CN115796890A - Method, device and storage medium for recalling lost user - Google Patents

Method, device and storage medium for recalling lost user Download PDF

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CN115796890A
CN115796890A CN202211387469.6A CN202211387469A CN115796890A CN 115796890 A CN115796890 A CN 115796890A CN 202211387469 A CN202211387469 A CN 202211387469A CN 115796890 A CN115796890 A CN 115796890A
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calling
crowd
name
coupon
names
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张允�
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Shouyue Technology Beijing Co Ltd
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Shouyue Technology Beijing Co Ltd
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Abstract

According to the method, the device and the storage medium for recalling the lost user, the riding time of the user in the last riding is obtained; determining lost users and corresponding crowd names of the lost users from the users based on the riding time; determining coupons corresponding to the names of all people; generating a calling task corresponding to each crowd name at least based on the coupon corresponding to each crowd name and the crowd name; and initiating a voice call based on the call task to remind the lost user to use the coupon, so that the lost user can be recalled efficiently.

Description

Method, device and storage medium for recalling lost user
Technical Field
The present application relates to the field of online taxi appointment technologies, and in particular, to a method and an apparatus for recalling lost users, and a storage medium.
Background
The network booking platform may have various reasons such as poor user experience or high use price, and the reasons cause user loss, one of the means for recalling lost users at present is to call the users by customer service personnel, and the means has low efficiency, and needs customer service manual operation, so that the workload is large and the cost is high.
Disclosure of Invention
In view of the above problems in the related art, the present application provides a method, an apparatus and a storage medium for recalling an attrition user.
The application provides a method for recalling lost users, which comprises the following steps:
acquiring the riding time of the latest riding of a user;
determining lost users and corresponding crowd names of the lost users from the users based on the riding time;
determining coupons corresponding to the names of all people;
generating a calling task corresponding to each crowd name at least based on the coupon corresponding to each crowd name and the crowd name;
and initiating a voice call based on the call task to remind the attrition user to use the coupon.
In some embodiments, the determining lost users and names of people corresponding to lost users from the users based on the riding time includes:
determining the number of days between the ride time and the current time;
determining users with days larger than a day threshold as attrition users;
determining the name of the crowd corresponding to the lost user based on the number of days corresponding to each lost user and a first corresponding relation, wherein the first corresponding relation comprises: the corresponding relation between the days and the names of the crowds.
In some embodiments, the determining the coupon corresponding to each of the group names includes:
determining coupons corresponding to the names of the crowds based on the second corresponding relation and the names of the crowds, wherein the second corresponding relation comprises: the corresponding relation between the crowd name and the coupon.
In some embodiments, the call task comprises: the method comprises the following steps of calling a name, calling content and a calling object, wherein the step of generating a calling task corresponding to each crowd name at least based on a coupon corresponding to each crowd name and the crowd name comprises the following steps:
generating a calling name and a calling object based on the crowd name;
and generating calling content based on the coupons corresponding to the crowd names.
In some embodiments, the call task further comprises: and the outbound time, the generating of the calling task corresponding to each crowd name at least based on the coupon corresponding to each crowd name and the crowd name, comprises:
and generating a calling task corresponding to each crowd name based on the coupon corresponding to each crowd name, the crowd name and the outbound time.
In some embodiments, the method further comprises:
after a voice call is initiated, acquiring the call quantity and the connection quantity of the voice call;
and displaying the call number and the connection number.
In some embodiments, the method further comprises:
under the condition of acquiring a riding order of a target user, determining whether the target user has a coupon;
generating bill information based on the coupon when the target user has the coupon, wherein the bill information comprises: a deduction amount using the coupon;
and outputting the bill information to the target user.
In some embodiments, the coupon is provided with a validity period, the method further comprising:
under the condition that the time reaches the validity period, acquiring the use condition of the coupon;
based on the usage, an effect of the voice call is evaluated.
The embodiment of the application provides a recall device for lost users, which comprises:
the first acquisition module is used for acquiring the time of the latest bus taking of the user;
a first determining module, configured to determine attrition users and crowd names corresponding to the attrition users from the users based on the time;
the second determining module is used for determining the coupons corresponding to the names of all the crowds;
the generation module is used for generating a calling task corresponding to each crowd name at least based on the coupon corresponding to each crowd name and the crowd name;
and the calling module is used for initiating a voice call based on the calling task so as to remind the lost user group of using the coupon.
Embodiments of the present application provide a storage medium storing a computer program, which can be executed by one or more processors, and can be used to implement the above-described attrition user recall method.
The embodiment of the application provides a method, a device and a storage medium for recalling lost users, which are used for acquiring the riding time of the user on the bus last time; determining lost users and corresponding crowd names of the lost users from the users based on the riding time; determining coupons corresponding to the names of all people; generating a calling task corresponding to each crowd name at least based on the coupon corresponding to each crowd name and the crowd name; and initiating a voice call based on the call task to remind the lost user to use the coupon, so that the lost user can be recalled efficiently.
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The present application will be described in more detail below on the basis of embodiments and with reference to the accompanying drawings.
Fig. 1 is a schematic flowchart illustrating an implementation of a method for recalling an attrition subscriber according to an embodiment of the present application;
fig. 2 is a schematic structural diagram of a recall apparatus for attrition subscribers according to an embodiment of the present application;
fig. 3 is a schematic structural diagram of a component of an electronic device according to an embodiment of the present application.
In the drawings, like parts are designated with like reference numerals, and the drawings are not drawn to scale.
Detailed Description
In order to make the purpose, technical solutions and advantages of the present application clearer, the present application will be described in further detail with reference to the accompanying drawings, the described embodiments should not be considered as limiting the present application, and all other embodiments obtained by a person of ordinary skill in the art without making creative efforts fall within the protection scope of the present application.
In the following description, reference is made to "some embodiments" which describe a subset of all possible embodiments, but it is understood that "some embodiments" may be the same subset or different subsets of all possible embodiments, and may be combined with each other without conflict.
The following description will be added if a similar description of "first \ second \ third" appears in the application file, and in the following description, the terms "first \ second \ third" merely distinguish similar objects and do not represent a specific ordering for the objects, and it should be understood that "first \ second \ third" may be interchanged under certain circumstances in a specific order or sequence, so that the embodiments of the application described herein can be implemented in an order other than that shown or described herein.
Unless defined otherwise, all technical and scientific terms used herein have the same meaning as commonly understood by one of ordinary skill in the art to which this application belongs. The terminology used herein is for the purpose of describing embodiments of the present application only and is not intended to be limiting of the application.
Based on the problems in the related art, the embodiment of the present application provides a method for recalling lost users, where the method is applied to an electronic device, and the electronic device may be a mobile phone, a tablet computer, a notebook computer, an Ultra-mobile personal computer (UMPC), a handheld computer, a netbook, a server, a network appointment platform, and the like. The functions implemented by the method for recalling the attrition users provided by the embodiment of the application can be implemented by calling program codes through a processor of the electronic equipment, wherein the program codes can be stored in a computer storage medium. Fig. 1 is a schematic flow chart illustrating an implementation process of a method for recalling an attrition user according to an embodiment of the present application, as shown in fig. 1, including:
step S1: and acquiring the riding time of the latest riding of the user.
In the embodiment of the application, the electronic device can be in communication connection with the database, the riding time of the user in the last riding is obtained from the database, and the number of the users is multiple. In the embodiment of the application, after the user makes an appointment for the vehicle service through the vehicle booking APP, the database can record the order of the user. In the embodiment of the application, the riding time can be recorded in the order, and the electronic device can analyze the order and obtain the riding time of the user in the last riding.
In the embodiment of the application, the data of the users stored in the database can be stored in different regions, and the electronic equipment can acquire the latest riding time of the users in one region.
In the embodiment of the application, the user is a user of the online car appointment.
And S2, determining lost users and the names of the crowds corresponding to the lost users from the users based on the riding time.
In the embodiment of the application, the lost user can be regarded as a user who does not use the online appointment car more than the threshold of days.
In the embodiment of the application, different churn users can correspond to different crowd names.
In the embodiment of the present application, step S2 may be implemented by the following steps:
step S21, determining the number of days between the time and the current time.
And step S22, determining the users with the days larger than the day threshold as the lost users.
The days threshold may be configurable, for example the days threshold may be 30 days. That is, the user who does not use the network appointment car for more than 30 days is the lost user.
Step S23, determining the names of the crowd corresponding to the lost users based on the days corresponding to the lost users and a first corresponding relation, wherein the first corresponding relation comprises: the corresponding relation between the days and the names of the crowds.
In the embodiment of the application, the names of the crowds can be divided based on the number of days. Exemplarily, table 1 is a first correspondence relationship schematic table provided in the embodiment of the present application, as shown in table 1:
name of group Number of days
30-60 days of user lost all over the country More than 30 days and less than or equal to 60 days
60-120 days of nationwide lost users More than 60 days and less than or equal to 120 days
120-270 days of nationwide lost users More than 120 days and less than or equal to 270 days
In the embodiment of the application, the name of the crowd corresponds to: the users are lost nationally for 30-60 days, 60-120 days and 120-270 days, and different numbers of days correspond to different population names. After the number of days corresponding to each attrition user is determined, the name of the crowd can be determined based on the first correspondence table.
Illustratively, the number of days is 45 days, the population name is: the number of the lost users is 30-60 days, and if the number of the days corresponding to the lost users is 67 days, the corresponding crowd name is as follows: users are lost nationwide for 60-120 days.
And S3, determining the coupons corresponding to the names of all the crowds.
In the embodiment of the present application, step S3 may be implemented by the following steps:
determining coupons corresponding to the names of the crowds based on the second corresponding relation and the names of the crowds, wherein the second corresponding relation comprises: the corresponding relation between the crowd name and the coupon.
In the embodiment of the application, the electronic device can be configured with different group names corresponding to different coupons. The configured core fields include: the name of the crowd, the ID of the coupon (the unique identification of the specific coupon or the discount coupon), and the method supports different names of the crowd to correspond to different coupons and the time of issuing the coupons. Exemplarily, table 2 is a second mapping relation schematic table provided in the embodiments of the present application, as shown in table 2,
name of crowd Coupon
30-60 days of all-country lost users A:8 discount coupon
60-120 days of nationwide lost users B7 discount coupon
120-270 days of nationwide lost users C6 discount coupon
Time of issuing coupon 2022.2.280:30
In the embodiment of the present application, the longer the number of days, the higher the discount of the coupon or the discount amount can be set. After the names of the crowds are determined, the coupons corresponding to the names of the crowds can be determined.
In the embodiment of the application, the electronic device may further configure the coupon, for example, configure a deduction upper limit of the coupon, a name of the coupon (for example, a spring festival welfare voucher), a deduction amount of the coupon, an applicable city, and an applicable service type (instant vehicle usage, reserved vehicle usage, machine connection, machine sending \8230;). If 3 kinds of crowd names with different days are configured, and each kind of coupon is issued differently, 3 coupons need to be created, and 3 coupons correspond to the configuration information of 3 kinds of different coupons. Illustratively, table 3 is a schematic table of configuration information of a coupon used in the embodiments of the present application, as shown in table 3:
coupon Upper limit of buckle
A:8 discount coupon 15 Yuan at the highest level
B7-fold coupon 20 Yuan at the highest
C6 discount coupon Highest decreasing 25 yuan
And S4, generating a calling task corresponding to each crowd name at least based on the coupon corresponding to each crowd name and the crowd name.
In an embodiment of the present application, the call task includes: call name, call content, and call object. In the embodiment of the application, the calling object is the lost user corresponding to the name of the crowd.
In the embodiment of the application, the calling task can comprise a plurality of calling tasks, and each group name corresponds to one calling task.
In an embodiment of the present application, the generating a call task corresponding to each crowd name based on at least a coupon corresponding to each crowd name and the crowd name includes: generating a calling name and a calling object based on the crowd name; generating calling content based on the coupons corresponding to the crowd names; and generating a calling task corresponding to each crowd name at least based on the calling object, the calling content and the calling name.
In some embodiments, the call task further comprises: and the outbound time is used for generating a calling task corresponding to each crowd name at least based on the calling object, the calling content and the calling name, and the method comprises the following steps: and generating a calling task corresponding to each crowd name based on the calling object, the calling content, the calling name and the calling time.
Taking the above example as a support, table 4 is a schematic table of a call task provided in the embodiment of the present application, as shown in table 4:
Figure BDA0003930590250000061
Figure BDA0003930590250000071
and S5, initiating a voice call based on the call task to remind the lost user of using the coupon.
In the embodiment of the application, the electronic equipment carries out voice calling when reaching the outbound time, and can automatically broadcast the calling content after the lost user is put through.
In the embodiment of the application, the voice call can be simultaneously carried out by a plurality of tasks.
In the embodiment of the application, after the user receives the voice outbound prompt, the issued coupon can be checked through the coupon page of the personal center of the passenger end of the networked taxi appointment platform.
When the user uses the online car booking, the user can check the estimated discount information (such as withheld 15 yuan) of the coupon on a bubbling page after filling in the car taking information such as the car getting-on and getting-off address and the like at the online car booking client. And after the user initiates ordering, recording the coupon information into an order form.
The embodiment of the application provides a method for recalling lost users, which comprises the steps of obtaining the riding time of the latest riding of a user; determining lost users and corresponding crowd names of the lost users from the users based on the riding time; determining coupons corresponding to the names of all people; generating a calling task corresponding to each crowd name at least based on the coupon corresponding to each crowd name and the crowd name; and initiating voice calling based on the calling task to remind the loss user to use the coupon, so that the loss user can be recalled efficiently, and the order of the user of the online taxi appointment platform can be improved.
In some embodiments, after step S5, the method further comprises:
s6, after the voice call is initiated, acquiring the call quantity and the connection quantity of the voice call;
and S7, displaying the calling number and the connection number.
In the embodiment of the application, the user can know the calling result by displaying the calling number and the connection number.
In some embodiments, after step S5, the method further comprises:
and S8, under the condition of acquiring the order of the riding of the target user, determining whether the target user has the coupon.
In the embodiment of the application, when the driver end-point click service is completed, the order is sent to the electronic equipment, and when the electronic equipment settles the account, whether the target user has the coupon or not is determined.
Step S9, generating bill information based on the coupon under the condition that the target user has the coupon, wherein the bill information comprises: using the deduction amount of the coupon.
And S10, outputting the bill information to the target user.
In some embodiments, after the coupon is provided with a validity period, the method further comprises, after step S5:
step S11, acquiring the using condition of the coupon under the condition that the time reaches the validity period;
and step S12, evaluating the effect of the voice call based on the use condition.
In the embodiment of the application, the using condition of the specific coupon is checked to evaluate the effect of the call-out recall.
In some embodiments, to avoid disturbing the user, the same user is called out 1 time per month. And not connect and not reinitiate the outbound.
Based on the foregoing embodiments, the embodiments of the present application provide an attrition user recall apparatus, where the apparatus includes modules and units included in the modules, and the modules may be implemented by a processor in a computer device; of course, the implementation can also be realized through a specific logic circuit; in the implementation process, the processor may be a Central Processing Unit (CPU), a microprocessor unit (MPU), a Digital Signal Processor (DSP), a Field Programmable Gate Array (FPGA), or the like.
Fig. 2 is a schematic structural diagram of a recall device for attrition users according to an embodiment of the present application, and as shown in fig. 2, the recall device 200 for attrition users includes:
a first obtaining module 201, configured to obtain the time of the last ride of the user;
a first determining module 202, configured to determine, based on the time, an attrition user and a crowd name corresponding to the attrition user from the users;
the second determining module 203 is used for determining the coupons corresponding to the names of the crowds;
a generating module 204, configured to generate a call task corresponding to each crowd name based on at least the coupon corresponding to each crowd name and the crowd name;
a calling module 205, configured to initiate a voice call based on the call task to remind the attrition user to use the coupon.
In some embodiments, the first determining module comprises:
the first determining unit is used for determining the number of days between the riding time and the current time;
the second determining unit is used for determining the users with the days larger than the threshold of the days as the attrition users;
a third determining unit, configured to determine, based on the number of days corresponding to each attrition user and a first corresponding relationship, a name of a crowd corresponding to the attrition user, where the first corresponding relationship includes: the number of days corresponds to the name of the crowd.
In some embodiments, the second determining module comprises:
a fourth determining unit, configured to determine, based on the second correspondence and each crowd name, a coupon corresponding to each crowd name, where the second correspondence includes: the corresponding relation between the crowd name and the coupon.
In some embodiments, the call task comprises: the generating module comprises:
a first generation unit for generating a call name and a call object based on the group name;
a second generation unit, configured to generate call content based on the coupons corresponding to the respective crowd names;
and the third generation unit is used for generating a calling task corresponding to each crowd name at least based on the calling object, the calling content and the calling name.
In some embodiments, the call task further comprises: an outbound time, the third generating unit comprising:
and the generating subunit is used for generating the calling tasks corresponding to the names of the crowds based on the calling objects, the calling contents, the calling names and the calling time.
In some embodiments, the recall means of the attrition users further comprises:
the second acquisition module is used for acquiring the call quantity and the connection quantity of the voice call after the voice call is initiated;
and the display module is used for displaying the calling number and the connection number.
In some embodiments, the recall means of the attrition users further comprises:
the third determining module is used for determining whether the target user has the coupon or not under the condition of acquiring the order of the riding of the target user;
a billing module, configured to generate billing information based on a coupon when the target user has the coupon, where the billing information includes: using a deduction amount of the coupon;
and the output module is used for outputting the bill information to the target user.
In some embodiments, the coupon is provided with a validity period, and the apparatus for recalling lost users further comprises:
the third acquisition module is used for acquiring the use condition of the coupon under the condition that the time reaches the validity period;
an evaluation module for evaluating an effect of the voice call based on the usage.
It should be noted that, in the embodiment of the present application, if the above-mentioned method for recalling an attrition subscriber is implemented in the form of a software functional module and is sold or used as an independent product, it may also be stored in a computer-readable storage medium. Based on such understanding, the technical solutions of the embodiments of the present application may be essentially implemented or portions thereof contributing to the prior art may be embodied in the form of a software product stored in a storage medium, and including several instructions for causing a computer device (which may be a personal computer, a server, or a network device) to execute all or part of the methods described in the embodiments of the present application. And the aforementioned storage medium includes: various media that can store program codes, such as a usb disk, a removable hard disk, a Read Only Memory (ROM), a magnetic disk, or an optical disk. Thus, embodiments of the present application are not limited to any specific combination of hardware and software.
Accordingly, embodiments of the present application provide a storage medium having a computer program stored thereon, where the computer program is executed by a processor to implement the steps of the method for providing a recall of an attrition user in the above embodiments.
The embodiment of the application provides an electronic device; fig. 3 is a schematic structural diagram of a component of an electronic device according to an embodiment of the present application, and as shown in fig. 3, the electronic device 300 includes: a processor 301, at least one communication bus 302, a user interface 303, at least one external communication interface 304, a memory 305. Wherein the communication bus 302 is configured to enable connected communication between these components. The user interface 303 may comprise a display screen, and the external communication interface 304 may comprise a standard wired interface and a wireless interface, among others. The processor 301 is configured to execute the attrition user recall method program stored in the memory to implement the steps in the attrition user recall method provided in the above embodiments.
The above description of the electronic device and storage medium embodiments, similar to the description of the method embodiments above, has similar advantageous effects as the method embodiments. For technical details not disclosed in the embodiments of the computer device and the storage medium of the present application, reference is made to the description of the embodiments of the method of the present application for understanding.
It should be appreciated that reference throughout this specification to "one embodiment" or "an embodiment" means that a particular feature, structure or characteristic described in connection with the embodiment is included in at least one embodiment of the present application. Thus, the appearances of the phrases "in one embodiment" or "in an embodiment" in various places throughout this specification are not necessarily all referring to the same embodiment. Furthermore, the particular features, structures, or characteristics may be combined in any suitable manner in one or more embodiments. It should be understood that, in the various embodiments of the present application, the sequence numbers of the above-mentioned processes do not mean the execution sequence, and the execution sequence of each process should be determined by its function and inherent logic, and should not constitute any limitation to the implementation process of the embodiments of the present application. The above-mentioned serial numbers of the embodiments of the present application are merely for description and do not represent the merits of the embodiments.
It should be noted that, in this document, the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or apparatus that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or apparatus. Without further limitation, an element defined by the phrases "comprising a component of' 8230; \8230;" does not exclude the presence of another like element in a process, method, article, or apparatus that comprises the element.
In the several embodiments provided in the present application, it should be understood that the disclosed apparatus and method may be implemented in other manners. The above-described device embodiments are merely illustrative, for example, the division of the unit is only one logical function division, and there may be other division ways in actual implementation, such as: multiple units or components may be combined, or may be integrated into another system, or some features may be omitted, or not implemented. In addition, the coupling, direct coupling or communication connection between the components shown or discussed may be through some interfaces, and the indirect coupling or communication connection between the devices or units may be electrical, mechanical or other forms.
The units described as separate parts may or may not be physically separate, and parts displayed as units may or may not be physical units; can be located in one place or distributed on a plurality of network units; some or all of the units can be selected according to actual needs to achieve the purpose of the solution of the embodiment.
In addition, all functional units in the embodiments of the present application may be integrated into one processing unit, or each unit may be separately regarded as one unit, or two or more units may be integrated into one unit; the integrated unit may be implemented in the form of hardware, or in the form of hardware plus a software functional unit.
Those of ordinary skill in the art will understand that: all or part of the steps for realizing the method embodiments can be completed by hardware related to program instructions, the program can be stored in a computer readable storage medium, and the program executes the steps comprising the method embodiments when executed; and the aforementioned storage medium includes: various media that can store program codes, such as a removable memory device, a Read Only Memory (ROM), a magnetic disk, or an optical disk.
Alternatively, the integrated unit described above may be stored in a computer-readable storage medium if it is implemented in the form of a software functional module and sold or used as a separate product. Based on such understanding, the technical solutions of the embodiments of the present application, which are essentially or partly contributing to the prior art, can be embodied in the form of a software product, which is stored in a storage medium and includes several instructions for causing a controller to execute all or part of the methods described in the embodiments of the present application. And the aforementioned storage medium includes: a removable storage device, a ROM, a magnetic or optical disk, or other various media that can store program code.
The above description is only an embodiment of the present application, but the scope of the present application is not limited thereto, and any person skilled in the art can easily think of the changes or substitutions within the technical scope of the present application, and shall cover the scope of the present application. Therefore, the protection scope of the present application shall be subject to the protection scope of the claims.

Claims (10)

1. A method for recalling attrition users, comprising:
acquiring the riding time of the latest riding of a user;
determining lost users and corresponding crowd names of the lost users from the users based on the riding time;
determining coupons corresponding to the names of all people;
generating a calling task corresponding to each crowd name at least based on the coupon corresponding to each crowd name and the crowd name;
and initiating a voice call based on the call task to remind the attrition user to use the coupon.
2. The method of claim 1, wherein determining lost users and their corresponding crowd names from the users based on the ride time comprises:
determining the number of days between the ride time and the current time;
determining users with days larger than a day threshold as attrition users;
determining the name of the crowd corresponding to the lost user based on the number of days corresponding to each lost user and a first corresponding relation, wherein the first corresponding relation comprises: the corresponding relation between the days and the names of the crowds.
3. The method according to claim 1, wherein the determining the coupon corresponding to each crowd name comprises:
determining coupons corresponding to the names of the crowds based on the second corresponding relation and the names of the crowds, wherein the second corresponding relation comprises: the corresponding relation between the crowd name and the coupon.
4. The method of claim 1, wherein the call task comprises: the method comprises the following steps of calling names, calling contents and calling objects, wherein the calling tasks corresponding to the crowd names are generated at least based on coupons corresponding to the crowd names and the crowd names, and the calling tasks comprise:
generating a calling name and a calling object based on the crowd name;
generating calling content based on the coupons corresponding to the crowd names;
and generating a calling task corresponding to each crowd name at least based on the calling object, the calling content and the calling name.
5. The method of claim 4, wherein the call task further comprises: the calling task corresponding to each crowd name is generated at least based on the calling object, the calling content and the calling name, and the calling task comprises the following steps:
and generating a calling task corresponding to each crowd name based on the calling object, the calling content, the calling name and the calling time.
6. The method of claim 1, further comprising:
after a voice call is initiated, acquiring the call quantity and the connection quantity of the voice call;
and displaying the call number and the connection number.
7. The method of claim 1, further comprising:
under the condition of acquiring a riding order of a target user, determining whether the target user has a coupon;
generating bill information based on the coupon when the target user has the coupon, wherein the bill information comprises: a deduction amount using the coupon;
and outputting the bill information to the target user.
8. The method of claim 1, wherein the coupon is provided with a validity period, the method further comprising:
under the condition that the time reaches the validity period, acquiring the use condition of the coupon;
based on the usage, an effect of the voice call is evaluated.
9. An attrition user recall device comprising:
the first acquisition module is used for acquiring the riding time of the latest riding of a user;
the first determining module is used for determining lost users and the names of the crowds corresponding to the lost users from the users based on the riding time;
the second determining module is used for determining the coupons corresponding to the names of all the crowds;
the generation module is used for generating a calling task corresponding to each crowd name at least based on the coupon corresponding to each crowd name and the crowd name;
and the calling module is used for initiating a voice call based on the calling task so as to remind the attrition user to use the coupon.
10. A storage medium having stored thereon a computer program which, when executed by a computer, performs a method of recalling attrition users as claimed in any one of claims 1 to 8.
CN202211387469.6A 2022-11-07 2022-11-07 Method, device and storage medium for recalling lost user Pending CN115796890A (en)

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