CN115665324A - Color ring recommendation method, device, equipment and computer readable storage medium - Google Patents
Color ring recommendation method, device, equipment and computer readable storage medium Download PDFInfo
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Abstract
The application discloses a color ring recommendation method, a device, equipment and a computer readable storage medium, wherein the method comprises the following steps: when the call between the calling terminal and the called terminal is finished, determining whether information corresponding to the call exists or not; and if so, controlling the color ring platform to send the target service video color ring to the called terminal. According to the method and the device, when the client does not have the condition of long-time conversation, the related services are introduced to the client fully through the target service video color ring, and the conversion rate of electricity sales is improved.
Description
Technical Field
The present application relates to the field of communications technologies, and in particular, to a method, an apparatus, a device, and a computer-readable storage medium for recommending a color ring.
Background
Telemarketing, called 'telemarketing' for short, is a process of contacting customers under various conditions, understanding and mining the demands of the customers and meeting the demands of the customers through advanced telephone technology and computer technology. The electric marketing is one of important ways for expanding customers in the industries of finance, automobiles, real estate, education and training, tourism, insurance, business recruitment, medical cosmetology and the like.
At present, in the electricity marketing process, related services can only be introduced through the conversation process, and when a client does not have the condition of long-time conversation, the related services cannot be introduced to the client sufficiently, so that the conversion rate of the electricity marketing is low.
Disclosure of Invention
The present application mainly aims to provide a method, an apparatus, a device and a computer readable storage medium for recommending a color ring, and aims to solve the problem of low conversion rate of the existing commercial telephone communication.
In order to achieve the above object, the present application provides a color ring recommendation method, which is applied to a core network, and includes:
when the call between the calling terminal and the called terminal is finished, determining whether information corresponding to the call exists or not;
and if so, controlling the color ring platform to send the target service video color ring to the called terminal.
Preferably, the information corresponding to the call is the polyphonic ringtone recommendation information received from the calling terminal during the call between the calling terminal and the called terminal, and the polyphonic ringtone recommendation information exists when being matched with the preset information of the calling terminal.
Preferably, when the polyphonic ringtone recommendation information sent by the calling terminal is received and the polyphonic ringtone recommendation information is matched with the preset information of the calling terminal, the method further includes:
and controlling the polyphonic ringtone platform to determine the target service video polyphonic ringtone.
In addition, in order to achieve the above object, the present invention further provides a variety of color ring recommendation methods applied to a color ring platform, wherein the color ring recommendation method comprises the following steps:
establishing communication connection between a color ring platform and a called terminal based on control of a core network when a call between a calling terminal and the called terminal is finished and information corresponding to the call exists;
and sending the target service video color ring to the called terminal based on the communication connection.
Preferably, before the step of sending the target service video coloring ring back tone to the called terminal based on the communication connection, the method further includes:
obtaining polyphonic ringtone recommendation information corresponding to the information;
and obtaining a target service video color ring corresponding to the color ring recommendation information from a plurality of preset service video color rings.
Preferably, after the step of sending the target service video color ring to the called terminal based on the communication connection, the method further includes:
receiving interaction information corresponding to the target service video color ring;
acquiring service information based on the interaction information;
and sending the service information to the called terminal, wherein the service information at least comprises one of contact information and service handling links corresponding to the target service video color ring.
Preferably, before the step of establishing the communication connection between the color ring platform and the called terminal after the step of receiving the communication instruction sent by the core network, the method further includes:
receiving a preset service video color ring sent by the calling terminal and preset service information corresponding to the preset service video color ring;
generating preset recommendation information corresponding to the business video color ring;
and storing the preset service video color ring, the preset service information and the preset recommendation information in an associated manner, and sending the preset recommendation information to the calling terminal.
The embodiment of the present application further provides a color ring recommendation device, where the color ring recommendation device includes:
the determining module is used for determining whether information corresponding to the call exists or not when the call between the calling terminal and the called terminal is finished;
and the control module is used for controlling the color ring platform to send the target service video color ring to the called terminal if the color ring exists.
The embodiment of the application also provides a polyphonic ringtone recommendation device, which comprises a memory, a processor and a polyphonic ringtone recommendation program which is stored on the memory and can run on the processor, wherein the polyphonic ringtone recommendation program realizes the steps of the polyphonic ringtone recommendation method when being executed by the processor.
The embodiment of the present application further provides a computer-readable storage medium, where a color ring recommendation program is stored on the computer-readable storage medium, and the steps of the color ring recommendation method are implemented when the color ring recommendation program is executed by a processor.
The communication connection between the color ring platform and the called terminal is established through control based on the core network when the call between the calling terminal and the called terminal is finished and the information corresponding to the call exists; and then, the target service video color ring is sent to the called terminal based on the communication connection, so that when the client does not have the condition of long-time conversation, the related service is fully introduced to the client through the target service video color ring, and the conversion rate of electricity expense is improved.
Drawings
Fig. 1 is a schematic structural diagram of a color ring recommendation device in a hardware operating environment according to an embodiment of the present invention;
FIG. 2 is a flowchart illustrating a CRBT recommendation method according to a first embodiment of the present invention;
FIG. 3 is a flowchart illustrating a first implementation of the CRBT recommendation method of the present invention;
fig. 4 is a functional module diagram of an embodiment of a color ring recommendation device of the present invention.
The implementation, functional features and advantages of the objectives of the present application will be further explained with reference to the accompanying drawings.
Detailed Description
It should be understood that the specific embodiments described herein are merely illustrative of the invention and are not intended to limit the invention.
As shown in fig. 1, fig. 1 is a schematic structural diagram of a color ring recommendation device in a hardware operating environment according to an embodiment of the present invention.
The polyphonic ringtone recommendation equipment of the embodiment of the invention can be a core network or a polyphonic ringtone platform. As shown in fig. 1, the color ring back tone recommendation device may include: a processor 1001, such as a CPU, a network interface 1004, a user interface 1003, a memory 1005, a communication bus 1002. Wherein a communication bus 1002 is used to enable connective communication between these components. The user interface 1003 may include a Display screen (Display), an input unit such as a Keyboard (Keyboard), and the optional user interface 1003 may also include a standard wired interface, a wireless interface. The network interface 1004 may optionally include a standard wired interface, a wireless interface (e.g., WI-FI interface). The memory 1005 may be a high-speed RAM memory or a non-volatile memory such as a disk memory. The memory 1005 may alternatively be a storage device separate from the processor 1001.
Optionally, the color ring recommendation device may further include a camera, a Radio Frequency (RF) circuit, a sensor, an audio circuit, a WiFi module, and the like. Such as light sensors, motion sensors, and other sensors, will not be described in detail herein.
Those skilled in the art will appreciate that the terminal structure shown in fig. 1 does not constitute a limitation of the polyphonic ringtone recommendation device, and may include more or less components than those shown, or combine some components, or arrange different components.
As shown in fig. 1, a memory 1005, which is a kind of computer storage medium, may include therein an operating system, a network communication module, a user interface module, and a color ring recommendation program.
In the polyphonic ringtone recommendation device shown in fig. 1, the network interface 1004 is mainly used for connecting to a background server and performing data communication with the background server; the user interface 1003 is mainly used for connecting a client (user side) and performing data communication with the client; and the processor 1001 may be configured to call the color ring recommendation program stored in the memory 1005.
In this embodiment, the color ring recommendation device includes: a memory 1005, a processor 1001, and a polyphonic ringtone recommendation program stored in the memory 1005 and operable on the processor 1001, wherein when the processor 1001 calls the polyphonic ringtone recommendation program stored in the memory 1005, the method for recommending polyphonic ringtone in each of the following embodiments is performed.
As shown in fig. 1, a memory 1005, which is a kind of computer storage medium, may include therein an operating system, a network communication module, a user interface module, and a color ring recommendation program.
In the terminal shown in fig. 1, the network interface 1004 is mainly used for connecting to a backend server and performing data communication with the backend server; the user interface 1003 is mainly used for connecting a client (user side) and performing data communication with the client; and the processor 1001 may be configured to call the color ring recommendation program stored in the memory 1005.
In this embodiment, the color ring recommendation device includes: the system comprises a memory 1005, a processor 1001 and a polyphonic ringtone recommendation program which is stored in the memory 1005 and can be run on the processor 1001, wherein when the processor 1001 calls the polyphonic ringtone recommendation program stored in the memory 1005, the following steps of the polyphonic ringtone recommendation method in each embodiment are executed.
The invention also provides a polyphonic ringtone recommendation method, and referring to fig. 2, fig. 2 is a flow diagram of a first embodiment of the polyphonic ringtone recommendation method.
In this embodiment, the color ring recommendation method is applied to a core network, and includes the following steps:
step S101, when the call between a calling terminal and a called terminal is finished, determining whether information corresponding to the call exists;
in this embodiment, a calling terminal is a terminal corresponding to an enterprise user, for example, a customer service terminal of an enterprise telemarketer, a called terminal is a user terminal, when the calling terminal dials a telephone of the called terminal, a call request is sent to a core network, a color ring platform queries a video color ring of the calling terminal according to the call request received by the core network, and sends the video color ring to the called terminal, and the called terminal plays the video color ring before a call is connected, where the video color ring can be a video color ring set for the calling terminal or a service video color ring.
In this embodiment, when the communication between the calling terminal and the called terminal is finished, the core network determines whether there is information corresponding to the call, where the information may be a preset character string in preset data, that is, determines whether there is a preset character string corresponding to the call in the preset data.
The method comprises the steps that information corresponding to a call is received during the call between a calling terminal and a called terminal, and the polyphonic ringtone recommendation information sent by the calling terminal is received and exists when the polyphonic ringtone recommendation information is matched with preset information of the calling terminal.
Specifically, when a call is made between a calling terminal and a called terminal, an enterprise user of the calling terminal judges a customer requirement service corresponding to the called terminal according to voice information (call content) sent by the called terminal, the enterprise user inputs (for example, inputs through a keyboard or a virtual keyboard) polyphonic ringtone recommendation information corresponding to the customer requirement service through a call interaction interface, the calling terminal sends the polyphonic ringtone recommendation information to a core network, when the polyphonic ringtone recommendation information is received, the core network determines whether the polyphonic ringtone recommendation information is matched with preset information of the calling terminal, and if the polyphonic ringtone recommendation information is matched, the core network determines and stores the information corresponding to the call, for example, the core network adds a preset character string in preset data. For example, during a call, a client of a called terminal inquires business information about "home health insurance" to an enterprise user of a calling terminal, the enterprise user judges that the client is interested in the "home health insurance", and the polyphonic ringtone recommendation information of the "home health insurance" is the number "5" through the inquiry of the enterprise user, and then the enterprise user inputs the number "5" through a dial-up keyboard on a call interaction interface of the calling terminal, and the number "5" is transmitted to a core network as the polyphonic ringtone recommendation information, and the core network records a preset character string, such as "900", in the SIFC so as to be used after the call is ended. In other embodiments, the preset data may also be new-added data, specifically, when the core network receives the color ring recommendation information, the core network generates the preset data corresponding to the call and stores preset character strings in the preset data, or the preset character strings correspond to each call one by one, the preset data is any modifiable data in the core network, and when the core network receives the color ring recommendation information, the core network generates a unique preset character string corresponding to the call and stores the preset character string in the preset data.
Further, in an embodiment, when receiving the polyphonic ringtone recommendation information sent by the calling terminal and the polyphonic ringtone recommendation information matches with the preset information of the calling terminal, the method further includes:
and controlling the color ring platform to determine the color ring of the target service video.
In this embodiment, when receiving the polyphonic ringtone recommendation information sent by the calling terminal and matching the polyphonic ringtone recommendation information with the preset information of the calling terminal, the core network controls the polyphonic ringtone platform to determine a target service video polyphonic ringtone, specifically, the core network can forward the polyphonic ringtone recommendation information to the polyphonic ringtone platform, the polyphonic ringtone platform queries the service video polyphonic ringtone corresponding to the polyphonic ringtone recommendation information as the target service video polyphonic ringtone, specifically, the core network forwards the polyphonic ringtone recommendation information "5" to the polyphonic ringtone platform, and after the polyphonic ringtone platform obtains the number "5", queries the service video polyphonic ringtone of "safe and healthy family" corresponding to the "5" as the target service video polyphonic ringtone.
And step S102, if the target service video color ring exists, controlling the color ring platform to send the target service video color ring to the called terminal.
In this embodiment, if there is information corresponding to a call, the core network controls the color ring platform to send a target service video color ring to the called terminal, specifically, the core network may send a communication instruction to the color ring platform, the color ring platform establishes a communication connection between the color ring platform and the called terminal according to the communication instruction, and sends the target service video color ring to the called terminal based on the communication connection, that is, after detecting the information corresponding to the call in the core network, the core network generates a communication instruction and sends the communication instruction to the color ring platform, the communication instruction is that the core network notifies the color ring platform to actively establish a communication connection with the called terminal, after receiving the communication instruction, the color ring platform establishes a communication connection with the called terminal, and then the color ring platform sends the target service video color ring to the color ring called terminal, the called terminal plays the received target service video color ring, or the called terminal may store the target service video color ring, and the target service video is a preset service introduction video corresponding to the calling terminal.
For example, if the calling terminal sends the polyphonic ringtone recommendation information "5" to the core network, the core network updates a field "900" in the SIFC, then the core network forwards the polyphonic ringtone recommendation information "5" to the polyphonic ringtone platform, the polyphonic ringtone recommendation information corresponds to the polyphonic ringtone video polyphonic ringtone named as the "home health insurance" service video in the polyphonic ringtone platform, the polyphonic ringtone platform queries the target service video polyphonic ringtone with the polyphonic ringtone recommendation information "5" in the database and extracts the target service video polyphonic ringtone to the sending port, after the call is finished, when the core network detects that the field "900" exists in the SIFC corresponding to the call, a communication instruction is sent, the polyphonic ringtone platform establishes communication connection with the called terminal, the polyphonic ringtone platform sends the queried target service video named "home health insurance" to the called terminal, and the called terminal plays the service video polyphonic ringtone with the "home health insurance".
Further, in an embodiment, after step S102, the method for recommending a color ring further includes:
and b, if a deleting instruction sent by the polyphonic ringtone platform is received, deleting the information corresponding to the call by the core network.
In this embodiment, when establishing a communication connection with a called terminal, the color ring platform sends a deletion instruction to the core network, and after receiving the deletion instruction, the core network deletes information corresponding to the call, that is, deletes a preset character string in the preset data, for example, the core network deletes the SIFC field "900" corresponding to the "home health insurance" updated last time, so that the situation that the color ring platform repeatedly sends the same video color ring after the next call is completed is avoided, and the user experience is improved.
When the embodiment is applied to the e-selling scenario, if the user of the called terminal is inconvenient to call for a long time currently, the e-selling person (the user of the calling terminal) can send the target service video ring back tone of the current call to the called terminal through the ring back tone platform, so as to fully introduce the related service to the client (the user of the called terminal) through the target service video ring back tone.
In the color ring recommendation method provided by the embodiment, when a call between a calling terminal and a called terminal is finished, whether information corresponding to the call exists is determined; if the target service video color ring exists, the color ring platform is controlled to send the target service video color ring to the called terminal, so that when the client does not have the condition of long-time conversation, the related service is introduced to the client fully through the target service video color ring, and the conversion rate of electricity expense is improved.
The invention also provides a polyphonic ringtone recommendation method, and referring to fig. 3, fig. 3 is a flow diagram of a second embodiment of the polyphonic ringtone recommendation method.
In this embodiment, the method for recommending a color ring back tone is applied to a color ring back tone platform, and includes the following steps:
step S201, based on the control of the core network when the call between the calling terminal and the called terminal is finished and the information corresponding to the call exists, establishing the communication connection between the color ring platform and the called terminal;
and step S202, sending the target service video color ring to the called terminal based on the communication connection.
In this embodiment, the calling terminal is a terminal corresponding to an enterprise user, for example, a customer service terminal of an enterprise telemarketer, and the called terminal is a user terminal. The polyphonic ringtone platform establishes communication connection between the polyphonic ringtone platform and the called terminal based on control of a core network when the call between the calling terminal and the called terminal is finished and information corresponding to the call exists, namely when the communication between the calling terminal and the called terminal is finished, the core network determines whether the information corresponding to the call exists, wherein the information can be a preset character string in preset data, namely determines whether the preset character string corresponding to the call exists in the preset data.
The method comprises the steps that information corresponding to a call is received during the call between a calling terminal and a called terminal, and the polyphonic ringtone recommendation information sent by the calling terminal is received and exists when the polyphonic ringtone recommendation information is matched with preset information of the calling terminal. Specifically, when a call is made between a calling terminal and a called terminal, an enterprise user of the calling terminal judges a customer requirement service corresponding to the called terminal according to voice information (call content) sent by the called terminal, the enterprise user inputs (for example, inputs through a keyboard or a virtual keyboard) polyphonic ringtone recommendation information corresponding to the customer requirement service through a call interaction interface, the calling terminal sends the polyphonic ringtone recommendation information to a core network, when the polyphonic ringtone recommendation information is received, the core network determines whether the polyphonic ringtone recommendation information is matched with preset information of the calling terminal, and if the polyphonic ringtone recommendation information is matched, the core network determines and stores the information corresponding to the call, for example, the core network adds a preset character string in preset data. For example, during a call, a client of a called terminal inquires business information about "home health insurance" to an enterprise user of a calling terminal, the enterprise user judges that the client is interested in the "home health insurance", and the polyphonic ringtone recommendation information of the "home health insurance" is the number "5" through the inquiry of the enterprise user, and then the enterprise user inputs the number "5" through a dial-up keyboard on a call interaction interface of the calling terminal, and the number "5" is transmitted to a core network as the polyphonic ringtone recommendation information, and the core network records a preset character string, such as "900", in the SIFC so as to be used after the call is ended. In other embodiments, the preset data may also be new-added data, specifically, when the core network receives the color ring recommendation information, the core network generates the preset data corresponding to the call and stores preset character strings in the preset data, or the preset character strings correspond to each call one by one, the preset data is any modifiable data in the core network, and when the core network receives the color ring recommendation information, the core network generates a unique preset character string corresponding to the call and stores the preset character string in the preset data.
If the information corresponding to the call exists, the core network controls the color ring platform to establish communication connection between the color ring platform and the called terminal, specifically, the core network can send a communication instruction to the color ring platform, the color ring platform establishes communication connection between the color ring platform and the called terminal according to the communication instruction, that is, after the information corresponding to the call is detected in the core network, the core network generates a communication instruction and sends the communication instruction to the color ring platform, the communication instruction is that the core network informs the color ring platform to actively establish communication connection with the called terminal, and after the color ring platform receives the communication instruction, the color ring platform establishes communication connection with the called terminal.
Then, the color ring back tone platform sends the target service video color ring back tone to the called terminal based on the communication connection, and then sends the target service video color ring back tone to the called terminal, and the called terminal plays the received target service video color ring back tone, or the called terminal can store the target service video color ring back tone, and the target service video color ring back tone is a preset service introduction video corresponding to the calling terminal.
For example, if a calling terminal sends polyphonic ringtone recommendation information "5" to a core network, the core network updates a field "900" in SIFC, then the core network forwards the polyphonic ringtone recommendation information "5" to a polyphonic ringtone platform, the polyphonic ringtone platform just corresponds to a business video polyphonic ringtone named as "home health insurance" in the polyphonic ringtone platform, queries a target business video polyphonic ringtone with the polyphonic ringtone recommendation information "5" in a database and extracts the target business video polyphonic ringtone to a sending port, after the call is finished, when the core network detects that the field "900" exists in the SIFC corresponding to the call, a communication instruction is sent, the polyphonic ringtone platform establishes communication connection with a called terminal, the polyphonic ringtone platform sends the queried target business video named as "home health insurance" to the called terminal, and the called terminal plays the business video polyphonic ringtone with the "home health insurance".
When the embodiment is applied to the e-selling scene, if the user of the called terminal is inconvenient to make a call for a long time currently, the e-selling person (the user of the calling terminal) can send the target service video ring back tone of the current call to the called terminal through the ring back tone platform, so that the related services are fully introduced to the client (the user of the called terminal) through the target service video ring back tone.
In the polyphonic ringtone recommendation method provided by the embodiment, communication connection between a polyphonic ringtone platform and a called terminal is established through control based on a core network when a call between a calling terminal and the called terminal is finished and information corresponding to the call exists; and then, the target service video color ring is sent to the called terminal based on the communication connection, so that when the client does not have the condition of long-time conversation, the related service is introduced to the client fully through the target service video color ring, and the conversion rate of the electricity expense is improved.
Based on the second embodiment, a third embodiment of the color ring back tone recommendation method of the present invention is provided, in this embodiment, after step S202, the color ring back tone recommendation method further includes:
step S301, obtaining polyphonic ringtone recommendation information corresponding to the information;
step S302, a target service video color ring corresponding to the color ring recommendation information is obtained from a plurality of preset service video color rings.
In this embodiment, the polyphonic ringtone platform may store a plurality of preset service video polyphonic ringtones corresponding to the calling terminal, where each service video polyphonic ringtone corresponds to one preset polyphonic ringtone recommendation information one to one, for example, "family health insurance" corresponds to preset polyphonic ringtone recommendation information "5", and "severe danger" corresponds to preset polyphonic ringtone recommendation information "4".
In this embodiment, the color ring back tone platform first obtains the color ring back tone recommendation information corresponding to the information, and specifically, when the color ring back tone recommendation information sent by the calling terminal is received and the color ring back tone recommendation information matches with the preset information of the calling terminal, the core network may forward the color ring back tone recommendation information to the color ring back tone platform, or when the color ring back tone platform is controlled to send a target service video color ring back tone to the called terminal, forward the color ring back tone recommendation information to the color ring back tone platform.
Then, the color ring back tone platform obtains a target service video color ring back tone corresponding to the color ring back tone recommendation information from a plurality of preset service video color ring back tones, namely, the color ring back tone platform firstly queries the preset color ring back tone recommendation information corresponding to the color ring back tone recommendation information and takes the preset service video color ring back tone corresponding to the queried preset color ring back tone recommendation information as the target service video color ring back tone. It should be noted that the color ring platform may directly obtain the color ring of the target service video when receiving the color ring recommendation information, or obtain the color ring of the target service video when establishing a communication connection between the color ring platform and the called terminal.
In the color ring back tone recommendation method provided by the embodiment, the color ring back tone recommendation information corresponding to the information is acquired; and then, a target service video color ring corresponding to the color ring recommendation information is obtained from the preset service video color rings, so that the color ring platform can accurately obtain the target service video color ring, and accurately introduce the services related to the call content to the client through the target service video color ring, thereby further improving the conversion rate of electricity sales.
Based on the third embodiment, a fourth embodiment of the polyphonic ringtone recommendation method of the present invention is provided, in this embodiment, after step S202, the polyphonic ringtone recommendation method further includes:
step S401, receiving interaction information corresponding to the target service video color ring;
step S402, acquiring service information based on the interaction information;
step S403, sending the service information to the called terminal, where the service information at least includes one of contact information and service handling link corresponding to the target service video color ring.
The interactive information is communication information which is fed back to the color ring platform by an interactive mode of a target service video color ring prompt after a called terminal watches the target service video color ring, and the interactive information can be sent to the color ring platform through a core network, for example, when a called party (a user of the called terminal) sees the target service video color ring 'family health insurance', the interested party is prompted to press '1', the called party presses '1' on the called terminal according to the prompt, and the '1' represents the interactive information and then forwards the interactive information to the color ring platform through the core network to receive the interactive information '1'. The service information is information containing service related content stored in the color ring platform by the called terminal, wherein the service information at least comprises one of contact information corresponding to the target service video color ring and service handling links.
In this embodiment, when the called terminal plays the target service video color ring, a user of the called terminal may input the interaction information through the current playing interface, the called terminal sends the interaction information to the core network, and when receiving the interaction information sent by the called terminal based on the target service video color ring, the core network forwards the interaction information to the color ring platform.
The polyphonic ringtone platform receives interaction information corresponding to the target service video polyphonic ringtone and acquires service information based on the interaction information, namely the polyphonic ringtone platform inquires corresponding service information through the target service video polyphonic ringtone corresponding to the interaction information, wherein the service information at least comprises one of contact information and service handling links corresponding to the target service video, for example, the service information comprises contact information and service handling links of service managers corresponding to the target service video polyphonic ringtone, and the contact information can comprise one or more of a micro signal, a dither number and a personal contact telephone number. Then, the color ring platform sends the service information to the called terminal, and specifically, the service information can be sent to the called terminal in a short message or multimedia message mode.
It should be noted that, when the called terminal receives the service information, it may jump to the service handling interface by clicking the service handling link in the service information, so that the user (calling party) of the called terminal can handle the relevant service conveniently. Or the called party can quickly add the contact information to the address book through the called terminal.
In the polyphonic ringtone recommendation method provided by this embodiment, interaction information corresponding to the target service video polyphonic ringtone is received; then, acquiring service information based on the interaction information; and then the service information is sent to the called terminal, wherein the service information at least comprises one of contact information and service handling link corresponding to the target service video color ring, so that a user of the calling terminal can conveniently handle related services or perform secondary consultation according to the service information, and the conversion rate of electricity sales is further improved.
Based on the third embodiment, a fifth embodiment of the color ring back tone recommendation method of the present invention is provided, where in this embodiment, before step S301, the method further includes:
step S501, receiving a preset service video color ring sent by the calling terminal and preset service information corresponding to the preset service video color ring;
step S502, generating preset recommendation information corresponding to the business video color ring;
step S503, the preset service video color ring, the preset service information and the preset recommendation information are stored in an associated mode, and the preset recommendation information is sent to the calling terminal.
In this embodiment, a service video color ring of a calling terminal may be prestored by a color ring platform, specifically, the calling terminal sends a preset service video color ring and preset service information corresponding to the preset service video color ring to the color ring platform, and the color ring platform receives the preset service video color ring and the preset service information and generates preset recommendation information corresponding to the preset service video color ring, that is, generates a number corresponding to the service video color ring.
Then, the polyphonic ringtone platform stores the preset service video polyphonic ringtone, the preset service information and the preset recommendation information in an associated manner, so that subsequent inquiry and calling are facilitated, and the preset recommendation information is sent to the calling terminal, so that a user (a called party) of the host terminal can accurately input the polyphonic ringtone recommendation information.
In the color ring back tone recommendation method provided by the embodiment, a preset service video color ring back tone sent by the calling terminal and preset service information corresponding to the preset service video color ring back tone are received; then generating preset recommendation information corresponding to the business video color ring; and then, the preset service video color ring, the preset service information and the preset recommendation information are stored in an associated manner, and the preset recommendation information is sent to the calling terminal, so that the corresponding service video color ring can be conveniently and accurately inquired according to the preset recommendation information, and the conversion rate of the electricity sales is further improved.
The present invention further provides a color ring recommendation apparatus, and referring to fig. 4, the color ring recommendation apparatus includes:
a determining module 10, configured to determine whether information corresponding to a call exists when the call between a calling terminal and a called terminal is ended;
and the control module 20 is configured to control the color ring back tone platform to send the target service video color ring back tone to the called terminal if the target service video color ring back tone exists.
Further, the information corresponding to the call is the polyphonic ringtone recommendation information received from the calling terminal during the call between the calling terminal and the called terminal, and the polyphonic ringtone recommendation information exists when being matched with the preset information of the calling terminal.
Further, the color ring recommendation device is further configured to: and controlling the color ring platform to determine the color ring of the target service video.
The invention also provides a color ring recommendation device, which comprises:
the establishing module is used for establishing communication connection between the color ring platform and the called terminal based on the control of the core network when the call between the calling terminal and the called terminal is finished and the information corresponding to the call exists;
and the sending module is used for sending the target service video color ring to the called terminal based on the communication connection.
Further, the color ring recommendation device is further configured to:
obtaining polyphonic ringtone recommendation information corresponding to the information;
and obtaining a target service video color ring corresponding to the color ring recommendation information from a plurality of preset service video color rings.
Further, the color ring recommendation device is further configured to:
receiving interaction information corresponding to the target service video color ring;
acquiring service information based on the interaction information;
and sending the service information to the called terminal, wherein the service information at least comprises one of contact information and service handling links corresponding to the target service video color ring.
Further, the color ring recommendation device is further configured to:
receiving a preset service video color ring sent by the calling terminal and preset service information corresponding to the preset service video color ring;
generating preset recommendation information corresponding to the business video color ring;
the preset service video color ring, the preset service information and the preset recommendation information are stored in an associated mode, and the preset recommendation information is sent to the calling terminal
The method executed by each program unit can refer to each embodiment of the polyphonic ringtone recommendation method of the present invention, and is not described herein again.
The invention also provides a computer readable storage medium.
The computer readable storage medium of the present invention stores a color ring recommendation program, and the color ring recommendation program implements the steps of the color ring recommendation method when executed by a processor.
The method implemented when the polyphonic ringtone recommendation program running on the processor is executed can refer to each embodiment of the polyphonic ringtone recommendation method of the present invention, and is not described herein again.
In addition, the embodiment of the present invention further provides a computer program product, where the computer program product includes a color ring recommendation program, and the color ring recommendation program, when executed by a processor, implements the steps of the color ring recommendation method described above.
It should be noted that, in this document, the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or system that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or system. Without further limitation, an element defined by the phrases "comprising one of 8230; \8230;" 8230; "does not exclude the presence of additional like elements in a process, method, article, or system that comprises the element.
The above-mentioned serial numbers of the embodiments of the present invention are merely for description and do not represent the merits of the embodiments.
Through the above description of the embodiments, those skilled in the art will clearly understand that the method of the above embodiments can be implemented by software plus a necessary general hardware platform, and certainly can also be implemented by hardware, but in many cases, the former is a better implementation manner. Based on such understanding, the technical solution of the present invention or the portions contributing to the prior art may be embodied in the form of a software product, which is stored in a storage medium (such as ROM/RAM, magnetic disk, optical disk) as described above and includes several instructions for enabling a terminal device (which may be a mobile phone, a computer, a server, an air conditioner, or a network device) to execute the method according to the embodiments of the present invention.
The above description is only a preferred embodiment of the present invention, and not intended to limit the scope of the present invention, and all modifications of equivalent structures and equivalent processes, which are made by using the contents of the present specification and the accompanying drawings, or directly or indirectly applied to other related technical fields, are included in the scope of the present invention.
Claims (10)
1. A color ring recommendation method is characterized in that the color ring recommendation method is applied to a core network, and comprises the following steps:
when the call between the calling terminal and the called terminal is finished, determining whether information corresponding to the call exists or not;
and if so, controlling the color ring platform to send the target service video color ring to the called terminal.
2. The CRBT recommendation method according to claim 1, wherein the information corresponding to the call is the CRBT recommendation information received from the calling terminal during the call between the calling terminal and the called terminal, and the CRBT recommendation information exists when being matched with the preset information of the calling terminal.
3. The method for recommending color ring back tone according to claim 2, wherein when receiving color ring back tone recommendation information sent by the calling terminal and the color ring back tone recommendation information matches with the preset information of the calling terminal, the method further comprises:
and controlling the color ring platform to determine the color ring of the target service video.
4. A color ring recommendation method is characterized in that the method is applied to a color ring platform, and the color ring recommendation method comprises the following steps:
establishing communication connection between a color ring platform and a called terminal based on control of a core network when a call between a calling terminal and the called terminal is finished and information corresponding to the call exists;
and sending the target service video color ring to the called terminal based on the communication connection.
5. The method for recommending color ring back tones according to claim 4, wherein before the step of sending the target service video color ring back tones to the called terminal based on the communication connection, the method further comprises:
obtaining polyphonic ringtone recommendation information corresponding to the information;
and obtaining a target service video color ring corresponding to the color ring recommendation information from a plurality of preset service video color rings.
6. The CRBT recommendation method of claim 4, wherein after the step of sending the target service video CRBT to the called terminal based on the communication connection, the method further comprises:
receiving interaction information corresponding to the target service video color ring;
acquiring service information based on the interaction information;
and sending the service information to the called terminal, wherein the service information at least comprises one of contact information and service handling links corresponding to the target service video color ring.
7. The method for recommending a color ring back tone according to any of claims 4 to 6, wherein before the step of establishing the communication connection between the color ring back tone platform and the called terminal after the step of receiving the communication command sent by the core network, the method further comprises:
receiving a preset service video color ring sent by the calling terminal and preset service information corresponding to the preset service video color ring;
generating preset recommendation information corresponding to the business video color ring;
and storing the preset service video color ring, the preset service information and the preset recommendation information in an associated manner, and sending the preset recommendation information to the calling terminal.
8. A color ring recommendation device is characterized in that the color ring recommendation device comprises:
the device comprises a determining module, a judging module and a judging module, wherein the determining module is used for determining whether information corresponding to a call exists or not when the call between a calling terminal and a called terminal is finished;
and the control module is used for controlling the color ring platform to send the target service video color ring to the called terminal if the color ring exists.
9. A CRBT recommendation device, characterized in that the CRBT recommendation device comprises a memory, a processor and a CRBT recommendation program stored on the memory and capable of running on the processor, wherein the CRBT recommendation program, when executed by the processor, realizes the steps of the CRBT recommendation method as claimed in any one of claims 1-3 or 4-7.
10. A computer-readable storage medium, wherein a color ring recommendation program is stored on the computer-readable storage medium, and when executed by a processor, the color ring recommendation program implements the steps of the color ring recommendation method according to any one of claims 1-4 or 5-7.
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| CN111491062A (en) * | 2019-01-29 | 2020-08-04 | 华为技术有限公司 | Video color ring interaction method and device |
| CN112583982A (en) * | 2019-09-27 | 2021-03-30 | 华为技术有限公司 | Method and apparatus for call processing |
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| CN101765075A (en) * | 2008-12-23 | 2010-06-30 | 华为技术有限公司 | Method, device and system for realizing advertising service |
| CN111491062A (en) * | 2019-01-29 | 2020-08-04 | 华为技术有限公司 | Video color ring interaction method and device |
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