CN115796948A - Method, device, server and storage medium for providing customized service based on consumption point condition of single user - Google Patents
Method, device, server and storage medium for providing customized service based on consumption point condition of single user Download PDFInfo
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Abstract
The invention discloses a method for providing customized service based on consumption point condition of single user, which is applied to a server and comprises the following steps: sending a first exchange request to an exchange platform; acquiring product use information and product exchange rules; obtaining a first product set which can be exchanged based on the product use information, the product exchange rule and the point condition; the integration case comprises an integration value; sending the redeemable first set of products to a consumption platform; obtaining control information based on at least one first product in the redeemable first-product set; and if the control information triggers a preset exchange condition, sending at least one first product associated with the control information to the exchange platform and a second exchange request, and deducting the point deduction value of the at least one first product associated with the control information from the point value. The invention aims to solve the technical problem of low interaction efficiency of point exchange information in the prior art.
Description
Technical Field
The invention relates to the technical field of computers, in particular to a method, a device, a server and a storage medium for providing customized service based on consumption point conditions of single users.
Background
The points are a marketing means frequently used by the merchants for improving the viscosity of the enterprises to the users and strengthening the contact between the enterprises and the users. Effective point consumption strategies have a very positive effect on establishing and managing merchant and user relationships. It can establish a two-way relationship between the user and the merchant, and realize the two-way relationship in terms of both the user benefit and the merchant profit so as to maximize the user and the enterprise value. Point strategies are often applied in business activities in the fields of communications, everyday consumer goods, credit cards, etc.
The traditional point exchange mode meets the requirement of a user for exchanging merchant products to a certain extent. However, the redeemed products provided by the merchants are single, and form a point island, so that the attraction to users is very limited. In order to break through the point island, the mode of exchanging points among different merchant main bodies appears in the prior art so as to realize the diversification of exchanged products and improve the attraction degree of users.
However, in the prior art, the point exchange is performed on a third-party platform, which needs to perform multi-end interaction, and the interaction efficiency is low; and if the third-party platform breaks down, the user is difficult to exchange points, so that the user experience is poor.
Disclosure of Invention
Aiming at the technical problem of low interaction efficiency of point exchange information in the prior art, the invention provides a method, a device, a server and a storage medium for providing customized service based on the consumption point condition of a single user.
In order to achieve the purpose, the invention is realized by the following technical scheme:
in a first aspect, the present invention provides a method for providing customized services based on consumption points of a single user, which is applied to a server, and includes:
sending a first exchange request to an exchange platform;
acquiring product use information and product exchange rules; the product use information and the product exchange rule are provided to the server by the exchange platform after the first exchange request is acquired;
obtaining a first product set which can be exchanged based on the product use information, the product exchange rule and the point condition; the integration case comprises an integration value;
sending the redeemable first set of products to a consumption platform;
obtaining control information based on at least one first product in the redeemable first-product set;
if the control information triggers a preset exchange condition, sending at least one first product associated with the control information to the exchange platform and a second exchange request, and deducting a point deduction value of the at least one first product associated with the control information from the point value; wherein the second redemption request is for the redemption platform to add the at least one first product to an account corresponding to the redemption platform and/or an account designated by the consumption platform.
Optionally, the step of obtaining a redeemable first set of products based on the product usage information, the product redemption rules and points comprises:
obtaining a second convertible product set based on the product conversion rule;
obtaining a third set of redeemable products based on the product usage information and the second set of redeemable products;
obtaining a corresponding point deduction value of each third product in the exchangeable third product set based on the exchangeable third product set and the product exchange rule;
and obtaining the convertible first product set based on the corresponding point deduction value and point value of each third product.
Optionally, the step of obtaining a redeemable first set of products based on the product usage information, the product redemption rules and points comprises:
obtaining a convertible fourth product set based on the product use information and preset use rules;
obtaining a convertible fifth product set and a score deduction value corresponding to each fifth product in the fifth product set based on the fourth product set and the preset conversion rule;
and obtaining the convertible first product set based on the point deduction value and the point value corresponding to each fifth product.
Optionally, before the step of sending the first redemption request to the redemption platform, the method further comprises:
acquiring a conversion instruction;
the step of sending a first redemption request to a redemption platform includes:
if the exchange instruction comprises a designated exchange platform, sending the first exchange request to the designated exchange platform;
if the exchange instruction does not comprise an exchange platform, displaying the exchangeable exchange platform on the consumption platform, acquiring a touch instruction, and sending the first exchange request to the exchange platform corresponding to the touch instruction.
Optionally, before the step of sending the first redemption request to the redemption platform, the method further comprises:
acquiring an integration condition, wherein the integration condition comprises at least one of an integration value and an integration aging;
and if the integral value and the integral aging trigger respectively corresponding preset prompt conditions, generating the first conversion request.
Optionally, the method further comprises:
and if the control information triggers that the exchange condition is not preset, sending the point condition and/or the condition of a product which can be exchanged on another exchange platform to the consumption platform.
In a second aspect, a device for providing customized service based on consumption points of a single user comprises:
the transmission module is used for transmitting the first exchange request to the exchange platform;
the acquisition module is used for acquiring product use information and product exchange rules; the product use information and the product exchange rule are provided to the server by the exchange platform after the first exchange request is obtained;
the calculation module is used for obtaining a first product set which can be exchanged based on the product use information, the product exchange rule and the point condition; the integration case comprises an integration value;
wherein the sending module is further adapted to send the redeemable first set of products to a consumption platform;
the obtaining module is further configured to obtain control information based on at least one first product in the set of redeemable first products;
the sending module is further configured to send, to the exchange platform, at least one first product associated with the control information to the exchange platform and the second exchange request if the control information triggers a preset exchange condition; wherein the second redemption request is for the redemption platform to add the at least one first product to an account corresponding to the redemption platform and/or an account designated by the consumption platform
And the deduction module is used for deducting the integral deduction value of at least one first product related to the control information from the integral value.
Optionally, the calculation module is further adapted to:
obtaining a second exchangeable product set based on the product exchange rule;
obtaining a redeemable third set of products based on the product usage information and the redeemable second set of products;
obtaining a corresponding point deduction value of each third product in the convertible third product set based on the convertible third product set and the product exchange rule;
and obtaining the convertible first product set based on the point deduction value and the point condition.
In a third aspect, the present invention also provides a computer storage medium, wherein the memory stores a computer program, and the computer is recorded by a processor to execute the steps of the method for providing customized services based on the consumption points of the single user.
In a fourth aspect, the present invention further provides a server, including:
a memory having a computer program stored thereon;
a processor for executing the computer program in the memory to implement the steps of the method for providing customized services based on single user consumption credit situations as described in any of the previous paragraphs.
In the technical scheme of this application embodiment, the point can realize single to many product exchange not through third party's shopping mall platform, only realizes the product exchange through information interaction's mode between consumption platform and a plurality of exchange platforms, can avoid information to reveal and also can improve the efficiency of exchanging to the point island effect's that the point exchange inefficiency between the cross-platform among the solution prior art is not enough in the technique. The method has the advantages that a third-party mall platform is not needed, the first exchange request is directly sent to the exchange platform by the server where the consumption platform is located, the exchange platform is requested to send exchange rules and product use information, information circulation time of the third-party mall is saved, and point exchange efficiency is improved. Meanwhile, as no third party participates in the data information between the server and the exchange platform, the information is more safe when being mutually shared, the data leakage probability between internet enterprises can be reduced, and the reliability of the internet enterprises on the information safety is improved.
In addition, the point exchange method of the consumption platform and the exchange platform can overcome the technical problems that the point use degree is low and the interest degree of a user is low and the point exchange success rate is not high due to the fact that the product types of the exchange platform are few in the prior art, so that the requirement that the user uses the point to exchange the product is met to the greatest extent, the active degree of the user is improved, and the viscosity of the user is improved. The product use information is the use condition of each product on the exchange platform by the user. After the server acquires the exchange rules and the product use information, a product list with exchangeable points is generated based on the point conditions in a customized manner for the user to exchange, so that the interest degree of the user is improved, the point exchange power is improved, and the stickiness of an enterprise to the user is enhanced.
Drawings
FIG. 1 is a schematic diagram of an implementation environment according to various embodiments of the present invention;
FIG. 2 is a schematic flow chart of a method for providing customized services based on single-user consumption point conditions according to the present application;
FIG. 3 is another schematic flow chart illustrating a method for providing customized services based on single-user consumption point situations according to the present application;
FIG. 4 is a block diagram of an apparatus for providing customized services based on a single user's consumption points profile;
fig. 5 is a block diagram of a server according to an embodiment of the present invention.
Detailed Description
The technical solutions in the embodiments of the present invention will be clearly and completely described below with reference to the drawings in the embodiments of the present invention, and it is obvious that the described embodiments are only a part of the embodiments of the present invention, and not all of the embodiments. All other embodiments, which can be derived by a person skilled in the art from the embodiments given herein without making any creative effort, shall fall within the protection scope of the present invention.
Referring to fig. 1, a schematic diagram of an implementation environment according to various embodiments of the present invention is shown. As shown in fig. 1, the enforcement environment may include a consumption platform, a server corresponding to the consumption platform, and a redemption platform. The consumption platform can be a webpage client and an application program client.
A web client 110, an application client 120, and a server 130 corresponding to the application client 120. The web client 110 is a server that provides background services for a web page. The user can perform information interaction with the server 130 through the webpage client 110 to perform point acquisition and redemption. The web client 110 may be connected to the server 130 through a wired or wireless network, and the exchange of points is completed by the server 130 through the connection between the two.
The application client 120 is a client that runs in the electronic device and is provided by a service provider. The application client 120 may be connected to the server 130 through a wired or wireless network. The user may download the application client 120 for use on the electronic device to interact with the server 130. During the use of the application client 120 by the user, the application client 120 may generate and accumulate points, and send and store the accumulated points in the server 130 synchronously via the connection with the server 130.
In addition, the consumption platform may be a dialog box, for example, the user may request the server for redemption of points by sending a redemption instruction in the dialog box. For another example, the server may send the exchanged product to the dialog box in a form of a short message or the like for the customer to exchange.
In summary, a consumption platform is a user-oriented platform for redemption of points with a server.
The redemption platform 210 is another server for providing products or another application terminal corresponding to the server 130, and is connected to the server 130 through a wired or wireless network for providing products according to redemption requests of the server 130, so as to solve the problem of inefficient point exchange between different servers. In an embodiment, the redemption platform 210 may be one or more. That is, the server may request one redemption platform for redemption of points, or may request multiple redemption platforms for redemption of points. The server can perform point exchange interaction with the exchange platform simultaneously or sequentially in sequence or according to instructions. It should be noted that the exchange platform may also correspond to a web page client or an application client, respectively, for use by a user.
Referring to fig. 2, fig. 2 is a flow chart illustrating a method for providing customized services according to the consumption point situation of a single user. The redemption method is applied to the server 130 shown in fig. 1 to illustrate: the server corresponds to a consuming platform (including web client 110 and application client 120 in fig. 1). The method comprises the following steps:
s200, sending a first exchange request to an exchange platform;
it should be noted that, in the prior art, the point-product exchange process between the subjects is performed by the user operating in the third-party mall. The third-party shopping mall provides measurement (exchange platform) for the points side (consumption platform) and the commodities to carry out interaction so as to realize exchange service, the actual condition is three-terminal data interaction, and the points condition and the product information condition need to be interacted for multiple times, so that the points exchange efficiency is low; in addition, from the perspective of data security, the third party mall is likely to cause data leakage at the integrating side and the commodity providing side due to the need of acquiring exchange rules at the integrating side and the commodity providing side at the same time.
In the technical scheme, a third-party mall platform is not needed, the first exchange request is directly sent to the exchange platform by the server where the consumption platform is located, so that the exchange platform is requested to send exchange rules and product use information, the information circulation time of the third-party mall is saved, and the point exchange efficiency is improved. Meanwhile, as no third party participates in the data information between the server and the exchange platform, the information is more safe when being mutually shared, the data leakage probability between internet enterprises can be reduced, and the reliability of the internet enterprises on the information safety is improved.
In the technical scheme of the application, the first redemption request can be automatically triggered by the server based on the point condition or triggered by the request of the user on the consumption platform.
S300, acquiring product use information and product exchange rules; the product use information and the product exchange rule are provided to the server by the exchange platform after the first exchange request is obtained;
it should be noted that the product use information is the use condition of each product on the exchange platform by the user. For example, the exchange platform is a game platform, and the product use information may be the use probability of each hero, the skin use condition for each hero, and the like. For another example, the exchange platform is a reading platform, and the product use information may be reading duration of the story novel, reading duration of the science fiction novel, reading duration of the tool books, and the like. For another example, the exchange platform is an APP corresponding to a traffic group, and the product use information may be riding time and the like. The above are merely examples and no particular limitations are intended. For example, in some embodiments, the redemption platform may also be a shopping platform, a music platform, and the like.
The exchange rules are pre-stored in the corresponding memory of the exchange platform. The redemption rules primarily include a set of mappings of a plurality of products and corresponding points of credit. For example, product A requires 100 points for redemption, product B requires 20 points for redemption, etc. It should be emphasized that the exchange rule is preset and stored rule information, and the technical scheme of the present application does not relate to the establishment of the exchange rule, but performs information interaction or data processing such as reading, sending, obtaining and reading on the exchange rule. The exchange rule can also be formulated by a computer, and the exchange rule is a recommended mapping relation obtained after AI processing; the recommended mapping relationship is written into the storage medium after being artificially determined, is read out by the exchange platform based on the first exchange request, and is then sent to the server.
S400, obtaining a first redeemable product set based on the product use information, the product redemption rules and the point conditions; the integration case comprises an integration value;
it should be noted that after the server obtains the exchange rule and the product use information, a product list with exchangeable points is generated based on the point condition in a customized manner for the user to exchange, so that the interest degree of the user is improved, the point exchange power is improved, and the stickiness of an enterprise to the user is enhanced. Generally, the server generates a first product set containing at least one first product according to the exchange rule and the product use information so as to improve the interest degree of the exchange products and the success rate of point exchange, and thus the viscosity of the user is increased.
S500, sending the exchangeable first product set to a consumption platform;
generally, after a first product set is generated, a server sends the first product set to a consumption platform, and sends a display instruction to the consumption platform to display the point deduction value corresponding to each first product in the first product set and the first product set on the consumption platform (generally displayed on an application client, mainly comprising a picture, and at least one control key (exchange key) corresponding to each first product on the consumption platform), and/or sends the point deduction value corresponding to each first product in the first product set and the first product set to an electronic device of an account corresponding to the consumption platform (generally mainly comprising a link, and a user can enter a corresponding webpage for viewing according to the link; in the webpage, each product is also displayed in the form of a picture, and at least one control key (exchange key) corresponding to each first product on the webpage;
it should be noted that, after the server generates the first product set, a display instruction is sent to the consumption platform and/or the electronic device of the account corresponding to the consumption platform, so that the point deduction value corresponding to each first product in the first product set and the first product set is displayed on the consumption platform and/or the corresponding electronic device.
S600, acquiring control information of at least one first product in the convertible first product set;
it should be noted that the control information may be acknowledgement information, pending information, or negative information. For example, on the consumption platform, the display interface of the product combination is provided with control keys such as a change key, a pending key or a negative key. Or the consumption platform and the user can carry out human-computer interaction to confirm whether to exchange or not. For another example, the user may be prompted to redeem, pending or deny the message by entering a string of characters in a dialog box of the electronic device. The user can confirm whether to exchange or not by voice confirmation, touch confirmation, mouse click confirmation or character strings, for example, within the preset time.
In general, step S600 needs to be completed within a preset time; the preset time is set so that the points can be exchanged before the exchange timeliness of the points comes, the server can repeatedly execute the steps after the preset time and under the condition that the user does not carry out any control information, and therefore the points are exchanged into available products in the exchange timeliness of the user, and the exchange success rate is improved.
S700, if the control information triggers a preset exchange condition, at least one first product related to the control information is sent to the exchange platform and a second exchange request, and a point deduction value of the at least one first product related to the control information is deducted from the point value; wherein the second redemption request is for the redemption platform to add the at least one first product to an account corresponding to the redemption platform and/or an account designated by the consumption platform.
It should be noted that when the preset redemption condition is triggered by the operation information of the user, for example, when the user inputs "redeemable" or "please redeem" to the consumption platform, the consumption platform sends a redemption instruction to the server, and at this time, the server sends a second redemption request to the redemption platform. The second redemption request includes at least the product type (at least one first product in the first set of products) that is redeemed. In some embodiments, if the product includes a time of use, the second redemption request may also include the time of use. In some embodiments, if the quantity is contained in the product, the second redemption request can also include the quantity.
And the redemption platform adds the first product corresponding to the second redemption request to an account corresponding to the redemption platform and/or an account designated by the consumption platform based on the second redemption request. In some embodiments, the account corresponding to the consumption platform and the account corresponding to the redemption platform may correspond to the same physical person. Of course, in some embodiments, the account designated by the consumption platform and the account corresponding to the consumption platform are different natural persons, and are another user (equivalent to a gift) designated by a natural person of the consumption platform.
Generally, the exchange platform sends an exchange success instruction to the server after the product is successfully exchanged, and at this time, the server deducts the point deduction value from the point value based on the exchange success instruction so as to complete the exchange of the points on the cross exchange platform. Of course, in some embodiments, the server may also deduct the credit deduction value directly from the credit value after sending the second redemption request.
In the technical scheme of this application embodiment, the point can realize single to many product exchange on not passing through third party's shopping mall platform, only realizes the product exchange through information interaction's mode between consumption platform and a plurality of exchange platforms, can avoid information to reveal and also can improve the efficiency of exchanging to the point island effect's that the point is exchanging inefficiency between the cross platform technique is not enough among the solution prior art.
In addition, the point exchange method of the consumption platform and the exchange platform can overcome the technical problems that the point use degree is low and the interest degree of a user is low and the point exchange success rate is not high due to the fact that the product types of the exchange platform are few in the prior art, so that the requirement that the user uses the point to exchange the product is met to the greatest extent, the active degree of the user is improved, and the viscosity of the user is improved.
In some embodiments, a network carrier, for example, cooperates with an internet enterprise. The network communication provider gives a certain credit to the account of the user according to the consumption condition of the user in a certain period. The server of the network communicator sends a first redemption request to a redemption platform of the internet enterprise. And the exchange platform respectively sends the exchange rules and the product use information to the server. The server obtains a first product set according to the integral condition and sends an instruction for displaying the first product set to a consumption platform corresponding to the server; the first set of products is displayed by the consumption platform. When the user confirms to redeem at least one first product in the first product set, the server receives the redemption instruction, and the server sends a second redemption request containing the at least one first product to the redemption platform. The redemption platform adds the at least one first product to the designated second account. For example, the exchange platform generates product use information according to the use condition of the user on the product therein, such as the use condition of game skins, game virtual coins, the time for reading electronic books, the time for listening to music and the like. The server generates a first product set by combining the exchange rule and the point condition after receiving the product use information, and provides a product list with exchangeable points for the user in a customized manner for the user to exchange, so that the interest degree of the user is improved, the point exchange power is improved, and the stickiness of an enterprise to the user is enhanced.
The above is merely a specific environment example for the redemption method of the embodiments of the present application, and is not intended to limit the present application.
As an optional implementation manner of the foregoing embodiment, the step of obtaining a redeemable first set of products based on the product usage information, the product redemption rules and the points condition includes:
and obtaining a second convertible product set based on the product conversion rule. Typically, the product exchange rules include redeemable product information. The server traverses the query from the product exchange rule to obtain a second product set which can be exchanged.
A redeemable third set of products is derived based on the product usage information and the redeemable second set of products. The product use information contains product information used by the user on the exchange platform. Wherein the product usage information includes a product usage type. Based on the product usage type and the redeemable second set of products, a redeemable third set of products is derived such that a third product in the derived redeemable third set of products is a product used by the user to entice the user to redeem points to provide the user with point redeemable products in a customized and directed recommendation.
And obtaining a corresponding point deduction value of each third product in the convertible third product set based on the convertible third product set and the product exchange rule. And the server inquires and obtains the point deduction value corresponding to each third product in the convertible third product set according to the product conversion rule.
And obtaining the convertible first product set based on the corresponding point deduction value and point value of each third product. Each product corresponds to a respective credit deduction value. The server obtains a convertible first product set according to the convertible third product set conversion rule and the point value. At this point, the redeemable first product contained in the redeemable first product set has a credit withholding value less than or equal to the credit value. Namely: and the server takes the integral deduction value smaller than or equal to the integral value as a constraint condition, screens out the products meeting the integral deduction value smaller than or equal to the integral value from the convertible third products in the third product set, and gathers the products into a first product set.
The above embodiments are generally applicable to the case where the memory occupied by the product use information is small. That is, in order to reduce the calculation amount when the point is exchanged for the customized product, the server acquires the memory of the product use information after acquiring the product use information and the product exchange rule; if the memory does not exceed the preset memory amount, executing the following steps:
obtaining a second convertible product set based on the product conversion rule;
obtaining a third set of redeemable products based on the product usage information and the second set of redeemable products;
obtaining a corresponding point deduction value of each third product in the convertible third product set based on the convertible third product set and the product exchange rule;
and obtaining the convertible first product set based on the corresponding point deduction value and point value of each third product.
If the memory exceeds the preset memory amount, the step of obtaining a first product set which can be exchanged based on the product use information, the product exchange rule and the point condition comprises the following steps:
and obtaining a convertible fourth product set based on the product use information and preset use rules. That is, according to the preset usage rule, the products meeting the preset usage rule are screened from the product usage information, and the product set is a convertible fourth product set. For example, the product usage information includes product usage types, usage frequency per product usage type, and/or usage duration per product usage type. The preset use rule is pre-stored with a screening rule, for example, when the use frequency of the product exceeds the preset frequency, the product can be used for recommending to exchange; such as where the product is used more frequently than it is used long, the product may be available for recommendation for redemption. Through the screening of server, can select more and satisfy the product that attracts the user.
And obtaining a convertible fifth product set and a point deduction value corresponding to each fifth product in the fifth product set based on the fourth product set and the preset conversion rule. And screening out products of the product types of each fourth product in the fourth product set, which accord with the preset exchange rule, to obtain a fifth product set which can be exchanged, and obtaining the point deduction value of each fifth product according to the preset exchange rule.
And obtaining the convertible first product set based on the point deduction value and the point value corresponding to each fifth product. And screening out products, of which the integral deduction number is less than or equal to the integral value, of each fifth product in the fifth product set by taking the integral deduction number less than or equal to the integral value as a constraint condition to obtain a first product set.
In this embodiment, generally, the obtained convertible fourth product set includes multiple sets of fourth product sets based on the product usage information and the preset usage rule, so as to reduce whether the fifth product set obtained by screening using the preset usage rule as a constraint condition is an empty set or the first product set is an empty set. For example, the sets of fourth products include products with high frequency of use, products with low frequency of use, and products with low frequency of use. When a plurality of products with high use frequency screened from the product use information do not accord with a preset exchange rule or the point deduction value exceeds the point value, the obtained first product set is an empty set. When the first set of products is an empty set, then the steps are further performed from the products in the frequency of use:
and obtaining a negotiable number corresponding to each fifth product in the exchangeable fifth product set and the fifth product set based on the fourth product set and the preset exchange rule.
And obtaining the convertible first product set based on the point deduction value and the point value corresponding to each fifth product. Until the first product set contains elements.
If the first product set is still an empty set after the screening of the plurality of groups of fourth product sets is completed, the user is difficult to exchange the points from the exchange platform, and the set of exchangeable platforms can be pushed to the consumption platform so that the user can select to exchange the points from another exchange platform.
As an optional implementation manner of the foregoing embodiment, as shown in fig. 3, before the step of sending the first redemption request to the redemption platform, the method further includes:
s120, acquiring a conversion instruction;
the step of sending the first redemption request to the redemption platform includes:
and S130, displaying the convertible exchange platform on the consumption platform, acquiring a touch instruction, and sending the first exchange request to the exchange platform corresponding to the touch instruction.
And a control key for triggering exchange by a user is arranged on the exchange interface of the consumption platform. The user can trigger the control key to send the exchange instruction to the server. And after the server acquires the exchange instruction, displaying the exchangeable exchange platform on the consumption platform for the user to select. Each convertible exchange platform is typically displayed on an interface in the form of a picture, with a control attached. When a user triggers a control key of a certain convertible exchange platform, the server obtains a touch instruction; the server sends a first exchange request based on the exchange platform corresponding to the touch instruction. This approach is applicable to situations where the first redemption request is sent at the user's discretion to redeem points.
As an optional implementation manner of the foregoing embodiment, as shown in fig. 3, before the step of sending the first redemption request to the redemption platform, the method further includes:
s110, acquiring an integration condition, wherein the integration condition comprises at least one of an integration value and integration aging;
and if the integral value and the integral aging trigger respectively corresponding preset prompt conditions, generating the first conversion request. In this embodiment, the first redemption request for triggering redemption of the points is issued when the conditions of the points trigger a preset prompting condition, so as to be used in situations where the user forgets to redeem the points or is not interested in redeeming the points. The method comprises the steps of obtaining a convertible product by actively sending a first conversion request, wherein the convertible product is customized based on the use habit of a user and is a product which is frequently used or browsed by the user on a conversion platform, so that the interest degree of the user is improved, and the stickiness between the user and the convertible product is enhanced.
The integration case includes at least one of an integration value and an integration aging. If the integral value reaches the preset integral threshold value, a first redemption request is generated. If so, generating a first redemption request when the point aging reaches a preset point aging. The preset integral threshold value and the preset integral aging can be set by a user through a consumption platform or can be parameters set by a server in a default mode.
As an optional implementation of the foregoing embodiment, the method further includes: and if the control information triggers that the exchange condition is not preset, sending the point condition and/or the condition of a product which can be exchanged on another exchange platform to the consumption platform. In this embodiment, the example of key control is taken as an example. And displaying the information of each first product in the first product set on the consumption platform in a picture display mode, wherein each first product is provided with a convertible control key. When the user triggers the control key, a confirmation key for the user to exchange is popped up, and if the user triggers the confirmation key, the control information triggers a preset exchange condition; if the user does not trigger the control key or trigger the control key but does not trigger the confirmation key, the control information does not trigger the preset exchange condition, and the point condition and/or the product condition which can be exchanged on another exchange platform are sent to the consumption platform so as to prompt the user to carry out the operation of exchanging the product within the point failure, and the success rate of point exchange is improved.
Generally, the point condition may be displayed on the consumption platform in a pop-up window, a floating window, or the like. And if the situation of obtaining the product convertible on the other conversion platform is obtained, executing the steps according to the embodiment of the application, and not further described herein.
An embodiment of the present application further provides a device for providing customized service based on the consumption point condition of a single user, where as shown in fig. 4, the device includes:
a sending module 310, configured to send a first redemption request to a redemption platform;
an obtaining module 320, configured to obtain product usage information and product exchange rules; the product use information and the product exchange rule are provided to the server by the exchange platform after the first exchange request is acquired;
a calculation module 330, which obtains a first product set convertible based on the product usage information, the product exchange rules and the points; the integration case comprises an integration value;
wherein the sending module 310 is further adapted to send the redeemable first set of products to a consumption platform;
the obtaining module 320 is further configured to obtain control information based on at least one first product in the convertible first product set;
the sending module 310 is further configured to send, to the redemption platform and the second redemption request, at least one first product associated with the control information to the redemption platform if the control information triggers a preset redemption condition; wherein the second redemption request is for the redemption platform to add the at least one first product to an account corresponding to the redemption platform and/or an account designated by the consumption platform
And the deduction module 340 is configured to deduct an integral deduction value of at least one first product associated with the control information from the integral value.
As an optional implementation of the above embodiment, the calculating module 330 is further adapted to:
obtaining a second exchangeable product set based on the product exchange rule;
obtaining a redeemable third set of products based on the product usage information and the redeemable second set of products;
obtaining a corresponding point deduction value of each third product in the convertible third product set based on the convertible third product set and the product exchange rule;
and obtaining the convertible first product set based on the point deduction value and the point condition.
In still other embodiments, the calculation module 330 may be further adapted to:
the step of obtaining a redeemable first set of products based on the product usage information, the product redemption rules and the points, comprises:
obtaining a convertible fourth product set based on the product use information and preset use rules;
obtaining a negotiable value deduction value corresponding to each fifth product in a negotiable fifth product set and the fifth product set based on the fourth product set and the preset exchange rule;
and obtaining the convertible first product set based on the integral deduction value and the integral value corresponding to each fifth product.
Referring to fig. 5, a schematic structural diagram of a server according to an embodiment of the present invention is shown. The server 130 includes a Central Processing Unit (CPU) 1301, a system memory 1304 including a Random Access Memory (RAM) 1302 and a Read Only Memory (ROM) 1303, and a system bus 1305 connecting the system memory 1304 and the central processing unit 1301. The server 130 also includes a basic input/output system (I/O system) 1306, which facilitates transfer of information between devices within the computer, and a mass storage device 1307 for storing an operating system 1313, application programs 1314, and other program modules 1315.
The basic input/output system 1306 includes a display 1308 for displaying information and an input device 1309, such as a mouse, keyboard, etc., for a user to input information. Wherein the display 1308 and input device 1309 are connected to the central processing unit 1301 through an input-output controller 1310 connected to the system bus 1305. The basic input/output system 1306 may also include an input/output controller 1310 for receiving and processing input from a number of other devices, such as a keyboard, mouse, or electronic stylus. Similarly, input-output controller 1310 also provides output to a display screen, a printer, or other type of output device.
The mass storage device 1307 is connected to the central processing unit 1301 through a mass storage controller (not shown) connected to the system bus 1305. The mass storage device 1307 and its associated computer-readable media provide non-volatile storage for the server 130. That is, the mass storage device 1307 may include a computer-readable medium (not shown) such as a hard disk or CD-ROM drive.
Without loss of generality, the computer readable media may comprise computer storage media and communication media. Computer storage media includes volatile and nonvolatile, removable and non-removable media implemented in any method or technology for storage of information such as computer readable instructions, data structures, program modules or other data. Computer storage media includes RAM, ROM, EPROM, EEPROM, flash memory or other solid state storage technology, CD-ROM, DVD, or other optical storage, magnetic cassettes, magnetic tape, magnetic disk storage or other magnetic storage devices. Of course, those skilled in the art will appreciate that the computer storage media is not limited to the foregoing. The system memory 1304 and mass storage device 1307 described above may be collectively referred to as memory.
The server 130 may also operate as a remote computer connected to a network through a network, such as the internet, according to various embodiments of the invention. That is, the server 130 may be connected to the network 1312 through the network interface unit 1311, which is coupled to the system bus 1305, or the network interface unit 1311 may be used to connect to other types of networks or remote computer systems (not shown).
The memory also includes one or more programs, the one or more programs are stored in the memory, and the one or more programs are used for executing the method for providing the customized service based on the consumption point condition of the single user provided by the embodiment.
In light of the foregoing description of the preferred embodiments according to the present application, it is to be understood that various changes and modifications may be made without departing from the spirit and scope of the invention. The technical scope of the present application is not limited to the content of the specification, and must be determined according to the scope of the claims.
Although embodiments of the present invention have been shown and described, it will be appreciated by those skilled in the art that changes, modifications, substitutions and alterations can be made in these embodiments without departing from the principles and spirit of the invention, the scope of which is defined in the appended claims and their equivalents.
Claims (10)
1. A method for providing customized service based on consumption point condition of single user, which is applied to a server, is characterized by comprising the following steps:
sending a first exchange request to an exchange platform;
acquiring product use information and product exchange rules;
obtaining a first product set which can be exchanged based on the product use information, the product exchange rule and the point condition; the integration case comprises an integration value;
sending the redeemable first set of products to a consumption platform;
obtaining control information based on at least one first product in the redeemable first-product set;
if the control information triggers a preset exchange condition, sending at least one first product associated with the control information to the exchange platform and a second exchange request, and deducting a point deduction value of the at least one first product associated with the control information from the point value; wherein the second redemption request is for the redemption platform to add the at least one first product to an account corresponding to the redemption platform and/or an account designated by the consumption platform.
2. The method of claim 1, wherein the step of deriving a redeemable first set of products based on the product usage information, the product redemption rules and points comprises:
obtaining a second convertible product set based on the product conversion rule;
obtaining a third set of redeemable products based on the product usage information and the second set of redeemable products;
obtaining a corresponding point deduction value of each third product in the convertible third product set based on the convertible third product set and the product exchange rule;
and obtaining the convertible first product set based on the corresponding point deduction value and point value of each third product.
3. The method of claim 1, wherein the step of deriving a redeemable first set of products based on the product usage information, the product redemption rules and points comprises:
obtaining a convertible fourth product set based on the product use information and preset use rules;
obtaining a convertible fifth product set and a score deduction value corresponding to each fifth product in the fifth product set based on the fourth product set and the preset conversion rule;
and obtaining the convertible first product set based on the point deduction value and the point value corresponding to each fifth product.
4. The method of claim 1, wherein prior to the step of sending the first redemption request to the redemption platform, the method further comprises:
acquiring a conversion instruction;
the step of sending a first redemption request to a redemption platform includes:
and displaying a convertible exchange platform on the consumption platform, acquiring a touch instruction, and sending the first exchange request to an exchange platform corresponding to the touch instruction.
5. The method of claim 1, wherein prior to the step of sending the first redemption request to the redemption platform, the method further comprises:
acquiring an integration condition, wherein the integration condition comprises at least one of an integration value and an integration aging;
and if the integral value and the integral aging trigger respectively corresponding preset prompt conditions, generating the first exchange request.
6. The method of claim 4 or 5, wherein the method further comprises:
and if the control information triggers that the exchange condition is not preset, sending the point condition and/or the condition of a product which can be exchanged on another exchange platform to the consumption platform.
7. An apparatus for providing customized service based on consumption point condition of single user, comprising:
the transmission module is used for transmitting the first exchange request to the exchange platform;
the acquisition module is used for acquiring product use information and product exchange rules;
the calculation module is used for obtaining a first product set which can be exchanged based on the product use information, the product exchange rule and the point condition; the integration case comprises an integration value;
wherein the sending module is further adapted to send the redeemable first set of products to a consumption platform;
the obtaining module is further configured to obtain control information based on at least one first product in the redeemable first product set;
the sending module is further configured to send, to the exchange platform, at least one first product associated with the control information to the exchange platform and the second exchange request if the control information triggers a preset exchange condition; wherein the second redemption request is for the redemption platform to add the at least one first product to an account corresponding to the redemption platform and/or an account designated by the consumption platform
And the deduction module is used for deducting the integral deduction value of at least one first product related to the control information from the integral value.
8. The apparatus of claim 7, wherein the computing module is further adapted to:
obtaining a second convertible product set based on the product conversion rule;
obtaining a redeemable third set of products based on the product usage information and the redeemable second set of products;
obtaining a corresponding point deduction value of each third product in the convertible third product set based on the convertible third product set and the product exchange rule;
and obtaining the convertible first product set based on the point deduction value and the point condition.
9. A server, comprising:
a processor; and
a memory having stored therein at least one instruction readable and executable by the processor to perform the method of providing customized services based on single user consumption credit situations of any one of claims 1 to 6.
10. A computer-readable storage medium having stored thereon at least one instruction, which is loaded and executed by a process, to implement the method of providing customized services based on single user consumption credit situations of any one of claims 1 to 6.
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| CN105577722A (en) * | 2014-10-16 | 2016-05-11 | 腾讯科技（深圳）有限公司 | Credit exchange method and apparatus thereof |
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| Publication number | Priority date | Publication date | Assignee | Title |
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| CN105577722A (en) * | 2014-10-16 | 2016-05-11 | 腾讯科技（深圳）有限公司 | Credit exchange method and apparatus thereof |
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