CN115827768A - Ambulance worker scheduling method and system for pre-hospital first aid and intelligent terminal - Google Patents

Ambulance worker scheduling method and system for pre-hospital first aid and intelligent terminal Download PDF

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Publication number
CN115827768A
CN115827768A CN202211467128.XA CN202211467128A CN115827768A CN 115827768 A CN115827768 A CN 115827768A CN 202211467128 A CN202211467128 A CN 202211467128A CN 115827768 A CN115827768 A CN 115827768A
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information
rescuer
rescue
aid
hospital
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姚琤
史田蕾
吴嘉贻
聂锦韬
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Zhejiang University ZJU
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Zhejiang University ZJU
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Abstract

The invention discloses a rescuer scheduling method, a system and an intelligent terminal for pre-hospital first aid, wherein the scheduling method comprises the following steps: (1) Collecting basic health information data of community residents to generate a medical first-aid card; collecting rescuer information data and establishing a rescuer information database; (2) When the residents are injured, the injured information of the injured is collected in real time, an injured description card is generated, and help seeking information is issued to nearby rescuers through a dispatching platform; (3) Responding by the rescuer, acquiring data information of the rescuer volunteer by the dispatching platform, and automatically planning an optimal rescue path and an equipment taking path; (4) Automatically generating a rescue guide card according to the medical first-aid card information and the injury information to assist the volunteer of the rescuer to carry out effective rescue operation; (5) The scheduling platform carries out real-time communication and management on the rescue information. By the aid of the rescue method, rescue workers are assisted to carry out rescue work, and first-aid success rate of gold rescue time in emergency is improved.

Description

Ambulance worker scheduling method and system for pre-hospital first aid and intelligent terminal
Technical Field
The invention relates to the field of pre-hospital emergency services, in particular to a rescuer scheduling method and system for pre-hospital emergency and an intelligent terminal.
Background
Pre-hospital medical emergency is an important component of health care, and plays an important role in medical emergency, major activity guarantee and the like.
Current pre-hospital medical emergency modes are generally passive, typically with the ambulance being dispatched by an emergency center dispatcher after the patient call 120. When the patient has an emergency, the patient himself or a person beside the patient is required to help call 120, and if the patient cannot call in time, the life is possibly threatened; also, there is no way to provide rescue instructions to the patient before the ambulance arrives. In addition, the emergency center cannot determine the critical degree of the patient's condition in advance, and cannot perform the priority scheduling work of the ambulance.
Chinese patent publication No. CN113724843A discloses a method and apparatus for pre-hospital medical first aid, the method comprising: receiving distress information of user wearable equipment; the first-aid center transmits remote data according to the call for help, and then intelligently dispatches the ambulance according to the critical degree of the state of an illness; the ambulance navigates according to the position of the user and guides the user to take emergency measures in real time by using an intelligent diagnosis system equipped on the ambulance in the process; after receiving the user, the ambulance reaches the destination hospital according to the optimal route provided by the intelligent navigation module on the ambulance.
The Chinese patent document with the publication number of CN113571165A discloses a remote medical rescue system for pre-hospital emergency treatment, which comprises an emergency vehicle, a hospital, an emergency dispatching command center and a medical interactive cloud, wherein the emergency vehicle, the hospital and the emergency dispatching command center are connected through the medical interactive cloud, medical detection, record filing and medical rescue are carried out on patients in the emergency vehicle, the emergency vehicle is connected with a fixed camera and a mobile camera, a sound pick-up is arranged in the fixed camera, the hospital comprises a filing registration, online assistance rescue and medical preparation, the emergency dispatching command center is used for dispatching the emergency vehicle, and the emergency dispatching command center also plans a running plan for the emergency vehicle.
However, both of the above methods need to wait for the arrival of the ambulance to perform rescue, and the gold time for rescue is easily missed while waiting for the ambulance.
The community is the nearest big garden of distance resident, and the community hospital is the nearest rescue power when the resident is at home and takes place the situation, and the neighborhood of community probably is the first witness when unexpected the emergence, therefore emergency response based on the community can provide the assurance for the safety at home.
Disclosure of Invention
In order to efficiently cope with an accident situation occurring in a home environment, the invention provides a rescuer scheduling method for pre-hospital first aid, which can obtain rescue from community hospitals, rescuer volunteers and the like in the gold first aid time and improve the survival rate of injured people when the accident situation occurs.
A rescuer scheduling method for pre-hospital emergencies, comprising the steps of:
(1) Collecting basic health information data of community residents, establishing a community resident health information database, and generating a medical first-aid card; collecting rescuer information data and establishing a rescuer information database;
(2) When the residents have injuries, the first witness can collect the injury information of the injuries in real time or collect the injury information of the injuries in real time, so as to generate an injury description card, and automatically issue help-seeking information to nearby rescuers through a dispatching platform;
(3) Responding on a dispatching platform by a rescuer, acquiring data information of the rescuer volunteer by the dispatching platform, and automatically planning an optimal rescue path and an optimal first-aid equipment taking path;
(4) The dispatching platform automatically generates a rescue guide card according to the medical first-aid card information and the injury information, and assists the volunteers of the rescuers to carry out effective rescue operation;
(5) The scheduling platform carries out real-time communication and management on the rescue information.
By adopting the technical means, when an accident occurs, the rescue from community hospitals, volunteers and the like can be obtained in the gold emergency time, and the survival rate of the injured person is improved. The face recognition technology is matched with the resident health database in the distress call process, so that the health information of the wounded can be timely acquired; the rescue guidance card can provide guidance for the volunteer to carry out rescue work; the rescue process is visual, the position information, the arrival time and the contact information of the rescue personnel are displayed, the information transmission efficiency can be improved, and therefore the emergency treatment process is more efficient and accurate.
In the step (1), the step of collecting the basic health information data of community residents comprises the following steps: name, sex, face information, year and month of birth, blood type, allergic medicine, medical history, and user rights are acquired for data acquisition and use.
Through adopting above-mentioned technical means, collect resident health information, when the accident takes place, transfer relevant data fast, the understanding wounded's information that makes the relevant personnel who participates in the first aid can be quick accurate.
The acquired rescuer information data includes: first aid ability level of the rescuer, rescuer's identity, training institution obtaining the rescuer's identity, real-time geographical location of the rescuer, health status of the rescuer, rescue willingness of the rescuer, and emergency message notification authority;
the first-aid capability level of the rescuer is divided into four levels, wherein the first level is medical staff, the second level is a normalized first-aid training staff participating in a regular mode, and the third level is a normalized first-aid training staff participating in 2 years but having no regular warm-study; the fourth level is the personnel who have not participated in any first aid training.
In the step (2), the step of collecting injury information of the injured person in real time and generating an injury description card specifically comprises the following steps:
positioning the position information of the wounded through a client of a scheduling platform, establishing instant communication connection between a community hospital and the wounded, acquiring the wounded information, and performing information processing to generate a wounded description card; the instant messaging connection includes a video conversation and a voice conversation.
By adopting the technical means, the information of the wounded is accurately and efficiently transmitted, and the connection between the wounded and the first-aid personnel is immediately established.
In the step (3), the specific processes of automatically planning the optimal rescue path and the emergency equipment taking path are as follows:
receiving position information and injury information of an injured person of the injury description card;
calling electronic map information of a community, and acquiring position information of the wounded, volunteer positioning information, AED (automated medical equipment) and other emergency equipment information;
and calculating and displaying the optimal rescue path, the optimal equipment taking path and the time for reaching.
By adopting the technical means, the position information of the volunteer, the AED equipment information and the like are allocated, so that the volunteer can be guided to know the nearest equipment position in the shortest time, and rescue work can be timely carried out.
In the step (4), a rescue guidance triggering window is set, rescue guidance operation is triggered and accessed through the volunteers of the rescuers, the rescue process is interactively and visually processed, a synchronous guidance mode of voice guidance and video guidance is realized, and the volunteers of the rescuers are assisted to judge and describe the injury and expand rescue work.
By adopting the technical means, the rescue process is interactively and visually processed, a synchronous guidance mode of voice guidance and video guidance is realized, and a rescuer is assisted in judgment and description of injury and expansion of rescue work, so that the success rate of first aid is favorably improved.
In the step (5), the position information and the contact information of the person calling for help, the family, the community hospital, the wounded person, the volunteer of the ambulance and the 120 emergency ambulance are visually processed and presented, so that the communication efficiency is improved, and the rescue work can be timely and efficiently carried out.
The invention also provides an intelligent terminal which comprises a memory, a processor and a display, wherein the memory is stored with a computer program which can be loaded by the processor and can execute the scheduling method.
By adopting the technical means, the rescuer scheduling method can be stored in the memory, so that the computer program of the rescuer scheduling method in the memory can be executed by the processor, and the executed result can be displayed by the display, thereby improving the effect of processing system stability.
The invention also provides a rescuer scheduling system for pre-hospital first aid, comprising:
the collecting device is used for collecting health information of community residents and information data of rescuer volunteers, performing visual processing and storage profiling on the health information, and establishing a rescuer information database for the rescuer information data;
the transmitting device is used for collecting the position information and the injury information of the injured person and transmitting data to a volunteer of a rescuer;
the communication device is used for establishing communication between the wounded and community hospitals and volunteers of rescuers, collecting position information and contact information of the help caller, family members, the community hospitals, the wounded and the volunteers of the rescuers, and carrying out visual processing on the information;
the receiving device is used for receiving the injury information and the position information, the injury description card and the rescue guide card;
and the monitoring device is used for monitoring services provided by volunteers of rescuers and community hospitals.
By adopting the technical means, the health information of community residents is collected, the physiological data information is obtained, the health files of the residents are established according to the physiological data information, and the medical first-aid card is generated; the injury description card generating device is used for carrying out video call between the person calling for help and the doctor, simultaneously identifying the face of the person calling for help and matching with the information of the injured person, and judging the injury in time to generate an injury description card; the rescue guide card generating device carries out interactive visual processing on the rescue process and assists volunteers in rescue by matching with a voice guide mode.
Compared with the prior art, the invention has the following beneficial effects:
1. the community resident health information is collected, health files and medical first-aid cards are established, the visualized management of the resident health data is realized, and information support and decision assistance are provided for the occurrence of emergency situations.
2. The injury information of the injured person is collected, visually processed and presented, an injury description card is generated, and the information communication efficiency in emergency is improved.
3. The rescue modes of common diseases are collected and interactively and visually processed to generate a rescue guide card, so that the rescue success rate of rescuers in emergency situations is improved.
Drawings
FIG. 1 is a flow chart of a method of ambulance dispatch for pre-hospital emergencies according to the present invention;
FIG. 2 is a schematic diagram of a first aid operator dispatch system for a pre-hospital emergency of the present invention;
fig. 3 is a schematic diagram of an intelligent terminal according to the present invention.
Detailed Description
The invention will be described in further detail below with reference to the drawings and examples, which are intended to facilitate the understanding of the invention and are not intended to limit it in any way.
As shown in fig. 1, a rescuer scheduling method for pre-hospital first aid, comprising the processes of:
101. collecting the health information of community residents, establishing a resident health information database, and generating a medical first-aid card.
Specifically, the health information includes related information such as name, sex, face information, birth year and month, blood type, allergic drugs, medical history, and genetic diseases.
After collecting resident health information, upload to the high in the clouds and save, the community hospital carries out unified management, establishes the resident health database who uses the community as basic unit, and the community hospital is the management end, carries out visual processing and presents.
The collected health data is simply preprocessed, the relevant data is integrated and modularly processed, and feedback information of the user is transmitted to a software layer to realize man-machine interaction.
102. The injury information of the injured person is collected in real time, an injury description card is generated, and help seeking information is automatically issued.
Specifically, the first witness or the wounded person carries out video call in the form of small programs, application programs and the like, and the video of the person calling for help faces the wounded person and is used for extracting facial features of the wounded person, carrying out information matching with a health database of a community and calling medical first-aid card information.
And extracting voice files in the video call process, carrying out natural language processing, extracting conversation keywords, generating an injury description card by combining the information of the medical first-aid card, and sending the content to equipment terminals of volunteers and patient families through a communication system.
The keywords extracted by natural language processing mainly refer to the information for determining the injury of the injured person, such as "whether there is a pulse" or "whether there is a breath".
103. The rescuer volunteers respond to obtain volunteer data information, automatically plans an optimal rescue path and takes the optimal path by the emergency equipment.
Specifically, the position information, the equipment information and the like of the AED equipment are integrated and combined with a route map of a community, nearby AED equipment and equipment taking volunteers are searched based on the positions of injured people, and a shortest path recommendation algorithm ensures timely destination arrival.
The community management terminal can allocate volunteers and assign rescue tasks based on position and wounded person information, medical emergency knowledge mastering conditions of the volunteers and the like.
Specifically, the community management terminal has a database of community volunteers, which includes basic information of the volunteers, such as name, age, gender, real-time location, and related information of medical assistance, such as occupation and rescue skills.
104. And automatically generating a rescue guide card according to the medical first-aid card information and the injury information to assist the volunteer of the rescuer to carry out effective rescue operation.
Specifically, the rescue guidance card collects, arranges and visually presents emergency treatment modes of common diseases, combines two modes of voice guidance and animation video guidance to generate a detailed guidance course, and presents the guidance course in the form of the rescue guidance card.
The guidance tutorial is created by the participation of doctors, and after the doctors judge the injury simply, the corresponding rescue guidance cards are searched and sent to the volunteer equipment terminal.
105. And carrying out real-time communication and management on the rescue information.
Specifically, in the distress calling stage, after the face recognition is matched with the wounded medical first-aid card, information such as contact information of family members is called, information of all participants in the rescue process is collected and sorted, and then visual presentation is carried out.
The information of all participants mainly refers to real-time position information and contact information.
As shown in fig. 2, a rescuer dispatch system for pre-hospital emergencies, comprising: a collecting device 201, a sending device 202, a communication device 203, a receiving device 204 and a monitoring device 205.
The collecting device 201 is used for collecting the health information of community residents, and performing visualization processing and storage profiling on the health information.
Specifically, the health information of the residents includes the name of the user, the year and month of birth, the blood type, the allergic medicine, the medical history and other related information. The collecting device 201 further includes an uploading module for storing and uploading information to the cloud database, and a display module for processing and presenting information and displaying the information to a user.
And a transmitting device 202 for collecting the position information and the injury information of the injured person and transmitting the data to the rescuers.
The transmitting device 202 further comprises a positioning module and a transmitting module, wherein the positioning module is used for positioning the position information of the wounded and the position information of the volunteers; the sending module is used for sending rescue requests to the volunteers in the nearby community according to the position positioning information.
Specifically, the wounded situation is synchronously sent to the emergency contact according to the emergency contact information of the wounded medical health card.
And the communication device 203 is used for establishing communication between the wounded and the community hospital and volunteers, collecting the position information and the contact information of the help caller, family, the community hospital, the wounded, the volunteers and the like, and carrying out visual processing on the information.
Specifically, the communication device at least comprises an instant communication video conversation and an instant communication voice conversation, and the user uploads the image frequency or the video of the wounded to the community hospital or volunteers according to the instant communication connection established by the communication device.
The receiving device 204 is used for receiving the injury information, the position information, the injury expression card, the rescue guidance card and other information.
Specifically, the receiving device 204 is further configured to receive shortest path planning information, location information of an ambulance, and contact information with an injured person, a 120 emergency medical doctor, and a community doctor.
The receiving device 204 further comprises a display module for presenting information to the user for display to the user.
And a monitoring device 205 for monitoring services provided by volunteers, community hospitals, and the like.
The monitoring device 205 further comprises a judging module and a feedback module, wherein the judging module is used for sending the injury information and the position information of the injured person to the volunteers meeting the conditions nearby and judging the division of labor and cooperation among the volunteers; the feedback module is used for feeding back the rescue status and the position information to the family of the wounded in real time according to the communication among volunteers, community doctors and hospitals.
As shown in fig. 3, the intelligent terminal comprises a memory 301, a processor 302, a display 303 and a computer program stored in the memory 301 and capable of running on the processor 302, wherein the memory 301 also stores training data of a training model, an algorithm formula and the like. Processor 302 is for calculating and controlling capabilities, and processor 302, when executing a computer program, implements the rescuer scheduling methods for pre-hospital emergencies described above.
The embodiments described above are intended to illustrate the technical solutions and advantages of the present invention, and it should be understood that the above-mentioned embodiments are only specific embodiments of the present invention, and are not intended to limit the present invention, and any modifications, additions and equivalents made within the scope of the principles of the present invention should be included in the scope of the present invention.

Claims (9)

1. A method of dispatching a rescuer for pre-hospital emergencies, comprising the steps of:
(1) Collecting basic health information data of community residents, establishing a community resident health information database, and generating a medical first-aid card; collecting rescuer information data and establishing a rescuer information database;
(2) When the residents have injuries, the first witness collects the injury information of the injuries in real time or the injuries of the first witness collect the injury information of the first witness in real time to generate an injury description card, and automatically issues help-seeking information to nearby rescuers through a dispatching platform;
(3) Responding on a dispatching platform by a rescuer, acquiring data information of the rescuer volunteer by the dispatching platform, and automatically planning an optimal rescue path and an optimal first-aid equipment taking path;
(4) The dispatching platform automatically generates a rescue guide card according to the medical first-aid card information and the injury information, and assists the volunteers of the rescuers to carry out effective rescue operation;
(5) The scheduling platform carries out real-time communication and management on the rescue information.
2. The ambulance man scheduling method for pre-hospital emergencies according to claim 1, wherein in the step (1), collecting community resident basic health information data comprises: name, sex, face information, year and month of birth, blood type, allergic medicine, medical history, and user rights are acquired for data collection and use.
3. The method of claim 1, wherein the collected rescuer information data in step (1) comprises: first aid ability level of the rescuer, rescuer's identity, training institution obtaining the rescuer's identity, real-time geographical location of the rescuer, health status of the rescuer, rescue willingness of the rescuer, and emergency message notification authority;
the first-aid capability of the rescuers is classified into four grades, wherein the first grade is medical staff, the second grade is standardized first-aid training staff which participates regularly, and the third grade is standardized first-aid training which participates in 2 years but does not warm regularly; the fourth level is the personnel who have not participated in any first aid training.
4. The ambulance man scheduling method for pre-hospital first aid according to claim 1, wherein in the step (2), the injury information of the injured person is collected in real time, and the generating of the injury description card specifically comprises:
positioning the position information of the wounded through a client of a scheduling platform, establishing instant communication connection between a community hospital and the wounded, acquiring the wounded information, and performing information processing to generate a wounded description card; the instant messaging connection includes a video conversation and a voice conversation.
5. The ambulance man scheduling method for pre-hospital first aid according to claim 1, wherein in step (3), the specific process of automatically planning the optimal rescue path and emergency equipment taking path is as follows:
receiving position information and injury information of an injured person of the injury description card;
calling electronic map information of a community, and acquiring position information of the wounded, volunteer positioning information and first-aid equipment information;
and calculating and displaying the optimal rescue path, the optimal equipment taking path and the time for reaching.
6. The rescuer scheduling method for pre-hospital first aid according to claim 1, wherein in the step (4), a rescue guidance triggering window is set, the rescue guidance operation is triggered and accessed by a rescuer volunteer, the rescue process is interactively visualized, a synchronous guidance mode of voice guidance and video guidance is realized, and the rescuer is assisted in judgment, description and rescue work expansion of the trauma.
7. The ambulance man scheduling method for pre-hospital first aid according to claim 1, wherein in step (5), the position information and contact information of the person calling for help, the family, the community hospital, the wounded person, the rescuer volunteer and the 120 ambulance are visually processed and presented, so as to improve the communication efficiency and timely and efficiently carry out the rescue work.
8. An intelligent terminal, comprising a memory, a processor and a display, the memory having stored thereon a computer program that can be loaded by the processor and that executes the scheduling method according to any one of claims 1 to 7.
9. A rescuer dispatch system for pre-hospital emergencies, comprising:
the collecting device is used for collecting health information of community residents and information data of rescuer volunteers, performing visual processing and storage profiling on the health information, and establishing a rescuer information database for the rescuer information data;
the transmitting device is used for collecting the position information and the injury information of the injured person and transmitting data to a volunteer of a rescuer;
the communication device is used for establishing communication between the wounded and community hospitals and volunteers of rescuers, collecting position information and contact information of the help caller, family members, the community hospitals, the wounded and the volunteers of the rescuers, and carrying out visual processing on the information;
the receiving device is used for receiving the information of the injury information and the position information, the injury description card and the rescue guide card;
and the monitoring device is used for monitoring services provided by volunteers of rescuers and community hospitals.
CN202211467128.XA 2022-11-22 2022-11-22 Ambulance worker scheduling method and system for pre-hospital first aid and intelligent terminal Pending CN115827768A (en)

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Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN116230213A (en) * 2023-05-05 2023-06-06 中国人民解放军总医院 Intelligent injury identification method and system
CN117592691A (en) * 2023-11-08 2024-02-23 江苏小梦科技有限公司 Online management platform applied to rural medical treatment

Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN116230213A (en) * 2023-05-05 2023-06-06 中国人民解放军总医院 Intelligent injury identification method and system
CN117592691A (en) * 2023-11-08 2024-02-23 江苏小梦科技有限公司 Online management platform applied to rural medical treatment

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