CN115460060B

CN115460060B - Device upgrading method and device of intelligent device, storage medium and electronic device

Info

Publication number: CN115460060B
Application number: CN202210912364.1A
Authority: CN
Inventors: 付伟
Original assignee: Qingdao Haier Technology Co Ltd; Haier Smart Home Co Ltd
Current assignee: Qingdao Haier Technology Co Ltd; Haier Smart Home Co Ltd
Priority date: 2022-07-29
Filing date: 2022-07-29
Publication date: 2024-03-22
Anticipated expiration: 2042-07-29
Also published as: CN115460060A

Abstract

The application discloses a device upgrading method and device of intelligent equipment, a storage medium and an electronic device, and relates to the technical field of intelligent home, wherein the method comprises the following steps: acquiring a first voice interaction request of a target object, wherein the first voice interaction request is used for requesting to execute a first target operation; responding to a first voice interaction request, acquiring a first operation execution result of a first target operation, and determining target equipment to be subjected to equipment upgrading in a group of first equipment, wherein the group of first equipment is intelligent equipment bound with a target object; after broadcasting the first operation execution result to the target object, broadcasting upgrade prompt information to the target object, wherein the upgrade prompt information is used for prompting the target equipment to be subjected to equipment upgrade; and under the condition that upgrade instruction information which is sent by the target object and used for instructing the equipment upgrade of the target equipment is obtained, controlling the equipment upgrade of the target equipment.

Description

Device upgrading method and device of intelligent device, storage medium and electronic device

Technical Field

The application relates to the technical field of smart home, in particular to a device upgrading method and device of intelligent equipment, a storage medium and an electronic device.

Background

Currently, intelligent devices such as air conditioners, washing machines, water heaters and the like can have an Over-the-air Technology (OTA) upgrading capability, and firmware on the intelligent devices is downloaded through the OTA and upgraded by using the new version, so that the intelligent devices are upgraded. To improve the ease of device upgrades, one or more associated devices may be upgraded by a voice device: when the user wants to upgrade the equipment, the equipment can be triggered to be upgraded by sending an upgrade instruction to the voice equipment.

However, in the device upgrading method of the intelligent device, a user cannot accurately predict whether the device needs to be upgraded, and there are cases where the device needs to be upgraded, but the device does not need to be upgraded in practice. Moreover, if the user forgets to upgrade the equipment within a period of time, the equipment cannot be upgraded for a long time, and normal use of the equipment is affected.

Therefore, the device upgrading method of the intelligent device in the related art has the problem that timeliness of device upgrading is poor due to the fact that the time of device upgrading is not accurately predicted.

Disclosure of Invention

The invention aims to provide a device upgrading method and device for intelligent equipment, a storage medium and an electronic device, and at least solve the problem that the timeliness of device upgrading is poor due to the fact that the time of equipment to be upgraded cannot be accurately predicted in the device upgrading method for the intelligent equipment in the related technology.

According to an aspect of the embodiment of the present application, there is provided a device upgrade method for an intelligent device, including: acquiring a first voice interaction request of a target object, wherein the first voice interaction request is used for requesting to execute a first target operation; responding to the first voice interaction request, acquiring a first operation execution result of the first target operation, and determining target equipment to be subjected to equipment upgrading in a group of first equipment, wherein the group of first equipment is intelligent equipment bound with the target object; after broadcasting the first operation execution result to the target object, broadcasting upgrade prompt information to the target object, wherein the upgrade prompt information is used for prompting the target device to be subjected to device upgrade; and under the condition that upgrade instruction information which is sent by the target object and used for instructing equipment upgrade of the target equipment is obtained, controlling the equipment upgrade of the target equipment.

According to another aspect of the embodiments of the present application, there is also provided an apparatus upgrade device for an intelligent apparatus, including: the first acquisition unit is used for acquiring a first voice interaction request of the target object, wherein the first voice interaction request is used for requesting to execute a first target operation; the second obtaining unit is used for responding to the first voice interaction request and obtaining a first operation execution result of the first target operation; the first determining unit is used for determining target equipment to be subjected to equipment upgrading in a group of first equipment, wherein the group of first equipment is intelligent equipment bound with the target object; the first broadcasting unit is used for broadcasting upgrade prompt information to the target object after broadcasting the first operation execution result to the target object, wherein the upgrade prompt information is used for prompting the target device to be subjected to device upgrade; and the control unit is used for controlling the equipment to be upgraded on the target equipment under the condition that the upgrade instruction information which is sent by the target object and used for instructing the equipment to be upgraded on the target equipment is acquired.

According to still another aspect of the embodiments of the present application, there is further provided a computer readable storage medium having a computer program stored therein, where the computer program is configured to execute the device upgrade method of the smart device described above when running.

According to still another aspect of the embodiments of the present application, there is further provided an electronic apparatus including a memory, a processor, and a computer program stored on the memory and executable on the processor, where the processor executes the device upgrade method of the smart device through the computer program.

In the embodiment of the application, when a user has a voice interaction requirement, a mode of actively sending a device upgrading prompt to the user is adopted, and a first voice interaction request of a target object is obtained, wherein the first voice interaction request is used for requesting to execute a first target operation; responding to the first voice interaction request, acquiring a first operation execution result of the first target operation, and determining target equipment to be subjected to equipment upgrading in a group of first equipment, wherein the group of first equipment is intelligent equipment bound with the target object; after broadcasting the first operation execution result to the target object, broadcasting upgrade prompt information to the target object, wherein the upgrade prompt information is used for prompting the target device to be subjected to device upgrade; under the condition that upgrade instruction information which is sent by the target object and used for instructing equipment upgrade of the target equipment is obtained, the equipment upgrade of the target equipment is controlled, and because after a voice interaction request of a user is obtained, the equipment to be upgraded of the user is determined while an execution result corresponding to the interaction request is determined, and after the execution result is broadcasted for the user, prompt information of the equipment upgrade is broadcasted for the user, and the equipment to be upgraded can be naturally prompted for the user in the process of carrying out voice interaction with the user without the need of initiating a query request, the aim of accurately knowing equipment to be upgraded can be achieved, the technical effect of improving timeliness of equipment upgrade is achieved, and further the problem that the equipment upgrade timeliness of intelligent equipment in the related technology is poor due to the fact that the time of equipment upgrade is not accurately known is solved.

Drawings

The accompanying drawings, which are incorporated in and constitute a part of this specification, illustrate embodiments consistent with the application and together with the description, serve to explain the principles of the application.

In order to more clearly illustrate the embodiments of the present application or the technical solutions in the prior art, the drawings that are required to be used in the description of the embodiments or the prior art will be briefly described below, and it will be obvious to those skilled in the art that other drawings can be obtained from these drawings without inventive effort.

FIG. 1 is a schematic diagram of a hardware environment of an alternative method for device upgrade of a smart device according to an embodiment of the present application;

FIG. 2 is a flow chart of an alternative method of device upgrade for a smart device according to embodiments of the present application;

FIG. 3 is a schematic view of update rights of an alternative method for device upgrade of a smart device according to an embodiment of the present application;

FIG. 4 is a flow chart of an alternative method of device upgrade for a smart device according to embodiments of the present application;

FIG. 5 is a block diagram of an apparatus upgrade device of an alternative smart device according to an embodiment of the present application;

Fig. 6 is a block diagram of an alternative electronic device according to an embodiment of the present application.

Detailed Description

In order to make the present application solution better understood by those skilled in the art, the following description will be made in detail and with reference to the accompanying drawings in the embodiments of the present application, it is apparent that the described embodiments are only some embodiments of the present application, not all embodiments. All other embodiments, which can be made by one of ordinary skill in the art based on the embodiments herein without making any inventive effort, shall fall within the scope of the present application.

It should be noted that the terms "first," "second," and the like in the description and claims of the present application and the above figures are used for distinguishing between similar objects and not necessarily for describing a particular sequential or chronological order. It is to be understood that the data so used may be interchanged where appropriate such that embodiments of the present application described herein may be implemented in sequences other than those illustrated or otherwise described herein. Furthermore, the terms "comprises," "comprising," and "having," and any variations thereof, are intended to cover a non-exclusive inclusion, such that a process, method, system, article, or apparatus that comprises a list of steps or elements is not necessarily limited to those steps or elements expressly listed but may include other steps or elements not expressly listed or inherent to such process, method, article, or apparatus.

According to one aspect of the embodiment of the application, a device upgrading method of an intelligent device is provided. The equipment upgrading method of the intelligent equipment is widely applied to full-house intelligent digital control application scenes such as intelligent Home (Smart Home), intelligent Home equipment ecology, intelligent Home (Intelligence House) ecology and the like. Alternatively, in the present embodiment, the device upgrade method of the smart device described above may be applied to a hardware environment composed of the voice device 102, the smart device 104, and the cloud platform 106 as shown in fig. 1. As shown in fig. 1, the voice device 102 and the smart device 104 are connected to the cloud platform 106 through a network to enable interaction between the voice device 102 and the smart device 104 and/or the cloud platform 106.

The network may include, but is not limited to, at least one of: wired network, wireless network. The wired network may include, but is not limited to, at least one of: a wide area network, a metropolitan area network, a local area network, and the wireless network may include, but is not limited to, at least one of: WIFI (Wireless Fidelity ), bluetooth. The voice device may include, but is not limited to, a smart sound box, etc., and the smart device 104 may include, but is not limited to, a PC, a mobile phone, a tablet computer, a smart air conditioner, a smart smoke machine, a smart refrigerator, a smart oven, a smart stove, a smart washing machine, a smart water heater, a smart washing device, a smart dishwasher, a smart projection device, a smart television, a smart clothes hanger, a smart curtain, a smart video, a smart socket, a smart fresh air device, a smart kitchen and bathroom device, a smart floor sweeping robot, a smart window cleaning robot, a smart mopping robot, a smart air purifying device, a smart steam box, a smart microwave oven, a smart kitchen, a smart purifier, a smart water fountain, a smart door lock, etc.

The device upgrade method of the smart device in the embodiment of the present application may be performed by the voice device 102, the smart device 104, or the cloud platform 106 alone, or may be performed by at least two of the voice device 102 and the smart device 104 together. The method for upgrading the device of the intelligent device by the voice device 102 according to the embodiment of the present application may also be performed by a client installed thereon.

Taking the device upgrade method of the smart device in the present embodiment performed by the voice device 102 as an example, fig. 2 is a schematic flow diagram of an alternative device upgrade method of the smart device according to an embodiment of the present application, and as shown in fig. 2, the flow of the method may include the following steps:

step S202, a first voice interaction request of the target object is acquired, where the first voice interaction request is used to request to execute a first target operation.

The device upgrading method of the intelligent device in the embodiment can be applied to a scene of upgrading one or more intelligent devices bound with a target object. After the voice interaction request of the target object is acquired, an operation result corresponding to the voice interaction request and upgrade prompt information of a group of intelligent devices to be upgraded are reported to the target object, and under the condition that upgrade instruction information of the target object is acquired, equipment upgrade is performed on target devices in the group of intelligent devices to be upgraded.

For the target object, the target object may issue a first voice interaction request to the voice device, the first voice interaction request requesting performance of the first target operation. And the voice device may obtain a first voice interaction request for the target object. The first voice interaction request may be identified from voice acquisition data acquired by a voice acquisition component of the voice device, which may be a voice command, such as a first voice command. There are a variety of ways to identify the voice capture data, which may include, but are not limited to, one of the following: the voice collecting data is identified by the voice identifying system built in the voice equipment, and the voice collecting data reported by the voice equipment is identified by the voice identifying system on the cloud server.

For example, after receiving a voice command, the smart home device upgrades the voice recognition system offline through a built-in DSP (Digital Signal Processing ) or recognizes the (type of the) voice command using an online voice upgrade command recognition system.

The target object may be a use object (e.g., a user) of a voice device or an object to which the voice device is bound, where the voice device is an intelligent device (e.g., a smart home device) having a voice interaction function, that is, an intelligent device capable of performing a voice dialogue with the user, understanding the semantics of the user and making a corresponding answer, and may include, but is not limited to, one of the following: intelligent sound box with voice function, voice washing machine, voice television, voice air conditioner, etc.

The first target operation may be an operation unrelated to device upgrade, which may be a device control operation performed by a voice device or other smart devices bound to the target object (for example, turning on a smart tv, raising a temperature of a smart air conditioner, etc.), or may be an information query operation (for example, querying current weather or other information, etc.), which is not limited in this embodiment.

Step S204, a first operation execution result of a first target operation is obtained in response to the first voice interaction request, and target equipment to be subjected to equipment upgrading in a group of first equipment is determined, wherein the group of first equipment is intelligent equipment bound with the target object.

After the first voice interaction request is acquired, the voice device may acquire a first operation execution result corresponding to the first voice interaction request in response to the first voice interaction request. The first operation execution result may be an execution result corresponding to the first target operation. The manner of obtaining the execution result of the first operation may be: the voice device executes the first target operation to obtain a first operation execution result, or may send the first voice interaction request to the cloud server, and after the cloud server executes the first target operation or controls the intelligent device corresponding to the first target operation to execute the first target operation, obtain the first operation execution result, and send the obtained first operation execution result to the voice device, which is not limited in this embodiment.

For example, in the case where the first voice interaction request is for requesting to query the indoor temperature, the first target operation is a room temperature query operation, and the voice device may obtain the indoor temperature detected by the device such as the intelligent air conditioner, the intelligent thermometer, or the like, and the execution result of the first operation corresponding to the first target operation is a room temperature query result, for example, "query the current indoor temperature to be 23 degrees celsius".

For another example, in the case where the first voice interaction request is for requesting to close the intelligent air conditioner, the first target operation is a closing operation of the intelligent air conditioner, and the voice device may send a closing instruction to the intelligent air conditioner, or the cloud server sends a closing instruction to the intelligent air conditioner, where a result of executing the first operation corresponding to the first target operation is an air conditioner closing result, for example, "the intelligent air conditioner is closed".

Illustratively, the voice device is a smart speaker (simply called a speaker), and the user wakes up the speaker, asking for today's weather. After the loudspeaker box receives the request for inquiring the weather today, the request is sent to the cloud platform. After the cloud platform recognizes and understands the user's intent, the query service of today's weather is performed.

In order to facilitate understanding of the implementation flow of the embodiment of the present application, in some examples of the embodiment of the present application, a voice device is taken as an intelligent speaker, voice interaction is taken as an example, a dialogue corpus applicable to the intelligent speaker is taken as an example, and voice devices and dialogue predictions used in actual services can be accumulated and enriched continuously according to specific situations.

Currently, when an intelligent device is upgraded (for example, OTA upgrade), it is generally adopted to let a user log in to a mobile terminal Application APP (Application) to query whether the intelligent device has a new version to be upgraded; for intelligent equipment to be upgraded, a user can initiate equipment upgrade of the intelligent equipment through the APP, and the mobile terminal application APP can be a mobile phone APP.

The above-mentioned intelligent device is a device capable of performing firmware upgrade (for example, an intelligent device supporting OTA upgrade), where the upgrade refers to that the intelligent device downloads a new firmware version on the intelligent device through a network (for example, OTA), and performs upgrade through the new firmware version to perform a function update or bug repair operation, and may also be other device upgrade modes, which is not limited in this embodiment.

With the use of voice devices with voice interaction capabilities, a user may control other devices through a dialogue with the voice device (e.g., a user may control an air conditioner through a dialogue with a speaker box), and the voice device has become one of the main portals for user interaction in the smart life field. However, for other devices capable of being controlled by the voice device, a user is required to log into the APP to inquire whether the intelligent devices have new versions to be updated or not, and then the intelligent devices are updated through the APP, so that the mobile terminal is required to be operated by the user, the operation steps are complex, and the efficiency of device updating is low.

In order to improve the convenience of device upgrade, a user can inquire whether other devices have new versions to be upgraded or not through interaction (i.e. dialogue) with voice devices, and initiate upgrade to the other devices: when the user wants to upgrade the intelligent device, the user can trigger the intelligent device to upgrade by sending an upgrade instruction to the voice device. However, since the timing of the device upgrade is not fixed, the user cannot accurately predict whether the smart device needs to be upgraded, and there may be a case where the user wants to upgrade the smart device, but the smart device does not need to be upgraded in practice. Moreover, if the period of the intelligent device for upgrading the device is too long, and the user forgets to upgrade the device for a period of time, the intelligent device may not be normally used due to long-term non-upgrade.

In order to at least partially solve the above-mentioned problem, so as to improve the timeliness of the device upgrade, in this embodiment, the user may be informed that the device has a new version to be upgraded through a natural interaction manner: in the process of talking with the voice equipment, the user firstly broadcasts the content concerned by the user, and then naturally informs the user that the equipment has new version which can be upgraded, so that the experience is more natural and smooth.

For the first voice interaction request, while the first operation execution result of the first target operation is obtained (may also be before or after), the voice device may further determine a target device to be upgraded in a group of first devices, where the target object may be bound to multiple intelligent devices, the group of first devices may be all or part of multiple intelligent devices bound to the target object (may be identified by the target account number), and the target device may be a device that currently needs to be upgraded in a group of first devices, for example, an intelligent washing machine, an intelligent air conditioner, and so on.

For example, the first device may be all the smart devices bound to the target object, or may be all the smart devices bound to the target object under the same network, or may be all the smart devices bound to the target object in the same room, for example, it may be a smart device that allows device upgrade by a voice device (for example, a device that can be upgraded by a voice device, which may be a different type of smart device such as a refrigerator, an air conditioner, a washing machine, a water heater, etc. that has OTA upgrade capability), which is not limited in this embodiment.

The manner of determining the target device to be upgraded from the group of first devices may be one or more, which may be determining the target device to be upgraded from the group of first devices according to the locally stored device information of each first device, or may be determining the target device to be upgraded from the group of first devices according to the device version update information received from the cloud server, or may be determining the target device to be upgraded from the group of first devices in other manners, which is not limited in this embodiment.

Step S206, after broadcasting the first operation execution result to the target object, broadcasting upgrade prompt information to the target object, wherein the upgrade prompt information is used for prompting the target device to be subjected to device upgrade.

The voice device may report the first operation execution result to the target object. After the first operation execution result is broadcast, the voice device can broadcast upgrade prompt information to the target device, where the upgrade prompt information is used to prompt the target device to upgrade the target device. Alternatively, the upgrade prompt information may be broadcasted to the target device when the first operation execution result is an operation execution result for indicating that the first target operation is successfully executed. The first operation execution result and the upgrade prompt information broadcasted by the voice device to the target object may be generated through NLP (Natural Language Processing ) speaking, or may be generated through other manners, which is not limited in this embodiment.

For example, the first voice interaction request is a room temperature query request, the corresponding execution result is "query the current indoor temperature to be 23 ℃, the target device to be upgraded is an intelligent washing machine and an intelligent air conditioner, the intelligent sound box can report to the user that" the current indoor temperature is 23 ℃ through NLP technology ", and in the current intelligent device, the intelligent refrigerator and the intelligent air conditioner can be upgraded, and whether the intelligent refrigerator and the intelligent air conditioner need to be upgraded or not is judged.

Step S208, in the case that upgrade instruction information sent by the target object and used for instructing to upgrade the target device is obtained, controlling to upgrade the target device.

After receiving the broadcasted upgrade prompt information, the target object may send upgrade instruction information to the voice device, where the upgrade instruction information is used to instruct whether to upgrade the target device. If the device upgrade instruction information is the upgrade instruction information for instructing the device upgrade of the target device, the voice device can acquire the upgrade instruction information and control the device upgrade of the target device. After the target equipment is upgraded, the information and the upgrade package file related to the upgrade can be cleared, so that the storage space of the equipment end is saved.

Under the condition that a plurality of target devices are provided, the voice device can acquire upgrade indication information which is sent by a target object and used for indicating equipment upgrade to at least part of the target devices; in response to the upgrade indication information, the voice device may control device upgrades to at least a portion of the target devices.

For example, if the intelligent refrigerator, the intelligent air conditioner and the intelligent washing machine can all be upgraded, the user can instruct to upgrade only the intelligent refrigerator, or upgrade both the intelligent air conditioner and the intelligent washing machine, and can instruct to upgrade the intelligent refrigerator, the intelligent air conditioner and the intelligent washing machine together.

Optionally, the voice device may send a device upgrade request for requesting a device upgrade to the target device to the cloud server, and after receiving the device upgrade request, the cloud server may control the device upgrade to the target device, for example, send a device upgrade instruction to the target device. In addition, the device upgrade record can be saved so as to record that the voice device initiates the device upgrade to the target device, and the time of the voice device initiating the device upgrade to the target device can be recorded.

For example, if the user confirms that the upgrade is performed on the air conditioner, when the user can say "upgrade air conditioner" or "confirm upgrade" for the sound box, the sound box broadcasts "upgrade being performed on the air conditioner" for the user by voice, and the sound box sends a request for performing upgrade on the air conditioner to the cloud platform. After the cloud platform receives a request for executing the air conditioner upgrade sent by the sound box, the cloud platform records when the air conditioner upgrade is initiated by which equipment, then the platform processes the air conditioner upgrade service to form an upgrade instruction and upgrade related information, wherein the upgrade instruction and the related information comprise information such as the size of an upgrade package file, a file URL (Uniform Resource Locator, a uniform resource location system), encryption, signature and the like, and the upgrade instruction and the related information are issued to the air conditioner equipment.

After receiving the device upgrade instruction, the target device may perform device upgrade, which may include, but is not limited to, at least one of: downloading an upgrade package file, decrypting the upgrade package file, checking the upgrade package file, performing the upgrade of the equipment, and the like. In the process of equipment upgrading, the upgrading progress of the target equipment can be continuously reported to the cloud server, and the cloud server receives and stores the upgrading progress reported by the target equipment.

For example, after the air conditioner receives the upgrade instruction and related information, the upgrade work can be executed, and the upgrade progress of the air conditioner is continuously reported to the cloud platform, and the cloud platform receives and stores the upgrade progress reported by the air conditioner.

The upgrade progress of the target device may be displayed on a display device (an intelligent device with a display function, for example, a mobile terminal) of the target object, for example, a device page corresponding to the target device on the display device. For example, when a user opens a mobile phone APP to enter an air conditioning equipment page, the mobile phone APP can inquire the current state of an air conditioner to a cloud platform, if the air conditioner is executing upgrading at this time, the cloud platform returns the state of the air conditioner in the upgrading to the APP, an APP end displays the upgrading progress of the air conditioner for the user and displays the current upgrading progress, and the cloud platform can synchronize the upgrading progress to the APP end in real time, so that the user can check the upgrading condition of the air conditioner conveniently.

The cloud platform synchronizes the upgrading progress of the equipment to the APP end, so that a user can see the upgrading progress of the equipment at the APP end, and the user can not control the equipment through the APP, so that the smooth operation of the equipment OTA upgrading process can be ensured.

Through the steps S202 to S208, a first voice interaction request of the target object is obtained, where the first voice interaction request is used to request to execute a first target operation; responding to a first voice interaction request, acquiring a first operation execution result of a first target operation, and determining target equipment to be subjected to equipment upgrading in a group of first equipment, wherein the group of first equipment is intelligent equipment bound with a target object; after broadcasting the first operation execution result to the target object, broadcasting upgrade prompt information to the target object, wherein the upgrade prompt information is used for prompting the target equipment to be subjected to equipment upgrade; under the condition that upgrade instruction information sent by a target object and used for instructing equipment upgrade of target equipment is obtained, the equipment upgrade of the target equipment is controlled, the problem that timeliness of equipment upgrade is poor due to the fact that equipment upgrade time is not accurately predicted in an intelligent equipment upgrade method in the related technology is solved, and timeliness of the equipment upgrade is improved.

In an exemplary embodiment, in response to a first voice interaction request, acquiring a first operation execution result of a first target operation, and determining a target device to be subjected to device upgrade in a group of first devices, including:

s11, sending a first voice interaction request to a target server;

s12, receiving a first response message of a first voice interaction request returned by a target server, wherein the first response message carries a first operation execution result and equipment information to be upgraded, and the equipment information to be upgraded is used for indicating target equipment to be upgraded;

s13, extracting a first operation execution result and equipment information to be upgraded from the first response message.

In this embodiment, the obtaining of the operation execution result and the determining of the smart device to be upgraded may be performed by the federated server. In response to the first voice interaction request, the voice device may send the acquired first voice interaction request to a target server (e.g., the cloud server described above). The target server may be a server for controlling execution of the first target operation and acquiring a first operation execution result of the first target operation. The voice device may receive a first response message of the first voice request returned by the target server (or, in other words, a first response message returned in response to the first voice request), where the first response message carries a first operation execution result and device information to be upgraded.

The voice device may extract the first operation execution result and the device information to be upgraded from the first response message. The method for extracting the first operation execution result and the device information to be upgraded by the voice device may be various, for example, the first operation execution result and the device information to be upgraded may be extracted from a preset field in the first response message, the first operation execution result and the device information to be upgraded may be extracted from the first response message by a regular expression, and the first operation execution result and the device information to be upgraded may be extracted by other methods, which is not limited in this embodiment.

Here, in performing voice interaction with the target object, the voice device may first connect to the target server (i.e., the cloud platform), ensuring that the voice device can normally converse with the user.

According to the method and the device for upgrading the voice equipment, the voice interaction request is sent to the server, and the operation execution result corresponding to the voice request information and the device information to be upgraded are determined according to the response message returned by the server, so that the equipment resource requirement on the voice equipment can be reduced, and the applicability of equipment upgrading is improved.

In an exemplary embodiment, after sending the first voice interaction request to the target server, the method further includes:

S21, receiving a first voice interaction request sent by voice equipment;

s22, responding to a first voice interaction request, and executing a first target operation to obtain a first operation execution result;

s23, determining target equipment to be subjected to equipment upgrading in a group of first equipment to obtain equipment information to be upgraded, wherein the group of first equipment is intelligent equipment with equipment upgrading control authority for voice equipment;

s24, the first response message carrying the first operation execution result and the equipment information to be upgraded is sent to the voice equipment.

In this embodiment, the target server may receive a first voice interaction request sent by the voice device. And responding to the first voice interaction request, and executing a first target operation by the target server to obtain a first operation execution result. Optionally, the target server may control the corresponding intelligent device to execute the first target operation, or execute the first target operation (for example, query weather) through the internet, so as to obtain a result of executing the first operation, or may also be other ways of executing the first target operation, which is not limited in this embodiment.

The target server can also determine a target device to be subjected to device upgrading in a group of first devices to obtain device information to be upgraded, and send the first response message carrying the first operation execution result and the device information to be upgraded to the voice device. The group of first devices are intelligent devices with control rights for device upgrades for the voice devices, or intelligent devices with query rights and control rights, i.e. the voice devices have rights to query and initiate device upgrades for the group of first devices.

The target server may determine that a target device to be subjected to device upgrade in the set of first devices may be determined according to version information reported by at least a portion of the first devices in the set of first devices. Alternatively, the target server may first determine a set of first devices, for example, may determine a set of first devices according to first configuration information corresponding to the voice device, where the first configuration information is used to indicate that the voice device has a smart device with control authority for device upgrade. For example, an OTA configuration administrator may maintain relevant rights and upgrade tasks at the cloud platform, and the configuration and maintenance information includes: the source device has the device authority range for inquiring and initiating the upgrade, namely, which voice devices have the authority for inquiring and initiating the upgrade of which intelligent devices, for example, the intelligent sound box has the authority for inquiring and initiating the upgrade of the air conditioner.

Here, the source device may be a voice device (such as a smart speaker), which refers to a device that initiates a query or issues an upgrade instruction, that is, a device that initiates a query or issues an upgrade instruction; the target device may be an intelligent device such as an air conditioner, a washing machine, a water heater, etc. with OTA upgrading capability, which refers to a device to be queried or a device to be upgraded, i.e. a device to query whether there is a new version or not and to request to execute the upgrade. The source device and the destination device may both establish a trusted relationship between the device and the user with the user of the mobile end application APP. For example: the user can control the intelligent sound box and the air conditioner through the mobile phone APP, inquire the current version information of the equipment in the APP, inquire whether the equipment needs to be upgraded in the APP, and the like, and then a series of services are provided; otherwise, the user cannot inquire the equipment information and perform subsequent services on the mobile phone APP. Before device inquiry and upgrading are carried out, the relation between the device and the user can be authenticated so as to avoid that the user override operates the devices of other users.

For each intelligent device (e.g., air conditioner), each time the cloud platform (cloud server) is connected, for example, current information of the device, such as a device model number, a current version number and a device ID (Identifier) can be actively reported, and the cloud platform can contain version information reported by the intelligent device. According to the version information of each first device in the group of first devices, whether the first device to be upgraded exists in the group of first devices or not can be determined, and the first device to be upgraded in the group of first devices can be a target device.

For example, the cloud platform can be matched with the corresponding upgrading task according to the current version information of the intelligent device, and whether the intelligent device needs to be upgraded or not is judged. Therefore, after the intelligent device is connected with the cloud platform every time when the intelligent device is started, the intelligent device can actively report current information of the intelligent device, wherein the reported information comprises, but is not limited to, a device model number, a current version number, a device ID and the like. And the cloud platform receives and stores the information reported by the intelligent equipment so as to match the information reported by the equipment with the upgrading task to judge whether the equipment needs to be upgraded or not. The device information received and stored by the cloud platform includes, but is not limited to, a device model number, a current version number, a device ID, and the like.

Here, the upgrade task is a deterministic file or data configured by an administrator (e.g., OTA configuration administrator) to determine whether and to which version the smart device needs to be upgraded. Whether the device needs to be upgraded is typically determined based on the model number of the smart device, the current version, or whether the device ID is on a list specifying upgrades. The upgrade task can be stored in the cloud platform, and a manager can adjust and update the upgrade task at any time according to big data and business data analysis.

For example, the foregoing configuration and maintenance information may include upgrade information and upgrade tasks for the smart device. The OTA configuration manager maintains upgrade packages and upgrade tasks (upgrade policies and rules) of the intelligent device at the cloud platform. The intelligent equipment of which models and versions need to be upgraded to the target version can be determined through the strategy and the rule of the upgrading task; if the upgrade task of the specific equipment ID is specified, whether the equipment needs to be upgraded or not can be judged according to the equipment ID and the current version of the equipment.

Alternatively, if there is no device to be updated in the set of first devices, the target server may send only the first response information carrying the result of the execution of the first operation to the voice device, or the target server may send the first response information carrying the result of the execution of the first operation and the prompt information for prompting that all the sets of first devices are the latest version to the voice device.

For example, if no device needs to be upgraded, the cloud platform may return query results for today's weather to the smart speakers. The intelligent sound box broadcasts the weather condition of the present day for the user by voice, and then the flow is ended. For another example, if no device needs to be upgraded, the cloud platform may return the query results of today's weather to the smart speakers. The intelligent sound box can broadcast the weather condition of today for the user by voice and broadcast 'all devices of which are the latest version at present'.

According to the embodiment, the intelligent equipment to be upgraded is determined based on the configuration information by configuring the intelligent equipment with the control authority for equipment upgrading of the voice equipment, so that the convenience and the safety of equipment upgrading can be improved.

In an exemplary embodiment, determining a target device to be upgraded in a set of first devices to obtain device information to be upgraded includes:

s31, determining a group of equipment to be upgraded, which is to be subjected to equipment upgrading, in all intelligent equipment bound with a target object;

s32, determining a group of second devices which allow device upgrade through the voice device according to configuration information of each device to be upgraded in the group of devices to be upgraded;

s33, determining the same intelligent equipment in the group of first equipment and the group of second equipment as target equipment, and obtaining equipment information to be upgraded.

In this embodiment, it may be determined that, among all the intelligent devices bound to the target object, a group of devices to be upgraded are to be upgraded, for example, a group of devices to be upgraded are determined according to version information reported by the devices and latest version information of the devices. Alternatively, the set of devices to be upgraded may be determined according to the configured upgrade task, that is, the set of devices to be upgraded may be devices configured by the upgrade task, or device conditions corresponding to the upgrade task and capable of performing device upgrade may be determined.

Alternatively, a device may be provided for each smart device that has control rights for device upgrades thereto. For example, the foregoing configuration and maintenance information may also include the range of source devices that the smart device (the foregoing destination device) is allowed to query and initiate upgrades, i.e., which voice devices the smart device is set to allow to query and initiate upgrades such as, for example, the air conditioner allows the smart speakers to query and initiate upgrades. A set of second devices that allow device upgrades by the voice device may be determined based on configuration information for each device to be upgraded in the set of devices to be upgraded.

And the voice equipment has the intelligent equipment with the control authority of equipment upgrading in all intelligent equipment bound by the group of first equipment serving as the target object. After obtaining the set of first devices and the set of second devices, the same intelligent devices in the set of first devices and the set of second devices can be determined as target devices, so that device information to be upgraded is obtained.

For example, after the cloud platform recognizes and understands the intention of the user, the device of the user is checked, which is called "multi-level composite upgrade check", referring to fig. 3, the cloud platform may perform the following check operations:

step 1, inquiring upgrading authority owned by the intelligent sound box, wherein an inquiring result is a result A (namely, a group of first devices).

The cloud platform can inquire which intelligent sound boxes of the user have the right of inquiring and initiating upgrading to the intelligent equipment, and a result A is obtained, wherein the result A can comprise an intelligent refrigerator, an intelligent washing machine and an intelligent air conditioner.

And 2, querying all devices to be upgraded under the current user, wherein the query result is a result B (namely, a group of devices to be upgraded).

The cloud platform can inquire all intelligent devices under the user, and judges which intelligent devices need to be upgraded according to the version information reported by each intelligent device and the corresponding upgrading task, and the obtained inquiry result is a result B which can comprise an intelligent refrigerator, an intelligent washing machine, an intelligent water heater and an intelligent air conditioner.

And 3, finding out which intelligent devices in the result B allow the intelligent sound box to initiate upgrading, and inquiring that the result is the result C (namely, a group of second devices).

The cloud platform can screen which devices need to be upgraded in the result B to allow the devices to be queried by the current intelligent sound box and initiate upgrading, so that a result C is obtained, and the result A can comprise an intelligent water heater and an intelligent air conditioner.

And 4, determining the same equipment in the result A and the result C to obtain a result Z.

The target server can determine that the intelligent air conditioner has a new version to be upgraded, and support the intelligent sound box to inquire and initiate the upgrade.

It should be noted that, in order to ensure that the OTA upgrade of the intelligent device achieves the service closed loop of the whole process, the intersection of the result a and the result C may be taken to ensure that the source device has the capability of querying and initiating the upgrade to the destination device, and the destination device also allows the querying and initiating the upgrade of the source device, so that the bidirectional confirmation can ensure the closed loop of the upgrade process in aspects of service implementation, user interaction and the like.

Here, when no device needs to be upgraded in the result Z, the cloud platform may return that all devices are the latest version without the need for upgrading. The intelligent sound box broadcasts the latest version of all the equipment for the user by voice, and the equipment does not need to be updated.

By the method, the device and the system, the source device has the capability of inquiring and initiating the upgrade for the destination device, and the destination device allows the source device to inquire and initiate the upgrade, so that the full-flow business closed loop of the device upgrade of the intelligent device can be ensured.

In an exemplary embodiment, broadcasting upgrade prompt information to a target object includes:

s41, broadcasting the equipment identification of the target equipment and the position information of the target equipment to the target object, wherein the upgrading prompt information comprises the equipment identification of the target equipment and the position information of the target equipment.

The target object can bind a plurality of intelligent devices of the same kind, if the user cannot clearly know which device can be used for device upgrade when broadcasting voice, the situation that the upgraded intelligent device is different from the intelligent device which the user expects to upgrade exists. For example, a user's home includes two intelligent air conditioners, which are located in a living room and a bedroom, respectively, and if the intelligent device to be upgraded includes only the intelligent air conditioner located in the living room, the user may misuse to determine that the device is to be upgraded for the intelligent air conditioner located in the bedroom, which results in a situation that the upgraded device is different from the device that is expected to be upgraded.

In this embodiment, in order to improve the accuracy of the device upgrade, the voice device may broadcast, to the target object, the device identifier (e.g., the device name) of the target device and the location information (e.g., the area information of the room area in which the device is located) in which the target device is located. The upgrade prompt information may include a device identifier of the target device and location information of the target device. The voice device can generate upgrade prompt information carrying the device identifier of the target device and the position information of the target device through NLP (non-line-based) speaking so as to broadcast the upgrade prompt information to the target object.

For example, when there is an intelligent device to be upgraded, the cloud platform provides information such as the name of each device to be upgraded, the room where the intelligent device is located, and the like to the intelligent sound box, and the intelligent sound box firstly broadcasts the weather condition of today for the user by voice and then broadcasts the' what device is to be upgraded is a washing machine located on a balcony and an air conditioner located in a living room? "or similar speech.

Here, after the intelligent sound box receives that the equipment provided by the cloud platform has a new version to be upgraded and the new version is broadcast to the user in a voice mode, the user can decide whether to upgrade the equipment or not. If the equipment is not required to be upgraded, the intelligent sound box can be said as 'not to be upgraded', the intelligent sound box replies to broadcast 'well, the equipment cannot be upgraded', and the process is finished.

Through the embodiment, the equipment identification and the position information of the intelligent equipment to be upgraded are broadcasted, so that the accuracy of equipment upgrading can be improved.

In an exemplary embodiment, after broadcasting the upgrade prompt information to the target object, the method further includes:

s51, acquiring a voice query request of a target object, wherein the voice query request is used for querying version description information of a device version to be upgraded of target equipment;

S52, responding to the voice query request, broadcasting first version description information to the target object, wherein the first version description information is version description information of the device version to which the target device is to be upgraded.

After broadcasting the upgrade prompt information to the target object, the target object may directly send upgrade instruction information to the voice object according to the upgrade prompt information, so as to instruct to upgrade the target device. In order to improve the intelligence of the device upgrade, in this embodiment, a user may first send a voice query request to a voice device to query description information of a device version to be upgraded of the target device, and determine whether to upgrade the target device after knowing the version description information of the device version to be upgraded of the target device.

For example, if the device is to play audio with content of "your software is already the latest version" after the upgrade is completed to notify the user, it is impossible for the user to know the updated content of the new version before the upgrade. In this regard, when the user device is informed that a new version can be updated, the user can be notified of the update description of the new version by voice, and then the user can decide whether to immediately execute the update of the corresponding device.

The voice device may obtain the voice query request of the target object, and the manner in which the voice device obtains the voice query request is similar to the manner in which the voice device obtains the first voice interaction request, which is not described herein again. In response to the voice query request, the voice device may determine the first version description information and broadcast the first version description information to the target object. The first version description information may include, but is not limited to, at least one of: version update description, upgrade notice. The first version description information may be included in the device information to be upgraded, or may be obtained from the cloud server in a request-response manner, and in this embodiment, the obtaining manner of the first version description information is not limited.

For example, when there is a device that needs to be upgraded, the cloud platform may provide the smart speakers with today's weather conditions, the name of each device to be upgraded, the room in which it is located, corresponding voice broadcast version update description and upgrade notes, and so on. The user can know the update description of the upgrade before the upgrade, and after the intelligent sound box broadcasts that the equipment has a new version to be upgraded, the user can converse with the intelligent sound box to obtain the update description of the new version besides not executing the upgrade of the equipment.

The user can inquire the intelligent sound box about the upgrade content or the update description of the new version of the air conditioner. The intelligent sound box can broadcast update explanation and notice of the new version of the air conditioner for the user through voice, and then continuously inquire the user' is the air conditioner upgraded? ". At this time, the user can say "not to upgrade" or "not to upgrade" to the intelligent sound box, then the user can process according to the business which does not execute upgrade, and also can say to execute upgrade to the air conditioner to the intelligent sound box.

Through the embodiment, the version description information of the device version to be upgraded is broadcasted for the user, so that the intelligence of device upgrading can be improved, and the convenience of device upgrading is improved.

In an exemplary embodiment, in broadcasting the first version description information to the target object, the method further includes:

and S61, displaying second version description information through the target display component, wherein the second version description information is version description information of a device version to which the target device is to be upgraded, and the first version description information is not identical to the second version description information.

In this embodiment, the target object may further display, through its target display part, second version description information, where the second version description information is version description information of a device version to which the target device is to be upgraded. The target display component may be a display component on a voice device, a mobile terminal thereof or a display component on other devices. The second version of the description information may be displayed simultaneously with the first version of the description information, i.e., in synchronization with the voice query request, or may be displayed directly in response to the detected target operation, i.e., independent of the voice query request or independent of the broadcast time of the first version of the description information.

For example, given that version update description and upgrade notice displayed at APP end are different from version update description and upgrade notice for voice broadcast, the cloud platform provides two sets of documents for each upgrade task for OTA configuration manager to fill in, i.e., the documents for voice broadcast, including version update description, upgrade notice, the documents for APP display, including version update description, upgrade notice.

By the method, the voice broadcasting version update description and the upgrading notice and the APP version update description and the upgrading notice can be differentiated and independently processed, and proper texts can be provided according to different presentation modes.

According to the embodiment, the version description information of the device version to be upgraded is displayed on the display component, so that the intelligence of device upgrading can be improved, and the convenience of device upgrading can be improved.

In an exemplary embodiment, after controlling the device upgrade to the target device, the method further includes:

s71, acquiring a second voice interaction request of the target object, wherein the second voice interaction request is used for requesting to execute a second target operation;

S72, responding to a second voice interaction request, and acquiring a second operation execution result of a second target operation and an equipment upgrading result of target equipment;

s73, broadcasting the device upgrading result to the target object after broadcasting the second operation execution result to the target object.

After the target device is updated, the upgrading result of the device upgrading can be reported to the cloud server, and the cloud server can store the received upgrading result of the target device. For example, the intelligent air conditioner may report an upgrade result to the cloud platform, which may include reasons for success or failure of the upgrade, and the cloud platform receives and stores the upgrade result reported by the air conditioner, and the configuration administrator may view the upgrade record of the device. If the upgrade is successful, the intelligent air conditioner reports the upgraded equipment information to the cloud platform, including but not limited to equipment model, upgraded version number, equipment ID and the like, and the cloud platform receives and updates and stores the equipment information after the intelligent air conditioner is upgraded.

The cloud server can process the upgrading result of the target equipment and is used for carrying out voice broadcasting on the target object at the voice equipment end, and the processed data can be synchronized to the voice equipment end. The voice device may report the upgrade result of the target device to the target object.

For example, the cloud platform can process the upgrade result of the intelligent air conditioner, and is used for broadcasting the upgrade result to the user at the sound box end, and the cloud platform synchronizes the processed data to the sound box end. And after receiving the broadcast air conditioner upgrading result provided by the cloud platform, the intelligent sound box performs voice broadcast for the user. If the intelligent air conditioner is successfully upgraded, broadcasting that the air conditioner is successfully upgraded, and continuing to upgrade other equipment. At this point, if the user continues to query other devices for upgrades, other upgradeable smart devices may be queried and device upgrades performed in a similar manner as described above. If the intelligent air conditioner fails to upgrade, the air conditioner upgrade failure is broadcasted, and the reason of the upgrade failure is possibly caused. At this time, if the user performs the upgrade of the intelligent air conditioner again, the intelligent air conditioner may be newly upgraded in a similar manner to the foregoing.

Generally, the time for the intelligent device to upgrade the device is long, and when the intelligent device upgrades the device, the user does not wait until the device upgrade is completed before executing the next operation. In this embodiment, after the voice device obtains that the user sends the second interaction request, the second operation execution result and the device upgrading result may be broadcasted to the user. That is, when the next voice interaction with the target object is performed, the upgrading result of the device upgrading of the target device is broadcasted while the next voice interaction result is broadcasted.

The target object may issue a second voice interaction request to the voice device, the second voice interaction request requesting performance of a second target operation. The second voice interaction request may be the same as or similar to the first voice interaction request, or may be another request different from the first voice interaction request, and correspondingly, the second target operation may be the same as or similar to the first target operation, or may be another operation different from the first target operation.

The voice device may acquire the second voice interaction request, and acquire the second operation execution result of the second target operation and the device upgrade result of the target device in a similar manner to the foregoing (here, the device upgrade result of the target device may also be directly saved to the voice device after the device upgrade is performed by the target device). Here, the voice device for obtaining the second voice interaction request and the voice device for obtaining the first voice interaction request may be different voice devices, and the processing procedure of the voice interaction request is similar, which is not described herein.

The voice device may report the second operation execution result to the target object. After the second operation execution result is broadcast, the voice device can broadcast the device upgrading result to the target device. For example, after the intelligent sound box detects the next dialogue of the user, the upgrade result of the intelligent air conditioner is broadcasted while the next dialogue result is played.

Here, after the intelligent sound box reports the upgrade result of the intelligent air conditioner, there are two possible operations that the user may perform: the user does not conduct any dialogue, and the flow is ended; if the user does not know the updated content of the new version before upgrading the intelligent air conditioner, the user is likely to ask after the upgrade which content was updated by this version of the air conditioner.

After receiving the dialogue of the user, the intelligent sound box sends the query request to the cloud platform. The cloud platform can inquire version update description and update notice corresponding to the latest update of the air conditioner and used for voice broadcasting, and the current update result of the intelligent air conditioner. The cloud platform provides the relevant information to the sound box end.

After the intelligent sound box receives the information provided by the cloud platform, the update description of the new version of the intelligent air conditioner is broadcasted for the user, and then the user is informed of the update condition of the intelligent air conditioner: if the upgrading of the air conditioner is successful, informing a user that the air conditioner is successfully upgraded; if the air conditioner fails to upgrade this time, the user is informed of the 'failure of upgrading the air conditioner' and the reasons possibly causing the failure of upgrading.

At this time, if the user re-inquires whether the intelligent air conditioner has a new version, it may be inquired whether the intelligent air conditioner has a new version, and the device upgrade operation after the execution is performed based on the user's instruction. If the user performs the upgrade of the air conditioner again, the intelligent air conditioner may be upgraded again. Therefore, the full-flow closed loop for carrying out OTA upgrading on other intelligent equipment of the user through the voice equipment can be realized.

Optionally, in the case of acquiring upgrade instruction information sent by the target object and used for instructing to upgrade the target device, the voice device may broadcast upgrade notification information to the target object, where the upgrade notification information is used for notifying that the device is being upgraded to the target device.

For example, a user may speak to a smart speaker "what functions are updated by an air conditioner? After the intelligent sound box answers the version update description content of the air conditioner of the user, the user is continuously inquired about' whether to upgrade the air conditioner? ". The user talks with the intelligent sound box to determine the upgrade of the air conditioner equipment, and the intelligent sound box answers the user to upgrade the air conditioner. And after the intelligent air conditioner is upgraded, the intelligent sound box informs the user that the air conditioner is upgraded.

Optionally, after controlling the device upgrade to the target device, the cloud platform may obtain a device upgrade result of the target device, and synchronize the device upgrade result to the target client.

For example, the cloud platform can synchronize the upgrading result of the intelligent air conditioner to the APP end of the mobile phone, so that a user can see the upgrading result of the intelligent air conditioner at the APP end.

It should be noted that, related operations such as voice recognition, language understanding, dialogue management, dialogue state tracking, dialogue strategy learning, natural language generation, and voice synthesis, which are required to be implemented to support the voice interaction capability between the smart speaker and the cloud platform, may refer to related technologies in the AI (Artificial Intelligence ) field, which are not described herein.

According to the embodiment, the convenience and success rate of information acquisition can be improved by providing the upgrading result of equipment upgrading of the intelligent equipment for the user when the user has the voice interaction requirement next time.

The device upgrading method of the intelligent device in the embodiment of the application is explained below with reference to an alternative example. In this optional example, the voice device is an intelligent sound box, the target object is a user, the target device is an intelligent air conditioner, and the device upgrade performed is an OTA upgrade.

After the intelligent device is started and is connected to the cloud server, a request for inquiring upgrading can be sent to the cloud server in an http (Hyper Text Transfer Protocol ) request mode. And after the cloud server receives the upgrade request of the intelligent equipment, judging whether the intelligent equipment is the equipment which needs to be upgraded or not according to the current information of the equipment. If the cloud server judges that the equipment has a new version and needs to be updated according to the current information of the equipment, an updating instruction and related data are issued to the equipment, the equipment analyzes the URL downloading link of the firmware after the equipment receives the data, and the firmware starts to be downloaded and updated.

In terms of OTA upgrade of the intelligent device, a user can initiate upgrade of the intelligent device through the mobile phone APP. However, the user can already directly control other intelligent devices through the voice device, and if the intelligent device is upgraded by opening the mobile phone APP, the convenience of device upgrading is poor. The user directly dialogs with the voice equipment to realize OTA upgrading of other intelligent equipment of the user, and the intelligent equipment with voice interaction capability accords with the use habit of the user to the voice equipment, namely, the intelligent equipment with voice interaction capability can directly dialoge with the user, understand the intention of the user and answer the problem of the user, and the intelligent equipment or other intelligent equipment is controlled.

In order to improve timeliness of equipment upgrading, on the basis of meeting user requirements preferentially, the user is informed of equipment to be upgraded in a natural communication mode, and the equipment is not blocked or delayed to meet the use requirements of the user due to factors such as equipment upgrading. For example, after the user wakes up the intelligent sound box to inquire about the weather today, the intelligent sound box actively informs the user that the new version of the intelligent air conditioner can be upgraded after the intelligent sound box normally reports the weather, and further inquires the user whether to upgrade the intelligent air conditioner. The user can directly talk the intelligent sound box to enable the intelligent air conditioner to execute upgrading, and can also enable the intelligent sound box to broadcast the update description of the new version of the intelligent air conditioner and then determine whether to upgrade the intelligent air conditioner. Thus, the natural interaction preferentially meets the requirements of the user and accords with the use habit of the user.

The alternative example provides a scheme for initiating OTA upgrade to other intelligent devices of a user through voice equipment, and for devices needing upgrade, the voice equipment can broadcast update instructions of which devices need upgrade and new versions to the user; when the user decides to upgrade, the OTA upgrade of the corresponding equipment can be initiated through the voice equipment, and meanwhile, the voice equipment can broadcast the upgrade result of the related equipment for the user. As shown in connection with fig. 3 and 4, the flow of the device upgrade method of the smart device in this alternative example may include the following steps:

And step 1, maintaining related authority and upgrading tasks on the cloud platform by an OTA configuration manager.

An OTA configuration manager of the cloud platform can configure and maintain a device authority range of inquiring and initiating upgrading owned by source devices, for example, an intelligent sound box has authority of inquiring and initiating upgrading for an intelligent air conditioner; configuring and maintaining a source device range that the destination device allows to query and initiate upgrades, e.g., the intelligent air conditioner allows the intelligent speaker to query and initiate upgrades; configuration and maintenance of upgrade information and upgrade tasks of the intelligent device, for example, an intelligent air conditioner upgrade package file and upgrade tasks (upgrade policies and rules).

And 2, the intelligent sound box is connected to the cloud platform, and can perform voice conversation with a user.

And 3, after each time of connection to the cloud platform, the intelligent air conditioner actively reports current information of the equipment, including but not limited to equipment model, current version information, equipment ID and the like.

And 4, the cloud platform receives and stores version information reported by the intelligent air conditioner.

And 5, waking up the intelligent sound box by the user, and inquiring the weather today.

And 6, inquiring the weather request today.

And 7, inquiring business processing of weather today.

In the process of the conversation between the user and the intelligent sound box, the cloud platform can also inquire whether all the devices in the authority of the intelligent sound box under the user have new versions which can be upgraded. And if all the devices have no new version, directly returning weather results. If some devices have new versions, weather results, devices to be upgraded, corresponding version update descriptions of voice broadcasting, corresponding voice broadcasting upgrading notes and the like are returned.

And 8, returning the query result of the weather today, and carrying the name of each device to be upgraded, the room in which the device is located, the corresponding voice broadcasting version update description, the upgrading notice and the like if the device to be upgraded exists.

And 9, broadcasting the today's weather conditions for the user through voice.

If no equipment needs to be upgraded, the process is ended. If there is a device to be upgraded, after broadcasting weather, informing the user that the washing machine located on the balcony and the intelligent air conditioner located in the living room need to be upgraded, broadcasting a query about what equipment the user needs to be upgraded, "the today weather is XXX, what equipment the washing machine located on the balcony and the intelligent air conditioner located in the living room need to be upgraded, what equipment the user needs to be upgraded? ".

Step 10, the user says that the upgrade is not needed.

When the intelligent sound box receives that the equipment provided by the cloud platform has a new version to be upgraded and is broadcasted to a user through voice, the user can decide whether to upgrade the equipment or not. The user can say "none to upgrade" to the intelligent speaker at this time.

Step 11, voice broadcast of the voice for the user: "good, no upgrade to the device.

And step 12, the user inquires the upgrade content or the update description of the new version of the intelligent air conditioner.

The version update description may be broadcast to the user either before or after the device is upgraded. When the intelligent sound box broadcasts that the equipment has a new version and needs to be updated, a user can acquire an update description of the new version by talking with the intelligent sound box if the user wants to know version update contents before the update is executed except that the user does not execute the update of the equipment.

And 13, broadcasting update description and notice of the new version of the intelligent air conditioner for the user through voice, and continuously inquiring whether the intelligent air conditioner is updated or not by the user.

Step 14, the user determines to upgrade the intelligent air conditioner.

The user says the content of 'upgrading intelligent air conditioner' or 'confirm upgrading' for the intelligent sound box, and confirms to upgrade the intelligent air conditioner.

And step 15, informing the user that the intelligent air conditioner is being upgraded.

And step 16, issuing a request for upgrading the intelligent air conditioner.

And step 17, issuing an upgrade instruction to the intelligent air conditioner, wherein the upgrade instruction carries relevant information required by upgrade.

After receiving a request for performing the upgrade of the intelligent air conditioner sent by the intelligent sound box, the cloud platform records the time and the equipment for which the upgrade is initiated by which equipment. And then the cloud platform processes the intelligent air conditioner upgrading service to form an upgrading instruction and upgrading related information, and the upgrading instruction and the related information are issued to the intelligent air conditioner.

And step 18, the intelligent air conditioner continuously reports the upgrading progress of the intelligent air conditioner.

And step 19, the intelligent air conditioner downloads the upgrade package file, decrypts the upgrade package file, verifies the upgrade package file and performs equipment upgrade.

Step 20, the user opens the APP to enter the intelligent air conditioning equipment interface.

The user can open cell-phone APP and enter into intelligent air conditioning equipment page, and cell-phone APP can inquire the current state of intelligent air conditioner to cloud platform, if the in-process that intelligent air conditioner was carrying out the upgrading this moment, cloud platform can be for APP return intelligent air conditioner in-process state of upgrading, and the APP end is the user and shows intelligent air conditioner in upgrading and show current upgrade progress, and cloud platform can be synchronous the upgrade progress for the APP end in real time, and the user of being convenient for looks over intelligent air conditioner's upgrading condition.

And step 21, inquiring the current state of the intelligent air conditioner.

And 22, returning to the current state of the intelligent air conditioner.

Step 23, informing the user that the intelligent air conditioner is currently being upgraded, and displaying the current upgrading progress.

And step 24, synchronizing the upgrading progress of the intelligent air conditioner for the APP.

The intelligent air conditioner reports the upgrading progress to the cloud platform, and the cloud platform synchronizes the upgrading progress to the mobile phone APP, so that a user can see the upgrading condition on the mobile phone APP.

And step 25, finishing the intelligent air conditioner upgrading, and clearing the relevant upgrading information and the upgrading package file.

And step 26, the intelligent air conditioner reports the updated equipment information.

And step 27, receiving, updating and storing the equipment information after the intelligent air conditioner is upgraded.

And 28, reporting the upgrading result of the time, and if the upgrading is successful or failed, and the reason of the upgrading failure by the intelligent air conditioner.

And 29, receiving and updating an upgrade result comprising the intelligent air conditioner, wherein a configuration administrator can check an upgrade record of the equipment.

And step 30, synchronizing the intelligent air conditioner upgrading result.

The intelligent air conditioner reports the upgrading result to the cloud platform, and the cloud platform synchronizes the upgrading result to the mobile phone APP, so that a user can see the upgrading result on the mobile phone APP.

And step 31, processing the service of the voice broadcasting upgrading result.

Step 32, a voice broadcasting instruction is issued to the intelligent sound box, and an upgrading result of the intelligent air conditioner is broadcasted.

And step 33-1, if the intelligent air conditioner is successfully upgraded, broadcasting an upgrading result of the intelligent air conditioner 'intelligent air conditioner is successfully upgraded' for the user through voice.

Step 33-2, if the intelligent air conditioner fails to upgrade, broadcasting the upgrade result of the intelligent air conditioner "intelligent air conditioner fails to upgrade" for the user by voice, and possibly causing the reason of the upgrade failure: the cause of the failure may be XXX.

In step 33, the user asks what is updated in this version of the intelligent air conditioner.

And 35, inquiring the update description and the upgrade notice corresponding to the latest upgrade of the intelligent air conditioner and used for voice broadcasting.

Step 36, returning version update description and upgrade notice, upgrade result (upgrade success, upgrade failure and reasons thereof) of the last upgrade record of the intelligent air conditioner for voice broadcasting.

Step 37, firstly broadcasting version update description of the intelligent air conditioner for the user by voice, and then informing the user that the intelligent air conditioner is successfully upgraded if the intelligent air conditioner is successfully upgraded. If the intelligent air conditioner fails to upgrade, the user is informed of the failure of the intelligent air conditioner upgrade and the reasons possibly causing the failure of the upgrade.

Through the optional example, the voice equipment firstly broadcasts the content concerned by the user in a natural interaction mode, and then informs the user that the equipment needs to be upgraded, so that the user experience is smoother; the version update description can be broadcasted to the user before or after the equipment is updated according to the needs of the user, so that the user can clearly know the content of the equipment update; the upgrading progress and the result of the equipment can be synchronized to the mobile phone APP end, and the user can also see the upgrading progress and the result of the equipment on the mobile phone APP.

It should be noted that, for simplicity of description, the foregoing method embodiments are all expressed as a series of action combinations, but it should be understood by those skilled in the art that the present application is not limited by the order of actions described, as some steps may be performed in other order or simultaneously in accordance with the present application. Further, those skilled in the art will also appreciate that the embodiments described in the specification are all preferred embodiments, and that the acts and modules referred to are not necessarily required in the present application.

From the description of the above embodiments, it will be clear to a person skilled in the art that the method according to the above embodiments may be implemented by means of software plus the necessary general hardware platform, but of course also by means of hardware, but in many cases the former is a preferred embodiment. Based on such understanding, the technical solution of the present application may be embodied essentially or in a part contributing to the prior art in the form of a software product stored in a storage medium (such as ROM (Read-Only Memory)/RAM (Random Access Memory ), magnetic disk, optical disc), including instructions for causing a terminal device (which may be a mobile phone, a computer, a server, or a network device, etc.) to perform the method described in the embodiments of the present application.

According to another aspect of the embodiment of the application, there is also provided an apparatus upgrade device of an intelligent device for implementing the apparatus upgrade method of an intelligent device. Fig. 5 is a block diagram of an apparatus upgrade device of an alternative smart device according to an embodiment of the present application, and as shown in fig. 5, the device may include:

a first obtaining unit 502, configured to obtain a first voice interaction request of a target object, where the first voice interaction request is used to request to execute a first target operation;

a second obtaining unit 504, connected to the first obtaining unit 502, configured to obtain a first operation execution result of the first target operation in response to the first voice interaction request;

the first determining unit 506 is connected to the second obtaining unit 504, and is configured to determine a target device to be upgraded in a group of first devices, where the group of first devices are all intelligent devices bound to the target object;

the first broadcasting unit 508 is connected to the first determining unit 506, and is configured to broadcast upgrade prompt information to the target object after broadcasting the first operation execution result to the target object, where the upgrade prompt information is used to prompt the target device to be upgraded;

And the control unit 510 is connected to the first broadcasting unit 508, and is configured to control the device upgrade to the target device when the upgrade instruction information sent by the target object and used for instructing the device upgrade to the target device is obtained.

It should be noted that, the first acquiring unit 502 in this embodiment may be used to perform the above-mentioned step S202, the second acquiring unit 504 and the first determining unit 506 in this embodiment may be used to perform the above-mentioned step S204, the first broadcasting unit 508 in this embodiment may be used to perform the above-mentioned step S206, and the control unit 510 in this embodiment may be used to perform the above-mentioned step S208.

Through the module, a first voice interaction request of the target object is obtained, wherein the first voice interaction request is used for requesting to execute a first target operation; responding to a first voice interaction request, acquiring a first operation execution result of a first target operation, and determining target equipment to be subjected to equipment upgrading in a group of first equipment, wherein the group of first equipment is intelligent equipment bound with a target object; after broadcasting the first operation execution result to the target object, broadcasting upgrade prompt information to the target object, wherein the upgrade prompt information is used for prompting the target equipment to be subjected to equipment upgrade; under the condition that upgrade instruction information sent by a target object and used for instructing equipment upgrade of target equipment is obtained, the equipment upgrade of the target equipment is controlled, the problem that timeliness of equipment upgrade is poor due to the fact that time of equipment upgrade needs to be accurately predicted in an equipment upgrade method of intelligent equipment in related technologies is solved, and timeliness of the equipment upgrade is improved.

In one exemplary embodiment, the second acquisition unit includes: the sending module is used for sending a first voice interaction request to the target server; the device comprises a receiving module, a receiving module and a processing module, wherein the receiving module is used for receiving a first response message of a first voice interaction request returned by a target server, wherein the first response message carries a first operation execution result and device information to be upgraded, and the device information to be upgraded is used for indicating target equipment to be upgraded; and the extraction module is used for extracting the first operation execution result and the equipment information to be upgraded from the first response message.

In an exemplary embodiment, the above apparatus further includes: the receiving unit is used for receiving the first voice interaction request sent by the voice equipment after sending the first voice interaction request to the target server; the execution unit is used for responding to the first voice interaction request, executing a first target operation and obtaining a first operation execution result; the second determining unit is used for determining target equipment to be subjected to equipment upgrading in a group of first equipment to obtain equipment information to be upgraded, wherein the group of first equipment is intelligent equipment with equipment upgrading control authority for voice equipment; and the sending unit is used for sending the first response message carrying the first operation execution result and the equipment information to be upgraded to the voice equipment.

In one exemplary embodiment, the second determining unit includes: the first determining module is used for determining a group of equipment to be upgraded, which is to be subjected to equipment upgrading, in all intelligent equipment bound by the target object; the second determining module is used for determining a group of second devices which are allowed to be upgraded by the voice device according to the configuration information of each device to be upgraded in the group of devices to be upgraded; and the third determining module is used for determining the same intelligent equipment in the group of first equipment and the group of second equipment as target equipment to obtain equipment information to be upgraded.

In one exemplary embodiment, the first datagram unit comprises: and the broadcasting module is used for broadcasting the equipment identifier of the target equipment and the position information of the target equipment to the target object, wherein the upgrading prompt information comprises the equipment identifier of the target equipment and the position information of the target equipment.

In an exemplary embodiment, the above apparatus further includes: the third acquisition unit is used for acquiring a voice query request of the target object after broadcasting the upgrade prompt information to the target object, wherein the voice query request is used for querying version description information of a device version to be upgraded of the target device; and the second broadcasting unit is used for responding to the voice query request and broadcasting first version description information to the target object, wherein the first version description information is the version description information of the device version to which the target device is to be upgraded.

In an exemplary embodiment, the above apparatus further includes: and the display unit is used for displaying second version description information through the target display component in the process of broadcasting the first version description information to the target object, wherein the second version description information is version description information of the device version to which the target device is to be upgraded, and the first version description information is not identical with the second version description information.

In an exemplary embodiment, the above apparatus further includes: a fourth obtaining unit, configured to obtain a second voice interaction request of the target object after controlling to perform device upgrade on the target device, where the second voice interaction request is used to request execution of a second target operation; a fifth obtaining unit, configured to obtain a second operation execution result of a second target operation and an equipment upgrade result of the target equipment in response to the second voice interaction request; and the third broadcasting unit is used for broadcasting the equipment upgrading result to the target object after broadcasting the second operation execution result to the target object.

According to yet another aspect of embodiments of the present application, there is also provided a storage medium. Alternatively, in this embodiment, the storage medium may be used to execute a program code of the device upgrade method of any one of the smart devices described in the embodiments of the present application.

Alternatively, in this embodiment, the storage medium may be located on at least one network device of the plurality of network devices in the network shown in the above embodiment. Alternatively, in the present embodiment, the storage medium is configured to store program code for performing the steps of: s1, acquiring a first voice interaction request of a target object, wherein the first voice interaction request is used for requesting to execute a first target operation; s2, responding to a first voice interaction request, acquiring a first operation execution result of a first target operation, and determining target equipment to be subjected to equipment upgrading in a group of first equipment, wherein the group of first equipment is intelligent equipment bound with a target object; s3, broadcasting upgrade prompt information to the target object after broadcasting the first operation execution result to the target object, wherein the upgrade prompt information is used for prompting the target device to be subjected to device upgrade; and S4, controlling the equipment to be upgraded under the condition that upgrade instruction information which is sent by the target object and used for instructing the equipment to be upgraded is obtained.

Alternatively, specific examples in the present embodiment may refer to examples described in the above embodiments, which are not described in detail in the present embodiment. Alternatively, in the present embodiment, the storage medium may include, but is not limited to: various media capable of storing program codes, such as a U disk, ROM, RAM, a mobile hard disk, a magnetic disk or an optical disk.

According to still another aspect of the embodiments of the present application, there is further provided an electronic device for implementing the method for processing a service message as described above, where the electronic device may be a server, a terminal, or a combination thereof.

FIG. 6 is a block diagram of an alternative electronic device, according to an embodiment of the present application, including a processor 602, a communication interface 604, a memory 606, and a communication bus 608, as shown in FIG. 6, wherein the processor 602, the communication interface 604, and the memory 606 communicate with each other via the communication bus 608, wherein the memory 606 is configured to store a computer program; the processor 602, when executing the computer program stored on the memory 606, performs the following steps: s1, acquiring a first voice interaction request of a target object, wherein the first voice interaction request is used for requesting to execute a first target operation; s2, responding to a first voice interaction request, acquiring a first operation execution result of a first target operation, and determining target equipment to be subjected to equipment upgrading in a group of first equipment, wherein the group of first equipment is intelligent equipment bound with a target object; s3, broadcasting upgrade prompt information to the target object after broadcasting the first operation execution result to the target object, wherein the upgrade prompt information is used for prompting the target device to be subjected to device upgrade; and S4, controlling the equipment to be upgraded under the condition that upgrade instruction information which is sent by the target object and used for instructing the equipment to be upgraded is obtained.

Alternatively, the communication bus may be a PCI (Peripheral Component Interconnect, peripheral component interconnect standard) bus, or an EISA (Extended Industry Standard Architecture ) bus, or the like. The communication bus may be classified as an address bus, a data bus, a control bus, or the like. For ease of illustration, only one thick line is shown in fig. 6, but not only one bus or one type of bus. The communication interface is used for communication between the electronic device and other equipment. The memory may include RAM or may include non-volatile memory (non-volatile memory), such as at least one disk memory. Optionally, the memory may also be at least one memory device located remotely from the aforementioned processor.

As an example, the memory 606 may include, but is not limited to, a first acquiring unit 502, a second acquiring unit 504, a first determining unit 506, a first broadcasting unit 508, and a control unit 510 in the processing device including the service message. In addition, other module units in the processing apparatus of the service message may be included, but are not limited to, and are not described in detail in this example.

The processor may be a general purpose processor and may include, but is not limited to: CPU (Central Processing Unit ), NP (Network Processor, network processor), etc.; but also DSP (Digital Signal Processing, digital signal processor), ASIC (Application Specific Integrated Circuit ), FPGA (Field-Programmable Gate Array, field programmable gate array) or other programmable logic device, discrete gate or transistor logic device, discrete hardware components.

Alternatively, specific examples in this embodiment may refer to examples described in the foregoing embodiments, and this embodiment is not described herein. It will be understood by those skilled in the art that the structure shown in fig. 6 is only schematic, and the device implementing the above service message processing method may be a terminal device, and the terminal device may be a smart phone (such as an Android mobile phone, an iOS mobile phone, etc.), a tablet computer, a palmtop computer, a mobile internet device (Mobile Internet Devices, MID), a PAD, etc. Fig. 6 is not limited to the structure of the electronic device. For example, the electronic device may also include more or fewer components (e.g., network interfaces, display devices, etc.) than shown in FIG. 6, or have a different configuration than shown in FIG. 6.

Those of ordinary skill in the art will appreciate that all or part of the steps in the various methods of the above embodiments may be implemented by a program for instructing a terminal device to execute in association with hardware, the program may be stored in a computer readable storage medium, and the storage medium may include: flash disk, ROM, RAM, magnetic or optical disk, etc.

The foregoing embodiment numbers of the present application are merely for describing, and do not represent advantages or disadvantages of the embodiments.

The integrated units in the above embodiments may be stored in the above-described computer-readable storage medium if implemented in the form of software functional units and sold or used as separate products. Based on such understanding, the technical solution of the present application may be embodied in essence or a part contributing to the prior art or all or part of the technical solution in the form of a software product stored in a storage medium, including several instructions to cause one or more computer devices (which may be personal computers, servers or network devices, etc.) to perform all or part of the steps of the methods described in the various embodiments of the present application.

In the foregoing embodiments of the present application, the descriptions of the embodiments are emphasized, and for a portion of this disclosure that is not described in detail in this embodiment, reference is made to the related descriptions of other embodiments.

In several embodiments provided in the present application, it should be understood that the disclosed client may be implemented in other manners. The above-described embodiments of the apparatus are merely exemplary, and the division of the units, such as the division of the units, is merely a logical function division, and may be implemented in another manner, for example, multiple units or components may be combined or may be integrated into another system, or some features may be omitted, or not performed. Alternatively, the coupling or direct coupling or communication connection shown or discussed with each other may be through some interfaces, units or modules, or may be in electrical or other forms.

The units described as separate units may or may not be physically separate, and units shown as units may or may not be physical units, may be located in one place, or may be distributed on a plurality of network units. Some or all of the units may be selected according to actual needs to achieve the purpose of the solution provided in the present embodiment.

In addition, each functional unit in each embodiment of the present application may be integrated in one processing unit, or each unit may exist alone physically, or at least two units may be integrated in one unit. The integrated units may be implemented in hardware or in software functional units.

The foregoing is merely a preferred embodiment of the present application and it should be noted that modifications and adaptations to those skilled in the art may be made without departing from the principles of the present application and are intended to be comprehended within the scope of the present application.

Claims

1. The device upgrading method of the intelligent device is characterized by comprising the following steps of:

acquiring a first voice interaction request of a target object through voice equipment, wherein the first voice interaction request is used for requesting to execute a first target operation;

Responding to the first voice interaction request, the voice equipment acquires a first operation execution result of the first target operation and determines target equipment to be subjected to equipment upgrading in a group of first equipment, wherein the group of first equipment is intelligent equipment bound with the target object;

after the voice equipment broadcasts the first operation execution result to the target object, the voice equipment broadcasts upgrade prompt information to the target object, wherein the upgrade prompt information is used for prompting the target equipment to be subjected to equipment upgrade;

and under the condition that the voice equipment acquires upgrade instruction information which is sent by the target object and is used for instructing the equipment upgrade of the target equipment, controlling the equipment upgrade of the target equipment.

2. The method of claim 1, wherein the obtaining, in response to the first voice interaction request, a first operation execution result of the target operation and determining a target device to be subjected to device upgrade in a group of first devices includes:

sending the first voice interaction request to a target server;

receiving a first response message of the first voice interaction request returned by the target server, wherein the first response message carries the first operation execution result and equipment information to be upgraded, and the equipment information to be upgraded is used for indicating the target equipment to be upgraded;

And extracting the first operation execution result and the equipment information to be upgraded from the first response message.

3. The method of claim 2, wherein after said sending the first voice interaction request to the target server, the method further comprises:

receiving the first voice interaction request sent by the voice equipment;

responding to the first voice interaction request, executing the first target operation, and obtaining the first operation execution result;

determining the target equipment to be subjected to equipment upgrading in the group of first equipment to obtain the equipment information to be upgraded, wherein the group of first equipment is intelligent equipment with equipment upgrading control authority for the voice equipment;

and sending the first response message carrying the first operation execution result and the equipment information to be upgraded to the voice equipment.

4. The method of claim 3, wherein the determining the target device of the set of first devices to be device upgraded to obtain the device information to be upgraded comprises:

determining a group of equipment to be upgraded, which is to be subjected to equipment upgrading, in all intelligent equipment bound with the target object;

Determining a group of second devices which are allowed to be upgraded by the voice device according to the configuration information of each device to be upgraded in the group of devices to be upgraded;

and determining the same intelligent equipment in the group of first equipment and the group of second equipment as the target equipment to obtain the equipment information to be upgraded.

5. The method of claim 1, wherein broadcasting the upgrade prompt message to the target object comprises:

and broadcasting the equipment identifier of the target equipment and the position information of the target equipment to the target object, wherein the upgrading prompt information comprises the equipment identifier of the target equipment and the position information of the target equipment.

6. The method of claim 1, wherein after said broadcasting an upgrade prompt to said target object, said method further comprises:

acquiring a voice query request of a target object, wherein the voice query request is used for querying version description information of a device version to be upgraded of the target device;

and responding to the voice query request, broadcasting first version description information to the target object, wherein the first version description information is version description information of a device version to which the target device is to be upgraded.

7. The method of claim 6, wherein in the broadcasting the first version description information to the target object, the method further comprises:

and displaying second version description information through a target display component, wherein the second version description information is version description information of a device version to which the target device is to be upgraded, and the first version description information is not identical to the second version description information.

8. The method of any of claims 1-7, wherein after the control device upgrades the target device, the method further comprises:

acquiring a second voice interaction request of the target object, wherein the second voice interaction request is used for requesting to execute a second target operation;

responding to the second voice interaction request, and acquiring a first operation execution result of the second target operation and a device upgrading result of the target device;

and broadcasting the device upgrading result to the target object after broadcasting the first operation execution result to the target object.

9. An apparatus upgrade device for an intelligent apparatus, comprising:

The first acquisition unit is used for acquiring a first voice interaction request of the target object, wherein the first voice interaction request is used for requesting to execute a first target operation;

the second obtaining unit is used for responding to the first voice interaction request and obtaining a first operation execution result of the first target operation;

the first determining unit is used for determining target equipment to be subjected to equipment upgrading in a group of first equipment, wherein the group of first equipment is intelligent equipment bound with the target object;

the first broadcasting unit is used for broadcasting upgrade prompt information to the target object after broadcasting the first operation execution result to the target object, wherein the upgrade prompt information is used for prompting the target device to be subjected to device upgrade;

the control unit is used for controlling the equipment to be upgraded on the target equipment under the condition that upgrade instruction information which is sent by the target object and used for instructing the equipment to be upgraded on the target equipment is acquired; the first acquisition unit, the second acquisition unit, the first determination unit, the first broadcasting unit and the control unit are located on the voice equipment.

10. A computer-readable storage medium, characterized in that the computer-readable storage medium comprises a stored program, wherein the program when run performs the method of any one of claims 1 to 8.

11. An electronic device comprising a memory and a processor, wherein the memory has stored therein a computer program, the processor being arranged to perform the method of any of claims 1 to 8 by means of the computer program.