CN117827064A - Information processing method, device, equipment and medium - Google Patents

Abstract

The application discloses an information processing method, an information processing device, information processing equipment and an information processing medium, wherein in order to enable a user to timely grasp the efficiency of processing information, a first control is displayed at a preset position of a communication client interface of a first user, and/or a viewing message containing the first control is sent to a client of the first user. And responding to the triggering operation of the first control by the first user, displaying a target page, and displaying the information related to the message processing of the first user through the target page. That is, the user can view the related information of the user on the message processing through the target display page, so that the user can timely grasp the efficiency of the user on the message processing, the user can be promoted to improve the efficiency of the user on the message processing, and the user experience is improved.

Description

Information processing method, device, equipment and medium

Technical Field

The present disclosure relates to the field of computer technologies, and in particular, to an information processing method, an apparatus, a device, and a medium.

Background

In some organizations, such as enterprises, to facilitate communication and collaboration among employees, collaborative software is configured so that the employees may communicate and collaborate in real-time between two or more people through clients that install the collaborative software. When communicating with instant messaging tools in collaborative software, a large number of messages are typically generated, requiring users to process the received messages, especially for people who routinely need to communicate with multiple parties, to receive a large number of messages each day. How to enable users to intuitively understand the capability of processing messages is a technical problem which needs to be solved.

Disclosure of Invention

In view of this, embodiments of the present application provide an information processing method, apparatus, device, and medium, so as to display information related to message processing to a user, and improve user experience.

In order to achieve the above purpose, the technical scheme provided by the application is as follows:

in a first aspect of the present application, there is provided an information processing method, including:

displaying a first control at a preset position of a communication client interface of a first user, and/or sending a viewing message containing the first control to a communication client of the first user;

and responding to the triggering operation of the first control by the first user, displaying a target page, wherein the target page is provided with information related to the message processing of the first user.

In a second aspect of the present application, there is provided an information processing apparatus comprising:

the first display unit is used for displaying a first control at a preset position of a communication client interface of a first user; and/or the number of the groups of groups,

the sending unit is used for sending a viewing message containing a first control to the communication client of the first user;

the second display unit is used for responding to the triggering operation of the first control by the first user and displaying a target page; and the target page displays information related to message processing of the first user.

In a third aspect of the present application, there is provided an electronic device, the device comprising: a processor and a memory;

the memory is used for storing instructions or computer programs;

the processor is configured to execute the instructions or the computer program in the memory, so that the electronic device performs the method according to the first aspect.

In a fourth aspect of the present application, there is provided a computer readable storage medium having instructions stored therein which, when run on a device, cause the device to perform the method of the first aspect.

In a fifth aspect of the present application, there is provided a computer program product comprising computer programs/instructions which, when executed by a processor, implement the method of the first aspect.

From this, this application has following beneficial effect:

in the application, in order to enable a user to timely grasp the efficiency of processing the message, a first control is displayed at a preset position of a communication client interface of the first user, and/or a viewing message containing the first control is sent to a client of the first user. And responding to the triggering operation of the first control by the first user, displaying a target page, and displaying the information related to the message processing of the first user through the target page. That is, the user can view the related information of the user on the message processing through the target display page, so that the user can timely grasp the efficiency of the user on the message processing, the user can be promoted to improve the efficiency of the user on the message processing, and the user experience is improved.

Drawings

In order to more clearly illustrate the embodiments of the present application or the technical solutions in the prior art, the drawings that are required to be used in the embodiments or the description of the prior art will be briefly described below, and it is obvious that the drawings in the following description are only some embodiments described in the present application, and other drawings may be obtained according to these drawings without inventive effort for a person skilled in the art.

Fig. 1 is a flowchart of an information processing method provided in an embodiment of the present application;

fig. 2a is a schematic diagram of a first control display according to an embodiment of the present application;

fig. 2b is a schematic diagram of displaying a target page according to an embodiment of the present application;

FIG. 2c is a schematic diagram of another target page display according to an embodiment of the present disclosure;

FIG. 2d is a schematic diagram of a target page according to an embodiment of the present disclosure;

fig. 3a is a schematic diagram of a second control display according to an embodiment of the present application;

fig. 3b is a schematic diagram of a third control display according to an embodiment of the present application;

fig. 4 is a schematic structural diagram of an information processing apparatus according to an embodiment of the present application;

fig. 5 is a schematic structural diagram of an electronic device according to an embodiment of the present application.

Detailed Description

In order to make the present application solution better understood by those skilled in the art, the following description will clearly and completely describe the technical solution in the embodiments of the present application with reference to the accompanying drawings in the embodiments of the present application, and it is apparent that the described embodiments are only some embodiments of the present application, not all embodiments. All other embodiments, which can be made by one of ordinary skill in the art without undue burden from the present disclosure, are within the scope of the present disclosure.

Currently, users typically receive a large amount of information when working in collaboration through a communication client, such as receiving a large amount of messages through an instant messaging client or receiving a large amount of mail through a mailbox. However, the user cannot know the information processing capability of the user, so that the user cannot accurately grasp the information processing efficiency of the user, the user is not benefited to improving the information processing capability, and the user experience is affected.

Based on the above, the application provides an information processing method, which is characterized in that a first control is displayed at a preset position of a communication client interface used by a first user, and/or a viewing message containing the first control is sent to the communication client of the first user, when the first user triggers the first control, a target page is displayed, and information related to message processing corresponding to the first user, such as message processing efficiency, the number of received messages, the number of processed messages and the like, is displayed in the target page, so that the first user can intuitively know the capability of processing the messages by himself, and the user experience is improved.

In order to facilitate understanding of the technical solutions provided in the embodiments of the present application, the following description will be given with reference to the accompanying drawings.

Referring to fig. 1, a flowchart of an information processing method according to an embodiment of the present application is provided, where the method may be performed by a communication client, and the communication client may be installed in an electronic device. The electronic device may include a mobile phone, a tablet computer, a notebook computer, a desktop computer, a vehicle-mounted terminal, a wearable electronic device, an integrated machine, an intelligent home device, or a virtual machine or a simulator. As shown in fig. 1, the method may include the steps of:

s101: and displaying the first control at a preset position of the communication client interface of the first user, and/or sending a query message containing the first control to the communication client of the first user.

The communication client is a client with a communication function, for example, may be an instant communication client, a mailbox, and the like. The preset location of the communication client interface may include a top location or a bottom location of the communication client interface. When the communication client is an instant communication client, the first control may be displayed on top of an information flow display area of the instant communication client. The first control is used for triggering and displaying a target page, and the target page is used for displaying information related to message processing corresponding to the first user. For convenience of explanation, an instant messaging client will be described as an example.

For example, the information flow display area 200 of the instant messaging client interface shown in fig. 2a displays the first control 201 and the conversation head and name of each conversation at the top position of the information flow display area 200. When a first user clicks on any session, the first user is presented with a corresponding session interface 300 to present messages sent and received in the session through the session interface 300.

In this embodiment, a view message including the first control may also be sent to the communication client of the first user. The viewing message is used for guiding the first user to view the target page. In particular, the view message may be sent to the communication client of the first user at regular intervals, e.g., 9 a day in the morning.

S102: and responding to the triggering operation of the first control by the first user, displaying a target page, wherein the target page displays information related to the message processing of the first user.

And after the first control is detected to be triggered by the first user, displaying a target page to the first user, wherein the target page is provided with information related to message processing of the first user. The information related to message processing may include the number of messages received by the first user in a preset time period, the number of messages processed in the preset time period, and the like.

In some embodiments, prior to presenting the target page, the method further comprises: acquiring a first quantity corresponding to the target type messages received by a first user within a preset time period and a second quantity corresponding to the target type messages processed within the preset time period; and determining a classification result corresponding to the message processed by the first user in the preset time period based on the first quantity and the second quantity. The target page is displayed with a first quantity, a second quantity and a classification result; the target type message may include a message in a session that opens a message notification, a message referring to the first user. Wherein, the target type message processed in the preset time length can include processing the target type message received in the preset time length, or include the target type message received in other time periods; the preset time period can be set according to practical application conditions, for example, the preset time period is 0 to 23 minutes and 59 seconds per day.

The determining, based on the first number and the second number, a classification result corresponding to the message processed by the first user within the preset duration may include: if the difference value of the first quantity minus the second quantity is smaller than or equal to a first preset threshold value, determining a classification result corresponding to the processing message of the first user in a preset duration as a completion target; if the difference value of the first quantity minus the second quantity is larger than a first preset threshold value, determining that the classification result corresponding to the processing information of the first user in the preset time period is an unfinished target. The first preset threshold may be set according to an actual application situation, for example, the first preset threshold is 10, and when the difference between the number of the received messages and the number of the processed messages today is less than or equal to 10, the user is indicated to complete the target; when the difference between the number of received messages and the number of processed messages today is more than 10, the user is indicated to not finish the target.

For example, as shown in FIG. 2b, when a first user activates the control 201 shown in FIG. 2a, a target page 400 is presented to the first user. In this destination page 400 may be displayed the number of messages 280 received by the first user on the same day, and the message processes 260 processed on the same day. Since the difference is greater than 10, an unfinished target is displayed. Meanwhile, the first page can also prompt that the number of received messages today-the number of processed messages is less than or equal to 10 is the completion target. In addition, the first page can further comprise a 'expand more' control, so that multiple pieces of detailed information such as view through the 'expand more' control can be further included.

In some embodiments, the first quantity and the second quantity may also be displayed at associated locations of the first control so that a user may view the number of messages received and the number of messages processed within a preset time period at the interface of the communication client. Further, message processing related information corresponding to the preset time periods can be displayed in the target page.

For example, as shown in fig. 2c, the target page 400 shows the completion progress and the number of days for completing the target, which correspond to the first user processing the message every day in the last week. By clicking "expand more" the progress of the completion corresponding to the daily processing of the message for nearly 1 month can be seen as shown in fig. 2 d. Through the target page shown in fig. 2d, the first user is supported to switch different months to view the message processing data of the history months.

In some embodiments, a first average number of target type messages received by an organization in which the first user is located within a preset time period and a second average number of target type messages processed within the preset time period may also be obtained; the first average number and the second average number are presented on the target page. The organization where the first user is located may be a department where the first user is located and/or a company where the first user is located. The first average number may be the sum of the number of target type messages received by all users within the organization over a predetermined period divided by the total number of users, and the second average number may be the sum of the number of target type messages processed by all users within the organization over the predetermined period divided by the total number of users.

The number of target type messages received by the first user in each preset duration in a near period of time can be displayed in the target page. For example, the number of target type messages received by the first user daily for approximately 7 days is shown in the target page.

It can be seen that, in order to enable the user to timely grasp the efficiency of processing the message by the user, the first control is displayed at a preset position of the communication client interface of the first user, and/or a viewing message including the first control is sent to the communication client of the first user. And responding to the triggering operation of the first control by the first user, displaying a target page, and displaying the information related to the message processing of the first user through the target page. That is, the user can view the related information of the user on the message processing through the target display page, so that the user can timely grasp the efficiency of the user on the message processing, the user can be promoted to improve the efficiency of the user on the message processing, and the user experience is improved.

In some embodiments, a second control may also be displayed on the target page, the second control being used to screen sessions for which unread messages exist for different historical time periods; and responding to the screening operation triggered by the first user through the second control, and displaying the session information of each session and the number of unread messages corresponding to each session in the history time corresponding to the screening operation. The session information may include one or more of a header, a name, a message preview area, and a time corresponding to receiving the latest message of the session. That is, the user is assisted in viewing unread messages over different historical time periods by displaying a second control on the target page. And when the unread messages do not exist in each session corresponding to the first user, canceling to display the second control on the target page. The target page may display session information of each session and the number of unread messages corresponding to each session in the history time corresponding to the filtering operation, or may display session information of each session and the number of unread messages corresponding to each session in the history time corresponding to the filtering operation by calling other pages.

For example, as shown in FIG. 3a, a second control 301 is displayed on the target page, through which second control 301 different historical time periods may be selected, such as 1 day ago, 3 days ago, 7 days ago, 15 days ago, and 30 days ago. Wherein, the session before 1 day of screening refers to the session which is no longer active within 0 day, the session before 3 days of screening refers to the session which is no longer active within 2 days, the session before 7 days of screening refers to the session which is no longer active within 6 days, the session before 15 days of screening refers to the session which is no longer active within 14 days, and the session before 30 days of screening refers to the session which is no longer active within 29 days. In response to the user screening for sessions 7 days ago through second control 301, a session message meeting the screening criteria is displayed on the target page. And displaying the number of unread messages corresponding to the session on the head portrait of each selected session.

If the number of the corresponding conversations in the historical time period corresponding to the screening operation exceeds a second preset threshold, displaying conversation messages corresponding to the second preset threshold and unread message numbers corresponding to each conversation in the second preset threshold on the target page. The second preset threshold may be set according to an actual application situation, for example, the second preset threshold is 20, and when the number of sessions in the screening operation corresponding to the historical time period is greater than 20, only session information of 20 sessions is displayed in the target page. When used for other sessions that want to view, it can be viewed through the "load more" control in the target page.

When the number of the corresponding sessions in the historical time period corresponding to the screening operation exceeds a second preset threshold, the sessions can be ordered according to the number of the unread messages, and an ordering result is obtained; and obtaining a second preset threshold number of sessions from the sequencing result. For example, the number of unread messages is sorted from high to low, and if the number of unread messages is the same, the second preset threshold number of sessions is selected from high to low in reverse order in time (more forward than the longer the current time).

In some embodiments, to assist the user in quickly processing the historical unread messages, a third control is also displayed in the destination page, and the third control is used for one-touch clearing of the unread messages in the screened conversation. Specifically, in response to a triggering operation of the first user on the third control displayed in the target page, the session information of each session and the number of unread messages corresponding to each session are canceled from being displayed in the target page. That is, the first user can quickly process the unread message through the third control.

For example, as shown in fig. 3b, a second control 302 is displayed in the target page, through which second control 302 the unread messages in each screened session can be cleared by one-touch.

That is, the method helps the user to quickly clean unread through the unread mode of the recommended history, and improves the user experience.

In some embodiments, to assist the user in quickly processing some sessions that are not commonly used, a processing measure for the session may also be determined according to the number of unread messages corresponding to the session. For example, when the number of unread messages of a certain session reaches a third preset threshold, the processing measure for the session is to start the no-disturbance mode. Wherein, the session of opening the no-disturbance mode refers to closing the session of message notification.

Specifically, a session in which a new message is generated on the same day (i.e. a session which is still active on the same day) is preferentially determined, and whether the number of unread messages of the session reaches a third preset threshold value is judged, if so, the session message of the session is displayed on a processing page. Wherein, the display can be performed in the order from high to low in the number of unread messages in the processing page. If no conversation is active on the same day, determining that the number of unread messages in other time periods reaches a third preset threshold, and displaying in a processing page. The third preset threshold may be set according to an actual application, for example, the third preset threshold is 20.

In general, a threshold value of the number of sessions displayed by the processing page may be preset, and when the determined number of sessions is greater than a fourth preset threshold value, a fourth preset threshold value of sessions is screened from the determined number of sessions to display. Specifically, the fourth preset threshold number of sessions may be screened out in order of high to low number of unread messages. When the first user enters the processing page, all the sessions in the default processing page are in a selected state. To facilitate user handling, the user is supported to either hook or cancel the hook. The processing page further comprises a one-key non-disturbing control, and a non-disturbing mode can be started for a session displayed by the processing page through the one-key non-disturbing control.

When the user triggers the one-touch non-disturbing control on the processing page, the processing page is updated, and the fourth preset threshold number of sessions are determined again for display, so that the user can further and rapidly process the unusual sessions. In order to ensure that the user can know which sessions can be processed in time, the processing page is updated when the user enters the processing page each time, so that different sessions are displayed for the user.

Based on the above method embodiments, embodiments of the present application provide an information processing apparatus and an electronic device, and will be described below with reference to the accompanying drawings.

Referring to fig. 4, which is a structural diagram of an information processing apparatus according to an embodiment of the present application, as shown in fig. 4, the apparatus may include: a first display unit 401, a transmitting unit 402, and a second display unit 403.

A first display unit 401, configured to display a first control at a preset position of a communication client interface of a first user; and/or the number of the groups of groups,

a sending unit 402, configured to send a view message including a first control to a communication client of the first user;

and the second display unit 403 is configured to respond to a triggering operation of the first control by the first user, and display a target page, where information related to message processing of the first user is displayed in the target page.

In some embodiments, the apparatus comprises: an acquisition unit and a determination unit;

the acquisition unit is used for acquiring a first quantity corresponding to the received target type messages in a preset time period and a second quantity corresponding to the processed target type messages in the preset time period;

the determining unit is used for determining a classification result corresponding to the message processed by the first user in the preset duration based on the first quantity and the second quantity;

the target pages are used for displaying the first quantity, the second quantity and the classification result.

In some embodiments, the determining unit is configured to determine, if a difference between the first number minus the second number is less than or equal to a first preset threshold, a classification result corresponding to the first user processing the message in the preset duration as a completion target; if the difference value of the first quantity minus the second quantity is larger than the first preset threshold value, determining that the classification result corresponding to the message processed by the first user in the preset duration is an unfinished target.

In some embodiments, the view message is used to direct the first user to view the target page.

In some embodiments, the apparatus further comprises: a third display unit;

the third display unit is used for displaying the first quantity and the second quantity at the associated position of the first control.

In some embodiments, the apparatus further comprises: a fourth display unit and a fifth display unit;

the fourth display unit is configured to display a second control on the target page, where the second control is used to screen sessions in which unread messages exist in different historical time periods;

the fifth display unit is configured to respond to a screening operation triggered by the first user through the second control, and display session information of each session and the number of unread messages corresponding to each session in a historical time period corresponding to the screening operation.

In some embodiments, the fifth display unit is specifically configured to display, on the target page, session information corresponding to the second preset threshold number of sessions and an unread message number corresponding to each session in the second preset threshold number of sessions if the number of sessions corresponding to the screening operation in the historical time period exceeds a second preset threshold.

In some embodiments, the apparatus further comprises: a processing unit;

the processing unit is configured to sort the sessions according to the number of unread messages before the target page displays session information corresponding to the second preset threshold number of sessions and the number of unread messages corresponding to each session in the second preset threshold number of sessions, so as to obtain a sorting result; and acquiring the second preset threshold number of sessions from the sequencing result.

In some embodiments, the apparatus further comprises: a first cancel unit;

and the cancellation unit is used for canceling and displaying the session information of each session and the number of unread messages corresponding to each session in the target page in response to the triggering operation of the first user on the third control displayed in the target page.

In some embodiments, the session information includes one or more of a header, a name, a message preview area, and a time corresponding to receiving the latest message of the session.

In some embodiments, the apparatus further comprises: a second cancel unit;

and the second cancelling unit is used for cancelling and displaying the second control on the target page in response to the fact that unread messages do not exist in each session corresponding to the first user.

In some embodiments, the apparatus further comprises: an acquisition unit and a sixth display unit;

the acquisition unit is used for acquiring a first average number of the target type messages received by the organization where the first user is located in the preset time period and a second average number of the target type messages processed in the preset time period;

and the sixth display unit is used for displaying the first average number and the second average number on the target page.

It should be noted that, for specific implementation of each unit in this embodiment, reference may be made to the related description in the above method embodiment. The division of the units in the embodiment of the application is schematic, which is merely a logic function division, and other division manners may be adopted in actual implementation. Each functional unit in the embodiments of the present application may be integrated in one processing unit, or each unit may exist alone physically, or two or more units may be integrated in one unit. For example, in the above embodiment, the processing unit and the transmitting unit may be the same unit or may be different units. The integrated units may be implemented in hardware or in software functional units.

Referring to fig. 5, a schematic structural diagram of an electronic device 500 suitable for use in implementing embodiments of the present disclosure is shown. The terminal devices in the embodiments of the present disclosure may include, but are not limited to, mobile terminals such as mobile phones, notebook computers, digital broadcast receivers, PDAs (personal digital assistants), PADs (tablet computers), PMPs (portable multimedia players), in-vehicle terminals (e.g., in-vehicle navigation terminals), and the like, and stationary terminals such as digital TVs, desktop computers, and the like. The electronic device shown in fig. 5 is merely an example and should not be construed to limit the functionality and scope of use of the disclosed embodiments.

As shown in fig. 5, the electronic device 500 may include a processing means (e.g., a central processing unit, a graphics processor, etc.) 501, which may perform various appropriate actions and processes according to a program stored in a Read Only Memory (ROM) 502 or a program loaded from a storage means 508 into a Random Access Memory (RAM) 503. In the RAM503, various programs and data required for the operation of the electronic apparatus 500 are also stored. The processing device 501, the ROM502, and the RAM503 are connected to each other via a bus 504. An input/output (I/O) interface 505 is also connected to bus 504.

In general, the following devices may be connected to the I/O interface 505: input devices 506 including, for example, a touch screen, touchpad, keyboard, mouse, camera, microphone, accelerometer, gyroscope, etc.; an output device 507 including, for example, a Liquid Crystal Display (LCD), a speaker, a vibrator, and the like; storage 508 including, for example, magnetic tape, hard disk, etc.; and communication means 509. The communication means 509 may allow the electronic device 500 to communicate with other devices wirelessly or by wire to exchange data. While fig. 5 shows an electronic device 500 having various means, it is to be understood that not all of the illustrated means are required to be implemented or provided. More or fewer devices may be implemented or provided instead.

In particular, according to embodiments of the present disclosure, the processes described above with reference to flowcharts may be implemented as computer software programs. For example, embodiments of the present disclosure include a computer program product comprising a computer program embodied on a non-transitory computer readable medium, the computer program comprising program code for performing the method shown in the flow chart. In such an embodiment, the computer program may be downloaded and installed from a network via the communication means 509, or from the storage means 508, or from the ROM 502. The above-described functions defined in the methods of the embodiments of the present disclosure are performed when the computer program is executed by the processing device 501.

The electronic device provided by the embodiment of the present disclosure belongs to the same inventive concept as the method provided by the above embodiment, and technical details not described in detail in the present embodiment can be seen in the above embodiment, and the present embodiment has the same beneficial effects as the above embodiment.

The present disclosure provides a computer storage medium having stored thereon a computer program which, when executed by a processor, implements the method provided by the above embodiments.

It should be noted that the computer readable medium described in the present disclosure may be a computer readable signal medium or a computer readable storage medium, or any combination of the two. The computer readable storage medium can be, for example, but not limited to, an electronic, magnetic, optical, electromagnetic, infrared, or semiconductor system, apparatus, or device, or a combination of any of the foregoing. More specific examples of the computer-readable storage medium may include, but are not limited to: an electrical connection having one or more wires, a portable computer diskette, a hard disk, a Random Access Memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber, a portable compact disc read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the foregoing. In the context of this disclosure, a computer-readable storage medium may be any tangible medium that can contain, or store a program for use by or in connection with an instruction execution system, apparatus, or device. In the present disclosure, however, the computer-readable signal medium may include a data signal propagated in baseband or as part of a carrier wave, with the computer-readable program code embodied therein. Such a propagated data signal may take any of a variety of forms, including, but not limited to, electro-magnetic, optical, or any suitable combination of the foregoing. A computer readable signal medium may also be any computer readable medium that is not a computer readable storage medium and that can communicate, propagate, or transport a program for use by or in connection with an instruction execution system, apparatus, or device. Program code embodied on a computer readable medium may be transmitted using any appropriate medium, including but not limited to: electrical wires, fiber optic cables, RF (radio frequency), and the like, or any suitable combination of the foregoing.

In some implementations, the clients, servers may communicate using any currently known or future developed network protocol, such as HTTP (Hyper Text Transfer Protocol ), and may be interconnected with any form or medium of digital data communication (e.g., a communication network). Examples of communication networks include a local area network ("LAN"), a wide area network ("WAN"), the internet (e.g., the internet), and peer-to-peer networks (e.g., ad hoc peer-to-peer networks), as well as any currently known or future developed networks.

The computer readable medium may be contained in the electronic device; or may exist alone without being incorporated into the electronic device.

The computer readable medium carries one or more programs which, when executed by the electronic device, cause the electronic device to perform the method described above.

Computer program code for carrying out operations of the present disclosure may be written in one or more programming languages, including, but not limited to, an object oriented programming language such as Java, smalltalk, C ++ and conventional procedural programming languages, such as the "C" programming language or similar programming languages. The program code may execute entirely on the user's computer, partly on the user's computer, as a stand-alone software package, partly on the user's computer and partly on a remote computer or entirely on the remote computer or server. In the case of a remote computer, the remote computer may be connected to the user's computer through any kind of network, including a Local Area Network (LAN) or a Wide Area Network (WAN), or may be connected to an external computer (for example, through the Internet using an Internet service provider).

The flowcharts and block diagrams in the figures illustrate the architecture, functionality, and operation of possible implementations of systems, methods and computer program products according to various embodiments of the present disclosure. In this regard, each block in the flowchart or block diagrams may represent a module, segment, or portion of code, which comprises one or more executable instructions for implementing the specified logical function(s). It should also be noted that, in some alternative implementations, the functions noted in the block may occur out of the order noted in the figures. For example, two blocks shown in succession may, in fact, be executed substantially concurrently, or the blocks may sometimes be executed in the reverse order, depending upon the functionality involved. It will also be noted that each block of the block diagrams and/or flowchart illustration, and combinations of blocks in the block diagrams and/or flowchart illustration, can be implemented by special purpose hardware-based systems which perform the specified functions or acts, or combinations of special purpose hardware and computer instructions.

The units involved in the embodiments of the present disclosure may be implemented by means of software, or may be implemented by means of hardware. Where the names of the units/modules do not constitute a limitation of the units themselves in some cases.

The functions described above herein may be performed, at least in part, by one or more hardware logic components. For example, without limitation, exemplary types of hardware logic components that may be used include: a Field Programmable Gate Array (FPGA), an Application Specific Integrated Circuit (ASIC), an Application Specific Standard Product (ASSP), a system on a chip (SOC), a Complex Programmable Logic Device (CPLD), and the like.

In the context of this disclosure, a machine-readable medium may be a tangible medium that can contain, or store a program for use by or in connection with an instruction execution system, apparatus, or device. The machine-readable medium may be a machine-readable signal medium or a machine-readable storage medium. The machine-readable medium may include, but is not limited to, an electronic, magnetic, optical, electromagnetic, infrared, or semiconductor system, apparatus, or device, or any suitable combination of the foregoing. More specific examples of a machine-readable storage medium would include an electrical connection based on one or more wires, a portable computer diskette, a hard disk, a Random Access Memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber, a portable compact disc read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the foregoing.

It should be noted that, in the present description, each embodiment is described in a progressive manner, and each embodiment is mainly described in a different manner from other embodiments, and identical and similar parts between the embodiments are all enough to refer to each other. For the system or device disclosed in the embodiments, since it corresponds to the method disclosed in the embodiments, the description is relatively simple, and the relevant points refer to the description of the method section.

It should be understood that in this application, "at least one" means one or more, and "a plurality" means two or more. "and/or" for describing the association relationship of the association object, the representation may have three relationships, for example, "a and/or B" may represent: only a, only B and both a and B are present, wherein a, B may be singular or plural. The character "/" generally indicates that the context-dependent object is an "or" relationship. "at least one of" or the like means any combination of these items, including any combination of single item(s) or plural items(s). For example, at least one (one) of a, b or c may represent: a, b, c, "a and b", "a and c", "b and c", or "a and b and c", wherein a, b, c may be single or plural.

It is further noted that relational terms such as first and second, and the like are used solely to distinguish one entity or action from another entity or action without necessarily requiring or implying any actual such relationship or order between such entities or actions. Moreover, the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or apparatus that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or apparatus. Without further limitation, an element defined by the phrase "comprising one … …" does not exclude the presence of other like elements in a process, method, article, or apparatus that comprises the element.

The steps of a method or algorithm described in connection with the embodiments disclosed herein may be embodied directly in hardware, in a software module executed by a processor, or in a combination of the two. The software modules may be disposed in Random Access Memory (RAM), memory, read Only Memory (ROM), electrically programmable ROM, electrically erasable programmable ROM, registers, hard disk, a removable disk, a CD-ROM, or any other form of storage medium known in the art.

The previous description of the disclosed embodiments is provided to enable any person skilled in the art to make or use the present application. Various modifications to these embodiments will be readily apparent to those skilled in the art, and the generic principles defined herein may be applied to other embodiments without departing from the spirit or scope of the application. Thus, the present application is not intended to be limited to the embodiments shown herein but is to be accorded the widest scope consistent with the principles and novel features disclosed herein.

Claims (15)

1. An information processing method, characterized in that the method comprises:

displaying a first control at a preset position of a communication client interface of a first user, and/or sending a viewing message containing the first control to a communication client of the first user;

and responding to the triggering operation of the first control by the first user, displaying a target page, wherein the target page is provided with information related to the message processing of the first user.

2. The method according to claim 1, characterized in that the method comprises:

acquiring a first quantity corresponding to target type messages received by a first user in a preset time period and a second quantity corresponding to the target type messages processed in the preset time period;

determining a classification result corresponding to the message processed by the first user in the preset duration based on the first quantity and the second quantity;

the target pages are used for displaying the first quantity, the second quantity and the classification result.

3. The method of claim 2, wherein the determining, based on the first number and the second number, a classification result corresponding to the first user processing the message for the preset duration comprises:

if the difference value of the first quantity minus the second quantity is smaller than or equal to a first preset threshold value, determining a classification result corresponding to the message processed by the first user in the preset duration as a completion target;

if the difference value of the first quantity minus the second quantity is larger than the first preset threshold value, determining that the classification result corresponding to the message processed by the first user in the preset duration is an unfinished target.

4. The method of claim 1, wherein the view message is used to direct the first user to view the target page.

5. The method according to claim 2, wherein the method further comprises:

and displaying the first quantity and the second quantity at the associated position of the first control.

6. The method according to claim 1, wherein the method further comprises:

displaying a second control on the target page, wherein the second control is used for screening sessions with unread messages in different historical time periods;

and responding to the screening operation triggered by the first user through the second control, and displaying session information of each session and the number of unread messages corresponding to each session in a historical time period corresponding to the screening operation.

7. The method of claim 6, wherein displaying, on the destination page, each session information and the number of unread messages corresponding to each session in the history period corresponding to the filtering operation, comprises:

and if the number of the corresponding conversations in the historical time period corresponding to the screening operation exceeds a second preset threshold, displaying the conversation information corresponding to the second preset threshold and the unread message number corresponding to each conversation in the second preset threshold on the target page.

8. The method of claim 7, wherein before the target page displays the session information corresponding to the second preset threshold number of sessions and the number of unread messages corresponding to each session in the second preset threshold number of sessions, the method further comprises:

sorting the sessions according to the number of the unread messages to obtain a sorting result;

and acquiring the second preset threshold number of sessions from the sequencing result.

9. The method according to any one of claims 6-8, further comprising:

and responding to the triggering operation of the first user on the third control displayed in the target page, and canceling to display the session information of each session and the number of unread messages corresponding to each session in the target page.

10. The method of claim 6, wherein the session information includes one or more of a header, a name, a message preview area, and a time corresponding to receiving a latest message of a session.

11. The method of claim 6, wherein the method further comprises:

and in response to the fact that the unread messages do not exist in each session corresponding to the first user, canceling to display the second control on the target page.

12. The method according to claim 1, wherein the method further comprises:

acquiring a first average number of the target type messages received by an organization where the first user is located in the preset time period and a second average number of the target type messages processed in the preset time period;

and displaying the first average number and the second average number on the target page.

13. An information processing apparatus, characterized in that the apparatus comprises:

the first display unit is used for displaying a first control at a preset position of a communication client interface of a first user; and/or the number of the groups of groups,

the sending unit is used for sending a viewing message containing a first control to the communication client of the first user;

and the second display unit is used for responding to the triggering operation of the first control by the first user and displaying a target page, wherein the target page is provided with information related to the message processing of the first user.

14. An electronic device, the device comprising: a processor and a memory;

the memory is used for storing instructions or computer programs;

the processor for executing the instructions or computer program in the memory to cause the electronic device to perform the method of any of claims 1-12.

15. A computer readable storage medium having instructions stored therein which, when executed on a device, cause the device to perform the method of any of claims 1-12.