CN115907434A - Signature management method and device and electronic equipment - Google Patents

Abstract

The application provides a signature management method, a signature management device and electronic equipment, which are applied to a mortgage service management platform, wherein the signature management method comprises the following steps: responding to the signature application, and determining a request form and a signature type based on the signature application; the application form comprises service data acquired from the integrated service system; sending the application form to an office automation system so that the office automation system generates a first file to be signed according to the application form and verifies whether the file to be signed is qualified; acquiring an auditing result sent by an office automation system; if the verification result is qualified, determining a signature file based on the signature type and the file to be signed; the invention aims to provide a signature management method, a signature management device and electronic equipment, which reduce the handling time, improve the accuracy of the account, effectively improve the compliance, reduce the communication cost and improve the efficiency and service experience of service users.

Description

Signature management method and device and electronic equipment

Technical Field

The invention relates to the technical field of resource allocation, in particular to a signature management method, a signature management device and electronic equipment.

Background

The traditional mortgage service printing has the following defects: 1) In the mortgage service handling process, a large amount of material printing work required by service handling needs to be frequently carried out, and the offline application is long in time consumption; 2) The fault-tolerant rate of the manual standing book is low, and the accuracy of the standing book is not high; 3) Multi-system operation such as mail, OA, enterprise WeChat, core service and the like is complicated in switching, and off-line communication cost is high; 4) The mortgage seal is difficult to effectively carry out manual control management, and the compliance risk exists; 5) And the headquarter and the mechanism line have more links of communicating, and the printing progress and the material sending progress are continuously confirmed. The method is difficult to meet increasingly complex business requirements, low in user service efficiency and poor in service experience.

Disclosure of Invention

In view of this, the present invention aims to provide a signature management method, a signature management device and an electronic device, which reduce the handling time, improve the ledger accuracy, effectively improve the compliance, reduce the communication cost, and improve the efficiency and service experience of the service user.

In a first aspect, an embodiment of the present invention provides a signature management method, which is applied to a mortgage service management platform, and the signature management method includes: responding to the signature application, and determining an application form and a signature type based on the signature application; the application form comprises service data acquired from the integrated service system; sending the application form to an office automation system so that the office automation system generates a first file to be signed according to the application form and verifies whether the file to be signed is qualified or not; acquiring an auditing result sent by an office automation system; and if the verification result is qualified, determining the signature file based on the signature type and the file to be signed.

In a preferred embodiment of the present invention, the application form further comprises: a service identification code; the service identification code corresponds to the application form one by one.

In a preferred embodiment of the present invention, the application form comprises: a signature application type and data parameters; after the step of determining the application form and the signature type based on the signature application, the method further comprises: selecting a corresponding signature module according to the signature application type, and generating a second file to be signed based on the data parameters and the signature module; and sending the second file to be signed to the office automation system so that the office automation system can check whether the second file to be signed is qualified.

In a preferred embodiment of the present invention, the step of generating the first file to be signed by the office automation system according to the application form includes: the office automation system determines a signature file template according to the signature application type; the office automation system generates a first file to be signed based on the data parameters and the signature file template.

In a preferred embodiment of the present invention, the application form further comprises: a service type label; before the step of sending the application form to the office automation system, the method further comprises: judging whether the service type label is a production risk; if yes, executing the step of sending the application form to the office automation system; and if not, performing authorization verification on the application form.

In a preferred embodiment of the present invention, after the step of performing authorization and audit on the application form, the method further includes: if the authorization and the verification are unqualified, rejecting the application form; if the authorization and the verification are qualified, generating a signature completion file based on the application form; the step of generating a signature completion file based on the application form comprises the following steps: and generating a blank file based on the application form, and stamping a seal on the blank file to obtain a signature completion file.

In a preferred embodiment of the present invention, the signature types include: an electronic signature; the method for determining the signature file based on the signature type and the file to be signed comprises the following steps: and adding an electronic signature to the file to be signed to obtain the signature file.

In a preferred embodiment of the present invention, the signature types further include: printing a real object; the step of determining the signature file based on the signature type and the file to be signed further comprises: sending the time for printing to an office automation system so that the office automation system can check the time for printing and determine the result of checking the time for printing by the office automation system; and executing the printing operation based on the result of the printing time to obtain the signature file.

In a second aspect, an embodiment of the present invention provides a signature management apparatus, including: the signature application determining module is used for responding to the signature application and determining an application form and a signature type based on the signature application; the application form comprises service data acquired from the integrated service system; the signature application processing module is used for sending the application form to an office automation system so that the office automation system can generate a first file to be signed according to the application form and verify whether the file to be signed is qualified or not; the signature application result determining module is used for acquiring an auditing result sent by the office automation system; and the signature file obtaining module is used for determining the signature file based on the signature type and the file to be signed if the verification result is qualified.

In a third aspect, an embodiment of the present invention provides an electronic device, including a memory, a processor, and a computer program stored in the memory and executable on the processor, where the processor implements the signature management method of any one of the foregoing methods when executing the computer program.

The embodiment of the invention has the following beneficial effects:

the application provides a signature management method, a signature management device and electronic equipment, which are applied to a mortgage service management platform, wherein the signature management method comprises the following steps: responding to the signature application, and determining an application form and a signature type based on the signature application; the application form comprises service data acquired from the integrated service system; sending the application form to an office automation system so that the office automation system generates a first file to be signed according to the application form and verifies whether the file to be signed is qualified or not; obtaining an auditing result sent by an office automation system; if the verification result is qualified, determining a signature file based on the signature type and the file to be signed; the invention aims to provide a signature management method, a signature management device and electronic equipment, which can timely respond to a signature application, reduce the handling time, improve the standing book accuracy by acquiring service data from an integrated service system, and send a request form to an office automation system, so that the office automation system can generate a first document to be signed according to the request form and check whether the document to be signed is qualified, thereby effectively improving the compliance, reducing the communication cost and improving the efficiency and service experience of service users.

Additional features and advantages of the disclosure will be set forth in the description which follows, or in part may be learned by the practice of the above-described techniques of the disclosure.

In order to make the aforementioned objects, features and advantages of the present invention more comprehensible, preferred embodiment 5 accompanied with figures is described in detail below.

Drawings

To more clearly illustrate the detailed description of the invention or the technical solutions in the prior art, the following

While the drawings that accompany the detailed description can be briefly described as 0, it should be apparent that the drawings described below are embodiments of the invention that are common to the art

The skilled person will be able to derive other figures from these without inventive effort.

Fig. 1 is a flowchart of a signature management method according to an embodiment of the present invention;

FIG. 2 is a flowchart of another signature management method according to an embodiment of the present invention;

FIG. 3 is a flow chart of a single user print provided by an embodiment of the present invention;

FIG. 4 is a flow chart of a batch blanking process according to an embodiment of the present invention;

fig. 5 is an architecture diagram of a mortgage service management platform according to an embodiment of the present invention;

FIG. 6 is a diagram of a signature management apparatus according to an embodiment of the present invention;

fig. 7 is a schematic structural diagram of an electronic device according to an embodiment of the present invention.

0 icon: 601-signature application determining module; 602-signature application processing module; 603-signature application

A result determination module; 604-signature file obtaining module; 100-a memory; 101-a processor; 102-a bus; 103-communication interface.

Detailed Description

In order to make the objects, technical solutions and advantages of the embodiments of the present invention clearer, the technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are some, but not all, embodiments of the present invention. The components of embodiments of the present invention generally described and illustrated in the figures herein may be arranged and designed in a wide variety of different configurations.

Thus, the following detailed description of the embodiments of the present invention, presented in the figures, is not intended to limit the scope of the invention, as claimed, but is merely representative of selected embodiments of the invention. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.

It should be noted that: like reference numbers and letters refer to like items in the following figures, and thus, once an item is defined in one figure, it need not be further defined and explained in subsequent figures.

In the description of the present invention, it should be noted that the terms "center", "upper", "lower", "left", "right", "vertical", "horizontal", "inner", "outer", etc. indicate orientations or positional relationships based on the orientations or positional relationships shown in the drawings or the orientations or positional relationships that the products of the present invention are conventionally placed in use, and are only used for convenience in describing the present invention and simplifying the description, but do not indicate or imply that the devices or elements referred to must have a specific orientation, be constructed and operated in a specific orientation, and thus, should not be construed as limiting the present invention. Furthermore, the terms "first," "second," "third," and the like are used solely to distinguish one from another and are not to be construed as indicating or implying relative importance.

Furthermore, the terms "horizontal", "vertical", "suspended" and the like do not imply that the components are absolutely horizontal or suspended, but may be slightly inclined. For example, "horizontal" merely means that the direction is more horizontal than "vertical" and does not mean that the structure must be perfectly horizontal, but may be slightly inclined.

In the description of the present invention, it should also be noted that, unless otherwise explicitly specified or limited, the terms "disposed," "mounted," "connected," and "connected" are to be construed broadly and may, for example, be fixedly connected, detachably connected, or integrally connected; can be mechanically or electrically connected; they may be connected directly or indirectly through intervening media, or they may be interconnected between two elements. The specific meanings of the above terms in the present invention can be understood in a specific case to those of ordinary skill in the art.

Some embodiments of the invention are described in detail below with reference to the accompanying drawings. The embodiments described below and the features of the embodiments can be combined with each other without conflict.

At present, a large number of valuable documents exist in company mortgage business, the valuable documents are only applied and utilized under the line, effective control and management are not obtained, a platform is not used for carrying out systematic entry-returning integration, document management cannot carry out closed-loop monitoring on an operation flow, breakpoints are disconnected, compliance requirements cannot be met, and blank printed materials have compliance risks.

Based on this, embodiments of the present invention provide a signature management method, an apparatus, and an electronic device, which are described by embodiments.

Example one

An embodiment of the present invention provides a signature management method, which is shown in fig. 1 and is a flowchart of a signature management method provided in an embodiment of the present invention, and the signature management method includes the following steps:

step S102, responding to the signature application, and determining a request form and a signature type based on the signature application; the application form comprises service data acquired from the integrated service system;

specifically, each level of business personnel uploads business data to a comprehensive business system and generates a signature application, the comprehensive business system sends the signature application to a mortgage service management platform, the mortgage service management platform further obtains an application form and a signature type corresponding to the application after receiving the signature application, wherein the content in the application form comprises business information, vehicle information, seal information, other description files and the like, and the signature type comprises an electronic signature and a physical seal.

Furthermore, a message queue of signature services is stored in the integrated service system, the message queue is arranged according to the time sequence, each message comprises information such as a client name, an application order number, a policy number, a contract number, a service state, a service type, a business network point and the like, the handling state of each service can be visually seen in the message queue, and the working efficiency of a salesman is improved.

Step S104, sending the application form to an office automation system so that the office automation system generates a first file to be signed according to the application form and verifies whether the file to be signed is qualified;

specifically, the mortgage service management platform sends the application form and the signature type to an Office Automation system (Office Automation, OA), the Office Automation system generates a first file to be signed according to the content in the application form, and an auditor audits whether the file to be signed is qualified; the office automation utilizes modern equipment and informatization technology to replace partial manual or repetitive business activities of office workers, processes office affairs and business information with high quality and high efficiency, realizes high-efficiency utilization of information resources, further achieves the purposes of improving productivity and assisting decision, and improves working efficiency and quality and working environment to the maximum extent.

Specifically, a plurality of signature file templates are prestored in the office automation system and respectively correspond to different signature application types, the office automation system selects the corresponding signature file template according to the signature application type, and further generates a first file to be signed based on parameter data in the template and the application form and further checks whether the signature file is qualified.

Step S106, obtaining an auditing result sent by an office automation system;

specifically, the office automation system sends the audit result to the mortgage service management platform, and the mortgage service management platform executes the step S108 after receiving the result; further, the office automation system generates a signature authorization file, wherein the authorization file comprises the business data and the signature type.

Step S108, judging whether the auditing result is qualified or not;

specifically, the salesman checks whether the audit is passed in the mortgage service management platform, and if the audit result is passed, the step S110 is executed; if the result of the verification is not qualified, the signature application is rejected, and the reason why the application is rejected is filled in the rejection reason.

Step S110, determining a signature file based on the signature type and the file to be signed;

specifically, if the audit result is qualified, the mortgage service management platform generates a signature file according to the file to be signed and the signature type acquired in the steps, wherein the signature file is a file printed after being stamped with an electronic signature when the signature type is the electronic signature, and the signature file is a file printed with a seal after being stamped when the signature type is a real object use seal.

The embodiment of the invention provides a signature management method, which is applied to a mortgage service management platform and comprises the following steps: responding to the signature application, and determining a request form and a signature type based on the signature application; the application form comprises service data acquired from the integrated service system; sending the application form to an office automation system so that the office automation system generates a first file to be signed according to the application form and verifies whether the file to be signed is qualified or not; obtaining an auditing result sent by an office automation system; if the verification result is qualified, determining a signature file based on the signature type and the file to be signed; the invention aims to provide a signature management method, a signature management device and electronic equipment, which reduce the handling time, improve the accuracy of a ledger, effectively improve the compliance, reduce the communication cost and improve the efficiency and service experience of service users.

Example two

On the basis of the first embodiment, another signature management method is provided in the first embodiment of the present invention, and referring to a flowchart of another signature management method provided in the first embodiment of the present invention shown in fig. 2, the signature management method includes the following steps:

step S202, responding to the signature application, and determining a request form and a signature type based on the signature application; the application form comprises service data acquired from the integrated service system;

specifically, each level of salesman uploads business data to an integrated business system and generates a signature application, the integrated business system sends the signature application to a mortgage service management platform, the mortgage service management platform further obtains a request form and a signature type corresponding to the application after receiving the signature application, wherein the content in the request form comprises business information, vehicle information, printing information, other description files and the like, further, the content of the request form can only comprise data parameters such as transaction sites and business types, the signature application actually requests the system to sign on a blank file to be signed, and the signature type comprises an electronic signature and a physical printing.

Further, the application form further comprises: the service identification codes correspond to the application forms one to one; specifically, the service identification code can be an application form number, each application form corresponds to one service identification code, further, in the signature file, the service identification code also corresponds to at least one of the numbers such as the insurance policy number and the loan contract number, and the service identification code ensures that a salesman can quickly find out required services in a plurality of services, so that the work efficiency is improved.

Step S204, selecting a corresponding signature module according to the signature application type, and generating a second file to be signed based on the data parameters and the signature module;

specifically, the signature application type may be a mortgage application type, a batch application type, and the like, the mortgage service management platform selects a signature module corresponding to the signature application type, the signature module includes a template of the application file, and a second file to be signed is generated according to the obtained data parameters and the template in the signature module.

Step S206, judging whether the auditing result is qualified;

specifically, the office automation system sends the audit result to the mortgage service management platform, after the mortgage service management platform receives the result, a salesman checks whether the audit is passed in the mortgage service management platform, and if the audit result is passed, the office automation system executes the step S208; if the result of the verification is not qualified, rejecting the signature application, and filling the rejected reason of the application in the rejected reason; further, the office automation system can generate a signature authorization file, wherein the authorization file comprises service data, signature types and the number of signature files.

Step S208, judging whether the signature type is a real object seal;

specifically, the mortgage service management platform needs to determine whether the signature type required by the application file is a real object use seal, and if the signature type is the real object use seal, a service person needs to submit the time for printing in the mortgage service management platform.

Step S210, sending the time to an office automation system so that the office automation system can check the time and determine the result of checking the time; executing the printing operation based on the result of the printing time to obtain a signature file;

specifically, the mortgage service management platform sends the time to be printed to an office automation system so that an auditor audits whether the time can be printed, if the time can be printed, the office automation system sends the information of agreeing to be printed to the mortgage service management platform, and a service person can stamp a physical official seal on a prepared signature file at the appointed time; if the result of the verification of the printing time is negative, the office automation system sends the information which does not agree with the printing to the mortgage service management platform, and the salesman can modify the time and submit the time to be printed again.

Step S212, adding an electronic signature to the file to be signed to obtain a signature file;

specifically, if the signature type is not a physical seal, the signature type is an electronic signature, the mortgage service management platform adds the electronic signature to the file to be signed to obtain a signature file, and further, the salesperson can print the signature file.

The embodiment of the invention realizes breakthrough on a mortgage service mode, adopts an integrated operation flow, does not need multi-level jump in one-stop operation of the system, and improves daily printing efficiency and management capability.

The embodiment of the invention realizes the online mortgage service, realizes the unified management of the mortgage and the mortgage data, and realizes the standardized, standardized and modernized management of the relevant data of the mortgage service; organization personnel do not need to operate different systems by multi-level skipping, a platform triggers a seal application process by one key, the process is complete and traceable, and the application of mortgage service data is efficiently, conveniently and easily realized; the platform is linked with a group unified flow platform, a service core system, a configuration platform and other systems, so that information sharing and preposition operation are realized, and convenient and quick service is provided for mortgage service; working rhythm is flexibly mastered according to customer requirements and business characteristics, actual time consumption is shortened, and customer satisfaction is improved; the complete closed loop from the initial mortgage service data application to the later file management can implement the embedded point monitoring and early warning in multiple dimensions, and the requirement of compliance is met to the maximum extent.

EXAMPLE III

On the basis of the above embodiment, an embodiment of the present invention provides a single stamp consuming process, referring to a flowchart of a single stamp consuming provided in an embodiment of the present invention shown in fig. 3, where the single stamp consuming process includes:

the service personnel fills the service data into the comprehensive service system, and the service data pushes a plurality of pieces of service information into the mortgage service management platform; furthermore, a plurality of service information in the mortgage service management platform generate a stamp data list, a salesman selects a certain line of corresponding data in the list to create a stamp application, the system fills in a request form according to the data information and submits the stamp application, further judges whether the service is a mortgage service or a mortgage service, and submits a material to be signed to an OA system so that the auditor audits whether the application is qualified or not according to different service types, if the audit is passed, the OA system sends the result of the audit passing back to the mortgage service management platform, if the result is not qualified, the stamp application is rejected, and the reason why the application is rejected is filled in the rejection reason.

Furthermore, the mortgage service management platform needs to judge whether the application needs electronic signature or physical seal, if the application needs electronic signature, the mortgage service management platform adds a sheet sub-signature on the material to be signed, the business personnel can download the material for use, if the physical seal is needed, the business personnel reserves the time for use on the mortgage service management platform, the mortgage service management platform sends the time to the OA system, so that the seal holder verifies the time, if the verification is passed, the result of verification passing is sent to the mortgage service management platform, the seal holder adds a seal after printing the material to be signed, the seal is sent to a website using the signature material, and the website receives the material and then confirms that the material is received in the mortgage service management platform.

On the basis of the foregoing embodiment, an embodiment of the present invention provides a flow of batch blanking, referring to a flow chart of batch blanking provided in an embodiment of the present invention shown in fig. 4, where the flow of batch blanking includes:

the method comprises the following steps that a salesman issues a start-up printing application and fills in an application form, a mortgage service management platform judges whether the service type is a production risk, if so, the application form is sent to an OA system, whether the application is qualified is continuously checked, if so, the application time needs to be further reserved, and after the application time is confirmed, a seal holder prints a file with a signature and stamps the file and mails the file to a website of a material to be used;

further, if the mortgage service management platform judges that the service type is not, namely the service type is trusting, the headquarter verifies whether the application is qualified or not in the mortgage service management platform, if so, a seal is stamped on the file to be signed and mailed to a website to be used, and if not, the application is rejected.

Further, after the application of the batch use seal, the application verification and cancellation also need to be performed in the mortgage service management platform, illustratively, a 100-minute blank signature file is applied from the beginning of a month of a certain website, a corresponding policy of using the blank signature file in the month is selected in the mortgage service management platform at the end of the month, the number of used copies is confirmed, the verification and cancellation is submitted, the number is used subsequently, the operation flows of the single use seal and the batch blank use seal are performed, the mortgage service data are in full online interactive circulation, the vehicle use seal timeliness is improved, and the user satisfaction is improved.

Further, the mortgage service management platform includes a plurality of modules, such as: the method comprises the following steps of (1) using a mortgage seal, a batch seal, a seal query, a seal verification and cancellation, a seal stock, a verification and cancellation management, a reserved mailing, a seal template and the like; according to different authorities of different levels of service personnel, the available functions are different;

exemplary functions that can be used by store managers and operations managers are: the method comprises the steps of applying for mortgage printing, applying for batch printing, inquiring with the printing progress, checking and canceling management, maintaining organization information and maintaining a template, wherein the inquiring with the printing progress comprises the steps of inquiring application data of a local store and inquiring application data of an operation department; further, the manager is synthesized to the subsection on the basis of the function that each shop manager and operation manager can use, can also carry out the statement statistics, wherein, the manager is synthesized to the subsection can carry out document verification and distribution stock in verification and sale management to the statement statistics carries out different developments according to the authority difference of individual subsection, include: the mortgage service management platform realizes systematic management of mortgage and mortgage business handling data by using a printed material report, a material verification report and the like, and realizes standardization, standardization and modernization of the mortgage data management;

furthermore, the functions which can be used by the headquarter document audit post include document audit function, statement statistics, printing progress inquiry and template management, wherein the document audit function comprises multi-trust service batch printing audit, reservation stamping time, modification reservation time, confirmation printing and material mailing; the report statistics develops different functions according to different authorities, including: a printed material report, a material verification and cancellation report, document operation aging statistics and the like; the information of the printing process applied nationwide can be inquired by inquiring the printing progress; template management includes that template maintenance and template are examined and examined, realizes that the car supports to use the seal and adopts the management mode on the whole line, and the high-efficient convenient work of easily realizing document application.

Furthermore, the mortgage service management platform integrates a wkhtmltopdf (a command line tool capable of converting html documents into pdf documents or pictures (images)) plug-in, realizes efficient and accurate conversion of html to pdf file formats, and provides functional support for online editing, previewing and the like.

The embodiment of the invention provides a signature management method, which is operated in a one-stop mode from a mortgage service management platform, does not need multi-stage skipping, is automatically triggered in an embedded original flow, is complete and backtraversable in the flow, and can efficiently, conveniently and easily realize document application work; working rhythm is flexibly mastered according to customer requirements and service characteristics, actual time consumption is shortened, and customer satisfaction is improved; a complete closed loop is formed from the initial document application to the later nuclear marketing management, the embedded point monitoring and early warning can be implemented in multiple dimensions, and the compliance requirement is met to the maximum extent; the system can be linked with subsystems such as a service core system and the like, information sharing is realized, operation is preposed, and convenient and quick service is provided for other key work.

Example four

An embodiment of the present invention provides a mortgage service management platform architecture, and referring to fig. 5, an architecture diagram of a mortgage service management platform according to an embodiment of the present invention includes: the system comprises a presentation layer, a data exchange layer, a service support layer, a service implementation layer, a storage layer and an infrastructure; the display layer consists of easy UI (a front-end framework), jQuery (a quick and simple JavaScript framework), javaScript (a lightweight, interpreted or just-in-time compiled programming language with function priority), ajax Web (a data interaction mode) and Css3 (a cascading style sheet); the data exchange layer includes: HTTP (S) (a protocol for HTTP content transmission over encrypted channels), JSON (JavaScript Object notification, a lightweight data exchange format), and XML (eXtensible Markup Language); the service support layer includes: nginx (a high-performance HTTP and reverse proxy web server), load balancing and reverse proxy; the service display layer includes: spring MVC (a functional framework), ibatisORM framework, spring Security authentication, wkhtmltopflug conversion plug-in, quartz timing task, ETL data cleaning, lobtack log system and RocktMQ message pushing; the storage layer comprises two independent KingbaseES V8 (a universal relational database independently developed by the human Kingson); the infrastructure of the mortgage service management platform architecture is provided by Linux, baobandbes or microsoft cloud.

The technical scheme of combining the Baolande middleware with the big treasury database is adopted, and the technical capability of the system is combined, so that the application solution of the credit and creative industry is actively explored through technical attack and customs. The Bao Lande middleware has obvious advantages in multiple indexes such as start-stop speed, TPS throughput and the like, the big vault database provides a complete database management function, more than 1000 concurrent users, TB-level data volume and GB-level large objects are supported, and good user experience is achieved.

The trusted middleware and database products, such as the Baolande middleware and the Redbin, can be replaced by other products providing similar functions, such as eastern Union, oceanBase, TDSQL and the like; PDF conversion plug-ins including but not limited to itext, spire, etc.

EXAMPLE five

Corresponding to the above method embodiment, an embodiment of the present invention provides a signature management apparatus, as shown in fig. 6, which is a schematic diagram of a signature management apparatus provided in an embodiment of the present invention, and the signature management apparatus includes:

the signature application determining module 601 is configured to respond to a signature application and determine an application form and a signature type based on the signature application; the application form comprises service data acquired from the integrated service system;

the signature application processing module 602 is configured to send the application form to the office automation system, so that the office automation system generates a first file to be signed according to the application form and verifies whether the file to be signed is qualified;

a signature application result determining module 603, configured to obtain an audit result sent by the office automation system;

and a signature file obtaining module 604, configured to determine, if the verification result is qualified, a signature file based on the signature type and the file to be signed.

The embodiment of the invention provides a signature management device, which reduces the transaction time, improves the accuracy of the account, effectively improves the compliance, reduces the communication cost and improves the efficiency and service experience of service users.

In some embodiments, the apparatus further includes a second file to be signed generating module, configured to select a corresponding signature module according to the signature application type, and generate a second file to be signed based on the data parameter and the signature module;

in some embodiments, the signature application processing module 602 is further configured to send the second file to be signed to the office automation system, so that the office automation system checks whether the second file to be signed is qualified;

in some embodiments, the apparatus further includes a service type determining module, configured to determine whether the service type tag is a production risk.

The signature management device provided by the embodiment of the invention can be specific hardware on the equipment or software or firmware installed on the equipment. The device provided by the embodiment of the present invention has the same implementation principle and technical effect as the method embodiments, and for the sake of brief description, reference may be made to the corresponding contents in the method embodiments without reference to the device embodiments. It is clear to those skilled in the art that, for convenience and brevity of description, the specific working processes of the foregoing systems, apparatuses and units may refer to the corresponding processes in the foregoing method embodiments, and are not described herein again.

Example six

The embodiment of the invention also provides electronic equipment, which is used for operating the signature management method; referring to fig. 7, a schematic structural diagram of an electronic device according to an embodiment of the present invention is provided, where the electronic device includes a memory 100 and a processor 101, where the memory 100 is configured to store one or more computer instructions, and the one or more computer instructions are executed by the processor 101 to implement the service information processing method.

Further, the electronic device shown in fig. 7 further includes a bus 102 and a communication interface 103, and the processor 101, the communication interface 103, and the memory 100 are connected through the bus 102.

The Memory 100 may include a Random Access Memory (RAM) and a non-volatile Memory (non-volatile Memory), such as at least one disk Memory. The communication connection between the network element of the system and at least one other network element is realized through at least one communication interface 103 (which may be wired or wireless), and the internet, a wide area network, a local network, a metropolitan area network, and the like may be used. The bus 102 may be an ISA bus, a PCI bus, an EISA bus, or the like. The bus may be divided into an address bus, a data bus, a control bus, etc. For ease of illustration, only one double-headed arrow is shown in FIG. 5, but this does not indicate only one bus or one type of bus.

The processor 101 may be an integrated circuit chip having signal processing capabilities. In implementation, the steps of the above method may be performed by integrated logic circuits of hardware or instructions in the form of software in the processor 101. The Processor 101 may be a general-purpose Processor, and includes a Central Processing Unit (CPU), a Network Processor (NP), and the like; the Integrated Circuit may also be a Digital Signal Processor (DSP), an Application Specific Integrated Circuit (ASIC), a Field Programmable Gate Array (FPGA) or other Programmable logic device, discrete Gate or transistor logic device, or discrete hardware components. The various methods, steps, and logic blocks disclosed in the embodiments of the present invention may be implemented or performed. A general purpose processor may be a microprocessor or the processor may be any conventional processor or the like. The steps of the method disclosed in connection with the embodiments of the present invention may be directly implemented by a hardware decoding processor, or implemented by a combination of hardware and software modules in the decoding processor. The software module may be located in ram, flash memory, rom, prom, or eprom, registers, etc. storage media as is well known in the art. The storage medium is located in the memory 100, and the processor 101 reads the information in the memory 100, and completes the steps of the method of the foregoing embodiment in combination with the hardware thereof.

The computer program product for performing signature management provided in the embodiment of the present invention includes a computer-readable storage medium storing a program code, where instructions included in the program code may be used to execute the method described in the foregoing method embodiment, and specific implementation may refer to the method embodiment, which is not described herein again.

In the embodiments provided in the present invention, it should be understood that the disclosed apparatus and method may be implemented in other manners. The above-described embodiments of the apparatus are merely illustrative, and for example, the division of the units is only one logical division, and there may be other divisions when actually implemented, and for example, a plurality of units or components may be combined or integrated into another system, or some features may be omitted, or not executed. In addition, the shown or discussed mutual coupling or direct coupling or communication connection may be an indirect coupling or communication connection of devices or units through some communication interfaces, and may be in an electrical, mechanical or other form.

The units described as separate parts may or may not be physically separate, and parts displayed as units may or may not be physical units, may be located in one position, or may be distributed on multiple network units. Some or all of the units can be selected according to actual needs to achieve the purpose of the solution of the embodiment.

In addition, functional units in the embodiments provided by the present invention may be integrated into one processing unit, or each unit may exist alone physically, or two or more units are integrated into one unit.

The functions may be stored in a computer-readable storage medium if they are implemented in the form of software functional units and sold or used as separate products. Based on such understanding, the technical solution of the present invention may be embodied in the form of a software product, which is stored in a storage medium and includes instructions for causing a computer device (which may be a personal computer, a server, or a network device) to execute all or part of the steps of the method according to the embodiments of the present invention. And the aforementioned storage medium includes: a U-disk, a removable hard disk, a Read-Only Memory (ROM), a Random Access Memory (RAM), a magnetic disk, or an optical disk, and various media capable of storing program codes.

Finally, it should be noted that: the above embodiments are only used to illustrate the technical solution of the present invention, and not to limit the same; while the invention has been described in detail and with reference to the foregoing embodiments, it will be understood by those skilled in the art that: the technical solutions described in the foregoing embodiments may still be modified, or some or all of the technical features may be equivalently replaced; and the modifications or the substitutions do not make the essence of the corresponding technical solutions depart from the scope of the technical solutions of the embodiments of the present invention.

Claims (10)

1. A signature management method is applied to a mortgage service management platform and comprises the following steps:

responding to a signature application, and determining a request form and a signature type based on the signature application; the application form comprises service data acquired from an integrated service system;

sending the application form to an office automation system so that the office automation system generates a first file to be signed according to the application form and verifies whether the file to be signed is qualified or not;

obtaining an auditing result sent by the office automation system;

and if the verification result is qualified, determining the signature file based on the signature type and the file to be signed.

2. The signature management method of claim 1, wherein the application form further comprises: a service identification code; the service identification codes correspond to the application forms one to one.

3. The signature management method of claim 1, wherein the application form comprises: a signature application type and data parameters; after the step of determining the application form and the signature type based on the signature application, the method further comprises:

selecting a corresponding signature module according to the signature application type, and generating a second file to be signed based on the data parameters and the signature module;

and sending the second file to be signed to the office automation system so that the office automation system checks whether the second file to be signed is qualified.

4. The signature management method according to claim 1, wherein the step of generating the first file to be signed by the office automation system according to the application form comprises:

the office automation system determines a signature file template according to the signature application type;

and the office automation system generates a first file to be signed based on the data parameters and the signature file template.

5. The signature management method of claim 1, wherein the application form further comprises: a service type label;

prior to the step of sending the application form to an office automation system, the method further comprises:

judging whether the service type label is a production risk or not; if yes, the step of sending the application form to an office automation system is executed;

and if not, performing authorization verification on the application form.

6. The signature management method of claim 5, wherein after the step of authorizing and reviewing the application form, the method further comprises:

if the authorization is not qualified, rejecting the application form;

if the authorization audit is qualified, generating a signature completion file based on the application form;

generating a signature completion file based on the application form, wherein the steps comprise:

generating a blank file based on the application form, and stamping a seal on the blank file to obtain the signature completion file.

7. The signature management method of claim 1, wherein the signature type comprises: an electronic signature;

determining a signature file based on the signature type and the file to be signed, comprising:

and adding an electronic signature to the file to be signed to obtain the signature file.

8. The signature management method of claim 1, wherein the signature type further comprises: printing a real object;

the step of determining the signature file based on the signature type and the file to be signed further comprises: sending the time of using the seal to the office automation system so that the office automation system can check the time of using the seal and determine the result of checking the time of using the seal by the office automation system;

and executing the printing operation based on the result of the printing time to obtain the signature file.

9. A signature management device is applied to a mortgage service management platform and is characterized by comprising:

the signature application determining module is used for responding to a signature application and determining an application form and a signature type based on the signature application; the application form comprises service data acquired from an integrated service system;

the signature application processing module is used for sending the application form to an office automation system so that the office automation system can generate a first file to be signed according to the application form and verify whether the file to be signed is qualified or not;

the signature application result determining module is used for acquiring an auditing result sent by the office automation system;

and the signature file obtaining module is used for determining a signature file based on the signature type and the file to be signed if the verification result is qualified.

10. An electronic device comprising a memory, a processor and a computer program stored on the memory and executable on the processor, wherein the processor implements the method of any of claims 1 to 8 when executing the computer program.

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