch with its corresponding phone circuit 128a and 128b uniquely.Therefore each terminal agency 152 comprises the line identifier that makes terminal act on behalf of 152 its corresponding telephone user line interface 140 only links.Usually, terminal agency 152 type, feature and the functional information that also comprise about its corresponding terminal 132.For example, because terminal 132a and 132b are the POTS telephone sets, terminal agency 152 information that will preserve about these POTS telephone sets then, for example the POTS telephone set only can carry out voice telephone calls and they do not comprise graphical user's display, thereby can not receive the fact of caller id information.
Yet user agent 154a and 154b get in touch with arbitrary telephone line 128 uniquely. User agent 154a and 154b but uniquely with customer contact, thereby each user agent 143 generally includes the call features tabulation that subscriber directory number and user subscribe.User agent 154 also comprises the terminal identifier of one (or a plurality of) contact that makes user agent 154 and terminal agency 152.As below illustrating in greater detail, can change terminal identifier according to user's wish.
Although show the storage device 148 that is physically located in the switch 120, storage device 148 (for example, the mode of distribution) realization preferably in one way now is so that the data that are stored on the device 148 can be by other switch access.What can imagine is that though terminal agency 152 always gets in touch with the identical terminal 132 that is connected to its respective switch 120, user agent 154 also can get in touch with the one or more terminals 132 that are connected to various different switches 120.
Though Fig. 1 shows switch 120 according to its hardware configuration, in order to further specify present embodiment, it is useful according to its software configuration switch 120 being shown, as shown in Figure 2.Referring now to Fig. 2,, two switches identical with switch 120 1201,1202 illustrate according to its software configuration.Each is all acted on behalf of 152a...152d by its corresponding terminal and is connected to switch 120 among the telephone line 128a...128d.
Illustrate successively respectively and act on behalf of 152a, 152b, 152c and 152d with each terminal of user agent 154a, 154b, 154c and 154d interconnection by a dotted line.This interconnection of with dashed lines is represented, each of the terminal identifier in user agent 154a, 154b, 154c and the 154d pointed to terminal respectively and acted on behalf of 152a, 152b, 152c and 152d.
Therefore, come the incoming call to the telephone number of user agent 154a of automatic network 124 will point to switch 120
1, directed towards user is acted on behalf of 154a.And the terminal identifier itself in the user agent 154a will point to terminal and act on behalf of 152a, thereby make incoming call sensing circuit 128a and make telephone terminal 132a jingle bell.
Similarly, when when terminal 132a breathes out, switch 120
1This calling is identified as acts on behalf of 152a by terminal and make, and make by the user relevant with user agent 154a, thereby usually the charging of this calling is remembered on the user's relevant with user agent 154a account, and this user can obtain belonging to the call features collection (as Call Waiting, caller identification etc.) of that same subscriber.
Will be appreciated that present embodiment shown in Figure 2 now, on its present arrangement and from user's viewpoint, be equivalent to the telephone central office switch of prior art.Yet, form with prior art and to compare, embodiment shown in Figure 2 can be dynamically configured for different arrangement so that new features to be provided.More specifically, the Any user terminal agency that acts on behalf of 154a, 154b, 154c or 154d can change to point to terminal and acts on behalf of the one or more of 152a, 152b, 152c or 152d.
For example, Fig. 3 shows switch shown in Figure 2 120, and still the terminal identifier of user agent 154a has been changed into the sensing terminal and acted on behalf of 152b therein, and the terminal identifier of user agent 154b has been changed into the sensing terminal and acted on behalf of 152a.Like this, telephone line 128b will be pointed to now, telephone line 128a will be pointed to now the incoming call of the telephone number relevant with user agent 152a to the incoming call of the telephone number relevant with user agent 154a.Similarly, telephone line 128b and 128a will can obtain each the relevant whole call features collection with these user agent 154a and 154b now respectively.
Calling transfer from a terminal 132 to another terminal 132 can only realize that by the terminal identifier in the Iterim Change particular user agent 154 this also is conspicuous.For example, Fig. 6 illustrates switch shown in Figure 4 120, and wherein the terminal identifier of user agent 154c has been changed into the sensing terminal and acted on behalf of 152d.Therefore, will point to telephone line 128d now to the incoming call of the telephone number relevant with user agent 154c.In case having the user of user agent 154c acts on behalf of 152c " switching " with its phone from terminal and acts on behalf of 152d to terminal, this user just can be positioned near the terminal 132d physically, and can receive all identical call features of all incoming calls and access, just look like that this user is like terminal 132c place.
Be also noted that, according to configuration shown in Figure 6, user agent 154c points to identical terminal with 154d and acts on behalf of 152d, according to this configuration, can wish that user agent 154c and 154d make terminal act on behalf of the identity of 152d identification they self, so that acting on behalf of 152d, terminal can use distinguishing the tinkle of bells at terminal 132d place, to distinguish the incoming call of arbitrary user agent 154c or 154d.Alternatively, if terminal 132d is equipped with graphic alphanumeric display, the information that then which user of indication can received incoming call shows thereon.
It will also be understood that because the distribution character of storage device 148, according to the agency of the terminal that is identified in user agent 154 the terminal identifier 152, user agent 154 can be in various switch 120 illustration.For example, as shown in Figure 5, illustrate and work as at switch 120
2Middle illustration is also pointed to the user agent 154a that terminal is acted on behalf of 152d.
Another embodiment of the present invention is wherein passed through network 124 as shown in Figure 6 with four switches 120
1, 120
2... 120
4In each all interconnect.Switch 120 shown in Figure 6
1, 120
2With Fig. 1-switch 120 shown in Figure 5
1, 120
2Be identical.Yet, comparing with Fig. 1-embodiment shown in Figure 5, embodiment shown in Figure 6 has comprised two additional switches 120
3, 120
4, wherein each switch all has and switch 120
1, 120
2Different terminal agency 152 and relevant terminal 132.In addition, as shown in Figure 6, additional switch 120
3, 120
4Do not comprise Any user agency 15
4, but switch 120
3, 120
4Can be operated with illustration appropriate users agency 154, this user agent 154 has the terminal identifier that points to its terminal agency 152.
Switch 120
3Act on behalf of 152e by terminal and be connected to (rich-featured) telephone terminal 132e that is rich in characteristic via copper twisted pairs link 128e.Switch 120
3Also act on behalf of 152f and be connected to laptop terminals 132f via ethernet link 128f or analog by terminal.Terminal acts on behalf of 152e and 152f is configured to based on the functional of those terminals 132 and its corresponding terminal 132 interactions.Therefore for example, the telephone terminal 132e that is rich in characteristic comprises graphic alphanumeric display, if user agent 154 subscribes caller identifications, terminal is acted on behalf of 152e and is configured to caller identification spread and passs this graphic alphanumeric display.Similarly, laptop terminals 132f comprises loud speaker and microphone, therefore terminal is acted on behalf of 152f and is comprised and be used for speech business is converted to the agreement and the software of data format, and this data format can transmit and used to carry out voice telephone calls by network 124 by laptop terminals 132f by ethernet link 128f.The caller identification stream that sends to terminal 132f then can be used for the multifrequency nature on the terminal 132f, for example except or replace only showing incoming call person's name and number, on the display of terminal 132f, show incoming call person's photo.
Switch 120
4Act on behalf of 152g by terminal and be connected to mobile telephone terminal 132g via Radio Link 128g.Switch 120
3Also act on behalf of 152h and be connected to pager terminal 132h via Radio Link 128h by terminal.Terminal acts on behalf of 152g and 152h is configured to based on the functional of those terminals 132 and its corresponding terminal 132 interactions.Therefore for example, mobile telephone terminal 132g comprises graphic alphanumeric display, if user agent 154 has subscribed Short Message Service, then terminal is acted on behalf of 152g and is configured to Short Message Service (SMS) data flow is sent to this graphic alphanumeric display.Similarly, pager terminal 132h only comprises graphic alphanumeric display and beeper, so terminal acts on behalf of 152f and comprise software, is used for interactive voice response (IVR) system demonstration is given user agent's voice incoming call person, and this user agent is connected to terminal and acts on behalf of 152f.This IVR system can point out incoming call person to stay the digital information that can be presented on the pager terminal 132h, but stops the voice incoming call to connect.
The example that can how to operate embodiment illustrated in fig. 6 will be discussed now.For purpose of explanation, the supposition user relevant with user agent 154a is named as " Bill ", it has telephone number 555-555-5555.In addition, Bill has also subscribed caller identification.Therefore, user agent 154a comprise Bill name, he telephone number and with he subscribe caller identification the fact and with all relevant out of Memory of service of Bill.
The Home Telephone machine that also will suppose Bill is telephone terminal 132a, and it is arranged in the house of Bill family.As shown in Figure 6, will suppose further that also the current positive sense terminal of terminal identifier of Bill's user agent 154a is acted on behalf of 152a, therefore, to any incoming call of Bill will be in Bill family terminal 132a place jingle bell.
At last, to suppose that also terminal 132e, 132f, 132g and 132h all belong to Bill, that is: terminal 132e is Bill's an office telephone machine, and terminal 132f is Bill's a working computer, terminal 132g is Bill's a mobile phone, and terminal 132h is Bill's a beep-pager.
To continue exemplary illustrated is carried out in the operation of embodiment referring to Fig. 9, the user agent 154a of Bill shown in it, it points to terminal 152g, thereby makes Bill's incoming call and Bill's call features collection point to mobile telephone terminal 132g.Bill can use any suitable device to make its user agent 154a act on behalf of 152a from terminal and be redirected to and point to terminal and act on behalf of 152g, for example use the ivr menu system by act on behalf of 152a from terminal, it guides user agent 154a that its terminal identifier is acted on behalf of 152a from terminal and changes to terminal and act on behalf of 152g, or uses and can make Bill visit the network browsing interface (from any device of having got the internet ready) of its user agent 154a.Therefore, the caller who dials Bill's number " 555-555-5555 " can relate to Bill at Bill's mobile telephone terminal 132g place now.Similarly, incoming call person's telephone number will be presented on the mobile telephone terminal 132g, because Bill's user agent 154a indication Bill is the user who subscribes the caller identification call features.
Continue exemplary illustrated is carried out in the operation of embodiment referring to Figure 10, the user agent 154a of Bill shown in it, it points to terminal and acts on behalf of 152e and 152f, thereby points to Bill's incoming call, and Bill's call features collection is sent to terminal 132e and 132f.And, Bill can use any suitable device to make its terminal act on behalf of 154a and act on behalf of 152g from terminal and be redirected to and point to terminal and act on behalf of 152e and 152f, for example by using the ivr menu system from telephone terminal 132g, perhaps, by using proving program at arbitrary terminal 132e or 132f place, for example with user identity and password input terminal 132f, it will make Bill login switch 120 effectively
3, and illustration user agent 154a therein.Therefore, the caller who dials Bill's number " 555-555-5555 " can relate to Bill at arbitrary telephone terminal 132e or laptop terminals 132f place that is rich in characteristic now, make Bill can use terminal 132e to carry out dedicated line calling or use terminal 132f carries out hands-free calling.Similarly, incoming call person's telephone number will be presented on terminal 132e and the 132f, because Bill's user agent 154a indication Bill is the user who subscribes the caller identification call features.
What can imagine is, other behavior (behaviour) of various rules, proving program, terminal indicator and user agent 154a is and/or to use the user of any suitable input unit to programme by the service provider.For example, use arrangement shown in Figure 8, the user interface on the addressable laptop terminals 132f of imagination Bill is to programme to other behavior of various rules, proving program, terminal indicator and user agent 154a.It is any that to want the code of conduct of type be all can be programmed.For example, user agent 154a can be programmed, in order to according to such as constantly or many criterions of the powering state of different terminals 132 etc. point to different terminals agency 152.For example, user agent 154a can be programmed to start shooting at mobile telephone terminal 132g and to make any time sensing terminal of himself being acted on behalf of 152g identification by terminal act on behalf of 152g.Alternatively, or in addition, user agent 154a can be programmed and be used for:
1) points to terminal from 6:00PM to 8:00AM and act on behalf of 152a (being Bill's Home Telephone);
2) act on behalf of 152g (being Bill's mobile phone) from 8:00AM to 9:00AM with from 5:00PM to 6:00PM sensing terminal; And
3) point to terminal from 9:00AM to 5:00PM and act on behalf of 152e and 152f (being Bill's office telephone and office computer).
Those skilled in the art can expect that other is used to make user agent 154a to point to different terminal agencies' 152 criterion, and these criterions all within the scope of the invention.For example, user agent 154a can be programmed, if thereby Bill does not reply, if or the terminal 132 relevant with terminal agency 152 is closed, then will act on behalf of 152 places and search its user Bill at different terminals, if last Bill does not reply any other terminal, then make user agent 154 point to pager terminal 132h.
The criterion that is used to make user agent 154a point to another type of different terminals agency 152 comprises based on caller id information foundation rule.For example, have with Inbound Calls number that Bill's individual calls out relevant number and can point to Bill family, can point to Bill office at the telephone terminal 132e place that is rich in characteristic and have with Inbound Calls number that relevant number is called out in Bill's work at telephone terminal 132a place.
In another embodiment of the present invention, support the terminal agency 152 and the terminal 132 of addition type.Referring now to Fig. 9,, switch 120
1... 120
4With the switch 120 among the embodiment of Fig. 6-shown in Figure 8
1... 120
4Be identical.Yet act on behalf of 152i is connected to point of purchase terminal 132g via any suitable wire link 128g additional switch 120 embodiment illustrated in fig. 9 comprising by terminal
5Switch 120
5Also act on behalf of 152j and be connected to voice-mail server terminal 132j via any suitable wire link 132j by terminal.Terminal acts on behalf of 152i and 152j is configured to based on the functional of those terminals 132 and its corresponding terminal 132 interactions.For example, point of purchase terminal 132g comprises card reader, keyboard and graphic alphanumeric display, therefore terminal is acted on behalf of 152i and is configured to the purchase information of paying the fees that receives the user from point of purchase terminal 132i, comprises purchasing price and bank card or credit card information and user authentication information.Terminal is acted on behalf of 152i and also is configured to the transmission authorization message to point of purchase terminal 132i.Usually, will be understood that, viewpoint from businessman and buyer, point of purchase terminal 132i is identical in fact with purchase terminal role of the prior art, but point of purchase terminal 132i acts on behalf of 152i by terminal and network 124 interacts, therefore from the viewpoint of network 124, carry out mandate, below its details will be discussed in further detail in mode unlike the prior art.
Similarly, voice-mail server terminal 132j comprises processing unit and storage device, the voice mail information that is used for breathing out plays to the caller, will record from those callers' incoming call voice mail information, and the information that those have been recorded is played to the user.Therefore, voice-mail server terminal 132j is identical with known voice-mail system role, and still, as below illustrating in greater detail, it acts on behalf of 152j by terminal and one or more user agent 154 interacts with network 124.
The example that can how to operate embodiment illustrated in fig. 9 will be discussed now.For purpose of explanation, supposition is relevant with user agent 154a user and to be used for " Bill " that key diagram 6-example embodiment illustrated in fig. 8 discusses identical.Therefore, user agent 154a comprises Bill's name, his telephone number and the fact that he subscribes caller identification.In addition, user agent 154a comprises Bill's bank card number, and comprises the bank information relevant with this number, for example Bill's Bank Name, Bill's Bank Account Number and in order to seek the necessary agreement of debit authorization from Bill's bank account.
Continuation describes the example operation of this embodiment, supposes that Bill has brushed his bank card by the card reader at point of purchase terminal 132i place.Bill's bank card information then is sent to terminal and acts on behalf of 152i, makes user agent 154a illustration in switch 1205 of Bill, as shown in figure 10.At this some place, user agent 154a uses suitable proving program, and (for example Bill acts on behalf of 152i with personal identification number (PIN) input terminal, then the user agent 154a by Bill differentiates,), then use the bank information that is stored in the Bill among the user agent 154a, in order to bank, seek suitable purchase mandate from Bill's bank by network 124 visit Bills.
The user agent 154a that should be appreciated that Bill now also can point to terminal and act on behalf of the relevant terminal identifier of 152j, thereby makes Bill's voice incoming call point to voice-mail server terminal 132j.Various criterions can be used for once more determining where the terminal identifier among Bill's the user agent 154a will point to.
To the voice mail terminal be discussed referring to Figure 11 now and act on behalf of the example how 152j can operate.For purpose of explanation, supposition is relevant with user agent 154a user and to be used for " Bill " that key diagram 9-example embodiment illustrated in fig. 10 discusses identical.Therefore, user agent 154a comprises Bill's name, his telephone number and the fact that he subscribes caller identification.
In addition, the supposition user relevant with user agent 154b is named as " Hillary ", it has telephone number 666-666-6666.Therefore, user agent 154b comprises Hillary's name and her telephone number.In addition, the supposition user relevant with user agent 154d is named as " Mo Nika ", it has telephone number 777-777-7777.Therefore, user agent 154d comprises the name of Mo Nika and her telephone number.Table I-III provides the summary of user agent 154a, 154b and 154d and associated criterion.
Table I
Bill
| Name | Bill |
| Telephone number | 555-555-5555 |
| Caller identification | Be |
| Default terminal identifier | Terminal is acted on behalf of 152a (" Bill's family ") |
| First code of conduct | If incoming call is from " Mo Nika ", then makes terminal identifier point to terminal and act on behalf of 152h.(" Bill's beep-pager ") |
| Second code of conduct | Act on behalf of the 152g place and do not reply if act on behalf of 152a or terminal, then make terminal identifier point to the voice mail terminal and act on behalf of 152j in terminal.(" Bill's voice mail ") |
Table II
Hillary
| Name | Hillary |
| Telephone number | 666-666-6666 |
| Default terminal identifier | Terminal is acted on behalf of 152b (family of " Hillary ") |
Table III
Mo Nika
| Name | Mo Nika |
| Telephone number | 777-777-7777 |
| Default terminal identifier | Terminal is acted on behalf of 152d (family of " Mo Nika ") |
Once more referring to Fig. 9, illustrate that to point to respectively be the user agent 154a that Bill's family, Bill's voice mail and Bill's the terminal of beep-pager is acted on behalf of 152a, 152j and 152h.Therefore user agent 154 various terminal agencies 152 pointed represent the described criterion of Table I in Fig. 9.
Go on to say example operation embodiment illustrated in fig. 11 now.To suppose that Mo Nika wants to make a phone call to Bill.Therefore, Mo Nika uses her telephone terminal 132d to make relevant terminal act on behalf of the user agent 154d of 152d notice Mo Nika, and Mo Nika is inserting calling.Then Mo Nika pushes Bill's telephone number 555-555-5555 among her the terminal 132d.Then, the user agent 154d accesses network 124 of Mo Nika and locate Bill's user agent 154a.The user agent 154d of Mo Nika self is by Bill's user agent 154a identification and indication Mo Nika is trying and Bill converses.Set up between Mo Nika and Bill in the stage of calling out, by the information of exchange about each user agent, for example which side (Mo Nika or Bill) will be for calling out payment; Call out the type of used voice coder; Whether encryptedly call out; Mo Nika calls out or its whether support voice and video from the terminal 132 of support voice only; Or setting up any other condition and the parameter that can want between the calling between Mo Nika and the Bill, user agent 154d and 154a can consult to be used for the special parameter of this calling.As a part of consulting, user agent 154a will check its code of conduct, and as shown in Table I, when determining that this calling is initiated by Mo Nika, user agent 154a sends to the calling of Mo Nika Bill's pager terminal 132h.Therefore, as a part of consulting, terminal is acted on behalf of the user agent 154a that 152h will notify Bill, terminal is acted on behalf of the voice incoming call that 152h can not receive Mo Nika, but show the ivr menu system, notify not that girl's Cabir does not exist now, but she can leave a message, thereby be presented on Bill's the pager terminal 132h.At this call phase, Mo Nika can leave a message or end call simply, thus stop she user agent 154d and Bill's user agent 154a between mutual.In addition, Bill's user agent 154d can be on Bill's pager terminal 132h display message, show that Mo Nika attempts to make a phone call and comprise the time and date of Mo Nika call try to Bill.
Embodiment illustrated in fig. 9 can otherwise the operation.For example, suppose that Hillary attempts to make a phone call to Bill.Therefore, Hillary uses her telephone terminal 132b, and terminal is acted on behalf of 152b and notified Hillary's user agent 154b Hillary inserting phone.Then Hillary is input to Bill's telephone number 555-555-5555 among her the terminal 132b.Then, Hillary's user agent 154d location Bill's user agent 154a.Himself is discerned Hillary's user agent 154b by Bill's user agent 154a, and indication Hillary is just attempting the communication with Bill.Between Hillary and Bill, set up in the stage of calling out, by the information of exchange about each user agent, the negotiable certain parameter that is used for this calling of user agent 154b and 154a.As a part of consulting, user agent 154a checks its code of conduct, and as shown in Table I, and this calling is sent to Bill's residential terminal 132a when determining not use special code of conduct.Therefore, Bill's telephone terminal 132a will begin jingle bell.Suppose that Bill does not reply, Bill's user agent 154a will check it code of conduct (in Table I, listing) and, after having determined that Bill does not reply, user agent 154a changes its course Hillary's calling and sends to the voice mail terminal and act on behalf of 152j, and Hillary can stay voice mail there.
Though embodiment as herein described points to specific implementations of the present invention, what it will be appreciated that is that the combination of embodiment, subclass and variation are all within the scope of the invention.For example, embodiment as herein described only illustrates user agent's appearance example once, yet can expect having a plurality of examples of user agent, and each example is mutual mutually simultaneously, so that the telecommunication path of wanting to be provided by the user, for example set up a plurality of callings etc. the different terminals Agency.Yet, it will also be understood that, for mutual with the terminal agency in same switch, system can be configured in case for this same terminal in terminal agency mutual, particular user agent needn't be in particular switch illustration itself, but the user agent can be illustrated in and acts on behalf of remote interaction Anywhere and with any terminal in any given switch in the network.
It will also be understood that, replace or except pointing to the terminal agency, the user agent also can point to another user agent.For example, if the user agent belongs to a Customer Service Representative (CSR) in the company and this CSR on vacation, the CSR that then is on one's vacation can make his/her terminal identifier points to colleague's user agent so that CSR on holiday not the time reply incoming call.
Person of skill in the art will appreciate that now,, the invention provides the execution mode of the local number portability requirement of FCC trustship by only changing the terminal identifier in the user agent.
The invention is intended to is to comprise a variety of user agents.Though embodiment as herein described has discussed the user agent who belongs to unique user, what can imagine is that the user agent can be relevant with crowd or tissue.For example, a company can have a user agent, and according to the various actions criterion, this user agent will make incoming call point to single receptionist, or contains the IVR system of the phone directory of company.In addition, this user agent can be configured with a variety of behaviors, for example relies on the moment or replys incoming call by different way based on incoming call person's caller identification stream.
The corporate users agency of another type comprises operator.Therefore, when the caller dials " 0 ", call out the user agent in the pointing system, this user agent is relevant with operator, and this operator manages incoming call in any mode of wanting again, for example makes the caller point to idle operator.Those skilled in the art will expect the corporate users agency of other type, for example be used for the technology Help Center (TAC) of company.
What can imagine is, if want, the individual can have a plurality of user agents, if want, this user agent can be programmed to carry out mutual.For example the individual can have " work " user agent and " individual " user agent, and according to personal user's hope, each user agent can make incoming call person point to different or identical terminal agency.
Will be understood that, the invention is not restricted in the aforementioned embodiment the special various terminals of discussing 132; The terminal of other type for example also shows video telephone, personal digital assistant, network-enabled device of each caller's vision image etc. also within the scope of the invention except the voice messaging amount.
Will be understood that terminal agency is also configurable dissimilar codes of conduct, for condition and the type of setting up calling, the behavior criterion with the user agent alternately and/or negotiation.For example, the terminal agency can be configured to and has one or more user who has this particular terminal.In addition, the terminal that belongs to first user can be configured to the visit of restriction to other user.For example, first user can wish that it is five minutes that limiting telephone is called out.Like this, first user can just cut off the calling that is inserted by second user automatically with its terminal proxy configurations in case second user has used the time of this terminal to be longer than five minutes.The code of conduct of another type can be only to limit which user agent in fact can be allowed to point to self this terminal Agency, and the user who promptly has the user agent can stop all other user agents to point to his terminal agency.Those skilled in the art can expect the code of conduct that is used for the particular terminal agency of other type.
Will be understood that any suitable proving program can be used so that given user agent 154 terminal identifier points to given terminal agency 152.For example, switch 120 can comprise that the requirement user imports the ivr menu system of its telephone number, and can use corresponding PIN code.Alternatively, or in addition, smart card reader can be integrated in the terminal 132, and its smart card content with the user sends to switch 120, and can make smart card relate to user's user agent.Can expect the indentification protocol that also is fit to such as other program of speech recognition etc. as those skilled in the art.
Will be understood that described in the aforementioned embodiment switch 120 is upgradeable, and can arbitrarily support the terminal agency 152 and/or the user agent 154 of any number.What also can imagine is, less switch 120 can be in the user house inner the realization, as private branch exchange (PBX), be used for a plurality of user agents of requirement and/or a plurality of phone or and/or the small business or the consumer family of other type terminals.
Will be understood that, the present invention can be used for realizing all known call features (being Call Waiting, caller identification, calling transfer, short calling etc.), in addition, can be used for realizing any additional call features, this call features is exercisable, desirable or otherwise supported on given terminal and/or particular network.
Though embodiment as herein described is meant terminal agency and user agent, will be understood that, the software configuration of other type except that the agency, also within the scope of the invention.
Will be understood that by comprising suitable gateway, the present invention can be incorporated in the existing telecommunications network such as PSTN etc.For example, the user agent can comprise functional, and when PSTN user will finish calling, PSTN of the prior art was then imitated in this its identification of functional permission, makes user's proxy table terrain identical with the PSTN effect, finishes thereby allow to call out.
The invention provides a kind of novel telecommunication architecture.This architecture comprises the user agent who is used for each user in the telecommunication architecture.This user agent comprises user's telephone number and call features.This user agent can be relevant with one or more terminal agency in the network, so that the complete set of user's telephone number and call features can be sent to any terminal in the network.This architecture is supported a variety of call features and terminal.For example, different with prior art, the user can call individual's call features collection from any terminal in the network.In addition, local number portability is easy to realize with the present invention.Those skilled in the art can expect other advantage.
The above embodiment of the present invention is intended that as example of the present invention, and those skilled in the art can make change and revise the present invention, and does not depart from by the appended scope of the present invention that claim limited fully.
Claims (60)
1. telecommunication architecture comprises:
Network is used for transmitting communication between the user;
At least one the terminal agency who on described network, carries out, described terminal agency makes described network be connected with terminal; And
At least one user agent who on described network, carries out, described user agent belongs to one of described user, described user agent has and is used for making described user agent to point to one of described terminal agency's terminal identifier, so that one of described user can set up the communication of one of acting on behalf of from relevant terminal to described terminal by described network.
2. switch comprises:
At least one subscriber line interface is used to be connected to relevant terminal;
Network interface is used to be connected to network;
Processing unit is used to make described subscriber line interface and described network interconnection, and described processing unit can be operated to carry out with user-dependent user agent and corresponding to the terminal of each terminal and act on behalf of;
Described user agent is used to make the described user's of described Network Recognition identity, and can be configured to the described terminal agency of sensing, so that transmit the communication between described network and the described terminal agency; And
Described terminal agency is used for the capacity according to described terminal, manages communication between described terminal and the described processing unit by described subscriber line interface, so that use the user of described terminal to communicate by described network.
3. switch according to claim 2, wherein said terminal is a telephone set.
4. switch according to claim 2, wherein said terminal are the telephone sets that is rich in characteristic with graphic alphanumeric display.
5. switch according to claim 2, wherein said terminal is a radiophone, and described switch is the wireless base station.
6. switch according to claim 2, wherein said terminal is a beep-pager.
7. switch according to claim 2, wherein said terminal is a personal digital assistant.
8. switch according to claim 2, wherein said terminal is a voice-mail server.
9. switch according to claim 2, wherein said terminal are point of purchase terminals.
10. switch according to claim 2, wherein said network is PSTN.
11. switch according to claim 2, wherein said network is the internet.
12. switch according to claim 2, wherein said user agent comprises described user's name.
13. switch according to claim 2, wherein said user agent comprises one group of call features that belongs to described user.
14. switch according to claim 13, wherein said user can obtain described call features in any end that described user agent points to.
At least a during 15. switch according to claim 13, wherein said call features comprise that caller identification, Call Waiting, short calling, calling are maintained secrecy, visual Call Waiting and calling out is maintained secrecy.
16. switch according to claim 13, wherein said call features comprises calling transfer, acts on behalf of and realizes described calling transfer by described user agent being configured to the terminal of wanting.
17. an executable software configuration on switch has the processing unit that makes network and at least one terminal interconnect, comprising:
At least one terminal agency, described terminal agency is according to corresponding one the communicating by letter in its capacity management and the described terminal; And
With user-dependent user agent, described user agent can be configured to one that points among the described terminal agency, and when carrying out on described switch is exercisable, so that described user can set up the communication of acting on behalf of to described terminal from relevant terminal by described network.
18. software configuration according to claim 17, wherein said terminal is a telephone set, and wherein said communication is voice telephone calls.
19. software configuration according to claim 17, wherein said terminal is a personal computer.
20. software configuration according to claim 17, wherein said terminal is a radiophone, and described switch is the wireless base station.
21. software configuration according to claim 17, wherein said terminal is a beep-pager, and wherein said communication comprises paging information.
22. software configuration according to claim 17, wherein said terminal is a personal digital assistant.
23. software configuration according to claim 17, wherein said terminal is a voice-mail server.
24. software configuration according to claim 17, wherein said terminal are point of purchase terminals, and wherein said communication comprises the purchase mandate.
25. software configuration according to claim 17, wherein said network is PSTN, and described switch comprises the PSTN gateway.
26. software configuration according to claim 17, wherein said network is the internet.
27. software configuration according to claim 17, wherein said user agent comprises described user's name.
28. software configuration according to claim 17, wherein said user agent comprises one group of call features that belongs to described user.
29. software configuration according to claim 28, wherein said user can obtain described call features in any end that can support described feature and described user agent to point to.
At least a during 30. software configuration according to claim 28, wherein said call features comprise that caller identification, Call Waiting, short calling, calling are maintained secrecy, visual Call Waiting and calling out is maintained secrecy.
31. comprising by described user agent being pointed to the terminal of wanting, software configuration according to claim 28, wherein said call features act on behalf of the calling transfer that is realized.
32. a foundation may further comprise the steps the method for user's incoming call:
Receive the request of setting up described calling with described user;
Obtain described user's summary;
According to the terminal that is stored in the suitable described calling of Standard Selection in the described summary; And
Described calling is connected to described terminal.
33. the method that user and terminal are got in touch may further comprise the steps:
Receive the request that user and terminal are got in touch;
Obtain the user's of submission described request summary; And
Upgrade described summary with the calling of indicating described user with directed described terminal.
34. method according to claim 32 is further comprising the steps of:
Be provided for described user's call features in described end according to call features listed in the described summary.
35. a foundation may further comprise the steps from the method for user's exhalation:
Receive the request of the foundation calling of self terminal;
Obtain the user's of submission described request summary; And
Connect described calling according to the standard of listing in the described summary.
36. according to any described method of claim 32, wherein said summary is the user agent.
37. any described method according to claim 32, wherein said selection step comprises the terminal of the communicating by letter agency who selects to be used to manage with described terminal, and described Connection Step comprises and makes described user agent point to described terminal agency and set up described connection according to described indicating device.
38. according to the described method of claim 37, wherein said terminal agency also operationally manages described communication according to the capacity of described terminal.
39. according to any described method of claim 32, wherein said terminal is a telephone set.
40. according to any described method of claim 32, wherein said terminal is a personal computer.
41. according to any described method of claim 32, wherein said terminal is a radiophone.
42. according to any described method of claim 32, wherein said terminal is a beep-pager.
43. according to any described method of claim 32, wherein said terminal is a personal digital assistant.
44. according to any described method of claim 32, wherein said terminal is a voice-mail server.
45. according to any described method of claim 35, wherein said terminal is a point of purchase terminal, and wherein said communication comprises the purchase mandate.
46. according to any described method of claim 32, wherein said user agent comprises described user's name.
At least a during 47. method according to claim 34, wherein said call features comprise that caller identification, Call Waiting, short calling, calling are maintained secrecy, visual Call Waiting and calling out is maintained secrecy.
48. method according to claim 34, wherein said call features comprises calling transfer.
49. architecture according to claim 1, wherein said user is the individual.
50. architecture according to claim 1, wherein said user represents the group.
51. according to the described architecture of claim 50, wherein said group is a company.
52. according to the described architecture of claim 50, wherein said group is the technology Help Center.
53. architecture according to claim 1, wherein said user is the individual.
54. method according to claim 32, wherein said user represents the group.
55. according to the described method of claim 50, wherein said group is many network connection persons.
56. according to the described method of claim 50, wherein said group is " 911 " call center.
57. one kind is used to method that user and terminal are got in touch, may further comprise the steps:
The identity that receives the user from terminal is called out to set up;
Fetch user profile corresponding to described identity; And
Offer described user according to described summary calling out preference.
58. a method that is used to set up calling may further comprise the steps:
The identity that receives the user from terminal is called out to set up;
Fetch user profile corresponding to described identity;
Reception is called out to set up from user's request;
According to the checking of the calling preference in described summary described request; And
If described request is verified and just sets up described calling.
59. architecture according to claim 1, wherein said user agent can be discerned by described user's telephone number.
60. method according to claim 32, the request that wherein receives comprises the step that described user's telephone number is provided with the described step of setting up described calling.
Applications Claiming Priority (4)
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| CA2,323,900 | 2000-10-19 | ||
| CA002323900A CA2323900A1 (en) | 2000-10-19 | 2000-10-19 | Telecommunication architecture |
| US09/722,500 | 2000-11-28 | ||
| US09/722,500 US7197128B1 (en) | 2000-10-19 | 2000-11-28 | Telecommunication architecture |
Publications (2)
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| CN1476731A true CN1476731A (en) | 2004-02-18 |
| CN1295936C CN1295936C (en) | 2007-01-17 |
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| CNB018194028A Expired - Fee Related CN1295936C (en) | 2000-10-19 | 2001-10-16 | Telecommunication architecture |
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| EP (1) | EP1329114A1 (en) |
| JP (1) | JP2004512750A (en) |
| CN (1) | CN1295936C (en) |
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| MX (1) | MXPA03003497A (en) |
| WO (1) | WO2002033984A1 (en) |
Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN101350753B (en) * | 2007-07-20 | 2012-01-11 | 美国博通公司 | Method and system for wireless communication |
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| Publication number | Priority date | Publication date | Assignee | Title |
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| JP4835336B2 (en) | 2005-10-31 | 2011-12-14 | 日本電気株式会社 | Telephone line switching device, telephone relay system, telephone relay method, telephone relay program |
| US8060071B2 (en) | 2006-08-09 | 2011-11-15 | Avaya Inc. | Enterprise mobility user |
| US8228891B2 (en) | 2007-01-31 | 2012-07-24 | Avaya Inc. | Traffic load balancing |
Family Cites Families (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| US5329578A (en) * | 1992-05-26 | 1994-07-12 | Northern Telecom Limited | Personal communication service with mobility manager |
| CA2126170A1 (en) * | 1994-06-17 | 1995-12-18 | Deborah L. Pinard | Automatic call router |
| US7031442B1 (en) * | 1997-02-10 | 2006-04-18 | Genesys Telecommunications Laboratories, Inc. | Methods and apparatus for personal routing in computer-simulated telephony |
| SE514119C2 (en) * | 1998-12-30 | 2001-01-08 | Ericsson Telefon Ab L M | An agent-based distributed method of making calls |
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2001
- 2001-10-16 WO PCT/CA2001/001474 patent/WO2002033984A1/en not_active Application Discontinuation
- 2001-10-16 JP JP2002536852A patent/JP2004512750A/en active Pending
- 2001-10-16 CN CNB018194028A patent/CN1295936C/en not_active Expired - Fee Related
- 2001-10-16 MX MXPA03003497A patent/MXPA03003497A/en active IP Right Grant
- 2001-10-16 EP EP01978043A patent/EP1329114A1/en not_active Withdrawn
- 2001-10-16 AU AU2002210305A patent/AU2002210305A1/en not_active Abandoned
Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN101350753B (en) * | 2007-07-20 | 2012-01-11 | 美国博通公司 | Method and system for wireless communication |
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| EP1329114A1 (en) | 2003-07-23 |
| WO2002033984A1 (en) | 2002-04-25 |
| CN1295936C (en) | 2007-01-17 |
| MXPA03003497A (en) | 2004-05-04 |
| AU2002210305A1 (en) | 2002-04-29 |
| JP2004512750A (en) | 2004-04-22 |
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