CN115486757A

CN115486757A - Fault processing method, cleaning equipment, cleaning and pollution discharge system and storage medium

Info

Publication number: CN115486757A
Application number: CN202211105246.6A
Authority: CN
Inventors: 夏抑非; 何吾佳
Original assignee: Tineco Intelligent Technology Co Ltd
Current assignee: Tineco Intelligent Technology Co Ltd
Priority date: 2022-09-09
Filing date: 2022-09-09
Publication date: 2022-12-20
Anticipated expiration: 2042-09-09
Also published as: CN115486757B

Abstract

The embodiment of the application provides a fault processing method, cleaning equipment, a clean sewage system and a storage medium, and relates to the field of electrical equipment. The method is applied to cleaning equipment in communication connection with a base station, and comprises the following steps: acquiring a plurality of faults of the cleaning equipment and/or the base station according to the working state of the cleaning equipment; determining the output sequence of abnormal prompt information corresponding to a plurality of faults according to the priorities of different fault sources, the priorities of different faults under the same fault source and the occurrence time of the plurality of faults; wherein the fault source comprises a cleaning device and a base station; and outputting abnormal prompt information corresponding to the plurality of faults according to the output sequence. According to the method and the device, based on different working states of the cleaning equipment, when a plurality of faults occur to the base station and/or the floor washing machine at the same time, the abnormal prompt information corresponding to the faults is output in order, so that a user can know which fault is processed preferentially clearly, and the user experience is better.

Description

Fault processing method, cleaning equipment, cleaning and pollution discharge system and storage medium

Technical Field

The application relates to the field of electrical equipment, in particular to a fault processing method, cleaning equipment, a cleaning and pollution discharging system and a storage medium.

Background

With the continuous development of science and technology, more and more cleaning devices are applied to places such as families, hotels, offices, large conference rooms and the like to liberate the hands of people. Wherein, the hand-held floor cleaning machine is a cleaning device which is popular with users.

In the related art, a hand-held floor washing machine generally includes: the device comprises a base station, a floor cleaning machine and a sewage discharge barrel, wherein the sewage discharge barrel is arranged on the floor cleaning machine, and the floor cleaning machine is detachably arranged on the base station. In practical application, when the user need clean the target site, take off the scrubber from the basic station, utilize the scrubber to treat clean place and clean, the sewage that produces at this in-process can be by direct suction blowdown bucket in, after cleaning, puts back this basic station with scrubber and blowdown bucket, charges the scrubber through the basic station, treats after charging, and this hand-held type scrubber begins to carry out the automatically cleaning and handles. The self-cleaning treatment refers to: utilize the trigger piece on the basic station to trigger the on-off mechanism on the blowdown bucket, open the drain on the blowdown bucket, discharge the sewage in the blowdown bucket to wash the blowdown bucket after discharging.

The related art has at least one of the following problems:

at hand-held type scrubber at the in-process that carries out the automatically cleaning and handle or scrubber at the in-process that charges on the basic station, if basic station and/or scrubber take place a plurality of troubles simultaneously, a plurality of troubles can be reported by scrubber simultaneously to show on scrubber's screen, very chaotic, the user is unclear which trouble of this priority handling, and user experience is relatively poor.

Disclosure of Invention

The application provides a fault handling method, cleaning equipment, a clean blowdown system and a storage medium in multiple aspects, and is used for orderly outputting abnormal prompt information corresponding to faults when multiple faults occur to a base station and/or a scrubber simultaneously based on different working states of the cleaning equipment, so that a user can clearly know which fault should be handled preferentially, and user experience is good.

The embodiment of the application provides a fault processing method, which is applied to a cleaning device in communication connection with a base station, and comprises the following steps: acquiring a plurality of faults of the cleaning equipment and/or the base station according to the working state of the cleaning equipment; determining the output sequence of the abnormal prompt messages corresponding to the faults according to the priorities of different fault sources, the priorities of different faults under the same fault source and the occurrence time of the faults; wherein the source of the fault comprises the cleaning apparatus and the base station; and outputting abnormal prompt information corresponding to the plurality of faults according to the output sequence.

In an alternative embodiment, the priority of different faults in the base station is set according to the severity of the fault and/or the difficulty of resolution.

In an optional embodiment, the acquiring a plurality of faults occurring in the cleaning device and/or the base station according to the working state of the cleaning device includes: if the cleaning equipment is in a charging state, acquiring a plurality of faults of the base station; and if the cleaning equipment is in a self-cleaning state, acquiring a plurality of faults of the cleaning equipment and/or the base station.

In an optional embodiment, the cleaning device is in a charging state, and the plurality of faults occurring at the base station include at least one of the following faults with a high priority: the first base station returns to the factory due to the non-charging fault, the base station pollution discharge groove is blocked, the base station is in water shortage, and the second base station returns to the factory due to the charging fault.

In an optional embodiment, the determining, according to the priorities of different fault sources, the priorities of different faults in the same fault source, and the occurrence times of the multiple faults, an output order of the abnormal prompt information corresponding to the multiple faults includes: if the plurality of faults comprise the first base station factory return fault, preferentially outputting abnormal prompt information corresponding to the first base station factory return fault; if the plurality of faults comprise a blockage fault of the base station sewage draining tank, a water shortage fault of the base station and a factory returning fault of the second base station, preferentially outputting abnormal prompt information corresponding to the blockage fault of the base station sewage draining tank; if the plurality of faults comprise the base station water shortage fault and the second base station plant returning fault, and the occurrence time of the base station water shortage fault is later than the second base station plant returning fault, the output of abnormal prompt information corresponding to the second base station plant returning fault is not interrupted; and if the plurality of faults comprise the base station water shortage fault and the second base station plant returning fault, and the occurrence time of the base station water shortage fault is the same as the occurrence time of the second base station plant returning fault, preferentially outputting abnormal prompt information corresponding to the base station water shortage fault.

In an alternative embodiment, the cleaning apparatus is in a self-cleaning state, and the fault of the base station includes at least one of the following: and a first base station returns to the factory due to a non-charging fault, a base station pollution discharge groove is blocked, and a base station is in a water shortage fault.

In an optional embodiment, the determining, according to the priorities of different fault sources, the priorities of different faults in the same fault source, and the occurrence times of the multiple faults, an output order of the abnormal prompt information corresponding to the multiple faults includes: if the occurrence time of the plurality of faults is the same, sequentially outputting abnormal prompt information corresponding to the faults occurring in the base station according to the priority sequence of different faults in the base station; and if the fault of the base station is solved, sequentially outputting abnormal prompt information corresponding to the fault of the cleaning equipment according to the occurrence sequence of different faults in the cleaning equipment.

In an optional embodiment, the determining, according to the priorities of different fault sources, the priorities of different faults in the same fault source, and the occurrence times of the multiple faults, an output order of the abnormal prompt information corresponding to the multiple faults includes: determining that the faults of the base station include a target fault, wherein the target fault is a blockage fault of a pollution discharge groove of the base station or a water shortage fault of the base station; and if the target fault occurs later than the fault of the cleaning equipment, not interrupting the output of the abnormal prompt information corresponding to the fault of the cleaning equipment.

Embodiments of the present application also provide a computer-readable storage medium storing a computer program that, when executed by one or more processors, causes the one or more processors to at least: acquiring a plurality of faults of the cleaning equipment and/or the base station according to the working state of the cleaning equipment, wherein the cleaning equipment is in communication connection with the base station; determining the output sequence of the abnormal prompt messages corresponding to the faults according to the priorities of different fault sources, the priorities of different faults under the same fault source and the occurrence time of the faults; wherein the source of the fault comprises the cleaning device and the base station; and outputting abnormal prompt information corresponding to the plurality of faults according to the output sequence.

The embodiment of the application also provides a cleaning device, wherein the cleaning device is in communication connection with the base station; the cleaning apparatus includes: one or more processors, and one or more memories storing computer programs; the one or more processors to execute the computer program to: acquiring a plurality of faults of the cleaning equipment and/or the base station according to the working state of the cleaning equipment; determining the output sequence of the abnormal prompt messages corresponding to the faults according to the priorities of different fault sources, the priorities of different faults under the same fault source and the occurrence time of the faults; wherein the source of the fault comprises the cleaning device and the base station; and outputting abnormal prompt information corresponding to the plurality of faults according to the output sequence.

An embodiment of the present application further provides a clean sewage system, including: the cleaning device is used for acquiring a plurality of faults of the cleaning device and/or the base station according to the working state of the cleaning device; determining the output sequence of the abnormal prompt messages corresponding to the faults according to the priorities of different fault sources, the priorities of different faults under the same fault source and the occurrence time of the faults; wherein the source of the fault comprises the cleaning device and the base station; and outputting abnormal prompt information corresponding to the plurality of faults according to the output sequence.

In the embodiment of the application, a plurality of faults occurring in the cleaning equipment and/or the base station are obtained according to the working state of the cleaning equipment, so that the corresponding fault processing method can be conveniently determined for different working states of the cleaning equipment. The output sequence of the abnormal prompt information corresponding to the faults is determined according to the priorities of different fault sources, the priorities of different faults under the same fault source and the occurrence time of the faults, and the abnormal prompt information corresponding to the faults is output according to the output sequence.

Drawings

The accompanying drawings, which are included to provide a further understanding of the application and are incorporated in and constitute a part of this application, illustrate embodiment(s) of the application and together with the description serve to explain the application and not to limit the application. In the drawings:

FIG. 1 is a schematic structural view of a hand-held floor washing machine according to an embodiment of the present disclosure;

fig. 2 is a flowchart of a fault handling method according to an embodiment of the present application;

fig. 3 is a flowchart illustrating a process of determining an output sequence of abnormal prompt messages corresponding to a plurality of faults in a charging state according to an embodiment of the present disclosure;

fig. 4 is a flowchart illustrating an output sequence of abnormal prompt messages corresponding to a plurality of faults in a self-cleaning state according to an embodiment of the present disclosure;

fig. 5 is a flowchart illustrating a further example of determining an output sequence of abnormal prompt messages corresponding to multiple faults in a self-cleaning state according to the embodiment of the present disclosure.

Detailed Description

In order to make the objects, technical solutions and advantages of the present application more apparent, the technical solutions of the present application will be described in detail and completely with reference to the following specific embodiments of the present application and the accompanying drawings. It should be apparent that the described embodiments are only some of the embodiments of the present application, and not all of the embodiments. All other embodiments obtained by a person of ordinary skill in the art based on the embodiments in the present application without making any creative effort belong to the protection scope of the present application.

With the continuous development of science and technology, more and more cleaning devices are applied to places such as families, hotels, offices, large conference rooms and the like to liberate the hands of people. Wherein, the hand-held floor cleaning machine is a cleaning device which is popular with users. In an embodiment of the present application, as shown in FIG. 1, a hand-held scrubber comprises: a cleaning device 11, and a base station 12 communicatively connected to the cleaning device 11, the cleaning device 11 being detachably connected to the base station 12. Wherein, be provided with slop pail 13 on cleaning equipment 11, be provided with the drain on this slop pail 13, be provided with telescopic trigger (not shown in the figure) on basic station 12, trigger is used for opening the drain under being in the first state, closes the drain under being in the second state, after the drain was closed to trigger, trigger gets back to the shrink state, under the shrink state, trigger does not contact with slop pail 13, so, when cleaning equipment 11 puts on basic station 12 again, cleaning equipment 11's slop pail 13 can not take place to interfere with trigger. Wherein the cleaning device 11 comprises: a floor washing machine, a floor sweeping robot, a carpet washing machine, a cloth washing machine, etc., the present application will be described below by taking the cleaning device 11 as a floor washing machine as an example.

In practical applications, the cleaning device 11 and the base station 12 may be in communication connection in a wireless (e.g., bluetooth) manner, so that the cleaning device 11 sends a control instruction to the base station 12 or the base station 12 to the cleaning device 11, when a user needs to clean a target site, the cleaning device 11 is taken down from the base station 12, the target site is cleaned by the cleaning device 11, sewage generated in the process is directly sucked into the sewage tank 13, after the cleaning operation is finished, the cleaning device 11 and the sewage tank 13 are placed back to the base station 12, the cleaning device 11 is charged through the base station 12, and after the charging is finished, the handheld floor washing machine can start to perform self-cleaning. The self-cleaning process comprises: the trigger on the base station 12 is used to trigger the switch mechanism on the slop pail 13 to open the drain outlet on the slop pail 13, discharge the slop water in the slop pail 13, and clean the slop pail 13 after the discharge is finished.

However, in the process of self-cleaning of the handheld floor washing machine or in the process of charging the floor washing machine on the base station, if a plurality of faults occur at the base station and/or the floor washing machine at the same time, the plurality of faults can be broadcast by the floor washing machine at the same time and displayed on the screen of the floor washing machine, so that the user is very confused, and the user does not know which fault should be treated preferentially, so that the user experience is poor.

In view of this, the present application provides a fault handling method, which is applied to a cleaning device communicatively connected to a base station, as shown in fig. 2, and includes:

step 201, acquiring a plurality of faults of the cleaning device and/or the base station according to the working state of the cleaning device.

Step 202, determining an output sequence of abnormal prompt information corresponding to a plurality of faults according to the priorities of different fault sources, the priorities of different faults under the same fault source and occurrence time of the plurality of faults; wherein the sources of the fault include a cleaning device and a base station.

And step 203, outputting abnormal prompt information corresponding to the plurality of faults according to the output sequence.

In practical applications, when the cleaning device is placed on a base station, two operating states occur: the cleaning device is charged on the base station, and the cleaning device carries out self-cleaning by itself, or the cleaning device and the base station are linked to carry out self-cleaning. In order to perform corresponding processing for different working states when a subsequent fault occurs, the present application first obtains a plurality of faults occurring on the cleaning device and/or the base station according to the working state of the cleaning device, specifically:

if the cleaning equipment is in a charging state, acquiring a plurality of faults occurring in the base station; if the cleaning device is in a self-cleaning state, a plurality of faults occurring in the cleaning device and/or the base station are captured. It should be appreciated that since only the base station is operating while the cleaning apparatus is in the charging state, multiple failures of the base station may be captured. When the cleaning device is in the self-cleaning state, the cleaning device can work by itself or work in linkage with the base station, so that multiple faults occurring on the cleaning device and/or the base station can be acquired, that is, multiple faults occurring on the cleaning device or multiple faults occurring on the base station or multiple faults occurring on the cleaning device and the base station simultaneously can be acquired, and the sources of the multiple faults are determined, wherein the fault sources comprise the cleaning device and the base station.

After determining the sources of the multiple faults, the output sequence of the abnormal prompt messages corresponding to the multiple faults can be determined according to the priorities of different fault sources, the priorities of different faults in the same fault source and the occurrence time of the multiple faults, and the abnormal prompt messages corresponding to the multiple faults are output according to the output sequence. Assuming that the sources of the plurality of faults include both the cleaning device and the base station, the output order of the abnormal prompting messages corresponding to the plurality of faults needs to be determined according to the priorities of the cleaning device and the base station (i.e. the priorities of different fault sources), the priorities of different faults occurring in the base station (i.e. the priorities of different faults occurring in the same fault source) and the occurrence time of the plurality of faults, so as to ensure that the user can know the fault which should be solved first. The priority of the base station is higher than that of the cleaning equipment, the priority of different faults in the base station is set according to the severity and/or the solving difficulty of the faults, for example, the fault of the base station returning to the factory is more serious than the water shortage of the base station, and the solving difficulty is higher, so that the priority of the fault of the base station returning to the factory is higher than the water shortage of the base station. For determining the output order of the abnormal indication information corresponding to a plurality of faults, reference may be made to the following specific embodiments, which will not be described in detail herein.

The display form of the abnormal prompt message can be one or a combination of the following forms: character information, sound information, animation information, image information, and the like.

In an alternative embodiment, it is assumed that the exception prompting message includes: the sound information and the animation information, and the current abnormal prompt information content needing to be output is as follows: the base station lacks water, then at this moment, then can circulate the animation that plays and the base station lacks water corresponding on the screen of base station and/or cleaning device, carry out voice broadcast simultaneously, if "the base station lacks water, please replenish in time". The number of times of playing the animation in a loop can be determined according to actual conditions, such as 5 times, 6 times and the like, and is not limited herein, and similarly, the number of times of voice broadcasting can be synchronous with the animation, and can also be played only once, and specifically can be determined according to actual conditions, and is not limited herein.

In another alternative embodiment, it is assumed that the exception prompting message includes: the text information and the image information, and the content of the abnormal prompt information which needs to be output at present is as follows: if the base station is lack of water, at this time, an image corresponding to the lack of water in the base station can be displayed on a screen of the base station and/or the cleaning equipment, and meanwhile, characters corresponding to the lack of water in the base station can be displayed on the image or beside the image, such as 'the base station is lack of water and please supplement in time'.

According to the fault processing method provided by the embodiment of the application, a plurality of faults occurring on the cleaning equipment and/or the base station are obtained according to the working state of the cleaning equipment, so that the corresponding fault processing method can be conveniently determined according to different working states of the cleaning equipment. The output sequence of the abnormal prompt messages corresponding to the faults is determined according to the priorities of different fault sources, the priorities of different faults under the same fault source and the occurrence time of the faults, and the abnormal prompt messages corresponding to the faults are output according to the output sequence.

The following describes in detail how to determine the output sequence of the abnormal indication information corresponding to the plurality of faults when the cleaning device is in the charging state and the self-cleaning state:

the plurality of faults occurring at the base station when the cleaning device is in the charging state include at least one of the following with a high to low priority: the first base station returns to the factory due to the non-charging fault, the base station pollution discharge groove is blocked, the base station is in water shortage, and the second base station returns to the factory due to the charging fault.

For example, for a first base station return to factory failure due to a non-charging failure, it may be a motor failure, or a failure of other important elements within the base station. For the blockage fault of the sewage discharge groove, it should be noted that the base station is provided with the sewage discharge groove, after the self-cleaning equipment is placed on the base station, the sewage discharge port of the sewage bucket on the self-cleaning equipment is positioned above the sewage discharge groove, the sewage discharge groove is used for guiding the discharge of sewage in the sewage bucket, and after the sewage discharge groove is blocked, the blockage fault of the sewage discharge groove can be determined. For the water shortage fault of the base station, it is understood that the base station is provided with a water tank, water in the water tank can be used for filling water into a clear water barrel and a sewage barrel of the cleaning equipment and can also be used for flushing the sewage barrel, and if the water in the water tank is insufficient, the water shortage fault of the base station is determined. For a second base station factory return failure due to a charging failure, it may be a failure due to a damaged battery pack on the base station.

In addition, it should be noted that, the fault detection is performed when the second base station returns to the factory for charging the cleaning device, while the fault detection is performed when the first base station returns to the factory, the blockage fault of the sewage discharge tank of the base station and the water shortage fault of the base station are performed in the whole process after the base station is started.

Fig. 3 is a flowchart illustrating determining an output sequence of abnormal notification information corresponding to multiple faults according to priorities of different fault sources, priorities of different faults in the same fault source, and occurrence times of the multiple faults in a charging state according to the embodiment of the present application, where as shown in fig. 3, the process includes the following steps (the following steps are not in order):

step 301, if the plurality of faults include a first base station factory return fault, preferentially outputting an abnormal prompt message corresponding to the first base station factory return fault.

It should be understood that, since the first base station factory return fault has the highest priority among the multiple faults occurring in the base station, in practical applications, if the multiple faults occurring in the base station include the first base station factory return fault, the abnormal prompt information corresponding to the first base station factory return fault is preferentially output, for example, animation corresponding to the first base station factory return fault is played in a loop, and meanwhile, the corpus corresponding to the first base station factory return fault is played, such as "when the factory return fault occurs, please contact after-sales processing".

If the animation corresponding to the base station pollution discharge groove blockage fault, the base station water shortage fault and other faults with relatively low priority are played on the screen of the cleaning equipment at the moment, the animation is interrupted, and the animation corresponding to the first base station factory return fault is directly played.

And step 302, if the plurality of faults comprise a base station pollution discharge groove blockage fault, a base station water shortage fault and a second base station factory return fault, preferentially outputting abnormal prompt information corresponding to the base station pollution discharge groove blockage fault.

It should be understood that, among the base station sewage draining tank blockage fault, the base station water shortage fault and the second base station plant returning fault, the priority of the base station sewage draining tank blockage fault is the highest, so if the plurality of faults include the base station sewage draining tank blockage fault, the base station water shortage fault and the second base station plant returning fault, the abnormal prompt information corresponding to the base station sewage draining tank blockage fault is preferentially output, for example, animation corresponding to the base station sewage draining tank blockage fault is played in a circulating manner, and meanwhile, linguistic data corresponding to the base station sewage draining tank blockage fault, such as "sewage draining tank blockage, please handle in time" and the like, are played.

If the animation corresponding to the water shortage fault of the base station is played on the screen of the cleaning equipment in a circulating mode, the animation is interrupted after the current water shortage animation is played, and the animation corresponding to the blockage fault of the sewage draining groove of the base station is played directly.

And 303, if the plurality of faults include a base station water shortage fault and a second base station plant returning fault, and the occurrence time of the base station water shortage fault is later than that of the second base station plant returning fault, not interrupting the output of abnormal prompt information corresponding to the second base station plant returning fault.

In practical application, if the occurrence time of the water shortage fault of the base station is later than the plant returning fault of the second base station, the output of the abnormal prompt information corresponding to the plant returning fault of the second base station is not interrupted, that is, if the cleaning equipment is outputting the abnormal prompt information corresponding to the plant returning fault of the second base station, the abnormal prompt information corresponding to the water shortage fault of the base station is output after the treatment of the plant returning fault of the second base station is finished.

And 304, if the plurality of faults comprise a base station water shortage fault and a second base station plant returning fault, and the occurrence time of the base station water shortage fault is the same as the occurrence time of the second base station plant returning fault, preferentially outputting abnormal prompt information corresponding to the base station water shortage fault.

In specific implementation, if the base station water shortage fault and the second base station factory return fault occur simultaneously, the abnormal prompt information corresponding to the base station water shortage fault is preferentially output, for example, animation corresponding to the base station water shortage fault is played in a circulating mode, and meanwhile the linguistic data corresponding to the base station water shortage fault, such as 'water tank water shortage, please supplement in time' and the like, are played.

In this embodiment, the first base station returns a factory fault, the base station pollution discharge tank is blocked, the base station water shortage fault and the second base station returns a factory fault are subjected to priority ranking, and the output sequence of the abnormal prompt messages corresponding to the faults is determined according to the priorities of different fault sources, the priorities of different faults under the same fault source and the occurrence time of the faults, so that a user can see more important faults first and process the more important faults first, and the fault processing efficiency is improved.

When the cleaning device is in the self-cleaning state, the fault of the base station comprises at least one of the following priorities from high priority to low priority: and a first base station returns to the factory due to a non-charging fault, a base station pollution discharge groove is blocked, and a base station is in a water shortage fault.

For example, for a first base station return to factory failure due to a non-charging failure, it may be a motor failure, or a failure of other important elements within the base station. For the blockage fault of the sewage discharge groove, it should be noted that the base station is provided with the sewage discharge groove, after the self-cleaning equipment is placed on the base station, the sewage discharge port of the sewage bucket on the self-cleaning equipment is positioned above the sewage discharge groove, the sewage discharge groove is used for guiding the discharge of sewage in the sewage bucket, and after the sewage discharge groove is blocked, the blockage fault of the sewage discharge groove can be determined. For the water shortage fault of the base station, it is understood that the base station is provided with a water tank, water in the water tank can be used for filling water into a clear water barrel and a sewage barrel of the cleaning equipment and can also be used for flushing the sewage barrel, and if the water in the water tank is insufficient, the water shortage fault of the base station is determined.

Fig. 4 is a flowchart illustrating determining an output sequence of abnormal notification information corresponding to a plurality of faults according to priorities of different fault sources, priorities of different faults in the same fault source, and occurrence times of the plurality of faults in a self-cleaning state according to the embodiment of the present application, where as shown in fig. 4, the process includes the following steps (the following steps are not in order):

step 401, if the occurrence time of multiple faults is the same, sequentially outputting abnormal prompt information corresponding to the faults occurring in the base station according to the priority order of different faults in the base station.

In specific implementation, for example, if the multiple faults include a first base station plant return fault, a base station pollution discharge tank blockage fault and a base station water shortage fault, and the first base station plant return fault, the base station pollution discharge tank blockage fault and the base station water shortage fault occur simultaneously, corresponding abnormal prompt information is output in sequence according to the sequence of the first base station plant return fault, the base station pollution discharge tank blockage fault and the base station water shortage fault.

Step 402, if the fault of the base station is solved, sequentially outputting abnormal prompt information corresponding to the fault of the cleaning equipment according to the occurrence sequence of different faults in the cleaning equipment.

It should be noted that, when the base station and the cleaning device are failed at the same time, the priority of the base station is higher than that of the cleaning device. In specific implementation, if the fault of the base station is solved, the abnormal prompt information corresponding to the fault of the cleaning equipment is sequentially output according to the occurrence sequence of different faults in the cleaning equipment. That is, when the abnormality prompt information corresponding to the malfunction of the cleaning apparatus is to be output, if the cleaning apparatus is outputting the abnormality prompt information corresponding to another malfunction, the abnormality prompt information corresponding to another malfunction is not interrupted, but the abnormality prompt information corresponding to the malfunction of the cleaning apparatus is output after the other malfunction is solved.

Wherein the malfunction of the cleaning device comprises at least: a cleaning device return to factory fault (non-battery pack fault), a cleaning bucket fault, a slop bucket fault, a cleaning bucket and slop bucket simultaneous fault, and a rolling brush fault. For example, for a fault of the cleaning device returning to the factory, it may be a fault of a motor of the cleaning device, or a damage of an internal component thereof, etc. For the fault of the clear water barrel, the clear water barrel is not installed, and it should be noted that the clear water barrel is arranged on the cleaning equipment, and clear water in the clear water barrel is used for spraying to the ground when the cleaning equipment cleans the ground. For a slop pail failure, it may be that the slop pail is not installed. And for the simultaneous failure of the clear water barrel and the sewage barrel, the clear water barrel and the sewage barrel can be not installed. For the fault of the rolling brush, the fault may be a fault caused by the rolling brush being wound by the sundries, or may be a fault caused by a short circuit of the rolling brush motor, where it should be noted that if the fault of the rolling brush motor is a short circuit fault, the cleaning device may be restarted continuously for many times, and if the fault is still not solved after the cleaning device is restarted for many times, the fault may be promoted to a fault of the cleaning device being returned to the factory.

It should be noted that the cleaning device return fault (non-battery pack fault) is detected at the beginning of the self-cleaning operation, and the clear water barrel fault, the dirty water barrel fault, the simultaneous clear water barrel and dirty water barrel fault, and the rolling brush fault are all detected in the whole process of self-cleaning.

Fig. 5 is another flowchart of determining an output sequence of abnormal notification information corresponding to a plurality of faults according to priorities of different fault sources, priorities of different faults in the same fault source, and occurrence times of the plurality of faults in the self-cleaning state according to the embodiment of the present application, as shown in fig. 5, the process includes the following steps:

step 501, determining that the faults of the base station include a target fault, wherein the target fault is a blockage fault of a pollution discharge tank of the base station or a water shortage fault of the base station.

And 502, if the target fault occurs later than the fault of the cleaning equipment, not interrupting the output of the abnormal prompt information corresponding to the fault of the cleaning equipment.

In practical application, if the fault occurred in the base station is a base station pollution discharge tank blockage fault or a base station water shortage fault, and the occurrence time of the base station pollution discharge tank blockage fault or the base station water shortage fault is later than that of the cleaning equipment, the output of the abnormal prompt information corresponding to the fault occurred in the cleaning equipment cannot be interrupted, and the abnormal prompt information corresponding to the base station pollution discharge tank blockage fault or the base station water shortage fault is output after the fault occurred in the cleaning equipment is solved.

Based on the above, the first base station returns to the factory, the base station pollution discharge tank is blocked, the base station water shortage fault is subjected to priority ranking, the output sequence of the abnormal prompt information corresponding to the faults is determined according to the priorities of different fault sources, the priorities of different faults under the same fault source and the occurrence time of the faults, the user can see more important faults firstly, the more important faults are processed firstly, and the fault processing efficiency is improved.

In the following, a specific embodiment is provided for explaining the steps required to perform self-cleaning, taking the cleaning device as a floor washing machine as an example:

s1, carrying out water injection treatment on the sewage bucket. It should be noted that, when the sewage bucket is filled with water, the clear water bucket on the floor cleaning machine can also be filled with water, wherein, the clear water bucket is used for spraying clear water to the target place when the floor cleaning machine cleans the target place so as to clean the target place. In order to enable a user to directly use the floor washing machine when the floor washing machine is taken down, the clear water bucket can be directly filled. It will be appreciated that a water tank is provided within the base station through which water can be injected into the slop pail and clear water pail.

S2, carrying out sewage disposal on the sewage bucket. Namely, after the floor washing machine is connected with the base station, the sewage discharge port is opened, so that sewage is discharged to the sewage discharge groove of the base station and is discharged through the sewage discharge groove.

And S3, cleaning the sewage bucket. After the sewage in the sewage bucket is drained, clear water is injected into the sewage bucket to wash the sewage bucket, so that the cleaning treatment of the sewage bucket is completed, after the sewage bucket is washed, namely after the step S3 is completed, the sewage bucket is emptied, the sewage outlet of the sewage bucket is closed by the trigger piece of the base station, and the trigger piece returns to the contraction state.

S4, self-cleaning of the floor cleaning machine. The self-cleaning of the floor cleaning machine refers to: the floor cleaning machine automatically cleans a floor brush used for cleaning a target place, and discharges sewage generated after cleaning to a sewage bucket through a pipeline.

And S5, carrying out sewage disposal on the sewage bucket. It should be understood that after the floor cleaning machine finishes self-cleaning, a part of sewage is accumulated in the sewage bucket, and at the moment, the sewage bucket needs to be subjected to sewage disposal again. It should be noted that, since the water in the clean water tank of the floor washing machine may be used in the step S4, if the water in the clean water tank of the floor washing machine is not full in this step, the base station may perform water filling treatment on the clean water tank of the floor washing machine until the clean water tank is full.

And S6, cleaning the sewage bucket. The cleaning process can be referred to as S3.

S7, flushing the sewage draining groove. The base station is provided with a sewage draining groove which is arranged below the sewage draining port and used for guiding the sewage in the sewage bucket to be drained, and the sewage draining groove needs to be flushed after the sewage bucket is cleaned.

And S8, starting a floor washer for drying and/or ultraviolet sterilization. Wherein, drying and/or ultraviolet sterilization refers to drying and/or ultraviolet sterilization of the ground brush part of the floor washing machine.

Based on the above, S1-S3, and S5-S7 are for the scrubber to work in conjunction with the base station, while S4 and S8 are for the scrubber to work alone.

Specific scenario examples are provided below to illustrate the present application.

Scene embodiment one:

when the cleaning device is in a charging state, the base station takes place with a high to low priority: the first base station returns to the factory due to the non-charging fault, the base station pollution discharge groove is blocked, the base station is in water shortage, and the second base station returns to the factory due to the charging fault.

If the first base station returns the factory fault, the base station pollution discharge groove blocking fault, the base station water shortage fault and the second base station returns the factory fault simultaneously, the corresponding abnormal prompt information is sequentially output on the cleaning equipment according to the sequence of the first base station return factory fault, the base station pollution discharge groove blocking fault, the base station water shortage fault and the second base station return factory fault.

If the blockage fault of the base station sewage draining tank, the water shortage fault of the base station and the factory returning fault of the second base station occur firstly and the first base station returns the factory, the abnormal prompt information which is being output is interrupted, and then the abnormal prompt information corresponding to the factory returning fault of the first base station is output.

If the first base station returns to the factory, the base station water shortage fault and the second base station returns to the factory fault occur firstly (at this moment, the cleaning equipment should output the abnormal prompt information corresponding to the base station water shortage fault), and then the base station sewage draining groove blocking fault occurs, the abnormal prompt information corresponding to the base station water shortage fault which is being output is interrupted, and then the abnormal prompt information corresponding to the base station sewage draining groove blocking fault is output.

And if the plant returning fault of the first base station and the blocking fault of the sewage discharge tank of the base station are solved and the occurrence time of the water shortage fault of the base station is later than that of the plant returning fault of the second base station, the abnormal prompt information corresponding to the plant returning fault of the second base station, which is output by the cleaning equipment, is not interrupted.

Scenario example two:

when the cleaning apparatus is in the self-cleaning state, the cleaning apparatus has a cleaning apparatus return failure (non-battery pack failure), a cleaning water tank failure, a sewage tank failure, a simultaneous failure of the cleaning water tank and the sewage tank, and a rolling brush failure.

At the moment, corresponding abnormal prompt information can be sequentially output directly according to the factory return fault of the cleaning equipment, the fault of the cleaning water barrel, the fault of the sewage barrel, the simultaneous fault of the cleaning water barrel and the sewage barrel and the occurrence time of the rolling brush fault. It should be noted that only when the last failure is resolved, the abnormal prompt information corresponding to the current failure is output.

Scene example three:

when the cleaning device is in the self-cleaning state, the base station takes place with a high to low priority: a first base station factory return failure due to a non-charging failure, a base station blowoff tank clogging failure, a base station water shortage failure, and a cleaning apparatus factory return failure (non-battery pack failure), a cleaning water bucket failure, a sewage bucket failure, a cleaning water bucket and sewage bucket simultaneous failure, and a rolling brush failure.

If the first base station returns to the factory, the base station sewage discharge tank is blocked, the base station water shortage fault and the cleaning equipment fault occur simultaneously, the corresponding abnormal prompt information is sequentially output on the cleaning equipment according to the sequence of the first base station return to the factory, the base station sewage discharge tank blocking, the base station water shortage fault and the cleaning equipment fault.

If the blockage fault of the base station sewage draining tank, the water shortage fault of the base station and the fault of the cleaning equipment occur firstly and the first base station returns to the factory, the abnormal prompt information which is being output is interrupted, and then the abnormal prompt information corresponding to the factory returning fault of the first base station is output.

If the first base station returns to the factory, the base station water shortage fault and the cleaning equipment fault occur firstly (at this moment, the cleaning equipment should output the abnormal prompt information corresponding to the base station water shortage fault), and then the base station sewage discharge tank blocking fault occurs, the abnormal prompt information corresponding to the base station water shortage fault which is being output is interrupted, and then the abnormal prompt information corresponding to the base station sewage discharge tank blocking fault is output. In addition, if the abnormal prompt information corresponding to the fault of the cleaning equipment is output at the moment, the abnormal prompt information corresponding to the blockage fault of the base station sewage draining groove is output after the fault of the cleaning equipment is solved.

If the first base station factory return fault and the base station pollution discharge groove blocking fault are solved, then the base station water shortage fault and the cleaning equipment fault occur first, and the occurrence time of the base station water shortage fault is later than that of the cleaning equipment, then the output of the abnormal prompt information corresponding to the fault of the cleaning equipment cannot be interrupted, and after the fault of the cleaning equipment is solved, the abnormal prompt information corresponding to the base station water shortage fault is output.

And after the faults of the base station are processed, outputting corresponding abnormal prompt information in sequence according to the return fault of the cleaning equipment, the fault of the cleaning bucket, the fault of the sewage bucket, the simultaneous fault of the cleaning bucket and the sewage bucket and the occurrence time of the rolling brush fault. It should be noted that only when the last failure is resolved, the abnormal prompt information corresponding to the current failure is output.

In summary, according to the working state of the cleaning device, the plurality of faults occurring on the cleaning device and/or the base station are acquired, and the corresponding fault processing method is conveniently determined for different working states of the cleaning device. The output sequence of the abnormal prompt information corresponding to the faults is determined according to the priorities of different fault sources, the priorities of different faults under the same fault source and the occurrence time of the faults, and the abnormal prompt information corresponding to the faults is output according to the output sequence.

Accordingly, embodiments of the present application also provide a computer-readable storage medium storing a computer program, which, when executed by one or more processors, causes the one or more processors to at least implement the following: acquiring a plurality of faults of the cleaning equipment and/or a base station according to the working state of the cleaning equipment, wherein the cleaning equipment is in communication connection with the base station; determining the output sequence of abnormal prompt information corresponding to a plurality of faults according to the priorities of different fault sources, the priorities of different faults under the same fault source and the occurrence time of the plurality of faults; wherein the fault source comprises a cleaning device and a base station; and outputting abnormal prompt information corresponding to the plurality of faults according to the output sequence.

The memory is used for storing computer programs, which can be executed by the processor to control the cleaning and sewage system to realize corresponding functions and complete corresponding actions or tasks. In addition to storing the computer program, the memory may be configured to store other various data to support operation on the clean-up drain system. Examples of such data include instructions for any application or method operating on the clean exhaust system.

The memory, which may be implemented by any type of volatile or non-volatile memory device or combination thereof, such as Static Random Access Memory (SRAM), electrically erasable programmable read-only memory (EEPROM), erasable programmable read-only memory (EPROM), programmable read-only memory (PROM), read-only memory (ROM), magnetic memory, flash memory, magnetic or optical disk. In the embodiment of the present application, the implementation form of the processor is not limited, and for example, the processor may be, but not limited to, a CPU, a GPU, an MCU, or the like.

In an embodiment of the application, the processor, when executing the computer program in the memory, is configured to: acquiring a plurality of faults of the cleaning equipment and/or the base station according to the working state of the cleaning equipment; determining the output sequence of abnormal prompt information corresponding to a plurality of faults according to the priorities of different fault sources, the priorities of different faults under the same fault source and the occurrence time of the plurality of faults; wherein the fault source comprises a cleaning device and a base station; and outputting abnormal prompt information corresponding to the plurality of faults according to the output sequence.

In an optional embodiment, in the process of acquiring a plurality of faults occurring on the cleaning device and/or the base station according to the working state of the cleaning device, the processor is specifically configured to: if the cleaning equipment is in a charging state, acquiring a plurality of faults occurring in the base station; if the cleaning device is in a self-cleaning state, a plurality of faults occurring in the cleaning device and/or the base station are captured.

In an alternative embodiment, the cleaning device is in a charging state, and the plurality of faults occurring at the base station include at least one of the following: the first base station returns to the factory due to the non-charging fault, the base station pollution discharge groove is blocked, the base station is in water shortage, and the second base station returns to the factory due to the charging fault.

In an optional embodiment, in the process of determining an output order of the abnormal notification information corresponding to the multiple faults according to the priorities of different fault sources, the priorities of different faults in the same fault source, and occurrence times of the multiple faults, the processor is specifically configured to: if the plurality of faults comprise a first base station factory return fault, preferentially outputting abnormal prompt information corresponding to the first base station factory return fault; if the plurality of faults comprise a base station sewage draining groove blocking fault, a base station water shortage fault and a second base station factory returning fault, preferentially outputting abnormal prompt information corresponding to the base station sewage draining groove blocking fault; if the plurality of faults comprise a base station water shortage fault and a second base station plant returning fault, and the occurrence time of the base station water shortage fault is later than the second base station plant returning fault, the output of abnormal prompt information corresponding to the second base station plant returning fault is not interrupted; and if the plurality of faults comprise a base station water shortage fault and a second base station plant returning fault, and the occurrence time of the base station water shortage fault is the same as the occurrence time of the second base station plant returning fault, preferentially outputting abnormal prompt information corresponding to the base station water shortage fault.

In an alternative embodiment, the cleaning apparatus is in a self-cleaning state, and the fault occurring at the base station comprises at least one of the following: and a first base station returns to the factory due to a non-charging fault, a base station pollution discharge groove is blocked, and a base station is in a water shortage fault.

In an optional embodiment, in the process of determining an output order of the abnormal notification information corresponding to the multiple faults according to the priorities of different fault sources, the priorities of different faults in the same fault source, and occurrence times of the multiple faults, the processor is specifically configured to: if the occurrence time of a plurality of faults is the same, sequentially outputting abnormal prompt information corresponding to the faults occurring in the base station according to the priority sequence of different faults in the base station; and if the fault of the base station is solved, sequentially outputting abnormal prompt information corresponding to the fault of the cleaning equipment according to the occurrence sequence of different faults in the cleaning equipment.

In an optional embodiment, in the process of determining an output order of the abnormal notification information corresponding to the multiple faults according to the priorities of different fault sources, the priorities of different faults in the same fault source, and occurrence times of the multiple faults, the processor is specifically configured to: determining that the faults of the base station comprise target faults, wherein the target faults are base station pollution discharge tank blockage faults or base station water shortage faults; and if the target fault occurs later than the fault of the cleaning equipment, outputting the abnormal prompt information corresponding to the fault of the cleaning equipment is not interrupted.

Correspondingly, the embodiment of the application also provides a cleaning device, and the cleaning device is in communication connection with the base station; the cleaning device includes: one or more processors, and one or more memories storing computer programs; one or more processors to execute a computer program to: acquiring a plurality of faults of the cleaning equipment and/or the base station according to the working state of the cleaning equipment; determining the output sequence of abnormal prompt information corresponding to a plurality of faults according to the priorities of different fault sources, the priorities of different faults under the same fault source and the occurrence time of the plurality of faults; wherein the fault source comprises a cleaning device and a base station; and outputting abnormal prompt information corresponding to the plurality of faults according to the output sequence.

In an optional embodiment, in the process of acquiring a plurality of faults occurring on the cleaning device and/or the base station according to the working state of the cleaning device, the processor is specifically configured to: if the cleaning equipment is in a charging state, acquiring a plurality of faults occurring in the base station; if the cleaning device is in a self-cleaning state, a plurality of faults of the cleaning device and/or the base station are acquired.

In an alternative embodiment, the cleaning apparatus is in a self-cleaning state, and the fault occurring at the base station comprises at least one of the following: and a first base station return fault caused by a non-charging fault, a base station pollution discharge groove blocking fault and a base station water shortage fault.

In an optional embodiment, in the process of determining an output order of the abnormal prompt information corresponding to the multiple faults according to the priorities of different fault sources, the priorities of different faults in the same fault source, and occurrence times of the multiple faults, the processor is specifically configured to: determining that the faults of the base station include target faults, wherein the target faults are blocking faults of a pollution discharge groove of the base station or water shortage faults of the base station; and if the target fault occurs later than the fault of the cleaning equipment, outputting the abnormal prompt information corresponding to the fault of the cleaning equipment is not interrupted.

Accordingly, embodiments of the present application also provide a clean exhaust system, which includes: the cleaning device is used for acquiring a plurality of faults of the cleaning device and/or the base station according to the working state of the cleaning device; determining the output sequence of abnormal prompt information corresponding to a plurality of faults according to the priorities of different fault sources, the priorities of different faults under the same fault source and the occurrence time of the plurality of faults; wherein the fault source comprises a cleaning device and a base station; and outputting abnormal prompt information corresponding to the plurality of faults according to the output sequence.

In some alternative embodiments, the clean exhaust system may also include other components such as a display, power supply components, and communication components. Only some of the components are shown schematically here, which does not mean that the clean exhaust system comprises only these components, but the clean exhaust system may also comprise other components for different application needs, for example, the clean exhaust system may also comprise an audio component in case of a voice interaction need.

The communication component in the above embodiments is configured to facilitate communication between the device in which the communication component is located and other devices in a wired or wireless manner. The device where the communication component is located can access a wireless network based on a communication standard, such as a WiFi, a 2G, 3G, 4G/LTE, 5G and other mobile communication networks, or a combination thereof. In an exemplary embodiment, the communication component receives a broadcast signal or broadcast related information from an external broadcast management system via a broadcast channel. In one exemplary embodiment, the communication component further comprises a Near Field Communication (NFC) module to facilitate short-range communication. For example, the NFC module may be implemented based on Radio Frequency Identification (RFID) technology, infrared data association (IrDA) technology, ultra Wideband (UWB) technology, bluetooth (BT) technology, and other technologies.

The display in the above embodiments includes a screen, which may include a Liquid Crystal Display (LCD) and a Touch Panel (TP). If the screen includes a touch panel, the screen may be implemented as a touch screen to receive an input signal from a user. The touch panel includes one or more touch sensors to sense touch, slide, and gestures on the touch panel. The touch sensor may not only sense the boundary of a touch or slide action, but also detect the duration and pressure associated with the touch or slide operation.

The power supply assembly of the above embodiments provides power to various components of the device in which the power supply assembly is located. The power components may include a power management system, one or more power supplies, and other components associated with forming, managing, and distributing power for the device in which the power component is located.

The audio component in the above embodiments may be configured to output and/or input an audio signal. For example, the audio component includes a Microphone (MIC) configured to receive an external audio signal when the device in which the audio component is located is in an operational mode, such as a call mode, a recording mode, and a voice recognition mode. The received audio signal may further be stored in a memory or transmitted via a communication component. In some embodiments, the audio assembly further comprises a speaker for outputting audio signals.

As will be appreciated by one skilled in the art, embodiments of the present application may be provided as a method, system, or computer program product. Accordingly, the present application may take the form of an entirely hardware embodiment, an entirely software embodiment or an embodiment combining software and hardware aspects. Furthermore, the present application may take the form of a computer program product embodied on one or more computer-usable storage media (including, but not limited to, disk storage, CD-ROM, optical storage, and the like) having computer-usable program code embodied therein.

The present application is described with reference to flowchart illustrations and/or block diagrams of methods, apparatus (systems), and computer program products according to embodiments of the application. It will be understood that each flow and/or block of the flow diagrams and/or block diagrams, and combinations of flows and/or blocks in the flow diagrams and/or block diagrams, can be implemented by computer program instructions. These computer program instructions may be provided to a processor of a general purpose computer, special purpose computer, embedded processor, or other programmable data processing apparatus to produce a machine, such that the instructions, which execute via the processor of the computer or other programmable data processing apparatus, create means for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.

These computer program instructions may also be stored in a computer-readable memory that can direct a computer or other programmable data processing apparatus to function in a particular manner, such that the instructions stored in the computer-readable memory produce an article of manufacture including instruction means which implement the function specified in the flowchart flow or flows and/or block diagram block or blocks.

These computer program instructions may also be loaded onto a computer or other programmable data processing apparatus to cause a series of operational steps to be performed on the computer or other programmable apparatus to produce a computer implemented process such that the instructions which execute on the computer or other programmable apparatus provide steps for implementing the functions specified in the flowchart flow or flows and/or block diagram block or blocks.

In a typical configuration, a computing device includes one or more processors (CPUs), input/output interfaces, network interfaces, and memory.

The memory may include forms of volatile memory in a computer readable medium, random Access Memory (RAM) and/or non-volatile memory, such as Read Only Memory (ROM) or flash memory (flash RAM). Memory is an example of a computer-readable medium.

Computer-readable media, including both non-transitory and non-transitory, removable and non-removable media, may implement information storage by any method or technology. The information may be computer readable instructions, data structures, modules of a program, or other data. Examples of computer storage media include, but are not limited to, phase change memory (PRAM), static Random Access Memory (SRAM), dynamic Random Access Memory (DRAM), other types of Random Access Memory (RAM), read Only Memory (ROM), electrically Erasable Programmable Read Only Memory (EEPROM), flash memory or other memory technology, compact disc read only memory (CD-ROM), digital Versatile Discs (DVD) or other optical storage, magnetic cassettes, magnetic tape magnetic disk storage or other magnetic storage devices, or any other non-transmission medium that can be used to store information that can be accessed by a computing device. As defined herein, a computer readable medium does not include a transitory computer readable medium such as a modulated data signal and a carrier wave.

It should also be noted that the terms "comprises," "comprising," or any other variation thereof, are intended to cover a non-exclusive inclusion, such that a process, method, article, or apparatus that comprises a list of elements does not include only those elements but may include other elements not expressly listed or inherent to such process, method, article, or apparatus. Without further limitation, an element defined by the phrase "comprising a … …" does not exclude the presence of another identical element in a process, method, article, or apparatus that comprises the element.

The above description is only an example of the present application and is not intended to limit the present application. Various modifications and changes may occur to those skilled in the art. Any modification, equivalent replacement, improvement, etc. made within the spirit and principle of the present application should be included in the scope of the claims of the present application.

Claims

1. A fault handling method for use with a cleaning appliance communicatively coupled to a base station, the method comprising:

acquiring a plurality of faults of the cleaning equipment and/or the base station according to the working state of the cleaning equipment;

determining the output sequence of the abnormal prompt messages corresponding to the faults according to the priorities of different fault sources, the priorities of different faults under the same fault source and the occurrence time of the faults; wherein the source of the fault comprises the cleaning device and the base station;

and outputting abnormal prompt information corresponding to the plurality of faults according to the output sequence.

2. The method according to claim 1, wherein the priorities of different faults in the base station are set according to the severity of the fault and/or the difficulty of resolution.

3. The method according to claim 1, wherein the obtaining a plurality of faults of the cleaning device and/or the base station according to the working state of the cleaning device comprises:

if the cleaning equipment is in a charging state, acquiring a plurality of faults of the base station;

and if the cleaning equipment is in a self-cleaning state, acquiring a plurality of faults of the cleaning equipment and/or the base station.

4. The method of claim 3, wherein the cleaning device is in a charging state, and the plurality of faults occurring at the base station include at least one of the following faults with a high priority:

the first base station returns to the factory due to the non-charging fault, the base station pollution discharge groove is blocked, the base station is in water shortage, and the second base station returns to the factory due to the charging fault.

5. The method according to claim 4, wherein the determining an output order of the abnormal notification information corresponding to the plurality of faults according to the priorities of different fault sources, the priorities of different faults in the same fault source, and the occurrence times of the plurality of faults comprises:

if the plurality of faults comprise the first base station plant returning fault, preferentially outputting abnormal prompt information corresponding to the first base station plant returning fault;

if the plurality of faults comprise a blockage fault of the base station sewage draining tank, a water shortage fault of the base station and a factory returning fault of the second base station, preferentially outputting abnormal prompt information corresponding to the blockage fault of the base station sewage draining tank;

if the plurality of faults comprise the base station water shortage fault and the second base station plant returning fault, and the occurrence time of the base station water shortage fault is later than the second base station plant returning fault, the output of abnormal prompt information corresponding to the second base station plant returning fault is not interrupted;

and if the plurality of faults comprise the base station water shortage fault and the second base station plant returning fault, and the occurrence time of the base station water shortage fault is the same as the occurrence time of the second base station plant returning fault, preferentially outputting abnormal prompt information corresponding to the base station water shortage fault.

6. The method of claim 3, wherein the cleaning device is in a self-cleaning state, and the base station malfunction comprises at least one of the following:

and a first base station returns to the factory due to a non-charging fault, a base station pollution discharge groove is blocked, and a base station is in a water shortage fault.

7. The method according to claim 6, wherein the determining an output order of the abnormal notification information corresponding to the plurality of faults according to the priorities of different fault sources, the priorities of different faults in the same fault source, and the occurrence times of the plurality of faults comprises:

if the occurrence time of the faults is the same, sequentially outputting abnormal prompt information corresponding to the faults occurring in the base station according to the priority sequence of different faults in the base station;

and if the fault of the base station is solved, sequentially outputting abnormal prompt information corresponding to the fault of the cleaning equipment according to the occurrence sequence of different faults in the cleaning equipment.

8. The method according to claim 6, wherein the determining an output order of the abnormal notification information corresponding to the plurality of faults according to the priorities of different fault sources, the priorities of different faults in the same fault source, and the occurrence times of the plurality of faults comprises:

determining that the faults of the base station include a target fault, wherein the target fault is a blockage fault of a pollution discharge groove of the base station or a water shortage fault of the base station;

and if the target fault occurs later than the fault of the cleaning equipment, not interrupting the output of the abnormal prompt information corresponding to the fault of the cleaning equipment.

9. A computer-readable storage medium storing a computer program, wherein the computer program, when executed by one or more processors, causes the one or more processors to at least:

acquiring a plurality of faults of the cleaning equipment and/or a base station according to the working state of the cleaning equipment, wherein the cleaning equipment is in communication connection with the base station;

10. A cleaning device, wherein the cleaning device is communicatively coupled to a base station; the cleaning apparatus includes: one or more processors, and one or more memories storing computer programs;

the one or more processors to execute the computer program to:

determining an output sequence of abnormal prompt information corresponding to the faults according to the priorities of different fault sources, the priorities of different faults under the same fault source and the occurrence time of the faults; wherein the source of the fault comprises the cleaning device and the base station;

11. A clean exhaust system, comprising: the cleaning device is used for acquiring a plurality of faults of the cleaning device and/or the base station according to the working state of the cleaning device;