CN117640832A - Ward calling method, device and system, electronic equipment and storage medium - Google Patents

Abstract

The invention discloses a method, a device, a system, electronic equipment and a storage medium for calling a ward, and belongs to the technical field of automatic control. Wherein the method comprises the following steps: receiving a call request sent by a patient communication end, wherein the patient communication end is deployed in a ward area; searching a first medical care communication end matched with the patient communication end through the call request, wherein the first medical care communication end is deployed in a medical care area; and forwarding the call request to the first medical care communication terminal in a directional way. The invention solves the technical problem of large calling noise of the disease area in the related technology, and improves the calling efficiency of the patient personnel.

Description

Ward calling method, device and system, electronic equipment and storage medium

Technical Field

The invention relates to the technical field of hospital calls, in particular to a method, a device, a system, electronic equipment and a storage medium for calling a ward.

Background

In the related art, the hospital nursing intercom system is used for calling and intercom between nurses at a nurse station and patients on a sickbed, so that the patients can be quickly and conveniently attended by the services of nurses, and the service efficiency and the environment of the hospital are greatly improved. When the patient needs to help, the calling key on the bedside extension is pressed, the nurse station host receives the calling information, and the nurse station personnel answer and talk with the patient, even go to help before.

In the related art, when a bedside extension calls, a gate extension, a corridor display screen and a nurse station host in a ward all broadcast calling information at the same time, and each responsible nurse carries out corresponding processing according to whether the called bed is a management class of the nurse station host, wherein the existing processing modes are as follows: the nurse receives the call to the nurse station host; the nurse calls and answers the call to the gate extension of the ward gate.

In the related art, when a bedside extension calls, a gate extension, a corridor display screen and a nurse station host in a ward all broadcast call information at the same time, and each responsible nurse carries out corresponding processing according to whether the called bed is a management class of the nurse station host, so that the following call mode has the following problems: all the devices broadcast alarm information, so that noise pollution in a disease area is serious, and work and rest of personnel are affected; the responsible nurse needs to manually judge whether the calling bed is the own management bed or not, and human errors possibly occur, which are problems of all intelligent calling systems on the market at present; the responsible nurse needs to go to a nurse station or a ward gate to answer or dispose the call, and can not answer or dispose the call anytime and anywhere, thereby influencing the working efficiency.

In view of the above problems in the related art, an effective solution has not been found.

Disclosure of Invention

The invention provides a method, a device, a system, electronic equipment and a storage medium for calling a ward.

According to an aspect of the embodiments of the present application, there is provided a ward calling method, including: receiving a call request sent by a patient communication end, wherein the patient communication end is deployed in a ward area; searching a first medical care communication end matched with the patient communication end through the call request, wherein the first medical care communication end is deployed in a medical care area; and forwarding the call request to the first medical care communication terminal in a directional way.

Further, searching the first medical care communication end matched with the patient communication end through the call request comprises the following steps: analyzing patient personnel identification from the call request; a scheduling table of a disease area is obtained from a hospital information system HIS, wherein the scheduling table comprises a plurality of groups of mapping tables of patient personnel identifications and responsible medical personnel identifications, each patient personnel identification is bound with a plurality of patient communication ends, and each responsible medical personnel identification is bound with a plurality of medical communication ends; searching a first responsible medical personnel identifier matched with the patient personnel identifier through the scheduling table; and searching a first medical care communication end binding the first responsible medical care personnel identification.

Further, after forwarding the call request to the first healthcare communication end in a directed manner, the method further comprises: monitoring the response of the first medical care communication end; if the response of the first medical care communication end is not monitored within the preset time; and forwarding the call request to the second medical care communication terminal in a directional way.

Further, forwarding the call request to the second medical care communication terminal in a directed manner includes: analyzing patient personnel identification from the call request; acquiring a scheduling table of a disease area from the HIS, wherein the scheduling table comprises a plurality of groups of mapping tables of patient personnel identifications, first responsible medical personnel identifications and second responsible medical personnel identifications, each patient personnel identification is bound with a plurality of patient communication ends, and each responsible medical personnel identification is bound with a plurality of medical communication ends; searching a second responsible medical personnel identifier matched with the patient personnel identifier through the scheduling table; and searching a second medical care communication end binding the second medical care personnel identification.

Further, after forwarding the call request directed to the second healthcare communication end, the method further includes: monitoring the response of the second medical care communication end; if the response of the second medical care communication end is not monitored within the preset time; broadcasting the call request to the medical care communication end of the whole disease area.

Further, after forwarding the call request to the first healthcare communication end in a directed manner, the method further comprises: receiving an augmented request sent by the first medical care communication end; forwarding the redundancy request to a redundancy communication terminal; and establishing a three-party communication group by the first medical care communication terminal, the patient communication terminal and the augmented communication terminal.

Further, receiving a call request sent by the patient communication terminal includes at least one of the following: receiving a call request sent by a bedside extension; receiving a call request sent by a bathroom extension; wherein, the patient communication end comprises the bedside extension and the bathroom extension.

According to another aspect of the embodiments of the present application, there is also provided a ward calling device, including: the first receiving module is used for receiving a call request sent by a patient communication end, wherein the patient communication end is arranged in a ward area; the searching module is used for searching a first medical care communication end matched with the patient communication end through the call request, wherein the first medical care communication end is deployed in a medical care area; and the first forwarding module is used for forwarding the call request to the first medical care communication terminal in a directional way.

Further, the search module includes: the analyzing unit is used for analyzing the patient personnel identification from the call request; the first acquisition unit is used for acquiring a scheduling table of a disease area from a hospital information system HIS, wherein the scheduling table comprises a plurality of groups of mapping tables of patient personnel identifications and responsible medical personnel identifications, each patient personnel identification is bound with a plurality of patient communication ends, and each responsible medical personnel identification is bound with a plurality of medical communication ends; the first searching unit is used for searching a first responsible medical personnel identifier matched with the patient personnel identifier through the scheduling table; the second searching unit is used for searching the first medical care communication end bound with the first responsible medical care personnel identifier.

Further, the apparatus further comprises: the first monitoring module is used for monitoring the response of the first medical care communication end after the first forwarding module forwards the call request to the first medical care communication end in a directional mode; and the second forwarding module is used for forwarding the call request to the second medical care communication terminal in a directional way if the response of the first medical care communication terminal is not monitored within the preset time.

Further, the second forwarding module includes: the analyzing unit is used for analyzing the patient personnel identification from the call request; the second acquisition unit is used for acquiring a scheduling table of the disease area from the HIS, wherein the scheduling table comprises a plurality of groups of mapping tables of patient personnel identifications, first responsible medical personnel identifications and second responsible medical personnel identifications, each patient personnel identification is bound with a plurality of patient communication ends, and each responsible medical personnel identification is bound with a plurality of medical communication ends; the third searching unit is used for searching a second responsible medical personnel identifier matched with the patient personnel identifier through the scheduling table; and the fourth searching unit is used for searching the second medical care communication end bound with the second medical care personnel identifier.

Further, the apparatus further comprises: the second monitoring module is used for monitoring the response of the second medical care communication end after the second forwarding module forwards the call request to the second medical care communication end in a directional manner; and the third forwarding module is used for broadcasting the call request to the medical communication end of the whole disease area if the response of the second medical communication end is not monitored within the preset time.

Further, the apparatus further comprises: the second receiving module is used for receiving the augmented request sent by the first medical care communication end after the first forwarding module forwards the call request to the first medical care communication end in a directional mode; the fourth forwarding module is used for forwarding the redundancy request to the redundancy communication terminal; the creation module is used for creating a three-party communication group by the first medical care communication terminal, the patient communication terminal and the augmented communication terminal.

Further, the first receiving module includes at least one of: a first receiving unit, configured to receive a call request sent by an extension head of a bed; the second receiving unit is used for receiving a call request sent by the bathroom extensions; wherein, the patient communication end comprises the bedside extension and the bathroom extension.

According to another aspect of the embodiments of the present application, there is also provided a storage medium including a stored program that performs the steps described above when running.

According to another aspect of the embodiments of the present application, there is also provided an electronic device, including a processor, a communication interface, a memory, and a communication bus, where the processor, the communication interface, and the memory complete communication with each other through the communication bus; wherein: a memory for storing a computer program; and a processor for executing the steps of the method by running a program stored on the memory.

Embodiments of the present application also provide a computer program product comprising instructions which, when run on a computer, cause the computer to perform the steps of the above method.

According to the invention, the call request sent by the patient communication end is received, wherein the patient communication end is deployed in a ward area, the first medical care communication end matched with the patient communication end is searched through the call request, the first medical care communication end is deployed in the medical care area, the call request is directionally forwarded to the first medical care communication end, the call request of a patient person can be directionally forwarded to the medical care person of the medical care communication end through searching the medical care communication end matched with the patient communication end, a one-to-one call response mechanism between the patient person and the medical care person is realized, accurate calling is realized, the call noise of a disease area is reduced as much as possible, the technical problem of large call noise of the disease area in the related technology is solved, and meanwhile, the call efficiency of the patient person is improved.

Drawings

The accompanying drawings, which are included to provide a further understanding of the invention and are incorporated in and constitute a part of this application, illustrate embodiments of the invention and together with the description serve to explain the invention and do not constitute a limitation on the invention. In the drawings:

FIG. 1 is a block diagram of the hardware architecture of a server according to an embodiment of the present invention;

FIG. 2 is a flow chart of a method of ward calling in accordance with an embodiment of the present invention;

FIG. 3 is a flow chart of call answering in an embodiment of the present invention;

FIG. 4 is a schematic structural diagram of a medical care communication terminal according to an embodiment of the present invention;

fig. 5 is a block diagram of a ward calling device according to an embodiment of the present invention.

Detailed Description

In order to make the present application solution better understood by those skilled in the art, the following description will be made in detail and with reference to the accompanying drawings in the embodiments of the present application, it is apparent that the described embodiments are only some embodiments of the present application, not all embodiments. All other embodiments, which can be made by one of ordinary skill in the art based on the embodiments herein without making any inventive effort, shall fall within the scope of the present application. It should be noted that, in the case of no conflict, the embodiments and features in the embodiments may be combined with each other.

It should be noted that the terms "first," "second," and the like in the description and claims of the present application and the above figures are used for distinguishing between similar objects and not necessarily for describing a particular sequential or chronological order. It is to be understood that the data so used may be interchanged where appropriate such that embodiments of the present application described herein may be implemented in sequences other than those illustrated or otherwise described herein. Furthermore, the terms "comprises," "comprising," and "having," and any variations thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or apparatus that comprises a list of steps or elements is not necessarily limited to those steps or elements expressly listed but may include other steps or elements not expressly listed or inherent to such process, method, article, or apparatus.

Example 1

The method embodiment provided in the first embodiment of the present application may be executed in a controller, a server, a computer, or a similar operation scheduling device. Taking the operation on a server as an example, fig. 1 is a block diagram of a hardware structure of a server according to an embodiment of the present invention. As shown in fig. 1, the server may include one or more (only one is shown in fig. 1) processors 102 (the processor 102 may include, but is not limited to, a microprocessor MCU or a processing device such as a programmable logic device FPGA) and a memory 104 for storing data, and optionally, a transmission device 106 for communication functions and an input-output device 108. It will be appreciated by those skilled in the art that the structure shown in fig. 1 is merely illustrative, and is not intended to limit the structure of the server described above. For example, the server may also include more or fewer components than shown in FIG. 1, or have a different configuration than shown in FIG. 1.

The memory 104 may be used to store a server program, for example, a software program of application software and a module, such as a server program corresponding to a video dynamic and static rate identifying method in an embodiment of the present invention, and the processor 102 executes the server program stored in the memory 104, thereby performing various functional applications and data processing, that is, implementing the method described above. Memory 104 may include high-speed random access memory, and may also include non-volatile memory, such as one or more magnetic storage devices, flash memory, or other non-volatile solid-state memory. In some examples, the memory 104 may further include memory remotely located with respect to the processor 102, which may be connected to a server via a network. Examples of such networks include, but are not limited to, the internet, intranets, local area networks, mobile communication networks, and combinations thereof.

The transmission device 106 is used to receive or transmit data via a network. Specific examples of the network described above may include a wireless network provided by a communication provider of a server. In one example, the transmission device 106 includes a network adapter (Network Interface Controller, simply referred to as NIC) that can connect to other network devices through a base station to communicate with the internet. In one example, the transmission device 106 may be a Radio Frequency (RF) module, which is configured to communicate with the internet wirelessly.

In this embodiment, a method for calling a ward is provided, and fig. 2 is a flowchart of a method for calling a ward according to an embodiment of the present invention, as shown in fig. 2, where the flowchart includes the following steps:

step S202, receiving a call request sent by a patient communication end, wherein the patient communication end is deployed in a ward area;

the scheme of the embodiment can be applied to places needing nursing talkback such as hospitals, nursing homes, beauty parlors, caregivers, sanitariums and the like. The communication end used by the nursing staff is a patient communication end, the communication end used by the nursing staff is a medical care communication end, the patient communication end can initiate a call, the medical care communication end can respond and answer the call, and the two communication ends establish point-to-point communication after responding.

The ward calling system of this embodiment includes medical side and patient side, and medical side's communication equipment includes staff's pronunciation card, nurse station host computer, corridor display screen, gate extension, and patient side's communication equipment includes head of a bed extension, bathroom extension.

The patient communication terminal is deployed in a ward area where patient personnel may be present, such as a bedside, a bathroom, a rest room, etc., and in one example, receiving a call request sent by the patient communication terminal includes at least one of: receiving a call request sent by a bedside extension; receiving a call request sent by a bathroom extension; the patient communication end comprises a bedside extension and a bathroom extension. The calling priority of the bathroom extensions is higher than that of the bedside extensions.

Step S204, searching a first medical care communication end matched with a patient communication end through a call request, wherein the first medical care communication end is deployed in a medical care area;

medical care communication end is disposed in the medical care area that medical personnel probably appear, like staff's pronunciation card (also can be tablet, pendant, entrance guard's card, accessories such as cell-phone shell) that medical personnel portably wears, nurse station, medical office.

Step S206, forward the call request to the first medical care communication terminal.

The first medical care communication end of this embodiment binds with medical personnel, and every medical personnel on duty portably wears a medical care communication end, and the call request is preferentially forwarded to the medical care communication end that binds with medical personnel, and when the medical care communication end that binds with medical personnel all does not respond, the corresponding medical host computer is given again at last, carries out full-member broadcasting.

Through the steps, the call request sent by the patient communication end is received, wherein the patient communication end is deployed in a ward area, the first medical care communication end matched with the patient communication end is searched through the call request, the first medical care communication end is deployed in a medical care area, the call request is directionally forwarded to the first medical care communication end, the call request of patient personnel can be directionally forwarded to medical care personnel of the medical care communication end through searching the medical care communication end matched with the patient communication end, a one-to-one call response mechanism between the patient personnel and the medical care personnel is realized, accurate calling is realized, the call noise of a disease area is reduced as much as possible, the technical problem of large call noise of the disease area in the related technology is solved, and meanwhile, the call efficiency of the patient personnel is improved.

In one implementation of this embodiment, searching for a first medical care communication end matching the patient communication end through the call request includes:

s11, analyzing the patient personnel identification from the call request;

the call request in this embodiment carries information such as a terminal identifier, a terminal deployment location (such as a hospital bed number, a ward number, and a ward number), and the information may identify a patient corresponding to the call request, where the patient refers to a patient who triggers the call request.

S12, acquiring a scheduling table of a disease area from the HIS, wherein the scheduling table comprises a plurality of groups of mapping tables of patient personnel identifications and responsible medical personnel identifications, each patient personnel identification is bound with a plurality of patient communication ends, and each responsible medical personnel identification is bound with a plurality of medical communication ends;

in one example, each patient identification binds two patient communication ends (a head end and a bathroom end), and each responsible healthcare worker identification binds one healthcare communication end (e.g., a portable voice card).

The call server of this embodiment is connected with the HIS, and can read and call patient information (including patient name, bed, age, illness state, nursing level, payment details, etc.) in the HIS (Hospital Information System ) database, and medical care information, such as the status of the shift, responsible patient information (e.g. patient, sickbed, ward, etc.). Table 1 is a schematic diagram of a shift table in this embodiment, and the patient marks are illustrated by using the medical staff marks as names and the patient marks as beds:

TABLE 1

The scheduling table of the embodiment adjusts the responsibility area of the medical staff according to the working state of the medical staff, or dynamically updates the hospitalization and discharge of the patient.

S13, searching a first responsible medical personnel identifier matched with the patient personnel identifier through a scheduling table;

s14, searching a first medical care communication end for binding the first responsible medical care personnel identification.

In one example, the patient communication end corresponding to the bed 1 initiates a call request, and the call request is directionally forwarded to the device 1 by searching a shift table and matching with medical staff, namely Zhang san, binding the device 1 to serve as the medical communication end, so that one-to-one directional call and communication from the patient staff to the medical staff are realized by ringing the device 1.

In one implementation manner of this embodiment, after forwarding the call request to the first medical care communication end, the method further includes: monitoring response of the first medical care communication end; if the response of the first medical communication terminal is not monitored within the preset time, the call request is directionally forwarded to the second medical communication terminal.

In still other examples, after forwarding the call request directed to the first healthcare communication end, further comprising: receiving a transfer call request sent by a first medical care communication terminal, responding to the transfer call request, and directionally transferring the call request to a second medical care communication terminal.

Optionally, forwarding the call request to the second medical care communication terminal includes: analyzing patient personnel identification from the call request; the method comprises the steps that a scheduling table of a disease area is obtained from an HIS, wherein the scheduling table comprises a plurality of groups of mapping tables of patient personnel identifiers, first responsible medical personnel identifiers and second responsible medical personnel identifiers, each patient personnel identifier is bound with a plurality of patient communication terminals, and each responsible medical personnel identifier is bound with a plurality of medical communication terminals; searching a second responsible medical personnel identifier matched with the patient personnel identifier through a scheduling table; and searching a second medical care communication end bound with the second medical care personnel identifier.

Table 2 is a schematic diagram of a shift table in this embodiment, and the patient marks are illustrated by using the medical staff marks as names and the patient marks as beds:

TABLE 2

In one example, the patient communication end corresponding to the bed 1 initiates a call request, and the shift table is searched to be matched with the first responsible medical personnel, namely, the Zhang san binds the device 1 to serve as the medical communication end, but the device 1 does not answer within 3 seconds, so that the second responsible medical personnel, namely, zhao Liu, is searched, the call request is directionally forwarded to the device 4, and the device 4 rings, so that one-to-one directional call and communication from the patient personnel to the medical personnel are realized.

The network communication unit is connected with the hospital HIS system, so that accurate calling and talkback can be realized according to the scheduling, and the calling is accurate to people: the patient call is first sent to the precision interactive voice card of the first responsible nurse, and if the first responsible nurse is not processing, the patient call is sent to the second responsible precision interactive voice card of the patient.

In one example, after forwarding the call request to the second healthcare communication end in a directed manner, further comprising: monitoring a response of the second medical care communication end; if the response of the second medical communication terminal is not monitored within the preset time, broadcasting a call request to the medical communication terminal in the whole disease area.

Optionally, the third medical care communication end, the fourth medical care communication end and the like may be further configured, and the third liability nurse and the fourth liability nurse may be respectively bound, so that the conditions such as the patient level (the higher the patient level, the more the liability nurses) and the patient level (the higher the patient level, the more the liability nurses) may be flexibly set according to the disease severity type (the more the patients are).

If the second responsible nurse does not process the call request, the report of the whole disease area can be finally carried out, thus the call noise of the disease area can be greatly reduced, and the call request of the patient personnel can be timely triggered and responded.

In one implementation manner of this embodiment, after forwarding the call request to the first medical care communication end, the method further includes: receiving an augmented request sent by a first medical care communication end; forwarding an amplification request to an amplification communication terminal; and the first medical care communication end, the patient communication end and the redundancy communication end establish a three-party communication group.

In one example, the augmented communication end is a communication end which is preset and bound, such as a communication end bound with a superior leader or colleague of the first responsible nurse, and also can be a medical care host of the nurse station.

Can carry out the one-key according to the scheduling and add up, realize three party conversation demand, nurse can be resultant force and solve patient's problem.

Fig. 3 is a schematic flow chart of call answering in the embodiment of the invention, a patient communication end at a head of a bed initiates a call through a handle or a button, a call server searches responsible medical staff corresponding to the patient staff according to a scheduling table, a point-to-point call is established after forwarding, if a call request with higher priority such as a bathroom is received in the process, a current common call request is hung up, the call request is transferred to the bathroom, and if the responsible medical staff does not answer/transfer/ask for help, a broadcast is initiated to a medical host.

According to the scheme of the embodiment, accurate calling and talkback can be realized according to scheduling, the calling is accurate to the person, the patient call is firstly sent to a first responsible nurse, if the first responsible nurse does not process the call, the patient call is sent to a second responsible nurse of the patient, if the second responsible nurse does not process the call, the report of the whole disease area is finally carried out, and the call noise of the disease area is reduced as much as possible; the one-key rescue can be performed according to the scheduling, the three-way call requirement can be realized, and the nurses can get the force to solve the problem of the patients; emergency calls such as bathroom calls can be processed; one medical staff can automatically switch the service time of the medical interphone according to the scheduling.

Fig. 4 is a schematic structural diagram of a medical care communication terminal according to an embodiment of the present invention, which is composed of a magnetic charging interface, a power supply unit, a speaker unit, a main control unit, a USB interface unit, a key unit, a microphone unit, an indicator light unit and a network communication unit, so as to form a precise interactive voice card with complete functions.

The accurate interactive voice card is connected with the HIS system of the hospital through the network communication unit, so that corresponding nurses are bound with the card, and the function of automatically switching service time according to scheduling is realized. The accurate interactive voice card is accessed into the intelligent call system through a network, and the call answering and intercom functions are realized through the call processing keys. The intelligent call system is accessed through the network, and call transfer is realized through the rescue key, so that the purpose of rescue is achieved. The microphone unit is used for picking up sound and is matched with the loudspeaker unit to realize the functions of calling answering and intercom. The indicator light unit is composed of red and green double-color indicator lights and is used for indicating the electric quantity condition and the charging state of the battery. The magnetic charging interface is connected with the main board by adopting a contact and is additionally provided with a magnet for installation, so that foolproof and noninductive charging with a matched charging seat can be realized. The card mounting position is designed on the shell, and related information such as the name, the job and the like of medical staff is printed on the card. The card mounting position is reserved on the accurate interactive voice card shell, and card swiping functions such as entrance guard can be integrated. The portable hanging hole is designed on the accurate interactive voice card shell, and the portable interactive voice card can be carried in a plurality of modes of simply hanging the clip or the hanging rope.

Optionally, the accurate interactive voice card can also adopt an electronic display screen to display the basic information such as the name, position and the like of medical staff.

By adopting the scheme of the embodiment, a medical staff can automatically convert the service time of the medical interphone by one according to the scheduling, the light-weight design is realized, the card swiping functions such as entrance guard and the like are integrated, the portable and the use are more convenient, calls can be answered, talked and amplified at any time and any place in the working time of the medical staff, the psychological pressure of the medical staff is lightened, the working efficiency of the medical staff is greatly improved, and the portable intelligent interphone has a certain significance for improving the doctor-patient relationship.

From the description of the above embodiments, it will be clear to a person skilled in the art that the method according to the above embodiments may be implemented by means of software plus the necessary general hardware platform, but of course also by means of hardware, but in many cases the former is a preferred embodiment. Based on such understanding, the technical solution of the present invention may be embodied essentially or in a part contributing to the prior art in the form of a software product stored in a storage medium (e.g. ROM/RAM, magnetic disk, optical disk) comprising instructions for causing a terminal device (which may be a mobile phone, a computer, a server, or a network device, etc.) to perform the method according to the embodiments of the present invention.

Example 2

The embodiment also provides a ward calling device, which is used for implementing the above embodiment and the preferred implementation manner, and is not described in detail. As used below, the term "module" may be a combination of software and/or hardware that implements a predetermined function. While the means described in the following embodiments are preferably implemented in software, implementation in hardware, or a combination of software and hardware, is also possible and contemplated.

Fig. 5 is a block diagram of a ward calling device according to an embodiment of the present invention, as shown in fig. 5, the device includes: a first receiving module 50, a searching module 52, a first forwarding module 54, wherein,

the first receiving module 50 is configured to receive a call request sent by a patient communication end, where the patient communication end is disposed in a ward area;

a searching module 52, configured to search, through the call request, a first medical care communication end that is matched with the patient communication end, where the first medical care communication end is disposed in a medical care area;

a first forwarding module 54 is configured to forward the call request to the first medical care communication terminal in a directed manner.

Optionally, the searching module includes: the analyzing unit is used for analyzing the patient personnel identification from the call request; the first acquisition unit is used for acquiring a scheduling table of a disease area from a hospital information system HIS, wherein the scheduling table comprises a plurality of groups of mapping tables of patient personnel identifications and responsible medical personnel identifications, each patient personnel identification is bound with a plurality of patient communication ends, and each responsible medical personnel identification is bound with a plurality of medical communication ends; the first searching unit is used for searching a first responsible medical personnel identifier matched with the patient personnel identifier through the scheduling table; the second searching unit is used for searching the first medical care communication end bound with the first responsible medical care personnel identifier.

Optionally, the apparatus further includes: the first monitoring module is used for monitoring the response of the first medical care communication end after the first forwarding module forwards the call request to the first medical care communication end in a directional mode; and the second forwarding module is used for forwarding the call request to the second medical care communication terminal in a directional way if the response of the first medical care communication terminal is not monitored within the preset time.

Optionally, the second forwarding module includes: the analyzing unit is used for analyzing the patient personnel identification from the call request; the second acquisition unit is used for acquiring a scheduling table of the disease area from the HIS, wherein the scheduling table comprises a plurality of groups of mapping tables of patient personnel identifications, first responsible medical personnel identifications and second responsible medical personnel identifications, each patient personnel identification is bound with a plurality of patient communication ends, and each responsible medical personnel identification is bound with a plurality of medical communication ends; the third searching unit is used for searching a second responsible medical personnel identifier matched with the patient personnel identifier through the scheduling table; and the fourth searching unit is used for searching the second medical care communication end bound with the second medical care personnel identifier.

Optionally, the apparatus further includes: the second monitoring module is used for monitoring the response of the second medical care communication end after the second forwarding module forwards the call request to the second medical care communication end in a directional manner; and the third forwarding module is used for broadcasting the call request to the medical communication end of the whole disease area if the response of the second medical communication end is not monitored within the preset time.

Optionally, the apparatus further includes: the second receiving module is used for receiving the augmented request sent by the first medical care communication end after the first forwarding module forwards the call request to the first medical care communication end in a directional mode; the fourth forwarding module is used for forwarding the redundancy request to the redundancy communication terminal; the creation module is used for creating a three-party communication group by the first medical care communication terminal, the patient communication terminal and the augmented communication terminal.

Optionally, the first receiving module includes at least one of: a first receiving unit, configured to receive a call request sent by an extension head of a bed; the second receiving unit is used for receiving a call request sent by the bathroom extensions; wherein, the patient communication end comprises the bedside extension and the bathroom extension.

In this embodiment, there is also provided a ward calling system, including: a call server, a patient communication terminal, and a medical care communication terminal, wherein the patient communication terminal comprises the device described in the above embodiments; the patient communication end is connected with the call server and is used for sending a call request to the call server; the medical care communication terminal is connected with the call server and is used for establishing a communication group with the patient communication terminal after receiving the call request forwarded by the call server.

Optionally, the medical care communication terminal may be a voice card, including: the magnetic charging device comprises a magnetic charging interface, a power supply unit, a loudspeaker unit, a main control unit, a USB interface unit, a key unit, a microphone unit, an indicator light unit and a network communication unit.

It should be noted that each of the above modules may be implemented by software or hardware, and for the latter, it may be implemented by, but not limited to: the modules are all located in the same processor; alternatively, the above modules may be located in different processors in any combination.

Example 3

An embodiment of the invention also provides a storage medium having a computer program stored therein, wherein the computer program is arranged to perform the steps of any of the method embodiments described above when run.

Alternatively, in the present embodiment, the above-described storage medium may be configured to store a computer program for performing the steps of:

s1, receiving a call request sent by a patient communication end, wherein the patient communication end is deployed in a ward area;

s2, searching a first medical care communication end matched with the patient communication end through the call request, wherein the first medical care communication end is deployed in a medical care area;

s3, forwarding the call request to the first medical care communication terminal in a directional mode.

Alternatively, in the present embodiment, the storage medium may include, but is not limited to: a usb disk, a Read-Only Memory (ROM), a random access Memory (Random Access Memory, RAM), a removable hard disk, a magnetic disk, or an optical disk, or other various media capable of storing a computer program.

An embodiment of the invention also provides an electronic device comprising a memory having stored therein a computer program and a processor arranged to run the computer program to perform the steps of any of the method embodiments described above.

Optionally, the electronic device may further include a transmission device and an input/output device, where the transmission device is connected to the processor, and the input/output device is connected to the processor.

Alternatively, in the present embodiment, the above-described processor may be configured to execute the following steps by a computer program:

s1, receiving a call request sent by a patient communication end, wherein the patient communication end is deployed in a ward area;

s2, searching a first medical care communication end matched with the patient communication end through the call request, wherein the first medical care communication end is deployed in a medical care area;

s3, forwarding the call request to the first medical care communication terminal in a directional mode.

Alternatively, specific examples in this embodiment may refer to examples described in the foregoing embodiments and optional implementations, and this embodiment is not described herein.

The foregoing embodiment numbers of the present application are merely for describing, and do not represent advantages or disadvantages of the embodiments.

In the foregoing embodiments of the present application, the descriptions of the embodiments are emphasized, and for a portion of this disclosure that is not described in detail in this embodiment, reference is made to the related descriptions of other embodiments.

In the several embodiments provided in the present application, it should be understood that the disclosed technology content may be implemented in other manners. The above-described embodiments of the apparatus are merely exemplary, and the division of the units, such as the division of the units, is merely a logical function division, and may be implemented in another manner, for example, multiple units or components may be combined or may be integrated into another system, or some features may be omitted, or not performed. Alternatively, the coupling or direct coupling or communication connection shown or discussed with each other may be through some interfaces, units or modules, or may be in electrical or other forms.

The units described as separate units may or may not be physically separate, and units shown as units may or may not be physical units, may be located in one place, or may be distributed on a plurality of network units. Some or all of the units may be selected according to actual needs to achieve the purpose of the solution of this embodiment.

In addition, each functional unit in each embodiment of the present application may be integrated in one processing unit, or each unit may exist alone physically, or two or more units may be integrated in one unit. The integrated units may be implemented in hardware or in software functional units.

The integrated units, if implemented in the form of software functional units and sold or used as stand-alone products, may be stored in a computer readable storage medium. Based on such understanding, the technical solution of the present application may be embodied in essence or a part contributing to the prior art or all or part of the technical solution in the form of a software product stored in a storage medium, including several instructions to cause a computer device (which may be a personal computer, a server or a network device, etc.) to perform all or part of the steps of the methods described in the embodiments of the present application. And the aforementioned storage medium includes: a U-disk, a Read-Only Memory (ROM), a random access Memory (RAM, random Access Memory), a removable hard disk, a magnetic disk, or an optical disk, or other various media capable of storing program codes.

The foregoing is merely a preferred embodiment of the present application and it should be noted that modifications and adaptations to those skilled in the art may be made without departing from the principles of the present application and are intended to be comprehended within the scope of the present application.

Claims (10)

1. A method of ward calling, the method comprising:

receiving a call request sent by a patient communication end, wherein the patient communication end is deployed in a ward area;

searching a first medical care communication end matched with the patient communication end through the call request, wherein the first medical care communication end is deployed in a medical care area;

and forwarding the call request to the first medical care communication terminal in a directional way.

2. The method of claim 1, wherein searching for a first healthcare communication terminal matching the patient communication terminal via the call request comprises:

analyzing patient personnel identification from the call request;

a scheduling table of a disease area is obtained from a hospital information system HIS, wherein the scheduling table comprises a plurality of groups of mapping tables of patient personnel identifications and responsible medical personnel identifications, each patient personnel identification is bound with a plurality of patient communication ends, and each responsible medical personnel identification is bound with a plurality of medical communication ends;

searching a first responsible medical personnel identifier matched with the patient personnel identifier through the scheduling table;

and searching a first medical care communication end binding the first responsible medical care personnel identification.

3. The method of claim 1, wherein after forwarding the call request directed to the first healthcare communication end, the method further comprises:

monitoring the response of the first medical care communication end;

if the response of the first medical communication terminal is not monitored within the preset time, forwarding the call request to the second medical communication terminal in a directional mode.

4. The method of claim 3, wherein forwarding the call request directed to the second healthcare communication end comprises:

analyzing patient personnel identification from the call request;

acquiring a scheduling table of a disease area from the HIS, wherein the scheduling table comprises a plurality of groups of mapping tables of patient personnel identifications, first responsible medical personnel identifications and second responsible medical personnel identifications, each patient personnel identification is bound with a plurality of patient communication ends, and each responsible medical personnel identification is bound with a plurality of medical communication ends;

searching a second responsible medical personnel identifier matched with the patient personnel identifier through the scheduling table;

and searching a second medical care communication end binding the second medical care personnel identification.

5. A method according to claim 3, wherein after forwarding the call request directed to the second healthcare communication end, the method further comprises:

monitoring the response of the second medical care communication end;

and if the response of the second medical communication terminal is not monitored within the preset time, broadcasting the call request to the medical communication terminal in the whole disease area.

6. The method of claim 1, wherein after forwarding the call request directed to the first healthcare communication end, the method further comprises:

receiving an augmented request sent by the first medical care communication end;

forwarding the redundancy request to a redundancy communication terminal;

and establishing a three-party communication group by the first medical care communication terminal, the patient communication terminal and the augmented communication terminal.

7. A ward calling device, comprising:

the first receiving module is used for receiving a call request sent by a patient communication end, wherein the patient communication end is arranged in a ward area;

the searching module is used for searching a first medical care communication end matched with the patient communication end through the call request, wherein the first medical care communication end is deployed in a medical care area;

and the first forwarding module is used for forwarding the call request to the first medical care communication terminal in a directional way.

8. A ward calling system, comprising: a call server, a patient communication end, a medical care communication end, wherein,

the patient communication terminal comprising the apparatus of claim 7;

the patient communication end is connected with the call server and is used for sending a call request to the call server;

the medical care communication terminal is connected with the call server and is used for establishing a communication group with the patient communication terminal after receiving the call request forwarded by the call server.

9. The electronic equipment is characterized by comprising a processor, a communication interface, a memory and a communication bus, wherein the processor, the communication interface and the memory are communicated with each other through the communication bus; wherein:

a memory for storing a computer program;

a processor for executing the method steps of any one of claims 1 to 6 by running a program stored on a memory.

10. A storage medium comprising a stored program, wherein the program when run performs the method steps of any of the preceding claims 1 to 6.