CN116258359B - Expense objection marking method, device and equipment - Google Patents
Expense objection marking method, device and equipment Download PDFInfo
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Abstract
The embodiment of the invention provides a method, a device and equipment for marking expense objection. The method comprises the steps of obtaining order information of a user; performing cost prediction according to the order information to obtain predicted cost; generating a bill when a driver arrives at a destination of an order; the bill includes an actual fee; and comparing the actual cost in the bill with the estimated cost, and marking the orders with the actual cost not in a reasonable range. In this way, the problem that the authenticity of the passenger expense objection complaints cannot be distinguished, and the expense objection processing efficiency is low can be solved, so that the real expense objection condition can be identified, the expense objection orders are marked in time, and the responsibility judging efficiency of the expense objection complaints is improved.
Description
Technical Field
The present invention relates generally to the field of network appointment vehicles and, more particularly, to a cost objection marking method, apparatus and device.
Background
The passengers get on the car at the network car-reduction platform mainly comprises the following processes: issuing a journey, receiving a bill by a driver, serving the driver, ending the journey and paying the fee, generating a bill after the journey is ended, comparing actual payment with a predicted price by a passenger when paying, if the difference between the actual payment and the predicted price is large, the passenger can objectively pay the fee, and most of the passengers can initiate complaints at the moment, wherein the main reason is that the passengers do not know about the fee exceeding the predicted price, and the main solution to the scene at present is as follows:
1. The passenger can declare the expense objection for the order of the expense objection, the customer service manually judges the responsibility after receiving the customer complaint, judges the responsibility as the passenger, the system or the driver, and returns the expense;
2. after customer service receives customer complaints, the customer service compares the customer complaints with the estimated price, and manually checks bill detail items so as to judge the problem of expense objection.
However, aiming at the customer complaints of the expense objections of the passengers, the system does not realize good filtering, and can not distinguish whether the customer complaints of the expense objections are true or not, so that the pressure of customer service incoming lines is increased; when customer service personnel compare bills, the proportion of detail items exceeding estimated fees is unclear, so that the processing efficiency for expense objections is low, and feedback to passengers cannot be timely given.
Disclosure of Invention
According to an embodiment of the present invention, a cost objection marking scheme is provided. The method and the device can solve the problem that the authenticity of the passenger complaint of the passenger cost objection cannot be distinguished, so that the cost objection processing efficiency is low.
In a first aspect of the invention, a method of cost objection tagging is provided.
In a second aspect of the invention, a cost objection marking device is provided.
In a third aspect of the invention, an electronic device is provided. At least one processor of the electronic device; and a memory communicatively coupled to the at least one processor; the memory stores instructions executable by the at least one processor to enable the at least one processor to perform the method of the first aspect of the invention.
In a fourth aspect of the invention, there is provided a non-transitory computer readable storage medium storing computer instructions for causing a computer to perform the method of the first aspect of the invention.
It should be understood that the description in this summary is not intended to limit the critical or essential features of the embodiments of the invention, nor is it intended to limit the scope of the invention. Other features of the present invention will become apparent from the description that follows.
Through the above content, the real expense objection condition can be identified, the order of the expense objection is marked in time, and the responsibility judging efficiency of the expense objection customer complaint is improved.
Drawings
The above and other features, advantages and aspects of embodiments of the present invention will become more apparent by reference to the following detailed description when taken in conjunction with the accompanying drawings. In the drawings, wherein like or similar reference numerals denote like or similar elements, in which:
FIG. 1 illustrates a flow chart of a method of cost objection tagging in accordance with an embodiment of the present invention;
FIG. 2 is a process flow diagram illustrating a cost objection tagging method according to an embodiment of the present invention
FIG. 3 illustrates a block diagram of a cost objection tagging device according to an embodiment of the present invention;
FIG. 4 illustrates a block diagram of an exemplary electronic device capable of implementing embodiments of the invention;
wherein 400 is an electronic device, 401 is a CPU, 402 is a ROM, 403 is a RAM, 404 is a bus, 405 is an I/O interface, 406 is an input unit, 407 is an output unit, 408 is a storage unit, 409 is a communication unit.
Detailed Description
For the purpose of making the objects, technical solutions and advantages of the embodiments of the present invention more apparent, the technical solutions of the embodiments of the present invention will be clearly and completely described below with reference to the accompanying drawings in the embodiments of the present invention, and it is apparent that the described embodiments are some embodiments of the present invention, but not all embodiments of the present invention. All other embodiments, which can be made by those skilled in the art based on the embodiments of the invention without making any inventive effort, are intended to be within the scope of the invention.
In addition, the term "and/or" herein is merely an association relationship describing an association object, and means that three relationships may exist, for example, a and/or B may mean: a exists alone, A and B exist together, and B exists alone. In addition, the character "/" herein generally indicates that the front and rear associated objects are an "or" relationship.
Fig. 1 shows a flow chart of a cost objection marking method of an embodiment of the present invention.
The method comprises the following steps:
S101, order information of a user is acquired.
S102, estimating the cost according to the order information to obtain estimated cost.
S103, when a driver arrives at a destination of an order, generating a bill; the bill includes the actual cost.
S104, comparing the actual cost in the bill with the estimated cost, and marking the order with the actual cost not in a reasonable range.
In this embodiment, S101, order information of a user is acquired. The user refers to a user who registers and logs in the network taxi-taking platform. And the network about vehicle platform entrance user orders or plans to order, order information is generated, and the platform agent layer orders information makes a request to the charging system. The order information comprises an order number, an order service type, a city, a longitude and latitude of getting on and off, a reserved vehicle time and basic information of a passenger.
In this embodiment, S102, a cost estimate is performed according to the order information, so as to obtain an estimated cost. The estimated cost comprises one or more of estimated high-speed cost, estimated waiting cost, estimated parking cost, estimated duration cost and estimated mileage cost, and estimated total cost; the estimated total fee is the sum of the estimated high-speed fee, the estimated waiting fee, the estimated parking fee, the estimated time length fee and the estimated mileage fee.
In this embodiment, the charging system responds to the request of the platform agent layer, and generates the estimated key in combination with the information prepaid amount such as the longitude and latitude of getting on or off, city, order service type, etc., and the payment mode field. The platform agent layer assembles the order parameters and simultaneously transmits the estimated key to the order system. Recording the estimated value and detail item of the estimated key, and returning the estimated key after the estimated is successful. The order system receives the request, starts the order placing process, generates an order, and is bound with the estimated key.
In some embodiments, after the order is generated, the dispatch system is invoked to screen the driver, bind the driver, etc. and the driver starts the service according to the order information, and the service content includes arriving at the place where the order is designated to take the passenger, sending the passenger to the designated destination, etc.
In the present embodiment, S103, when the driver arrives at the destination of the order, a bill is generated by the operation. Such as clicking on "reach destination" or the like. The bill includes the actual cost. The actual cost comprises one or more of actual high-speed cost, actual waiting cost, actual parking cost, actual duration cost and actual mileage cost, and actual total cost realityAmount; the actual total fee realityAmount is the sum of the actual high-speed fee, the actual waiting fee, the actual parking fee, the actual time duration fee and the actual mileage fee.
In the above embodiment, the high-speed fee is a high-speed fee generated by the vehicle passing through a high speed. Waiting fees are fees generated by waiting for passengers to get on the bus after the driver receives a bill and reaches a preset get-on point and exceeding the free waiting time. For example: the free waiting time is set in the package, if the free waiting time reaches the scheduled boarding point, the free waiting time can be 5 minutes for passengers, and the part exceeding 5 minutes needs to be charged, namely the waiting fee. The parking fee is a fee generated by a driver who needs to enter a parking lot to get to a destination. Such as the type of pickup service, where the driver arrives at a parking lot at an airport to wait for passengers to get on, where the driver enters the parking lot to collect a parking fee. The premise of parking fees is that a driver needs to enter a parking lot and corresponds to fees generated by parking, and in general, waiting fees and parking fees can be charged simultaneously, namely, one is charging waiting before the beginning of a journey, and the other is fees required for entering a parking place.
The duration is a cost corresponding to the length of time that the vehicle speed is below a minimum speed value, which may be set to 10m/s. Mileage charges are charges generated by the distance travelled by the vehicle.
In this embodiment, S104, the actual cost in the bill is compared with the estimated cost, and the order with the actual cost not in a reasonable range is marked.
Specifically, the comparing the actual cost in the bill with the estimated cost includes:
A cost objection MQ message is sent to the message component RocketMQ, which consumes the cost objection MQ message by the message component.
The message component RocketMQ is a general message component for receiving a message from a producer, and providing temporary storage for consumption by the message producer.
Judging whether the actual payment difference between the actual total cost in the actual cost and the estimated total cost estimatedAmount in the estimated cost is larger than a first threshold value, if so, calculating the high-speed cost difference, the waiting cost difference and the parking cost difference of the actual cost realityAmount and the estimated cost; otherwise, the actual cost is within a reasonable range, and the order is not marked with a cost objection.
Specifically, the actual payment difference is the difference between the actual total cost and the estimated cost, i.e., realityAmount-estimatedAmount. The first threshold may be set between 3-7 elements, for example 5 elements, as desired.
Specifically, high speed Fei Cha = actual high speed fee-estimated high speed fee; waiting fee difference = actual waiting fee-estimated waiting fee; parking fee difference = actual parking fee-estimated parking fee.
If the ratio of the parking fee difference to the real payment difference is larger than a second threshold, the actual parking fee corresponding to the parking fee difference exceeds a reasonable range, and the fee objection marking is requested to be carried out on the order. The second threshold may be set to between 0.4 and 0.6, for example to 0.5, as desired.
If the ratio of the waiting fee difference to the actual payment difference is larger than a third threshold, the actual waiting fee corresponding to the waiting fee exceeds a reasonable range, the order is requested to be marked with the fee objection, and the fee objection detail item information is noted. The third threshold may be set to between 0.4 and 0.6, for example, to 0.5, as desired.
If the ratio of the high speed Fei Cha to the actual payment difference is greater than the fourth threshold, the actual high speed fee corresponding to the high speed Fei Cha is out of a reasonable range, and the order is requested to be marked with a fee objection and the detailed item information of the fee objection is noted. The fourth threshold may be set to between 0.4 and 0.6, for example, to 0.5, as desired.
If the parking fee difference, the waiting fee difference and the high speed Fei Cha are not larger than the corresponding thresholds respectively after the judgment, judging whether the order is rerouted, if so, the estimated fee of the order is invalidated, the estimated fee cannot be used as a reference, and the process is ended; otherwise, calculating the time duration difference between the actual cost and the estimated cost. Time duration difference = actual time duration time-estimated time duration time.
If the ratio of the time length fee difference to the real payment difference is larger than a fifth threshold, the actual time length fee corresponding to the time length fee difference exceeds a reasonable range, and the order is requested to be marked with a fee objection and the detailed item information of the fee objection is noted; otherwise, the order detail price difference is smaller, and the manual expense objection complaints are marked. The fifth threshold may be set to between 0.4 and 0.6, for example, to 0.5, as desired.
Specifically, mileage expense difference = actual mileage expense-estimated mileage expense.
If the ratio of the mileage expense difference to the actual payment difference is larger than a sixth threshold, the actual mileage expense corresponding to the mileage expense difference exceeds a reasonable range, and the order is requested to be marked with expense objection, and the information of expense objection detail items is noted; otherwise, the price difference of each expense detail of the order is smaller, the threshold value is not exceeded, and the manual expense objection complaints are marked. The sixth threshold may be set to between 0.4 and 0.6, for example, to 0.5, as desired.
According to the embodiment of the invention, through accessing the automatic responsibility judging flow of the system expense objection, after the user journey is finished and the bill is generated, the platform can intuitively analyze the duty ratio of the price difference of each detail item for each detail item, mark and process orders exceeding the system threshold value in time, and the efficiency of processing the expense objection and responsibility judging efficiency of the platform are improved. In addition, when customer service personnel check in the background, specific problems can be positioned according to the problem detail items marked by orders, the customer service does not need to perform secondary calculation, and the customer service is assisted to improve the working efficiency.
It should be noted that, for simplicity of description, the foregoing method embodiments are all described as a series of acts, but it should be understood by those skilled in the art that the present invention is not limited by the order of acts described, as some steps may be performed in other orders or concurrently in accordance with the present invention. Further, those skilled in the art will also appreciate that the embodiments described in the specification are alternative embodiments, and that the acts and modules referred to are not necessarily required for the present invention.
The above description of the method embodiments further describes the solution of the present invention by means of device embodiments.
As shown in fig. 3, the apparatus 300 includes:
An information acquisition module 310, configured to acquire order information of a user;
The cost estimation module 320 is configured to perform cost estimation according to the order information, so as to obtain an estimated cost;
a bill generation module 330 for generating a bill when a driver arrives at a destination of an order; the bill includes an actual fee;
and the comparison and marking module 340 is configured to compare the actual cost in the bill with the estimated cost, and mark orders with actual cost that is not within a reasonable range.
It will be clear to those skilled in the art that, for convenience and brevity of description, specific working procedures of the described modules may refer to corresponding procedures in the foregoing method embodiments, which are not described herein again.
In the technical scheme of the invention, the acquisition, storage, application and the like of the related user personal information all conform to the regulations of related laws and regulations, and the public sequence is not violated.
According to an embodiment of the present invention, the present invention also provides an electronic device and a readable storage medium.
Fig. 4 shows a schematic block diagram of an electronic device 400 that may be used to implement an embodiment of the invention. Electronic devices are intended to represent various forms of digital computers, such as laptops, desktops, workstations, personal digital assistants, servers, blade servers, mainframes, and other appropriate computers. The electronic device may also represent various forms of mobile devices, such as personal digital processing, cellular telephones, smartphones, wearable devices, and other similar computing devices. The components shown herein, their connections and relationships, and their functions, are meant to be exemplary only, and are not meant to limit implementations of the inventions described and/or claimed herein.
The device 400 comprises a computing unit 401 that may perform various suitable actions and processes in accordance with a computer program stored in a Read Only Memory (ROM) 402 or loaded from a storage unit 408 into a Random Access Memory (RAM) 403. In RAM 403, various programs and data required for the operation of device 400 may also be stored. The computing unit 401, ROM 402, and RAM 403 are connected to each other by a bus 404. An input/output (I/O) interface 405 is also connected to bus 404.
Various components in device 400 are connected to I/O interface 405, including: an input unit 406 such as a keyboard, a mouse, etc.; an output unit 407 such as various types of displays, speakers, and the like; a storage unit 408, such as a magnetic disk, optical disk, etc.; and a communication unit 409 such as a network card, modem, wireless communication transceiver, etc. The communication unit 409 allows the device 400 to exchange information/data with other devices via a computer network, such as the internet, and/or various telecommunication networks.
The computing unit 401 may be a variety of general purpose and/or special purpose processing components having processing and computing capabilities. Some examples of computing unit 401 include, but are not limited to, a Central Processing Unit (CPU), a Graphics Processing Unit (GPU), various specialized Artificial Intelligence (AI) computing chips, various computing units running machine learning model algorithms, a Digital Signal Processor (DSP), and any suitable processor, controller, microcontroller, etc. The computing unit 401 performs the respective methods and processes described above, for example, the methods S101 to S104. For example, in some embodiments, methods S101-S104 may be implemented as a computer software program tangibly embodied on a machine-readable medium, such as storage unit 408. In some embodiments, part or all of the computer program may be loaded and/or installed onto the device 400 via the ROM 402 and/or the communication unit 409. When the computer program is loaded into RAM 403 and executed by computing unit 401, one or more steps of methods S101 to S104 described above may be performed. Alternatively, in other embodiments, the computing unit 401 may be configured to perform the methods S101-S104 by any other suitable means (e.g. by means of firmware).
Various implementations of the systems and techniques described here above may be implemented in digital electronic circuitry, integrated circuit systems, field Programmable Gate Arrays (FPGAs), application Specific Integrated Circuits (ASICs), application Specific Standard Products (ASSPs), systems On Chip (SOCs), load programmable logic devices (CPLDs), computer hardware, firmware, software, and/or combinations thereof. These various embodiments may include: implemented in one or more computer programs, the one or more computer programs may be executed and/or interpreted on a programmable system including at least one programmable processor, which may be a special purpose or general-purpose programmable processor, that may receive data and instructions from, and transmit data and instructions to, a storage system, at least one input device, and at least one output device.
Program code for carrying out methods of the present invention may be written in any combination of one or more programming languages. These program code may be provided to a processor or controller of a general purpose computer, special purpose computer, or other programmable data processing apparatus such that the program code, when executed by the processor or controller, causes the functions/operations specified in the flowchart and/or block diagram to be implemented. The program code may execute entirely on the machine, partly on the machine, as a stand-alone software package, partly on the machine and partly on a remote machine or entirely on the remote machine or server.
In the context of the present invention, a machine-readable medium may be a tangible medium that can contain, or store a program for use by or in connection with an instruction execution system, apparatus, or device. The machine-readable medium may be a machine-readable signal medium or a machine-readable storage medium. The machine-readable medium may include, but is not limited to, an electronic, magnetic, optical, electromagnetic, infrared, or semiconductor system, apparatus, or device, or any suitable combination of the foregoing. More specific examples of a machine-readable storage medium would include an electrical connection based on one or more wires, a portable computer diskette, a hard disk, a Random Access Memory (RAM), a read-only memory (ROM), an erasable programmable read-only memory (EPROM or flash memory), an optical fiber, a portable compact disc read-only memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the foregoing.
To provide for interaction with a user, the systems and techniques described here can be implemented on a computer having: a display device (e.g., a CRT (cathode ray tube) or LCD (liquid crystal display) monitor) for displaying information to a user; and a keyboard and pointing device (e.g., a mouse or trackball) by which a user can provide input to the computer. Other kinds of devices may also be used to provide for interaction with a user; for example, feedback provided to the user may be any form of sensory feedback (e.g., visual feedback, auditory feedback, or tactile feedback); and input from the user may be received in any form, including acoustic input, speech input, or tactile input.
The systems and techniques described here can be implemented in a computing system that includes a background component (e.g., as a data server), or that includes a middleware component (e.g., an application server), or that includes a front-end component (e.g., a user computer having a graphical user interface or a web browser through which a user can interact with an implementation of the systems and techniques described here), or any combination of such background, middleware, or front-end components. The components of the system can be interconnected by any form or medium of digital data communication (e.g., a communication network). Examples of communication networks include: local Area Networks (LANs), wide Area Networks (WANs), and the internet.
The computer system may include a client and a server. The client and server are typically remote from each other and typically interact through a communication network. The relationship of client and server arises by virtue of computer programs running on the respective computers and having a client-server relationship to each other. The server may be a cloud server, a server of a distributed system, or a server incorporating a blockchain.
It should be appreciated that various forms of the flows shown above may be used to reorder, add, or delete steps. For example, the steps described in the present invention may be performed in parallel, sequentially, or in a different order, so long as the desired results of the technical solution of the present invention are achieved, and the present invention is not limited herein.
The above embodiments do not limit the scope of the present invention. It will be apparent to those skilled in the art that various modifications, combinations, sub-combinations and alternatives are possible, depending on design requirements and other factors. Any modifications, equivalent substitutions and improvements made within the spirit and principles of the present invention should be included in the scope of the present invention.
Claims (6)
1. A method of marking a cost objection, comprising:
Acquiring order information of a user;
performing cost prediction according to the order information to obtain predicted cost;
Generating a bill when a driver arrives at a destination of an order; the bill includes an actual fee;
comparing the actual cost in the bill with the estimated cost, and marking orders with the actual cost not in a reasonable range;
the estimated cost comprises one or more of estimated high-speed cost, estimated waiting cost, estimated parking cost, estimated duration cost and estimated mileage cost, and estimated total cost; the estimated total fee is the sum of the estimated high-speed fee, the estimated waiting fee, the estimated parking fee, the estimated time length fee and the estimated mileage fee;
the actual cost comprises one or more of actual high-speed cost, actual waiting cost, actual parking cost, actual time length cost and actual mileage cost and actual total cost; the actual total fee is the sum of the actual high-speed fee, the actual waiting fee, the actual parking fee, the actual time length fee and the actual mileage fee;
said comparing the actual cost in the bill with the estimated cost comprises:
sending a cost objection MQ message to a message component, the cost objection MQ message being consumed by the message component;
Judging whether the actual payment difference between the actual total fee in the actual fee and the estimated total fee in the estimated fee is larger than a first threshold value, if so, calculating the high-speed fee difference, the waiting fee difference and the parking fee difference of the actual fee and the estimated fee; otherwise, the actual cost is in a reasonable range, and the order is not marked with a cost objection;
if the ratio of the parking fee difference to the real payment difference is larger than a second threshold, the actual parking fee corresponding to the parking fee difference exceeds a reasonable range, and the fee objection marking is requested to be carried out on the order; if the ratio of the waiting fee difference to the actual payment difference is larger than a third threshold value, the actual waiting fee corresponding to the waiting fee exceeds a reasonable range, and the order is requested to be marked with a fee objection; if the ratio of the high speed Fei Cha to the actual payment difference is greater than a fourth threshold, the actual high speed fee corresponding to the high speed Fei Cha exceeds a reasonable range, and a fee objection marking is requested for the order;
if the parking fee difference, the waiting fee difference and the high speed Fei Cha are not larger than the corresponding thresholds, judging whether the order is rerouted, if so, canceling the estimated fee of the order, and ending; otherwise, calculating the time length expense difference between the actual expense and the estimated expense;
If the ratio of the time length fee difference to the real payment difference is larger than a fifth threshold, the real time length fee corresponding to the time length fee difference exceeds a reasonable range, and a fee objection marking is requested to be carried out on the order; otherwise, the order detail price difference is smaller, and the manual expense objection complaints are marked;
if the ratio of the mileage expense difference to the actual payment difference is larger than a sixth threshold, the actual mileage expense corresponding to the mileage expense difference exceeds a reasonable range, and an expense objection marking is requested to be carried out on the order; otherwise, the order detail price difference is smaller, and the manual expense objection complaints are marked.
2. The method of claim 1, wherein the order information includes order number, order service type, city, boarding and disembarking longitude and latitude, reservation time, and occupant basic information.
3. The method of claim 1, wherein the cost objection detail item information is noted if a cost objection marking is requested for the order.
4. A cost objection marking device, comprising:
The information acquisition module is used for acquiring order information of a user;
The cost estimation module is used for estimating the cost according to the order information to obtain estimated cost;
The bill generation module is used for generating a bill when a driver arrives at the destination of the order; the bill includes an actual fee;
the comparison marking module is used for comparing the actual cost in the bill with the estimated cost and marking orders with the actual cost not in a reasonable range;
the estimated cost comprises one or more of estimated high-speed cost, estimated waiting cost, estimated parking cost, estimated duration cost and estimated mileage cost, and estimated total cost; the estimated total fee is the sum of the estimated high-speed fee, the estimated waiting fee, the estimated parking fee, the estimated time length fee and the estimated mileage fee;
the actual cost comprises one or more of actual high-speed cost, actual waiting cost, actual parking cost, actual time length cost and actual mileage cost and actual total cost; the actual total fee is the sum of the actual high-speed fee, the actual waiting fee, the actual parking fee, the actual time length fee and the actual mileage fee;
said comparing the actual cost in the bill with the estimated cost comprises:
sending a cost objection MQ message to a message component, the cost objection MQ message being consumed by the message component;
Judging whether the actual payment difference between the actual total fee in the actual fee and the estimated total fee in the estimated fee is larger than a first threshold value, if so, calculating the high-speed fee difference, the waiting fee difference and the parking fee difference of the actual fee and the estimated fee; otherwise, the actual cost is in a reasonable range, and the order is not marked with a cost objection;
if the ratio of the parking fee difference to the real payment difference is larger than a second threshold, the actual parking fee corresponding to the parking fee difference exceeds a reasonable range, and the fee objection marking is requested to be carried out on the order; if the ratio of the waiting fee difference to the actual payment difference is larger than a third threshold value, the actual waiting fee corresponding to the waiting fee exceeds a reasonable range, and the order is requested to be marked with a fee objection; if the ratio of the high speed Fei Cha to the actual payment difference is greater than a fourth threshold, the actual high speed fee corresponding to the high speed Fei Cha exceeds a reasonable range, and a fee objection marking is requested for the order;
if the parking fee difference, the waiting fee difference and the high speed Fei Cha are not larger than the corresponding thresholds, judging whether the order is rerouted, if so, canceling the estimated fee of the order, and ending; otherwise, calculating the time length expense difference between the actual expense and the estimated expense;
If the ratio of the time length fee difference to the real payment difference is larger than a fifth threshold, the real time length fee corresponding to the time length fee difference exceeds a reasonable range, and a fee objection marking is requested to be carried out on the order; otherwise, the order detail price difference is smaller, and the manual expense objection complaints are marked;
if the ratio of the mileage expense difference to the actual payment difference is larger than a sixth threshold, the actual mileage expense corresponding to the mileage expense difference exceeds a reasonable range, and an expense objection marking is requested to be carried out on the order; otherwise, the order detail price difference is smaller, and the manual expense objection complaints are marked.
5. An electronic device comprising at least one processor; and
A memory communicatively coupled to the at least one processor; it is characterized in that the method comprises the steps of,
The memory stores instructions executable by the at least one processor to enable the at least one processor to perform the method of any one of claims 1-3.
6. A non-transitory computer readable storage medium storing computer instructions for causing the computer to perform the method of any one of claims 1-3.
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| CN109598390A (en) * | 2017-09-29 | 2019-04-09 | 北京嘀嘀无限科技发展有限公司 | The processing method and processing unit, equipment and storage medium of stroke expense objection |
| CN111382159A (en) * | 2020-03-09 | 2020-07-07 | 深圳中利汇信息技术有限公司 | Method for processing fee information, server and computer readable medium |
| CN113962790A (en) * | 2021-11-09 | 2022-01-21 | 首约科技(北京)有限公司 | Processing method for reducing enterprise account-checking dispute |
| CN114358804A (en) * | 2022-01-12 | 2022-04-15 | 首约科技(北京)有限公司 | Method for reducing complaint rate of passengers |
| CN114581077A (en) * | 2022-03-21 | 2022-06-03 | 首约科技(北京)有限公司 | Method for automatically judging detour of driver |
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| CN109598390A (en) * | 2017-09-29 | 2019-04-09 | 北京嘀嘀无限科技发展有限公司 | The processing method and processing unit, equipment and storage medium of stroke expense objection |
| CN111382159A (en) * | 2020-03-09 | 2020-07-07 | 深圳中利汇信息技术有限公司 | Method for processing fee information, server and computer readable medium |
| CN113962790A (en) * | 2021-11-09 | 2022-01-21 | 首约科技(北京)有限公司 | Processing method for reducing enterprise account-checking dispute |
| CN114358804A (en) * | 2022-01-12 | 2022-04-15 | 首约科技(北京)有限公司 | Method for reducing complaint rate of passengers |
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