CN116091010A - Operation management method and device for network equipment of chain enterprise, electronic equipment and medium - Google Patents
Operation management method and device for network equipment of chain enterprise, electronic equipment and medium Download PDFInfo
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Abstract
The invention discloses an operation management method and device for network equipment of a chain enterprise, electronic equipment and a medium, and relates to the technical field of software. The method comprises the following steps: acquiring installation service quality evaluation of the interlocking enterprise network equipment according to the installation process information of the interlocking enterprise network equipment; acquiring a payment plan of the interlocking enterprise network equipment according to the access information of the interlocking enterprise network equipment; acquiring a maintenance management report of the interlocking enterprise network equipment according to equipment maintenance information of the interlocking enterprise network equipment in the operation process; and acquiring a shutdown management report of the interlocking enterprise network equipment according to the shutdown information of the interlocking enterprise network equipment. The method and the system can realize standardized, unified and scientific management problems of internet access and network equipment installation, maintenance and disassembly under the whole life cycle of the chain enterprise store.
Description
Technical Field
The invention relates to the technical field of software, in particular to a method, a device, electronic equipment and a medium for operation management of network equipment of a chain enterprise.
Background
At present, the internet access and IT equipment installation, maintenance and dismantling of the store life cycle, such as the store opening, operation, store closing and other processes, of the chain enterprises are loose in management and low in efficiency, and lack of systematic and standardized management tools, so that cost waste and potential safety hazards are caused.
Especially in large-scale chain enterprises, because the number of store is many, open the store, close the frequency of store high, the place is scattered, and reasons such as each store personnel level difference is big, lead to each store can't standardized, unify, scientifically manage internet access and IT equipment that relate to under full life cycle scene such as open store, business, close store to can't gather and analyze relevant information in time, can't discover each store IT equipment damage loss condition, can't in time scrap expiration equipment. And great IT equipment cost waste is brought to a chain enterprise.
Therefore, there is a need for a method for managing operation of a network device in a chain enterprise, which can efficiently manage all shops in a full life cycle scenario such as open shops, business and closed shops.
Disclosure of Invention
To this end, the present invention provides a method, apparatus, electronic device, and medium for operation management of a corporate network device in an effort to solve or at least alleviate at least one of the above problems.
According to one aspect of the present invention, there is provided a method for managing operation of a network device of a chain enterprise, the method comprising:
acquiring installation service quality evaluation of the interlocking enterprise network equipment according to the installation process information of the interlocking enterprise network equipment;
acquiring a payment plan of the interlocking enterprise network equipment according to the access information of the interlocking enterprise network equipment;
acquiring a maintenance management report of the interlocking enterprise network equipment according to equipment maintenance information of the interlocking enterprise network equipment in the operation process;
and acquiring a shutdown management report of the interlocking enterprise network equipment according to the shutdown information of the interlocking enterprise network equipment.
In another embodiment, the obtaining the installation service quality evaluation of the interlocking enterprise network device according to the installation process information of the interlocking enterprise network device includes:
acquiring engineer information, linkage enterprise information and network equipment information of linkage enterprise network equipment installation service;
acquiring scoring conditions of engineers responsible for the installation service of the interlocking enterprises and the network equipment according to the engineer information, the interlocking enterprise information and the network equipment information of the interlocking enterprise network equipment installation service;
and acquiring the installation service quality evaluation of the network equipment of the interlocking enterprise through an installation service quality evaluation algorithm of the network equipment of the interlocking enterprise according to the scoring condition of engineers responsible for the installation service of the interlocking enterprise and the network equipment.
In another embodiment, the installation service quality evaluation algorithm of the interlocking enterprise network device obtains an installation service quality evaluation of the interlocking enterprise network device, including:
acquiring the standard time length of installation of each type of network equipment and the installation quantity of each type of network equipment;
calculating the total installation service standard duration of the network equipment of the interlocking enterprise and the actual installation duration of engineers according to the standard duration of each type of network equipment installation and the installation quantity of each type of network equipment, and obtaining the installation duration score of the network equipment of the interlocking enterprise;
according to the technical condition of the engineers for installing each type of network equipment, obtaining the technical evaluation score of the engineers for installing each type of network equipment;
acquiring a customer evaluation score of a linkage enterprise user according to the technical evaluation of the linkage enterprise user on the engineer to install each type of network equipment;
and acquiring the installation service quality evaluation of the interlocking enterprise network equipment according to the installation time score of the interlocking enterprise network equipment, the technical evaluation score of the engineer for installing each type of network equipment, the customer evaluation score of the interlocking enterprise user and the set weight of each item.
In another embodiment, the obtaining the payment plan of the interlocking enterprise network device according to the access information of the interlocking enterprise network device includes:
Acquiring access information of the network equipment of the interlocking enterprise, wherein the access information comprises the information of the interlocking enterprise, the access completion time parameter of the network equipment and the charging parameter;
acquiring payment parameters of the network equipment of the chain enterprise according to the access information of the network equipment of the chain enterprise and a payment algorithm of the network equipment, wherein the payment parameters comprise a first payment date, a payment period type, a payment date and a latest payment date;
and acquiring a payment plan of the interlocking enterprise network equipment according to the payment parameters of the interlocking enterprise network equipment, wherein the payment plan comprises interlocking enterprise information, network equipment information and payment parameter information.
In another embodiment, the obtaining a maintenance management report of the interlocking enterprise network device according to the device maintenance information of the interlocking enterprise network device in the operation process includes:
acquiring equipment maintenance records of any one of the interlocking enterprise network equipment in the operation process, wherein the equipment maintenance records comprise network equipment information, maintenance information and evaluation information;
acquiring the health condition of the network equipment through a network equipment maintenance health condition algorithm according to the equipment maintenance record of any one of the interlocking enterprise network equipment in the operation process;
And acquiring a maintenance management report of any one of the network devices of the chain enterprise according to the health condition of the network device and the network device information, wherein the maintenance management report comprises the network device information and the health condition of the network device.
In another embodiment, the obtaining the health status of the network device according to the device maintenance record of the network device of the chain enterprise in the operation process through the network device maintenance health status algorithm includes:
acquiring the maintenance times of network equipment in equipment maintenance records of any one of the interlocking enterprise network equipment in the operation process;
according to the network equipment maintenance times in the equipment maintenance records of any one of the interlocking enterprise network equipment in the operation process and the standard maintenance times of the network equipment, obtaining the ratio of the network equipment maintenance times in the equipment maintenance records to the standard maintenance times of the network equipment;
and acquiring the health condition of the network equipment according to the ratio of the maintenance times of the network equipment in the equipment maintenance record to the standard maintenance times of the network equipment and the setting rule of the health condition of the network equipment.
In another embodiment, the acquiring the shutdown management report of the interlocked enterprise network device according to the shutdown information of the interlocked enterprise network device includes:
acquiring the shutdown information of accessed equipment in the network equipment of the chain enterprise;
acquiring the dismantling progress of the interlocking enterprise network equipment according to the shutdown information of the accessed equipment in the interlocking enterprise network equipment;
obtaining a residual value of the linkage enterprise network equipment after the linkage enterprise network equipment is dismantled according to the dismantling progress of the linkage enterprise network equipment;
and acquiring a shutdown management report of the interlocking enterprise network equipment according to the residual value after the interlocking enterprise network equipment is dismantled.
According to still another aspect of the present invention, there is disclosed an operation management apparatus for a network device of a chain enterprise, the apparatus comprising: the acquisition module is used for acquiring installation process information of the interlocking enterprise network equipment, access information of the interlocking enterprise network equipment, equipment maintenance information of the interlocking enterprise network equipment in the operation process and shutdown information of the interlocking enterprise network equipment;
the management module is used for acquiring the installation service quality evaluation of the interlocking enterprise network equipment according to the installation process information of the interlocking enterprise network equipment; acquiring a payment plan of the interlocking enterprise network equipment according to the access information of the interlocking enterprise network equipment; acquiring a maintenance management report of the interlocking enterprise network equipment according to equipment maintenance information of the interlocking enterprise network equipment in the operation process; and acquiring a shutdown management report of the interlocking enterprise network equipment according to the shutdown information of the interlocking enterprise network equipment.
According to yet another aspect of the present invention, there is provided a computing device comprising: one or more processors; and a memory; one or more programs, wherein the one or more programs are stored in memory and configured to be executed by one or more processors, the one or more programs comprising instructions for performing any of the methods of chain enterprise network device operation management as described above.
According to yet another aspect of the present invention, there is provided a computer readable storage medium storing one or more programs, the one or more programs comprising instructions, which when executed by a computing device, cause the computing device to perform any of the methods of operation management of a cascading enterprise network device as described above.
According to the operation management scheme of the interlocking enterprise network equipment, according to the installation process information of the interlocking enterprise network equipment, the installation service quality evaluation of the interlocking enterprise network equipment is obtained; acquiring a payment plan of the interlocking enterprise network equipment according to the access information of the interlocking enterprise network equipment; acquiring a maintenance management report of the interlocking enterprise network equipment according to equipment maintenance information of the interlocking enterprise network equipment in the operation process; and acquiring a shutdown management report of the interlocking enterprise network equipment according to the shutdown information of the interlocking enterprise network equipment. The method and the system can realize standardized, unified and scientific management problems of internet access and network equipment installation, maintenance and disassembly under the whole life cycle of the chain enterprise store.
Drawings
To the accomplishment of the foregoing and related ends, certain illustrative aspects are described herein in connection with the following description and the annexed drawings, which set forth the various ways in which the principles disclosed herein may be practiced, and all aspects and equivalents thereof are intended to fall within the scope of the claimed subject matter. The above, as well as additional objects, features, and advantages of the present disclosure will become more apparent from the following detailed description when read in conjunction with the accompanying drawings. Like reference numerals generally refer to like parts or elements throughout the present disclosure.
FIG. 1 illustrates a schematic construction of a computing device 100 according to one embodiment of the invention;
FIG. 2 illustrates a flow diagram of a method 200 of operation management of a corporate network device in accordance with one embodiment of the present invention;
fig. 3 is a schematic structural diagram of a device operation management apparatus 300 for a corporate network in a chain according to an embodiment of the present invention.
Detailed Description
Exemplary embodiments of the present disclosure will be described in more detail below with reference to the accompanying drawings. While exemplary embodiments of the present disclosure are shown in the drawings, it should be understood that the present disclosure may be embodied in various forms and should not be limited to the embodiments set forth herein. Rather, these embodiments are provided so that this disclosure will be thorough and complete, and will fully convey the scope of the disclosure to those skilled in the art.
Fig. 1 is a schematic configuration diagram of an example computing device 100. In a basic configuration 102, computing device 100 typically includes a system memory 106 and one or more processors 104. The memory bus 108 may be used for communication between the processor 104 and the system memory 106.
Depending on the desired configuration, the processor 104 may be any type of processing including, but not limited to: microprocessor (μp), microcontroller (μc), digital information processor (DSP), or any combination thereof. The processor 104 may include one or more levels of caches, such as a first level cache 110 and a second level cache 112, a processor core 114, and registers 116. The example processor core 114 may include an Arithmetic Logic Unit (ALU), a Floating Point Unit (FPU), a digital signal processing core (DSP core), or any combination thereof. The example memory controller 118 may be used with the processor 104, or in some implementations, the memory controller 118 may be an internal part of the processor 104.
Depending on the desired configuration, system memory 106 may be any type of memory including, but not limited to: volatile memory (such as RAM), non-volatile memory (such as ROM, flash memory, etc.), or any combination thereof. The system memory 106 may include an operating system 120, one or more applications 122, and program data 124. In some implementations, the application 122 may be arranged to operate on an operating system with program data 124. In some embodiments, the computing device 100 is configured to perform a method 200 of operation management of a cascading enterprise network device that is capable of obtaining an installation quality of service assessment of the cascading enterprise network device from installation process information of the cascading enterprise network device; acquiring a payment plan of the interlocking enterprise network equipment according to the access information of the interlocking enterprise network equipment; acquiring a maintenance management report of the interlocking enterprise network equipment according to equipment maintenance information of the interlocking enterprise network equipment in the operation process; according to the shutdown information of the linkage enterprise network device, a shutdown management report of the linkage enterprise network device is acquired, and the program data 124 includes instructions for executing the method.
The computing device 100 may also include an interface bus 140 that facilitates communication from various interface devices (e.g., an output device 142, a peripheral interface 144, and a communication device 146 to the basic configuration 102 via the bus/interface controller 130. The example output device 142 includes an image processing unit 148 and an audio processing unit 150. They may be configured to facilitate communication with various external devices, such as a display or speakers, via one or more A/V ports 152. The example peripheral interface 144 may include a serial interface controller 154 and a parallel interface controller 156, which may be configured to facilitate communication with one or more other computing devices 162 via one or more I/O ports 158 and external devices such as input devices (e.g., keyboard, mouse, pen, voice input device, touch input device), or other peripherals (e.g., printer, scanner, etc.), the example communication device 146 may include a network controller 160, which may be arranged to facilitate communication with one or more other computing devices 162 over a network communication link.
The network communication link may be one example of a communication medium. Communication media may typically be embodied by computer readable instructions, data structures, program modules, and may include any information delivery media in a modulated data signal, such as a carrier wave or other transport mechanism. A "modulated data signal" may be a signal that has one or more of its data set or changed in such a manner as to encode information in the signal. By way of non-limiting example, communication media may include wired media such as a wired network or special purpose network, and wireless media such as acoustic, radio Frequency (RF), microwave, infrared (IR) or other wireless media. The term computer readable media as used herein may include both storage media and communication media. In some embodiments, the computer readable medium has stored therein one or more programs including instructions for performing certain methods, such as the method 200 for managing operation of a linked enterprise network device by which the computing device 100 performs in accordance with embodiments of the present invention.
Computing device 100 may be implemented as part of a small-sized portable (or mobile) electronic device such as a cellular telephone, a Personal Digital Assistant (PDA), a personal media player device, a wireless web-watch device, a personal headset device, an application specific device, or a hybrid device that may include any of the above functions. Computing device 100 may also be implemented as a personal computer including desktop and notebook computer configurations.
Fig. 2 illustrates a flow chart of a method 200 of operation management of a corporate network device in accordance with one embodiment of the present invention. As shown in fig. 2, the method starts in step S210, and obtains an installation service quality evaluation of the interlocked enterprise network device according to the installation process information of the interlocked enterprise network device.
Specifically, the installation process of the network equipment of the interlocking enterprise mainly relates to name information, network equipment information, installation engineer information and installation evaluation information of the interlocking enterprise, and installation service quality evaluation of the network equipment of the interlocking enterprise is generated by counting all the information in the installation process of the network equipment of the interlocking enterprise.
Specifically, in one embodiment of the present application, the obtaining, according to installation process information of the interlocking enterprise network device, an installation service quality evaluation of the interlocking enterprise network device includes:
Acquiring engineer information, linkage enterprise information and network equipment information of linkage enterprise network equipment installation service;
acquiring scoring conditions of engineers responsible for the installation service of the interlocking enterprises and the network equipment according to the engineer information, the interlocking enterprise information and the network equipment information of the interlocking enterprise network equipment installation service;
and acquiring the installation service quality evaluation of the network equipment of the interlocking enterprise through an installation service quality evaluation algorithm of the network equipment of the interlocking enterprise according to the scoring condition of engineers responsible for the installation service of the interlocking enterprise and the network equipment.
Specifically, the process information of the installation service of the network equipment of the interlocking enterprise mainly comprises: the engineer name, store arrival time, installation start time, installation completion time, equipment type, manufacturer, model, installation equipment photographing, installation technology acceptance person, technology acceptance result, customer acceptance result, and the data statistics are shown in table 1.
TABLE 1
Scoring conditions of engineers of the chain enterprise and the network equipment installation service include: the data statistics of the engineer name, the store name, the equipment type, the manufacturer, the model, the installation time length, the standard installation time length, the installation time length score, the technology evaluation score, the customer evaluation score and the comprehensive evaluation score are shown in table 2.
TABLE 2
Specifically, in one embodiment of the present application, the installation service quality evaluation algorithm of the interlocking enterprise network device obtains an installation service quality evaluation of the interlocking enterprise network device, including:
acquiring the standard time length of installation of each type of network equipment and the installation quantity of each type of network equipment;
calculating the total installation service standard duration of the network equipment of the interlocking enterprise and the actual installation duration of engineers according to the standard duration of each type of network equipment installation and the installation quantity of each type of network equipment, and obtaining the installation duration score of the network equipment of the interlocking enterprise;
according to the technical condition of the engineers for installing each type of network equipment, obtaining the technical evaluation score of the engineers for installing each type of network equipment;
acquiring a customer evaluation score of a linkage enterprise user according to the technical evaluation of the linkage enterprise user on the engineer to install each type of network equipment;
and acquiring the installation service quality evaluation of the interlocking enterprise network equipment according to the installation time score of the interlocking enterprise network equipment, the technical evaluation score of the engineer for installing each type of network equipment, the customer evaluation score of the interlocking enterprise user and the set weight of each item.
Specifically, calculating an installation time score, searching the standard installation time of the equipment through the equipment type, multiplying the standard installation time by the equipment number to obtain the total standard time, wherein in the embodiment of the application, the installation time score is 100 points at 90% -110% of the standard time, and each difference is 10 points; then calculating a technical evaluation score, wherein the total score is 100, and each time the button is reworked for 20 minutes until the button is completed; then calculating the evaluation score of the client, wherein the total score is 100, each difference is 20, and the middle is 10, until the buckling is completed; finally, calculating the score of the installation service quality evaluation, namely, the maximum score is 100, the installation time length score is multiplied by 30 percent, the technical evaluation score is multiplied by 30 percent, and the customer evaluation score is multiplied by 40 percent.
The algorithm formula for installing the service quality evaluation score is as follows: (installation duration score x installation duration weight) + (technical evaluation score x technical evaluation weight) + (customer evaluation score x customer evaluation weight); the values of the installation duration weight, the technical evaluation weight and the client evaluation weight are as follows: 30%, 30% and 40%.
Through step S220, a payment plan of the interlocking enterprise network device is obtained according to the access information of the interlocking enterprise network device.
Specifically, the access information of the network equipment of the interlocking enterprise mainly relates to name information, network equipment information and payment information of the interlocking enterprise, and a payment plan of the network equipment of the interlocking enterprise is generated through payment dates, payment periods and the like of the network equipment of the interlocking enterprise, such as each payment date, latest payment date and the like.
Specifically, in one embodiment of the present application, the obtaining a payment plan of the interlocking enterprise network device according to access information of the interlocking enterprise network device includes:
acquiring access information of the network equipment of the interlocking enterprise, wherein the access information comprises the information of the interlocking enterprise, the access completion time parameter of the network equipment and the charging parameter;
acquiring payment parameters of the network equipment of the chain enterprise according to the access information of the network equipment of the chain enterprise and a payment algorithm of the network equipment, wherein the payment parameters comprise a first payment date, a payment period type, a payment date and a latest payment date;
and acquiring a payment plan of the interlocking enterprise network equipment according to the payment parameters of the interlocking enterprise network equipment, wherein the payment plan comprises interlocking enterprise information, network equipment information and payment parameter information.
Specifically, the access information of the network equipment of the chain enterprise comprises a store name, an access bandwidth, an access date, a payment period (month, year), an access service unit price, a single payment amount, a first payment date, a last payment date and a next payment date. The data statistics are shown in Table 3.
TABLE 3 Table 3
The payment plan includes: store name, access bandwidth, payment period number, payment date, latest payment date, and current payment amount.
The network equipment payment algorithm comprises the following steps: repeatedly increasing month or year according to the type of the payment period (month and year) according to the first payment date of the access information of the network equipment of the interlocking enterprise, and generating a payment date in a payment schedule, wherein the payment date is increased by 7 days to be the latest payment date;
nth due date=first due date+type of period of payment (month, year) N;
nth latest payment date=nth due date+7 days. The data statistics are shown in Table 4.
TABLE 4 Table 4
Through step S230, a maintenance management report of the interlocking enterprise network device is obtained according to the device maintenance information of the interlocking enterprise network device in the operation process.
Specifically, equipment maintenance information of the network equipment of the interlocking enterprise in the operation process mainly relates to network equipment information, maintenance content information, maintenance results, evaluation information and the like of the interlocking enterprise, and then the health degree of the network equipment is judged according to the maintenance frequency of one network equipment.
Specifically, in one embodiment of the present application, the obtaining, according to equipment maintenance information of the inter-enterprise network equipment in an operation process, a maintenance management report of the inter-enterprise network equipment includes:
Acquiring equipment maintenance records of any one of the interlocking enterprise network equipment in the operation process, wherein the equipment maintenance records comprise network equipment information, maintenance information and evaluation information;
acquiring the health condition of the network equipment through a network equipment maintenance health condition algorithm according to the equipment maintenance record of any one of the interlocking enterprise network equipment in the operation process;
and acquiring a maintenance management report of any one of the network devices of the chain enterprise according to the health condition of the network device and the network device information, wherein the maintenance management report comprises the network device information and the health condition of the network device.
Specifically, the network equipment maintenance record includes: the equipment number, type, manufacturer, model, lot number, maintenance content, maintenance result, maintenance technical evaluation, maintenance customer evaluation, and the data statistics are shown in table 5.
TABLE 5
The network device management report includes: device number, type, manufacturer, model, lot number, health (good, medium, bad). The data statistics are shown in Table 6.
TABLE 6
Specifically, in one embodiment of the present application, the obtaining, according to an equipment maintenance record of the network equipment of the chain enterprise in an operation process, a health condition of the network equipment through a network equipment maintenance health condition algorithm includes:
Acquiring the maintenance times of network equipment in equipment maintenance records of any one of the interlocking enterprise network equipment in the operation process;
according to the network equipment maintenance times in the equipment maintenance records of any one of the interlocking enterprise network equipment in the operation process and the standard maintenance times of the network equipment, obtaining the ratio of the network equipment maintenance times in the equipment maintenance records to the standard maintenance times of the network equipment;
and acquiring the health condition of the network equipment according to the ratio of the maintenance times of the network equipment in the equipment maintenance record to the standard maintenance times of the network equipment and the setting rule of the health condition of the network equipment.
Specifically, the maintenance times of a certain network device are summarized, then the standard maintenance times are checked in a device maintenance standard database according to the type, manufacturer, model and batch number of the device, the health degree is calculated, when the maintenance times are less than 50% of the standard maintenance times, the health degree of the device is good, the maintenance times are 50% -120% of the standard maintenance times, the health degree of the device is medium, and the health degree of the device is poor, wherein the health degree of the device is greater than 120% of the standard maintenance times.
Device health = IF (maintenance ratio <50%, "good", IF (maintenance ratio >120%, "bad", "medium")).
Through step S240, a shutdown management report of the interlocking enterprise network device is obtained according to the shutdown information of the interlocking enterprise network device.
Specifically, the internet access information, the equipment dismantling information and the equipment detection information in the shutdown process of the interlocking enterprise network equipment are acquired by acquiring the shutdown information of the interlocking enterprise network equipment, and a shutdown management report of the interlocking enterprise network equipment is generated.
Specifically, in one embodiment of the present application, the obtaining a shutdown management report of the interlocked enterprise network device according to the shutdown information of the interlocked enterprise network device includes:
acquiring the shutdown information of accessed equipment in the network equipment of the chain enterprise;
acquiring the dismantling progress of the interlocking enterprise network equipment according to the shutdown information of the accessed equipment in the interlocking enterprise network equipment;
obtaining a residual value of the linkage enterprise network equipment after the linkage enterprise network equipment is dismantled according to the dismantling progress of the linkage enterprise network equipment;
and acquiring a shutdown management report of the interlocking enterprise network equipment according to the residual value after the interlocking enterprise network equipment is dismantled.
Specifically, the internet access information includes: accessing the bandwidth and whether to shut down; the device removal information includes: store name, equipment type, manufacturer, model, demolition personnel, demolition results (lossy, lossless), demolition time, inspection personnel, inspection results (good, medium, bad). The data statistics are shown in Table 7.
TABLE 7
The shutdown management report of the interlocking enterprise network device includes: store name, store closing progress, progress description, equipment residue, equipment handling advice.
The total progress value of the dismantling progress of the network equipment of the chain enterprises is 100%, the Internet access service is not shut down for 50%, and the dismantling of the equipment is not completed for 50%. Calculating the device residual value: searching a standard value library of the equipment according to equipment type, model, batch number and use time length, subtracting the current use time length of certain equipment from the standard use time length, dividing the current use time length by the standard use time length, and multiplying the standard use time length by the standard value to obtain the residual value of the equipment; if the demolition result is "lossy" the device residual value is the calculation result multiplied by 70%; if the detection result is 'middle', the device residual value is multiplied by 70%, and if the detection result is 'bad', the device residual value is multiplied by 40%; all equipment set values of the store are summarized, and the store closing management report equipment residual values are obtained.
The algorithm is as follows:
remaining time= (standard use time-device current use time)
Demolition score = IF (demolition result= "lossy", 70%, 100%)
Detection score=if (detection result= "medium", 70%, IF (detection result= "difference", 40%, 100%))
Calculating a treatment recommendation, dividing the current use time length of the equipment by the standard use time length of the previous step, and if the value is less than 50%, the treatment recommendation is 'reuse'; treatment recommendations of "reclaim" if the value is greater than 50%;
Treatment advice = IF (length in time ratio <50%, "reuse", "recovery");
according to the operation management scheme of the interlocking enterprise network equipment, according to the installation process information of the interlocking enterprise network equipment, the installation service quality evaluation of the interlocking enterprise network equipment is obtained; acquiring a payment plan of the interlocking enterprise network equipment according to the access information of the interlocking enterprise network equipment; acquiring a maintenance management report of the interlocking enterprise network equipment according to equipment maintenance information of the interlocking enterprise network equipment in the operation process; and acquiring a shutdown management report of the interlocking enterprise network equipment according to the shutdown information of the interlocking enterprise network equipment. The method and the system can realize standardized, unified and scientific management problems of internet access and network equipment installation, maintenance and disassembly under the whole life cycle of the chain enterprise store.
It should be understood that, although the steps in the flowchart of fig. 2 are shown in sequence as indicated by the arrows, the steps are not necessarily performed in sequence as indicated by the arrows. The steps are not strictly limited to the order of execution unless explicitly recited herein, and the steps may be executed in other orders. Moreover, at least some of the steps in fig. 2 may include multiple sub-steps or stages that are not necessarily performed at the same time, but may be performed at different times, nor do the order in which the sub-steps or stages are performed necessarily performed in sequence, but may be performed alternately or alternately with at least a portion of the sub-steps or stages of other steps or other steps.
In one embodiment, as shown in fig. 3, there is provided a device for operation management of a network of a chain enterprise, the device 300 comprising: the device comprises an acquisition module and a management module.
The acquisition module is used for acquiring installation process information of the interlocking enterprise network equipment, access information of the interlocking enterprise network equipment, equipment maintenance information of the interlocking enterprise network equipment in the operation process and shutdown information of the interlocking enterprise network equipment;
the management module is used for acquiring the installation service quality evaluation of the interlocking enterprise network equipment according to the installation process information of the interlocking enterprise network equipment; acquiring a payment plan of the interlocking enterprise network equipment according to the access information of the interlocking enterprise network equipment; acquiring a maintenance management report of the interlocking enterprise network equipment according to equipment maintenance information of the interlocking enterprise network equipment in the operation process; and acquiring a shutdown management report of the interlocking enterprise network equipment according to the shutdown information of the interlocking enterprise network equipment.
Specifically, in another embodiment of the present application, the management module is configured to obtain engineer information, linkage enterprise information, and network device information of a linkage enterprise network device installation service; acquiring scoring conditions of engineers responsible for the installation service of the interlocking enterprises and the network equipment according to the engineer information, the interlocking enterprise information and the network equipment information of the interlocking enterprise network equipment installation service; and acquiring the installation service quality evaluation of the network equipment of the interlocking enterprise through an installation service quality evaluation algorithm of the network equipment of the interlocking enterprise according to the scoring condition of engineers responsible for the installation service of the interlocking enterprise and the network equipment.
Specifically, in another embodiment of the present application, the management module is configured to obtain a standard duration of installation of each type of network device and an installation number of each type of network device; calculating the total installation service standard duration of the network equipment of the interlocking enterprise and the actual installation duration of engineers according to the standard duration of each type of network equipment installation and the installation quantity of each type of network equipment, and obtaining the installation duration score of the network equipment of the interlocking enterprise; according to the technical condition of the engineers for installing each type of network equipment, obtaining the technical evaluation score of the engineers for installing each type of network equipment; acquiring a customer evaluation score of a linkage enterprise user according to the technical evaluation of the linkage enterprise user on the engineer to install each type of network equipment; and acquiring the installation service quality evaluation of the interlocking enterprise network equipment according to the installation time score of the interlocking enterprise network equipment, the technical evaluation score of the engineer for installing each type of network equipment, the customer evaluation score of the interlocking enterprise user and the set weight of each item.
Specifically, in another embodiment of the present application, the management module is configured to obtain access information of a network device of a cascading enterprise, where the access information includes the information of the cascading enterprise, an access completion time parameter of the network device, and a charging parameter; acquiring payment parameters of the network equipment of the chain enterprise according to the access information of the network equipment of the chain enterprise and a payment algorithm of the network equipment, wherein the payment parameters comprise a first payment date, a payment period type, a payment date and a latest payment date; and acquiring a payment plan of the interlocking enterprise network equipment according to the payment parameters of the interlocking enterprise network equipment, wherein the payment plan comprises interlocking enterprise information, network equipment information and payment parameter information.
Specifically, in another embodiment of the present application, the management module is configured to obtain an equipment maintenance record of any one of the network devices of the interlocking enterprise in an operation process, where the equipment maintenance record includes network device information, maintenance information, and evaluation information; acquiring the health condition of the network equipment through a network equipment maintenance health condition algorithm according to the equipment maintenance record of any one of the interlocking enterprise network equipment in the operation process; and acquiring a maintenance management report of any one of the network devices of the chain enterprise according to the health condition of the network device and the network device information, wherein the maintenance management report comprises the network device information and the health condition of the network device.
Specifically, in another embodiment of the present application, the management module is configured to obtain a number of network equipment maintenance times in an equipment maintenance record of any one of the enterprise network devices in an operation process; according to the network equipment maintenance times in the equipment maintenance records of any one of the interlocking enterprise network equipment in the operation process and the standard maintenance times of the network equipment, obtaining the ratio of the network equipment maintenance times in the equipment maintenance records to the standard maintenance times of the network equipment; and acquiring the health condition of the network equipment according to the ratio of the maintenance times of the network equipment in the equipment maintenance record to the standard maintenance times of the network equipment and the setting rule of the health condition of the network equipment.
Specifically, in another embodiment of the present application, the management module is configured to obtain shutdown information of an accessed device in a network device of a chain enterprise; acquiring the dismantling progress of the interlocking enterprise network equipment according to the shutdown information of the accessed equipment in the interlocking enterprise network equipment; obtaining a residual value of the linkage enterprise network equipment after the linkage enterprise network equipment is dismantled according to the dismantling progress of the linkage enterprise network equipment; and acquiring a shutdown management report of the interlocking enterprise network equipment according to the residual value after the interlocking enterprise network equipment is dismantled.
According to the operation management scheme of the interlocking enterprise network equipment, according to the installation process information of the interlocking enterprise network equipment, the installation service quality evaluation of the interlocking enterprise network equipment is obtained; acquiring a payment plan of the interlocking enterprise network equipment according to the access information of the interlocking enterprise network equipment; acquiring a maintenance management report of the interlocking enterprise network equipment according to equipment maintenance information of the interlocking enterprise network equipment in the operation process; and acquiring a shutdown management report of the interlocking enterprise network equipment according to the shutdown information of the interlocking enterprise network equipment. The method and the system can realize standardized, unified and scientific management problems of internet access and network equipment installation, maintenance and disassembly under the whole life cycle of the chain enterprise store.
It should be appreciated that in the above description of exemplary embodiments of the invention, various features of the invention are sometimes grouped together in a single embodiment, figure, or description thereof for the purpose of streamlining the disclosure and aiding in the understanding of one or more of the various inventive aspects. However, the disclosed method should not be construed as reflecting the intention that: i.e., the claimed invention requires more features than are expressly recited in each claim. Rather, as the following claims reflect, inventive aspects lie in less than all features of a single foregoing disclosed embodiment. Thus, the claims following the detailed description are hereby expressly incorporated into this detailed description, with each claim standing on its own as a separate embodiment of this invention.
Those skilled in the art will appreciate that the modules or units or components of the devices in the examples disclosed herein may be arranged in a device as described in this embodiment, or alternatively may be located in one or more devices different from the devices in this example. The modules in the foregoing examples may be combined into one module or may be further divided into a plurality of sub-modules.
Those skilled in the art will appreciate that the modules in the apparatus of the embodiments may be adaptively changed and disposed in one or more apparatuses different from the embodiments. The modules or units or components of the embodiments may be combined into one module or unit or component and, furthermore, they may be divided into a plurality of sub-modules or sub-units or sub-components. Any combination of all features disclosed in this specification (including any accompanying claims, abstract and drawings), and all of the processes or units of any method or apparatus so disclosed, may be used in combination, except insofar as at least some of such features and/or processes or units are mutually exclusive. Each feature disclosed in this specification (including any accompanying claims, abstract and drawings), may be replaced by alternative features serving the same, equivalent or similar purpose, unless expressly stated otherwise.
Furthermore, those skilled in the art will appreciate that while some embodiments described herein include some features but not others included in other embodiments, combinations of features of different embodiments are meant to be within the scope of the invention and form different embodiments. For example, in the following claims, any of the claimed embodiments can be used in any combination.
Furthermore, some of the embodiments are described herein as methods or combinations of method elements that may be implemented by a processor of a computer system or by other means of performing the functions. Thus, a processor with the necessary instructions for implementing the described method or method element forms a means for implementing the method or method element. Furthermore, the elements of the apparatus embodiments described herein are examples of the following apparatus: the apparatus is for carrying out the functions performed by the elements for the purpose of carrying out the invention.
As used herein, unless otherwise specified the use of the ordinal terms "first," "second," "third," etc., to describe a general object merely denote different instances of like objects, and are not intended to imply that the objects so described must have a given order, either temporally, spatially, in ranking, or in any other manner.
While the invention has been described with respect to a limited number of embodiments, those skilled in the art, having benefit of the above description, will appreciate that other embodiments are contemplated within the scope of the invention as described herein. Furthermore, it should be noted that the language used in the specification has been principally selected for readability and instructional purposes, and may not have been selected to delineate or circumscribe the inventive subject matter. Accordingly, many modifications and variations will be apparent to those of ordinary skill in the art without departing from the scope and spirit of the appended claims. The disclosure of the present invention is intended to be illustrative, but not limiting, of the scope of the invention, which is defined by the appended claims.
Claims (10)
1. A method for managing operation of a network device of a chain enterprise, the method comprising:
acquiring installation service quality evaluation of the interlocking enterprise network equipment according to the installation process information of the interlocking enterprise network equipment;
acquiring a payment plan of the interlocking enterprise network equipment according to the access information of the interlocking enterprise network equipment;
acquiring a maintenance management report of the interlocking enterprise network equipment according to equipment maintenance information of the interlocking enterprise network equipment in the operation process;
and acquiring a shutdown management report of the interlocking enterprise network equipment according to the shutdown information of the interlocking enterprise network equipment.
2. The method of claim 1, wherein the obtaining the installation service quality evaluation of the interlocked enterprise network device according to the installation process information of the interlocked enterprise network device comprises:
acquiring engineer information, linkage enterprise information and network equipment information of linkage enterprise network equipment installation service;
acquiring scoring conditions of engineers responsible for the installation service of the interlocking enterprises and the network equipment according to the engineer information, the interlocking enterprise information and the network equipment information of the interlocking enterprise network equipment installation service;
and acquiring the installation service quality evaluation of the network equipment of the interlocking enterprise through an installation service quality evaluation algorithm of the network equipment of the interlocking enterprise according to the scoring condition of engineers responsible for the installation service of the interlocking enterprise and the network equipment.
3. The method of claim 2, wherein the installation quality of service evaluation algorithm of the interlocked enterprise network device obtains an installation quality of service evaluation of the interlocked enterprise network device, comprising:
acquiring the standard time length of installation of each type of network equipment and the installation quantity of each type of network equipment;
calculating the total installation service standard duration of the network equipment of the interlocking enterprise and the actual installation duration of engineers according to the standard duration of each type of network equipment installation and the installation quantity of each type of network equipment, and obtaining the installation duration score of the network equipment of the interlocking enterprise;
according to the technical condition of the engineers for installing each type of network equipment, obtaining the technical evaluation score of the engineers for installing each type of network equipment;
acquiring a customer evaluation score of a linkage enterprise user according to the technical evaluation of the linkage enterprise user on the engineer to install each type of network equipment;
and acquiring the installation service quality evaluation of the interlocking enterprise network equipment according to the installation time score of the interlocking enterprise network equipment, the technical evaluation score of the engineer for installing each type of network equipment, the customer evaluation score of the interlocking enterprise user and the set weight of each item.
4. The method of claim 1, wherein the obtaining a payment plan for the interlocked enterprise network device based on the access information of the interlocked enterprise network device comprises:
acquiring access information of the network equipment of the interlocking enterprise, wherein the access information comprises the information of the interlocking enterprise, the access completion time parameter of the network equipment and the charging parameter;
acquiring payment parameters of the network equipment of the chain enterprise according to the access information of the network equipment of the chain enterprise and a payment algorithm of the network equipment, wherein the payment parameters comprise a first payment date, a payment period type, a payment date and a latest payment date;
and acquiring a payment plan of the interlocking enterprise network equipment according to the payment parameters of the interlocking enterprise network equipment, wherein the payment plan comprises interlocking enterprise information, network equipment information and payment parameter information.
5. The method of claim 1, wherein the obtaining a maintenance management report of the inter-enterprise network device based on the device maintenance information of the inter-enterprise network device during operation comprises:
acquiring equipment maintenance records of any one of the interlocking enterprise network equipment in the operation process, wherein the equipment maintenance records comprise network equipment information, maintenance information and evaluation information;
Acquiring the health condition of the network equipment through a network equipment maintenance health condition algorithm according to the equipment maintenance record of any one of the interlocking enterprise network equipment in the operation process;
and acquiring a maintenance management report of any one of the network devices of the chain enterprise according to the health condition of the network device and the network device information, wherein the maintenance management report comprises the network device information and the health condition of the network device.
6. The method of claim 5, wherein the obtaining the health of the network device via a network device maintenance health algorithm based on the equipment maintenance record of any one of the plurality of the enterprise network devices during operation comprises:
acquiring the maintenance times of network equipment in equipment maintenance records of any one of the interlocking enterprise network equipment in the operation process;
according to the network equipment maintenance times in the equipment maintenance records of any one of the interlocking enterprise network equipment in the operation process and the standard maintenance times of the network equipment, obtaining the ratio of the network equipment maintenance times in the equipment maintenance records to the standard maintenance times of the network equipment;
And acquiring the health condition of the network equipment according to the ratio of the maintenance times of the network equipment in the equipment maintenance record to the standard maintenance times of the network equipment and the setting rule of the health condition of the network equipment.
7. The method of claim 1, wherein the obtaining a shutdown management report for the interlocked enterprise network device based on the shutdown information for the interlocked enterprise network device comprises:
acquiring the shutdown information of accessed equipment in the network equipment of the chain enterprise;
acquiring the dismantling progress of the interlocking enterprise network equipment according to the shutdown information of the accessed equipment in the interlocking enterprise network equipment;
obtaining a residual value of the linkage enterprise network equipment after the linkage enterprise network equipment is dismantled according to the dismantling progress of the linkage enterprise network equipment;
and acquiring a shutdown management report of the interlocking enterprise network equipment according to the residual value after the interlocking enterprise network equipment is dismantled.
8. An operation management apparatus for a chain enterprise network device, the apparatus comprising:
the acquisition module is used for acquiring installation process information of the interlocking enterprise network equipment, access information of the interlocking enterprise network equipment, equipment maintenance information of the interlocking enterprise network equipment in the operation process and shutdown information of the interlocking enterprise network equipment;
The management module is used for acquiring the installation service quality evaluation of the interlocking enterprise network equipment according to the installation process information of the interlocking enterprise network equipment; acquiring a payment plan of the interlocking enterprise network equipment according to the access information of the interlocking enterprise network equipment; acquiring a maintenance management report of the interlocking enterprise network equipment according to equipment maintenance information of the interlocking enterprise network equipment in the operation process; and acquiring a shutdown management report of the interlocking enterprise network equipment according to the shutdown information of the interlocking enterprise network equipment.
9. An electronic device, comprising:
one or more processors and memory;
one or more programs, wherein the one or more programs are stored in the memory and configured to be executed by the one or more processors, the one or more programs comprising instructions for performing the method of any of claims 1-7.
10. A computer readable storage medium storing one or more programs, the one or more programs comprising instructions, which when executed by a computing device, cause the computing device to perform the method of any of claims 1-7.
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| CN202310370954.0A CN116091010A (en) | 2023-04-10 | 2023-04-10 | Operation management method and device for network equipment of chain enterprise, electronic equipment and medium |
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| CN202310370954.0A CN116091010A (en) | 2023-04-10 | 2023-04-10 | Operation management method and device for network equipment of chain enterprise, electronic equipment and medium |
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