CN115099441A - Reception equipment and system for unmanned independent operation restaurant - Google Patents
Reception equipment and system for unmanned independent operation restaurant Download PDFInfo
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- B—PERFORMING OPERATIONS; TRANSPORTING
- B25—HAND TOOLS; PORTABLE POWER-DRIVEN TOOLS; MANIPULATORS
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Abstract
The invention discloses a reception device and a system for an unmanned self-service restaurant, which comprise a communication module, a background server system general platform and a plurality of reception terminal devices in the unmanned self-service restaurant or the restaurant, wherein the reception terminal devices are intelligent walking devices, the intelligent walking devices mainly comprise one or more reception robots or reception robots, and can receive customers, prepare food materials and settle orders, and can receive the customers entering the unmanned restaurant to the corresponding dining table number and then distribute the customers, so that the unmanned restaurant is operated independently, the unmanned reception and the unmanned distribution are realized, the manpower and the cost are saved, and the unmanned restaurant is simpler and more convenient to use and merge.
Description
Technical Field
The invention relates to the field of intelligent robots and unmanned restaurants, in particular to reception equipment and a system for an unmanned autonomous restaurant operation.
Background
With the acceleration of life rhythm and the rise of kitchen revolution, the intelligent automatic operation is more and more established, and the application of intelligent automatic equipment of unmanned restaurants is more indispensable. Although various intelligent robots are applied more and more widely at present, a large part of reception work needs manual work, and the cost is high, so that the intelligent robot equipment for reception is particularly necessary in the reception work of unmanned restaurants.
Disclosure of Invention
The invention aims to overcome the defects of the prior art, and provides the receiving equipment and the receiving system for the unmanned self-service restaurant, which can receive customers, prepare food materials, settle orders and the like in the unmanned restaurant, receive the customers entering the unmanned restaurant to the corresponding dining table number, and then distribute the customers or place the order, so that the self-service operation, unmanned receiving and unmanned distribution of the unmanned restaurant are realized, the manpower and the cost are saved, and the unmanned restaurant is simpler and more convenient to use and merge.
The customer reception equipment and the customer reception system comprise a communication module, a background server system main platform and a plurality of customer reception terminal equipment which are arranged in an unmanned autonomous operation restaurant or restaurant, wherein the background server system main platform is provided with all relevant equipment information and food information stored in the unmanned autonomous operation restaurant, the customer reception terminal equipment is intelligent walking equipment which mainly comprises one or more than one customer reception robots or customer reception robots, one or more than one customer reception robots, food preparation materials and order settlement types can be carried out, all the customer reception robots or the customer reception robots in the unmanned autonomous operation restaurant are subjected to name classification and number management and stored in the background server system main platform, the background server system main platform is subjected to domination and management according to the numbers on the robots or the robots, and the robots and the customer reception robots can be dominated and managed according to needs, The method mainly includes that a customer enters an unmanned autonomous operating restaurant, a robot in charge of reception or a robot handle receives the customer to a dining table position in the restaurant, the robot is called a reception robot or a reception robot car for short, and a human body recognition module, an intelligent voice conversation module and a positioning navigation module are arranged in the reception robot or the reception robot car; the corresponding table numbers are stored in the background system by the background server system general platform after all tables in the unmanned restaurant are numbered, so that the related table positions and number information are stored after the background system is in interactive connection with the reception robot or the reception robot, generally, the reception robot or the reception robot is in corresponding and matching with the corresponding numbers on the tables in the restaurant, the background system of the unmanned autonomous restaurant is convenient to manage, and the background server system platform governs the reception robot or the reception robot to receive other customers in the restaurant when the customers order on-site eat meals in the restaurant, the background server system general platform can automatically arrange the numbers of the tables in the background system according to the order time sequence of the customers or can also give orders according to the order process of the customers when the customers give orders The customer self-defines and selects the number of the vacant table, and after the number of the table is selected, the reception robot or the reception robot vehicle takes the customer to the corresponding number position of the table in the restaurant and continues to wait for other customers;
the intelligent voice dialogue module in the reception robot or the reception robot vehicle is provided with a cloud platform, an implanted professional knowledge word bank is arranged in the cloud platform, the cloud platform can communicate with a client for related professional problems and daily words, and the voice implantation has multiple methods The third is that the reception robot or the reception vehicle adopts or explains to the customer through other platforms, the other platforms have hundred degrees of voice, the Aliyun science promotion cloud and other voice platforms, when the customer enters the unmanned restaurant, the human body recognition module of the reception robot or the reception vehicle at the portal identifies the customer, the customer actively moves or walks or runs to the front of the customer, calls the customer, and sends out welcome words by voice, such as 'I is XXX service personnel, welcomes the restaurant, please enter the seat with the customer' and other related information, and can communicate with the customer welcome language;
the human body recognition module of the reception robot or the reception robot vehicle is arranged on the head or the top device of the reception robot or the reception robot vehicle, the height of the reception robot or the reception robot vehicle is arranged in a normal height range of an adult, the human body recognition module is arranged in a sight line of the normal adult when the human body recognition module looks at the robot or the robot vehicle, the reception robot or the reception robot vehicle can also be beneficial to communication and conversation between a customer and the customer, the reception robot or the reception robot vehicle can be arranged into a shape of a human body, a shape of an animal body or shapes of other commodity objects, and the reception robot or the reception robot vehicle can be a reception robot or a reception vehicle according to the design of a merchant operated by an unmanned restaurant or the shape requirements liked by the customer as long as the reception robot or the reception vehicle has the function of recognizing the human body and then can perform barrier-free voice communication with the customer, can automatically walk or move or drive the customer or bring the customer into the reception robot or the reception vehicle within the scope of the unmanned autonomous operation restaurant, when the reception robot or the reception robot car receives the order from the customer to the dining table in the restaurant, the customer downloads and registers an APP applet or other special software corresponding to the autonomous restaurant system through an intelligent terminal device carried by the customer or clicks on a field display screen on the reception robot or the reception robot car to order, selects a meal name to be one or more corresponding large, medium or small, sends the taste required by the selected meal to a background server system general platform of the unmanned autonomous restaurant, the background server system general platform receives order information issued by the customer and then sends an instruction to an automatic cooking system of the restaurant, the automatic cooking system finishes the ordered meal and then pushes the ordered meal to a fixed meal taking window and sends the ordered meal to the background server system general platform which controls the reception robot or the reception robot car to the meal taking window to take the meal, the method comprises the steps that the customer can add or order food or add other drinks or other commodities halfway when eating the food, only the APP applet or other special software corresponding to the restaurant needs to be opened to send the food or drinks or other commodities to the background server system main platform of the unmanned autonomous restaurant, one or more corresponding large, medium or small portions or taste types of the food or drinks or other commodities are selected again, orders of the food or drinks or other commodities are added and added on the site display screen of the reception robot or the reception robot, the background server system main platform receives order information issued by the customer and then sends instructions to the automatic cooking system of the restaurant or the reception robot to prepare drinks or other commodities required by the customer, after the customer finishes using the meal, the customer can click payment in an APP applet or other special software on the carried intelligent terminal device or on a display screen of the reception robot or the reception robot vehicle, and can select payment time including that the customer can select a mode of week ending, month ending or season ending to pay.
Furthermore, the head or the top device of the reception robot or the reception robot car is arranged on a movable platform or a movable module with a certain height, the movable platform or the movable module is formed by combining a plurality of small platforms or small modules, the movable platform or the movable module formed by combining the small platforms or the small modules is the car body or the robot body part of the reception robot or the reception robot car, each small platform or the small modules are formed by mutually matching a support frame, a support beam, a cross beam, a support, a rotating mechanism and a movable mechanism, a movable balancing device is arranged at the bottom end or the chassis of the movable platform or the movable module with the certain height, which is close to the ground, a group or a plurality of groups of driving power and one or a plurality of rotating wheels, and one or two rotating wheels, the device is provided with an independent balancing device, more than two rotating wheels are self-propelled parallel devices, and the driving power and the rotating wheels are connected and rotated integrally or separately according to the design, are arranged on or below the parallel devices, are provided with a power source connecting device for driving, can be connected with a vehicle body or a robot body integrally or separately, and can be connected by adopting other modes such as welding screws, buckles and the like, or can be connected by adopting one or more combinations; the power source is one or more batteries or one or more groups of batteries, one or more groups of batteries or one or more groups of forward-voltage and reverse-voltage devices and voltage stabilizing devices are provided, the voltage required by equipment and operation integrated electrical appliance signal feedback and the like can be changed into safe low voltage and the like, the voltage can also be inverted into the voltage of running power and refrigeration air supply, the batteries with the same level voltage can be configured according to the voltage requirement during design, the supply of power supply when various equipment operates is ensured, various power supply voltages are connected with various corresponding equipment through power lines for use, the power supply is provided with a direct charging device which is externally connected to supplement electric energy for single or multiple electric energy sources, an intelligent unmanned automatic charging device can also be adopted, the automatic charging device is arranged on one point or multiple points on the reception robot or the reception robot vehicle, and the position of the power supply charging point is stored in a system of the reception robot or the reception robot, the automatic charging device is arranged on the corresponding point position, when the electric energy of the reception robot or the reception robot vehicle is insufficient, the reception robot or the reception robot vehicle can be charged at the power supply device of the electric energy source of the restaurant in advance, the reception robot or the reception robot vehicle can leave a fixed position or an operation position after the electric energy is supplemented, the power supply device is disconnected immediately when the reception robot or the reception robot vehicle leaves the system after the electric energy is fully charged, the power supply device adopts a standby power supply of 220V or below for power supply and is equipped according to an electric power safety device, the safe self-charging or manual direct power supply is achieved, the self-power supply technology has no technical barrier, the self-power supply technology does not need to be expressed one by one, only the position is fixed, and the automatic running reception robot or the reception robot vehicle can find the position to be connected; the power supply can also adopt modularization, the battery of the reception robot or the reception robot vehicle is manually replaced by adopting a battery replacement mode, and the battery also has electric quantity management and alarm to a manager and a background for the replacement and maintenance of the manager and an operator; the box body shell and the robot body shell of the reception robot or the reception robot vehicle also need to consider path planning and obstacle avoidance equipment, position selection of a camera and other equipment and placement and installation positions considered by environment so as to ensure normal use of the equipment; various devices and application devices in various running functions are designed to have a self-checking function, all the various devices have an alarm function before or after a fault to judge the fault, the equipment can be judged to be about to have the fault by adopting data running and original inconsistency, and if the equipment cannot be used, the unavailable information is reported to an administrator or an operator or a background server system general platform or reported to other authorized managers according to a module; the reception robot or the reception robot vehicle can be additionally provided with an environment monitoring device, an air purifying device and the like in design, the environment monitoring device can monitor the environment quality of the unmanned autonomous operation restaurant in real time, air purification is carried out when the air quality is monitored to ensure the freshness of the environment in the restaurant, and the functional designs can be designed and added according to actual requirements so that the unmanned autonomous operation restaurant can operate more perfectly.
Furthermore, the bottom of the head or top device of the reception robot or the reception robot car is provided with a rotating mechanism, the rotating mechanism supports the head or top device to rotate 360 degrees back and forth on a movable platform or module, a front-end face snapshot acquisition system in the head or top device or a human body recognition module in other positions shoots the face of the human body, a network transmission system transmits and exchanges data, pictures and video streams of the shot face image of the human body, the network transmission system generally establishes a special network by renting an optical fiber line in operation, and the rear-end analysis management system are responsible for gathering, processing, storing, applying, managing and sharing the related data of the front-end face snapshot acquisition system, and are provided with a face structural analysis service, an application management and storage system and a central management platform, the central management platform consists of servers carrying platform software modules and comprises a central management server, a video stream access processing server, a picture stream processing server and the like; the system comprises a face recognition system architecture analysis module, a face recognition system architecture analysis module and a face recognition system architecture analysis module, wherein the face recognition system architecture analysis module comprises an intranet and a private network, and a portrait application platform of the intranet is mainly responsible for acquiring the character feature extraction and library building of a portrait library and the linkage function with other deployment units; the portrait recognition service of the private network is mainly responsible for real-time video analysis, face photo structuring, portrait comparison calculation, data storage, data retrieval and other functions, and bears the main calculation function, the background server system general platform is connected with the human body recognition module of the reception robot or the reception robot car through the communication module, then interacts with the control module and the main control module or the branch control module in the unmanned autonomous restaurant system and the cooperation of each system and each module, completes the process of recognizing customers entering the restaurant and can recognize whether the ordering personnel enter, the method of determining whether the ordering personnel can also adopt the recognition of the intelligent terminal, the recognition method of the intelligent terminal can be realized by adopting the system and the positioning points or the induction of the terminal and other methods, after the non-ordering personnel and the ordering personnel are recognized according to various types, the reception robot or the reception robot vehicle takes the ordering person to a table position determined by the ordering person according to the information of the ordering person, the number of the table and the number of the table position of the original ordering are checked accurately and then communicated with the ordering person to enable the ordering person to sit at a dining table determined by the ordering person, after the non-ordering person is identified, the reception robot or the reception robot vehicle communicates with the non-ordering person, if the non-ordering person sits at an empty table position when the non-ordering person sits at an empty position for on-site eating, the non-ordering person can order for the non-ordering person after sitting, the ordering person can order on an intelligent terminal APP or a small program or other software, also can order on an intelligent desktop, also can order directly on a display screen of the reception robot or the reception robot vehicle or can communicate with the reception robot or the reception robot vehicle for voice ordering, and can inform the ordering person to a server of the ordering information and the ordering information of the ordering system after ordering food, liquor, water and other commodities are ordered according to hobby customers, tastes, and the ordering amount is ordered by ordering person and the ordering information and the ordering person is added to the ordering server Recording or settling accounts, soliciting a payment method of a diner, wherein the payment can be carried out before or after a meal, the payment can be carried out by adopting bank cards, digital currency, WeChat, Payment treasures or membership and methods such as change purses, and the like, and a person who does not order meal leaves or arranges for rest after exchanging when not having a meal; the reception robot or the reception robot vehicle can carry out camera shooting scanning in the restaurant range through a positioning navigation module in the reception robot or the reception robot vehicle in the moving or running or walking process to construct a map, one or more cameras are arranged at the front end or the top of the reception robot or the reception robot vehicle, the cameras are transmitted to a background of a system of the reception robot or the reception robot vehicle after being subjected to camera shooting scanning, a path is automatically planned after the background constructs the map, the automatic running and obstacle avoidance reach the position of a customer, the planned path is the number of the determined business dining tables according to the size of the business area determined by the unmanned autonomous business restaurant, the size of each table is also considered, the movement space of a chair and a person of a human seat is also considered, and the walking distance between other reception robots or the reception robot vehicles in operation in the reception robot or the reception robot vehicle or the unmanned autonomous restaurant is also considered, and all intelligent devices and tools used in the unmanned autonomous restaurant are in the category of considering the planned path, information for storing various devices is arranged in the front end system of the system and the front end of each intelligent device comprises other movable or walking intelligent devices and a reception robot or a reception robot, a panoramic map of the unmanned autonomous restaurant can be constructed when the reception robot or the reception robot runs in some areas in the restaurant, the position where the front end system or the background server system runs along a fixed line or the intelligent devices freely runs is determined to be uploaded in real time, the action of each device is allocated by the system, the time point cannot be interfered, run or operated at the position interaction point and the line running, and the unmanned autonomous restaurant has the functions of entering customers for avoiding food obstacles, stopping the advance and the like, the obstacle avoidance function also covers the identification of the height space obstacle, and the height space obstacle avoidance adopts the height detection coverage of a laser radar, the identification of a camera addition algorithm and the detection of other detection light source addition algorithms which can identify the height obstacle; the detection of the height obstacles is totally applied in the system cooperation, and the height obstacles are applied to detection when encountering obstacles with certain height after being matched with the system of the background server system main platform and other systems; one or more cameras on the reception robot or the reception robot vehicle prevent the vehicle or the robot from being considered damaged, and are matched with the functions of object recognition, meal taking evidence and face recognition, whether food is taken away or not and the function of obstacle avoidance are achieved; the body of the reception robot or the reception robot vehicle is provided with one or more manipulators, each manipulator comprises a rotary joint, each rotary joint comprises one or more steering engine rotary joints, each steering engine rotary joint further comprises one or more stepping motors, the one or more steering engine rotary joints can rotate in 360-degree freedom degrees in a circle, realize 180-degree horizontal motion, move left and right and move up and down, a controller is arranged in each manipulator, and the manipulator can rotate at any angle by matching with an algorithm to realize the actions of manufacturing, packaging, taking food and the like; one or more mechanical arms can be arranged on a support frame or an upright post at the outer part, the left side, the right side, the upper part or the top of a support frame of a body or a body of an automatic traveling reception robot or a reception robot vehicle, the arms of the robot are also mechanical arms, the mechanical arms can move up and down and move left and right, the mechanical wrist can be adjusted or bent in multiple degrees of freedom, and a steering engine or a spherical wrist shape, gear rotation, a chain wheel and other methods are adopted to realize the functions.
Furthermore, after the reception robot or the reception robot car receives the customer, the reception robot or the reception robot car places an order after receiving the customer and calls the customer, during the process of placing the customer, the customer can have conversation communication with the robot or the robot and inquire special dishes, external weather, news events and encyclopedia knowledge in the restaurant, the reception robot or the reception robot car has an intelligent explanation function, the reception robot or the reception robot car also has strong indoor mapping capacity, explanation points can be set according to scenes in the unmanned restaurant to explain to a certain region, such as a food making region, a dining region and a commodity storage region, so that when the customer enters the unmanned restaurant to visit, the method comprises the steps that corresponding contents can be introduced when a customer is brought to a certain position in a restaurant by a reception robot or a reception robot car, like a commentator, a positioning navigation module of the reception robot or the reception robot car is also provided with strong indoor map drawing and constructing capacity, the robot or the robot car can be directly navigated and taken by voice commands according to the requirements of the customer, if the customer says, "I want to go to xx dining table for dinner", the reception robot or the robot can automatically navigate the customer to a destination within the coverage range of the restaurant according to the requirements of the customer, and if no other tasks are available after the customer reaches the destination, the customer can automatically return to a starting point, and the rest functions can be configured; the numbers and the names of the dining table and the dining chair can be randomly numbered by using methods such as 001, 002 or A, B, C, D or A0001 and the like, the numbers correspond to the positions, if the dining table and the dining chair leave the corresponding positions, alarm information is sent out and sent to a background server system general platform, the alarm information is not repeated in the respective business areas, the corresponding manufacturing area management module, the commodity storage area management module, the dining area management module, the manufacturing area, the commodity storage area, the dining area in the background server system general platform are recorded after the numbers are numbered, the reasonable setting is carried out after the planning and the layout are carried out according to the area in the unmanned and autonomous restaurant, and a rest area, an entertainment area or a public health area can be configured in the unmanned and autonomous restaurant according to the design or the requirement, but the rest area, the entertainment area or the public health area can be configured in the unmanned and autonomous restaurant, The entertainment area or the public health area is arranged separately from the production area and the dining area, the preparation area is a closed area and is arranged at one end of the unmanned autonomous restaurant far away from the dining area, the rest area, the entertainment area and the public health area, so that the aseptic requirement of the whole meal preparation can be met by full automation without other personnel to carry bacteria and germs during the meal preparation, one or more cameras are arranged in the making area for health monitoring of the made meal, meanwhile, guests can watch the manufacturing process and control food materials on site to monitor food sanitation and safety, the unmanned manufacturing area is also provided with a mosquito repelling and insect repelling device function and a living organism alarming function, if other living organisms enter the unmanned manufacturing area during manufacturing and feeding, an alarm is given, and the unmanned manufacturing area is processed by a manager and then starts to be manufactured again after meeting the sanitation standard; the rest area is arranged at one end, far away from the dining area and the entertainment area, of the unmanned independent restaurant, so that customers are prevented from being disturbed by the customers in the dining area and the entertainment area when the customers want to rest; the rest area and the public health area are also closed private area spaces, the closed private area spaces can be independently designed into a small room or a closed device formed by rails with rail devices around, and the rest area is also provided with a sound insulation and noise isolation device.
Furthermore, when the reception robot or the reception robot vehicle needs to receive numbers of dining tables of customers in a dining area, firstly, information of all dining tables in the dining room is stored in the robot by the background server system main platform and comprises dining table number information, seated dining table number information and vacant dining table number information, after vacant dining table information is searched in dining table information stored in the self system, a map is automatically constructed in a dining room range, a path is planned, and obstacles are avoided, the customers are led to sit at the vacant dining tables in the dining room; the reception robot or the reception robot vehicle can carry out fixed line walking or automatic path planning and adopt the obstacle avoidance line walking, has the obstacle avoidance function, has driving power, uses a battery as power energy, has the communication function, has one or more cameras for identifying articles or cabinet numbers recorded by the cameras, identifying commodity numbers, codes and intelligent terminals or APP, small programs and other software and the use and application of autonomous development software to achieve the purposes of purchasing orders for on-site customers, and can be connected with a background server system main platform and shared with data interaction content to achieve the purposes of ordering wine drinks and other commodities for the customers and settling the money and the like, the functions are operated by a customer intelligent terminal and can also be operated on a display screen of the reception robot or the reception robot vehicle, the systems are operated on a local display screen, and the control module or the main control module system is stored in a front end terminal to be more convenient for the customers to use, the results of unmanned preparation of food, unmanned distribution of food and unmanned operation of dining room are achieved; when a customer finishes eating on the spot in a restaurant, clicks account settlement payment in a mobile phone APP or a small program or other system software through an intelligent terminal carried by the customer or on a spot display screen of a reception robot or a reception robot vehicle, a background server system general platform of the restaurant receives an instruction of account settlement payment of the customer, the instruction is sent to the customer through a communication module of the background server system general platform according to the expense of the bill amount of the customer, the customer purchases an order on the spot by a common customer, a member customer can select the payment or pay in a mode of week or month or season, the time accumulated by the system to the maximum extent is the payment of season, the payment mode is selected or sent to the background server system general platform of the restaurant after the spot payment, and when the customer who pays the payment or selects the payment in the mode of week or month or season leaves, the background server system general platform is responsible for the robot of the dining table to send information that the customer leaves the restaurant, the customer is sent with a voice such as 'welcome next time, thank you, goodbye'.
Furthermore, the communication module comprises local networking communication, networking communication and wired wireless communication, the communication module adopts 4G \5G \ GPRS \ LORA \ WIFI \ NB-IoT \ BLE \ ZIGBEE wireless communication or CAN \485\ Ethernet wired communication and GPRS positioning system, the communication module is also designed with Bluetooth, WIFI and ZIGEB communication modules and also comprises other wired wireless communication, and the communication module CAN be compatible with communication interfaces of wireless and wired communication developed in the future and also comprises communication of other countries; the communication module is also provided with a voice recognition module, and when the communication module is received, voice communication can be recognized, and conversation and broadcasting can be carried out in a terminal equipment mobile phone APP or small program and voice interaction mode; the intelligent terminal and the display screen can also adopt a voice input or character input and English input mode to carry out order issuing and settlement; the system also comprises a main control module or a subentry control module, the main control module or the subentry control module also comprises a plurality of subentry control modules, the main control module and the subentry control module can be fused into a whole, and any one of the plurality of subentry control modules can replace the main control module; the main control module comprises a plurality of subentry control modules which can directly interact with the information of the main platform of the background server system, share data, receive instructions, send instructions and the like according to the setting of the system, can realize the reception work of the reception robot or the reception machine vehicle, and can complete and cooperate with the main platform of the background server system to be butted with customers and complete the dining.
Furthermore, the unmanned autonomous restaurant reception equipment and system further comprise a control module, a main control module or each subentry control module in the equipment and system, and the control module, the main control module or each subentry control module is controlled and combined to interact with a background server system main platform to complete the whole process operation of reception, order placement, order settlement and the like; the background server system general platform consists of a server system, a database system and a cloud computing system; a background total system module is built in the server through layout and algorithm; the general platform of the background server system comprises a data control and acquisition module, a meal edible raw or semi-finished or cooked food shelf loading management module, a meal edible raw or semi-finished or cooked food shelf unloading management module, a quantity management module, a data recording and query module, a financial management module, a reconciliation module, a purchase-sale-storage module, a price module, an operation calculation module, a user information management module, an equipment positioning management module, an equipment information management module, a data receiving module, a data sending module, an APP operation module, a data statistics module, an equipment fault maintenance module, a region management module and a service operation module, and can realize other management and calculation methods and storage methods, and can also realize storage and item division management of dealers, agents, administrative regions or scribing management and other contents and management of all clients, The management of the production process and the system, the cost accounting, the price, the taste of the purchased variety and the like, the management of the intelligent terminal and the APP applet connection management, the management of the unmanned autonomous restaurant dish lifting equipment, the reception equipment, the automatic meal production equipment and the background server system total platform by adopting a communication connection method to be connected with all the running intelligent walking equipment or reception robots or reception robot vehicles, the management of the functions of automatic obstacle avoidance, path planning, navigation, positioning, parking, map construction, running record, selling clients, selling record and the like is realized, the management of the on-site cooking automatic production equipment and the other equipment which automatically produce meals on site in the unmanned autonomous restaurant operation are respectively stored, arranged, managed and executed in the main control module or the control module and the background server system total platform, the main control module can also realize the functional arrangement and the storage of other contents, and the management of the main control module can also realize the functional arrangement and the functional arrangement of other contents and the storage of the intelligent terminal and the APP applet connection management, And (4) data exchange.
The invention has the beneficial effects that: by the invention, customers can be received, food materials can be prepared, orders can be settled and the like in the unmanned restaurant, the customers entering the unmanned restaurant can be received to the corresponding dining table number and then delivered or placed, the autonomous operation, unmanned reception and unmanned delivery of the unmanned restaurant are realized, the manpower and the cost are saved, and the unmanned restaurant is simpler and more convenient to use and merge.
Drawings
FIG. 1 is a schematic view of the external structure of the reception apparatus according to the present invention;
FIG. 2 is a schematic diagram (I) of the internal structure of the reception apparatus according to the present invention;
fig. 3 is a schematic diagram (two) of the internal structure of the reception apparatus of the present invention.
In the figure: 1-an unmanned independent restaurant; 2-a communication module; 3-background server system main platform; 4-a reception robot or a reception robot vehicle; 5-a human body recognition module; 6-intelligent voice dialogue module; 7-positioning navigation module; 8-a mobile platform or mobile module; 9-a rotating mechanism; 10-a balancing device; 11-a running wheel; 12-a battery; 13-automatic charging means; 14-a camera; 15-a manipulator; 16-steering engine rotary joint; 17-a display screen; 18-a main control module or a subentry control module; 19-path planning and obstacle avoidance equipment.
Detailed Description
In order to more clearly understand the technical features, objects and effects of the present invention, the following description will be given of specific embodiments of the present invention, but the scope of the present invention is not limited to the following description.
In the embodiment, the reception equipment and the system of the unmanned self-service restaurant comprise an unmanned self-service restaurant 1 or a restaurant, a communication module 2, a background server system general platform 3 and a plurality of reception terminal equipment, wherein the background server system general platform 3 is provided with all relevant equipment information and food class information stored in the unmanned self-service restaurant 1, the reception terminal equipment is intelligent walking equipment which mainly comprises one or more reception robots or reception robots 4, one or more reception robots can receive customers, prepare food materials and settle orders, each reception robot or reception robot 4 in the unmanned self-service restaurant is subjected to name classification and number management and is stored in the background server system general platform 3, and the background server system general platform 3 is subjected to command and management according to the number on the robot or robot, the method mainly explains that when a customer enters an unmanned autonomous operation restaurant 1, the robot in charge of reception or the robot receives the customer to a position of a dining table in the restaurant, namely a reception robot or a reception robot car 4, and a human body recognition module 5, an intelligent voice dialogue module 6 and a positioning navigation module 7 are arranged in the reception robot or the reception robot car 4; the corresponding table numbers are systematically arranged at the table positions in the unmanned restaurant, after all tables in the unmanned restaurant are numbered, the corresponding numbers on the tables are stored in the background system by the background server system main platform 3, the relevant table positions and number information are also stored after the background system is interactively connected with the reception robot or the reception robot car 4, generally, the reception robot or the reception robot car 4 is also corresponding and matched with the corresponding numbers on the tables in the restaurant, the background system of the unmanned restaurant 1 is convenient to manage, and when the number of customers is large, the background server system platform governs other customers in the reception robot or the reception robot car 4 to receive the restaurant, when the customer orders on site to eat food, the background server system main platform 3 can automatically arrange the numbers of the tables in the background system according to the order of the customer or can also automatically arrange the numbers of the tables according to the order of the customer when the customer orders are ordered on site in the restaurant In the order arriving process, the user self-defines and selects the number of the vacant table, and after the number of the table is selected, the reception robot or the reception robot vehicle 4 takes the customer to the corresponding number position of the table in the restaurant and continues to wait for other customers;
the intelligent voice dialogue module 6 in the reception robot or the reception robot vehicle 4 is provided with a cloud platform, a built-in professional knowledge word bank is arranged in the cloud platform, related professional problems and daily expressions can be communicated with a client, a plurality of methods are provided for voice implantation, firstly, simple special words are made into a language software module by vocabularies of the simple special words, the software module is directly installed in a terminal of the reception robot or the reception robot vehicle 4, secondly, the simple special words are placed in the background server system general platform 3, the reception robot or the reception robot vehicle 4 is controlled by the background server system general platform 3, recognized and analyzed by a voice algorithm system in the background server system general platform 3 and then sent to the reception robot or the reception robot vehicle 4, and the reception robot or the reception robot vehicle 4 receives a human body language recognized and analyzed by the background server system general platform 3 and then passes through the intelligent voice conversation module of the reception robot or the reception robot vehicle 4 The third is that the reception robot or the reception machine car 4 adopts or explains the customer through other platforms, the other platforms comprise Baidu voice, an Aliyun science promotion cloud and other voice platforms, when the customer enters an unmanned restaurant, the human body recognition module 5 of the reception robot or the reception machine car 4 at the door opening actively moves or walks or runs to the front of the customer when recognizing the customer, calls the customer, and sends out welcome words through voice, such as 'I is XXX number service staff, welcomes the restaurant, asks I to enter the seat' to welcome relevant information, and the like, so that the customer can communicate with the language;
the human body recognition module 5 of the reception robot or the reception robot car 4 is arranged on the head or the top device of the reception robot or the reception robot car 4, the height of the reception robot or the reception robot car 4 is set in the normal height range of an adult, the human body recognition module 5 is arranged in the sight line of the robot or the robot car which can be seen by a normal adult at head, the reception robot or the reception robot car 4 can be favorable for communication and conversation between a client and the client at head, the reception robot or the reception robot car 4 can be set into the shape of a human body, the shape of an animal body or the shape of other commodity objects according to the design of a merchant operated by an unmanned restaurant or the shape requirements favored by the client, and the reception robot or the reception robot car 4 which can automatically walk, move or run or bring the client to become the reception robot or the reception robot in the range of unmanned restaurant as long as the reception robot or the reception robot has the function of recognizing the human body and can carry out the barrier-free voice communication with the client, and can automatically walk, move or drive the client to operate The system comprises a machine vehicle 4, when a customer is waited to a dining table in a restaurant, the customer downloads and registers an APP applet or other special software corresponding to an autonomous restaurant system through an intelligent terminal device carried by the customer or clicks on a field display screen 17 on the waiting robot or the machine vehicle 4 to order, selects a meal name to be a large part, a middle part or a small part corresponding to one or more parts, sends a taste required by the meal to a background server system general platform 3 of the unmanned autonomous operation restaurant 1, the background server system general platform 3 receives order information issued by the customer and sends an instruction to an automatic making cooking system of the restaurant, the automatic making cooking system pushes the ordered meal to a fixed meal taking window and sends the ordered meal to the background server system general platform 3, and the background server system general platform 3 controls the waiting robot or the waiting machine vehicle 4 to take the meal from the meal taking window, the method comprises the steps that a customer can add or order food or add other drinks or other commodities halfway when eating the food, only the APP applet or other special software corresponding to a restaurant is needed to open the food or drink or other commodities needed by the customer, the large, medium or small corresponding portions or the taste types of the food or drink or other commodities are selected again and sent to the background server system main platform 3 of the unmanned autonomous restaurant 1, orders of the food or drink or other food commodities can be operated on the site display screen 17 of the reception robot or the reception robot car 4, the background server system main platform 3 receives order information issued by the customer and sends instructions to an automatic cooking system of the restaurant or controls the reception robot or the reception robot car 4 to prepare drinks or other commodities needed by the customer and send the drinks or other commodities to the customer After the drinks or other meal commodities required by the customer are prepared, the drinks or other meal commodities can be continuously waited for the automatic cooking system to prepare the meal, and then the drinks or other meal commodities are prepared to the customer, after the meal is used by the customer, the customer can click on payment in an APP applet or other special software on the portable intelligent terminal device or on the display screen 17 of the reception robot or the reception robot car 4, and the payment can be carried out in a mode that the customer can select a week knot, a month knot or a season knot.
In this embodiment, the head or top of the reception robot or the reception robot cart 4 is disposed on a movable platform or movable module 8 with a certain height, the movable platform or movable module 8 is formed by combining a plurality of small platforms or small modules, the movable platform or movable module 8 formed by combining the plurality of small platforms or small modules is the body or body part of the robot of the reception robot or the reception robot cart 4, the small platforms or small modules are formed by mutually matching a support frame, a support beam, a cross beam, a bracket, a rotating mechanism 9 and a movable mechanism, a movable balancing device 10 is disposed at the bottom end or the chassis of the movable platform or movable module 8 with a certain height close to the ground, one or more groups of driving power and one or more rotating wheels 11 are disposed in the movable balancing device 10, one or two rotating wheels 11, there are independent balancing devices 10, two rotating wheels 11 are above the parallel device by oneself, it is determined by the design, the driving power and rotating wheel 11 are connected and rotated as an organic whole or separate body, mount on parallel device or under, there are power source junction devices for driving use, can be connected as an organic whole or separate body with the car body or robot body, connect and can adopt other ways such as the welding screw, buckle, etc. to connect, can also adopt one or more to make up and link; the power source is one or more or one group or more groups of batteries 12, one or more or one group or more groups of forward-voltage and reverse-voltage devices and voltage stabilizing devices are provided, the voltage required by equipment and operation integrated electrical appliance signal feedback and the like can be changed into safe low voltage and the like, and can also be inverted into voltage for driving power and refrigeration air supply, the batteries 12 with the same level voltage can be configured according to the voltage requirement during design, the supply of power supply when various equipment operates is ensured, various power supply voltages are connected with various corresponding equipment through power lines for use, the power supply is provided with a direct charging device which is externally connected to supplement electric energy for single or various electric energy sources, an intelligent unmanned automatic charging device 13 can also be adopted, the automatic charging device 13 is arranged on one point or a plurality of points on the reception robot or the reception robot car 4, and the position of the charging point of the power supply is stored in the system of the reception robot or the reception robot 4, the corresponding point position is provided with an automatic charging device 13, when the electric energy of the reception robot or the reception robot car 4 is insufficient, the reception robot or the reception robot car 4 can be charged at a power supply device of an electric energy source in a restaurant in advance, the reception robot or the reception robot car 4 can leave a fixed position or an operation position after the electric energy is supplemented, the power supply device is disconnected immediately when the reception robot or the reception robot car 4 leaves the system after the charging is full, the power supply device supplies power by adopting a standby power supply of 220V or below and is equipped according to an electric power safety device, so that the safe self-charging or manual direct power supply is achieved, the self-powered technology has no technical barriers and does not need to be expressed one by one, only the position is fixed, and the reception robot or the reception robot car 4 can automatically run to find the position to be connected; the power supply can also adopt modularization, the battery 12 of the reception robot or the reception robot car 4 is manually replaced by adopting a battery 12 replacement mode, and the battery 12 also has electric quantity management and alarm functions to a manager and a background for the replacement and maintenance of the manager and an operator; the case body shell and the robot body shell of the reception robot or the reception robot vehicle 4 also consider the path planning and obstacle avoidance equipment 19, the position selection of the camera 14 and other equipment and the placement and installation position of environmental consideration to ensure the normal use of the equipment; various devices and application devices in various running functions are designed to have a self-checking function, all the various devices have an alarm function before or after a fault to judge the fault, the equipment can be judged to be about to have the fault by adopting data running and original inconsistency, and if the equipment cannot be used, the unavailable information is reported to an administrator or an operator or a background server system general platform 3 or reported to other authorized managers according to a module; the reception robot or the reception robot car 4 can also be added with an environment monitoring device, an air purification device and the like in the design, the environment monitoring device can monitor the environment quality of the unmanned autonomous operation restaurant 1 in real time, air purification is carried out when the air quality is monitored to ensure the freshness of the environment in the restaurant, and the functional designs can be designed and added according to actual requirements so that the unmanned autonomous operation restaurant 1 can operate more perfectly.
In this embodiment, the head or the top of the reception robot or the reception robot car 4 has a rotating mechanism 9 at the bottom, the rotating mechanism 9 supports the head or the top to rotate 360 ° back and forth on a movable platform or module, the human body recognition module 5 in the head or the top or other positions has a front face snapshot collection system to take a picture of the human face and then take a snapshot, and has a network transmission system to transmit and exchange data, pictures and video streams of the snapshot human face, the network transmission system generally has a private network constructed by renting an operating optical fiber line, and the rear analysis management system are responsible for gathering, processing, storing, applying, managing and sharing the relevant data of the front face snapshot collection system, and are analyzed, managed and stored by the human face structure analysis service, the application management and storage system, The system comprises a central management platform, wherein the central management platform consists of a server carrying a platform software module and comprises a central management server, a video stream access processing server, a picture stream processing server and the like; the system comprises a face recognition system architecture analysis module, a face recognition system architecture analysis module and a face recognition system architecture analysis module, wherein the face recognition system architecture analysis module comprises an intranet and a private network, and a portrait application platform of the intranet is mainly responsible for acquiring the character feature extraction and library building of a portrait library and the linkage function with other deployment units; the human figure recognition service of the private network is mainly responsible for real-time video analysis, human face photo structuralization, human figure comparison calculation, data storage, data retrieval and other functions, and bears the main calculation function, the background server system general platform 3 is connected with the human body recognition module 5 of the receiving robot or the receiving robot car 4 through the communication module 2, then interacts with the cooperation between the control module and the main control module or the itemized control module 18 in the unmanned autonomous restaurant 1 system, and each system and each module, and then completes the process of identifying the customers entering the restaurant and can identify whether the ordering personnel enter, the method for determining whether the customers enter the restaurant can also adopt the identification of an intelligent terminal, the identification method of the intelligent terminal can be realized by adopting the system and positioning points or the induction of the terminal and other methods, after the identification of the non-ordering personnel and the ordering personnel is carried out according to various identifications, the reception robot or the reception robot car 4 takes the ordering person to a table position determined by the ordering person according to the information of the ordering person, the serial number of the table and the serial number of the table position of the original ordering are checked accurately and then communicated with the ordering person to enable the ordering person to sit at a dining table determined by the ordering person, after the non-ordering person is identified, the reception robot or the reception robot car 4 communicates with the non-ordering person, the non-ordering person can be led to sit at an empty table position when the on-site eating is in an empty position, the non-ordering person can order the ordering person after sitting, the ordering person can order on an intelligent terminal APP or a small program or other software, the intelligent desktop can order, the display screen 17 of the reception robot or the reception robot car 4 can directly order the ordering person or communicate with the reception robot or the reception robot car 4 for voice ordering, the ordering person can order the ordering person according to the taste and the food, the drinks, the water and other commodities, the accumulated amount of the ordering person is calculated and then informed to the ordering server The general platform records or settles accounts, solicits the payment method of the diner, can pay before meal or after meal, pay and can adopt bank card, digital currency, WeChat, Payment treasure or join member and can adopt methods such as change purse to pay, the person who is not ordering makes a communication and leaves or arranges rest when having a meal; the reception robot or the reception robot car 4 can perform camera shooting scanning in a restaurant range through the positioning navigation module 7 in the moving or running or walking process to construct a map, one or more cameras 14 are arranged at the front end or the top of the reception robot or the reception robot car 4, the camera 14 performs camera shooting scanning and transmits the image to the background of the reception robot or the reception robot car 4, the background automatically plans a path, automatically runs and avoids obstacles to the position of a customer after constructing the map, the planned path is the number of the operational dining tables determined according to the size of the operation area determined by the unmanned autonomous restaurant 1, the size of each table, the movement space of a chair and a person of a human seat and the space between other reception robots or the walking robots 4 in operation in the reception robot or the reception robot car 4 or the unmanned autonomous restaurant 1 And all the intelligent devices and tools used in the unmanned autonomous restaurant 1 belong to the category of considering the planned route, the information of storing various devices is arranged at the front end of the system and each intelligent device comprises other mobile or walking intelligent devices and a reception robot or a reception robot 4 in the front end of the front end system, and a panoramic map of the unmanned autonomous restaurant 1 can be constructed when the reception robot or the reception robot 4 runs in some areas of the restaurant, the position where the intelligent device freely runs or walks with a fixed line in the front end system or a background server system is determined to be uploaded in real time, the action of each device is allocated by the system, the time point cannot be interfered, run or operated at the position interaction point and the line, and the functions of avoiding obstacles, stopping the advance and the like are matched when the unmanned autonomous restaurant 1 has the dinning for customers, the obstacle avoidance function also covers the identification of the height space obstacles, and the height space obstacle avoidance adopts the height detection coverage of a laser radar, the identification of an algorithm added by a camera 14 and the detection of the height obstacles which can be identified by other detection light source addition algorithms; the detection of the height obstacles is totally applied in the system cooperation, and the height obstacles are applied to detection when encountering the obstacles with certain height after being matched with the system of the background server system main platform 3 and other systems; one or more cameras 14 on the reception robot or the reception robot vehicle 4 prevent the vehicle or the robot from being considered as damaged, and are matched with object recognition, meal material evidence taking and face recognition, whether food is taken away or not and used for obstacle avoidance; the body of the reception robot or the reception robot car 4 is provided with one or more mechanical hands 15, each mechanical hand 15 comprises a rotary joint, each rotary joint comprises one or more steering engine rotary joints 16, each steering engine rotary joint 16 further comprises one or more stepping motors, each steering engine rotary joint 16 can rotate at 360 degrees of freedom in the circumference, 180-degree horizontal motion, left-right movement and up-down movement are achieved, a controller is arranged in each mechanical hand 15, rotation at any angle can be achieved through cooperation with an algorithm, and actions such as making, packaging, taking and the like are achieved; one or more of the mechanical arms 15 can be arranged on a support frame or an upright post at the outer part, the left side, the right side, the upper part or the top of a support frame of the body or the body of the automatic traveling reception robot or the reception robot car 4, the arms of the robot are also the mechanical arms 15, the mechanical arms 15 can move up and down and move left and right, the wrist of the mechanical arm 15 can be adjusted or bent in multiple degrees of freedom, and the functions can be realized by adopting a steering engine or a spherical wrist shape, gear rotation, a chain wheel and other methods.
In this embodiment, the reception robot or the reception robot car 4 receives a customer, and then places an order after receiving a welcome word, and in the process of entering, the reception robot or the reception robot car 4 takes the customer, the customer can communicate with the robot or the robot, and the customer can inquire about special dishes, external weather, news events, encyclopedia knowledge, and the reception robot or the reception robot car 4 has an intelligent explanation function, and the reception robot or the reception robot car 4 has a strong indoor mapping capability, and can set an explanation point according to a scene in an unmanned restaurant to give an explanation to a certain area position, such as a meal making area, a dining area, and a commodity storage area, so that when the customer enters the unmanned restaurant to visit, the reception robot or the reception robot car 4 can introduce corresponding contents when arriving at a certain card point at a certain position in a restaurant in the process of taking a customer, like a commentator, the positioning navigation module 7 of the reception robot or the reception robot car 4 is also provided with strong indoor map drawing and constructing capacity, the robot or the robot car can be directly navigated and taken by voice commands according to the requirements of the customer, if the customer says, "I want to go to xx dining table for eating", the reception robot or the robot can automatically navigate to the destination within the coverage range of the restaurant according to the requirements of the customer, if no other tasks return to the starting point automatically after the customer arrives at the destination, and the like, other functions can be configured; the numbers and the names of the dining tables and dining chairs can be randomly numbered by using methods such as 001, 002 or A, B, C, D or A0001 and the like, the numbers correspond to the positions, if the dining tables and dining chairs leave the corresponding positions, alarm information is sent out and sent to the background server system general platform 3, the alarm information is not repeated in the respective business areas, the numbers are recorded into the corresponding manufacturing area management module, the commodity storage area management module, the dining area management module, the manufacturing areas, the commodity storage areas and the dining areas in the background server system general platform 3, the areas are planned and distributed according to the area areas in the unmanned self-operated dining rooms, the reasonable setting is carried out, rest areas, entertainment areas or public health areas can be configured in the unmanned self-operated dining rooms according to the design or the requirement, but the rest area, the entertainment area or the public health area and the preparation area and the dining area are separately arranged, the preparation area is a closed area and is arranged at one end of the unmanned autonomous restaurant 1 far away from the dining area, the rest area, the entertainment area and the public health area, so that the aseptic requirements of the whole meal preparation can be met by full automation without other personnel for carrying bacteria and germs when preparing meals, one or more cameras 14 are arranged in the preparation area for health monitoring of the prepared meals, and meanwhile guests can watch the preparation process and control food materials on site to monitor food health and safety, the unmanned preparation area is also provided with a mosquito and insect repelling device and a living organism alarm function, if other living organisms enter during preparation and charging, an alarm is given, the manager processes the product to reach the hygienic standard and then starts to make again; the rest area is arranged at one end of the unmanned autonomous restaurant 1, which is far away from the dining area and the entertainment area, so that customers are prevented from being disturbed by the customers in the dining area and the entertainment area when wanting to rest; the rest area and the public health area are also closed private area spaces, the closed private area spaces can be independently designed into a small room or a closed device formed by rails with rail devices around, and the rest area is also provided with a sound insulation and noise isolation device.
In this embodiment, when the reception robot or the reception robot cart 4 needs to receive the serial numbers of the dining tables of the customer in the dining area, firstly, the background server system main platform 3 stores the information of all the dining tables in the dining room in the robot, including the information of the dining table numbers, the information of the dining table numbers already seated and the information of the vacant dining table numbers, automatically constructs a map in the dining room range after searching the vacant dining table information stored in the self system, and then plans a path, avoids obstacles, leads the customer to sit at the vacant dining table in the dining room; the reception robot or the reception robot car 4 can perform fixed line walking or automatic path planning and adopt obstacle avoidance line walking, has obstacle avoidance function, has driving power, has battery 12 as power energy source, has communication function, has camera 14 with one or more camera shooting identification articles or camera shooting record cabinet number, identification commodity number, code and intelligent terminal or APP, small program and other software and autonomous development software to use and apply to achieve the aim of purchasing orders for on-site customers, and can be connected with the background server system main platform 3 and share with data interaction content to achieve the effects of ordering wine drinks and other commodities for the customers in time, and settling money and the like, the functions are operated by the customer intelligent terminal, and can also be operated on the display screen 17 of the reception robot or the reception robot car 4, the systems are operated on the local display screen 17, and are stored by the control module or the main control module system in the front end terminal for more convenient application to the customers, the results of unmanned preparation of food, unmanned distribution of food and unmanned operation of dining room are achieved; when a customer finishes eating on the restaurant site, the customer clicks account settlement payment in a mobile phone APP or a small program or other system software through an intelligent terminal carried by the customer or on a site display screen 17 of a reception robot or a reception robot vehicle 4, a background server system total platform 3 of the restaurant receives an instruction of account settlement payment of the customer, the instruction is sent to the customer through a communication module 2 of the background server system total platform 3 according to the expense of the bill amount of the customer, the customer purchases an order on the site of a common customer, a member customer can select the payment and also can select a weekly mode, a monthly mode or a monthly mode, the time of the maximum accumulated payment of the system is the monthly payment, the payment mode is selected or the payment is sent to the background server system total platform 3 of the restaurant after the current payment, and when the customer paying in the weekly mode, the monthly mode or the monthly mode, the background server system total platform 3 sends information of the arrival of the departure of the customer to a robot in charge to the dining table of the customer And the voice such as 'welcome next time, thank you, goodbye' is used for sending the customer.
In this embodiment, the communication module 2 includes local networking communication, wired wireless communication, the communication module 2 adopts 4G \5G \ GPRS \ LORA \ WIFI \ NB-IoT \ BLE \ ZIGBEE wireless communication or CAN \485\ ethernet wired communication and GPRS positioning system, the communication module 2 also designs bluetooth, WIFI, ZIGBEE communication module 2, and other wired wireless communication, the communication module 2 CAN also be compatible with wireless and wired communication interfaces developed in the future, and also includes communication in other countries; the communication module 2 is also provided with a voice recognition module, and when the communication module is in a standby state, voice communication can be recognized, and conversation and broadcasting can be carried out in a terminal equipment mobile phone APP or an applet and voice interaction mode; the intelligent terminal and the display screen 17 can also adopt a voice input or character input and English input mode to order and settle accounts; the system also comprises a master control module or a subentry control module 18, wherein the master control module or the subentry control module 18 also comprises a plurality of subentry control modules, the master control module and the subentry control modules can be fused into a whole, and any one of the plurality of subentry control modules can replace the master control module; the main control module comprises a plurality of subentry control modules which can directly interact with the background server system main platform 3 according to the setting of the system, share data, receive instructions, send instructions and the like, can realize the reception work of the reception robot or the reception robot vehicle 4, and can complete and cooperate with the background server system main platform 3 to be butted with customers and cooperate with the customers to complete dining.
In this embodiment, the reception equipment and system for the unmanned autonomous restaurant 1 further comprises a control module, a main control module or each subentry control module in the equipment and system, which are controlled and combined to interact with the background server system main platform 3 to complete the whole process operations of reception, order placing, order settlement and the like; the background server system general platform 3 consists of a server system, a database system and a cloud computing system; a background total system module is built in the server through layout and algorithm; the general platform 3 of the background server system comprises a data control and acquisition module, a meal edible raw or semi-finished or cooked food shelf loading management module, a meal edible raw or semi-finished or cooked food shelf unloading management module, a quantity management module, a data recording and query module, a financial management module, a reconciliation module, a purchase and sale storage module, a price module, an operation calculation module, a user information management module, an equipment positioning management module, an equipment information management module, a data receiving module, a data sending module, an APP operation module, a data statistics module, an equipment fault maintenance module, a region management module and a service operation module, and can also realize other management and calculation methods and storage methods, and can also realize the storage and item division management of dealer, agent, administrative region or scribing management and other contents and the management of all clients, The management of the production process and the system, the management of cost accounting, price, purchasing variety and taste, and the like, and also comprises the connection management of an intelligent terminal and an APP small program, and also comprises the connection management of the dish sending equipment, the reception equipment, the automatic meal production equipment and the background server system general platform 3 of the unmanned autonomous restaurant 1 by adopting a communication connection method to be connected with all running intelligent walking equipment or reception robots 4, so as to realize the management of the functions of automatic obstacle avoidance, path planning, navigation, positioning, parking, map construction, operation record, selling clients, selling records, and the like, and also comprises the storage, the arrangement, the management and the execution of the on-site cooking automatic production equipment and other equipment which automatically produce meal on site in the unmanned autonomous restaurant 1 in the main control module or the control module and the background server system general platform 3, and the main control module can also realize the function arrangement and the storage, the background server system and the like of other contents, And (4) data exchange.
According to the receiving equipment and the receiving system for the unmanned restaurant, the customers can be received, food materials can be prepared, orders can be settled and the like in the unmanned restaurant, the customers entering the unmanned restaurant can be received to the corresponding dining table number, and then the customers are delivered or placed, so that the autonomous operation, unmanned receiving and unmanned delivery of the unmanned restaurant are realized, the manpower and the cost are saved, and the unmanned restaurant is simpler, more convenient and more integrated.
The foregoing shows and describes the general principles and broad features of the present invention and advantages thereof. It will be understood by those skilled in the art that the present invention is not limited to the embodiments described above, which are merely illustrative of the principles of the present invention, but that various changes and modifications may be made without departing from the spirit and scope of the invention, which fall within the scope of the invention as claimed. The scope of the invention is defined by the appended claims and equivalents thereof.
Claims (7)
1. The receiving equipment and the system of the unmanned autonomous restaurant are characterized by comprising an unmanned autonomous restaurant (1) or a restaurant, a communication module (2), a background server system general platform (3) and a plurality of receiving terminal equipment, wherein the background server system general platform (3) is provided with all relevant equipment information and food information in the unmanned autonomous restaurant (1) stored, the receiving terminal equipment is intelligent walking equipment which mainly comprises one or more receiving robots or receiving machine vehicles (4), one or more receiving customers, prepared food materials and settled orders, all the receiving robots or the receiving machine vehicles (4) in the unmanned autonomous restaurant are subjected to name classification and number management and are stored in the background server system general platform (3), and the background server system general platform (3) is subjected to command and management according to the numbers on the robots or the machine vehicles, the method mainly explains that the customer enters an unmanned autonomous operation restaurant (1), a robot in charge of reception or the robot receives the customer to a position of a dining table in the restaurant, namely the reception robot or the reception robot car (4), and a human body recognition module (5), an intelligent voice dialogue module (6) and a positioning navigation module (7) are arranged in the reception robot or the reception robot car (4); the corresponding table numbers are systematically arranged at the table positions in the unmanned restaurant, after all tables in the unmanned restaurant are numbered, the corresponding numbers on the tables are stored in the background system by the background server system main platform (3), the relevant table positions and number information are also stored after the background system is interactively connected with the reception robot or the reception robot car (4), generally, the reception robot or the reception robot car (4) is also corresponding and matched with the corresponding numbers on the tables in the restaurant, the background system of the unmanned autonomous restaurant (1) is convenient to manage, but the background server system platform governs other customers in the reception robot or the reception robot car (4) in the restaurant when the customers order on-site to eat meals, and the background server system main platform (3) can automatically arrange the table numbers in the background system according to the time sequence of the orders of the customers The number of the customer can be selected according to the number of the vacant dining table in the ordering process of the customer, after the number of the dining table is selected, the reception robot or the reception machine vehicle (4) takes the customer to the corresponding number position of the dining table in the dining room and continues to wait for receiving other customers; the intelligent voice conversation module (6) in the reception robot or the reception robot car (4) is provided with a cloud platform, an implanted professional knowledge word bank is arranged in the cloud platform, and can communicate with customers related professional problems and daily words, the voice implantation has multiple methods, one is a simple special language, the words of the simple special language are made into a language software module, the software module is directly installed in a terminal of the reception robot or the reception robot car (4), the second is to be placed in a background server system general platform (3), the reception robot or the reception robot car (4) is controlled and controlled through the background server system general platform (3), a voice algorithm system in the background server system general platform (3) is used for recognition and voice analysis and then is sent to the reception robot or the reception robot car (4), and the reception robot or the reception robot car (4) receives the human body language recognized and analyzed by the background server system general platform (3) The third is that the reception robot or the reception machine vehicle (4) adopts or explains the customer through other platforms, the other platforms have hundred voices, the cloud of Ariisco general news and other voice platforms, when the customer enters an unmanned restaurant, the human body recognition module (5) of the reception robot or the reception machine vehicle (4) at the door opening actively moves or walks or runs to the front of the customer to call the customer, and the voice sends out welcome words, such as 'I is XXX service personnel, welcome the restaurant, please enter the seat with I' and other related information, and can communicate with the customer personnel in language; the human body recognition module (5) of the reception robot or the reception robot vehicle (4) is arranged on the head or the top device of the reception robot or the reception robot vehicle (4), the height of the reception robot or the reception robot vehicle (4) is arranged in the normal height range of an adult, the human body recognition module (5) is arranged in the sight line of the normal adult when the adult can see the robot or the robot vehicle, the reception robot or the reception robot vehicle (4) can also be favorable for the head-up of a client and the client to communicate and talk, the reception robot or the reception robot vehicle (4) can be arranged into the shape of a human body, the shape of an animal body or the shape of other commodity objects, the design of a merchant without a human restaurant or the shape requirement of the client for operation is determined, and the reception robot or the reception robot vehicle (4) can perform obstacle-free voice communication with the client after having the function of recognizing the human body, The reception robot or the reception machine car (4) can be used for downloading and registering APP or other special software corresponding to the autonomous restaurant system or clicking on a field display screen (17) on the reception robot or the reception machine car (4) for ordering when the reception robot or the reception machine car (4) receives the position of a dining table in an unmanned autonomous operation restaurant, selecting a meal name and sending one or more corresponding large, medium or small shares to a background server system general platform (3) of the unmanned autonomous operation restaurant (1) according to the taste required by the meal, and the background server system general platform (3) sends an instruction to an automatic manufacturing cooking system of the restaurant after receiving order information issued by the customer, the automatic making cooking system pushes ordered food to a fixed food taking window and sends the ordered food to a background server system main platform (3), the background server system main platform (3) controls a receiving robot or a receiving machine vehicle (4) to the food taking window to take food, the taken food is sent to a dining table position where a customer is located, the customer can add or order food midway or add other drinks or other commodities when eating the food, only the APP applet or other special software corresponding to the dining room needs to be opened, the needed food or drink or other commodities are selected again, one or more corresponding large, medium or small portions or taste types of the food or drink or other commodities are sent to the background server system main platform (3) of the unmanned autonomous dining room (1), and the food adding can be operated through a field display screen (17) of the receiving robot or the receiving machine vehicle (4) The order of drinks or other meal commodities is received by the background server system main platform (3), then an instruction is sent to an automatic making and cooking system of a restaurant or a reception robot vehicle (4) is sent to a customer after order information issued by the customer is received, drinks or other commodities required by the customer are prepared by the customer, or the drinks or other meal commodities required by the customer can be prepared and then are sent to the customer together after the automatic making and cooking system continues to wait for the completion of the preparation of meals by the customer, payment settlement payment can be clicked in an APP applet or other special software on a portable intelligent terminal device or a display screen (17) of the reception robot or the reception robot vehicle (4) after the customer finishes the meals, and payment can be carried out in a mode that the member customer can select week ending, month ending or season ending.
2. The reception equipment and system for the unmanned autonomous restaurant according to claim 1, wherein the head or the top of the reception robot or the reception robot car (4) is installed on a movable platform or a movable module (8) with a certain height, the movable platform or the movable module (8) is formed by combining a plurality of small platforms or small modules, the movable platform or the movable module (8) formed by combining the small platforms or the small modules is the body or the body part of the robot of the reception robot or the reception robot car (4), the small platforms or the small modules are formed by mutually matching a support frame, a support beam, a cross beam, a support, a rotating mechanism (9) and a movable mechanism, and a movable balancing device (10) is arranged at the bottom end or the chassis of the movable platform or the movable module (8) with a certain height close to the ground, the movable balancing device (10) is provided with one or more groups of driving power and one or more rotating wheels (11) of the rotating wheels (11), one or two rotating wheels (11) and an independent balancing device (10), the two rotating wheels (11) are self-parallel devices, and the driving power and the rotating wheels (11) are connected and rotated integrally or separately according to the design, are arranged on or under the parallel devices, are provided with a power source connecting device for driving, can be connected integrally or separately with a vehicle body or a robot body, can be connected by adopting other modes such as welding screws, buckles and the like, and can also be connected by adopting one or more combinations; the power source is one or more or one group or more groups of batteries (12), one or more or one group or more groups of forward-voltage and reverse-voltage devices and voltage stabilizing devices are provided, the use voltage required by equipment and operation integrated electrical appliance signal feedback and the like can be changed into safe low voltage and the like, and can also be inverted into the voltage of running power and refrigeration air supply, the batteries (12) with the same level voltage can be configured according to the voltage requirement during design, the supply of power sources during the operation of various equipment is ensured, various power source voltages are connected with various corresponding equipment through power lines for use, the power sources are provided with a direct charging device which is externally connected to supplement electric energy for single or various electric energy sources, an intelligent unmanned automatic charging device (13) can also be adopted, the automatic charging device (13) is arranged on one point or a plurality of points on the reception robot or the reception robot (4), and the position of the power source charging point is stored in a system of the reception robot or the reception robot (4), the corresponding point positions are provided with automatic charging devices (13), when the electric energy of the reception robot or the reception robot vehicle (4) is insufficient, the reception robot or the reception robot vehicle can be charged at a power supply device of an electric energy source in a restaurant in advance, the reception robot or the reception robot vehicle (4) can leave a fixed position or an operation position after being fully charged, the power supply device is disconnected immediately when the reception robot or the reception robot vehicle (4) leaves a system after being fully charged, the power supply device supplies power by adopting a standby power supply of 220V or below and is equipped according to an electric power safety device to achieve safe self-charging or manual direct power supply, the self-powered technology has no technical barrier, the position is fixed without one-to-one expression, and the reception robot or the reception robot vehicle (4) can automatically run to find the position to be connected; the power supply can also adopt modularization, the battery (12) of the reception robot or the reception robot vehicle (4) is manually replaced by adopting a battery (12) replacement mode, and the battery (12) also has electric quantity management and alarm to a manager and a background for the replacement and maintenance of the manager and an operator; the box body shell and the robot body shell of the reception robot or the reception robot vehicle (4) also need to consider a path planning and obstacle avoidance device (19), the position selection of a camera (14) and other devices and the placement and installation position of environmental consideration to ensure the normal use of the device; various devices and application devices in various running functions are designed to have a self-checking function, all the various devices have an alarm function before or after a fault to judge the fault, the equipment can be judged to be about to have the fault by adopting data running and original inconsistency, and if the equipment cannot be used, the unavailable information is reported to an administrator or an operator or a background server system general platform (3) or other authorized managers according to a module; the reception robot or the reception robot vehicle (4) can be additionally provided with an environment monitoring device, an air purification device and the like in design, the environment monitoring device can monitor the environment quality of the unmanned autonomous operation restaurant (1) in real time, air purification is carried out when the air quality is monitored to be poor, the freshness of the environment in the restaurant is ensured, and the functional designs can be designed and added according to actual requirements, so that the unmanned autonomous operation restaurant (1) can operate more perfectly.
3. The system as claimed in claim 2, wherein the head or the top of the reception robot or the reception robot cart (4) has a rotation mechanism (9), the rotation mechanism (9) supports the head or the top to rotate 360 ° back and forth on a movable platform or module, the human body recognition module (5) in the head or the top or other positions has a front face capturing and collecting system to capture the face of the human body, and has a network transmission system to transmit and exchange data, pictures and video streams of the captured human face image, the network transmission system generally establishes a dedicated network through an operating optical fiber line, and the rear parsing and managing system is responsible for gathering data related to the front face capturing and collecting system, The system comprises a face structural analysis service, an application management and storage system and a central management platform, wherein the central management platform consists of a server carrying a platform software module and comprises a central management server, a video stream access processing server, a picture stream processing server and the like; the system comprises a face recognition system architecture analysis module, a face recognition system architecture analysis module and a face recognition system architecture analysis module, wherein the face recognition system architecture analysis module comprises an intranet and a private network, and a portrait application platform of the intranet is mainly responsible for acquiring the character feature extraction and library building of a portrait library and the linkage function with other deployment units; the portrait recognition service of the private network is mainly responsible for the functions of real-time video analysis, face photo structuring, portrait comparison calculation, data storage, data retrieval and the like, and bears the main calculation function, the background server system general platform (3) is connected with the human body recognition module (5) of the reception robot or the reception robot car (4) through the communication module (2) and then interacts with the control module and the main control module or the branch control module (18) in the unmanned autonomous restaurant (1) system and the cooperation among the systems and the modules to complete the process of recognizing customers entering the restaurant and recognize whether the persons enter the restaurant, the method for determining whether the persons enter the restaurant can also adopt the recognition of an intelligent terminal, the recognition method of the intelligent terminal can be realized by adopting the system and a positioning point or the induction of the terminal and other methods, after the non-ordering person and the ordering person are identified according to various identifications, the reception robot or the reception robot vehicle (4) takes the ordering person to a table position determined by the ordering person according to the information of the ordering person, checks the number of the table and the number of the table position of the original ordering accurately, communicates with the ordering person to enable the ordering person to sit at the determined table position, after the non-ordering person is identified, the reception robot or the reception robot vehicle (4) communicates with the non-ordering person, if the on-site meal is available, the non-ordering person can be taken to sit at the empty table position, the non-ordering person can order the meal after the non-ordering person is taken, the dining person can order the meal on an intelligent terminal APP or a small program or other software, can order the meal on an intelligent desktop, can order the meal directly on a display screen (17) of the reception robot or the reception robot vehicle (4) or can communicate with the reception robot or the reception robot vehicle (4) by voice, ordering food, wine, tea and other commodities according to the favor and taste of a customer, then carrying out computer accumulated amount, informing a diner and sending ordering information to a server system main platform for recording or settlement, seeking a payment method of the diner, and carrying out payment before or after meal, wherein the payment can be carried out by adopting a bank card, digital currency, WeChat, Paibao or a member who joins the diner and can also adopt a method of a wallet and the like, and a non-ordering person is allowed to leave or arrange for rest after exchanging when not having a meal; the reception robot or the reception robot vehicle (4) can perform camera shooting scanning in a restaurant range through a positioning navigation module (7) of the reception robot or the reception robot vehicle (4) in the moving, running or walking process to construct a map, one or more cameras (14) are arranged at the front end or the top of the reception robot or the reception robot vehicle (4), the cameras (14) perform camera shooting scanning and transmit the image to the background of the reception robot or the reception robot vehicle (4), the background performs automatic path planning, automatic running and obstacle avoidance after map construction to the position of a client, the planned path is the number of the operational dining tables determined according to the size of the operation area determined by the unmanned autonomous restaurant (1), the size of each table, the activity space of a human seat and the activity space of a human, and the reception robot or the reception robot vehicle (4) or the unmanned autonomous restaurant (1) in operation The walking distance between the reception robots or the reception robot vehicles (4) and all intelligent devices and tools which are used in the unmanned autonomous operation restaurant (1) are all in the scope of considering the planned path, the information of various devices stored in the front end of the reception robot or the reception robot vehicle (4) and other intelligent devices which move or walk are arranged in the system and all the intelligent devices are arranged in the front end system, and the panoramic map of the unmanned autonomous operation restaurant (1) can be constructed when the reception robot or the reception robot vehicle (4) runs in some areas in the restaurant, the position where the front end system or the background server system has fixed line walking or the intelligent devices freely walk is determined to be uploaded in real time, and the action system allocation and the time point of each device are not interfered and walked or operated at the position interaction point and the line running point, when an unmanned autonomous restaurant (1) enters a customer for dining, the functions of obstacle avoidance, stopping advancing and the like are matched, the obstacle avoidance function also covers the identification of the high space obstacle, and the high space obstacle avoidance adopts the height detection coverage of a laser radar, the identification of a camera (14) and an algorithm and the detection of other detection light sources and the algorithm which can identify the high obstacle; the detection of the height obstacles is completely carried out by matching the system, and the height obstacles are detected when meeting the obstacles with a certain height after being matched with the system of the background server system main platform (3) and other systems; one or more cameras (14) on the reception robot or the reception robot car (4) prevent the car or the robot from being considered as damaged, and are matched with the functions of object identification, meal taking evidence and face identification to judge whether food is taken away or not and supply for obstacle avoidance; the body of the reception robot or the reception robot car (4) is provided with one or more mechanical arms (15), each mechanical arm (15) comprises a rotary joint, each rotary joint comprises one or more steering engine rotary joints (16), each steering engine rotary joint (16) further comprises one or more stepping motors, the one or more steering engine rotary joints (16) can rotate at 360 degrees of freedom in a circle, 180-degree horizontal motion, left-right movement and up-down movement are achieved, a controller is further arranged in each mechanical arm (15), rotation at any angle can be achieved through matching algorithms, and actions such as making, packaging, taking and the like are achieved; one or more of the mechanical arms (15) can be arranged on a support frame or an upright post outside, on the left side, on the right side, above or at the top of a support frame of a body or a body of an automatic traveling reception robot or a reception robot vehicle (4), the mechanical arms (15) of the robot can move up and down, move left and right, the wrist of the mechanical arm (15) can be adjusted or bent in multiple degrees of freedom, and a steering engine or a spherical wrist shape, gear rotation, a chain wheel and other methods are adopted to realize the functions.
4. The reception equipment and system for the unmanned autonomous restaurant according to claim 3, wherein the reception robot or the reception robot car (4) receives a customer, receives a welcome word from the customer, places an order after entering a seat with the reception robot or the reception robot car (4), and during the process of entering the seat, the reception robot or the reception robot car (4) takes the customer, the customer can interact with the robot or the robot, and the customer can inquire about special dishes, external weather, news events, encyclopedias and knowledge in the restaurant, the reception robot or the reception robot car (4) has an intelligent explanation function, the reception robot or the reception robot car (4) has strong indoor mapping capability, and can set an explanation point according to a scene in the unmanned autonomous restaurant to perform explanation to a certain region position, such as a meal making area, a dining area and a commodity storage area, so that when a customer visits in an unmanned independent restaurant, corresponding contents can be introduced when the customer arrives at a certain position in the restaurant in the process of being taken by a reception robot or a reception robot car (4), like a commentator, a positioning navigation module (7) of the reception robot or the reception robot car (4) is also provided with strong indoor map drawing construction capacity, the robot or the robot car can be directly navigated and taken by voice commands according to the requirements of the customer, if the customer says that the customer wants to go to a xx dining table for dining, the reception robot or the robot can take the customer to a destination in the coverage range of the restaurant by carrying out automatic navigation according to the requirements of the customer, if no other task is available after the customer arrives at the destination, the origin can be automatically returned, and the like, additional functions may also be configured; the numbers and the names of the dining tables and dining chairs can be randomly numbered by using methods such as 001, 002 or A, B, C, D or A0001 and the like, the numbers correspond to the positions, if the dining tables and dining chairs leave the corresponding positions, alarm information is sent out and sent to a background server system general platform (3), the alarm information is not repeated in the respective business areas, the numbers are recorded into corresponding manufacturing area management modules, commodity storage area management modules and dining area management modules in the background server system general platform (3), the manufacturing areas, the commodity storage areas and the dining areas in the dining rooms operated by no person are planned and distributed according to the area areas in the dining rooms operated by no person, the reasonable setting is carried out, rest areas, entertainment areas or public health areas can be configured in the dining rooms operated by no person according to the design or the requirement, but the rest area, the entertainment area or the public health area and the preparation area and the dining area are separately arranged, the preparation area is a closed area and is arranged at one end of the unmanned autonomous restaurant (1) far away from the dining area, the rest area, the entertainment area and the public health area, so that the aseptic requirements of the whole meal preparation can be met by fully automatically carrying bacteria and germs without other personnel in the process of preparing the meal, one or more cameras (14) are arranged in the preparation area for the health monitoring of the prepared meal, meanwhile, the food preparation process can be watched by guests and the food health safety can be monitored and controlled on site, the function of a mosquito repelling device and the function of a live organism alarm are designed in the unmanned preparation area, if other live organisms enter in the process of preparing and adding materials, the alarm is given, the manager processes the product to reach the hygienic standard and then starts to make again; the rest area is arranged at one end of the unmanned self-operation restaurant (1) far away from the dining area and the entertainment area, so that customers are prevented from being disturbed by the customers in the dining area and the entertainment area when the customers want to rest; the rest area and the public health area are also closed private area spaces, the closed private area spaces can be independently designed into a small room or a closed device formed by rails with rail devices around, and the rest area is also provided with a sound insulation and noise isolation device.
5. The reception equipment and the system for the unmanned autonomous restaurant according to claim 4, wherein when the reception robot or the reception robot car (4) needs to receive the serial numbers of the tables from the customers to the dining area, the background server system main platform (3) stores the information of all tables in the restaurant in the robot, including the table number information, the seated table number information and the vacant table number information, and automatically constructs a map in the restaurant range after searching the vacant table information in the table information stored in the self system, and then plans a path, avoids obstacles, and takes the customers to sit at the vacant tables in the restaurant; the reception robot or the reception robot car (4) can carry out fixed line walking or automatic route planning and adopt obstacle avoidance line walking, has obstacle avoidance function, has driving power, has battery (12) as power energy source, has communication function, has one or more cameras (14) for identifying objects or cabinet numbers recorded by the cameras, identifying commodity numbers, codes and intelligent terminals or APP, small programs and other software and the use and application of autonomous development software to achieve the aim of purchasing orders of on-site customers, and has the functions of ordering wine drinks and other commodities, settling money and collecting money for the customers by sharing data interaction contents with the connection of a background server system main platform (3), wherein the functions are operated by the intelligent terminals of the customers, and can also be operated on a display screen (17) of the reception robot or the reception robot car (4), and the systems are operated on a local display screen (17), the control module or the main control module system is stored in the front-end terminal, so that the application of customers is more convenient, and the results of unmanned preparation of meals, unmanned delivery of meals and unmanned operation of restaurants are achieved; when a customer finishes eating on the spot in a restaurant, clicks account settlement payment in a mobile phone APP or a small program or other system software through an intelligent terminal carried by the customer or on a spot display screen (17) of a reception robot or a reception machine vehicle (4), a background server system total platform (3) of the restaurant receives an instruction of account settlement payment of the customer, the instruction is sent to the customer through a communication module (2) of the background server system total platform (3) according to the expense of the bill amount of the customer, the customer can select the payment or pay in a weekly, monthly or seasonal mode, the member customer can select the payment, the system can maximally accumulate the payment time for paying in a seasonal mode, the payment mode is selected or sent to the background server system total platform (3) of the restaurant after the spot payment, and when the customer leaves the payment or pay in the weekly, monthly or seasonal mode, the background server system general platform (3) gives the robot responsible for the dining table customer a message responsible for sending the customer out of the dining room, such as 'welcome next time, thank you, goodbye' and other voices to send the customer.
6. The recepting equipment and system for the unmanned autonomous operation restaurant according to claim 1, wherein the communication module (2) comprises local networking communication, networking communication and wired wireless communication, the communication module (2) adopts a 4G \5G \ GPRS \ LORA \ WIFI \ NB-IoT \ BLE \ ZIGBEE wireless communication or CAN \485\ Ethernet wired communication and GPRS positioning system, the communication module (2) is also designed with Bluetooth, WIFI and ZIGEB communication modules (2) and further comprises other wired wireless communication, and the communication module (2) CAN be compatible with communication interfaces of wireless and wired communication developed in the future and further comprises communication in other countries; the communication module (2) is also provided with a voice recognition module, and when the communication module is received, voice communication can be recognized, and conversation and broadcasting can be carried out in a terminal equipment mobile phone APP or an applet and voice interaction mode; the intelligent terminal and the display screen (17) can also adopt a voice input or character input and English input mode to order and settle accounts; the system also comprises a main control module or a subentry control module (18), wherein the main control module or the subentry control module (18) also comprises a plurality of subentry control modules, the main control module and the subentry control module can be fused into a whole, and any one of the plurality of subentry control modules can replace the main control module; the main control module comprises a plurality of subentry control modules which can directly interact with the background server system main platform (3) according to the setting of the system, share data, receive instructions, send instructions and the like, can realize the reception work of the reception robot or the reception robot vehicle (4), and can complete and cooperate with the background server system main platform (3) to be butted with customers and cooperate to complete dining.
7. The recepting device and system for the unmanned autonomous operation restaurant, as recited in claim 1, wherein said recepting device and system for the unmanned autonomous operation restaurant (1) further comprises a control module, a master control module or each subentry control module in the device and system, which are controlled and combined to interact with the background server system main platform (3) to complete the whole process operations of recepting, order placing, order settlement, etc.; the background server system general platform (3) consists of a server system, a database system and a cloud computing system; a background total system module is built in the server through layout and algorithm; the general platform (3) of the background server system comprises a data control and acquisition module, a meal edible raw or semi-finished or cooked food shelf loading management module, a meal edible raw or semi-finished or cooked food shelf unloading management module, a quantity management module, a data recording and query module, a financial management module, a reconciliation module, a purchase and sale storage module, a price module, an operation calculation module, a user information management module, an equipment positioning management module, an equipment information management module, a data receiving module, a data sending module, an APP operation module, a data statistics module, an equipment fault maintenance module, a region management module and a service operation module, and can realize other management and calculation methods, storage of distributors, agents, administrative region or scribing management and other contents, and management of all clients, The management of the production process and the system, the cost accounting, the management of price, the taste of purchased variety and the like, the management of the connection of an intelligent terminal and an APP applet, the connection management of the dish lifting equipment, the reception equipment, the automatic meal production equipment and the background server system general platform (3) of the unmanned autonomous restaurant (1) and all running intelligent walking equipment or reception robots or reception machine vehicles (4) by adopting a communication connection method to realize the management of the functions of automatic obstacle avoidance, path planning, navigation, positioning, parking, map construction, running record, sale client, sale record and the like, the management of the on-site cooking automatic production equipment and other equipment for automatically producing meal on site in the unmanned autonomous restaurant (1) are respectively stored, arranged, managed and executed in a main control module or a control module and the background server system general platform (3), the main control module can also be used for functional arrangement and storage of other contents and data exchange.
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| CN202110247932.6A CN115099441A (en) | 2021-03-06 | 2021-03-06 | Reception equipment and system for unmanned independent operation restaurant |
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| CN202110247932.6A CN115099441A (en) | 2021-03-06 | 2021-03-06 | Reception equipment and system for unmanned independent operation restaurant |
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Cited By (1)
| Publication number | Priority date | Publication date | Assignee | Title |
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| CN116246387A (en) * | 2022-12-30 | 2023-06-09 | 苏州远昌智能科技有限公司 | Unmanned beverage selling system |
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| Publication number | Priority date | Publication date | Assignee | Title |
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| CN116246387A (en) * | 2022-12-30 | 2023-06-09 | 苏州远昌智能科技有限公司 | Unmanned beverage selling system |
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