CN117291621B - Method, apparatus, device and medium for servicing unpackaged installed goods - Google Patents
Method, apparatus, device and medium for servicing unpackaged installed goods Download PDFInfo
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- 238000009434 installation Methods 0.000 claims abstract description 28
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- G06Q30/00—Commerce
- G06Q30/06—Buying, selling or leasing transactions
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Abstract
The invention belongs to the technical field of computers, and discloses a method, a device, equipment and a medium for serving non-packaged goods, wherein the method comprises the following steps: providing a release order page, the release order page providing various options including: service category selection options; when monitoring that the enterprise user selects the service category, issuing an order page to display a service type selection option, a payment mode selection option, a commodity category selection option, whether the commodity needs exposure selection option and a two-dimensional code generation button; and when the enterprise user clicks the two-dimension code generation button, if the service type selected by the user is installation service and the payment type is customer self-payment, generating a customer after-sale self-payment code according to the service category, the service type, the payment mode and the commodity category selected by the user. Through the customer self-payment two-dimension code, the customer directly places a bill for payment service without the participation of a merchant in order placing and payment settlement, so that the manpower input is reduced and the merchant efficiency is improved.
Description
Technical Field
The present application relates to the field of computer technology, and in particular, to a method, apparatus, device, and medium for servicing non-packaged installed goods.
Background
When a household building material or a furniture merchant (hereinafter referred to as a merchant) sells products, part of the products are packaged products, and after-sale fees are born by the merchant; part of the product is not packaged and installed, and after-sales fees are borne by customers themselves.
In general, after a customer and a merchant feed back a commodity installation problem, the customer firstly pays a fee to the merchant, the merchant places a next paid installation order on an after-sale service platform, and after the master goes on, the merchant carries out multiple times of compensation according to the service fee finally charged by the master and the pre-paid administration of the customer. However, this approach has a number of drawbacks. First, the unserviceable payment is first made, and the prepaid amount is generally high, the client will pay in advance, and there is a risk of confusion of accounts due to the need to make multiple refunds. Secondly, the merchant needs to invest extra manpower to help the master and the clients negotiate to solve the problems of problem judgment, cost adjustment and the like in the service process.
Disclosure of Invention
The invention mainly aims to provide a method, a device, equipment and a medium for serving non-packaged installed commodities, and aims to solve the problems that the existing method is disordered in account, a merchant needs additional input of manpower, and master and client negotiation are helped to solve the problems of judgment, cost adjustment and the like in the service process.
To achieve the above object, a first aspect of the present invention proposes a method of serving a commodity that is not installed in a package, the method comprising:
when the enterprise terminal monitors that an enterprise user clicks a release order button, a release order page is opened, and the release order page provides various options, including: service category selection options;
after the enterprise terminal monitors that the enterprise user selects a service category from service category selection options, the release order page displays a service type selection option, a payment mode selection option, a commodity category selection option, whether the commodity needs exposure selection option and a two-dimensional code generation button;
the enterprise terminal judges whether the commodity is not required to be exposed or not selected from the commodity exposure selection options by the enterprise user:
if the selected commodity does not need to be exposed, a commodity information input box is not unfolded, and when the fact that the enterprise user clicks the two-dimensional code generation button is monitored, whether the enterprise user has selected a service type from the service type selection options, a payment mode from the payment mode selection options and a commodity category from the commodity category selection options is judged;
if both are selected and when the user selected service type is installation service and the payment type is customer self-fee payment, generating a customer after-sale self-fee code according to the user selected service category, service type, payment mode and commodity category.
Further, after the step of determining whether the business user has selected the service type from the service type selection options, selected the payment mode from the payment mode selection options, and selected the commodity category from the commodity category selection options, the method further includes:
if any one or more of the service type, the payment mode and the commodity category are not selected, a prompt message is generated to prompt the user to select correspondingly.
Further, after the step that the enterprise terminal determines whether the commodity is not required to be exposed or is required to be exposed from the commodity required exposure selection options by the enterprise user, the method further includes:
if the selected commodity does not need to be exposed, expanding a commodity information input box, and judging whether the enterprise user has selected a service type from the service type selection options, a payment mode from the payment mode selection options, a commodity category from the commodity category selection options and inputting commodity information in the commodity information box when the enterprise user is monitored to click the two-dimensional code generation button;
and if the commodity information is selected and the commodity information is input in the commodity information box, generating a post-sale self-fee code according to the service category, the service type, the payment mode, the commodity category and the commodity information selected by the user.
Further, after the step of determining whether the business user has selected the service type from the service type selection options, selected the payment mode from the payment mode selection options, selected the commodity category from the commodity category selection options, and input commodity information in the commodity information box, the method further includes:
if any one or more of the service type, the payment mode and the commodity category are not selected, generating prompt information to remind the user of corresponding selection;
if no commodity information is input in the commodity information frame, generating prompt information to remind a user of inputting the commodity information;
if the format of the input commodity information does not accord with the preset format, generating prompt information to remind the user to input the commodity information in the correct format.
Further, after generating the after-sale self-fee code, the method further comprises:
when the enterprise receives an instruction for sharing the after-sale self-fee code of the client, acquiring the telephone number of the sharing object;
generating a link according to the after-sales self-fee code;
and sending the link to the corresponding object according to the telephone number.
Further, after the step of sending the link to the corresponding object according to the phone number, the method further includes:
and the client scans the after-sale self-fee code through the client, and the client jumps to the order page after the after-sale self-fee code is scanned successfully.
Further, after generating the after-sale self-fee code, the method further comprises:
storing the after-sale self-fee code and corresponding information;
and according to the stored after-sale self-fee codes and the corresponding information, carrying out centralized management on all the after-sale self-fee codes generated under the same account.
In a second aspect, embodiments of the present application provide an apparatus for servicing a commodity that is not packaged for installation, the apparatus comprising:
the first monitoring module is used for opening a release order page when the enterprise terminal monitors that an enterprise user clicks a release order button, wherein the release order page provides various options and comprises the following steps: service category selection options;
the display module is used for displaying the service type selection option, the payment mode selection option, the commodity type selection option, whether the commodity needs exposure selection option and the two-dimensional code generation button on the release order page after the enterprise terminal monitors that the enterprise user selects the service category from the service category selection options;
the first judging module is used for judging whether the commodity is not required to be exposed or not selected by the enterprise user from the commodity required exposure selection options at the enterprise side:
the second judging module is used for judging whether the enterprise user selects the service type from the service type selection options, selects the payment mode from the payment mode selection options and selects the commodity category from the commodity category selection options when monitoring that the enterprise user clicks the two-dimensional code generation button if the selected commodity does not need to be exposed and does not expand the commodity information input box;
and the after-sale self-fee code generation module is used for generating the after-sale self-fee code according to the service category, the service type, the payment mode and the commodity category selected by the user if the service type selected by the user is the installation service and the payment type is the self-fee payment of the client.
In a third aspect, embodiments of the present application provide a computer device, including a memory and a processor, where the memory stores a computer program, and the processor implements the steps of the method for serving a non-package installed commodity described in any of the above when the computer program is executed.
In a fourth aspect, embodiments of the present application provide a computer-readable storage medium having stored thereon a computer program which, when executed by a processor, implements the steps of any of the methods of servicing a non-package installed commodity.
The beneficial effects are that:
the present application provides a method of servicing a commodity that is not installed in a package, the method comprising: when the enterprise terminal monitors that an enterprise user clicks a release order button, a release order page is opened, and the release order page provides various options, including: service category selection options; after the enterprise terminal monitors that the enterprise user selects a service category from service category selection options, the release order page displays a service type selection option, a payment mode selection option, a commodity category selection option, whether the commodity needs exposure selection option and a two-dimensional code generation button; the enterprise terminal judges whether the commodity is not required to be exposed or not selected from the commodity exposure selection options by the enterprise user: if the selected commodity does not need to be exposed, a commodity information input box is not unfolded, and when the fact that the enterprise user clicks the two-dimensional code generation button is monitored, whether the enterprise user has selected a service type from the service type selection options, a payment mode from the payment mode selection options and a commodity category from the commodity category selection options is judged; if both are selected and when the user selected service type is installation service and the payment type is customer self-fee payment, generating a customer after-sale self-fee code according to the user selected service category, service type, payment mode and commodity category. The method is used for generating the after-sale self-fee code of the commodity which is not packaged, the customer can find the master by himself through the after-sale self-fee code of the customer, and directly butt joint with the master without giving money to a merchant, so that the problems of disordered accounts, extra labor input of the merchant, and the like in the prior method are solved, and the master and the customer are assisted in negotiating and solving the problems of judgment, fee adjustment and the like in the service process. After the merchant shares the after-sale self-fee code of the customer, the customer directly places a bill payment service without the merchant participating in bill placing and fee settlement, thereby reducing the manpower investment and improving the merchant efficiency.
Drawings
FIG. 1 is a flow chart of a method for servicing unpackaged merchandise according to an embodiment of the invention;
FIG. 2 is a schematic diagram of an apparatus for servicing unpackaged merchandise according to an embodiment of the invention;
FIG. 3 is a schematic diagram of a computer device according to an embodiment of the present invention;
the achievement of the objects, functional features and advantages of the present invention will be further described with reference to the accompanying drawings, in conjunction with the embodiments.
Detailed Description
In order to make the objects, technical solutions and advantages of the present application more apparent, the present application will be further described in detail with reference to the accompanying drawings and examples. It should be understood that the specific embodiments described herein are for purposes of illustration only and are not intended to limit the present application.
As used herein, the singular forms "a", "an", "the" and "the" are intended to include the plural forms as well, unless expressly stated otherwise, as understood by those skilled in the art. It will be further understood that the terms "comprises" and/or "comprising," when used in this specification, specify the presence of stated features, integers, steps, operations, elements, modules, and/or components, but do not preclude the presence or addition of one or more other features, integers, steps, operations, elements, modules, components, and/or groups thereof. It will be understood that when an element is referred to as being "connected" or "coupled" to another element, it can be directly connected or coupled to the other element or intervening elements may also be present. Further, "connected" or "coupled" as used herein may include wirelessly connected or wirelessly coupled. The term "and/or" as used herein includes all or any module and all combination of one or more of the associated listed items.
It will be understood by those skilled in the art that all terms (including technical and scientific terms) used herein have the same meaning as commonly understood by one of ordinary skill in the art to which this invention belongs unless defined otherwise. It will be further understood that terms, such as those defined in commonly used dictionaries, should be interpreted as having a meaning that is consistent with their meaning in the context of the prior art and will not be interpreted in an idealized or overly formal sense unless expressly so defined herein.
Referring to fig. 1, an embodiment of the present invention provides a method of servicing a non-package installed commodity, the method comprising:
s1, when an enterprise terminal monitors that an enterprise user clicks a release order button, opening a release order page, wherein the release order page provides various options and comprises the following steps: service category selection options.
In step S1, the service category includes: lamps, furniture, charging piles, bathroom heaters, bathrooms, clothes hangers, curtains, water purifiers, ceramic tiles, musical instruments and the like. The business user may also be referred to as a merchant.
And S2, after the enterprise terminal monitors that the enterprise user selects a service category from the service category selection options, the release order page displays the service type selection options, the payment mode selection options, the commodity category selection options, whether the commodity needs exposure selection options or not and a two-dimensional code generation button.
In step S2, each service category has its corresponding service type, for example, for a light fixture, the service type includes a light fixture installation, maintenance, engineering bill, and for furniture, the service type includes installation, maintenance, delivery to home and installation, measurement, return, maintenance, delivery to a building, etc. Each service category has its corresponding payment mode, e.g., for a luminaire, the payment mode includes both merchant payment and customer self-fees. Each service category has its corresponding commodity category, e.g., for light fixtures, ceiling lights, fan lights, etc. Further, after the enterprise terminal monitors that the enterprise user selects a service category from the service category selection options, the enterprise terminal may display an order payment mode, where the order payment mode includes a price, a bid price, and the like.
S3, the enterprise terminal judges whether the commodity is selected from the commodity exposure selection options or not to be exposed or not by the enterprise user;
and S4, if the selected commodity does not need to be exposed, not expanding a commodity information input box, and judging whether the enterprise user selects the service type from the service type selection options, selects the payment mode from the payment mode selection options and selects the commodity type from the commodity type selection options when monitoring that the enterprise user clicks the two-dimensional code generation button.
In step S4, the commodity information input frame includes any one or more of a commodity name input frame, a commodity main picture uploading frame, a picture introduction uploading frame and a video introduction uploading frame, commodity information can be displayed through the commodity name, the picture and the video, the video can be an installation course video, and the picture can be an installation course picture, namely, the picture is equivalent to an electronic instruction, so that a user can first search how to install through the installation course video and the installation course picture, and then take a menu to find a master under the condition that the installation is not performed, thereby improving user experience.
S5, if the service types selected by the user are the installation service and the payment types are the customer self-fee payment, generating the customer after-sale self-fee code according to the service category, the service types, the payment modes and the commodity category selected by the user.
In step S5, the after-market self-fee Code may specifically be generated by a tool such as QR Code Monkey, QR Code Generator. The QR Code Monkey is an online two-dimension Code generation tool, and a user can directly input data on a webpage and generate a two-dimension Code image. QR Code Generator is another online two-dimension code generation tool, provides rich customization options, and can generate two-dimension codes with different colors and patterns. In addition, the generated after-sale self-fee code is linked to the order master page.
The invention provides a method for generating the after-sale self-fee code of the customer for the non-packaged commodity, through the after-sale self-fee code of the customer, the customer can find a master by himself and directly butt-joint with the master without giving money to a merchant, thereby solving the problems of disordered accounts, extra labor input of the merchant, helping the master and the customer to negotiate and solve the problems of judgment, fee adjustment and the like in the service process in the existing method. After the merchant shares the after-sale self-fee code of the customer, the customer directly places a bill payment service without the merchant participating in bill placing and fee settlement, thereby reducing the manpower investment and improving the merchant efficiency. In addition, the customers can directly find the master and communicate without solving the after-sale problem through merchants, the method is convenient and quick, the customers directly dispatch the master, the risk of messy quotations after the master is served is effectively reduced, the quality of the consumer-right service of the customers is ensured, and the master sources of the lower single page are checked, so that the method has higher quality of service and after-sale rights and interests.
Through the embodiment of the application, when a customer encounters an after-sales installation problem, the customer finds a merchant (enterprise user) and hopes to help solve the after-sales problem, the merchant can place an order to generate a customer self-after-sales code which is not packaged for installation, the customer self-after-sales code is sent to the customer by the merchant, and when the customer encounters the after-sales problem or commodity use problem, the customer can place an order by itself through a scanning code to find a master, so that the problems that the master is difficult to find after-sales order (maintenance) of the customer are solved, and the like are solved. The business and the customer are linked through the customer self-after-sale code, and the business customer after-sale problem solving efficiency is greatly improved by combining the flow of the business order of the B end and the performance of the C end master.
Further, if the enterprise terminal also shows the order payment mode after monitoring that the enterprise user selects a service category from the service category selection options, the after-sale self-fee code is generated specifically according to the service category, the service type, the payment mode, the order mode and the commodity category selected by the user.
In one embodiment, after the steps of determining whether the business user has selected a service type from the service type selection options, selected a payment mode from the payment mode selection options, and selected a commodity category from the commodity category selection options, the method further comprises:
if any one or more of the service type, the payment mode and the commodity category are not selected, a prompt message is generated to prompt the user to select correspondingly.
In the embodiment of the application, specifically, when the service type is not selected, prompting the user to select the service type; prompting a user to select a payment mode when the payment mode is not selected; when the commodity category is not selected, the user is prompted to select the commodity category, so that a customer after-sale code can be generated later. The prompting modes are various, and the prompting can be realized through the mode of marking red corresponding options.
In an embodiment, after the step that the enterprise terminal determines whether the product is not required to be exposed or the product is required to be exposed from the product required exposure selection options by the enterprise user, the method further includes:
if the selected commodity does not need to be exposed, expanding a commodity information input box, and judging whether the enterprise user has selected a service type from the service type selection options, a payment mode from the payment mode selection options, a commodity category from the commodity category selection options and inputting commodity information in the commodity information box when the enterprise user is monitored to click the two-dimensional code generation button;
and if the commodity information is selected and the commodity information is input in the commodity information box, generating a post-sale self-fee code according to the service category, the service type, the payment mode, the commodity category and the commodity information selected by the user.
In this embodiment of the present application, the commodity information input box includes any one or several of a commodity name input box, a commodity main picture uploading box, a picture introduction uploading box and a video introduction uploading box, commodity information can be displayed through a commodity name, a picture and a video, the video can be an installation course video, and the picture can be an installation course picture, namely, is equivalent to an electronic instruction, so that a user can first search how to install through the installation course video and the installation course picture, and then find a master under the condition that the installation is not performed, thereby improving user experience.
Specifically, when the user also selects the order mode, the after-sale self-fee code is generated according to the service category, the service type, the payment mode, the commodity category, the order mode and the commodity information selected by the user.
In one embodiment, after the steps of determining whether the enterprise user has selected a service type from the service type selection options, selected a payment mode from the payment mode selection options, selected a commodity category from the commodity category selection options, and entered commodity information in the commodity information box, the method further includes:
if any one or more of the service type, the payment mode and the commodity category are not selected, generating prompt information to remind the user of corresponding selection;
if no commodity information is input in the commodity information frame, generating prompt information to remind a user of inputting the commodity information;
if the format of the input commodity information does not accord with the preset format, generating prompt information to remind the user to input the commodity information in the correct format.
In the embodiment of the application, specifically, when the service type is not selected, prompting the user to select the service type; prompting a user to select a payment mode when the payment mode is not selected; prompting a user to select the commodity category when the commodity category is not selected; when commodity information is not input in the commodity information frame, prompting a user to input the commodity information; when the format of the input commodity information does not accord with the preset format, prompting the user to input the commodity information in the correct format, so that the after-sale code of the customer can be generated later. The prompting modes are various, and the prompting can be realized through the mode of marking red corresponding options.
In one embodiment, after generating the after-market self-fee code, further comprising:
when the enterprise receives an instruction for sharing the after-sale self-fee code of the client, acquiring the telephone number of the sharing object;
generating a link according to the after-sales self-fee code;
and sending the link to the corresponding object according to the telephone number.
In the embodiment of the application, the after-sale self-fee codes of the clients are shared in a linked mode, so that the clients can conveniently place orders and find a master.
In an embodiment, after the step of sending the link to the corresponding object according to the phone number, the method further includes:
and the client scans the after-sale self-fee code through the client, and the client jumps to the order page after the after-sale self-fee code is scanned successfully.
In the embodiment of the application, the client scans the after-sale self-fee code through the client, and after the after-sale self-fee code is scanned successfully, the client jumps to the order page, so that the client can find the master from the fee.
In one embodiment, after generating the after-market self-fee code, further comprising:
storing the after-sale self-fee code and corresponding information;
and according to the stored after-sale self-fee codes and the corresponding information, carrying out centralized management on all the after-sale self-fee codes generated under the same account.
In this embodiment of the present application, the information corresponding to the post-sale self-fee code includes a service type, a commodity category, a creation time, and the like. By storing the after-sales self-fee codes and the corresponding information, all the after-sales self-fee codes generated under the same account are centrally managed according to the stored after-sales self-fee codes and the corresponding information, so that merchants can check and count the order quantity and service content of the after-sales self-fee at any time, and data support is provided for merchants to optimize and improve subsequent products.
Referring to fig. 2, an embodiment of the present application further provides an apparatus for serving non-packaged installed goods, the apparatus including:
the first monitoring module 1 is configured to open a release order page when the enterprise terminal monitors that an enterprise user clicks a release order button, where the release order page provides various options, and includes: service category selection options;
the display module 2 is configured to display, when the enterprise terminal monitors that the enterprise user selects a service category from the service category selection options, the release order page displays a service type selection option, a payment mode selection option, a commodity category selection option, whether the commodity needs exposure selection options or not, and a two-dimensional code generation button;
the first judging module 3 is configured to judge, at the enterprise end, whether the commodity is selected from the options of exposure selection by the enterprise user, and whether the commodity is not exposed or not is exposed:
the second judging module 4 is configured to judge whether the enterprise user has selected a service type from the service type selection options, selected a payment mode from the payment mode selection options, and selected a commodity category from the commodity category selection options, if the selected commodity does not need to be exposed, the commodity information input box is not unfolded, and when the enterprise user is monitored to click the two-dimensional code generation button;
the after-sales self-fee code generating module 5 is configured to generate an after-sales self-fee code according to the service category, the service type, the payment mode and the commodity category selected by the user if the service type selected by the user is the installation service and the payment type is the self-fee payment of the customer.
The device also comprises a reminding module for:
if any one or more of the service type, the payment mode and the commodity category are not selected, a prompt message is generated to prompt the user to select correspondingly.
The apparatus further comprises:
the third judging module is used for expanding a commodity information input box when the commodities are selected and do not need to be exposed, judging whether the enterprise user selects a service type from the service type selection options, selects a payment mode from the payment mode selection options, selects a commodity category from the commodity category selection options and inputs commodity information in the commodity information box when the enterprise user is monitored to click the two-dimensional code generation button;
the after-sales self-fee code generation module is further configured to generate an after-sales self-fee code according to the service category, the service type, the payment mode, the commodity category and the commodity information selected by the user if all the after-sales self-fee codes are selected and commodity information is input in the commodity information box.
In an embodiment, the reminding module is further configured to:
if any one or more of the service type, the payment mode and the commodity category are not selected, generating prompt information to remind the user of corresponding selection;
if no commodity information is input in the commodity information frame, generating prompt information to remind a user of inputting the commodity information;
if the format of the input commodity information does not accord with the preset format, generating prompt information to remind the user to input the commodity information in the correct format.
In an embodiment, the device further comprises:
the obtaining module is used for obtaining the telephone number of the sharing object when the enterprise receives the instruction for sharing the after-sale self-fee code of the client;
the generation module is used for generating a link according to the after-sale self-fee code of the client;
and the sending module is used for sending the link to the corresponding object according to the telephone number.
In an embodiment, the device further comprises:
and the jump module is used for enabling the client to scan the after-sale self-fee code through the client, and jumping to the order page by the client after the after-sale self-fee code is scanned successfully.
In an embodiment, the device further comprises:
the storage module is used for storing the after-sale self-fee code and the corresponding information;
and the centralized management module is used for centrally managing all the after-sale self-fee codes generated under the same account according to the stored after-sale self-fee codes and the corresponding information.
In one embodiment of the present invention, in one embodiment,
referring to fig. 3, an embodiment of the present invention further provides a computer device, and an internal structure of the computer device may be as shown in fig. 3. The computer device includes a processor, a memory, a network interface, and a database connected by a system bus. Wherein the processor of the computer device is configured to provide computing and control capabilities. The memory of the computer device includes a non-volatile storage medium and an internal memory. The nonvolatile storage medium stores an operating device, a computer program, and a database. The internal memory provides an environment for the operation of the operating system and computer programs in the non-volatile storage media. The database of the computer device is used for storing the steps of the method for serving the goods not to be packaged and the like. The network interface of the computer device is used for communicating with an external terminal through a network connection. Further, the above-mentioned computer apparatus may be further provided with an input device, a display screen, and the like. The computer program, when executed by a processor, implements a method for servicing a non-package installed commodity, comprising the steps of: when the enterprise terminal monitors that an enterprise user clicks a release order button, a release order page is opened, and the release order page provides various options, including: service category selection options; after the enterprise terminal monitors that the enterprise user selects a service category from service category selection options, the release order page displays a service type selection option, a payment mode selection option, a commodity category selection option, whether the commodity needs exposure selection option and a two-dimensional code generation button;
the enterprise terminal judges whether the commodity is not required to be exposed or not selected from the commodity exposure selection options by the enterprise user: if the selected commodity does not need to be exposed, a commodity information input box is not unfolded, and when the fact that the enterprise user clicks the two-dimensional code generation button is monitored, whether the enterprise user has selected a service type from the service type selection options, a payment mode from the payment mode selection options and a commodity category from the commodity category selection options is judged; if both are selected and when the user selected service type is installation service and the payment type is customer self-fee payment, generating a customer after-sale self-fee code according to the user selected service category, service type, payment mode and commodity category. Those skilled in the art will appreciate that the architecture shown in fig. 3 is merely a block diagram of a portion of the architecture in connection with the present application and is not intended to limit the computer device to which the present application is applied.
An embodiment of the present application also provides a computer-readable storage medium having stored thereon a computer program which, when executed by a processor, implements a method of servicing a non-package installed commodity, comprising the steps of: when the enterprise terminal monitors that an enterprise user clicks a release order button, a release order page is opened, and the release order page provides various options, including: service category selection options; after the enterprise terminal monitors that the enterprise user selects a service category from service category selection options, the release order page displays a service type selection option, a payment mode selection option, a commodity category selection option, whether the commodity needs exposure selection option and a two-dimensional code generation button; the enterprise terminal judges whether the commodity is not required to be exposed or not selected from the commodity exposure selection options by the enterprise user: if the selected commodity does not need to be exposed, a commodity information input box is not unfolded, and when the fact that the enterprise user clicks the two-dimensional code generation button is monitored, whether the enterprise user has selected a service type from the service type selection options, a payment mode from the payment mode selection options and a commodity category from the commodity category selection options is judged; if both are selected and when the user selected service type is installation service and the payment type is customer self-fee payment, generating a customer after-sale self-fee code according to the user selected service category, service type, payment mode and commodity category. It is understood that the computer readable storage medium in this embodiment may be a volatile readable storage medium or a nonvolatile readable storage medium.
Those skilled in the art will appreciate that implementing all or part of the above described methods may be accomplished by way of a computer program stored on a non-transitory computer readable storage medium, which when executed, may comprise the steps of the embodiments of the methods described above. Any reference to memory, storage, database, or other medium provided herein and used in embodiments may include non-volatile and/or volatile memory. The nonvolatile memory can include Read Only Memory (ROM), programmable ROM (PROM), electrically Programmable ROM (EPROM), electrically Erasable Programmable ROM (EEPROM), or flash memory. Volatile memory can include Random Access Memory (RAM) or external cache memory. By way of illustration and not limitation, RAM is available in a variety of forms such as Static RAM (SRAM), dynamic RAM (DRAM), synchronous DRAM (SDRAM), dual speed data rate SDRAM (SSRSDRAM), enhanced SDRAM (ESDRAM), synchronous Link DRAM (SLDRAM), memory bus direct RAM (RDRAM), direct memory bus dynamic RAM (DRDRAM), and memory bus dynamic RAM (RDRAM), among others.
It should be noted that, in this document, the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, apparatus, article, or method that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, apparatus, article, or method. Without further limitation, an element defined by the phrase "comprising one … …" does not exclude the presence of other like elements in a process, apparatus, article or method that comprises the element.
The foregoing description is only of the preferred embodiments of the present invention and is not intended to limit the scope of the invention, and all equivalent structures or equivalent processes using the descriptions and drawings of the present invention or directly or indirectly applied to other related technical fields are included in the scope of the invention.
Claims (9)
1. A method of servicing a commodity that is not installed, the method comprising:
when the enterprise terminal monitors that an enterprise user clicks a release order button, a release order page is opened, and the release order page provides various options, including: service category selection options;
after the enterprise terminal monitors that the enterprise user selects a service category from service category selection options, the release order page displays a service type selection option, a payment mode selection option, a commodity category selection option, whether the commodity needs exposure selection option and a two-dimensional code generation button;
the enterprise terminal judges whether the commodity is not required to be exposed or not selected from the commodity exposure selection options by the enterprise user:
if the selected commodity does not need to be exposed, a commodity information input box is not unfolded, and when the fact that the enterprise user clicks the two-dimensional code generation button is monitored, whether the enterprise user has selected a service type from the service type selection options, a payment mode from the payment mode selection options and a commodity category from the commodity category selection options is judged;
if the service type is the installation service and the payment type is the customer self-payment, generating a customer after-sale self-payment code according to the service category, the service type, the payment mode and the commodity category selected by the user; wherein, the after-sale self-fee code links to the order master page;
if the selected commodity needs to be exposed, expanding a commodity information input box, and judging whether the enterprise user has selected a service type from the service type selection options, a payment mode from the payment mode selection options, a commodity category from the commodity category selection options and inputting commodity information in the commodity information box when the enterprise user is monitored to click the two-dimensional code generation button; the commodity information input frame comprises any one or more of a commodity name input frame, a commodity main picture uploading frame, a picture introduction uploading frame and a video introduction uploading frame;
and if the commodity information is selected and the commodity information is input in the commodity information box, generating a post-sale self-fee code according to the service category, the service type, the payment mode, the commodity category and the commodity information selected by the user.
2. The method of claim 1, wherein the step of determining whether the business user has selected a service type from the service type selection options, a payment mode from the payment mode selection options, and a commodity category from the commodity category selection options further comprises, after the steps of:
if any one or more of the service type, the payment mode and the commodity category are not selected, a prompt message is generated to prompt the user to select correspondingly.
3. The method for servicing a non-installed commodity according to claim 2, wherein said steps of determining if a business user has selected a service type from said service type selection options, selected a payment mode from said payment mode selection options, selected a commodity category from said commodity category selection options, and entering commodity information in said commodity information box further comprise:
if any one or more of the service type, the payment mode and the commodity category are not selected, generating prompt information to remind the user of corresponding selection;
if no commodity information is input in the commodity information frame, generating prompt information to remind a user of inputting the commodity information;
if the format of the input commodity information does not accord with the preset format, generating prompt information to remind the user to input the commodity information in the correct format.
4. The method of servicing a non-package installed commodity according to claim 1, further comprising, after generating the after-market self-fee code:
when the enterprise receives an instruction for sharing the after-sale self-fee code of the client, acquiring the telephone number of the sharing object;
generating a link according to the after-sales self-fee code;
and sending the link to the corresponding object according to the telephone number.
5. The method for servicing a non-package installed commodity according to claim 4, further comprising, after said step of transmitting said link to a corresponding object according to said telephone number:
and the client scans the after-sale self-fee code through the client, and the client jumps to the order page after the after-sale self-fee code is scanned successfully.
6. The method of servicing a non-package installed commodity according to claim 1, further comprising, after generating the after-market self-fee code:
storing the after-sale self-fee code and corresponding information;
and according to the stored after-sale self-fee codes and the corresponding information, carrying out centralized management on all the after-sale self-fee codes generated under the same account.
7. An apparatus for servicing non-packaged installed goods, wherein the apparatus for servicing non-packaged installed goods is configured to perform the method of servicing non-packaged installed goods of any of claims 1-6, the apparatus comprising:
the first monitoring module is used for opening a release order page when the enterprise terminal monitors that an enterprise user clicks a release order button, wherein the release order page provides various options and comprises the following steps: service category selection options;
the display module is used for displaying the service type selection option, the payment mode selection option, the commodity type selection option, whether the commodity needs exposure selection option and the two-dimensional code generation button on the release order page after the enterprise terminal monitors that the enterprise user selects the service category from the service category selection options;
the first judging module is used for judging whether the commodity is not required to be exposed or not selected by the enterprise user from the commodity required exposure selection options at the enterprise side:
the second judging module is used for judging whether the enterprise user selects the service type from the service type selection options, selects the payment mode from the payment mode selection options and selects the commodity category from the commodity category selection options when monitoring that the enterprise user clicks the two-dimensional code generation button if the selected commodity does not need to be exposed and does not expand the commodity information input box;
and the after-sale self-fee code generation module is used for generating the after-sale self-fee code according to the service category, the service type, the payment mode and the commodity category selected by the user if the service type selected by the user is the installation service and the payment type is the self-fee payment of the client.
8. A computer device comprising a memory and a processor, the memory having stored therein a computer program, characterized in that the processor, when executing the computer program, implements the steps of the method of serving a non-package installed commodity according to any one of claims 1 to 6.
9. A computer-readable storage medium, on which a computer program is stored, characterized in that the computer program, when being executed by a processor, implements the steps of the method of serving non-package installed goods according to any of claims 1 to 6.
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