CN116074277A

CN116074277A - Property service system, method and device and intelligent door device

Info

Publication number: CN116074277A
Application number: CN202310078436.1A
Authority: CN
Inventors: 秦蓁
Original assignee: China United Network Communications Group Co Ltd; China Information Technology Designing and Consulting Institute Co Ltd
Current assignee: China United Network Communications Group Co Ltd; China Information Technology Designing and Consulting Institute Co Ltd
Priority date: 2023-01-17
Filing date: 2023-01-17
Publication date: 2023-05-05

Abstract

The application provides a property service system, a method and a device and an intelligent door device, relates to the technical field of communication, and can conveniently inform a user of a property message. The system comprises: the system comprises a property service device, at least one intelligent door device and a user terminal; wherein the property service device is configured to: acquiring a property notification message; sending a property notification message to a target intelligent door device; the target intelligent door device is an intelligent door device in the at least one intelligent door device; a target intelligent door apparatus configured to: receiving a property notification message, and displaying the property notification message after detecting the first operation; if the first operation is not detected within the preset time period, a property notification message is sent to the target user terminal; the target user terminal is a user terminal corresponding to the target intelligent door; a target user terminal configured to: and receiving and displaying the property notification message. The embodiment of the application is used in the property service process.

Description

Property service system, method and device and intelligent door device

Technical Field

The application relates to the technical field of communication, in particular to a property service system, a method and a device and an intelligent door device.

Background

In the related art, when the property management is performed, the property or manager staff mainly notifies the user by posting a public, a telephone, a WeChat, a short message, a friend circle and the like in a cell. These methods are heavy and inefficient. Therefore, how to conveniently notify the property information to the user is a technical problem to be solved currently.

Disclosure of Invention

The application provides a property service system, a method and a device as well as an intelligent door device, which solve the problem that a user cannot be notified of a property message conveniently in the related art.

In order to solve the technical problems, the application adopts the following technical scheme:

in a first aspect, the present application provides a property service system, the system comprising: the system comprises a property service device, at least one intelligent door device and a user terminal; the property service device is connected with at least one intelligent door device through a communication link; each of the at least one intelligent door apparatus corresponds to one or more user terminals. Wherein the property service device is configured to: acquiring a property notification message; sending a property notification message to a target intelligent door device; the target intelligent door device is an intelligent door device in the at least one intelligent door device. A target intelligent door apparatus configured to: receiving a property notification message, and displaying the property notification message after detecting the first operation; if the first operation is not detected within the preset time period, a property notification message is sent to the target user terminal; the target user terminal is a user terminal corresponding to the target intelligent door; the first operation is for triggering the target intelligent door device to display a property notification message. A target user terminal configured to: and receiving and displaying the property notification message.

With reference to the first aspect, in one possible implementation manner, the property service system further includes: and a property terminal. A property terminal configured to: generating first indication information according to the second operation, and sending the first indication information to the property service device; a second operation for determining a target intelligent door device from the at least one intelligent door device; the first indication information is used for indicating to send the target intelligent door equipment; the property service device is further configured to: and receiving the first indication information, determining target intelligent door equipment according to the first indication information, and sending a property notification message to the target intelligent door device.

With reference to the first aspect, in a possible implementation manner, the user terminal, the intelligent door device is further configured to: generating message information according to the third operation; the third operation is the operation of editing the message information; displaying message information when the fourth operation is detected; the fourth operation is used for triggering message information.

With reference to the first aspect, in one possible implementation manner, the intelligent door apparatus is further configured to: according to the detected property calling operation, property calling information is generated, and the property calling information is sent to a property service device; the property calling information is used for calling the property service device; the property service device is further configured to: receiving property calling information, determining user information of an intelligent door device, and displaying the user information; the user information includes at least one of: house number, business name, user's mobile phone number.

In a second aspect, a property service method is provided, the method comprising: acquiring a property notification message; the property notification message is used for notifying a user of property prompt information; determining a target intelligent door device corresponding to the property notification message; the target intelligent door device is an intelligent door device for receiving property notification messages; and sending a property notification message to the target intelligent door device.

With reference to the second aspect, in one possible implementation manner, determining a target intelligent door device corresponding to the property notification message includes: receiving first indication information from a property terminal, wherein the first indication information is used for indicating a target intelligent door device; and determining a target intelligent door device corresponding to the property notification message according to the first indication information.

With reference to the second aspect, in one possible implementation manner, the method further includes: receiving property calling information; the property calling information is calling information generated by the intelligent door device and used for calling the property service device; determining user information of the intelligent door device; the user information includes at least one of: house number, business name, user's mobile phone number; user information is displayed.

In a third aspect, a property service method is provided, the method comprising: receiving a property notification message; the property notification message is used for notifying a user of property prompt information; after detecting the first operation, displaying a property notification message; the first operation is used for triggering the intelligent door device to display a property notification message; if the first operation is not detected within the preset time period, a property notification message is sent to the target user terminal; the target user terminal is a user terminal corresponding to the intelligent door.

With reference to the third aspect, in one possible implementation manner, the method further includes: generating message information according to the third operation, and displaying the message information when the fourth operation is detected; the message information is generated by the user terminal according to a third operation of editing the message information; the fourth operation is used for triggering message information;

with reference to the third aspect, in one possible implementation manner, the method further includes: under the condition that the property calling operation is detected, property calling information is generated; the property calling information is used for calling the property service device; and sending property call information to a property service device.

In a fourth aspect, there is provided a property service apparatus, the apparatus comprising: a communication unit, and a processing unit; the communication unit is used for acquiring the property notification message; the property notification message is used for notifying a user of property prompt information; the processing unit is used for determining a target intelligent door device corresponding to the property notification message; the target intelligent door device is an intelligent door device for receiving property notification messages; and the communication unit is also used for sending a property notification message to the target intelligent door device.

With reference to the fourth aspect, in one possible implementation manner, the communication unit is further configured to receive first indication information from the property terminal, where the first indication information is used to indicate the target intelligent door device; and the processing unit is also used for determining a target intelligent door device corresponding to the property notification message according to the first indication information.

With reference to the fourth aspect, in a possible implementation manner, the apparatus further includes: the display unit, the communication unit, is used for receiving the property call information yet; the property calling information is calling information generated by the intelligent door device and used for calling the property service device; the processing unit is also used for determining the user information of the intelligent door device; the user information includes at least one of: house number, business name, user's mobile phone number; and the display unit is used for displaying the user information.

In a fifth aspect, there is provided a property service apparatus, the apparatus comprising: the device comprises a communication unit, a processing unit and a display unit; the communication unit is used for receiving the property notification message; the property notification message is used for notifying a user of property prompt information; the processing unit is used for indicating the display unit to display a property notification message after the first operation is detected; the first operation is used for triggering the intelligent door device to display a property notification message; the processing unit is further used for indicating the communication unit to send a property notification message to the target user terminal if the first operation is not detected within the preset time period; the first operation is used for triggering the target intelligent door device to display a property notification message; the target user terminal is a user terminal corresponding to the intelligent door.

With reference to the fifth aspect, in a possible implementation manner, the processing unit is further configured to generate message information according to a third operation; when the fourth operation is detected, the display unit is instructed to display message information; the message information is generated by the user terminal according to a third operation of editing the message information; the fourth operation is used for triggering message information;

with reference to the fifth aspect, in a possible implementation manner, the processing unit is further configured to generate property call information in a case where a property call operation is detected; the property calling information is used for calling the property service device; and the communication unit is also used for sending the property call information to the property service device.

In a sixth aspect, the present application provides a property service apparatus, the apparatus comprising: a processor and a communication interface; the communication interface is coupled to a processor for running a computer program or instructions to implement the property service method as described in any one of the possible implementations of the second aspect and the second aspect.

In a seventh aspect, the present application provides a property service apparatus, the apparatus comprising: a processor and a communication interface; the communication interface is coupled to a processor for running a computer program or instructions to implement the property service method as described in any one of the possible implementations of the third aspect and the third aspect.

In an eighth aspect, the present application provides a computer readable storage medium having instructions stored therein that, when run on a terminal, cause the terminal to perform a property service method as described in any one of the possible implementations of the second aspect and the second aspect.

In a ninth aspect, the present application provides a computer readable storage medium having instructions stored therein that, when run on a terminal, cause the terminal to perform a property service method as described in any one of the possible implementations of the third aspect and the third aspect.

In a tenth aspect, embodiments of the present application provide a computer program product comprising instructions which, when run on a property service apparatus, cause the property service apparatus to perform the property service method as described in any one of the possible implementations of the second aspect and the second aspect.

In an eleventh aspect, embodiments of the present application provide a computer program product comprising instructions that, when run on a property service apparatus, cause the property service apparatus to perform the property service method as described in any one of the possible implementations of the third aspect and the third aspect.

In a twelfth aspect, embodiments of the present application provide a chip comprising a processor and a communication interface, the communication interface and the processor being coupled, the processor being configured to execute a computer program or instructions to implement a property service method as described in any one of the possible implementations of the second aspect and the second aspect.

In a thirteenth aspect, embodiments of the present application provide a chip comprising a processor and a communication interface, the communication interface and the processor being coupled, the processor being configured to execute a computer program or instructions to implement a property service method as described in any one of the possible implementations of the third aspect and the third aspect.

Specifically, the chip provided in the embodiments of the present application further includes a memory, configured to store a computer program or instructions.

The scheme at least brings the following beneficial effects: the property service system property personnel can send the property notification message to the intelligent door device through the property service device, after the intelligent door receives the property notification message, if the operation of triggering and displaying the property notification message is detected, the property notification message is displayed, and if the property notification message is not triggered within a period of time, the property notification message is sent to the user terminal. In this way, the property personnel can issue the notification message to the intelligent door device of the user door through the system, so that the user can browse the property notification message. If the user does not browse the property notification message within the preset time, the property notification message can be sent to the user terminal, so that the user can browse the property notification message. Therefore, the problem that the property information cannot be conveniently notified to the user in the prior art is solved.

Drawings

Fig. 1 is a schematic structural diagram of an electronic device according to an embodiment of the present application;

fig. 2a is a schematic diagram of an evolution process of a sms provided in the present application;

FIG. 2b is a schematic diagram of an interface of a 5G message provided herein;

FIG. 3 is a schematic diagram of a system architecture of a property service system provided in the present application;

fig. 4 is a schematic structural diagram of a property service device according to an embodiment of the present application;

fig. 5 is a schematic structural diagram of an intelligent door device according to an embodiment of the present application;

FIG. 6 is a flowchart of a property service method according to an embodiment of the present application;

FIG. 7 is a flowchart of another property service method according to an embodiment of the present application;

fig. 8 is a schematic structural diagram of a property service device according to an embodiment of the present application;

fig. 9 is a schematic structural diagram of an intelligent door device according to an embodiment of the present application.

Detailed Description

The following describes in detail a property service method, a device and a storage medium provided in an embodiment of the present application with reference to the accompanying drawings.

The term "and/or" is herein merely an association relationship describing an associated object, meaning that there may be three relationships, e.g., a and/or B, may represent: a exists alone, A and B exist together, and B exists alone.

The terms "first" and "second" and the like in the description and in the drawings are used for distinguishing between different objects or for distinguishing between different processes of the same object and not for describing a particular sequential order of objects.

Furthermore, references to the terms "comprising" and "having" and any variations thereof in the description of the present application are intended to cover a non-exclusive inclusion. For example, a process, method, system, article, or apparatus that comprises a list of steps or elements is not limited to only those listed but may optionally include other steps or elements not listed or inherent to such process, method, article, or apparatus.

It should be noted that, in the embodiments of the present application, words such as "exemplary" or "such as" are used to mean serving as an example, instance, or illustration. Any embodiment or design described herein as "exemplary" or "for example" should not be construed as preferred or advantageous over other embodiments or designs. Rather, the use of words such as "exemplary" or "such as" is intended to present related concepts in a concrete fashion.

In the description of the present application, unless otherwise indicated, the meaning of "a plurality" means two or more.

The technical solutions of the embodiments of the present application may be used in various communication systems, which may be a third generation partnership project (third generation partnership project,3 GPP) communication system, for example, a long term evolution (long term evolution, LTE) system, a fifth generation mobile communication technology (5th Generation Mobile Communication Technology,5G) mobile communication system, an NR system, a new air interface internet of vehicles (vehicle to everything, NR V2X) system, and may also be applied to a system of LTE and 5G hybrid networking, or a device-to-device (D2D) communication system, a machine-to-machine (machine to machine, M2M) communication system, an internet of things (Internet of Things, ioT), and other next generation communication systems, which may also be a non-3 GPP communication system, without limitation.

The technical solution of the embodiment of the application can be applied to various communication scenes, for example, one or more of the following communication scenes: enhanced mobile broadband (enhanced mobile broadband, emmbb), ultra-reliable low latency communication (ultra reliable low latency communication, URLLC), machine type communication (machine type communication, MTC), large-scale machine type communication (massive machine type communications, mctc), SA, D2D, V2X, and IoT, among other communication scenarios.

The above communication system and communication scenario to which the present application is applied are merely examples, and the communication system and communication scenario to which the present application is applied are not limited thereto, and are collectively described herein, and are not described in detail.

In some embodiments, the terminal device referred to in the present application may be a device for implementing a communication function. A terminal device may also be called a User Equipment (UE), a terminal, an access terminal, a subscriber unit, a subscriber station, a Mobile Station (MS), a remote station, a remote terminal, a Mobile Terminal (MT), a user terminal, a wireless communication device, a user agent, a user equipment, or the like. The terminal device may be, for example, a wireless terminal or a wired terminal in an IoT, V2X, D2D, M M, 5G network, or a future evolved public land mobile network (public land mobile network, PLMN). The wireless terminal can be a device with wireless transceiving function, can be deployed on land, and comprises indoor or outdoor, handheld or vehicle-mounted; can also be deployed on the water surface (such as ships, etc.); but may also be deployed in the air (e.g., on aircraft, balloon, satellite, etc.).

By way of example, the terminal device may be an unmanned aerial vehicle, an IoT device (e.g., sensor, electricity meter, water meter, etc.), a V2X device, a Station (ST) in a wireless local area network (wireless local area networks, WLAN), a cellular telephone, a cordless telephone, a session initiation protocol (session initiation protocol, SIP) phone, a wireless local loop (wireless local loop, WLL) station, a personal digital assistant (personal digital assistant, PDA) device, a handheld device with wireless communication functionality, a computing device or other processing device connected to a wireless modem, an on-board device, a wearable device (which may also be referred to as a wearable smart device), a tablet or a computer with wireless transceiver functionality, a Virtual Reality (VR) terminal, a wireless terminal in an industrial control (industrial control), a wireless terminal in an unmanned aerial vehicle (self-drive), a wireless terminal in a remote medical (remote medium) system (smart grid), a wireless terminal in a transportation security (transportation safety), a smart city (smart) terminal, a wireless to-vehicle-capable wireless communication capability of a UAV-to-vehicle, an unmanned aerial vehicle-to-a vehicle-the wireless vehicle, a vehicle-to-the unmanned aerial vehicle-the like. The terminal may be mobile or fixed, and is not particularly limited in this application.

In order to implement the property service method provided by the embodiment of the present application, the embodiment of the present application provides an electronic device, which is used for executing the property service method provided by the embodiment of the present application, and fig. 1 is a schematic structural diagram of an electronic device provided by the embodiment of the present application. As shown in fig. 1, the electronic device 100 comprises at least one processor 101, a communication line 102, and at least one communication interface 104, and may further comprise a memory 103. The processor 101, the memory 103, and the communication interface 104 may be connected through a communication line 102.

The processor 101 may be a central processing unit (central processing unit, CPU), an application specific integrated circuit (application specific integrated circuit, ASIC), or one or more integrated circuits configured to implement embodiments of the present application, such as: one or more digital signal processors (digital signal processor, DSP), or one or more field programmable gate arrays (field programmable gate array, FPGA).

Communication line 102 may include a pathway for communicating information between the aforementioned components.

The communication interface 104, for communicating with other devices or communication networks, may use any transceiver-like device, such as ethernet, radio access network (radio access network, RAN), WLAN, etc.

The memory 103 may be, but is not limited to, a read-only memory (ROM) or other type of static storage device that can store static information and instructions, a random access memory (random access memory, RAM) or other type of dynamic storage device that can store information and instructions, or an electrically erasable programmable read-only memory (electrically erasable programmable read-only memory, EEPROM), a compact disc read-only memory (compact disc read-only memory) or other optical disc storage, optical disc storage (including compact disc, laser disc, optical disc, digital versatile disc, blu-ray disc, etc.), magnetic disk storage media or other magnetic storage devices, or any other medium that can be used to include or store desired program code in the form of instructions or data structures and that can be accessed by a computer.

In one possible design, the memory 103 may exist independent of the processor 101, that is, the memory 103 may be a memory external to the processor 101, where the memory 103 may be connected to the processor 101 through a communication line 102, for storing execution instructions or application program codes, and the execution is controlled by the processor 101 to implement a property service method provided by the embodiments described below. In yet another possible design, the memory 103 may be integrated with the processor 101, i.e., the memory 103 may be an internal memory of the processor 101, e.g., the memory 103 may be a cache, and may be used to temporarily store some data and instruction information, etc.

As one implementation, processor 101 may include one or more CPUs, such as CPU0 and CPU1 in fig. 1. As another implementation, the electronic device 100 may include multiple processors, such as the processor 101 and the processor 107 in fig. 1. As yet another implementation, the electronic device 100 may also include an output device 105 and an input device 106.

In the following, for ease of understanding, terms involved in the present application will be explained first.

1. 5G message

Mobile communication networks have experienced a high-speed evolution of second-generation mobile communication technology (2th Generation Mobile Communication Technology,2G), third-generation mobile communication technology (3th Generation Mobile Communication Technology,3G) and fourth-generation mobile communication technology (4th Generation Mobile Communication Technology,4G), with operators providing increasingly more network infrastructure capability and operators being able to provide increasingly wider network bandwidth to subscribers. However, on high-speed networks, the underlying communication services provided by the operators do not change significantly. With the continuous updating of the user terminal, the functions of the user terminal are more and more powerful, and the user can realize wide information exchange through the user terminal. However, the basic communication services provided by operators cannot meet the user's demands for information exchange.

Because the short message service of the operator has the characteristics of strong accessibility, high safety, global interconnection and interworking and the like, the short message service is widely favored by users. However, in recent years, short message service experience is limited because short message service can only transmit limited text information, so that more and more users choose other ways to exchange information. Although some users still select a short message mode to exchange information with other users, the short message communication mode cannot meet more business requirements of the users.

How to meet the requirement of users for information exchange is a problem which is still to be solved at present. When the 5G age comes, in order to meet the requirement of users on information exchange, global operators have achieved a broad consensus in GSMA that short message service needs to be upgraded to rich media message service (i.e. 5G message service). As shown in fig. 2a, the evolution of the short message to the 5G message includes: the traditional short message is evolved to the intelligent short message, and then the intelligent short message is evolved to the 5G message.

The 5G messaging service not only supports multimedia messaging interactions between individual users, but also enables industry customers to offer new types of rich media-based interactive digital services to their users. The appearance of 5G message service brings brand new service experience for 5G terminal users, and brings development opportunities for global operators, industry clients and related industries.

GSMA plans all 5G terminals will support 5G messaging service in the future and GSMA has completed work to formulate the current relevant standards. GSMA builds 5G messages based on GSMA RCS UP standard. In the process of constructing the 5G message, the industry message is interacted by introducing the MaaP technology, so that the multimedia and light weight of the 5G message are realized. Meanwhile, the 5G message brings a brand-new man-machine interaction mode, a brand-new social and information service entrance is constructed, and a user can complete one-stop service experience such as service searching, discovery, interaction, payment and the like in a message window.

In the process of using the 5G message, the user can send and receive the 5G message through the original short message entrance of the user terminal without downloading the client. In the process of communicating the personal users with other users through the 5G message, as the users can send text information, various media such as pictures, audios and videos and various formats of information, the 5G message enables the information communication between the personal users to be richer and more convenient. The related public departments and enterprises can directly send public services and business services to the user terminals through 5G messages. Meanwhile, the user terminal may also search and select a service through a directory service function of the 5G message, which is similar to searching and selecting a service at an application store. These public and commercial services are presented in the form of rich media messages and interactive cards on the message interface of the user terminal where the user can either interact with the service provider or select a service at any time. The user can talk with the service providers of various industries through 5G messages in the message window of the user terminal, thereby obtaining efficient personalized service. The industry client establishes a convenient intelligent service channel with the user served by the industry client through the 5G message, so that more user feedback comments can be obtained, and a closer connection is established with the user.

The 5G message service maintains the original communication habit of the user. The 5G message service upgrades the short message service in the original mode of the user terminal on the basis of fully inheriting the code number system, real name system, security, interconnection and intercommunication and carrier grade service quality of the telecommunication service. The 5G message service also merges various media and message formats and can be seamlessly merged with the traditional short message. The 5G message service provides efficient intelligent service for users by utilizing the capabilities of artificial intelligence, cloud computing, big data and the like, and meets the abundant information exchange requirements and diversified service requirements of the users.

2. Introduction of 5G message service functions

The 5G message service is divided into two major categories, one category is the information interacted between individual users; another type is messages that interact between industry clients and individual users. Messages between individual users are further classified into point-to-point messages, group messaging messages, and group chat messages.

(1) Message function between individual users

Media formats supported by messages transmitted between individual users in 5G messages include text, pictures, audio, video, expressions, locations, contacts, and so forth. Messages transmitted between individual users support both online and offline messages that can be used to provide message status reports and message history management to the users.

A point-to-point message refers to a message sent by a first user to a second user. The point-to-point message supports the mutual conversion between messages and short messages in addition to the basic functions of messages transmitted between individual users. If the second user is a non-5G message user or the second user is a 5G message user which is not currently on-line, the network issues the 5G message through a short message channel. If the 5G message contains multimedia content and falls back to a sms, the network carries a uniform resource locator (Uniform Resource Locator, URL) for extracting the multimedia content in the sms. Thus, the second user can access the multimedia content by clicking the URL after receiving the short message.

Mass messaging refers to a first user entering or selecting a plurality of second users at a time and mass messaging to a list of the plurality of second users such that mass messaging appears as a point-to-point message on the user terminal of the second users. The group messaging supports message-to-sms in addition to the basic functionality of messages transferred between individual users. If the second user is a non-5G message user or the second user is a 5G message user which is not currently on-line, the network issues the message through a short message channel. If the message contains the multimedia content, and falls back to the short message, the network carries the URL for extracting the multimedia content in the short message content. Thus, the second user can access the multimedia content by clicking the URL after receiving the short message. The first user may select a plurality of 5G message capable user terminals and create a group for the contacts to which the user terminals belong. After the group creation is successful, all users that have joined the group can interact with messages in the group through the user terminals. The group messaging supports group management functions including creating groups, joining groups, exiting groups, deleting group members, and breaking up groups, etc.

(2) Message function between industry and individual user

Industry clients interact with individual users in the carrier network in the form of chatbots (chat robots).

The content of the message sent by the individual user to the Chatbot of the industry client includes: text, pictures, audio, video, expressions, locations, and contacts.

The industry client sends a message to the individual user in a point-to-point or group messaging mode in the Chatbot, and the message content comprises: text, pictures, audio, video, expressions, locations, contacts, rich media cards, and a list of portable options. Wherein the portable options list includes "suggested replies" and "suggested actions".

The user's message interaction with Chatbot can be triggered in a variety of ways. The triggering mode of the message interaction between the user and the Chatbot comprises the following steps: clicking a search result trigger after searching keywords in a message search box of a user terminal interface, clicking a trigger from a webpage of a browser of the user terminal interface, scanning a two-dimensional code trigger, and inputting a Chatbot Identity number (Identity, ID) trigger. After the user is triggered by the message interaction with the Chatbot, the user can enter a message interaction interface of the user terminal interface.

And the user views the Chatbot detailed information acquired by the terminal through the user terminal. The detailed information of Chatbot includes: account numbers, names, avatars, service descriptions, and customer service calls. The user stores the Chatbot detailed information in the local of the user terminal, and the user can delete the Chatbot detailed information stored in the local of the user terminal. After receiving the message from the Chatbot for the first time, the user terminal inquires the operator network to check the details of the Chatbot, and if the Chatbot is not found, the message is a source unreliable message, so that the user terminal does not display the message to the user, thereby ensuring the reliability of the source of the message.

An individual user can interact with Chatbot through controls on the user terminal interface. The control on the user terminal interface comprises: "advice reply" and "advice operation". When the "suggested reply" control on the user terminal is triggered, the user terminal sends the content defined by the "suggested reply" as a message to the Chatbot, and this sent content is visible to the user. When a "suggest operation" control on the user terminal is triggered, the user terminal performs a function defined by the "suggest operation", the function including: opening a specific web page or Application (APP), invoking a phone dialing Application to complete an audiovisual phone call to a specific object, querying a location on a map and sending a user terminal local geographic location, adding a calendar event, editing a drafting and sending a text message or an audiovisual message. And after the Chatbot receives the information triggered by the proposal operation control, sending a message to the user terminal. After receiving the message, the user terminal displays the control in the message, wherein the control displaying mode comprises the following steps: suspension control, rich media card built-in control, fixed control at the bottom of the message conversation interface. After a user clicks the suspension control on the user terminal interface, all the suspension control disappears; after a user clicks the built-in control of the rich media card on the user terminal interface, the built-in button does not disappear; after the user clicks the fixed control on the user terminal interface, the fixed control does not disappear.

3. Technical requirements of 5G messages

(1) Basic requirements

The 5G message is an upgrade of the basic communication capabilities of the operator, which the 5G user terminal and the operator network should have. The native system on the user terminal supports 5G messages, so that 5G message functionality can be used without requiring the user to download an installed application or operate a service switch. Meanwhile, operators should upgrade own network equipment, realize 5G message functions and realize global interconnection and interworking.

(2) User terminal requirements

The ue shall support version GSMA RCS Universal Profile v2.4 and have the capability of upgrading according to the subsequent standard evolution.

The user terminal should support the personal message and industry message functions in the 5G message, and the capabilities of the user terminal include: the user terminal has the capability of configuring service access points, network parameters, service parameters and the like according to configuration files issued by the access operator network; the user terminal has the capability of carrying out security authentication between networks according to the information of the subscriber identification module (Subscriber Identity Module, SIM) card; the user terminal has the capability of sending and receiving one-to-one messages and group sending messages based on a Standalone Message mode; the user terminal has the capability of interacting with the industry client Chatbot in a Standalone Message mode; the user terminal has the capability of supporting sending and receiving group chat messages; the user terminal has the capability of transmitting multimedia content in personal messages and industry messages by using a hypertext transfer protocol (HyperText Transfer Protocol, HTTP), wherein the multimedia content comprises pictures, videos, audios and electronic business cards in a vCard (English: personal Data Interchange PDI) format; the user terminal has the capability of supporting receiving, displaying and processing the rich media card message from the Chatbot; the user terminal has the capability of supporting the functions of 'suggestion operation' and 'suggestion reply' in the message interaction with the Chatbot; the user terminal has the capability of supporting the Chatbot search in the Chatbot directory server of the operator; the user terminal has the capability of supporting the Chatbot detail query in the Chatbot information server of the operator; the user terminal has the capability of supporting the identification of deep links corresponding to the chatbots, and calling the message application to start the dialogue with the chatbots in the modes of scanning two-dimensional codes, clicking web pages and the like; the user terminal has the capability of supporting complaints and reports of Chatbot messages and chatbots; the user terminal has the capability of supporting the acquisition of a Chatbot blacklist of network configuration and supporting the configuration of the Chatbot or a contact blacklist of the user terminal locally.

(3) Network requirements

The operator network should support GSMA Universal Profile v version 2.4 and its subsequent upgrade version, ensuring that the user terminal accesses and uses its 5G message function normally. Meanwhile, the operator network should also support: the operator network can provide a unified user terminal-network interface for the user terminal, and ensure that the terminal can normally use the 5G message function after being accessed into different operator networks; the operator network can provide a uniform Chatbot interface for industry clients, so that the industry clients can access different operator networks in the same mode; the operator network can support the compatibility and coexistence processing of different versions of user terminals after the functional versions of the user terminals are upgraded; the operator network can ensure the interconnection and intercommunication of the messages among the operators; the operator network can audit and authenticate the chatbots of the industry clients; the operator network can write the Chatbot list and the Chatbot details into the Chatbot catalog and the information service to finish the related data management and support the inquiry of the user terminal to the Chatbot catalog and the Chatbot details; the operator network can ensure the accessibility of message delivery between individual users and between industry clients and individual users (the messages which cannot be delivered by using 5G messages are delivered by adopting modes of network short message fallback, message withdrawal and the like); the operator network can establish a unified technical specification standard according to the iterative update of the standard version, so as to ensure that relatively consistent product functions and unified technical service capability are provided; the operator network can shield the industry client junk information reported by the user terminal.

(4) Industry access requirements

The industry client can apply for opening chatbots to the operator, and through calling an application program interface (Application Program Interface, API) provided by the operator, message interaction with the user terminal based on the mode Standalone Message in GSMA RCS Universal Profile v2.4 is realized. Industry access requirements include: invoking the network capability of an operator to send a point-to-point or broadcast message to the user terminal; the point-to-point or broadcast message can send text or multimedia message, and the message can also contain 'suggested reply' and 'suggested operation'; the point-to-point or broadcast message may send a rich media card message that may contain titles, introductions, multimedia content, "suggested replies" and "suggested actions"; receiving a multimedia message sent by a user terminal; and receiving the returned message and operation information after the user terminal clicks the advice reply or advice operation.

Deep introduction to

Deep is a deep link in an App application. Deep is not just to launch the App, but rather to link to a specific location within the App by using a URL. Illustratively, if an App is to be modeled as a website, then deep is a page in the website, such as a product page, a promotional page, etc., through which direct jumps from outside the App to the page.

The deep has obvious value in App marketing and operation. When a user triggers an advertisement provided with a deep on a user terminal interface, the user can directly enter an App designated by an advertiser corresponding to the deep; when the user triggers the advertisement which is not provided with the deep, the user can only jump to the App home page.

Deep is currently supported by mainstream operating systems such as Android, iOS, windows, firefox OS, blackBerry10, etc. Taking deep of the first APP under iOS as an example, a user can quickly jump to "elephant grass" in the first APP from other applications: the user invokes the deep of the elephant grassland in other applications as:

alipays:/(platgormappi/startappid= 60000002). After the user triggers the deep, as shown in fig. 2b, the user terminal asks the user whether to start the first APP, and the interface of the corresponding user terminal displays "do the link open in the first APP? "simultaneously providing a" cancel "virtual key and an" open "virtual key. And the user terminal directly jumps to an elephant grassland interface under the condition that the user needs to start the first APP.

The 5G message can support deep functions. When the user terminal triggers the deep in the form of a 5G message, the interface of the user terminal may jump to the designated Chatbot. Meanwhile, according to the lovely and difficult viewing standard, the operation of sending specific message content can be added after the jump. For example, deep with 5G message connected is:

sms:1065502100010％40botplatform.rcs.chinaunicom.cn。

The above is a detailed explanation of the nouns involved in the embodiments of the present application.

The utility model provides a property intelligence management and control system in carrying out property management in the correlation technique, through setting up water and electricity collection module, environment detection module, burglar alarm module, security protection module and lighting module, provide the property service for the user to and gather the information that is correlated with the property. The module is connected with the management host through the switch, so that the property management of the user is conveniently carried out through the management host. And meanwhile, the management host is also connected with the display screen and the television wall so as to display the acquired information and other related information. The management host is also connected with the warning lamp so as to give an alarm in time when an abnormal situation occurs.

The related art also provides an intelligent property management system, wherein the property management terminal system is in communication connection with the user mobile terminal port, the access control management system and the vehicle management system. The property management terminal system comprises a database, a memory and a terminal PC, wherein the user mobile terminal comprises a man-machine interaction interface, the man-machine interaction interface is connected with the complaint reporting module, the maintenance module, the expense inquiry module and the consultation suggestion module, and the user can operate in the response module through the man-machine interaction interface.

The related art also provides an intelligent property management system, a method and a device thereof. The property visualization platform is connected with the central control platform, and the central control platform is connected with the building service platform, the administrative service platform and the property service platform. Specifically, the central control platform is connected with the building access control management subsystem, the building visitor management subsystem, the building parking management subsystem, the building equipment monitoring subsystem, the building environment monitoring subsystem, the building energy control subsystem, the building robot service subsystem and the building information release subsystem.

In the related art, in the process of property management, attention is paid to how to provide property services for users through an intelligent property service system for property management. However, when the property information is notified, the user is notified mainly by means of the methods of posting a public announcement, a telephone, a WeChat, a short message, a friend circle and the like in a community, the workload of the methods is large, the low input and output of the working efficiency are not proportional, in addition, the notification methods sometimes need the user to notify waiting at home, the matching difficulty of the user is large, if the user does not process the notification in time, the user needs to remind for many times, and the effective reminding effect is difficult to achieve. Therefore, how to conveniently notify the property information to the user is a technical problem to be solved currently.

To solve the technical problems in the prior art, the present application provides a property service system 30, as shown in fig. 3, which includes:

the property service system 30 includes: a property service device 301, at least one intelligent door device 302, and a user terminal 303.

The property service device 301 is connected with at least one intelligent door device 302 through a communication link; each intelligent door apparatus 302 of the at least one intelligent door apparatus 302 corresponds to one or more user terminals 303. Wherein the property service device 301 is configured to: acquiring a property notification message; sending a property notification message to the target intelligent door apparatus 302; the target intelligent door device 302 is the intelligent door device 302 of the at least one intelligent door device 302. The target intelligent door apparatus 302 is configured to: receiving a property notification message, and displaying the property notification message after detecting the first operation; if the first operation is not detected within the preset time period, a property notification message is sent to the target user terminal 303; the target user terminal 303 is a user terminal 303 corresponding to a target intelligent door; the first operation is for triggering the target intelligent door apparatus 302 to display a property notification message. A target user terminal 303 configured to: and receiving and displaying the property notification message.

Optionally, the property service device 301, the at least one intelligent door device 302, and the user terminal 303 are communicatively connected through a communication network.

Specifically, when a property person needs to notify a user of a message, the property person inputs the property notification message in the property service device 301, and the property service device 301 transmits the property notification message to the intelligent door device 302 of the business to be notified. After the intelligent door apparatus 302 receives the property notification message, it starts to detect a first operation (e.g., a user opening a door, tapping a door, touching a display screen of the intelligent door apparatus 302, etc.). When it is determined that the user can browse to the message displayed by the intelligent door apparatus 302 after the first operation is detected, the intelligent door apparatus 302 displays a property notification message. If the first operation is not detected within the preset time, the property notification message is sent to the user terminal 303, so as to ensure that the user can browse the property notification message through the user terminal 303.

It should be noted that, the property service device 301 may be preconfigured with a correspondence between the intelligent door device 302 and the user, and the intelligent door device 302 stores the bound user terminal 303 in advance. In this way, the property service device 301 can accurately send a property notification message to the intelligent door device 302. The intelligent door apparatus 302 can also accurately transmit the property notification message to the user terminal 303.

The scheme at least brings the following beneficial effects: the property service system property personnel provided by the application can send a property notification message to the intelligent door device 302 through the property service device 301, after the intelligent door receives the property notification message, if an operation of triggering the property notification message is detected, the property notification message is displayed, and if the property notification message is not triggered within a period of time, the property notification message is sent to the user terminal 303. In this way, a property person can issue a notification message to the intelligent door device 302 of the user's door through the system, ensuring that the user can view the property notification message. If the user does not browse the property notification message within the preset time, the property notification message may also be sent to the user terminal 303, so as to ensure that the user can browse the property notification message. Therefore, the problem that the property information cannot be conveniently notified to the user in the prior art is solved.

As shown in fig. 3, in one possible implementation, the property service system further includes: property terminal 304.

Property terminal 304 configured to: according to the second operation, generating first indication information, and sending the first indication information to the property service device 301; the second operation is for determining a target smart door device 302 from the at least one smart door device 302; the first indication information is used for indicating to send the target intelligent door equipment; the property service device 301 is further configured to: and receiving the first indication information, determining target intelligent door equipment according to the first indication information, and sending a property notification message to the target intelligent door device 302.

Specifically, when a property personnel issues a property notification message, a user who needs notification may be first determined. For example, when the notification service pays water, electricity, gas, property and other fees, only the user who needs to pay the property fee can be selected to notify. When a message such as a water cut or power outage is notified, a building or unit for the water cut or power outage can be notified. When there is a guest accessing a user, only the user that the guest needs to access may be notified.

After determining the user to be notified, the property personnel inputs user information in the property terminal 304, and the user terminal 303 may generate first indication information according to the user information and the pre-configured correspondence between the user and the intelligent door. The user terminal 303 wants the property service device 301 to send the first indication information, and the property service device 301 determines the intelligent door device 302 to be notified according to the first indication information and sends a property notification message. Thereby realizing the targeted transmission of property notification messages. The validity of the service notification message is provided.

In one possible implementation, the intelligent door apparatus 302 is further configured to: generating message information according to the third operation; the third operation is an operation of editing the message information; upon detection of the fourth operation displaying the message information; the fourth operation is used for triggering the message information.

Specifically, the user may leave a message on the intelligent door device 302, for example, when the user needs to collect an express, a message "please put the express to the gate" may be issued on the intelligent door device 302. Thus, after the express delivery personnel delivers the express to the gate, the intelligent door device 302 detects that a person is coming (e.g., infrared detection, or a door-knocking operation of the coming person is detected), and triggers to display a message. The express delivery personnel can put the express delivery to the user gate through the message displayed by the intelligent door device 302.

The scheme at least brings the following beneficial effects: the user can configure the message information in the corresponding intelligent door apparatus 302 through the user terminal 303. The applicable scenarios of the intelligent door apparatus 302 are improved.

In one possible implementation, the intelligent door apparatus 302 is further configured to: according to the detected property calling operation, property calling information is generated and sent to the property service device 301; the property call information is used to call the property service device 301; the property service device 301 is further configured to: receiving property calling information, determining user information to which the intelligent door device 302 belongs, and displaying the user information; the user information includes at least one of: house number, business name, user's mobile phone number.

Specifically, in a scenario where a user needs to notify a property to repair a property device, reflect a problem to a property, etc., the user may call the property through the intelligent door apparatus 302 by one-touch. The user inputs property calling information in the intelligent door device 302, the intelligent door device 302 calls the property service device 301 according to the property calling information, after the property service device 301 receives the call, the user of the call is determined according to the mapping relation between the pre-configured intelligent door and the user, and the user information is displayed. After the property personnel answer the call, the user can communicate with the property personnel to give out a demand.

The scheme at least brings the following beneficial effects: the user can realize the function of calling the property by one key through the intelligent door device 302, and when the property is required to be notified, the user does not need to notify a property office, and the user does not need to additionally memorize the customer service telephone of the property, so that the convenience of property service is improved.

The property service system provided by the application is described in detail above.

The following describes in detail the functional modules included in the property service device and the intelligent door device in the property service system.

As shown in fig. 4, the property service device 40 includes, but is not limited to, at least one of: a management module 401, a storage module 402, a communication module 403, and a message module 404.

Management module 401: the method is used for configuration management, parameter configuration and other operations of the property service device.

Storage module 402: the intelligent door device is used for storing records such as numbers, SIM card numbers, user phones, notification records, message records, service work orders and the like of the intelligent door device.

Communication module 403: the intelligent door system is used for communicating with the intelligent door through wireless communication modes such as a cellular mobile network or wifi and supporting a required communication protocol.

Message module 404: and configuring a content template according to the 5G message or message content formats such as APP and applet, and generating a message body according to the template content.

As shown in fig. 5, the intelligent door apparatus 50 includes, but is not limited to, at least one of: smart lock 501, display 502, management module 503, functional module 504, communication module 505, and SIM card slot 506.

Intelligent lock 501: unlocking means of the smart lock 501 include, but are not limited to: the key, password, fingerprint are unblanked, and intelligence lock 501 still disposes cat eye, doorbell etc. still has a key call function. And the intelligent lock button is used for inputting functions such as passwords or user configuration information. If the display screen is a non-touch screen, the information can be input through the cooperation of the intelligent lock keys. Besides the doorbell function, other functions need to be unlocked first for use.

Display 502: may be a touch screen or a non-touch screen for displaying information. The display 502 is controlled to be turned on or off by sensing to save energy, prolong the service life of the screen, etc.

Management module 503: the intelligent door device configuration management method is used for configuration management, parameter configuration and the like of the intelligent door device.

Functional module 504: for processing of various interactive functions with the property service device 40, message processing, instruction processing, etc., as well as other functions that the intelligent door needs to handle.

The communication module 505: the intelligent door device is used for completing communication between the intelligent door device and the property service device, can support a cellular mobile network, wiFi and the like, and supports a required communication protocol.

SIM card slot 506: the SIM card is used for placing the SIM card and identifying the identity information of the user. It should be noted that the smart door device 50 may not be configured with SID card slots 506 when interacting with the property service device 40 via WiFi, APP, applet.

The above description has been made of each functional module of the intelligent door apparatus and the property service apparatus according to the present application.

Hereinafter, a property service method related to the present application will be described in detail.

As shown in fig. 6, the property service method provided in the embodiment of the present application may be specifically implemented by the following steps 601 to 605.

And 601, acquiring a property notification message by a property service device.

The property notification message is used for notifying a user of property prompt information.

Specifically, when the property personnel needs to issue the property notification message to the user, the property personnel can send the property notification message to the property service device through the property terminal or directly input the property notification message on the property service device.

For example, when a property personnel needs to inform a user to pay property time, a property notification message of 'please pay property fee timely' is input in a property service device, when the property personnel receives a message about to repair a water supply pipeline of a certain building, a 'building A will repair the water supply pipeline 8-12 points on the early B day' in the property service device, water will be stopped during repair, and a property notification message of 'please prepare water in advance' is input in the property service device. When a property personnel accesses the user of the A-span B unit 301, a property notification message of 'the user of the A-span B unit 301, whether the visitor visits the device before, and whether the visitor releases' is input into the property service device.

After the property notification message is acquired by the property service device, the property notification message is sent to the corresponding intelligent door device.

Step 602, the property service device determines a target intelligent door device corresponding to the property notification message.

In one possible implementation, the property personnel may also select the user to be notified when configuring the property notification message. For example, in units of a cell, building, unit, or house number, the user is selected to notify.

For example, when the users of the entire cell need to be notified, the users of the entire cell are notified. When a certain building needs to be notified, the user of the building is selected to notify. When a specific user needs to be notified, selecting a house number corresponding to the user for notification. The property service device can determine a target intelligent door device corresponding to a user needing to receive the property notification message according to the range selected by the property personnel.

And 603, the property service device sends a property notification message to the target intelligent door device. The corresponding target intelligent door device receives the property notification message from the property service device.

It should be noted that, the property service device may send the property notification message to the target intelligent door device through a 5G message, a short message, a small program, an APP, etc., which is not limited in this application.

Step 604, the target intelligent door device displays a property notification message after detecting the first operation.

The first operation is used for triggering the intelligent door device to display the property notification message. Optionally, the first operation may be an operation of a user opening a door, knocking a door, touching a display screen of the intelligent door device, or the like. Or the first operation is that the target intelligent door detects that the user enters a preset range from the door. The present application is not limited in this regard.

It will be appreciated that if the target intelligent door apparatus detects the first operation, it is interpreted that the user is now closer to the intelligent door apparatus. The intelligent door device can be lightened to display the intelligent door device.

It should be noted that after the target intelligent door displays the property notification message, the user may choose not to process the property notification message temporarily. The target intelligent door device can display the prompt for a plurality of times in a certain period so as to avoid forgetting the user.

If the user has already processed, the processed operation may be input in the target intelligent door apparatus. Thereafter, the target intelligent door device will no longer display the property notification message.

A touch screen can be configured in the target intelligent door device, and a user can directly touch the touch screen for operation. If a non-touch screen (such as a key) is configured in the target intelligent door device, a user can access the intelligent property Chatbot, APP, an applet and the like through an intelligent lock key or a mobile terminal, an instruction is triggered, and the remote operation is performed. The intelligent property device can judge the associated door information according to the mobile terminal mobile phone number or APP and applet user name of the sending instruction, and control operation is carried out on the associated door, if a plurality of door information are bound, the user is required to fill in the door information of the operation.

Step 605, if the first operation is not detected within the preset time period, the target intelligent door device sends a property notification message to the target user terminal. Correspondingly, the first terminal receives a property notification message from the target intelligent door device.

The target user terminal is a user terminal corresponding to the intelligent door.

It should be noted that, if the first operation is not detected within the preset period of time, the user may go out for a long time, and at this time, the property notification message may not be received in time. In this case, in order to timely notify the user of the property notification message, the property notification message may be transmitted to a user terminal (e.g., a user's mobile phone) so that the user can timely view the property notification message.

It can be understood that, the priority property notification message is sent to the intelligent door device and is only sent to the user terminal when the user does not view the property notification message for a long time, so that user experience reduction caused by frequently sending the property notification message to the user terminal can be avoided.

In a possible implementation manner, a user can set message forwarding in the intelligent door device in a mode of Chatbot, APP, applet and the like, a mobile phone number of a user terminal needing to receive the forwarded message is input into the intelligent door device, and the intelligent door device can forward the message according to the configured mobile phone number when the intelligent door device needs to forward.

After that, the target user terminal displays a property notification message.

It should be noted that after the property notification message is displayed, the property service device may view the completion of the property notification message for a certain period of time.

In a possible implementation manner, as shown in fig. 7 in conjunction with fig. 6, the above step 602 may be specifically implemented by the following steps 701 and 702:

step 701, a property service device receives first indication information from a property terminal.

The first indication information is used for indicating the target intelligent door device.

In one possible implementation, a property person selects a user to be notified on a property terminal, and determines an intelligent door device to which the user to be notified is bound as a target intelligent door device. And the property terminal generates first indication information according to the target intelligent door device.

For example, when a property person needs to inform a user to pay a property, the property person selects all users in a property terminal, and the property terminal determines the intelligent door device bound by all users as a target intelligent door device.

When receiving a message about to repair a water supply pipeline of a building, a property personnel selects all users of the building in a property terminal, and determines an intelligent door device bound by all users of the building as a target intelligent door device.

When a property staff has a foreign staff to visit the user of the A-B unit 301, the user of the A-B unit 301 is selected in the property terminal, and the intelligent door device bound by the user of the A-B unit 301 is determined as a target intelligent door device.

Step 702, the property service device determines a target intelligent door device corresponding to the property notification message according to the first indication information.

Specifically, after receiving the first indication information, the property service device analyzes the first indication information to determine the target intelligent door device. After that, the property service device sends a property notification message to the target intelligent door device.

The above description is given of the process of the property service device determining the target intelligent door device.

In the embodiment of the present application, a method for a user to make a property one-key call through an intelligent door device is further provided, which can be specifically implemented through the following steps 703 to 705, and will be described in detail below.

And 703, generating property call information by the intelligent door device under the condition that the property call operation is detected.

The property calling information is used for calling the property service device.

In one possible implementation, a push-to-talk key may be provided in the intelligent door device. The user may call the property by clicking on the push-to-call button. And dialing the telephone number of the property through the SIM card built in the intelligent door device.

Step 704, the intelligent door device sends property call information to the property service device. Correspondingly, the property service device receives property call information from the intelligent door device.

Step 705, the property service device determines the user information to which the intelligent door device belongs.

Wherein the user information includes at least one of: house number, business name, user's mobile phone number; user information is displayed.

Optionally, after receiving the incoming call, the smart property device queries the bound user information according to the incoming call information (for example, SIM card number information, or house number information). The intelligent property device displays user information.

In the above, the process of making a one-touch call to the property service device by the user through the intelligent door device is described.

In the embodiment of the present application, a method for reminding a user of message information through an intelligent door device is further provided, which can be specifically implemented through the following steps 706 to 707, and is described in detail below.

And step 706, the intelligent door device generates message information according to the third operation.

The third operation is an operation of editing the message information by the user.

In one possible implementation, when a user goes out, there is an express to be delivered, and the user can leave a message for the express delivery person on the intelligent door device, so that the express delivery person places the express at the door. At this time, the user can input message information on the intelligent door apparatus. The intelligent door device generates message information according to input operation of a user.

Step 707, the intelligent door device displays message information when detecting the fourth operation.

The fourth operation is used for triggering message information.

In one possible implementation, the intelligent door device lights the display screen to display message information when detecting that a person enters a preset range around the door. Or when someone knocks the door, the intelligent door device lights the display screen to display the message information. The present application is not limited in this regard.

Optionally, the display screen of the intelligent door device may be displayed in a partitioned manner, for example, the upper half of the display screen displays a property notification message, and the lower half displays a user message. So that information can be displayed more clearly.

It should be noted that the sequence of steps 703 to 705 and steps 706 to 707 is not limited in the embodiments of the present application. In a specific implementation, the steps 703 to 705 may be performed first, and then the steps 706 to 707 may be performed. The above steps 706 to 707 may be performed first, and then the above steps 703 to 705 may be performed, and the above steps 703 to 705 and the above steps 706 to 707 may be performed simultaneously. The present application is not limited in this regard.

It may be understood that the user described in the embodiments of the present application may be a home owner or a tenant, which is not limited in this application.

According to the embodiment of the application, the property service device may be divided into the functional modules or the functional units according to the method example, for example, each functional module or each functional unit may be divided corresponding to each function, or two or more functions may be integrated into one processing module. The integrated modules may be implemented in hardware, or in software functional modules or functional units. The division of the modules or units in the embodiments of the present application is merely a logic function division, and other division manners may be implemented in practice.

As shown in fig. 8, a schematic structural diagram of a property service device 80 according to an embodiment of the present application is provided, where the property service device includes: a communication unit 801 and a processing unit 802.

Wherein, the communication unit 801 is configured to obtain a property notification message; the property notification message is used for notifying a user of property prompt information; a processing unit 802, configured to determine a target intelligent door device corresponding to the property notification message; the target intelligent door device is an intelligent door device for receiving property notification messages; the communication unit 801 is further configured to send a property notification message to the target intelligent door apparatus.

In a possible implementation manner, the communication unit 801 is further configured to receive first indication information from the property terminal, where the first indication information is used to indicate the target intelligent door device; the processing unit 802 is further configured to determine, according to the first indication information, a target intelligent door device corresponding to the property notification message.

In one possible implementation, the apparatus further includes: the display unit 803, the communication unit 801 is further configured to receive property call information; the property calling information is calling information generated by the intelligent door device and used for calling the property service device; the processing unit 802 is further configured to determine user information to which the intelligent door device belongs; the user information includes at least one of: house number, business name, user's mobile phone number; and a display unit 803 for displaying user information.

As shown in fig. 9, a schematic structural diagram of an intelligent door device 90 according to an embodiment of the present application is provided, where the intelligent door device includes: a communication unit 901, a processing unit 902, and a display unit 903.

The communication unit 901 is configured to receive a property notification message; the property notification message is used for notifying a user of property prompt information; a processing unit 902, configured to instruct the display unit 903 to display a property notification message after detecting the first operation; the first operation is used for triggering the intelligent door device to display a property notification message; the processing unit 902 is further configured to instruct the communication unit 901 to send a property notification message to the target user terminal if the first operation is not detected within the preset time period; the first operation is used for triggering the target intelligent door device to display a property notification message; the target user terminal is a user terminal corresponding to the intelligent door.

In a possible implementation manner, the processing unit 902 is further configured to generate message information according to a third operation; the instruction display unit 903 displays message information when the fourth operation is detected; the message information is generated by the user terminal according to a third operation of editing the message information; the fourth operation is used for triggering message information;

in a possible implementation, the processing unit 902 is further configured to generate property call information in case a property call operation is detected; the property calling information is used for calling the property service device; the communication unit 901 is further configured to send property call information to a property service device.

From the foregoing description of the embodiments, it will be apparent to those skilled in the art that, for convenience and brevity of description, only the above-described division of functional modules is illustrated, and in practical application, the above-described functional allocation may be implemented by different functional modules according to needs, i.e. the internal structure of the apparatus is divided into different functional modules to implement all or part of the functions described above. The specific working processes of the above-described systems, devices and units may refer to the corresponding processes in the foregoing method embodiments, which are not described herein.

Embodiments of the present application provide a computer program product comprising instructions that, when executed on a computer, cause the computer to perform the property service method of the method embodiments described above.

The embodiment of the application also provides a computer readable storage medium, wherein the computer readable storage medium stores instructions, and when the instructions run on a computer, the instructions cause the computer to execute the property service method in the method flow shown in the method embodiment.

The computer readable storage medium may be, for example, but not limited to, an electronic, magnetic, optical, electromagnetic, infrared, or semiconductor system, apparatus, or device, or a combination of any of the foregoing. More specific examples (a non-exhaustive list) of the computer-readable storage medium would include the following: an electrical connection having one or more wires, a portable computer diskette, a hard disk, a random access Memory (Random Access Memory, RAM), a Read-Only Memory (ROM), an erasable programmable Read-Only Memory (Erasable Programmable Read Only Memory, EPROM), a register, a hard disk, an optical fiber, a portable compact disc Read-Only Memory (CD-ROM), an optical storage device, a magnetic storage device, or any suitable combination of the foregoing, or any other form of computer readable storage medium known in the art. An exemplary storage medium is coupled to the processor such the processor can read information from, and write information to, the storage medium. In the alternative, the storage medium may be integral to the processor. The processor and the storage medium may reside in an application specific integrated circuit (Application Specific Integrated Circuit, ASIC). In the context of the present application, a computer-readable storage medium may be any tangible medium that can contain, or store a program for use by or in connection with an instruction execution system, apparatus, or device.

Embodiments of the present invention provide a computer program product comprising instructions which, when run on a computer, cause the computer to perform a property service method as described in fig. 6-7.

Since the property service device, the computer readable storage medium and the computer program product in the embodiments of the present invention can be applied to the above-mentioned method, the technical effects obtained by the method can also refer to the above-mentioned method embodiments, and the embodiments of the present invention are not described herein again.

In the several embodiments provided in this application, it should be understood that the disclosed systems, devices, and methods may be implemented in other ways. For example, the above-described apparatus embodiments are merely illustrative, and for example, the division of the units is merely a logical function division, and there may be additional divisions when actually implemented, for example, multiple units or components may be combined or integrated into another system, or some features may be omitted or not performed. Alternatively, the coupling or direct coupling or communication connection shown or discussed with each other may be through some interface, indirect coupling or communication connection of devices or units, electrical, mechanical, or other form.

The units described as separate units may or may not be physically separate, and units shown as units may or may not be physical units, may be located in one place, or may be distributed on a plurality of network units. Some or all of the units may be selected according to actual needs to achieve the purpose of the solution of this embodiment.

In addition, each functional unit in each embodiment of the present application may be integrated in one processing unit, or each unit may exist alone physically, or two or more units may be integrated in one unit.

The foregoing is merely a specific embodiment of the present application, but the protection scope of the present application is not limited thereto, and any changes or substitutions within the technical scope of the present disclosure should be covered in the protection scope of the present application. Therefore, the protection scope of the present application shall be subject to the protection scope of the claims.

Claims

1. A property service system, comprising: the system comprises a property service device, at least one intelligent door device and a user terminal; the property service device is connected with the at least one intelligent door device through a communication link; each intelligent door device in the at least one intelligent door device corresponds to one or more user terminals;

Wherein the property service device is configured to: acquiring a property notification message; sending the property notification message to a target intelligent door device; the target intelligent door device is an intelligent door device in the at least one intelligent door device;

the target intelligent door apparatus is configured to: receiving the property notification message, and displaying the property notification message after detecting a first operation; if the first operation is not detected within the preset time period, the property notification message is sent to the target user terminal; the target user terminal is a user terminal corresponding to the target intelligent door; the first operation is used for triggering the target intelligent door device to display the property notification message;

the target user terminal is configured to: and receiving and displaying the property notification message.

2. The system of claim 1, wherein the property service system further comprises: a property terminal;

the property terminal is configured to: generating first indication information according to a second operation, and sending the first indication information to the property service device; the second operation is for determining the target intelligent door device from the at least one intelligent door device; the first indication information is used for indicating to send the target intelligent door equipment;

The property service device is further configured to: and receiving the first indication information, determining the target intelligent door equipment according to the first indication information, and sending the property notification message to the target intelligent door device.

3. The system of claim 1 or 2, wherein the intelligent door device is further configured to: generating message information according to the third operation; the third operation is an operation of editing the message information;

displaying the message information when a fourth operation is detected; the fourth operation is used for triggering the message information.

4. The system of claim 1 or 2, wherein the intelligent door device is further configured to: according to the detected property calling operation, property calling information is generated, and the property calling information is sent to the property service device; the property calling information is used for calling the property service device;

the property service device is further configured to: receiving property calling information, determining user information of the intelligent door device, and displaying the user information; the user information includes at least one of: house number, business name, user's mobile phone number.

5. A property service method, applied to the property service device of any one of claims 1-4, comprising:

acquiring a property notification message; the property notification message is used for notifying a user of property prompt information;

determining a target intelligent door device corresponding to the property notification message; the target intelligent door device is an intelligent door device for receiving the property notification message;

and sending the property notification message to the target intelligent door device.

6. A property service method, which is applied to the intelligent door device of any one of claims 1 to 4, and comprises the following steps:

receiving a property notification message; the property notification message is used for notifying a user of property prompt information;

after detecting the first operation, displaying the property notification message; the first operation is used for triggering the intelligent door device to display the property notification message;

if the first operation is not detected within the preset time period, the property notification message is sent to the target user terminal; the first operation is used for triggering the target intelligent door device to display the property notification message; the target user terminal is a user terminal corresponding to the intelligent door.

7. A property service apparatus, the apparatus comprising: a communication unit, and a processing unit;

the communication unit is used for acquiring a property notification message; the property notification message is used for notifying a user of property prompt information;

the processing unit is used for determining a target intelligent door device corresponding to the property notification message; the target intelligent door device is an intelligent door device for receiving the property notification message;

the communication unit is further used for sending the property notification message to the target intelligent door device.

8. An intelligent door apparatus, the apparatus comprising: the device comprises a communication unit, a processing unit and a display unit;

the communication unit is used for receiving the property notification message; the property notification message is used for notifying a user of property prompt information;

the processing unit is used for indicating the display unit to display the property notification message after the first operation is detected; the first operation is used for triggering the intelligent door device to display the property notification message;

the processing unit is further configured to instruct the communication unit to send the property notification message to the target user terminal if the first operation is not detected within a preset time period; the first operation is used for triggering the target intelligent door device to display the property notification message; the target user terminal is a user terminal corresponding to the intelligent door.

9. An electronic device, comprising: a processor and a communication interface; the communication interface is coupled to the processor for running a computer program or instructions to implement the property service method of claim 5 or 6.

10. A computer readable storage medium having instructions stored therein, wherein when executed by a computer, the computer performs the property service method of claim 5 or 6.